Wal-Mart Reviews

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About Wal-Mart

Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.

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Pros
  • Affordable prices on many products
  • Wide variety of items available
  • Frequent promotions and discounts
Cons
  • Inconsistent customer service quality
  • Long wait times at checkout
  • Frequent stock availability issues

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Wal-Mart Reviews

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    How do I know I can trust these reviews about Walmart Vision Center?
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    Page 1 Reviews 0 - 11
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    Staff

    Reviewed July 22, 2026

    Always have a great experience. The Optician Ana is patient and kind, very helpful. Four 🌟 🌟 🌟 🌟

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    Customer ServiceStaff

    Reviewed July 10, 2026

    I had an outstanding experience at the Walmart Vision Center (Store #02322) in Cordova while purchasing my prescription eyeglasses. From the moment I arrived, I was treated with professionalism, courtesy, and genuine care. Princess **, the optician who assisted me, was exceptional. She was knowledgeable, patient, and took the time to explain my options, helping me choose the best frames and lenses to fit my needs. Her friendly attitude and attention to detail made the entire process easy and enjoyable.

    It's refreshing to receive customer service from someone who truly cares about helping people. Princess demonstrated excellent product knowledge and a strong commitment to ensuring I was completely satisfied with my purchase. If you're looking for outstanding service at the Walmart Vision Center in Cordova, I highly recommend asking for Princess **. She is a true asset to the Vision Center, and because of her professionalism and customer-focused approach, I will gladly return for my future vision needs. Thank you, Princess, for making my experience such a positive one!

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      PriceStaffRates

      Reviewed May 25, 2026

      I love shopping at Walmart. You get the the good stuff that you need shopping. One-stop shop, everything is reasonable, we can't help because people act crazy in the world from my mind out of 10 Walmart inch. Okay, but customers and the service, it's okay. I don't think Walmarts need to do better with a prices, though, stop trying to overcharge and start looking at the prices before they start doing stuff that they think that we don't pay attention to ball. Oh, Walmart is a good place to shop.

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      Customer ServiceStaff

      Reviewed May 16, 2026

      Customer service was outstanding. My checkout line was moving very inefficiently, the management team was on point, and my overall experience was amazing. Thanks a lot, Wal-Mart in Albany Ga.

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      Honesty & Transparency

      Reviewed July 22, 2026

      Walmart, they are liars. In the last week they've told me countless lies over and over! My fam will be boycotting your stores as this isn't the first time they've lied to me!!! [SHADY **].

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      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

      Reviewed July 19, 2026

      My EBT card has not worked for at least 4+ months with Walmart+. This is for the online website and app delivery only. My card works flawlessly in the store and every other website accepting EBT benefits. I've contacted Walmart CS 5 times attempting to get this issue resolved. I'm a caregiver for my disabled mother needing 24 hr. care. To physically go to the store requires me to get someone to stay with her. Hence, the reason I subscribed so I could order online and get delivery. The first four attempts (after getting past the AI screener) I was promised that my case had been elevated to their internal team and I should expect a resolution within 24-48 hrs accompanied by an email stating that my issue had been resolved. I have never received either from Walmart CS.

      This last attempt (No #5) after, again, getting past the AI screener, I demanded to speak with a supervisor. 50 mins on hold and 2 disconnections, the supervisor told me it wasn't Walmart's issue and I need to contact my SNAP provider. I explained that I had contacted my SNAP provider multiple times and they stated that issue was within the Walmart system. I asked for a refund since I paid for Walmart+ which is essentially useless to me. The supervisor stated that he was unable to provide a refund or additional extension since it wasn't Walmart's issue. REALLY! I think I've set my last foot inside a Walmart store!

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsBillingResolution

      Reviewed July 14, 2026

      Walmart Superstore #5743 (4500 Fayetteville Road, Raleigh NC 27603) committed a severe double-processing error on Check #**, manually running a paper check in the correct amount after already clearing it electronically in an inaccurate amount without first clearing the incorrect transaction (unauthorized duplicate transaction in violation of Federal EFTA/ Regulation E).

      When my bank correctly reversed the unauthorized original electronic charge while clearing the later correct manual one, Walmart's automated systems negligently flagged the inaccurate electronic charge as an "unpaid debt." This inaccurate reporting constitutes an actionable data furnishing violation under the Fair Credit Reporting Act (FCRA), triggering a groundless collection action via TRS Recovery Services and blocking my check-writing access nationwide.

      This unlawful payment restriction wrongfully blocked my preferred method of payment for over a month and caused immense public humiliation when my check was rejected at a completely unrelated retailer. Although TRS (File #**) eventually formally admitted in writing to a direct "merchant error," Walmart Corporate Executive Escalations (File #**) flatly refused to cover my physical out-of-pocket tracking costs, offering only a pitiful $75 store gift card that simply routes money back into their own pockets.

      Because state small claims court rules do not allow self-represented citizens to recover compensation for their personal time, Walmart successfully used local legal loopholes to escape accountability for the 10+ hours of exhausting labor I spent researching appropriate avenues to pursue for resolution, auditing bank records, redacting personal documents, mailing a certified package, reaching out to the Walmart Escalation Team, tracking and responding to emails, and filing and tracking both Federal CFPB (File #**) and State Attorney General (File #**) complaints to clear my libeled and defamed name. Walmart used an industry-wide data violation to disrupt my life, then relied on corporate loopholes to avoid making it right.

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed July 12, 2026

      Been a Customer for years, whenever they deliver, they send a picture of your package in front of any apartment door or sit the packages on the outside doorway, where someone can take it. When you call they will tell you that it's been delivered and that you have to wait 48 hours before they can refund or resend package. One time they asked me to send a picture of my door to see if I was telling the truth because this happens too much. I am through shopping online with them. I will only shop when I am in a state that has a Walmart... It's time to use stores with better delivery service.

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      Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingResolution

      Reviewed July 10, 2026

      I had one of the worst customer service experiences I've ever encountered with Walmart. During a same-day delivery, the driver drove onto my lawn while backing out of my driveway, damaging several of my solar lights and leaving broken glass and debris behind without saying a word. One of the fertilizer bags was also torn, causing the contents to spill. What should have been a simple issue to resolve turned into weeks of frustration. A Walmart representative initially promised me a full refund for my purchase, but it was never processed. I was repeatedly transferred between Customer Service, the Payments Department, the local store, Corporate, and the Claims Department. Every department gave me different information, and no one took ownership of resolving the problem.

      Eventually, Walmart told me to contact the driver's insurance company. When I did, the insurance company advised that Walmart should file the claim because Walmart has the necessary information that I do not. I informed Walmart of this, and I am still waiting for a response. The most disappointing part wasn't the damage itself—it was the lack of accountability. I spent hours on phone calls, had to repeat my story to multiple representatives, and was continually sent from one department to another without any resolution. I expected much better from a company of Walmart's size. Customers shouldn't have to fight this hard to have a straightforward issue handled fairly.

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      Customer ServicePricePunctuality & SpeedRefunds & Payouts

      Reviewed July 10, 2026

      I had a grocery order that was being delivered BUT I could see it wasn’t mine. Never received & Walmart stole my money for that order. I’ve disputed charges with my bank. Yes I tried 3 times yesterday with Walmart customer service to rectify. Yesterday I created a new grocery order for delivery today. I called customer service this morning for another attempt to get my money returned. The customer service canceled my delivery order for today!!! I created a new order for delivery at noon today!!!

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      Reviewed July 8, 2026

      Walmart delivers products but will demand you return unsatisfactory items Walmart in person. I don't drive or own a car. This is unacceptable.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

      Reviewed July 7, 2026

      Like others I’ve read, I ordered online and they delivered my package to the wrong address and I called the local Walmart which sent me to the 800 number. They lied and told me they placed a reorder for my order. I never received an email to track the order. I called back and a different representative told me they have to wait 48 hours to refund my money or reorder the item. I waited and called for a refund. Just received an email and read the policy for online refunds. They are getting even richer by ripping US off. Their customer!!! How do you not take responsibility for one of your employees' mistakes!!! I’m out $35 for a delivery driver's mistake!!! How is that good business practice??!!

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      TechPunctuality & SpeedStaff

      Reviewed July 7, 2026

      The Anamosa, IA store hires contract drivers who will leave your order sitting there if there are what they deem 'too many' heavy/large items, or if you can't afford to tip them. Tonight is the third time this has happened with this location. It isn't up to me to pay your drivers, and I am always on hand to help them carry the cases of water or any other heavier items. There is no excuse for my order being late again and again.

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      Customer ServiceSales & MarketingRates

      Reviewed July 6, 2026

      If I could give them a lower rating I would. This is a piece of Crap Company. They have messed up every online order I have made and they will send you from an online chat to the store to an 800 number just for you to find out they are all doing the Same thing. You will never get actual customer service, just a bunch of people getting paid to hand out crap $10 coupons without ever solving your problem!!! I spent 24 hours of my life getting the runaround by people that can do ABSOLUTELY NOTHING!!

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      PriceRates

      Reviewed July 5, 2026

      Well Walmart really did it this time. There are no motorized carts. None plugged in, none in store being used, none in parking lot. Then the store is not set up for handicap people to shop. I mean women's clothes are mixed in with young women clothes. Nothing is priced. Shoe department is men's and kids but women's are on the other side of the bras. And there is a very very slim selection for women. Then the undergarment selection is 3 rows over from where it used to be. When there is a disabled person trying to walk to get their shopping done, the last thing we need is to hunt for what we are looking for. Get with it!!!! You need to be ADA compatible.

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      Wal-Mart Company Information

      Company Name:
      Walmart Vision Center
      Website:
      www.walmart.com