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Consumer Affairs


Wal-Mart SuperStore


Consumer Complaints & Reviews

I when to your Anvilblock Walmart store Anvilblock rd. Ellenwood, GA to pay a Drivetime car payment bill on January 31, 2012. I had the pay stub. I gave it to the person working in that store in pay center and it was sent to the wrong place. My Drivetime bill was not paid and the manager told me that they will cover the late fees because the payment was not made and that I needed to come up with some more money to pay my bill. The person working at the counter told the manager that the supervisor which did that transaction did it wrong and that it was their mistake. The manager was not professional and did not acknowledge that they had made the mistake.

Now, I have to try to come up with more money to pay my Drivetime bill. I went there for a simple payment transaction and bill. I have paid my bill at Walmart before but not at that one. The store is on Anvilblock rd in Ellenwood, Georgia. I and drafting a letter to the corporate about this matter in a few days. My Drivetime bill was not paid and I plan to tell the media about this because this was clearly Walmart's mistake and I left there with the manager telling me to get more money to pay the bill and they would cover the late charges. I am very angry about this .

I recently purchased 2 packages of regular Oreos from Marion Walmart. I'm disabled and don't drive so I can't just jump in a car and return to the store. When I opened the cookies they looked like they'd been stepped on. They were in tiny pieces. I'm not going to lie. I did eat them but I had to use a spoon which is not what I'd preferred. I know Walmart would have made good on them but it would have cost me too much to get someone to return them for me. I buy Oreos on a regular basis. My home always has Oreos and milk. This is the first time I've ever had any kind of complaint about the Oreos. I'm on a very fixed income and really feel I was cheated on these.

I just got back from shopping at Wal-Mart, and I stood in line for 35 minutes. The lines were nearly to the jewelry department, and they only had 6 registers open. This was from 1:55 to 2:30 PM. The girl running the register, was clearly not trained, and I was told that she is a door greeter. It wasn't just her. All the cashiers near me were slow. I inquired to 2 different people about opening another register. I was told there was no manager available, and the main manager was off. Surely, someone could have had more registers opened. There was a couple of girls running around, but didn't open a register. I am disabled, and do not like standing in line that long, and will not do it again.

When I got home, I wanted to do the survey that was mentioned on the receipt, but it would not let me enter the TC number that it asked for. After 3 tries, they cut me off and said, I did not have an official receipt, but as far as I know, it was, as I had just bought merchandise at the store this morning, and it was the receipt handed to me by the cashier. This is not the first time I have tried to enter this contest. There must never be any winners, if everyone has the same problem I did. Why have this on the receipt, if you do not want our opinion. Also, it is pretty hard to get the captcha to work. I tried and tried, not sure if this will ever go through.

On 24 December 2011, at approximately 7:30 pm I, Melissa *** called the Kimball, WV Walmart, to see what time the store closed. I was advised that the store closed at 8 pm. My boyfriend and I proceeded to go to Walmart to look for some leather material in the craft department to cover an ATV seat. We arrived at the store at approximately 7:45 pm and were advised that the store was closed. The doors were barricaded by the managers, namely Benda and a customer services rep. We tried to explain what we wanted and were advised they were closed. The manager was very rude and unprofessional. A local police officer was allowed to make entrance but no other customers.

My sister, Elaine ***, was going to get my grandsons bikes for Christmas and we all thought using Wal-Mart was a good idea. Silly us. Tim and I went to pick up everything on Friday. We were told not enough time for the order to get into the computer. We went down to the back of the store, found the little bike for Hunter, asked a male employee going by us if he had the bike we wanted for Axel. He checked and couldn't find one but said he knew he had one there. It's his only job to put bikes together. He's in that department so we believed him. Got an alarm radio and came back up front with the little bike. But we can't take just those two items. The order is not in the system yet. It has to be taken all together. Here is where you say, "Oh, my, guess it would just mess up everything, huh?" Someone should help you. People design a program that could help the general buying public to get what they want at anytime or be a little clearer on picking up items purchased online.

This store in Rayham is supposed to be a 24 hour store. Apparently, it's only for a few select things because sure as heck, no one is working on orders. Hey, new concept, sell something. Fast forward to today. Went back to Wal-Mart. Now, there is no little bike that Tim and I personally took up front. There are no Harry Potter books and no big bike for Axel. "So sorry, looks like it was sold. The computer said it was in bin 402 but that's empty. No other bike like it in the store. So sorry." But here is the radio, with a slight shrug of the shoulders and a "See ya" attitude. I left the store.

The girl who helped me tonight credited back to your account. Be sure to check your card, the only thing on there should be the radio. If you want to try again, use Wal-Mart in E. Wareham and you pick out the bikes. Blue is Axel's favorite color and he should have a 20". Hunter's color is anything (LOL for now anyway) and he needs a small bike. Boyish ones, you know? I am so sorry for this mess honey. I know you are working hard and tired and I thought this was such a wonderful idea. If you have any other ideas please let me know. They really want bikes. LOL.

Five stars for the rate of my overall experience is meant to me to represent a very bad experience.Me and my girlfriend, who is pregnant with child, attempted to buy frozen Minute Maid orange juice with our WIC vouchers. Minute Maid is not a WIC approved item for Wal-mart. In the freezers, Minute Maid as well as Dole brands, which are not WIC approved either, were advertised in big bold letters, WIC approved. The cashier's supervisor stated that in the WIC approved book there was not Minute Maid nor Dole brands. She stated that Welch's was WIC approved. In the two different freezers there was nowhere to be found a WIC approved sign for Welch's. Everywhere on both shelves was WIC approved signs for both Minute Maid and Dole.

I stated that it was false advertisement and their excuse was that they haven't changed the signs around yet. So you got a new book of approved items since you have changed the signs? No, the book is old. Then why is their signs completely separated from everything else, saying that Minute Maid and Dole brands are WIC approved? Is this not false advertisement? "No, it's not because the government says you can't get Minute Maid." Then why is there a sign in front of the products saying WIC approved in your store if they are not WIC approved? I went to the freezers and took pictures of both freezers and all WIC approved signed products and no signed products.

The supervisor called somebody to assist her and left the freezer section. How is this not false advertisement? I do not want to go through this again nor should anybody else go through this, to purchase something for themselves or for their children. I would like this followed up and seen to so that it is changed and something is rightfully done. I have pictures of all items in this complaint as well as my receipt from tonight (11/17/2011 at 19:25:56. And my tc# is **). Thank you and I will be waiting to be contacted.

I am petitioning for a national policy for Walmart to double coupons. This would completely sweep the market share on one-stop shopping for consumers. Walmart is crazy if they don't put this policy into place soon before someone else does! We may save money with coupons, but I always end up buying other things as well that I don't have coupons for like household items and things for my children. If Walmart doesn't double soon, we will all keep splitting our trips between other stores that do double coupons. Walmart would make a killing if they would just open their eyes to the market on couponers!

Maybe Walmart just needs some new financial advisors. They have to realize that Walmart does not lose a single dime on this policy because the manufacturer pays the coupon back at face value and they make the money back from double in items we purchase there without coupons. It is a win-win situation for Walmart if they will just put a little thought into it.

I will never go into any Wal-Mart again until I get the apology I'm due. I don't mind having my basket looked at when I leave but when it's only me ( I'm 53 ) and you have teenagers running out of the store with their carts and I do mean running. If you don't get out of the way, you get run over and nobody even says a thing. Not the first time but will be the last.

Every time I shop there, the shelves are empty, the store is dirty, and people are not friendly. This has been going on for months. Also your great value products are usually higher than the name brands, whats with that?

Please reconsider allowing double coupons at our stores in West Virginia. I understand that it may have been harder on the employees to have to deal with all the coupons, but in the long run I feel it was a win/win situation for Wal-Mart and its customers. For example, I went to my local Wal-Mart store in Logan, WV, Friday and purchased $187 worth of products. I did not have coupons for everything and yes, I did save by using coupons but I also bought stuff that I didn't have coupons for or wasn't planning on buying because I was in your store and did not feel like going to another to purchase more stuff. I have to shop with my son and of course, he ended up with a movie and you had a special on pictures so I also had his pictures done while I was there all things that I would not have bought if I was not here for double coupons.

I did save good with coupons but I also bought things I hadn't planned on buying and I had extra money so I had more to spend in your store. So again, I think it is a win/ win situation and would greatly appreciate it if you would please bring back double coupons.

If my local Wal-Mart does not double coupons, then I will be going to a local Kroger Store that does, so I can save more. Therefore, I will be spending most of my shopping time there and will not have the extra time to go shopping for stuff at your store that I hadn't planned on buying anyway.

Never have anything stocked on the shelves. You go to find something and the shelf is empty. You ask a sales clerk if they have any in the back and she looks at you like you are stupid. I am so tired of this store never having anything you need and the sales clerks, especially in the home decor department, are running away from you so they won't have to help you.

I have been going to Aiken to do my shopping because of this stupid store. It may as well be closed for what you can find in it. I couldn't even find a king size blanket for my bed, except for the ones that look like hospital spreads. And who wants those? You hunt someone to help you and they will avoid you. Aiken has a wonderful staff that comes up to you and ask if they can help. It seems to me Barnwell needs new management that knows how to train and fire people who won't do their jobs. I absolutely hate this store. They need a manager with a backbone. Aiken is WONDERFUL!! They need to take lessons from them.

Walmart is stopping double coupons as of October 31st. This is just a note to say that the only reason I and many people I know drive the hour it takes to get to Walmart is because we are able to save money thru the double coupons. Single coupons means that there is not enough savings to pay for the gas to get there. You will lose many customers from this decision. Once I'm at Walmart, I buy many other things that do not have coupons. Many people were using your store because of the double coupons.

I found this link and want to complain about the fact that the double couponing is ending Oct 31. Please reconsider this decision. We live in a very depressed state and this trial has enabled my family to afford products that we do without due to cost. We have learned to do most of our shopping during slow times and the cashiers need to be commended on the excellent job they do checking us out. Please keep the program.

I have been going to Walmart for about a month to buy groceries and I have been paying $4/gallon for 2% milk. I went to Wichita, KS and bought the same milk and paid $2.98/gallon. The price gouging is ridiculous!

I would like to know why this store is taking one of the best coffees 9eight o'clock brand off its shelves. This coffee is one of the best tasting and least expensive coffees on the market. Please try to correct this problem.

I was in the supercenter in Elk City, OK last night and was mortified by the attitude of the cashier that checked me out. He was never directly rude to me, but he was very rude and hateful to the lady behind me. He told her there were other registers open and everyone didn't have to all pile into his line. He said, "We all have to work, not just me. I have to do this every night with people and it gets so old". He was flailing his arms and being very rude. I was so embarrassed for her. He was still ranting as I walked away. I don't know his name but I'll list all the info on the bottom of my receipt.

I have a Louisiana Purchase Card. I went to Walmart and bought groceries. They would not let me get stew meat on the card and I had to pay cash. I bought other meats and it was okay. I asked the cashier why it would ring up as taxable. She said she did not know. I talked with the manager by phone and was told "well, some food stamps won't pay for". This is not right.

I stopped using Wal-Mart Pharmacy (Saraland, AL) in the past and was reminded tonight why I stopped using them. I work in a physician's office and I was given prescriptions for an allergic reaction. I had broken out in hives. I personally faxed my prescriptions to the pharmacy around 3:30 p.m. Due to my past experiences, I called to see what time they would be ready. I was told that the fax had not been received even though I received a confirmation sheet.

I re-faxed the prescription and called back. I was told that they received them, but they would not be ready until the following day. I explained the situation and the need for at least one prescription. I then spoke to the pharmacist and she told me that my doctor's office did not fax them until after 5. I explained to her that I worked at the doctor's office and I had my confirmation that the fax went through.

One of the prescriptions that she told me was OTC and insurances would not cover it. I asked her to run my insurance to see if it was covered and if it wasn't, we would go from there. Of course, it was covered, which made me feel like they did not want to be bothered. I was told that they would be ready by 8. I arrived at 8:37 p.m. to give them a little extra time. It was still not ready. At about 8:53 p.m., I was informed that they did not have the one prescription that I needed. I was told that it had been on back order since August.

They should let patients know things like this ahead of time so that they could have taken the prescription elsewhere. This was not the right way to keep their customers. I have worked at Wal-Mart in the past (not the pharmacy) and this was not the customer service that we were trained to give! When dealing with medication, it could cause serious problems for patients not to receive their medications. I now have to suffer through the night until I can get to another pharmacy.

I went home without the steroid I needed for the hives until I am able to get the prescription at another pharmacy.

I rated my overall experience a blank because I could not rate it a 0.

I was a regular shopper at the Walmart located at the Southside Dothan, AL until it reached to a point that I was being treated as a criminal without cause. I noticed over the last month that I was being watched by Walmart's undercover security, even to the point that other customers would be watching and looking at who they were investigating. At times, I would even be followed out of the store to the parking lot but never confronted. I have given them no reason to treat me this way, nor do I have any history or charges on my record for such a crime. I reached the point of not wanting anyone to go to Walmart with me in fear that they might be linked to me and also be treated as I was being treated.

As I was leaving out of the store, I ran into the main guy that would follow and watch me and confronted him. It was then that I was approached by two managers stating that I had stolen something and offered me the chance to give it back without consequences. I was outraged and humiliated. I handed them my purse to check, to prove to them that they were wrong, and hopefully to put all of the accusations and harassment to an end. They refused to look inside my purse and when I started to get a little loud and upset, they suggested to call the police. I offered them my phone to do so because I was tired of being portrayed as a criminal when I have done nothing wrong.

Throughout this conversation, the alarms were going off at the door as other people were leaving and I told the managers they needed to focus their attention to the real criminals, instead of harassing me when I have done nothing wrong. I don't shop at that particular Walmart as much, even though it is convenient to where I live. But for the few times that I do, I am still followed and treated as a thief. I have been told by others that the main guy that I am complaining about has done this to other young women and feel the same way. This kind of behavior shouldn't be tolerated and nobody should have to go through this kind of embarrassment or humiliation.

The bread in Wal-Mart Supermarket shrunk and the slice is smaller. Yet, they sell it at the same price.

I am a professional party planner. I have always purchased lots of party platters at this location. I ordered a small meat and cheese platter for a football party that I was attending on Sunday, September 18, 2011 at 1 p.m. I placed my order on Wednesday, September 14 at 10:30 a.m. However, when I arrived to pick up the tray, I was confronted by the deli manager and was told that they didn't have a tray order with my name on it. I was shocked and upset. I explained to her that I had indeed placed the order and I needed my order. This woman "Karen", the deli manager, was so hostile, rude and belligerent in her speech towards me, I was in tears. I also want to report that while I was waiting in line at the deli, awaiting my turn, I noticed that this woman was yelling and speaking to her employees in such a demeaning manner, she was rude and unprofessional.

I guess since she speaks to her employees like dogs, she feels that she can treat her customers the same way. Her unprofessionalism towards her employees and customers is unacceptable. It is obvious that this woman is undereducated and a racist. I teach customer service at the local community college, if you are interested, I would be more than delighted to teach your department managers/supervisors customer service skills and supervisor techniques.

I buy nylons from you, guys, all the time and lately, I have been really disappointed in your products. Every weekend, I buy a new pair for $9 and they claim to run. Yet every time I wear them, they have holes within 20 minutes. Your slogan is "save money, live better" but I'm not saving money nor am I living better! Please, for all the money I've invested in Walmart, could you supply me with a year's worth of black, sheer, size B nylons. Sometimes I am a C and I love patterned tights! Cheers, your loyal Walmart shopper!

I have made many trips to the Walmart Supercenter in Etters, PA for my WIC benefits but today my patience ran out! I cannot believe the way I was treated today at this store by two employees: Marypat and Charlotte! They presumed to argue with me about the items that are allowed on my WIC check! I could not believe that they felt it was in their best interest to argue with the customer even when I had my WIC brochure out and was pointing to the items that were allowed.

These two individuals are very ignorant and they kept referring to the wrong page in the WIC brochure. It is very obvious that this store lacks training for the employees. The employees in this store need much more WIC training because, if this attitude continues, this Walmart Supercenter should just stop accepting WIC.

I specifically told these two employees that my WIC benefits allow for any brand of orange juice and they both told me that it's not! Then I pulled out my WIC brochure and showed it to them and that is when Marypat decided to tell me that I have an old WIC brochure and that I am wrong. Then I asked her what page she was looking on and she showed me that she was on a page for juice for women. My WIC check was for children! And I pointed that out to her after she once again told me that Welch's is not allowed for juice. I then showed the correct page to Charlotte, who is supposed to be part of management. Her attitude was worse! She kept telling me that I had to get Welch's concentrated juice that is frozen because she kept looking at the wrong page of the brochure. I had to actually read to her out loud the exact language on the WIC brochure so that she would see where I was getting my information.

On top of all this, I had my two small children with me and Charlotte and Marypat both told me to go get the juice you want then because they were refusing to allow me to get the Welch's grape juice that is allowed by my WIC check. I could not even believe the attitude these two women had and I don't understand why this store has a hard time training its employees about the WIC program.

The local Giant Grocery store does not treat WIC customers this way and they even have stickers on the shelves that tell you if the item is WIC approved or not. This store does not take any initiative to train their employees about the WIC program. Out of the last ten WIC visits that I have had at this store, I would say that nine times out of ten, my transaction took longer than fifteen minutes and had to be processed more than three times!

I really do expect someone to get back to me regarding this problem because I will not tolerate being treated this way by ignorant employees. I don't just use this store to shop for WIC items, I also purchase about $1400 a month on merchandise for my retail store, which is down the road from this Walmart. I am going to think twice about returning because of Charlotte and Marypat!

I recently purchased two cans of 29 ounces Great Value peaches. The first can we opened was ruined. It taste soured so we threw it away. The second can we just opened today 30 August 2011 wasn't as bad as the first can but was far from being as good as before. I just wanted you to know that your suppliers are putting bad quality off on you and I spent my money for it. I am going to try a different brand next time. We buy a lot of Good Value products. So far, most of them have been good. If I/we don't let you know, it will never get stopped. Also, I drink Sam's diet cola, and the Port Lavaca store rarely has any in stock. I always ask why and I always get the same answer: Walmart doesn't send us any. What's the problem here? I would rate Walmart with 5; 10 being the highest.

I went grocery shopping at Walmart. I purchased 16-items which consisted of (11) food items totalling ($26.64) and (5) non-foods items totalling ($24.00). I used my food stamp card to pay for the food items and paid cash for remaining items. After taking my groceries to my car, I looked at my receipt and realized I had paid all the items with cash nothing was taken from my food stamp card which had more than enough money on it. I brought this to the attention of customer service (Stephanie). She refunded the money I paid for the food items and rung up the items again and I paid with my food stamp card. I noticed on my original receipt I had paid two separate taxes. One was for the non-food items ($1.68) and a separate .75 cent tax. Stephanie could not explain what the separate tax was for other than that Walmart charged it.

I advised her I did not pay any tax on a food stamp card. She insisted that on some food items I pay tax. I advised her this was a Federal law not something Walmart could do at their discretion. She was very rude and adament that Walmart could charge this separate tax.This tax is very nominal but,.75 cents adds up considering the amount of customers Walmart gets on a daily basis. This is very unethical of Walmart to do this.

Recently, I bought a box of 48 family size tea bags. When I opened the package to get the tea bag out, all the tea fell out of the bag. I did not want loose tea, I wanted tea bags. Therefore, I have had to throw away more than I have used. This has not been a norm for your product, but I was very disappointed. Times are tough now and I cannot afford to be throwing them away. Thank you.

Toni

Bought Sugar Free Peaches in cup labled Great Value, a Walmart Brand. Upon arriving at home I smelled fermented peaches. The container hold the cups has breached on two of the cups, upon inspection the two cups were molded inside and the plastic covering had burst. I asked my Daughter In Law to return them to the Walmart I had purched them from and ask them to exchange them for a good container of them. Wanted no money back, just a good version.

I was in an automobile accident in December 2010. I have just started walking last month. I went to Wal-Mart for three times and there were no electric wheelchairs. I cannot walk far; they told me once to sit in McDonald's, and they would find me an electric wheelchair. One and a half hours later, they never came back. In two other times, they said they were all broken. I get my medications in the pharmacy or used to, and I have been shopping there for years. It is so close to my home. Now I am forced to travel down the road, where I had my accident to go to the Wal-Mart in Stockbridge. They always have plenty of wheelchairs. This really upsets me. I used to love this store. Something needs to be done! Thank you.

My TV had no manual when I bought it at the store. It's not at fault because the box was sealed and it arrived at the store that was from the company. I am unable to access all the options on my TV. I need the booklet.

I purchased a six pack of individually wrapped cinnamon rolls and almost swallowed shredded plastic that was mixed in one of the rolls. I wrote Wal-Mart and sent pictures but did not get a response. It has been over a month now. They need to do something about this so that others don't choke as I did.

My husband and I went to Wal-Mart in Portland, Texas. I was looking for something to use to take my laundry to the laundry room at the other end of our apartment complex. We found a trash can with wheels but the lid was broken and it was the only one there. Since I really didn't need a lid I thought I would get it anyway but hoped to get a small discount since it was broken. I was told they could not sell me the trash can unless I wanted to pay full price for it. That is just unbelievable! Why can't they give a discount to sell the item and why would they sell it broken at full price? This only made me angry. I am now considering taking my business else where. Sam **, who I met years ago at Sam's Club in Corpus Christi, TX, is now turning over in his grave. What kind of good business is this? Can someone explain it to me? I truly am upset over this dumb business practice. (You may purchase defective merchandise at full price but can't get a discount on it.) How does that make sense?

I used their Finish Products, and my dishes now have white film on them from using the product. Silverware have spots where it looks like the finish has been eaten away. My mother purchased the product on clearance at Walmart thinking she was getting a great deal for me, but it was not a good deal after all.

We were treated like criminals by a cashier and a person I assume to be her manager (she did not identify herself). At first, we had no idea why. It was just that after we finished paying (we had bought things separately), the cashier suddenly freaked out about us being together. She told us to wait, and then she ran off. A few minutes later, she came back with who I think was a manager. They proceeded to glare at us as if we had done something wrong. I was completely baffled and about to ask what was going on when the manager finally asked what the problem was. Evidently, it was because my boyfriend bought some alcohol and the cashier thought I was a minor. She even saw my ID before she decided I was a "minor" (by the way, I'm 38). The cashier and manager (or whoever she was) were very rude, staring us down, interrupting me as I tried to talk, and jabbing fingers at us. And the cashier kept freaking out and saying things like, "They're together and I'm uncomfortable about that!" This was a horrible experience and completely uncalled for! I have never had anything like this happen to me before.

What happened to the Nestea unsweetened tea? We used to go to Walmart #88 in Mountain Grove. Please consider putting this product back on the shelf.

Mine is not a complaint with Walmart or with your crackers, except that when I could not find the Ritz Whole Wheat crackers, the clerk looked to see if they had any in the stock room and her hand computer showed that there were none and they would not be getting anymore. However, I noticed on the shelf that you had a new cracker called Ritz Cinnamon and maybe with brown sugar. Who really wants to spread peanut butter on that or even on your Ritz vegetable? I don't really care for the plain cracker and I have eaten the wheat cracker ever since it came on the market. My question is whether you plan to discontinue making the whole wheat or, if by chance, Walmart has chosen not to carry that item?

I went to Walmart to order a cake on Thursday, 20 Jan 11. They also sell the invitations and party supplies so everything would be matched. However, they don't have the cake that I ordered. I wanted a pirate cake for my son's 11th birthday party on Saturday, 22 Jan 11. Two days later, when I learned that they did not have a cake to match, I asked if they could just take the invitation and print out a copy on the edible paper. The old lady I asked said, "No, it's against the law." I told her that I just had a cake done last week and they printed off for my daughter's 17th birthday cake. She said, "well, it wasn't her," so I got upset and started asking all the Walmart workers I ran into to get me the manager over the store.

When the manager named Christy finally came out, I told her the problem and she said that it was against the law. I would have to get the company that made the party supplies to sign off saying that they could do it--even though they sell the invitations! I told her that I had done this for years and she said, "Well, it's against the law. We can't do it, sorry." At that time, I had a bag full of groceries (like always) and if I hadn't needed those things, I would have left all of them and never come back.

But then, I told her that the week before, when they made my daughter's cake, it tasted like **. And if they were going to sell party supplies, they needed cakes to match it up or to put up a sign over the invitations saying that Walmart can't make your cakes! I left Walmart and went straight to Winn-Dixie. The lady there made me a cake free-handed because their printer was messed up. It tasted so much better than the one I bought from Walmart the week before. One would think that with all the money I'm spending in Walmart every week, they could be nicer and more helpful. And if there was another store closer, I would never go in there again.

I just opened a can of Bumble Bee Albacore tuna. I paid for what I thought was Chunk White Albacore and I got "junk". I'm afraid that this is the last can of Bumble Bee I'll buy as this has happened more than once.

I bought a Mainstay Cookware Set as a gift and the set started peeling off in the food.

On Dec. 27, 2010, I noticed the hands on my watch was slowly losing time.(My watch is Timex Ironman with digital face and analog hands with model number 56371, and I paid $90.00 for it.) So I took it into Wal-mart and asked the girl, "Do you sell batteries for this watch?" And I handed her my watch. Instead of looking at the back cover first, she proceeded to pop the back cover off. I yelled, "Stop! The number's on the back."

She then tried several times to put the cover back on very carelessly but failed. She then called the manager (Mr. **) to assist. He tried several times but also failed. A young man from another department came over and succeeded. Now, the digital face was not working. He took cover off again, put a new battery in, and replaced the cover. Still, there's no digital face. Over an hour into it, the digital was working, but the hands stopped moving. 3 hours later, I was offered any watch on the shelf as a store credit, but all the watches they had were junk compared to mine. He then offered me to keep the watch overnight and to call me when it's fixed.

I got a call early afternoon the next day and was told it was fixed. When I got there to pick it up, the digital was still not working. He offered me to take it to a jeweler to be fixed, and he would refund me the money if it didn't exceed the $90.00 worth. I took it to a jeweler andwas told it was fried and can't be fixed. Then I went back to the store and told them to look online and buy me a new watch. But I was refused. I also asked them to cut me a check, but again, I was refused. Now I'm stuck with a watch that doesn't work. What can I do?

An ad for for $75.00 off on WII came on television. I talked to 3 people in electronics, and a manager at the service counter, and was told I could only receive $20.00 off, and they would not honor the $75.00 off ad. I later called the manager of the store, and was told the same thing, but I had my daughter check Marshfield, and they honored the $75.00 off.

I have been more than just a good customer over the years that I have shopped at Walmart. My husband and son and I have spent a lot of money at Walmart. My problem is this: I went in to shop and pay my Sam's credit card bill. I was informed that because my husband's name was the only one on the check that I couldn't pay my bill there. My name is on the account, just not on the check. I offered every kind of ID to no avail would they accept anything. If our bank does not have a problem with this and they haven't ever, then Wal-mart shouldn't.

I have gone into this Wal-mart for years and been paying in this way for years and years. I would like to add I was one of your best customers if you go by the fact that i am in there 5 out of 7 days a week and according the tons of money I spend there. Want to know what is really strange? tTose workers know me. They see me so often! I told them well if I can't pay my bill here, well, I suppose I can't shop here anymore! I wish I had never graced Walmart's doors!

Well, I don't have a complaint about your products; it's your employees. Some don't understand English. What happens is that someone else gets called for translation. I'm a regular customer at the T.L.E and I see a lot of favoritism. No one else gets a chance in working because of two certain people are bringing their friends to work there (Manuel and Ricardo). That is not fair. And they are bringing another people there with some type of illness and they cannot get a day off. Are you guys waiting for a death to happen in order to realize that you're hurting your employees?

I guess you guys want a major law suit. Then when action will take action and it will be too late for the family who lost their loved one. No wonder so many employees rather get demoted or leave the store. I guess they rather be without a job than be there to be with so much pressure. What's going to happen if all of this keeps going like that? The store will have to close down and it's not because of the consumers; it's some employees and they know who they are. Please make an effort to change everything and don't let of other people lose Wal-Mart in Brawley. Too many people is getting sick and they don't get the day need off in order to get medical attention.

My complainant is that the supper Wal-Mart in Fairfield CA on N Texas St. has no self checkout lanes for customers. The time was 9:00 pm. I had two items to purchase and everybody behind me and in front of me had baskets full of items. The 20 items or fewer lanes were not open. It was a major inconvenience. It caused me discomfort in my lower back and feet. I had a sick child at home who needed the honey and lemon I was purchasing who had to wait much longer to be tended to than necessary. If I could have checked out my own items my son's sore throat and fever would not have reached the peak it had reached by the time I saw him again that night

For the last three or four months, our shelves have been empty for up to 4 weeks. I've contacted you before and the shelves were much better for some time. Now, they are the worst supply of what we buy every week. Why can't they order more merchandise to make sure they don't run out? Today was a nightmare and we are thinking about going elsewhere. We love Walmart, but in the shape it is now, it is deplorable. Why can't you keep Sam's club cola on the shelf? I've gotten two 12 packs the last month. Am I being unreasonable? Thanks for listening.

My family and I go to Walmart a lot. We spend a lot of money buying different things from clothes to home necessities, but the last few times that my husband and children have bought shoes, they haven't lasted the time expectancy that you would from the amount of money that you are spending for these shoes/work boots. We have bought these shoes and maybe lasted less than 3 months before you have to buy another pair.

I feel as a consumer that we are getting ripped off and not getting our money's worth for the products that they are saying is a good product. I feel that something should be done about this to make it right with the consumers and Walmart for selling these products that aren't worth a crap. I wouldn't recommend them to anyone. Please check into this matter so I don't have to go elsewhere for my shopping.

The last three large boxes of your popcorn was stale, we had to throw it away. We have enjoyed your popcorn for years. Now, we may have to change to another brand. When you want popcorn, you want popcorn. Live in the country, can't just pop into town and get some more! Thank you!

I, Sabrina **, my brother Joshua **, and his 6 year old son were shopping in Wal-Mart and we were looking at wooden TV. The trays and two stacks just fell. I screamed because my 6 year old nephew almost got these heavy trays on his head. My brother Joshua acted quickly and grabbed him or else he could have gotten severely injured. Several employees came running to our aid. But as it so happens, one of the employees admitted the trays fell because they were overstocked.

My nephew cried all the way through the store and refused to go back down that aisle. And my brother got hit in the foot by the trays. I wrote an incident report because my brother did not want to complain. So I said, "No, what if you had not pulled him back so quickly? His little head would have been split open." Anyway to make a long story short, the store and the managers have been very rude and neglectful of the situation. Mr. ** acts like he does not care either and he is with corporate office. They gave us claim number. Rose, one of the managers of the store, finally after being rude herself, said she would try to make it right. Well, still three weeks later, we got no call from anyone. The claim number is **.

Walmart advertised laptops for Black Friday to go on sale at 5 am 11 am. I called the store to ask the proper procedure for getting the laptops. I was told that those particular items would go on sale at 5 am and tickets would be handed out to customers in line. If you left the line, you lost your spot and your number. My husband and I got up early to make sure we got to the store in time to get in line for the vouchers.

When we got there, we were informed that all the vouchers were gone. The problem is we got there at 4 am and the vouchers were gone by midnight. Now why are vouchers for items go on sale at 5 am being handed out to customers at midnight, 5 hours prior to the sale? It wasn't just the laptops, all vouchers were handed out for items that went on sale at 5 am at midnight. To me this is false advertisement and misleads the public.

Walmart has shown over and over again that they have no true interest in the people they serve, only the money they can make off of those people. I have not been happy with Walmart for sometime and am sorely disappointed in my experience today. I will look forward to giving my support and my money to other vendors, even if it means I have to pay more. I will also take my complaint to the BBB. I don't think that giving out 30 vouchers without telling the public is illegal, but surely misleading consumers by advertising specific items on sale at a specific time and then giving out the vouchers for those items 5 hours ahead of the sale should be illegal, or at least looked into so that this type of deception doesn't happen again next year.

I had one of the most humiliating moments of my life. This afternoon, I went to make some shopping like I do every week to Walmart. I was in the greatest mood and Christmas spirit because it's Black Friday. I found a couple of things for my 5-year-old and I was so glad to find such good deals. After purchasing my stuff, I was heading to the exit when a Walmart employee by the name of Lucinda approached me not in the nicest way. Her words were, "Excuse me, but I need to check your bags and I need your receipt." I was very surprised by this because usually when they need to search your merchandise is when the doors beep or make a sound, which wasn't the case.

Well, I started looking for my receipt, but I noticed she wasn't stopping anybody else so I asked her why was she stopping me, and she said because you're not buying food and I need to check your bags. It's the new policy. Well, I would've appreciated (1) for the cashier when I paid for my stuff to let me know this was going to happen so it wouldn't have taken me by surprise and have my receipt right in my hand like it happens in other stores like Sam's where you already know this is going to happen and don't put your receipt away, and (2) the staff being polite about it (but instead I got this rude lady that look she was ready to jump on me). Then as I started looking for my receipt inside my purse and I said as I was looking for it to the lady I can't find it, she said, "Well, I just want to make sure you're not stealing anything," in front of maybe 20 people that were going in and out of the store that of course made me outrageously upset and made me feel very offended and embarrassed.

Then I got frustrated and I told her, "You know what, ma'am, I don't appreciate your attitude and your words and I don't have time for this." So I tried to move the cart towards the exit and she pushed it back to me. She started yelling at me in front of everybody. Then the manager by the name of Ted came in and said, not really knowing what was going on and just said to me, "Well, she is just doing her job, she has a reason to believe she needs to search you, she will do it." And I said, "Sir, I can't find it." Then he said, "Well, let's look up at the cameras." OMG this was the worst night in my life. Seriously, people that probably know me in town were thinking the worst of me. Then I put my hand in my coat pocket and reached out to my receipt and handed it to the so-called manager. He checked it and found that everything was paid off and said, "Have a good night." How dare for him to even tell me that after such a humiliating scene.

As I walked out of the store, there were 3 people that witnessed everything and thought I was treated very wrong and that I should've complained because it wasn't right and they were not searching everybody like they had said, and that made me feel worst. So I decided to go back to the store to speak to the manager and I ran in to Ted again. He called another manager, and all they did was to apologize for the incident, but the employee who actually did it didn't even bother to come to me and recognize that she did wrong. The least she needed to do is say, "Sorry, ma'am."

I've been a Walmart customer for years. I know you guys have great deals, but believe me, I'd rather spend a little more money somewhere else than have to come back to a place where they made me have the most embarrassing moments in my life and called me a theft. It's sad that because of people like Lucinda and Ted, you lose people that had appreciated your services for years, because believe me after tonight, I never, me or my family, am going back.

No Christmas this year. One person complained. Too bad they don't have to go thru the garden center. whatever happened to majority rules. So sick of politically correct for the few most people love the holidays and saying "Merry Christmas". I know because I am one of those people and I also worked for Wal-mart for 5 years. If I said Happy Holidays it was usually met with Merry Christmas.

I was entering the store at front entrance on grocery side. The sliding door was open then it closed on me, slamming my shoulder/arm and knocked me flying. I contacted the manager who filled out an accident report (it took him 30 minutes to respond to this action). He gave me the store phone number to contact them after I had received any medical attention. Why is Wal-Mart so unresponsive to the consumer?

My complaint is that on October 21, 2010, I did some shopping at the Westminster California Walmart Store. I bought approximately 12 items and one of these items were Palmolive dishwashing liquid for my dishwasher. When I took the bag out of my car, the bag broke as the bag was overpacked and it was not doubled bagged as it should have been. So, the dishwashing liquid bottle cap broke when it hit the ground and the liquid went onto my pants, feet and driveway. The liquid bleached my driveway and my Juicy Couture brown velour pants, that are now ruined.

I did call the store and filed a complaint and the store told me that since I threw the plastic bag away, that the evidence had been destroyed--which is ridiculous! These pants cost me approximately $100.00 from Nordstrom's department store. I still have the bottle of Palmolive with a plastic baggy over it as the cap broke in pieces. I have also noticed in all my Walmart plastic bags that the plastic bags have little holes in them. I need to be compensated for my pants as I can never wear them again. This is Walmart's negligence as these types of items need to be bagged correctly. Again, this was negligence on the employee who bagged my items.

I purchased the fm 3333 water filter at Walmart and 4 filter and I'm not happy. The adapter that screw on the faucet has a crack in the seam and I can't use it. Water leaking all over the kitchen and four extra filter are now useless. I would like replacement.

I bought some products from WalMart. It totaled to $116.77. They charged 13% HST of $10.76, then charged 5% GST of $1.85. I thought HST Included GST. Why is the GST 5%?

My daughter while roaming around in the store picked up a fruit juice pack of Rs. 15.00, opened it, and consumed it. I had nothing to buy so I simply reported this to the cash counter to pay for it. Despite my best efforts, Manager Operations Mr. Alok ** made me buy the whole case for Rs. 350.00. In the argument that followed, he and his assistant basically scolded me about how to discipline my daughter. You will agree that this kind of behavior will have consequences despite invitation prices. What is of even more serious concern is that there is no mechanism in Bharti Wal-Mart for redress or feedback. They believe even if this happens, customers due to low prices will still continue to flock your stores. So, why bother? True?

I purchased a piece of luggage in Peurto Vallarta, Mexico on Nov. 5, 2010 a day before my return to Canada on Nov 6, 2010. The pull out handle was in functioning order, however when I retrieved the luggage @ EDM International Airport on arrival, the handle would not pull out. I took it to Walmart in Spruce Grove, Ab. and they would not honor me the return as I had purchased it in Mexico and claim they didn't have the sku in their system. They said that they would honor it if it was paid for in US funds, which is contradictory if they didn't carry that product. So to me they just didn't want to exchange it because I paid for it in pesos not US money.

Fed my 4 y/o Corgi, Duke, Ol' Roy dog food and within 24 hours. He had severe diarrhea and vomiting. When I took him to the vet this afternoon, he was bleeding from his backside. They had to admit him to the pet hospital and begin an aggressive treatment of IV fluids and antibiotics along with testing for kidney failure and to make sure he doesn't become septic and die. I will be visiting the Wal-Mart that still sells this food and make sure they take it all off the shelf.

My husband likes sweet rolls and once or twice a week, I get some at Walmart in the Billins heights. Last week, I did so again and toward the end of the week, he informed me that he almost lost it when he discovered a fly in the fried cinnamon he had been eating. It looked as if it had either been baked into the edge or was frosted over. I forgot to take it into the store on Thursday so I thought I would do this online. My daughter informed me that she and her daughter were going to purchase a few rolls about a month or so ago and discovered several flies in the case. Needless to say they did not.

October 23rd, while in the Hamburg NY WalMart Supercenter, I happened to see a sale going on in the vision center. I found a pair of frames I liked in the $9.00 section (greatly reduced as they were being discontinued). I asked the woman clerk what the cost for transitional tint, polycarbonate lens with the frames I'd chosen would be. I was quoted $125. That's for everything I inquired. Yep replied the woman.

Came back the following Thursday and had the eye exam (which I later discovered I could have gotten for $5. less! at the Amherst NY WalMart vision center) for $50. Now, I'm retired and on a fixed income. I'd budgeted for the eye exam and the $125. for the glasses. The same woman sits me down and begins the pupil distance check. She mentions the lenses come with antiglare standard. That's at $125? I esquire. Oh No..the cost for the glasses is $175 says this woman. I point to the card she gave me where she wrote down the exact figure of $125 initially quoted. "Well I must have made a mistake. I wasn't aware the anti-glare option was mandatory" the woman responds. So, I request the woman get all her numbers straight and give me the exact cost of the glasses so when I came back (as I was paying cash and had budgeted for $125.+$50 for the exam) there would be no "mistakes."

On the card she writes $175 full price including frames. I returned today and after going through the pupil distance exam and the tint etc. She says, that will be $184. I got up and walked. I went to see the store manager. One Andrew ** and was told he was out. I got home and called the WalMarts number and requested to speak with Mr. ** about a situation in the stores vision center and was transferred to the vision center where I wound up with the clerk who had misquoted prices three times (who thought it was a huge joke and has some wisecracks to add. I felt like I was dealing with a roadside bar waitress).

I hung up, called the number again, told the person who answered I wanted to speak with Mr. ** only. I was left on hold (open line..I could hear people talking in the background at the customer service desk {including the vision center clerk who was obviously responding to some males questions} for 18 minutes after which I finally hung up.

I checked 5 different WalMart vision centers in the Greater Niagara Region around Buffalo NY and some had different sales, some had no sales and outrageous prices and some had the same sale with different prices. I'm at this point willing to pay more out of pocket to go to a vision center where eyeglasses and vision are the stores only business. I would not deal with WalMart again in any way, manner or form.

The Store Manager's name is David ****. I bought $148.61 worth of food and then I went through the check out. I was told that I could not buy beer without carding my two caretakers. One had his ID and the other did not. Both of these people are in there forties. I am in a wheelchair, I'm 68 years old and they refused to card me even though I was the one buying the groceries with my Visa Card. When I objected because the State of Maine Laws says that only the person buying the beer is to be carded. They would not let me buy the beer. They told me that even if I had 10 people with me that every one of them would have to be carded. This is not what the state of Maine law states.

At first, I went to the deli to buy a ham. The guy finished up with one customer and then looked at me turned and went in the back room. I waited till he came back out. He looked at me again and walked away. I left also. I just wanted to buy a whole ham. He didn't even have to slice it. I was taking it to a party.

Then I bought a gift card. The cashier was talking to another cashier, so I was going to another register and he said ma'am I'm open. So he rang up my stuff and when he was done, I asked where my gift receipt was. He said on the back. I asked for a gift receipt. He couldn't do it, so I went to customer service to get one. I don't understand this. When I buy gift cards at the Oldsmar Wal-Mart, they know to give me a give receipt. I think your store number 1513 is awful. No one is helpful and they act like customers are bothering them. I plan on switching my prescription to the Oldsmar Wal-Mart and I don't plan on going back to this store. I had to go to Publix to get the ham and they were nice to me. They were more than happy to sell me a ham.

Your store manager is Joe **. I did not see him. The girl at customer service fixed the problem with the gift card; there's not a sorry or anything. She said the guy on register 3 should have just hit a key on the register to give me the separate receipt. My personal info is not for others to see. I hope your cashiers get the proper training on how to handle gift cards and I hope your deli personal get taught to at least say something to the customers! He could have said I will be right with you or come back later or just anything.

We shop at the Wal-Mart in Surfside Beach, S.C. every two weeks for groceries and other merchandise and spend about $300 each visit. The last two months I have noticed that the store brand milk does not stay fresh very long. It turns sour within a few days of purchase. I think the milk is left on the floor of the store too long before being put in the cooler. We used to shop at Bi Low for our groceries, but we had the same problem and switched to Wal-Mart. If Wal-Mart can't hire enough people to put their products in a cooler quickly, then we will shop elsewhere.

Each Monday morning, I have stopped at a Wal-mart store to purchase items for lunch for the week at work. I have noted that one entrance to the store is locked until sometime later in the morning. However, the only register open is one close to the entrance that is locked (housewares,garden, etc.). This means that persons coming in to purchase food products must walk almost all the way to a closed and locked exit to pay for food products and then walk all the way back across the width of the store to exit. I have brought this up on a number of occasions to managers? and the answer is "We just do what we are told" or "We will look into it" or, "Try the Mijer store across the street".

I use a substantial amount of yarn to crochet baby items for a charitable organization. The stock of yarn in this store is very minimal, either in baby yarn or yarn for adult projects. The Walmart store is the only store in our area that carries yarn and I do appreciate that, but I wish they could offer more colors and variety. As a person who uses yardage, it was very disappointing when their store dropped that department. This area of the San Joaquin Valley has a population of ladies who use a lot of yarn and yardage. Please do not drop these items from your stores.

I bought Great Value low sodium, 1 lb. package of bacon on 10/29/10 and when I went to cook it this morning for my company, it is 80% fat. I cut off the fat, because it was disgusting and I didn't have enough bacon to serve.

I went on a juice run last night and got some of my favorite Apple Harvest Punch. I didn't look at the expiration date because I thought you guys were supposed to watch over that stuff. I went home, took a sip along with my friends, pregnant wife and it wasn't till then that I noticed the expiration date was October 25th 2010. Yesterday was November 5th 2010. I am now concerned that there will be further problems with other products as well. How can I be sure that the eggs I purchased from Walmart will not be outdated? How can I be sure that the products I consume from your stores, sitting on your shelves, have not expired and contain deadly bacteria? I am very concerned about further purchases. Walmart is a leader in quality and this was absolutely unacceptable to have a product over 10 days overdue sitting on the shelves! I would like to continue my business with this store, so this is a very disheartening matter.

Walmart took the coffee I used to buy 100% Arabica bean coffee 39 ounce and replaced it with a new coffee claiming it's the same coffee. But it is only 33.9 ounce and not all Arabica bean. It tastes really bad. Oh, yeah, they charged the same price for it.

Past three times, I've been there. They only have one register open. There's about 10 people in line with full carts. I ask Sofia if the manager was there and she says she is. So I ask her why not open another. She says there's four people called in. Then I see she is just the clerk manager. I said I want to speak with the store manager. Oh! We don't have a store manager now. What? A super Wal-Mart with no manager. Is it getting hard to find someone competent enough to run a store? I told one lady the last time I was there about the meat dept. She said she was a manager too. Guess she was just a cashier manager too. I went to the meat dept. for some meat and all kinds were empty so I rang the bell.

About 20 times, no one came so I opened the door to the back and yelled really loud and still nothing. Good thing someone wasn't trapped in a meat grinder or something they would be dead. Anyhow I bought about $60 worth of meat at my local store down the road and a lot better service I might add! And the third time it was the same register # 4 only register open. Oh, except express and self checkout! Look there's a girl working by the self check out guess. She doesn't know how to run a register? This store needs some help bad. Get someone to hire some new people or close it. If I do go to Walmart anymore, it won't be Russellville. Maybe Muscle Shoals but I'll just try spend my money at more local competitors. Wal-Mart is going to **. Maybe a new CEO is in order.

I am from a very small town in Okla. My family and I have used the pharmacy at our Walmart store for so many years as I can remember. We are a big family. I love the pharmacy staff there. They are so very friendly and helpful. However, my last experience has left a bad taste in my mouth. I have a painful disease, that I take a non-narcotic analgesic for pain control. I also take a low dose anti-depressant for anxiety. Unfortunately, I travel with my job as a quality assurance/educator for medical companies. I am a self-employed RN Consultant. I am about to travel to Canada for two weeks for training.

My prescription refill date falls in the middle. I called my doctor's office to okay an early refill so that I would not run out of medicine while I was out of the country. My nurse calls pharmacy to give them info and calls me back saying the pharmacist on duty refuses to fill. Shocked, she as well as I, am asking for a rationale. Well, a year ago the same scenario occurred with travel inside the States. The doctor did not approve early release citing I could transfer meds to Walmart in Florida. The same pharmacist curtly told me to not call again as the doctor denied!

My current situation being slightly different. I followed chain of command and pharmacist refuses to lift ban on early refill. Since when does a pharmacist trump a doctor? And since when does she get to govern my health care? I called her hoping to appeal to medical knowledge and mine. She was of no help and could not offer a solution! She sourly offers a sorry, but is she?

I am at my office in Dallas and leave in two days or I would have gone to her in person. I am too busy to deal with her discrimination or overly large ego for rules. Now my disabled stepfather has to pick up my meds, drive to a town big enough for a FedEx drop off location and I incur the cost. Luckily I am an RN, so I know what withdrawal symptoms to look for or otherwise, what would happen? I'm in another country. What happens if the meds don't make it for 3 or 5 days? Is Walmart going to pay for my medical expenses for being shipped home after a seizure or worse? My only alternative is to take my huge family and my business else where. It is sad that there isn't any customer service anymore!

I purchased four new tires from Walmart. I thought I was getting a deal. I have had bad experiences with wheel caps so I told my son to check and make sure they are on good. He got to the front drivers side, it was barely hanging on. I looked three of the prongs that hold it on was broke. My car is a Toyota Camry with Toyota wheel caps. The manager told me she would have to look for me one. I said can I get something in writing she said, "No, not until I find a hub cap for you." I have been calling and today I was told, "Well, it does not affect your driving." No, it does not but it makes my car look bad. I said "I came there with four. I want four back on there." I will never go to Walmart Automotive again.

It was bad enough that they kept moving things around when they stock certain products on and off. It burns me up. Example: 9-lives cat food, no longer in single cans. I used to buy Lipton green tea liter size, but they either keep moving it or stopped stocking altogether. I now go to Publix for those products and more. Keep this up and I won't have a reason to go back to Walmart for anything.

I shop at Wal-Mart twice a week, every week. It is a forty mile round trip to town so I have to limit my trips. I spend quite a bit at you store. Sure this complaint is felt by a lot of people in this area.

Wal-Mart is building a super center here which I am glad of. The problem is that while they are in the process of this transition, it is almost impossible to find anything in the old store. This has been going on for about a month now. The shelves have a lot of empty spaces. I have been having to go out of town or to other stores to get what I used to get in your old store. I know you must be losing a lot on money doing things this way.

If your new super center (which is supposed to open about the tenth of this month) is run like the old store, I might continue going elsewhere.

I am very disappointed with the $17 ribeye we just cooked on the grill. It has the texture of a ham steak, is very salty, and does not taste very good. Neither my wife nor I make it past the first bite. It says on the package that it is 'enhanced' in a solution (must be salt and who knows what else).

I was going on a road trip to Florida and bought a Stanley thermos to keep my tea hot, but it was cold when time came for me to enjoy my cup of tea. Same thing happened on my return. So I put it away. A few months later, I tried it again, but with the same result. I bought my thermos in March and I've not enjoyed using it. What can I do? I am not complaining about the store only the thermos. It cost $22.88 and I have a dud.

I went to the store last Monday, October 18. Many of the shelves were empty (as a result, I had to go to Krogers to find my items and spend more money). I had to return to Wal-Mart Wednesday to get supplies for a special project. Once again, many of the shelves were empty. I asked the checkout clerk if there were enough stock clerks. She told me the truck had not run.

This has happened many times in the last few months. I understand that due to the economy, many items are no longer stocked. But why should the only choices be Great Value (which I like in most products) and one or two higher-end vendors? The departments that most concern me are canned goods, dairy items, and fresh produce. On October 20, there were no bananas and shredded lettuce at all. The Wal-Mart brand of yogurt is now only available in larger $1.50 containers, not the smaller ones for $0.38. These are just a few examples. The 30-minute drive to another Wal-Mart is not an option during the week. Thank you for listening to my experiences. I would like to continue to be a Wal-Mart shopper. But if the supplies continue to be limited, I will be forced to give my business to one of your competitors.

My husband and I were at the Walmart on Mansell Road today around 7:40 P.M. We stood at the jewelry department for over 30 minutes. The customer service manager, Josh, came over to us twice and told us that he was looking for the jewelry department sales personal, yet she never showed. My husband and I were so enraged that we just dropped our items and left to another Walmart, which was complete inconvenience to us, considering this is the closet Walmart within a 20-mile radius of our home. We will never spend our hard earned money there again! By the time we finally walked out the door, it was 8:20 PM.

I'm sorry, but I've worked in customer service my whole life and that is the worst customer service I've ever experienced! I think it's a bad thing when the manager doesn't know where their employee is! I truly think that Walmart should look into all their employees including their mangers! I'm truly and honestly upset with this visit.

I used self-checkout on 10-19-10 at 18:16:27. I requested $20.00 back in cash. I did not receive the money so I went to the cashier who took my name and number. My info was never relayed. I called the store on 10-20-10 and was told the register was not over. So, I guess if my money came out one hour later, they are still not liable. I am floored. I spend a lot of money at this store but I will no longer due to this issue. I would think a camera would be on the self-checkouts to see that I didn't receive the money.

On 10/18/2010, I was almost finished eating one of 2 attached containers of a 4-pack of Great Value light cherry yogurt. In my last spoonful, as I was swallowing, I felt something that did not feel like the skin of a cherry. Upon spitting out, what I had thought was maybe a stem or small pit of a cherry, I was sickened by what came out of my mouth. It appeared to me that it was rodent feces. I was so sick, immediately began vomiting and was ill for the remainder of the night. I did not take this back to the store I purchased it from as I wanted to have an exterminator examine the content to let me know if I was correct about the matter.

On 10/19/2010, I did in fact take the container with the content to a local pest control and was told that it did indeed look to be a mouse dropping/or rat dropping, but they could not say positively, nor could they document anything for me. He further informed me the way they determine what type it is by the environment where it is found and the other matter found in the same area. I told them that would be impossible, as it was in my yogurt.

I then came home and called Wal-Mart Corporate-Customer Relations and was greeted by a very nice young man who apologized and then referred me to Great Value-Customer Relations. I reached an associate there who informed me that they would need to send me a prepaid envelope in which I would need to return the matter so they can research what exactly it is. I told her I had already phoned my local store here where I purchased the yogurt and that one of the manager of this store, that I had spoken with Ron, who had advised me to bring in the container with said matter, my receipt and any other yogurt I had and they would be happy to give me a full refund. Kima, the associate at the GV customer relations, advised me not to take the content into my local store, as they would just refund my money and then discard the container and matter.

I mentioned to her that my significant other is an attorney and he advised me not to turn over either the container/contents to the store manager here and upon my telling her this, she immediately responded by asking, "Oh, you have had legal advice, then I need to send you over to the claims department." She then proceeded to gather all of my personal information and told me that they would be in contact with me within the next 3 days.

I do have the original packaging with the expiration date and my receipt for the purchase of said yogurt.

Wal-Mart has their Great Value brand food in the Triumph Grocery Gluten Free book. What a nice surprise until we went out and bought "Great Value" gluten free items. I prepared the scalloped potatoes and my husband started getting sick before he was done. I read the box and it said gluten free but may contain wheat? Gluten free food can never contain wheat. It took 3 days for my husband to get over the symptoms of eating something with gluten in it. How can they advertise an item, put it on the box and then say there may be gluten in it. I looked at other items they advertise as gluten free but they have ingredients that is on my ingredient list as having gluten. It's my fault that I didn't read the label but at the same time, I believed in Wal-Mart and their advertising !

I purchased some great value honey-roasted peanuts on 10-04-2010. Shortly after eating some I started to get cramps in my stomach. I thought it might have been gas or something at first. The next day, I ate more and the same happened. I have been hurting since about 2 pm. It is now 10:21 pm. Just curious if it could be the same thing as the peanut butter.

After looking for Bacca Burgers, a vegetarian burger, for 20 minutes, I went in search for help. I had wandered around the meat counter looking for someone for a long time with no success. I headed to the front and found someone walking around with a clip board. I asked for help in finding my requested item. She found a young lady named "Peaches" to help me locate someone in the meat department to help me find my burgers. After Peaches stopped in the produce section near a mirror to check and fluff her hair we proceeded to the meat counter.

She looked in one bin and said she couldn't find any! I asked her to go find someone in the meat department to help me. After she was gone several minutes she, Peaches, came out wandered back near me and asked a man to help "some" lady to find some kind of burger. I said I am the lady and yes I needed help in finding these burgers. The man told me he did not work in that department but would go get someone. He came back several minutes later and said sorry he could not find anyone.

Now this was around 6pm when people get off work and are shopping for dinner. Don't you think they would have people there to help their customers. On my way up to pay for my purchases that I did find, I looked for the clipboard lady to let her know the staff there did not know what the left hand and right hand were doing. She was gone as well, I left and went to Dillon's!

I bought a 20 pound bag of Ol'Roy kibbles, chunks n chews there on Sunday. On Monday morning, I went to feed my dogs before work. I opened the bag of food, reached in and grabbed a big handful, pulled my hands out and there was a dead mouse in my hands.

I purchased Marshmallow Crispy Treats that are made and distributed by Walmart Stores, Inc. The UPC Number is: 1128400517 and the use by date is 3/18/11. Well, I pulled out one of the crispy treats and before I took a bite, I noticed that there was a weird-looking grey bug baked into the product. I really hope that there weren't any bugs baked into the ones that we have already eaten. What do I do about getting some kind of refund or compensation for this? We ate seven of the crisp prior to noticing the bug and there are five still left in the box. Please contact me regarding this matter as soon as possible.

Searching for meat products, the meat market employees attempted to prevent me from looking at meat products that I might want to buy. One of the employees, a very muscle developed worker was aggressive to the point of blocking my sight from the products. These same employees with the other employees adjacent/supportive were waiting for the decision to attack me or walk away. These events occurred after some couple was complaining that they lost a cart of food. It seems that there is a drug problem with some of the employees (human growth hormone). There seems to be a class discrimination practice that is occurring with the employees.

Have combined 12 years experience working for Wal-Mart. Seven of those years in the Bakery Dept. I was being scheduled myself for long periods of time. I was hired under one job code with a specific title. I was written-up and told that I was responsible for 3 jobs or job codes in the Bakery.

I was written-up a third time for not being able to complete 3 jobs. I was not able to complete all work being demanded of me. Three other employees could not be scheduled certain days on the weekend. Their availability was closed. Also, this store has required certain female associates to work 2 to 3 hours past their scheduled time and not pay overtime.

Also, given another female employee responsibility of 3 departments as a Manager and not given her a raise. Because I have worked for Wal-Mart awhile and make more money than a new hire. I am female, and fully-vested in the Profit Sharing program, I was terminated. I was terminated for being a good employee. No one in the department can accomplish what they were requiring of me. This is a super center in a small town

I went in for an oil change and to have 4 tires mounted and balanced I had purchased elsewhere. I was the only car in the bay when I pulled in at around 9:30 am. I sat in the waiting room for well over 4 hours when Josh came told me the vehicle was ready. I went to the counter and paid even though I could see the truck was still on the lift rack. Another 45 minutes later they finally let it down, then drove it around in their parking lot a couple of times. Then they pulled it back into the lift rack again. Josh then told me that they had broken a tire pressure sensor and they were replacing it. So after I was finally given my 2008 Silverado I started to drive away when I noticed the tire pressure monitor light was flashing.

I pulled back up and went back in to find Josh. He said that I should drive it for a while and it should re-set itself. If not then bring it back in. I told him I was leaving for a trip and would not be able to bring it in for at least a week. So I drove away, only to find out that once I got above 15 miles per hour the truck vibrated and wobbled badly. I had no choice but to drive it as I was already late for my trip and the store was closing anyway. I returned to the store about a week later, and they replaced the sensor and rebalanced the tires, while I waited another 3 to 4 hours in the waiting room. Still same result when I tried to drive away with the sensor still flashing and the truck tires out of balance. They tried to balance them again and said to go to another store that had the correct sensor in stock.

So after leaving them, to go to the other store, my truck vibrating and wobbling even more now, I made it to another store across town. The part was not the right part, but they volunteered to re-balance the tires again to keep me from having to return once again to the first store. The mechanic brought in almost two handfuls of lead weights that he pulled off as extra from one front tire. He stated that all the tires had been horribly over counter balanced. They stayed past closing time to get the tires balanced but finally told me that there was damage to the idler arm or something else causing the truck to vibrate. It never had any of this prior to my first visit. Once I left there, it was still not fixed and the tire monitor sensor light is still flashing.

First Wal-Mart tire manager named Josh said to take it to a dealer and have it fixed and they would reimburse me. I set up an appointment and went to have it fixed at the local Chevrolet dealership. Upon returning to Wal-Mart to get reimbursed, Josh was nowhere to be found. Some other gentleman tried to help and after about an hour or run around, he produced 3 different sets of three page forms I needed to sign in order to get my money. I started reading these forms and it basically said it would release Wal-Mart from any further responsibility or damages. I refused to sign these on the grounds that I still do not know what damage had been done to my vehicle while driving it back several times and to work.

After he contacted several other people we finally had to walk to the front of the store and I waited another 20 minutes for him to get my refund. I have since had to take my 2008 Silverado back to the Chevrolet dealership twice more to have the other tire pressure monitor sensors replaced, and were told by the dealership that Wal-Mart had replaced them with faulty ones. I have also bought a brand new set of tires and had them properly mounted and balanced at another tire store. I have now made it one full day without any flashing lights or vibration or wobbling on the truck. I'll have to wait till tomorrow to see what happens and how it drives on the interstate.

A prescription was dropped off at the Saraland Walmart (for my mother) to be filled on Saturday, Sept18, 2010. I was told the Rx would be ready for pick-up on Sunday, 9/19, after 2pm. I went in on Tuesday, 9/21, to pick up the Rx between 10 am and 10:30 am. The Rx had not been filled. I was told the pharmacist would fill it while I waited. He was making it "top priority". It was one of mother's blood pressure medications. I stood to the side and waited while other customers were helped.

After 25 minutes, I asked about how much longer it might be because I could see the pharmacist continue to work and fill Rx and put them in a bag and throw them in a bin. I was told he was getting it. After 20 more minutes, I asked again how much longer because I had left my mother in the car. It was very hot in Mobile, AL in September. The counter person did not know how much longer it would be, but I had to leave the Rx and go to check on my mother in the hot car. This was not very good customer servicehaving to still wait for a Rx that had been dropped off 3 days ago and still not have it prepared while I waited for 40 minutes.

I had to leave the medication. Now I have to make a second trip to the same store today for something that should have been made available for me while I waited. I know there are thousands of Rx that have to be filled at Wal-Mart's pharmacy, but I think a waiting customer deserves a little more respect. The routine filling of Rx and bagging should have taken second priority to a customer waiting for a medication that was not ready when promised. My mother did not deserve this treatmentan elderly person sitting in the car in the heat for 40 minutes. There was no line when I got there, so I was readily helped at the counter. This caused me frustration, having to think about my mother in the hot car so long and I still didn't get the Rx at that time.

The store number is **** and the employee is Ms. Terese. Around 9.00 pm on Saturday evening, September 18, my husband and I were waiting on the cash register line number 13. The lady named Ms. Terese was serving a lady and all of a sudden, the lady requested whether another man can pay after her and before us! This man was waiting on the other line. They are paying bills separately and Ms. Terese was saying that they are a husband and a wife and she allowed that man to pay his bill while we were waiting on the line for a long time. She did not even ask our permission whether she could serve her friend's husband before us!

She was so rude, impolite, don't even say sorry and at the end, she was trying to call security when we wanted to talk to the duty manager. We are a very regular customer in this store, if you check your record, we visit your store almost everyday because it's near our house. We felt very offended and insulted. Ms. Terese humiliates us and breaks our heart. We are not so sure if the lady like her can be a customer service agent in a world-famous store like WalMart. We really want someone should look in to this matter. Thank you.

It's not just one time but every day, I go to WalMart and I will be looking for something yet I cannot find anything! They have moved it or discontinued it or they are out of it and won't give a rain check on hardly anything. When I go to the food department, they are out of everything! Their stock is not what it used to be at all, not to mention the quality. I bought a whole bag of potatoes and half of them were rotten. The rest of them looked good on the out side but when I cut them up, I had to cut out rotten spots and only ended up with maybe half of each potato! That's with all their produce. Every time they change the look of the product, it seems that you get less quality or fewer products.

I have also talked to some friends that I know who said when they got to a point when they were ready to retire, WalMart fired them or came up with some reason to get rid of them. When I'm ready to check out, the lines are so long and several registers are closed. I see employees just walking around the store. When you ask one of them where something is, they don't know! I know WalMart wants to get people to walk around the store so they buy more but well, I think I have said enough. I am going to buy as little from WalMart as possible except dog food. Oh and that reminds me. I went to buy dog food and the price said eight-something. It rang up as nine-something and the lady would not give me that price because she said that was the price! Yours truly, sick and tired of false advertisement and lazy people, that's their job!

I purchased a package of boneless chicken breasts at $1.78 per pound for a total cost of $9.97 for 5.6 pounds. When I got home, I started packaging the chicken breasts into separate freezer bags. After picking up the empty packaging they came in, it felt unusually heavy. I weighed it at 1 pound. I then weighed the chicken which weighed 4.6 pounds. So, in fact, I really had paid $2.16 per pound. Is this false advertising, or what? The packaging had padded material similar to a baby's diaper but there is no way these chicken breasts lost this much liquid to weigh a pound.

This afternoon, I needed to purchase tobacco. I was in the checkout line behind 4 carts. I had a full cart. I always do the checkout at the tobacco checkout because that is the only place in the store to purchase the tobacco product I need. This man approached us saying he was opening checkout 16. Two carts were left in the line. I told him that I needed to make a tobacco purchase. He nodded. When my turn came, I proceeded to unload my cart. The female behind me started to loudly count her items as she talked to her child. "Yes we have less than 10 items. Then she tells me that I can't count. I turned to look at her. Then she says, "As much gray hair as she has, she should have learned to count". I am 69 years old. I have taught school. I have a Master's plus 30. I have been a Reading Supervisor for 33 years. The female then tell me and everyone around she has an amendment right to say whatever she wants to say. I now fear her. I turned to the checkout clerk and asked her to call a Manager.

The same man that opened checkout 16 came over. Two or three clerks were hearing all the commotion. I said to him that I had told him I needed to be in that line. He didn't at that time tell me I had too many items to checkout there. He told me the next time not to checkout that many items in the tobacco line. I looked at him and ask, "Do you want me to leave?" He looked at me a say "No, WalMart wants your money." Well, Wal-Mart in Amite got my $301.06 for the 53 items sold. However, by this time I was so upset that I forgot to ask for the tobacco product. My checkout clerk tried to calm me. She was great saying I had done nothing wrong. The female doing the loud demeaning talk should have been escorted out of the store, not me being reprimanded for being in the only place in the store to make my purchases. Personally, I would not want this man working for me. I know the bottom is making money as he said. What about how I feel? I was shouted at, insulted and reprimanded for having too many items. I will defiantly rethink the Amite Wal-Mart Super Center.

Well, I went to get my a/c filter and I couldn't find it. I asked for help. I was told that they aren't getting any more of them in. Then I went in last night to get some rat traps. All I could find is mouse traps, glue boards, and poisons. They tell me they don't make rat traps just mouse traps. It makes me mad cause Wal-Mart is in town, they don't think people in the country need things like that. And there are employees that you can ask a question about something. They will sit there and tell you anything just so you will buy it.

Then when you do, you bring it home open it, and it not work. So, I take it back and they tell me they can't exchange it for a different one. It would have to be the same as the one I was returning. The need to say, "I don't know, let me find someone that might be able to help you."

I was given a Wal-Mart money card with $75.00 on it as a gift from a friend. I called the number on the card in order to activate it. The phone was answered by a machine that asked some personal questions. First, I had to give my name, address, date of birth and then I was asked my social security number. I wouldn't give my social number and I was finally put in touch with a real person. I complained that all I wanted was to use the $75.00 that I was given as a gift and didn't want Wal-Mart to send me a permanent debit card.

Apparently, when a person buys a gift card, Wal-Mart wants you to have to end up getting a permanent card to use as a debit card. The person that I was complaining to hung up on me when I said that they didn't have any right to insist on someone's social number and would refuse to activate the card if the social number was not given. After I was hung up on, I went online to try to activate the card and again was told to put in my social number. The option was given to put in your driver's license number instead, but when I did that, the computer wouldn't take it and would not process my request to activate the card without my SSN.

I feel that no one has the right to force someone to give their SSN and refuse to activate a card that someone has paid out cash for a gift for someone else. Wal-Mart is certainly holding people hostage in order to get personal information that they should not have access to.

This is our 2nd coffee pot. Every time you fill it up and pour it, it leaks. Coffee and water go everywhere. It is a big pain. It is not worth the money.

We purchase 3-4 containers of Great Value French Vanilla creamer each time we shop at Wal-Mart. The formula has changed or something is different, because the creamer is curdling while it's cooling. When the coffee becomes cold, it is attaching itself to the sides of the cup. Would you be willing to refund for three containers (about $5) and verify what we suspect that the formula has been changed. If you plan to go back to the old formula, we will continue to buy the creamer. It grosses us out and it's not drinkable. When you try to reheat, it remains on the sides of the cup and can't be stirred in.

I just want to let Wal-Mart know that I am very unhappy with their brand of pizza Great Value - focaccia 3 meat pizza. It was terrible. 5 pieces of pepperoni, imitation bacon and no other meat. No sauce, little cheese and lots of crust.

I always Frechetti and through I would try your brand. Never again. I was very disappointed. I'll stick with Frechetti from now on.

I bought a pair of shoes from Wal-Mart (May 2010). After a few weeks, I was sitting and I felt that my shoe felt loose. I looked down and the strands where the shoe laces come through were all snapped off. I went back to Wal-Mart to return the shoes. I did not have my receipt because I figured I didn't need it after 3 weeks. The clerk (reluctantly) gave me an exchange. I have had the new pair of shoes for about 1 1/2 months and they have deteriorated so badly in so little time. I kept my receipt this time, but I will be buying a better quality pair of shoes somewhere else the next time. I am so sick of buying stuff that says "made in China" and it only lasts for a short period of time.

I like to buy food that is grown in the U.S. I loved buying the Wild Alaskan Salmon for years. I go to the store recently to buy it again. And guess what? You no longer carry American, Alaskan salmon. It says Wild on it, but guess where it is from? China! I'm not ever buying it. We have a state that can provide us with this very healthy food. Why do we get it from China where the food regulations are lax. The only fish I could buy were Mississippi's own farm raised catfish and gulf shrimp. I want Wild Alaskan salmon. I will pay the higher price if that is the problem and so will a lot of other people. Quit trying to make a huge profit and provide quality food! I do not want an attorney. I want home-grown meat, fish and fresh vegetables to buy for my family.

Can anyone explain to me why none of the WalMarts in Tyler or any other stores hardly have any Princess and the Frog comforter sets or bedding or anything? I was told it was because the movie is old or not popular any more but all WalMarts have Cinderella, The Little Mermaid, Sleeping Beauty, Beauty and the Beast and those movies are old. I think its racist and I don't think it is fair. We are not living in the 1930's and 1960's anymore! I have to shop online and I don't trust anything over the internet. Why can't I just go to a local store and buy it?

I purchased some of your Sam's Choice cookies this morning on the way to work, but these cookies were so broken up and it seems as if I had a whole box of crumbs. I was at work and could not return them back to the store. This product is good and I love them but it was very disappointing. Please when they are loading the cookies don't drop the boxes, I know that accidents happen but a whole box of crumbs was not tasty.

I just find it extremely frustrating that it is constantly advertised that with all of the registers, there is no need to wait or at least it will be a fast wait. I find this to be a total joke, because of all of the registers, only 5 of them are open at any one time. Today, I went on a Sunday, and there were only 4 open which took me 15-20 minutes of standing there with my groceries. I understand the fact that not all 30 of them need to be open on just a regular Sunday. But I believe 10 would suffice and take care of the problem and fulfill your advertising requirements.

Nothing happened. The store just has nothing to offer. There used to be a store in Lewiston, Idaho that had 20 times more product and it was 20 times smaller. You have raised all the prices at least $0.75 to $1 and it is just a giant store filled with nothing! I am completely disappointed and do not understand why they removed the old store. It was much better and I know that the area could support it. It is simply a joke store! I hate it!

I purchased a 16 inch supreme pizza brought it home and added 2 cans of mushrooms and a can of chopped black olives. baked it and cut the pizza into pieces. when we tried to get the pizza off the cardboard circle it was not coming up right. i looked and there was a dirty napkin attached to the crust. we took the pizza back to walmart which is 35 miles round trip back. when we took it in the one woman spoke up and said all we can do is replace the pizza or give you your money back for the pizza. only we told her about the extra topping and that we had to drive that far. all she said we didn't tell you to put the extra toppings on the pizza so we wont do anything about that. when she left, Julee called the assistant manager up and i explained the whole thing to him and all he said was i will check into it. we do all of shopping at walmart and sams club but if this is how we are going to be treated for something at was clearly the fault of the store then we will start doing all of our shopping at hyvee or fareway

I'm short and needed assistance getting milk that was stored way back in the fridge. I found a worker and asked for help. Instead of asking what I can help you with, she immediately responded that it was not her department.

Then when it came to an item at the cash register that was in my basket, i insisted it was chinese back choy at 88 cents, but the same person that refused to help me back in the milk department, told me it was green cabbage and charged me 95 cents. i checked the item later and it was definitely chinese cabagge. Person did not apologize for error.

We found a rodent dropping in our bag of Great Value sugar. We have been getting rocks and dirt in them lately, but have forgotten to tell the company. Now we get a rotent dropping. We have photoed the dropping and saved it.

This super wal-mart has the worst management. If you are thinking about working there think agian! They will make it clear that you are a expendable commodity. You will give you a 20 cent raise each year regardless of how hard you work,Your dept manager will not be in your dept long enough to give a fair evaluation! Lets not forget how they will make it a point to treat you as a lowly associate that doesnt have any rights to speak up for fear of losing ones job. Yes this is the only job i have right now i have been applying for different employment but im fearing the worst!

First trip... returned bad chicken legs n thighs 10 lbs bag. I bought it at a discounted price of 4.03. the lady said can't take it back cause of no receipt. i said i didn't know. she said she would do it just this time. so i went back got another bag of chicken. "no reduced prices there" and she said that i couldn't return the chicken cause i bought it at a reduced price. so i left. got home. called and talked to the meat manager. he wasnt there but talked to another guy there. he said they would returned it and give me another one. so i drove back to the store. "another 9 miles" one way. i get there give her my name. and she said go get another bag. so i did. and she told me that she wouldn't return it cause i didn't have another bag at the same price. and i am broke so i didn't have the money to go the difference. I really counted on this meat to feed my family. now that they have the spoiled meat and i have nothing. not even the money i spent on it or a replacement im to do without. so my kids and family will go hungry. that bag of chicken would have fed us at least 3 meals. i don't know what im to do now. we are going through a very hard time and walmart made it worse for us. now we have to worry how we are going to feed our family. i didn't think they was able to sell spoiled meat. but they did and i happened to be the idiot that bought it.

On June 17 2010 I did my grocery shopping at this store. I got into line at 8:47 pm and waited until 9:35 pm to be checked out due to lack of employees on registers. There were 2 registers open for 20 items or less and 2 registers open for full service, there were lines of about 7 to 10 people in each line. I understand the economy, however I spent 267.00 in one trip. When I finally got home all my frozen food was thawed out and milk, creamer, eggs ect were all warm. I love your store you by far have the best prices, but at the risk of my family getting ill from bad food, I will be doing my food shopping at publix, and will pay a higher dollar amount to ensure my family's health. Customer service should be any stores first priority. Find you cuts elsewhere in the store and keep your registers ringing after all that's is what pays your employees in the first place, and more people would come back is they did not have to wait so long to pay.

I am disabled. I have been purchasing Timber Ridge Farms pre-cooked egg pattys at this store for several years. A short time ago the store quit handling this product. I contacted Timber Ridge and was told that they had no control over which stores handled their products and they suggested I drive the 12 miles to one Lakeland, Fl Wal-Mart, 14 miles to another Lakeland, Fl Wal-Mart or 11 miles to the Winter-Haven, FL Wal-Mart, rather than the less than one mile to the store nearest me. Two days ago I returned to one of the Lakeland stores and again, this store has discontinued the product. I spoke to a department manager and he suggested that it was because both this store and the Auburndale store had recently undergone complete renovation and had discontinued a number of items.

I do not believe I am the only customer who purchased the aforementioned product and I would greatly appreciate you returning it to the shelves of the Auburndale store. I hate to shop elsewhere, as over a period of one year, including gasoline and medications, I average approximately $75 per week at this store. While I realize $75 to Wal-Mart is insignificant, it is quite a lot to me, being on a fixed income.

Iwent to walmart to buy a 2 sheet cakes and 4-48oz tubs of great vaule all natural chocolate chip cookie dough ice cream for my sons birthday. and look what happened it was no good! They were all three freezer burnt!

The last 3 times I have shopped in the Cairo store..The wheels on the shopping cart have a flat spot or so much out of line they either pull to the left or right, it is harder to steer than an 18 wheel truck without power steering. When I complain I was told that they have order new wheels and it seems like no one is listing. One lady had 3 items in her cart and took them out, pushed the cart aside and went to the check out. Please send new carts or least some wheels. Thank you.

The fish at walmart are labeled Wild Caught but they come from China and do not have the healthy certifications about the processing or that they are farm raised. sometimes the taste is terrible. I just realized they could be full of mercury. I dumped the salmon I had from them and stopped buying it. No wonder it was so cheap. They are more about money than health

I purchased a large bag of dog food and when I got it home, I opened it. My wife fed it to the four dogs we have and they only ate part, and two of them ended up with the runs and that was when I noticed it had a rancid smell and I dug through it and found many clumps of food stuck together. I stopped feeding it to them.

I also bought another bag and never even opened it. This weekend I am going to return it to the store and I will also not ever buy any more of this product. It is less in price but I can now understand why. The two bags I purchased are Kibbles, Chunks & Chews (has clumps in it) and Healthy Weight Management.

Well we do a lot of shopping at different Wal-Mart and the old store was bad because of the workers were around but the new store is even worse. They have nothing in stock and there is nothing in the store that is in the ads. We went to get a computer. After 3 weeks, nothing went. To get an air card, the boy had no clue on what to do. He went to get 2 tires a month now and they said they are bring them from the old store and they have yet to do so and the old store is 1 mile away.

They have too many execs and they do not fix a problem. They just blow you off if you do not get someone in that store. It will not stay there for long. Kmart is getting better and Target has the same things and we would pay more for better service. You should not have to go to a store for a month to get one item just like the tom-tom. You have not had one in the Weirton store that place is a joke a big joke but I do have to say the new cashiers are better.

I purchased a box of great value mixed berry fruit & grain bars. I opened the box and one of them was not sealed, the end of it was open. It does not expire until 12-31-10, but it is dried out. I just would like you to be aware of this.

On 7/8/09, I went for an eye exam and new contacts (I had lost one of my contacts). I was told I needed a new exam. (Fine) I have been getting my contacts at WalMart for probably the last 15 years; I wear gas permeable lenses and have been wearing contacts since I was 19, I am now 63 and never had a problem until now. Dr. ** could not get the prescription right nor the fit. I must have gone back at least 10 times and I live approximately 36 miles round trip from the store. This continued until November 2009. On 11/11/09, she charged me an additional $15.00 for a follow-up (I had already paid $239.98 for the exam and contacts that I couldn't wear). She suggested that maybe I should try a trial pair of soft contacts which I agreed to. However, she could not get the prescription on these right either, after several more trips into the store, she finally got a prescription that worked and I was happy for a short period of time.

On 11/28/09 I purchased 6 pairs of the soft lenses (another $99.98), but after the trial pair was done and I tried the ones I purchased, I got a severe eye infection. I had to miss a day of work and go to my family doctor and he prescribed an antibiotic and eye drops, more money. I called the vision center and they set up an appointment and she turned it into my medical insurance because I said I was not paying any more. I said I thought maybe it was the contact lenses (a bad batch), but she insisted it was the solution, so she switched solutions, which I had to purchase and throw away the original one I had purchased. Then she prescribed a different eye drop from the pharmacy which I again had to pay for. The infection cleared up, but I cannot wear the contacts. Every time I try, I get an eye infection so I have been wearing glasses, which are not the greatest because they are old. I am sure if I called the vision center, they would make an appointment for me, but I just can't afford any more mistakes. I have been very patient.

During this time of trial and error, I asked to see another doctor, but the other doctor said she couldn't help me because she was not familiar with my case. I have an appointment with another eye doctor next week (which I will have to pay more for; I do not have vision insurance). This is not a Walmart doctor. I tried on Easter Sunday to wear a pair of the contacts that I had purchased (a new pair) and I wore them for 6 hours, and I now have an eye infection. I would like a full refund. I have already filed a complaint with the FTC Bureau of Consumer Protection. I am worried that I have or, should I say, she has done irreparable damage to my eyes. I guess I will find out next week.

WalMart seems to systematically be shrinking the size of items they sell and keeping or raising the price of these items. Margarine for example is now 15 or 14.5 oz instead of 16 oz, which is common. Breakfast food is 17 oz (in a bigger box) than the 18 oz size which sells at a cheaper price. I found 11 oz of coffee in a slightly larger can next to a 13.5 oz and both were the same price. Customers need an internet site where we can see a list of those items that WalMart is short changing its customers.

I have also compared this practice with HEB (a regional chain in Texas) and now do about half my shopping there. Unfortunately, they are $.50 a gallon higher in mild, for example. I have returned a dozen items partly to protest the sneaky way in which WalMart increases its profit. The Customer Service folk just shrug their shoulders. I wish we, the buying public, had a public bulletin board to check for this kind of shady practice. It is too bad WalMart doesn't realize the fragility of their reputation.

I bough a box of butter and 24 boxes of your popcorn, and it would only pop about a quarter of the bag. While we have purchased this many times before and never had any trouble, I just thought I would let you know. Expiry date is July 14, 2010; and number on the box is 4166705110--there is a little 0 before this number and a little 3 after. Thank you for your attention in this matter.

It wasn't a person but it was a purchase. I buy flowers at Wal-Mart every other week at $10. They have always been wonderful and last a long time. The last two purchases did not last 2 days. They were a complete disaster. It was very disappointing since I purposely do not purchase from Price Chopper (which is in the same complex). Again today I had to throw away the flowers. I am not sure why this has happened but I'm afraid to purchase them again.

Several items that was on shelf that was priced wrong. They did not want to honor the prices. They stated they were in wrong spot on shelf. I can see if only a few was placed there but shelf was stocked. When we went to check out, the cashier was very nice. She called for the manager. Two different people came to help, one lady said she could not do.

A young man, head manager of the cashiers, after waiting for 15 minutes adjusted the prices. Now, we are talking 45 minutes later, the manager, Tijuan N, never did come to the front or call the cashier. My point is that manager should always be available for the customer. Also, I was always told if a sign is up or price is where the product is that should be the price. We are not talking hundreds of dollars to be adjusted, maybe at the most it was $8. Not only did we waste our time, it may be the last time ever shopping at Walmart Store or even a Sam's Store. Thank you.

I frequently travel to Oklahoma City and visit this Wal-Mart since my son lives nearby. Every time I shop at this Wal-Mart, products I found there the last time and liked have been discontinued or are out of stock and no one knows why they were discontinued or when they will be back in stock. And they seem to resent being asked to go in the back and find out if what I am looking for is there and just hasn't been replenished on the shelves. They also are severely deficient in product familiarity and customer relations. I would appreciate anyone contacting me with any workable ideas to get Wal-Mart management, local or national, to notice and rectify these problems like they used to do when Sam Walton was alive and didn't mind kicking some butts to get stores back up to par.

It started on Friday, 3/6/2010. I bought a platter of food from Wal-Mart deli. About 8 hours later, I got sick. By the next morning, I started vomiting, and I have diarrhea at the same time. I called my doctor who told me to try over-the-counter meds and that if that doesn't work, I report to the ER, which I did. The ER gave me fluids through my veins and Zofran for nausea.

I was told to call claims management by manager Warren. Warren gave me a phone number for claims management. I was told by some lady who called me from the Wal-Mart claims department that it was all my fault I got sick and that they are not liable for any loss while I was sick. Then she hung up the phone. I lost so much in three days, because I thought Wal-Mart deli food was safe to eat.

I just wanted to ask what happened to your Parent's Choice all purpose baby wipes? I have 2 children and have been buying this product for years. All of a sudden, I ran out of my stock and just purchased some and was quite shocked. Not only is the quality of the wipe gone, but also the size of the wipe. I have noticed in many other products that I always purchased at Walmart are all being cut back on.

You are producing much cheaper products which is putting you now in the class of "The Dollar store". I have been forced to phase most of my Walmart shopping out. It's too bad you have allowed a great store to become this. At one time, Walmart was the only place I shopped for everything.

A few months ago, the first issue involved Walmart's brand canned chicken. Three cans contained interior corrosion and black slime, which was unfortunately not noticed until after consumption. Last week, we found fried, nasty black clumps in great value tortilla chips, which was refunded $1.51 for chips with no 'we apologize' whatsoever. This week, same style/brand tortilla chips, found what looks to be fried cat feces!

My 11-year old daughter, 13-year old son and I spent entire night and part of next morning sick in the bathroom due to the canned chicken. Fortunately, no one got sick, from the chips, yet. Now, due to Walmart's brand food paranoia, we have removed all Walmart brand foods from our house. At least half of my family's food now has to be replaced. This has caused psychological and monetary distress. The entire family is scared to eat anything. What is eaten is thoroughly inspected and the fears of not knowing has even caused my children to skip lunches at school.

Their product, Great value - Fresh scent - Automatic Dishwashing Detergent Gel, which they say "works great on tough stains" does not even remove tea stains from cups. It's pretty useless if there's the least amount of stain. A total waste of money. Bar code is: 6 05388 56440 5

I purchased on 12/26/2009 3 Gift Gas Cards and 1 Gift Card from Walmart Store No. 0955 at the City of Apopka, FL 32703, believing that Apopka Store was selling gas fuel, at the end of the day to deliver the Gift Gas Fuel Card to my relatives. They requested me where they could purchase the fuel at Apopka Walmart. I called on 12/27/2009 and spoke with a Floor Supervisor, Mr. **. He explained to me the Apopka Walmart do not sell gas fuel. I told him, "Why is the store selling this gift fuel cards?" His statement was they have stores far away from the City of Apopka that do have gas fuel for sale.

My only reason to buy the gift fuel card was so that my relatives can get the fuel at the Apopka Walmart, not to drive 40 miles to get fuel. Mr. ** apologized about that. But when he told me to bring the gift gas fuel card, back to get a gift card regular, Mr. ** and the Assistant Store Manager, Mrs. **, made me wait 1 hour or more to make the correction of the gift card exchange. And I did request a compensation for the time that I wait to get the correction done. (There was no line, I was the only.) And I believe they should take care of the waiting time and compensate me with a reward.

Advertized Emerson 32 inch TV sale $248.00 starting at 5 AM on Nov. 27th lasting until 11 AM or until sold out. I am unable to get to store so this was my chance to get a nice gift for my wife for Christmas. I checked online at 2 AM. Reg. price $348.00 at 3 AM still $348.00 4:05 AM sold out and sale had not even started. There goes my TV. How can you sell out an hour before the sale starts. So much for good business.

myself and my friends are very dissapointed in Walmart,we were told by some employes that they were told that they could no longer say Merry Christ or play Christmas music any more in this store,it,s pretty sad in America when these things happen in a so called family store, we will not shop at your store any longer we use to love to shop and listen to Christmas music in these stores i,m so sick of this polital correctness whats happening to America? It,s very sad.We have hundreds of people in our church alone who live in this town who are sick of this we will not be shopping at this store any longer untill you change your policies. The word has been passed around about this so it,s up to you.Merry Christmas

This store has been recently converted to a Super Center but it lacks in so many ways of filling it's true potential. 1. The store is not complete

2. It is next to impossible to find anything 3. There are so many items and/or departments that have been deleted that it's just a bigger Walmart. We have shopped ther for years but we are willing to drive out of our way to go to a different retailer instead of putting up with such a disorganized mess of a "Super Center".

in the last 18 months i have bought 4 the same phone with caller id and answer machine. all 4 answering machine part of them quit working within a few months. you really should do something. a phone should last for years not a few months. i've had it with your phones! i expect to hear from you!

We have always bought your Great Value-Walmart branded tissues for the quality and price; however, this may be the last time. The last 7 or so boxes must have been packaged wrong, because it is impossible to get any tissues out of the box without tearing a piece off and wasting many tissues until you finally come to an area in the box where the tissues are packaged correctly. We are pulling the correct tissue to first start the box, that is not the issue. Thanks for your time.

On Friday 12/11, I stopped by this supercenter on the way home from work and purchased 26 grocery items totalling over $75.00. Upon returning home, I realized two items missing, both meat, both rang up together and obviously bagged together. Not alot of money but the lambs breast was for dinner that evening ( a special meal).

I immediately called the store, the representative in customer service said to just bring in the reciept and the meat would be replaced. My fiance picked up a different lamb on her way home because I wasnt able to return to the store Friday night. I was preparing dinner and in for the evening. When I did return to the store with the reciept to get the missing two items, the lady at the desk made an issue of nothing being logged in about my report of missing items the previous night.

That was not my fault, whoever I spoke to simply said return with the reciept for replacement of the items which I did. I was made to wait for almost 20 minutes, only to be told that the tape was reviewed and the bag was not left behind. First of all, I am not a liar, or a thief, nor did I appreciate to be made to feel as if I was pulling a fast one. I was completely embarassed and insulted and dumbfounded by the response of staff concerning this matter. I have to wonder if there is that much dishonesty with your customers that everyone is suspect when there is a missing item claim. I am over 50 years old and shop at walmart several times per week every week and almost never have a return or complaint. This particular week I have reciepts for over $200 I spent on groceries alone. I have two missing items for the first time in all of my years shopping at walmart and I'm made out to be a liar/scammer/thief and denied a simple resolution after doing exactly what I was told to do when I called in and reported the items missing??

I am so disgusted and upset that I will go to my grave making sure I never step foot in a walmart or sams club for the remainder of my life. I have never been made to feel like this by any establishment I've ever done business with and I feel this was handeled wrongly and unprofessionally by your staff beyond explaination. It cant be that hard to discern the people who are scamming or trying to get over and those who have a legitimate problem taht quite frankly was created by a checkout person who was inexperienced and unable to do the job at checkout. This person was having major difficulties with every customer before me, she was obviously new and inexperienced. It resulted in my not recieving all of the items I purchased that evening, so the staff problems created this entire ordeal and I am the victim, plain & simple.

It interfered with our sabbath dinner, and my being inconvienced in having to return to the store to get the two items I was shorted. Then to be denied and told I recieved the items I know for sure I didn't recieve

Late June 2005, some members of my family, my domestic employee and myseld were severily poisoned following consumption of contaminated meat purchased at the local Walmart Retailer (Superama). After a night visit to the hospital and the relevant examinations ans tests conducted by the hospital and the health authorities in Mexico City, it was determined that the intoxication was due to clenbuterol found in the meat purchased at Walmart local store. Exams and analysis were conducted not only to the remainings of the meat but also randomly to met packages still laying on the store's shelves. Also the presence of the nocive agent, clenbuterol was found in the individuals poisoned some days after the poisoning.

Despite advising Walmart Mexico on time, after having no response from the offender, I decided to file a complaint before the local civil courts due to physical and moral damage.
The process started on 2007 under the public file 93/07 before the local civil court.

The first and second hall found Walmart Mexico guilty; however, Superama took another legal recourse (amparo) out of which, for some unexplained reasons, the judge of the second hall revoked the previous sentence in which Walmart Mexico was found guilty.

The files relative to the current process are public.

I think that this is a case that should be addressed in an international or U.S. court in order to avoid possible illegal practices and to come to a settlement that frontally and clearly addresses the relevance of the issue as putting human life at risk.

Store stocks multiple suppliers of yogurt in dozens of varieties. They stocked on brand (Breyers) "Fruit in the Bottom," or unemulsified (non-blended), style of yogurt until they decided to cancel that. Question, when you sell hundred of styles of brown shoes, why can't you at least have on pair of black shoes on display? Seriously, unblended yogurt tastes better to me. It has less "crud" in it, so why not? Damages: I have to shop at Whole Foods to get a more natural, better tasting, product

I, too, was fool enough to shop at Walmart on black friday. I went for the $248 tv and the $199 laptop. I arrived at 4:15 to find the entire parking lot full and people shopping in every available space in the store. There was already a line for the tv that was too long for the amount of tv's that they had. The laptop line was the same. People had apparently been shopping all night long and all the electronics that were advertised were long gone. I was disgusted and left with nothing.

My husband and I arrived at the store at 4:30am to get some of the Black Friday Deals. What we found was a store over flowing with customers waiting in line to purchase their Black Friday sell items. Everything that was to go on sale at 5am was already gone from the shelves. I believe this was very unfair to all the shoppers.

Not only was everything gone before the time the
sale was supposed to start, I was watching other customers with 2 and 3 baskets each filled to the top with 10 of the same item. There should have been a limit on how many each customer can purchase. I am very disappointed I would have liked to at least get 1 gift but it was impossible. I believe something needs to be done. Maybe Black Friday should just be done with

altogether.

walmart, selma ran an ad that they would close from midnight till 5 am. on black friday, nov. 26 we got to the store at 4.30. we are thinking it opened up at 5am. i wanted that computer so bad. after we got inside we found out that the store gave ticketts at 3 am for the computer. there were no more tickets to give out. so i had no chance to buy this computer.

i had no idea that they stayed open all night. so the people who got there midnight and later got to get the microwe wave oven and the computer. the rest of the people who showed up later got no chance. the sale was supose to start at 5am. i do not think this is fair to the rest of the shoppers. like i said if you did not get a ticket at 3 am. i truly thought the store opened at 5am. i cashed all my change in and got my money ready to buy the computer. i was very disappointed and heart broken.

I too attended the early morning electronics sale at my local Wal-Mart. After reading a story on CNBC about Wal-Marts plans to control the crowds, and their bragging of those same plans, I just had to write.

Wal-Mart says that the lines for these types of sales are to be supervised by Wal-Mart associates, but when I arrived at my local store and got into what I could only assume was the electronics line(since no associate was supervising it), I was told, by the other customers, that yes, this was the laptop line but that I had to find the associate and tell him I wanted one and get on the list. I found the guy and was told, "Yes, we have enough." As I returned to the line with the associate, and saw more people in the line, we were told again, "Yes, we have enough." In fact, that phrase was heard at least half a dozen times. They said that they had 36 laptops, and I ended up number 33.

So naturally, as they kept repeating that magic number of 36, and the phrase, "Yes, we have enough" (which was sometimes said to customers, and other times to fellow associates) the excitement built as my end of the line crept nearer and nearer to the registers. I only got "near" a register, never to one because before I ever got to the front of the line the announcement was made, "No more laptops".

I left the store, empty handed and in shock. I did not cause a scene but left quietly, extremely disappointed. By the time I walked to my car I was incensed.

I work in retail so I fully understand the fact that each store only gets so many of each item for these types of special sales. I understand and accept that. But hearing that phrase, repeated like a mantra, Yes, we have enough, not once, not twice but half a dozen times, only to discover that they did not was more than merely disappointing, it was infuriating.

So I did what any rational person would. Instead of causing a scene at the store I went home and e-mailed Wal-Mart using their customer service form to file a complaint. I made it perfectly clear that I was unhappy with the service at their store, and that reason was not that they ran out of laptops but rather the insistence that Yes, we have enough when they clearly did not. If the associates had said We dont have enough, We might not have enough or even You can take your chances I would have understood and left empty handed and disappointed but not angry. It was this insistence that Yes, we have enough that fueled my rage. I could not be any clearer in telling them that issue was not that they ran out before we could all be served, but rather this constant reassurance that they did indeed have enough was the problem.

Apparently they do not mind losing the 5 to 6,000 dollars I spend a year in groceries and household goods at their store. Wal-Marts response was a message left on my voicemail, no name, no return number, but a woman's voice saying that they did their best and that she really wanted to talk to you about it. If she really did want to talk to me a name or call-back number would have been nice. She totally missed the point of my complaint. It was not that they ran out but that their associates continued to tell everyone that they did not have enough. But it is fine now, I am sure that their competitors with appreciate the added business since I will not spend another penny at Wal-Mart.

That could have been avoided if their associates had simply said the truth. We dont have enough for everyone, instead of this insistence that Yes, we have enough.

This is about a Walmart supercenter primarily serving a city of Midland (Michigan) and vicinity where, luckily for us, economical situation is a little bit more prosperous than in the State of Michigan as a whole. I have a feeling that the "little inconvinience" (as it was characterized by a manager of grocery department) I am now observing weekly can somehow be related to the the situation where there are still some folks with money to spend around here.

Shortly, the "little inconvinience" is that Grocery department does not seem to know what items are happen to be on sale at every particular moment. Whatever is on sale, it will be rang up at its full price. Usually this item located al least in two places at the same time, but only one price tag reflects "sale price". The "key code" remains the same. So, for example, tomatoes on the vine were recently put attractively in a bin near the door and there they had the price tag of $1.25/lbs (usual price was $1.98/lbs). In another bin at the same time the very same tomatoes were offered for $1.88/lbs. All of them will cost either $1.88 or even $1.98 at checkout.

The same happened with almost all types of seasonal produce over the last 3 or 4 months, and recently with frozen goods as well. For customers like me who used to buy a lot of produce, the "savings" thus lost can easily come to $10 and more per week. I have no choice but to look over a cashier as a hawk to be sure that prices come up right, and when I detect wrong one, it usually takes up to 15 min. to get a manager, let them go and see the different tags and re-do the receit. They usually (but not always) are sorry and do not argue but it still rather irritating. I tried to talk with grocery department workers and manager about this issue and they usually willing to help on time-to time basis, but the problem persists. I wa told that the "computer system is the problem" but it is truly difficult to believe. Furthermore, I'd lived in several areas and shopped in different Walmarts and that's the only one where I constantly encounter this kind of problem.

First of all, I would like to start by saying that my wife and I spend alot of our hard earned money at Walmart, due to the good prices and convenience of the store. We are there if not every other day than at least twice a week. In the past, I have purchased boots for work. I picked out the Herman Survivors. The first pair I purchased split across the entire sole, through to my socks within 3 months, rendering them useless to me. They are comfortable and the uppers held up good. So, i thought maybe i will give them another try, perhaps i walked on something that caused the split. I purchased my second pair and once again, within 4 months the same exact thing happened. The boots were still in great shape, but they were useless to me for my job. So, like an idiot, i bought a third pair thinking it could never happen three times. Lo and behold $200 or so later im left with nothing to show for my money. If i would have known this was going to happen, i would have purchased a $180 pair of Redwings that are garaunteed for life and they would have replaced the split soles for free.

I made several attempts to get the manager and department employees from Walmart to remove the boots from the shelf and speak to their supplier about the defect. Well, the boots are still there and i discovered that the Herman boots used to be an American made product that sold out to Walmart and are now constructed in China. I would like to continue doing my shopping at Walmart because I have 4 children and times are very hard for us. I'm struggling just to keep a roof over their heads and feed them. It's a total shame that a person like myself who gets up every morning to go to work has to worry about if the boots i chose to purchase for my line of work, would keep my feet safe and dry and get me through my work days without falling apart. (at least while they are still new) If Walmart were any kind of an American icon like they say they are they would start by removing faulty products from their shelves or at least listen to the consumer when we bring it to their attention about the faulty products. Because in reality we the consumers are the lifeline of Walmarts existance and we are also the quality control department.

I don't have any receipts for my boots, but i just wanted to make my point, I want to see this resolved and the boots removed from the shelves, because in the meantime there will be alot of consumers fooled by the beauty of the product and spend money they can't afford to throw away on this boot. Shame on Walmart for taking advantage of underpriveliged people who put their trust in them only to find out that Walmart doesnt care what they sell, just so they sell it. If nothing is done about this, my friends and family will reconsider our shopping destinations. And it will prove to me and my family that Walmart is purposely trying to steal from people who are not well off to begin with and have no compassion for the trouble they are putting people through. And finally, I have no receipts, But I could show you years of cancelled checks and debit card receipts from years of purchases made at Walmarts around the greater Cleveland area.

I would like to have my money returned to me for at least one of the three pairs of boots i purchased. If not, I would like to receive another pair of boots of my choice to compensate for my loss. I'm still working in sewage with a newer pair of these boots with a crack in the sole soaking and destroying socks that were also purchased from Walmart. If there is no response to this, my final step will be the Better Business Bureau and the media. Thank you for your time.

I think it should be mandatory that our so called Wal-Mart SUPERCENTERS should have sanitizing wipes available at all times to clean off the germs that linger on the handles of OUR shopping carts. WAKE UP WAL-MART! GET WITH THE GAME! Less SICK or DEAD people means more shopping people. More shopping people, means more $ in your greedy wallets. DON'T BE SO CHEAP!

After using your percolator for the last 5 years,(one per year) we have experienced a common problem with each one. The pot goes thru it's perking cycle but it doesn't process the water through the basket, which results in very weak coffee or no coffee at all. We have to manually pour the water through the basket a couple of times every time we attempt to make coffee. We would like to compliment the design of the pot being that it is made with stainless steel rather than plastic. We would like to continue using your product providing the problem is resolved.

Bought a loaf of this bread, & not a third of the way into it, I noticed something wedged into the bottom crust on one slice. Upon examining it further, it appeared to be something green... maybe a grain, I had hoped. But, no... IT WAS A BUG!!!! Thankfully, I noticed it before eating it! How disgusting!

I purchased 2 boxes of kingsley donuts on 7/18/09 the product was dated 6/28/09 this should have been moved from the shelves by walmart I had to take walmart to small claims court and they did not show up now they maybe trying to appeal

I purchsed 2 of the Victor electronic mouse traps at Wal-Mart. They did not work. I had one plugged in above right above my toaster. There was a mouse in my toaster and droppings all over the counter.

1. Contacted 1-800- on Sunday 20 Sept. 2009 Operators name is May. Explained line on left side of screen appears like a burn in mark. Asked for date of purchase [February 2008] which I only knew was last year with stimulus money. Did not buy extended warranty. I asked if there were any consumer law suits since it is a prevalent problem with this model LC320EM82S, 32 Digital LCD HDL TV. She said that she would file a complaint for me with the company. She also verified my name, address and phone number. I advised her that this was a prevalent which she did acknowledge. She was very polite and understanding.

I have written to [them] several times before about this store. {They] have a super store and nothing in it. I do believe when we had the origional store we had more to choose from. I have asked for several items that I purchase in other stores whem I'm in their area and then come here and ask for these items and get NO WHERE!

All they ever say is it is not on computer. Items include Plastic sheets for bedding, slim fast bars, 8 rolls of Sparkle towels (Super rolls that equal 12 for price of 8) and other items too. The only item that I can't get at any other Walmart is Diet RC.

Please check into this store. If I had a TARGET here I would surely drop This store for good. It doesn't do any good to have a store close to you (25 miles) when they do not have products you use and want. I must drive to Walmart stores farther away to get what I want and then I'm not saving any money at all. [They] want to take over everything and give us nothing in return. I know I will again never hear a word for [them]...As I have never received a response from [them].

I bought a horizon organic milk at Walmart & it had chunks of white things in it it looked like cottage cheese I used it in my coffe not seeing it at first it was a mug w/a lid then the next day used it & saw chunks.I have the carton & was going to return it.I felt sick after drinking some ,I am very disapointed & may have to call the Walmart head quarters to file a complaint.

Turned coffee pot on, clock was working, on light was on, but the water never heated up to make the coffee. The model number is DLX 1050B

Over the past few weeks, I have been irritated upon seeing Walmart's Great Value brand hogging shelf space, but this week I was angered when my favorite brands of several products were no longer available. It's fine to offer their own brand for those who are willing to sacrifice quality for a lower price, but don't force those who prefer quality over price to either lower our standards or shop elsewhere. A prime example is the chopped black olives that are available only in the Great Value brand--the poor olives are pulverized, not chopped!

I also use alot of clear walmart spray paint They discontinued it.
I was told that the $3 can of Krylon paint would go 3x as far by a salesperson. NOT! It is not as good Taking it back
Looking at Home Depot, K Mart and Lowes

for

I shopped in Kapuskasing last weekend and it was ridiculos the amount of people in the store and only 3 cashiers open. I am not sure if anyone has commented, but I truly believe that a walmart SUPERSTORE would benefit the entire town. The population there is about 9,000 and has only ONE grocery store, the shelves are always empty. Many people are shopping at walmart for their groceries and it would be very very beneficial for your company! May I suggest that you do a survey from your customers asking them. A superstore would benefit the entire area, many small towns shop in Kapuskasing. Perhaps someone should take a look at the amount of groceries Walmart in Kapuskasing sells.

I always try to shop later in the eveings with my wife. There is never enough checkout counters open as always like Walmart you have people that are to old to check out people and should be home knitting. I think Walmart should hire younger people that need a job and do not have social security. Alot of us younger people go to Roxboro Walmart at night to avoid the crowd and we work in the daytime.

Please keep more than 3 aisles open so it will be faster to get out. Please Hire younger people that can read and run a cash resgister.

Nothing with any body. I shop at your stores all the time I would like to know why you took the family size blue bunny ice cream off the shelves and that other kind you repalced it with is so nasty I asked the works why they took it off the shelves they don't know why and thats not all you know yall have been replacing alot of yalls products well I'm not happy with another thing is the wedding cooks you also took those off for some reason well I'm not happy about this stuff being replaced and other people I know feel the same way. I'm fixing to reserch where I can find my ice cream.

They used to stock Reynolds Vacuum sel bags, but now they do not. They don't stock Downy Dryer Sheets anymore either. These are the only ones that I can use because of an allergy. Bought a Swirrer wet jet and they don't stock the pads for them either. They get you to buy them and stock them for a short time then discontinue them. Then they have the nerve to say that is how it goes.

I read that walmart has decided not to advertize on FOX or the Glen Beck Show.

I have there for decided to stop shopping at Walmart. Will ask everyone That I know to shop elsewhere as well.

My complaint is you are replacing all name brand products with your GREAT VALUE brand!! I have tried some (not all) of these are have only found a couple to my liking. I prefer to be able to CHOOSE whether I want an "off brand" or one that I like much better. Please take into consideration your customers and the fact that they would like a "choice" in their purchases. If this continues and I can't purchase the brands I want then I will be forced to go elsewhere to do my weekly shopping.

Thank you for taking the time to read my 'complaint'.

I have been in food management for years. I know how to manage the people who work for me. The manager of this store does a very bad job. On a regular basis the store is out of products. I realize he does not do the ordering but he is responsible for the employees who do.

I have enjoyed shopping at Wal-Mart for many years. When I heard on the news that your "UPPER MANAGEMENT" was supporting the Government Health Care, I'll NOT be darkening the walls of your stores ANYMORE! I would wather pay more at Walgreen's, than support that idea that isn't working well in countries that have similar health programs.

I am very disappointed that you no longer carry Whole Wheat Flour. A healthy food product that is most popular with making home made breads and biscuits. It seems with the extremely large section of the food market devoted to Mexican Foods, that this product could certainly be continued. I enjoy shopping at this store, but because I like one stop shopping, I will now shop elsewhere. Thanks,

bought a 52" that is a piece of crap!
cannot get a full screen, at this rate
should have bought a 40". always cuts off the top and bottom, if i change pics

I lose have the screen

I have been employed with wal-mart for almost six months until the other day I went into work as usual and was there for three hours with no fifteen minute break.I just had a baby so i'm still trying to cope with dizziness and fatigue.I was on the verge of blacking out so i ran to grab a drink because i had a long line of customers so i didn't have time to go wait in line to pay just yet.

Ms.E the CSM for that day approached me and asked if i had a receipt for my drink and i informed her of my present state and she walked away.She then returned and informed me that i was needed in the manager's office.When i got there the manager told me i was being terminated because i commited theft.I had not left the store with the drink therefore i don't understand how it's theft.The drink is a buck fifty.I could have easily paid for it but instead I was terminated for false theft and I really don't understand why.Now I have to look hard and pray that I can get a job to take care of my child.I am a single parent and I need to have some type of income but unfortunately I can't because of wal-mart's mis-interpretation

I want to know why you took oyt the layaway and sewing fabric it was bad enough when you took out the fish but the fabric and layaway that is just wrong. My whole family used the layaway. now we have to travel 45 miles to Kmart to shop because we don't want to shop where there is no layaway Plus I Have nowhere to get fabric anymore

I went to Walmart on 441 & Belveader last week and bought Smith-field ribs, got home, opened the package and the ribs were rotten. Returned them and was given a refund. Yesterday 8/1/09, went back to the same Walmart and bought the same brand of ribs, got home, opened the package and they were rotten again, returned them and again, was given a refund. I spoke to a few friends who in-lightened me on the fact they NEVER buy Walmart meats, because this had happened to them before. Has anyone ever done anything about this?

When I returned to my car someone had siphoned gas from my gas tank and left it open, I called the store to report it to security, was left on hold for spprox, 1/2 hr, then was told I needed to file a police report, I explained to the person I wasn,t so much concerned about the theft, than If had not gone to the other side of my car to put packages in I could have been a moving bomb. I am telling you this store needs a complete overhaul when it comes to management, it is a sorry situation, I could write a book people hanging out not doing their job, I do not usually complain but this was a very serious dereliction of respondsibility, I coulod not make them understand that it wasn't the gas but the danger of this situation.

I want to know why this store in Oswego,Il. is the worst store to stock their shelves, they "never" have Walmart brand diet Tonic water on their shelves, I always have to find a clerk to get it for me, it is the "worst managed" store in our area, Jack A was an aweful manager and now it is worst than ever. People in Oswego go to Montgomery to shop, much cleaner, more friendly, and they stock their shelves!! What is going on? I do most of my shopping at Walmart, but if things don't change, I will go else where. Hopeing this problem can be resolved soon.

In the Walmart flyer dated Sunday, July 26 through Saturday, August 1 there was a Compaq Presario CQ60-419WM Laptop Computer advertised for $298. The ad clearly stated that the item was available at 8:00 a.m. on July 26, 2009, that quantities were limited and that there would be a minimum quantity of 10 per store. No rain checks were available. I arrived at the store at 7:45 a.m. today, July 26 and headed directly to the electronics department. A line had already formed and there were five people ahead of me making the sixth person for the 10 available.

There was no one in the department when I arrived and when someone finally showed up they were unable to help us and got a manager. Upon his arrival we explained what we were there for and he went into the back warehouse area to get the item. Upon his return, he explained that they only had five of the item and that three had been brought to the front checkout area for purchase. He returned with the two that were still stocked and they went to the first two in line. As the others in line thought, wouldn't a limited quantity electronics item be available in the electronics department? This is not the first time this has happened at this store, co-workers of mine have had similar experiences where an item is advertised for a specific time or quantity and they have not fulfulled their advertisement.

I had made numerous attempts today to email Walmart Customer Service concerning this matter and their site keeps kicking me out! I only want what I am entitled to, which is this computer at the price offered as I was at the store and met the advertised criteria. I would be more than happy to pay the $298 and have the item shipped to me but do not feel that I should have to pay any shipping or handling charges. Please help me concerning this matter.

I found a hair in my Great Value Bran Flakes this morning. I thought you might like to know.

Walmart has been open LESS THAN 2 YEARS here.I shopped there a week ago and there were maggots in different stages of developement under the sausage meat. they were cold so did not move but was very gross.And noone wants to hear a complaint!2 guys came toempty my cart,1 2 hold the others pants up they kept slipping down That may be a {street} style but it sure is ugly at work. KEEP THE MEAT IN A CLEAN AREA.

I own a small business and use a lot of your clear spray paint. You have discontinued it. WHY. Product # 20014A000
1 00 78742 03230 3

The other brand is to $$$$$ and not as good as the Walmart brand

We purchased a patio swing model RUS453W (Home Trends North Hills Outdoor Swing)only last summer.This swing couldnt have been used a dozen times but the seat sling fabric tore along the entire seam that connects the back support from the seat cushion support.Dry rot is not an issue as I was told it was.When not in use it was covered.I disassemble and store indoors in the winter as I did with our swing that this one replaced which cost $25 and lasted about six years.We are very disappointed and will probably never buy another product by this manufacturer.

This morning I was in super walmart grocery dept. shopping at 5:00 AM and employee was working in the bread aisle. Ms. P took off her shoe and scatched the bottom of her foot on the edge of the bread shelf. I reported this to the manager at this time. He walked up to the end of the aisle and stood there. NOT SAYING A WORD TO HER. He then walked away. As he got close to me I said something to him about not talking to her at that point. Because she could have done this again if she hadn't already done it before I seen her. I think this was very unsanitary. How would she fine if she had seen someone do this. I told the manager that I was reporting it to the health dept.

went to buy some paint. No one was in that department. Had a representative call for a page for someone to come to paint to assist. Same representative had to make a second call before page was given by someone who could barely speak English or be understood over the intercom.

Same rep then went up front and asked for someone to come to the paint department. In the meantime another gentleman came looking for paint also. This man went to get us some assistance 2 different times. We both still waited and after a total of 25 minutes we left. I had to buy some vitamins so at the front register I asked for the manager and she was right there in less than a minute. Her response was that "we can go back there and I will get someone to assist you".

After 25 minutes and 5 total requests for assistance I personally thought she had some nerve to ask me to go back to the paint department and she would get someone to assist me. My question/complaint is WHY IN HECK WAS THER NO ONE TO ASSIST 2 DIFFERENT PEOPLE AFTER 5 REQUESTS? WHAT KIND OF MANAGEMENT WAS THIS? ME AND THE OTHER CUSTOMER WANTING PAINT COULD SEE MORE EMPLOYEES WALKING AROUND WITH BADGES ON THAN WE COULD SEE ACTUALLY WAITING ON CUSTOMERS. WHAT IS UP WITH THAT?

I will NOT go back to this Walmart again. the paint I needed was purchased at the local Home Depot 2 blocks away even if it did cost more = I was treated like my money mattered and with some common courtesy!

If you go to Walmart to save money...think twice, or at less take somebody else with you to keep a close eye on what the cashier is typing in the midtime you're putting your things on the counter. Be carefull! the cashier ALWAYS mark same item 2 or 3 times !Apparently they don't know how to count. May be they didn't go to school.

I had 1 begonia, but the ticket showed up 2, just to give an example,ok, it doesn't matter only 95 cts. But today,it was amazing. I had 2 packets of razors, $5.97 ea.. She marked one, and the second one, and she said:" oh it didn't take it" so she kept marking, and I said:" both are the same price!' so she erased one (and I looked at the screem to be sure about it), but then she marked one more time AGAIN, and I didn't see it 'till I was at home.How it suppose I come back and claim for that? And this have happened several times with different cashiers. Are they trained for that?? I mean " get 2 pay 3", "get 1 pay 2". Oh yes ! save money,live better, great deal!. They ALWAYS make mistake when overtyping the numer of one same item, but never for less.

If you are a busy person as I am, don't go shopping to walmart in a rush.
And always TAKE YOUR TIME TO CHECK YOUR TICKET BEFORE LEAVING THE CHECK-OUT REGISTER.

This, never happened to me at Publix.

I never buy any meat from Super Walmart in Peoria, AZ, but this one time I forgot to buy the chicken thighs I needed for my home made soup, so I picked up a package at Super Walmart, even after I was told by a few of my friends that their meat was terrible. I had no choice. When I got it home to transfer the package to a freezer bag, it smelled so bad, it almost made me gag, so I washed it, removed the fat, bagged it and put it in the freezer for the next day. When I went to use it the next day, it still smelled awful, so I then threw it out, wrapping it carefully so the smell would not travel and took it out to the dumpster. I was so angry I told my neighbor about it and she said that happened to her twice. I will never, ever buy meat at Super Walmart again, no matter how desperate I am.

July 1,2009 we were in the store about 6:00p.m. alot of the shelves were bare . We could not find products we usually buy at Walmart,also could not find an employe to ask for help. As we were checking out my husband went to the customer service desk and ask to speak to a supervisior. He asked about a product they didn't know if it was available or not. Did not try to help find it or call someone to help.

We do alot of shopping in this store , but it is not stocking like it use to and the employes could care less especilly the supervisiors. We go to aotwn 65 miles east and one 150 miles east, they are stocked and so heplful. Its a shame this store is going down hill!

The receipt offers $1,000 possible winner after a survey.

Open the website and it says YOU ARE A WINNER--PROCEED TO GET YOUR $1,000 WAL-MART Shopping card.They gather private information then start offers after offer with your private information already inserted to the products you don't take and keep skipping ahead until the end--BUY THESE FIRST and then you MIGHT be eligible for the $1,000 SHopping Card.

Well I canceled everything but too late after they inserted my personal information into about 15 product databases. This is a bold faced SCAM.---I booted up my email and there they were--15 offers to go to college to flying to the moon. This is outrageous,an invasion of privacy, a manipulation on the Wal Mart name, and I will never buy anything from Wal Mart and will be telling my friends of the SCAM.

Why are there so many self checkouts??? They will all be open and only about 4 cashiers on a Saturday night!!! I know that I could check myself out as well as any of your cashiers(and better than most!! I was a cashier myself for several years)but I was taught a customer should be shown appreciation when they shopped with you. Whatever happened to the personal touch? Not to mention how human beings could use the job!!

I bought a plunger. The only plunger that was even in stock at the store. The plunger was $2.97. I love shopping at Wal-Mart and have always thought that it was fair prices for the product. But this is by far the worst $3 i have spent. EVER. The plunger that I bought is so flimsy that it turns inside out the instant you put it in the toilet. I have bought a better plunger from the dollar store before. I think that Wal-Mart should invest in a better plunger. Well at least the Springdale Wal-Mart and the Fayetteville Wal-Mart. In Arkansas. In Washington Wal-Marts they have better plungers. I know it seems like something stupid to complain about but I thought I always got my moneys worth from wal-Mart until now. And it really sucks when you have to go to buy a plunger at 1 a.m. because your toilet wont drain. Next time I'll buy one for double the price at Wal-Greens. Thank you for your time.

nd then they act like it is a lot of trouble for them to use the bags.When they are stocking shelves they are invariably in the middle of the aisle and they act like it is irritating them when you excuse yourself to get past.I have shopped in this store since it was built but I don't know for how much longer.Thanks for listening!

Last week I bought bananas, peaches, and avocados which were all inedible. The peaches stayed rock hard until they shriveled up. The avocados had brown streaks while they were not too ripe, and the bananas were dried up with no flavor. I called the produce manager who said there were no other complaints, which I can't imagine, and she did say she was sorry for the inconvenience.

I asked my son (24 years olds, who is in the Army and has served overseas) to go to walmart to purchase some groceries and wine for me, which he has done countless times before! At the checkout he put the wine on the counter first, whereupon he said the clerk (who he said had been extremely rude to him already!) told him he had to have all three persons in his party give their ID cards! My son said the clerk was never pleasant at any time, only obstinate! My son responded that he had been in the very same walmart many, many times and that he was not going to have everyone with him have to show their IDs! My son said the clerk then responded "Welcome to walmart!!!" very sarcastically!!! So, my son then told the clerk to take the wine and put it back on the shelves.

Wal Mart demonstrated exactly how much respect you all have for the intelligence of your customers when you changed the name of your drinking water to "Sodium Free Drinking Water" as an excuse to raise the price!! Where do I go to buy "sodium enriched drinking water" anyhow?

I would have preferred you just raise the price rather than assume I would be inclined to buy your bottled well water because it is "SODIUM FREE"!

A relative took my daughter's credit card and signed receipts without having to be questioned or id'd and those transactions totaled well over $500.00.

All in all, my relative( male) charged over $6,000 in some large but mostly small transactions over a 6 week period of time. I will later fill out a form for Bank of America who took 6 weeks to inform me that there was "irregular" activity on my card. As a result, I, the mother, is responsible for all the charges!

I bought a piar of Starter brand mens sneakers size 11 about a week ago and the sneakers gave me burn blisters on my feet. The size is fine. The blisters are on the bottom of my feet.

This Walmart store is awful full of nothing but rude and lazy help. If you cannot find something tought luck Polite they do not know what the word means. The self check change machine was not working right I signaled for the girl and as she walked by she threw har had up and said just a minute. and kept on going I waited another 10 min. wanting to get my change.

when she did come I tryed to tell her but rudness took over you got your change I showed her I had not she shook the macine got the money counted it out turned and worked away no Thank you have a nice day nothing. It is come to the point that not only I but many are tired of this WE do not go to a store to be treated with rudness I do beleve that our money is what makes the wages If Sam Walden was alive today I know these stores would be run differently Just to let you know this store needs a house cleaning

i had just got done making dinne4r for family and friends i made a roast chicken in my 13x9 glass baking dish i had just pulled it out of the oven and set it on the stove top i no sooner turned my back and felt hot pieces of glass and chicken hgit my arm the glass pan shattered all over the kitchen and ruined all the other food on as well im only 26 years old but my family has used your dishes as long as i can remember thank gods i wasnt hurt badley just a few burns but all i can think about is what if my children had been in the kitchen to i hope that ur company realizes what i nightmare this has been for me

I went into Wal Mart where I have shopped for years and the customer service people do not care to help anyone. You can't get money pulled off your ebt or bank card without waiting for a long time and then the people behind you are upset, they will not allow you to get change in the check out lanes, the service from the staff in especially the electronic dept., do not have a clue about the products they carry.

My daughter bought some nail polish and after allowing it to dry for 2 hours, took a shower and the polish peeled off. She is 15 and autistic and this really upset her. I am cripple and unable to drive any longer so when we get a ride to Wal Mart, it is always a big deal. The employees do not care if you bring something back and have the attitude of whatever.

I do not know if it is because Sam Walton and his son has died and the one's in charge don't care anymore or if their employees have the problem with the don't care attitude but, when you ask about their new policies, they pass the buck about home office and tell you contact them and when you do, they act like it water rolling off a ducks back. I know that we are just 2 of the customers of Wal Mart but if I get the run around again on the 3 items that we will be taking back, it will be 2 customers that they will no longer have.

I purchased a quilt from the new Better Homes and Garden line in early March. I have had it on my bed for about a month and it is coming apart in numerous places, literally ripping at the seems of each quilted piece. I am totally disappointed in the quality of the product and will not be purchasing another product from the Better Homes and Garden line.

I paid approx. $40 for this quilt and have got less than a months worth of use out of it. Because the quilt is coming apart in numerous places, I will have to purchase a new one and it will not be one from Wal-Mart

First of all I work in one of those one hour photo centers you are complaining about and I have to agree to some point. But I have a few complaints myself. The big sign above the counter says one hour, not when ever you wish. If you do your photos online to pick up in the stores, then make sure you crop the photos so that the heads arent cut off. Also make sure to send them to the right store #, once you hit enter, they are as good as done.

When you take a photo with your camera and you drop it off, believe me we dont just stand back there cutting heads off, it is ran through on auto, so what you took is exactally what you get, and I dissagree with the ones that think they shouldnt have to pay for photos they take. Once you look through the view finder, aim and shoot...if you shoot something you didnt want, then you shouldnt have taken the shot.

And as far as the Kodak picture Makers? It is a self service, that means you do it yourself. If you cant read or hear is one thing, but if you are to impatient and just dont want to do it thats your fault. For those who do need the help, I will stop what im doing to help you, but you are just trying to get us to do them for you, we are running a 1 hour service and when we stand out there doing your photos, we are not getting our work done within the hour which means we usually take the heat from other customers, and we have to explain why their film wasnt done in one hour.

Believe it or not, you are not the only one there getting photos. If you want to know the real secret on the KPM's...LISTEN TO THE VOICE on the machines they tell you exactally what we will tell you. Ok, then finally, Im so tired of people comming in to copy their photos and we cant sell them to you because they are copyrighted......Its the law, its my job. Im afraid of jail and i dont make that kind of money to pay a fine. That would be like me asking you if it was ok to take your 15 year old to the bar for drinks.....ITS THE LAW!! you would want to take action, and thats what photographers will do as well.. I think I covered most of my complaints.

I purchased some catfish pre-breaded farm raised grain feed at Walmart. The package states Amercia's Catch brand Says farm raised and grain feed. That's a lie and its a muddy pond! Nasty tasting, Horrible tasting cat fish. You were to go fishing in a stock tank with lots of mud you would catch mudcats that would taste better. We bought them from Walmart, the package says farm raised & grain feed. Must of been raised in a mud pond. Don't every buy these from Walmart. America's Catch made in Itta Bena, MS. Or you will be sorry!.. I have never tasted catfish pre-breaded filets so muddy tasting. We deep fried ours in fresh peanut oil. Don't waste your money on these.

There is no physical impact or health problems i know of. But, I can tell you this 63 Yrs of eating catfish I have never tasted catfish this nasty!

My complaint consists of the receipt that I received. On the receipt, it says We value your opinion and asks me to complete a survey and in return, I could receive one of five $1000 Walmart Shopping Cards. I went online to do the survey, which I had to give my personal information like name, address and so on, and what really bothers me is that this was not a survey about my visit at the store, but a list of business for me to sign up for and pay money to for services.

I wanted to do a survey about the store to put my name on the list to possibly get a money gift card and at no time was there any questions about my visit to the store, only all of these business for me to apply for which if I wanted to do this, I would do this on my own, not through a website on the internet. I never got to the section to receive any notification if I was put on the list for a gift card? What kind of business is this? I feel this is false represenation of what it states on the receipt and a waste of time for customers to go through all of this misinformation. This needs to be stopped and someone needs to be aware of this?

in walmart and the local police approach me and said that someone suspected me to be drunk and called police. I find this to be harrassment. FOr your information, i had been extremely over tired. I find it appauling that a person can't even go into a store without the staff calling the police about something that is none of their business. I have told numerous people about my incident, and i'll tell you that it was very embarrassing for one and that i will never shop your store again.

Walmart is advertising that if you complete there survey you will receive free gift cards. I met all requirements and received nothing. I did this on two separate occasions. In order to receive your free gift card you have to purchase 2 items. I should have received a card for 500.00 dollars and one for 1000.00 This was a scam

I am a 59 year old widow on a very tight income and purchased 4 items that were totaly unnecessary and unfortunately cosy money I could not afford.

I bought Fresh Express vegetable mix. I didn't rinse it because they claimed thoroughly washedbut the leafs weren't rinse properly. there was muddy on some leafs.I got angry because i am four months pregnant and want to eat healthy food. walmart should check products, should't it?

I am not impressed with the new Walmart the choices we have as a consumer now is very limited!! I am not happy with the product selections that are lacking since they have remodeled!! I miss the selection that used to be....now I will have to drive 30 + minutes to have choices again.....

I purchased a motorcycle battery at the end of the riding season which was at the end of October.I took it home and charged the battery as it said to do on the instructions.Of course when i purchased the battery i had no choice but to get the most expensive battery that WAL-MART had.And the battery that i got is one of the most common ones you can buy.Although they seemed to not carry the cheaper brand in that size.So i went ahead and purchased the the BETTER battery.Which was suppose to have the better warranty.

So its been about 5 months since i bought the battery.And the motercycle has been garage kept out of the weather.So i went to start the bike and i sort of expected the battery to be dead.So i charged the battery.And the next day i went to start the bike again and the battery was dead again.Well i boost the battery hopeing that it will charge as i ride and needless to say after i broke down 3 times.Idecided to have the bike Checked out and it was charging fine.So i get the bike back home and take the battery off which is a challenge in its self and get the battery ready to take back to WAL-MART.

When i get to the customer service counter they tell me to take it to the automotive dept.Then when i get to the automotive dept they tell me to take it back to customer service they cant help me.So i finally after about 30 min get help.They told me to go get another battery for the exchange.And i expected the battery to be pro rated for the time i had it which a warranty should stand behind the battery.I bring it to the front and give the lady my Recieptwith the dates and all on it.

The battery cost 65.00 plus a 9.00 core charge.Then she pro rates it and i had to give her another 54.60 and then she charges me another 9.00 core charge on the battery and theve done charged it once already.I ended up pretty much buying the battery again.What kind of warranty was that.SO BUYER BEWARE OF WAL-MART battery's.

i baught a new t.v. and paid for the extened warrenty,and now the t.v. is not working and im getting the run around and cant get it fixed. i have taken it back to the store and noboday seems to care. what is the purpose of an extened warrenty if i cant get it fixed. i feel that this is a rip off to seniors to talk them into something that is not any good, you are not helping me you are taking my money for something that for some reason or another to benifit walmart and not me. i have tryed to go through the steps i was told and now its been over a month and i still cant watch the t.v. i bought from walmart. the t.v. is a HDTV POLAROID and the modle and serial numbers are (poduct#) FLM3738 MODEL# 3700 i would like my t.v. replaced or fix in a timly matter, so far it is not timley there for i would like it replaced. and in the future you should let the folks know that you do not stand behind your products.

We bought 2 packs of 3 lightbulbs the new energy saving ones. It's only been a month since and 2 are already burned out! The package said good for 10 years. So, (because of that) we bought 2 packs. I hope they all dont die at 6 bucks a pack! I really liked those bulbs; but now I feel as though I need an incentive to get these, and false advertising isn't it. Thank you.

Well, we bought them to save money.

We went shopping at 9:00 pm. We finished shopping at 10:35. We waited in line, with at least 10 other people, for at least 25 minutes. The line never moved. There were THREE cashiers. Each line had at least 10 to 15 people. This happens everynight. What I don't undertand is WHY on a Friday? This seems to be an on going habit with Wal Mart. As an ex-employee, I loved to actually work, not gossip and visit with oter employees, I liked to greet customers, and quickly get them on their way. It seems as though the employess could care less about trying to keep the lines moving accordinly. I do find items that I need, but if this continues, we will be glad to shop from now on at the Super Target.

Consequences, all the customers in line should just leave their cart and all merchandise, and walk out.

I purchased basic edition socks from walmart. I wore a pair of sock for the first time and there is a whole in the sock. Wanted to know what I need to do to replace the sock.

I bought a paint ball marker there and the stuff needed to play and i got through 1000 piantbalss and then my gun started leaking air. so i looked at it and the valve stem is malfunctioned. It was the stealth series that had the mask, hopper, and a little kit and a co2 disposable 3.2 oz tank.

co2 leak in the ozone. i couldn't continue my game and or any other that came after. broken gun

The quality of Chinese goods is very poor and getting poorer, clothing etc. One is not saving money shopping at Walmart. My friends are beginning to notice the donward trend also.

I've been coming to the new WalMart ever since it opened, and find the service not near as good as other local grocery stores. Hard to find an employee in their department. But most objectionable, in several months now I've rarely been greeted by any of the greeters at the door, who usually are talking among themselves and seem to make it a policy of not greeting Caucasians. I know that's politically incorrect, but it's fact, and [they] might have some observer check it out several times; maybe even the manager.

Meanwhile, I've taken my business to Food Lion down the road, where I got an enthusiastic friendly Welcome to Food Lion from the manager this afternoon. Yours truly

In checking out several items of intended purchase, I was ask for identification for a alcohol beverage item. I am 72 years of age, gray balding hair, gray beard and use walking assistance. I have not been ask for proof of age in over 52 years. I did not have my driver's license or any other form of personal identification with me to show proof of age, and was refused the sale of the said beverage. I was advised that it is a matter of the store manager's directive is that ALL individuals purchasing alcoholic beverages are required to be carded to demonstrate proof of age. Now, when my total purchase, $78.25, was paid for by personal check. There was no question as to my identity or responsible age to complete the said transaction.

The referred store manager's directive demonstrates, to me, an individual that lacks common sense and is in dire need of management reevaluation as to his quailfications to perform in the capacity of the management level of his and/or their conpensated levels to perform. There is no cause for any Wal Mart attorney to contact me. I stopped at a liqueur store approximately one quarter of a mile from Wal Mart and purchased the same item for $.50 cheaper than it was priced at the said Wal Mart store. My lesson learned, is that just because there is a Wal Mart location in an area, there is no reason that there are not other stores carrying the same items.

While visiting the pompano beach super center to buy fruit, I noticed that several packages of blueberries were molded from top to bottom. I was unable to purchase them because of this reason. After contemplating on which other fruits I could purchase instead of blueberries I noticed that there were no pears stocked, no apples stocked, no grapes stocked, and minimal to no peaches or plums stocked at all. The peaches and pears were swarmed with fruit flies and natts. Upon discovering this issue, I noticed several people very unhappy in the same fruit section I was looking in. I noticed how unsanitary, unorganized, uncared for and none customer friendly this walmart location was. This alone was very disturbing and very unconvient for me.

After swatting several natts I decided to go wash my hands in the women's restroom in the front of the store. This was by far the most disgusting and awful experience I have ever encoutered before. There were numerous sanitary napkins on the floor of the bathroom. Several toilets were clogged and covered with urine. The smell alone was unbearable. I hoped that no one would have to experience the same thing that I did while visiting this Walmart location. I took the initiative to contact the manager and advise him of the unpleasant visit I had today and I was told in few words to none. it is the weekend, and its rough on the weekends. This was the only response I recieved upon this horrible experience.

This experience alone was enough for me to never, never return to the Walmart in Pompano Beach location ever again. It shows by example that this Walmart does not care about its cleanliness, or the way it treats its shoppers. economic damage was a result of my having to go to a whole different location out of the pompano beach location, stand in another long line, waisting more time, and more gas, to purchase what I should have been able to purchase from the Walmart I first went to if the store would have maintained a clean and sanitary store to shop out of.

we bought a printer last feb.a hp officejet j4540 all-in-one there and they do not have ink there. we look in the book and they dont even have it in the book so why do they printers and dont have the ink when we need it, cause i had to go to office depot to buy the ink .i have been back several times just to check and still no ink.i do alot of shopping at their stores so they need to get everything they sell in one store.

On December 28, 2008 I went into three different Walmarts looking for a TV that had advertised in their December 28 2008 thru January 3, 2009 advertisement. (Please see attached ad). At all three locations I was told they never received the product. I asked if I could get a rain check and was told no? at all locations. At the first location the Manager told me they had never received the TVs and did not know what to tell me except to try another store. He also stated that they advertise items that they never even get. We proceeded to the other stores to be told the same thing.

My question to Walmart which still to this day can not be answered is. How can you send out an advertisement to a local newspaper but yet the stores never received that item, and not one employee has an answer as to why? Except that Walmart advertises things and the store does not always get the items. To me this appears that you are being extremely deceptive to the public, and you are using false advertising to entice consumers to patronize you stores. I know that in your advertised merchandise policy you state on while Supplies Last Items that Items are items that we carry at a special price for a limited time or that we do not intend to continue to carry on a regular basis.?

Your clause also states Our advertising circular may vary by geographic region, and any particular regional circular will apply only to stores in that region.? So if that is the case please explain as to how a circular can go out in a particular region but the stores did not receive the item. One would conclude that to be false advertising and very deceptive.

I felt misled.

I am not a Walmart hater. I am a regular customer and buy most of my groceries from Walmart. My complaint is the 100% Columbian Coffee that you are selling under your store brand. I know something about coffee and this is NOT 100% Columbian Coffee. The last cans that I have purchased is poor quality coffee. It does not look, smell, and taste like Columbian coffee. It is the same low quality coffee that Folgers has been trying to push off on the public. If you are paying and expecting Columbian coffee you are being cheat3ed and are therefore cheating you customer.

Being cheated by getting coffee that is not what it is represented to be.

I spend between $500 and $1000 a month at Wal-Mart,buying groceries and most other products I need. Recently I have noticed the price of groceries raising to the extent one could almost do as well at Kroger or Albertsons, and have done better at times. Also, I had to take something back after Christmas, several small items and with in the week of purchase without my sales ticket, I only got 25% of what I had paid for them. I understood that is what happens when things go on sale.

Then I bought something for my home that did not work and took it back, at that time, I got the cost of it, but was told as I had brought something back in Dec '08, I only had one more time I could return something without the ticket for a year. Most of the time when I return something I have the ticket, but with the rush of Christmas ended up without these two. I know life is not fair and you have a profit/loss ratio you need to balance, but why take it out on the customer? I am a retired widow, Sr. Citizen living on my SS and a few investments and this has made me think twice about continuing my Wal-Mart shopping habit. I have enjoyed being able to just go to one store, but have to admit I am very disappointed. The small items that had gone on sale after the Holidays were not seasonal and could very well have been featured with Valentines Day coming up.

I am one of the many people that baught a DLP TV from wal-mart with a service contract. It seems that this tv has many problems, but the most common is the lamp goes out often and it not covered under the service contract which costs me $200.00 to replace. I now know that wal-mart knew of this broblem but still sold them any how. how can they get away with this. Something should be done like a law suit against them.

I was in this store 1/14/09 morning for my shopping . The AD on Eggplants was $1.48 EA on the rack where eggplants were placed. So I bought 4 eggplants . In checking ,it came as $1.48 per Ibs. so the checker call the associate and she went to check the price. When she(Marsha) came back ,she said "that's right but I cannot give you like that it was a mistake ,and I corrected that .I replied "as a customer I went with the price that was on the ad and therefore it should be priced according to the ad.

The associate Marsha got so mad and replied "I can give one eggplant on that price and rest you have to buy t $1.48 per Ibs ". I refused and said according to walmart policy they go with the Ad price .She stood right in my face and said "Ya ,Ya WHATEVER ".I urged to see the store manager.By that time I was so embarrassed and insulted in front of all the crowd there,it was not about the eggplant or the price it was her attitude and my humiliation,degrading experience that I wanted to talk to the manager.I felt like a victim as she talk to all other associates that were standing around and everybodys eyes were on me ,like I did something wrong .

In the delay of manager to come ,she refused to talk to me .

Before I left the store i talk to the Manger Chad G. and told him what happen in detail and made a suggestion that I customer service retaining for Marsha. This experience has spoiled my one day off that I had ,just because I came to walmart to shop where associated make their own decision and not follow the policy.I will appreciate it if these kinds of poor attitudes be changed and no other customer should not have to go through what I encounter in Walmart in Forney .

I have tried the last 2 weeks to buy Sam's Diet,no caffeine soda. The store at Ramsey St does not have one bottle. I have tried in 4 different occasions. What happens, you do not want to sell them any more?

I live near this location and 30 min. or more from any other walmarts supercenter.I must eat Gluten free,I have celiac disease.All the other walmart supercenters (at least 9) carry a product called Deboles~ Gluten Free pasta I have asked the groc.manager here if they carried it(as I could not find it)she said no.I asked her if she could get it in.She told me she needed the UPC code to do so. I brought in the boxes from another walmart store with the reciept.

I waited a couple months and nothing.I asked her again and she acted like she did not know if she could get it in...once again she stated she would need the UPC code.I got the feeling I was just being bothersome. I explained this is the way I must eat the rest of my life,not a personal choice.So now I am going to bring in the friggin box with the UPC code for her yet AGAIN! She has turned me away twice now with NO results to speak of. Oh by the way when you go to the Deboles web page and click on Gluten Free(hahaha) it says NOW AVAILABLE at WALMART!

as a result I shop at other walmarts outside my own home town where I own my home.I have to drive 30min. or more.My time and $for gas could be spent in my hometown store,but because this groc. manager cannot be bothered to help me now for 6 months I have shopped elsewhere.

I purchased about 6 pairs of the blue cotton pants for my son for school and all of them are ruined after about 2 wears they have hole's in both sides of the pants where the knee is.

January the 2 I bought several food items from a Wal-Mart in Chattanooga, TN off HWY 153. I purchased chicken tenders from this store, went home and ate an entire tender before I realized the chicken was completely raw. I returned the tenders and did not even receive an apology from the Customer Service Manager. I was offered a food for food swap, which I declined without hesitation. I am completely unsatisfied with the service I received, and informed the Manager that I will be consulting with my Lawyer on the matter. I believe that a resolution could have easily been attained had the Manager even attempted, but no such attempt was made.

I received a Disney Movie on Blue Ray Disc the title is "Horton Hears A Who".This movie does not play on any Blue Ray players I even took it to Walmart to have them try it on their Blue Ray machine and it did not work there either.

On two occasions, recently on 12/27/2008, I have purchased meat which has been preserved with salt. Unfortunately the salt content is so high that the meat is almost inedible. On the first occasion, several weeks ago, I returned rib-eye steaks after they were cooked and tasted, and received my money back. The recent purchase on Dec. 27th, I purchased pork ribs (for grilling) for $27.94.

After cooking on the grill, I tasted the ribs and found them to be so salty that they too were inedible. It is my contention that Wal-Mart allows, maybe even requires, their meat suppliers to over-salt the meats in order to preserve them for extended periods. I feel that the consumers are having to eat meat that is perhaps very old yet preserved with way too much brine solution. The meats should be fresh and they should be edible. I have heard from friends that they have resorted to shopping at other stores because they have experienced the same problem.

I lost $22.94 due to having to trash inedible over-salted meat (for the second time).

My grandson sent me a Walmart gift card through the internet for Christmas. I cannot seem to order through the internet with the card. I have a card number, pin number, but it doesn't work. How does this work?

No damage. I can't seem to order through Internet with gift card.

we have attempted to purchase a deer rifle for our son for christmas several times they were sold out so the day after xmas we went to walmart they had a gun i filled out paper work with ss# and all information needed the clerk then ask for my drivers licence and they stated i cant sell this to you since your dl has a p.o. box # on it, WHY DIDNT he ask for DRIVERS LICENCE FIRST it would have saved both of us TIME and paper work then i was told i could not purchase a deer rifle for 20 years at walmart and that they would keep my paper work on file it was a federal law. WHY WAS I NOT ASK FOR MY DRIVERS LICENCE FIRST BEFORE I FILLED OUT ALL THE PAPER WORK?

It waisted my time to fill out paper work and now my son has no Christmas gift you try to exsplain that to him because your employee doesnt know how to fallow step by step instructions. Run my SS# Im not a criminal just a monther trying to be Santa......

We purchased Guitar Hero World Tour for the Wii as an important gift to our children. It is Christmas morning & my kids opened this gift to find PlaystationII Guitar was in the box instead of the Wii!!! My kids are so upset they can't play this today as they were so excited to get this gift! We are very dissappointed. What can you do to compensate for this upsetting moment on Christmas morning?!

I am sick to death of going to Wal-Mart - which I absolutely HATE doing - and having to spend at least twice as much time shopping because everything has been moved!!!!!!!!!!!!!!!!!! This ****** me off!!!!!!!!!!!!! I am also ****** off about everything Wal-Mart is discontinuing, which happens to be things that me and my family LOVE. For instance, the only hamburger helper that was ANY good was SALISBURY - now our stupid W-mart doesn't even carry it anymore. I use a lot of Campbell's Beefy Mushroom - can't find it anymore - but you can get all the GOLDEN mushroom you want - as if! I had a friend today just tell me she went to Walgreens to get lightbulbs because she wouldn't find it in Wal-Mart!!!

Wasted my precious time!!!!!!!!!!!!

I have only used my iPod headphones for about 1 month and one of them has stopped working and i have not blasted them at all.

I purchased three Visa cards from Wal-Mart for Christmas presents for my grandchildren. When my daughter called to activate the cards, she was told that she could only activate two of them - which she did. Then she was informed that could could NOT activate the third card but money would be refunded via check in 7 days. Now this caused great conflict between the three grandchildren.

I also had to pay $8.49(?) to the total of the amount of money that I was having put on the three cards. This is ridiculous and should not be allowed. I will NEVER puchase another one of these cards again. My grandchildren wanted to shop with the cards the very day they got them and one of them had to be given the money in order to be fair. This needs to be investigated and the charge should be stopped. I should have been told that I couldn't purchase the third card.

I purchased Christmas Cards on 12/9/08 for $7.00 dept 18. I'm guessing the number is 81002628-825 which is found on the back of the card. And the barcode is 73168 28791. Anyways, there are 24 holiday cards but only 18 envelopes.

There are not much damages other than. I obviously wont be able to send the rest out without any envelopes. I guess I will have to buy another box of Christmas cards which most likely cost me another $7.00 thanks to Wal-Mart.

In the past 6 months we have had some rotten luck with outdated stock at the superstore in Kokomo. We bought crackers from 2004 and instantpudding from 2003. Last week we started to buy cottage cheese and I looked at the date and the front ones were a week out of date. I finally got some from way in the back and it was ok. but today we purchased 3 5lb bags of flour. They were not outdated but were full of bugs, and we ruined a dozen eggs making noodles. Thak you, but I like chicken with my noodles.

Why would [they] stop selling Prima Della brown sugar ham. It's bad enough the closest Super Walmart is almost a half an hour away. And when I get there [they] are out of a lot of things, but now I can't even get my brown sugar ham? And no, the other brand is not as good! I've put up with a lot from Walmart but I'm thinking that this is the last straw. I once was a very loyal shopper but I don't feel like [they] are being loyal to me. Walmart has gone down over the years.

Dear Customer Service Representative,

I am a returning customer to Wal-Mart around the world. I love the products and prices that Wal-Mart offers to us the customers. It does assist me in doing more for others. So thank you for those great prices.
I love the idea of your door greeters, and offering a shopping cart (offered at some stores) all greeters have been very courteous and friendly. They make the shopping experience an impressive one.

However, there is one problem that occurs about 2 out 3 times and I am not sure exactly what to do about it. When I arrive to my destination whether home, hotel or motor home invariably I am missing products that I have purchased. The baggage carousel is a great concept however, it is more problems than it is great Two months ago I purchased sewing items that I was using to make items for some under privileged friends, I didnt have the time to sew immediately as I thought I would. Thirty-one (31) days later I was ready to sew and found that many of my sewing items I had purchased were not in the bag that I had put in my sewing room. I went to the Wal-Mart on Watt Ave. in Sacramento, CA where I live and was told that there is a 30 day policy to retrieve the forgotten or not received items, they explained that they only keep their logs for 30 days and since this was the 31st day that I was making my claim I was out of luck.

I was out approximately $35. Of course this was very upsetting to me as I mentioned this happens to me 2 out of 3 times. I had to repurchase the needed items, as I did on that day.

Other times when I noticed missing items I have gone back to the store soon thereafter, within a week or two, so I was not aware of the 30 day limitation to retrieve missing items. I am not in the position nor do I pass by the Wal-Mart often so I have to make a special trip to take care of any business.

What prompts me to write this complaint today, I shopped at your Grove, Oklahoma Wal-Mart earlier today and have just noticed that I was charged for one extra can of fruit then I purchased and found that I am missing a one and only placemat that was on the shelf.
This type of incident has occurred once too many times this is truly upsetting and disturbing to me.
As I mentioned above I am not sure other then not shopping at Wal-Mart any longer what to do about this disturbing occurrence.

Any suggestions from your customer service would be greatly appreciated.

My suggestion would be to train employees to place all bags in the customers cart and not depend on the customer to ensure that all bags are in the cart. The customer is busy with either children, paying and getting things together for the departure so it would be very helpful for the cashier to ensure that all bags have been either placed in the customers cart or that all bags have been retrieved by the customer.

Todays incident means that I either forget about the $1.00 place mat and $1.00 over charge or take the hr. to return to the store and make it right.

On Saturday, November 22,2008 in the morning I went to Wal-mart to buy a Nintendo Wii. I asked if they had any Nintendo Wii in stock, as they were not out on the shelves (I wanted to purchase 2 for Xmas gifts). Marie in electronics went to check and came back and said she could not sell them to me, they were for the blitz the day after Thanksgiving. I went to customer service and complained they would not sell me one, he got the electronics manager on the phone and he said she never should have told me they had them but they were for the day after Thanksgiving ad and he said they were not logged into the computer so he would not sell me one.

I am currently trying to get in touch with the District Manager to file a formal complaint. Also, this was the second Wal-mart I went to, the first one the sales associate hesitated and then said no, they did not have any. I ended up going to Best Buy and spending over $600. They had no problem taking my money. My question: Is it legal for them to withhold merchandise like they did, or was I discriminated against? I drove 45 miles, expecting that if Wal-mart had one I could purchase one.

I was very upset that they would not sell me one when they clearly had them. My question now is how often do they do this and is it legal. I have a 45 minute drive to get there, I do not expect them to withhold merchandise from me. Needless to say I was very upset. I thought I was being the responsible consumer by beating the Christmas rush and buying early.

I have a handicap but appreciated shopping at Walnut because there were several benches where I could sit down when I had to. I do no want to use an electic cart because I want to do what walking I can and use the shopping cart as crutches. I called and made a complaint and the manager of the store called and said there was nothing could be done, they were told to remove the benches. I am sure that I am not the only person who relied on the benches in order to sit and the be able to continue shopping.

Sirs, I just returned home from shopping for a Thanksgiving Turkey & associated items from the Griffin, WALMART. I purchased 5 bags of groceries totaling $54.19. All the item were placed in bags by the Cashier that checked me out. Upon leaving the store I was stopped against my will (I am disabled & have a hard time walking/spending extended time on my feet) & asked for my receipt by two young Black women in WALMART's employee. In that all of my items were in bags I didn't think that it was WALMART's policy to receipt check/inventory departing customers for bagged items? The woman demanding my receipt was forceful & rude. I presented her with my receipt and she checked my items & let me pass.

I got the feeling that she stopped me to show off to the other employee standing with her & that the reason I was stopped is because I am White. The reason I feel this way is that I did not see her stop any Black Patrons Departing the store. I am 57 years old, retired military & a disabled veteran. I take offense to being singled out because of my race & think that WALMART has a problem here that needs to be looked into before it legally blows up in WALMART's face. I thought that it was WALMART's policy to only check patrons departing WALMART with items not in bags. I was extremely offended by this tonight & wish that WALMART would look into this because if it happens to me again I am going to obtain a lawyer pursue legal action.

There were significant racial overtones to what transpired here tonight which in the current political enviorment could cause a great deal of negative publicity. Also, I was extremely offended by these actions.

My son went for his second interview. After reviewing his paper work he was told he would need a picture ID for his Drug screen. He doesn't have one. But he was told by Carla that all he had to do was go to DMV and get a photo ID. Walmarts policy is that once you leave the store with the form, you have 24 hours to get it done. He got the form on Veterans Day at 10:15am. Dmv isnt open on holidays. The next am he was at DMV at 8am and after all was said and done he was told his picture ID would be mailed within 2 weeks.

When I called Carla she offered to call Seacoast Redi Care to be sure they were open on Veterans Day. Again not very helpful as DMV was not. But she made an effort. I was told by Carla that there are no exceptions to the rules and good luck to you. On 11/14 I spoke with store manager Yvette who said basically the same things Carla did except she added that it is not there job to know dmv policies for other states. Maine is a bordering state and I believe they should at least be aware that it is not that easy to just get an ID. She basically made it his responsibility to know that it would have taken 2 weeks and to have not taken the form that day.

He is without a job and has no means to support himself. This is the first real job he has applied for outside of working for landscapers and snowplowing. He was a little hesitant at first but he left the second interview with a head held high that he had gotten himself a job.

On October 25, 2008 I purchased two packages of Utility Cloths from the bed and bath section of Walmart. Each package contains 9 utility cloths for $2.98 each package. When I got home, I tore off the tags to wash the cloths before use and the cloths in the middle of the package were filthy dirty with what looked to be oil or dark furniture polish. I threw the soiled cloths away because the odor was overwhelming. Little did I realize that the rest of the cloths had the same odor and were ruined. I am extremely disappointed that Walmart's quality is being compromised.

The economic result, I am out $5.96 and the physical damage was putting up with that terrible odor.

I bought a box of Good Value Chewy Granola Bars. When I opened the sealed box I found one of the sealed bars had been opened and 1/2 the bar was missing. I would like to find out how and why this has happened. Also, I am very upset by this and wonder if this food has been contaminated. How can I find out what to do?

Have no idea what this can cause.

I bought a box of Good Value Chewy Granola Bars. When I opened the sealed box I found one of the sealed bars had been opened and 1/2 the bar was missing. I would like to find out how and why this has happened. Also, I am very upset by this and wonder if this food has been contaminated.

How can I find out what to do?

fell in walmart in september, no-one will return my calls, do I need to contact a lawyer or what? Need help with medical bills!

Lumbar contusion

The Walmart Store in Irving Texas on the 183 Airport was out of an item such as Bodywash for about 6days and there was not notice to customers for this hardship.This Sauve Shampoo product line of bodywash items was missing and when I contacted the Supervisor on duty she came over after a long wait of 5 minutes to just say this in a childish manner that this product is not in stock and thats why it's not here. Duh. As a child would put it in a simple way. Just stupid.

So I asked what are you going to do and she replied when we get it we will stock it. This is a pathetic example of an average worker in the position of a supervisor for a big chain like Walmart which needs more leadership.

This employee did not hestitate for a second to say what was on her mind because she sure did not have her job in her mind;but instead was argumentive towards a repeated customers of 12years at same location.

I was just about to buy a Walmart bike. Thank goodness I read the complaint about the former customer who purchased a bike from you for which you do not stock tires, and then gave him such a hard time.

No soup for you.

I purchased a schwinn bycycle on 9/14/08.third time i ride it i have a flat tire no problem right?well turns out walmart dosent carry replacement tubes or tires in the 28 inch size on mine.after alot of aggrivation i find no one does.at first walmart told me they do not take back bycycles.they have a return policy posted clearly and yet still argued with me.my blood presure went sky high they gave me my money back and never to buy a bike from them that dont intend to keep.what kind of anwnser is that.what ever happend to the customer is always right.

others should beware of these problems.

Many occurences have happened through out my years of shopping at Walmart, but nothing I haven't been able to deal with, even though it has been frustrating. However two particular happenings come to mind. I am disabled and in a wheelchair. I ALWAYS have trouble finding a parking space, no matter what time of day I go to shop. I asked someone why in the spring they set up their greenhouse on the south end of the parking lot and in doing so eliminate 6-8 handicap spaces while not producing any additional parking spaces elsewhere. I just got an I do not know. This has gone on for many years since.

Also, on my last trip to the bakery I purchased my usual dozen cookies. There was a new Walmart label on it, but when I got home, I opened the package and it hit me that the package had no sticker on it to assure that it had not been tampered with. It was so anyone could open them and do whatever they wanted and nothing would alert the consumer that it had been tampered with. It is just something I think Walmart should correct and I wonder how they can get by doing this with food.

We bought some cinnamon bun muffins at our Wal-mart supercenter. I put one in my lunchbox to take to work and I was on my 9am break and decided to eat one. So I get about half-way done with it and I felt something hard in my mouth as I was swallowing. Well I pretty much had to choke and spit it back up out of my throat. I looked down on the wooden skid I was sitting on there it was, A peice of plastic about the size of a penny.So I called home on my cell phone to warn my fiance not to eat them or let my 4 year old son have any either of course and she told me the night before she had also found A peice of plastic in her muffin. She had thought that maybe the plastic container had broken and it was from that but now both of us have had the same expierence.

I havent touched the other two muffins and I dont plan to. I didnt know what to do so I called Wal-mart and asked for the bakery. I asked the lady if they had made the muffins that I had bought the night before and she informed me that they did not make any muffins there at all. So I told her the story and all she said was to bring the muffins to the store and they would refund my money. At that point I informed her that she should probably tell someone about this and the way she answered me I dont think she is going to.

I dont have any physical damage but I could have and thank god my 4 year old didnt choke on any plastic because I caught it.

Besides the prices went up within a week on several items, the grocery bags are so thin that the cashiers are double bagging which is costing Walmart double. If you bought a bag that is a little more durable, we wouldn't have to double bag. We don't like paying alot for our groceries but we also don't like loosing parts of it on the way home because the bags keep ripping. I use to be proud to shop at Walmart but not anymore. If things don't shape up soon, I will start shopping at Krogers again.

This is for all walmarts in the U.S. or might I say Walmart Corp. offices all over the U.S. We feel it is such a shame all the money we ALL spend at your walmart stores and you had the audasity to stop the lay-a-way programs you had previously provided. DO YOU EVEN REALIZE HOW IMPORTANT WAS TO THE MAJORITY OF YOUR DAILY CUSTOMERS? It tipically meant M O R E children would have Christmas every year. I don't think you would not have known that though. It wasn't costing walmart anything todo this.

I purchaed a box of Walmart Brand Cornbread Stuffing. I made dinner for my family on September 16 by stuffing chicken breasts. It was terrible, my daughter was the first to try it and she said mom this chicken and stuffing taste like poision. The rest of the family continue to try the stuffed chicken breast and no one could eat it. My husband said it tasted like plastic. I spent over $5.00 a pound on the chicken breast (from Publix) and no one would eat them.

I guess I should not buy Walmart brand food products. I was very dissapointed as money is very tight because my husband has not worked in 3 months and I just started working 2 jobs and this was the one night I had off to spend the evening having dinner with my family and it turned out to be horrible. We ended up eating peanut butter and jelly sandwiches with our veges!

I called the walmart on york road, in cockeysville/lutherville maryland on friday, sept the 12th 2008. The phone rang for over twenty time. when the woman answered i ask for her name and she said, what is your name? in a very rude way. when i ask to speak to a manager, she ever became more rude. she hung up and when i called back another woman answered and again i ask for her name and she WOULD NOT GIVE IT TO ME and she said was I'm just an associated on the floor and began nasty adn very aggressive..... she HUNG UP THE PHONE and I called back and ask to speak to a manager I was put on hold and after 10 minutes hung up and called back. the same women answered the phone and she bagan a loud very terrible tone just saying the same thing over and over and not letting me even say ONE SINGLE WORD AND SHE KEPT SAYING OVER AND OVER AGAIN WAS,

YOU ARE VERY RUDE, YOU ARE VERY RUDE, YOU ARE VERY RUDE. Oh my God what a horrible experience. I am so upset and can hardly type. Please some if you can change the personnel at this store you really need to take action. these people are so aggressive that it is scary and i think these employees could be dangerious..... Please someone stop this terrible treatment of people spending their hard earned money at this store.

I purchased 2 cases of Spring Water because of price $3.88)which is average. Sometimes it is $3.50. But in this case when I got home and the case was packed with 20 bottles instead of the standard 24 bottle case. When they have a special pack thgey should mark the sign so you know what you are getting. I would not have bought it had I known it was a 20 bottle case

It's Fri. afternoon, ten of 5 pm. The customer in front of me buys a few items and proceeds to CASH HER PAYROLL CHECK only to discover that the cashier DOES NOT have enough CASH. Imagine the nerve of Walmart to be unprepared to serve as everyone's personal banker! Meanwhile, I have unloaded half a shopping cart full of groceries--as in perishable, refrigerated items--on the conveyor. We all wait, and wait and wait...for 15 MINUTES for a supervisor to bring the cash. Hello! Has Walmart ever considered the disservice it's doing its cash paying customers by serving as the Bank of Walmart? Hello? What good is Walmart doing for customers like this who have no credit, no bank account, etc.?

So now I have to maneuver through the amply widened aisles of the Walmart mega-store...now that it has succeessfully run my local REAL grocery store out of business. Oh yes. Now, grocery shopping has become a retail sport, dodging every shopper plus his/her child, spouse, neighbor, child-down-the-street and anyone else who joined them for a trip to the Walmart grocery. Hello! Is there no justice for a person who simply wants to buy groceries and get the heck out of the store? Groceries. That's all I want. I don't want to converse with my fellow shoppers. I just want to buy my overpriced food and get out of there. I don't want to walk all over a football-field-sized warehouse to get my dog food on one side of the store, and then walk all the way to the other side for my regular groceries. I don't want to chat with other shoppers about school/church/ball scores. Paaallllleeeeeasse.

15 minutes of my time WASTED!

After the cashier rang up my groceries,I handed her my coupons to scan. I had already swiped my debit card to speed up my time at the register. Because the cashier was busy talking about nothing in peticular she hit the total button to finish the sale without taking my coupons. Occasionally, in the past this happens even when I point out the coupons as soon as I get to the cashier. The cashier always apoligizes saying they forgot and then asks me to rerun my card. Because I am a resonable individual and understand people forget or make mistakes I gladly swipe my card again and finish my shopping experience smoothly.

But tonight this cashier would not let me rerun the card. She gave me my receipt and told me if I wanted to get reimbursed for my coupons I had wait in the customer service line. Even though I felt it was unfair that it became my responsibility to fix her mistake I stood in line. I stood there twenty minutes debating whether this was necessary. I decided it was necessary if at least on priciple. I am making efforts to save money even while a company that prides itself in saving me money was very careless about my time and money. I even tried to voice my frustation to the customer service rep. at the customer service desk. My comment landed on deaf ears as he was trying to do several things at one time. He barely acknowledged my comment at all.

I refuse to go to walmart! The store is always a shambles, the counters are ripped apart, and the sales associates either ignore you, or deliberately avoid you. I do not understand how you can be standing less than 2' away from the cashiers and yet they can act as though you are not even there. A simple hello, or have a good day could make the atrosiously long lines more bearable

My 4 year old son was standing by my side looking at some treats on the end of an aisle when an employee can whipping around the corner on one of their pallet jacks, and knock him over. The man KEPT MOVING! He didn't even stop to pick my son up from the floor, another associate saw it and came over, but had the nerve to tell me that my son should watch where he stands, we're working here. Luckily he was fine, but because of that and the fact that you have to kick merchandise out of the way to simply walk down the aisles I will never go there again. I'm going to Kmart where they actually care about the customers.

$80.00 was debited from my account that I did not personally ask for nor receive. It happened while I was paying for a $42.45 grocery bill at the checkout. A total of $122.45 was debited. It appears that the checker pocketed the money.

I have been instructed to return to the store with the receipt for consideration of my situation. This is a major hassle as I must arrange transportation.

I used to love going to Walmart but anymore it's a hassle. I love to sew, they got rid of all the material in all the stores close to where I live so now I have to go someplace else and pay twice as much for material. I sure do wish I knew the reason why they just have a little hobby section now and not the material. They can't say nobody was buying it. The women who worked in that department were ALWAYS busy

purchased two pieces of ethernet parts. one was shrink wrapped one was not. shrink wrapped unit worked in a computer, non shrink wrapped unit burned out my motherboard. computer is useless. manufacturer of the board will not compensate me for the computer replacement. I provide documents for the satisfaction of the ethernet board [linksys and cisco] they say I'm lying. I say they're full of bs.

I cannot used my computer because of someone's mistake.

I took My twin daughters (ages 5 years) in to get a hair cut at the salon and myself an eyebrow wax. Both ladies that cut my daughters hair were very unfriendly and slighlty rude. When we were ready to check out there were a lot of people waiting and 3 people standing at the registers talking. The lady that cut one of my daughters hair checked us out and was very disrespectful while doing so.

It cost over 30.00 for what we had done and as I entered the tip on on my credit card slip I received this as a comment from this person Do you really want us to split $5.00 between the 3 of us? I felt very degraded and felt it necessary to give her 10.00 more as there were many people waiting. She was blunt, rude and was rolling her eyes. I currently work as a customer service Rep and would never think of have that type of attitude towards one of my customer wether I wanted to be there or not. Needless to say that one daughter came out with crooked bangs. We will honestly never use that Salon again. I thank you for taking this complaint in to consideration.

Purchase meat chicken and ground meat from these stores and they were spoiled.

I used to buy Arizona Green Tea with Ginseng in the 1 Gallon size. after awhile they were not stocking it. they stocked the Qt size which cost more. The employees that I talked to which was many kept saying that they keep running out. Afet several months I noticed that they was displaying Lipton Green Tea in the shelf area and also a big endcap display. Being a formal Safeway employee I said that the Lipton Tea company salesman is buying out the buyer of this store so his merchandise can sell better.

Its odd that the other stores stock the Arizona Green Tea. I think the management need to be looked into about the purchasing of merchandise. I have other items that they quit stocking , but will not get into them now. I hope I don't have to start going to andother Branded store to buy my food. Thank You

Great Value Asparagus Stir Fry- - Horrible and not as pictures!!!

Tasted Awful

Iam talking about the walmart supercenter in Oakland Maryland I went in to the photo lab and just simple wanted to print a copy of some the pictures that I had been looking for. For a very long time because they are pictures of my family members and the lady got smart with me and first told me that she couldnt sell it to me because it was copyrighted. then she even tried to tell that I couldnt prove that they was pictures of family. The pictures are over 100 years old.

I dont think this is right you cant even get a copy of o picture that you had taken of your ancesters without getting a run around. The photos are over a hundred years old and the people in the photo s and the photographers and dead and the other fact is copyright was never heard of at that time so i dont see the point in why I cant get my photos

I purchased a 16 oz package of Great Value Sharp Cheddar Cheese (real cheese)and got a package of processed cheese food instead. It is clearly not the flavor or texture of real cheese. (It is like Velveeta.)It is in a real cheese package with the label and ingredients of real cheese but it is not real cheese. I purchased this item on 7/4/08.

I paid $4.88 for the item. This was not the product that I paid for. I consider this false advertising which concerns me for all consumers who prefer to consume real cheese vs a processed product.I expect a full refund, and an explanation of why this occurred. I am curious as to what point in the Walmart process that the decision occurred to package this product incorrectly. I would also expect that the product would be pulled from the shelf and replaced with the correct product. I would like to be assured that this error will not occur again in the future. Thank you for your attention to this matter.

This letter is to complain about poor quality produce that my wife purchased at [Walmart] on 7-12-08. She purchased tomatoes that were pre packaged. The fruit was rotten and of low quality. We would like this to be known to management and staff. On another note: She spent over $300.00 and the line to check out was horribly slow. We would like to continue shopping with [Walmart] but [they] will need to improve check out time and quality of produce for us to return.

just a waste of time..and spending money on a product that was not eatable.

Well it was 10:30 pm when we began to check out after we had been shopping for approximately 35-40 minutes. When we got ready to check out there was nowhere to check out except 3 lanes operater by human cashiers and 3 self checkouts. All lines were way backed up with all the people in them complaining about having to wait in line. There were 3 cashiers standing at one lane while all these persons were backed up. I asked them was there no more lanes to be openend and was informed that they did not have anyone else to run a register.

So I turned to all the persons standing in that area and told them we should just all leave our stuff setting in the buggies because if they didn't have anyone to check us out i guess they could get someone to put it back on the shelf. I left my stuff sitting in the buggy as I have done before because the wait was to long to get checked out for a few items. As i walked by two of those 3 human cashiers i informed them this was a poor excuse for service they agreed with me and called their rent a cop security gaurd and watched us walk out of the store and to the car. I asked them if there was a problem and the security gaurd told me to get off the property or he would call the city to deal with me.

This is not the first time there has not been any checkouts to tend to the customers and the lines are long and riduculous. Often times on friday afternoon at 5 p.m. the service desk is manned by one person and the line wil be so backed up we have to move to let people thru so they can leave the store. This is no way to operate a store. Something needs to be done. I called the manager's phone number that was posted at the service desk area and let it ring until it beeped like i had dialed a wrong number. I also asked to speak to a manager when i was in line and no one attempted to even oblige us.

WALMART violates the ADA by REQUIRING that people--disabled or not--come to their STORE to purchase a tv converter box--you know, the ones that poor people need to keep watching TV after the government takes over all the analog channels and gives them away to other government agencies? You CANNOT order one online. Not if you are in a wheelchair, if your neck is broken and you cannot move, not if you are housebound for ANY reason. Get to their store, so you can BUY one, and maybe buy some of their other crap. To make matters WORSE--they have NO CONVERTER BOXES AVAILABLE within ONE HUNDRED MILES of my zip code. But you CANNOT ORDER ONE ONLINE.

Poor people who are disabled cannot buy converter boxes online from WALMART. They are using them as a loss leader to try to get people into their crappy stores to spend money that needs to go to the rent or the electric. They IGNORE the needs of the DISABLED. They provide NO ALTERNATIVES for any people when they don't have the product and the coupon is about to run out.

I live in Hawaii and the Wal Marts here seem clean and the employees are willing to help when needed. So I would say they are well managed. I have shopped at many Wal Marts all over the country, some are much better than others. Clothes are a bit too close together, making it hard to get around, but overall a good place to shop.

But your Utah Valley store is less than a pleasant place to shop. I travel to Utah often and have gone to your Utah Valley State store several times; most times I have had some sort of bad experience. Dirty and cluttered, merchandise scattered on the ground. This alone makes for unpleasant shopping.

What is worse at your Utah Valley State store is the lack of service. I have asked several different times where to find a particular item and have gotten a wave of the hand over there?, or a look of disgust, as if to say why are you bothering me; rolled eyes, sigh and all. I will admit once I asked for help at your Utah Valley State store, and the gentleman went out of his way to help me.

Another thing that happens often is the long, long, extremely long wait in line to check out. Not fun when you or someone else has small children. I understand at Christmas time to have to wait in line for ten minutes or so, but over an hour, and not just at Christmas, anytime of the year. The baggers at your Utah Valley State store need to be taught how to bag. Sometimes they will put one small item in a bag, other times the bag is so full it rips. And other times they will put cans on top of produce or baked goods; or cleansers in with food or clothes. My advice is to do an employee cleansing at your Utah Valley State store. And hire more checkout clerks or teach the ones you have to be more efficient.

Frustration and stress and hours of wasted time

I am enraged to learn that Wal-Mart is stocking and selling a comic book entitled, Memin Pinguin. This comic book may be found in the childrens section of the Houston Wal-Mart store. This comic book series is a publication that illustrates and portrays people of African lineage in a very racist way. The series distorts the physical attributes of people of color and help to establish, maintain, and perpetuate the notion that Black people are sub-human. It is a Mexican comic book that has surfaced here in the US.

Simply put, the Hispanic culture has internalized European(white)racist attitudes towards people of African(black) lineage. Such physical characterizations of African-Americans were quite commonplace throughout the history of the New World, and specifically in US history. These characterizations were used to illustrate supposed sub-human features of people from African descent, and assisted white society from viewing and treating people of color as humans. Hence slavery and later racial segregation emerged. If Blacks were not considered to be fully human, then they could be viewed as chattel. These images illustrate the extent to which people of African descent have been discriminated against throughout history.

Such publications, in my opinion, only seek to incite, enrage, and harm....and I believe Wal-Mart is 100% wrong for stocking and selling such publications. I would like a formal inquiry made into this particular issue. I cannot believe that any decent individual would approve of this racist publication being stocked or sold in a mainstream public department store and certainly NOT in the childrens section!

There was only 1 Deli person working and there was over 6 people deep in line waiting to select deli meat when we added to the line. The lady was so very slow and showed no concern about the line and never made any attempt to get help. The whole time she was grabbing the deli meat and slicing all the different kinds - she left them sit out on the counter and never covered them back up as she went on to the next person.

Well when it was finally my turn - almost 15mins later she went to the hot foods and helped a lady there when it was clearly known I was there first. My husband had gone all over to look for a manager and couldn't find one so we called when we got home and the lady manager just said in a cocky tone - well let me go correct this matter. THIS IS NO WAY TO RUN A BUSINESS AND IT'S VERY RUDE!!! I'm so sick of the bad employees and staff at Walmart - I'll shop at Krogers from now on!!

Wal-mart of course sells "Sam's Club" Purified Water, I have purchased 24 packs regularly at a great price. The price has not changed, but the packaging has. The new bottles are not made with the same plastic, I'm sure. They are FLIMSY!!!! I have no complaint about the change in shape, BUT THE PLASTIC USED IS TERRIBLE!!! I will have to find new bottled waters. THANX FOR NOTHING, WALMART!!


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