Complain about a product or service

Complaints from Wal-Mart Employees

Sylvia of Newbury Park CA (07/01/08)
I was hired as a cashier and on my first day of training, I was put on a check out stand with only a 15inch scanner. No place for the customers' merchandise. No place for filled bags. The customer handed you one item at a time from their brimming to the top cart and it was necessary for you to quickly quckly quickly scan that item and put in a bag on a carousol. I was in training for 5 hours and there was a minimum of 6 cashiers who worked the register I was on.

They had to hang the scanned and filled bags from their shoulders because if some item contained baby food and the next item was a pesticide, they could not go in the same bag. So bags were hanging from their shoulders, on the floor, wherever. The manager continued to watch for speed. The bags on the carousol continued to fall off or come off in clumps.

This situation caused me depression. I was only there for five hours and I quit, but I do not want this to happen to anybody else. They hired me and wasted my time knowing no person could humanly do what was demonstrated to me.

Brook of Fair Oaks CA (09/01/07)
I am an employee Of folsom walmart I myself and my fellow co workers have had several problems with nighat a manager at wal mart who treats all of us employees like nothing. So many of us want to quit but cant afford it none of us nolonger want to attend work because of her. She is very racist and hateful. she threatens to fire you for missing one day of work even if you have a doctors note. Many of us employees have complained to regular managers but they keep saying there is nothing they can do we have to talk to someone higher up then them. something has got to be done we need a work environment worth coming to everyday.

Mary of Philadelphia MS (04/03/07)
You all complain about Wal-Mart!!! Do you know what we deal with. The service desk has to look people in the face every day of every year, knowing they are known shoplifters, and try to not give them the money back on items they have stolen. Do you have any idea of how many time people try to return clothes that they bought 3 years ago, or how many time they try to return clothes they bought at Fred's, which is a seconds store. If they are told the bar code in no in our system, they want to see a manager because if they are loud enough and cause enough disturbance then maybe they will get money. Grow up.

Christina of North Bend OR (11/19/05):
I was hired at the beginning of November 2004 at the Wal-Mart Supercenter for the holiday season. My boyfriend had already been employed there for well over a year. Let me start by saying they are hands-down the worst place to work for. Despite all your hard work and efforts, they go ignored and get you nowhere.

Many of my co-workers who were trying to support their families were given just short of 40 hours a week so Wal-Mart wouldn't have to shell out for medical and dental insurance. I was given the impression by many managers that I would continue to work there after the holiday season. I hadn't missed a day, despite having a horrible cold and worked very hard to make the Housewares department a nice place to shop and help customers any way that I could.

Week by week, they slowly reduced my hours till right before Christmas, where I ended up with none. I asked my manager about the lack of hours and she reassured me that I would be back to work in two weeks. I was working to make ends meet and it's especially difficult around the holidays so when they cut my hours entirely, I was livid. I felt reassured and continued to go in and check the schedule, although I never appeared on it again.

At the end of January, I found out from a friend and co-worker that I had been laid off and they just forgot to tell me! I have still never heard from Wal-Mart or been given an apology for their actions nor do I expect it. Not to two weeks later, my boyfriend was doing a quality assurance check in the Deli, meaning he was checking to see if the food was still good to sell by taking a bite of it. He was trained at the beginning when he got hired to do just that. He was fired for "stealing" eight cents worth of food! He was really fired for doing something they taught him to do in the first place. We are both better off without Wal-Mart and we try to avoid going there if we can.

Eurika of Laredo, TX (11/15/05):
I went to Wal-Mart to get a job. As I was doing the online application, one of the ladies behind the service desk came out and told me that if I do not speak spanish, they would not hire me because most of the people who spoke there speak Spanish.

Jennifer of Worcester MA writes (6/11/02):
I'm a shopper at walmart but also the fiancee of a worker. The store manager is our problem. He lied to my fiancee about how much his raise should of been when he became a manager. Instead of a dollar he got a quarter. He put my husband on probation for being too slow, but my husband has no crew and stays till 3am to finish his job. So in 30 days he will be demoted and the manager will take away more of his pay.

Mr. T does this so he can lower the payroll. If it's low enough at the end of the year he gets a fat bonus check. He also tells employees not to come in around the holidays so he can lower the payroll in time to collect.

I also notice on my husbands checks he seems to be short money for what he's worked. One time he brought it to their attention and they said, "Oops we forgot to give you 100 dollars!"

My husband's a very hard worker.we cannot afford all this turmoil and lost wages. It's very hard to know you're struggling to feed and provide for your kids and then see the manager ride off in his new car after coming back from his 2-week vacation in the Bahamas.

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