Target Stores Reviews

This has been one of the worst service experiences I have ever had with Target. I pay for their delivery membership, yet my orders have been canceled more than three times with no real explanation. You are paying for a service that simply does not work. I spent hours trying to get help, only to be disconnected multiple times. The representative (Rachelle) repeatedly ended calls and chats without resolving anything. There is no ownership, no accountability, and no respect for the customer.

Target is not fair to all customers, they do not get enough items in stock so that proves they are not fair to all and when I mention this to them they do not care and ignore me and I'm tired of target getting rid of popular food items all the time too and the fact that they stopped price matching other companies and no longer give us customers the rewards, that's how they treat us customers who has spent thousands of dollars with their company, we do not mean anything to Target at all, we need a bigger and way better retail stores in our country all over and then to boycott target and Walmart because both companies has the same issues, what happened to good customer service, I'm very very disappointed with target and Walmart and Walgreens, 3 worst retail companies around by far!!!

I purchased a kitchen table and four chairs from Target, and unfortunately one of the chairs was faulty—the very last one I assembled, of course. I returned to the store expecting a simple exchange, but was told this wasn’t possible and that I had to file a complaint online instead. The process itself immediately raised concerns: I was asked to provide photos of the fault, the instruction leaflet, and the delivery order, all within a limit of just 2–3 images.

I shop at Target pretty often and it’s usually a good experience. The stores are clean, easy to navigate, and they have a nice mix of everyday essentials and other items. Prices are reasonable, though sometimes a bit higher than other places. I’ve had a few small issues with items being out of stock, but nothing major. Overall, it’s a convenient place to shop and I keep going back.

I bought a mattress from Target for my daughter. There were NO holes in the mattress. She went to wash her sheets and then sat on the mattress waiting for her sheets. Her skin then became inflamed. She was in so much pain that she couldn't put her pants on. She took a shower, but still in pain and skin was red. The mattress leaked fiberglass and it got everywhere. Again, there were NO holes in the mattress. If you shine a flashlight on the mattress, you can see tiny particles, which is fiberglass. How insane for a store to sell such a mattress to consumers?? Very sick. I'm not giving them my money ever again.

My wife and I shop at Target every few months to stock up on health and beauty products, laundry products, paper goods, etc. Even though we live in Greenville, SC, we have liked the Target on Wade Hampton in Taylors and have been willing to drive the extra distance. Our experience today, however, has changed our minds.

I visited the Target nearest me in Belton, Missouri to make an exchange. They did not have the proper item in stock. They did look on the computer and found it at the nearest store. I asked for a refund since I bought it there. The customer service person said that the other store would exchange it. I went to the other store in South Kansas City and they wouldn’t do it. I returned to the prior store and asked for a refund. They gave it to me in a gift card, which I used at the store in South KC. To buy the correct item. The person at customer service was so rude to me at the South KC store that I will not ever go to a Target store ever again. This lady gave me such problems and caused me time and gas that she made me not want to shop at Target!

I am very disappointed in the checkout changes. Self check can only be used if you purchase with a credit card. If I have less than 10 items and want to use cash I am forced to wait on a line to have a cashier check me out. And there are never enough cashiers. So the line is usually long. Very inconvenient!

An order I made from a bridal registry, was charged to my cc and shipped from California. It was damaged in shipment and returned to shipper. The order was made on 1.20.2026 with no updates since 1.27.2026. After multiple (10+) attempts to resolve online with Chatbots and AI, I called the local Target store. No assistance. Finally got a phone number to corporate. The Target system does not track these situations so if I hadn't persisted, I would have paid for the order with nothing delivered. The rep could only refund my cc (after I asked) and I am back to reordering it on my own. No one knows how it will affect the bridal registry and if the bride will get 2 instead of 1 of these items.

My question is right to the point: Why are nurses excluded from getting discounts? Here’s a definition of Public Service: Public service is defined as any service, commodity, or action provided or facilitated by government—or authorized non-profits—to meet the essential needs of the community, often funded by taxes. It aims to support the public good, protect rights, and improve quality of life, ranging from infrastructure like roads to services like police and healthcare.