Wal-Mart Reviews

I love shopping at Walmart. You get the the good stuff that you need shopping. One-stop shop, everything is reasonable, we can't help because people act crazy in the world from my mind out of 10 Walmart inch. Okay, but customers and the service, it's okay. I don't think Walmarts need to do better with a prices, though, stop trying to overcharge and start looking at the prices before they start doing stuff that they think that we don't pay attention to ball. Oh, Walmart is a good place to shop.

I have had a Walmart+ account for a little over 2 years. Walmart has never been that good. But they were, until recently, passable. About a week ago, I placed a delivery order for groceries. The order was delivered to an unknown address. Walmart eventually gave a full refund but refused to redeliver to the correct address. I had to go elsewhere to get my groceries. As of today (05/22/26) Walmart refuses to deliver to me at all. It would seem they have chosen to blame me for their employee's inability to read an address. I have canceled my Walmart+ membership and will have to get my groceries elsewhere from now on.

Walmart app for shopping and pick up is not safe to use. I have had my personal card compromised from this app with purchases from other Walmarts. It was clearly done by someone who had access to the app. Also Walmart has been taking 100 out of my account for the last 4 years without my permission as a membership fee. I did not agree to these charges and did not know about it, never used membership benefits because I was completely unaware. They refuse to refund. Do not enter card information into their app, and make sure you monitor charges closely. This app is not safe.

Very disappointed with Walmart.com customer service and account support. For weeks, every online order I place has been automatically canceled due to a “verification process,” even though my payment methods, billing information, and account details are all valid and correct. I have called customer service multiple times, been told the issue was escalated, and even received emails from Walmart stating that their Fraud team made “adjustments” to my account and that I should be “all set for new orders.” Unfortunately, the orders continued to cancel anyway. I was later told they would escalate the issue again to Fraud leadership, but the problem still has not been fixed.

I wouldn't have wrote this review had Walmart had an online address that I could have sent my concern with pictures. They ask for a UPC code from the Walmart receipt from the purchase. Who saves receipts from groceries a month or more after the purchase? This is probably tailor-made to keep people from posting those exact experiences. Without that UPC code, I cannot send the email. Luckily, this site accepts pics, and I can let those know what prizes are in the boxes of Great Value Oatmeal. Ate most of the two packets I made and found a Tick near the bottom of the bowl. I thought Cracker Jack was the only item that had a surprise in the box. Wrong. This would be easier to address if Walmart allowed feedback or addressing an issue without needing that BS UPC number.

We have found that the product choices have gone down considerably. We used to have a choice of dairy-free products. Now they have gone to what I can only assume is their own brand. However, for cheese, they use cashews, not taking into consideration people who can't eat that. No dairy-free sour cream options were available. What we used to like about them was the fact that they actually had options, which is something we didn't find often in OK stores. And now losing the ability to order from Kroger has made it even more critical to be able to find products that used to be carried by Walmart. We are very disappointed.

Customer service was outstanding. My checkout line was moving very inefficiently, the management team was on point, and my overall experience was amazing. Thanks a lot, Wal-Mart in Albany Ga.

My experience with Walmart.com has been beyond disappointing and frustrating regarding an order that arrived with a missing part and a defective hood. As a long-time customer who has spent a significant amount of money with Walmart over the years, I expected better customer service and accountability in resolving this issue. After discovering the problems with my order, I contacted Walmart customer service multiple times seeking assistance. During one of the calls, a representative informed me that my issue would be escalated and that a request for a $200 refund would be submitted because the manufacturer advised that it would cost approximately $200 to correct Walmart’s error by purchasing the necessary replacement parts directly from them.

The product shipped was in a box that had been opened and taped back shut. I opened the box and the product had been used. It took forever to get someone on the phone to try to address the issue. And to my shock they did nothing.

I don't recommend anyone do business with them!! We've tried to get money back from them. We went there and ordered tires.

Very disappointed with Walmart! There is a $6.99 charge to place an online order less than $35.00. Unfortunately I did not see it and clicked to make my purchase of $12.99, air fryer mat. The extra charges were more than my my purchase. WALMART need extra dollars that bad or just greed! Considering not purchasing from Walmart. Beware, be careful when you place Walmart online orders!

I ordered a TCL TV. And arrived and did not work. I tried to get a return. They would not let me just drive into their store. That's 5 minutes away. I had to use FedEx and ship it back. Now, a week later, I'm still waiting for a replacement. Give me know what it's out of my hands and not my problem and already paid for. I ordered this Monday. It is now Saturday and I still don't have my TV. Which I had plans for this weekend since my other TV, They refused to help in speed this up. All that customer service is nice on a phone. However, they do nothing the buying. Everything on the system can't do this can't do that. Can't do this can't do that. I just want the TV I paid for. Why is it so hard? I will never order anything from them ever again. If they don't have it in stock at the store, they will get it. They pretend to be Amazon with 0 service like Amazon.

I ordered 2 pairs of men’s jeans online. I canceled them as soon as I literally paid for them. They said the order might not be able to be canceled because it is in the middle of processing which is a lie because I just push paid so they decided they were gonna send the jeans anyway then they end up canceling the order because the packaging was damaged and they sent it back to wherever God knows Walmart warehouse is so when I contacted them to tell them that I had canceled the order they told me they canceled it due to damage packaging.

Beware, I made an online purchase to be delivered. The items were sent out but never delivered. I had to make several calls, got hung up on three times. Finally I was put through to pick and delivery. I had to pick up myself. My order was wrong and I was charged a delivery fee plus their automatic tip. To make matters worse they have a hold for $67.44 for 6 days already after they got paid the same day. Worst customer service and they are crooks. BEWARE!

Order number **. The Snack Store Bundle Bon Appetit Bear Claw, Pack of 3 (5 oz) I ordered this via WAL-MART’s website online. They took the $9.16 out of my bank on April 22 then I got an email telling me it was delivered on April 27. It was NOT delivered. WAL-MART does not have a picture showing that it was delivered. When I call the customer service number to get a replacement or a refund I spoke with an AI that informed me that WAL-MART does NOT replace or refund items that they do NOT deliver.

Walmart is a nightmare and I'm so sick of them. I paid for a membership that was supposed to be 12.95 a month. They charged my card 105 dollars and then said it was for a yearly membership which I did not pick. They refund it and instead of releasing the hold immediately I'm having to wait days to get my money back. I refuse to buy from them anymore. They are awful so far as doing business.

I was wanting razors. They have some kind of lock on them and it took 10 mins for someone to help me, I think if things are going to be locked they need a person in every department. Also the people that are getting to go orders, they will get in your way and not move or they are in front of the thing you want, with that big cart and most of them look like they don't want to be there. Don't get me wrong not all of them are like but most of them are, it's terrible to go in there. I shop there every week for groceries and other items. So spend a lot of money there. Please tell the people that are getting to go orders to be more respectful.

Walmart + in Springfield, Mo on Glenstone is very bad about being out of stock and delayed deliveries.

So my son and I ordered groceries on April 7th then sometime shortly after, for no reason, they canceled the order. And instead of just releasing the hold, they charged our debit card and EBT card. I have called multiple times! It took until the 15th to get money back on the debit card, and I'm now being told they issued a refund on the EBT on the 13th, and we will not get it back until the 5 days which is the 21st, which is 8 days. There is nowhere to make a complaint no one answers the phone! Normally, it takes 3 hours to get a refund on your EBT from them but for some reason, it takes 5 days, which turns into 7 days or 8 days when you talk to them. We still have not received the refund of almost $400 and waiting with no food! Very disappointed, Walmart! A multi-billion-dollar corporation could certainly do better!

Another reason I HATE Walmart. I go buy a TV for the garage. It just happens to be a Vizio. I had not purchased a TV for some time and I guess I am behind the times. You have to have a Walmart account to set up previously mentioned TV. No this is where it takes a BIG turn into utter BULLSHIT... I had a WalMart account (Who Doesn't) that was tied to a old ass e-mail that I never used. I had reason to believe it had been compromised, so I went through the process of trying to find my password for this account and finally after many windows, questions, pointing out bicycles in pictures and if I would ever have children the first one Yahoo Corporation will proudly be the recipient of. Good thing I am past the age of having to any kids. How do you explain to your loved one that, "YES let's build a loving family but the first child we have to give to Yahoo." I really needed to delete my account.

I hate when I get old sour rotten fruit from a place I trust. I love fresh black berry. But I spent my money on rotten on blackberry's instead. Very disappointed.

I purchased a $50 gift card for my daughter at US1 Port St. Lucie Walmart. I attempted to check out my daughters things, I was rejected for lack of funds. Brand new card with receipt. Called cashier over and said I'm 65 it's a new card did I do something wrong. She took my card to a different location comes back laughing saying zero dollars on card. Showed my receipt. No refunds. It turns out fraud was committed, verified by Walmart's fraud team, no refunds. I called the police. They came out and opened a case for me. The store manager was nowhere to be found. Buyer Beware.

Walmart has the worst customer service either Bentonville, Arkansas office. They don’t care about the customer. All they care about is the money. That’s it. I’ve been trying for five or six days to get an order that I ordered 12 days ago and when I did get it I got the wrong item. I got a plant instead of a case of Mr. Brown’s Coffee. Walmart in Bentonville, Arkansas is the worst. They have worst customer service I’ve ever seen. They outsourced their customer service to Pakistan and places like that. You can’t make it up how awful they are. Note they sent me the wrong item. They sent me a plant instead of a case of Mr. Brown’s Coffee.

Walmart has had checkout available on the website on in the app for TWO WEEKS now! My goodness, so many of us count on Walmart delivery - and they are just dragging their heels. It is offensive how little they seem to care, and how quick they are to lie "just wait 12 to 24 hours", "We are working on it" and so on. Must be nice to be so wealthy, and to have become so by taking advantage of those who are not, that you can just say 'ho hum, we'll fix it when we fix it."

Exceptionally POOR Delivery. Walmart corporate customer service is incompetent. Walmart should completely discontinue delivery service. Class action lawsuit should is the only option for customers.

Received unit not working. Called the number on it. Got manufacturer and they drag the feet getting it looked at 2 times. Told me to start refund with Walmart and they would back it. Walmart says it's been over 90 day and won't give refund. They don't care that I tried to have it fixed and it took so long. Now I have a 200 lb paperweight I have to pay to get rid of. I think is a scam and I want my money back.

Why doesn't Walmart carry PRINTED SPARKLE paper towel? I have checked several walmarts in North Carolina and end up going to Georgia to make a big purchase! I'M SICK OF SEEING NOTHING BUT A WHITE ROW ON BOTH SIDES! IS THIS RACIST or laziness in ordering! Would appreciate an answer!

On Thursday, April 2nd, I ordered several items for delivery from the Freeport, IL Walmart. I paid for expedited delivery. That night I was informed the delivery would not be possible until the next morning, Friday, April 3rd. Though the driver reported delivering the items, they were not delivered to my home. I had to reorder the items and thanks to Zain, received a refund for the items I did not receive.

Was told I would have my pain reliever with lidocaine for my infected very painful ear would be delivered to me by or before 9:09 pm est, but then they informed me they were still working on my order. Then told me there was now a 45 min delay, who then informed me at the last minute that they had cancelled my order. If they would've told me sooner that they were cancelling my order, I would've just drove to the pharmacy to pick up what I needed to relieve my excruciating ear pain from an infection, and now thanks to Walmart, I now have to suffer through the night with that ear pain, which is the worst pain I've ever experienced!

Online purchase was held by post office for counterfeit shipping label. Cost me additional $17.65 to get my item. No one! Not even the post office was surprised! Customer service said I would receive my $17.65 back. Finally got my refund $16.65! Do the math if they screw every customer out of $1.00 it's millions in fraud!!! And nobody is surprised! Walmart and I are done. I'm sick of big business in this country getting away with so much... counterfeit shipping labels and the u.s. postal service says oh well it happens a lot??!!