Wal-Mart Reviews

My review is to rave about Angela, an amazing lady in Walmart Customer Service in Bentonville, Arkansas. If it were possible to give her more than five stars, I surely would do so. My great-grandson Levi wanted a Huffy Marvel Hulk bike for his 4th birthday. Of course I wanted to give him that bike, that specific bike. I searched and could find it ONLY in a Walmart store in Mississauga, Ontario, Canada. So, I put the bike in my cart.

Always have a great experience. The Optician Ana is patient and kind, very helpful. Four 🌟 🌟 🌟 🌟

I had an outstanding experience at the Walmart Vision Center (Store #02322) in Cordova while purchasing my prescription eyeglasses. From the moment I arrived, I was treated with professionalism, courtesy, and genuine care. Princess **, the optician who assisted me, was exceptional. She was knowledgeable, patient, and took the time to explain my options, helping me choose the best frames and lenses to fit my needs. Her friendly attitude and attention to detail made the entire process easy and enjoyable.

I love shopping at Walmart. You get the the good stuff that you need shopping. One-stop shop, everything is reasonable, we can't help because people act crazy in the world from my mind out of 10 Walmart inch. Okay, but customers and the service, it's okay. I don't think Walmarts need to do better with a prices, though, stop trying to overcharge and start looking at the prices before they start doing stuff that they think that we don't pay attention to ball. Oh, Walmart is a good place to shop.

Customer service was outstanding. My checkout line was moving very inefficiently, the management team was on point, and my overall experience was amazing. Thanks a lot, Wal-Mart in Albany Ga.

Telling a customer that a cancelled order that was barely paid for within 15 min can't be returned for up to 10 days. That long to reverse a cancelled order charge. Through a human chat with automated responses. I have deleted the Walmart app as they'll never be able to hold my money again!!!! My email said it's been released but of course that's a lie as it's still on a temporary hold in their online system. I am disgusted & I need my cash back onto my card!!!

I was making a return without receipt which was purchased on 07/12/2026 which was found on computer when they looked but they found another item and wouldn't accept return. They clearly found that the item being returned was clearly purchased there but still wouldn't accept it. What I want to know is why I understand didn't have original receipt but they found the purchase but because another item was purchased with purchased that was being returned they couldn't accept it which makes no sense at all because first of all if you saved every receipt where you put them all when you buy something you expect to work and when it doesn't you should be able to return it especially when they actually found proof that it was purchased there. That sucks.

I spent nearly an hour on the phone with your artificial intelligence (ignorance) to resolve a problem with logging into my account. You could not match my name to my password, email, or phone number. I had to reset my password. Finally got logged in and placed my order. It was shipped to Grande Prairie, TX. (A long way from Cedar Park, TX.) GP was never mentioned but yet your AI address me by my first name. If it was so smart, it should have known where I was. Especially after giving it my name and email! Then when I went to my local store, the call-in number was still broken (so they say). The 4th assistant sent me to another wrong store across town. WHY IS WALMART THE ONLY STORE THAT I HAVE TROUBLE WITH?? HOW DO YOU STAY IN BUSINESS??

Walmart, they are liars. In the last week they've told me countless lies over and over! My fam will be boycotting your stores as this isn't the first time they've lied to me!!! [SHADY **].

My EBT card has not worked for at least 4+ months with Walmart+. This is for the online website and app delivery only. My card works flawlessly in the store and every other website accepting EBT benefits. I've contacted Walmart CS 5 times attempting to get this issue resolved. I'm a caregiver for my disabled mother needing 24 hr. care. To physically go to the store requires me to get someone to stay with her. Hence, the reason I subscribed so I could order online and get delivery. The first four attempts (after getting past the AI screener) I was promised that my case had been elevated to their internal team and I should expect a resolution within 24-48 hrs accompanied by an email stating that my issue had been resolved. I have never received either from Walmart CS.

Walmart Superstore #5743 (4500 Fayetteville Road, Raleigh NC 27603) committed a severe double-processing error on Check #**, manually running a paper check in the correct amount after already clearing it electronically in an inaccurate amount without first clearing the incorrect transaction (unauthorized duplicate transaction in violation of Federal EFTA/ Regulation E).

Been a Customer for years, whenever they deliver, they send a picture of your package in front of any apartment door or sit the packages on the outside doorway, where someone can take it. When you call they will tell you that it's been delivered and that you have to wait 48 hours before they can refund or resend package. One time they asked me to send a picture of my door to see if I was telling the truth because this happens too much. I am through shopping online with them. I will only shop when I am in a state that has a Walmart... It's time to use stores with better delivery service.

I had one of the worst customer service experiences I've ever encountered with Walmart. During a same-day delivery, the driver drove onto my lawn while backing out of my driveway, damaging several of my solar lights and leaving broken glass and debris behind without saying a word. One of the fertilizer bags was also torn, causing the contents to spill. What should have been a simple issue to resolve turned into weeks of frustration. A Walmart representative initially promised me a full refund for my purchase, but it was never processed. I was repeatedly transferred between Customer Service, the Payments Department, the local store, Corporate, and the Claims Department. Every department gave me different information, and no one took ownership of resolving the problem.

I had a grocery order that was being delivered BUT I could see it wasn’t mine. Never received & Walmart stole my money for that order. I’ve disputed charges with my bank. Yes I tried 3 times yesterday with Walmart customer service to rectify. Yesterday I created a new grocery order for delivery today. I called customer service this morning for another attempt to get my money returned. The customer service canceled my delivery order for today!!! I created a new order for delivery at noon today!!!

Walmart delivers products but will demand you return unsatisfactory items Walmart in person. I don't drive or own a car. This is unacceptable.