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Consumer Affairs


Canidae Pet Foods


Consumer Complaints & Reviews

A statement from Canidae:

September 2008
We apologize to all who have voiced their concerns with our new formulation. Canidae distributed letters to retailers, breeders, updated packaging, and provided in-store signage, however it appears that this message did not reach all of our customers.

The new formulation, with increased levels of meat protein, lowered carbohydrates, and an increased overall complex carbohydrate quality, provides the most nutritious, all natural, palatable products. Canidae never uses soy, corn, wheat, by-products, grain fractions, or fillers in our food.

If you believe your pet has experienced challenges related to the new formula we suggest feeding smaller portions multiple times a day. Adding warm water can decrease the chance of pets eating too quickly and not chewing thoroughly. Its not unusual for pets to experience some digestive issues when transitioning, but if your problems persist, contact your veterinarian to rule out any underlying health concerns. For more tips, visit canidae.com/transitioningfromorig.html.

Due to increased commodity costs, weve changed our packaging sizes, reducing the overall weight by approximately 3-5 pounds per bag. The new sizes are more consistent with other brands and allow for easier handling.

We are committed to bringing quality products to pet owners and in June that commitment led us to Diamonds manufacturing facility. Diamond facilities have rigorous quality control processes, utilizing a 141-point ingredient test protocol. All products are subject to a 10-point final product safety review and Canidae has also implemented hourly testing to confirm quality and product safety in our onsite laboratory. All Canidae products meet or exceed AAFCO nutrient profiles in USDA and FDA approved facilities.

At Canidae, we are committed to providing you and your pets the highest standard of excellence for product quality, palatability, and customer satisfaction. Please call 800-398-1600 or visit www.canidae.com to let us know what we can do to serve you better.

Canidae
Scott Whipple and John Gordon
Owners
PO Box 3610
San Luis Obispo, CA 93403

Regarding my post of 2/13/08....My beautiful German Shepherd died after a horrific and excrutiating week recouping from his surgery. I have read many posts from consumers whose dogs have become ill after ingesting Canidae. I did contact Canidae and they were 1. Defensive, 2. Rude 3. Denied that their food could have caused this. They also point blank told me that there were a lot of individuals that like to post on the internet and none of it was true. I find it hard to believe that so many people would go out of their way to post these stories if it was not true.

Canidae underestimates the intelligence of the public and a campaign should be started to boycott their food. The Evo products are better as are the Wellness non-grain products. I personally have steered many to this information regarding Canidae and they have dropped the product. They make a sub-ferior product and should be held accountable. Don't forget to feed your animals REAL FOOD as well. This is what they were meant to eat before the petfood industry got consumers wrapped around their little fingers (kind of like the baby food industry). The only way this will change is if consumers stop buying into their sales pitches that are designed to make money.

My 17 year old retired K9, a Belgian Malinois has been on Canidae almost his entire life. This week, I took Jake to his vet for his bi-annual check up and blood test and the doctor cannot believe how healthy Jake is, especially for a 95 year old! I attribute exercise, good food, regular check ups and a lot of love to his long and healthy life. I am currently working with a 5 year old K9, also a Belgian Malinois and he is also on Canidae. Although I've read the complaints, I will continue to feed both my dogs Canidae. I feel it is a good product and Jake's health is a testament to that.

I think consumers need to remember that cancer is the number one killer in dogs and that the food cannot always be to blame.

I have been feeding my two dogs Canidae canned grain free salmon for a long time. I recently got a new case of food. The first night I fed to our dogs, one dog had severe diarrhea that night and vomited the next day. We withheld food from her for a day and started her back on dry food. Three days later, I fed her canned Canidae food from the new case. She again had diarrhea that night and vomited the next day. Just returned from the vet today, who said she has a GI bacterial infection and she is on antibiotics. I will not feed my dogs Canidae again and am returning the remaining cans I have.

I have just spent $1,000.00 on my dog who is currently at death's door due to a GI track infection/disease that Canidae's "New and improved" All life cycles "Chicken Lamb and Rice" formula dog food has created in him. He's had problems from day one of the switch but now his problems, which thank God I finally traced back to their REALLY bad food, is so bad that he's lost about 20 lbs and is close to death's door with a damn GI track infection/disease that he didn't have prior to the switch. And now my little Lhasa Apso, who is only two and has been the picture of heath, has a Hot Spot!

Someone needs to put a stop to Canidae's taking NO responsibility for this. Our dogs do not deserve this and in my house they are part of the family. Canidae needs to step up the plate and make this right. They say that these problems we're all having have nothing to do with the formula switch but we all (not even knowing each other) simultaneously started seeing the problems in our beloved pets after the switches having occurred. And now Canidae is starting to sell the old formula again. Why would they do that if they knew one was so great and there is nothing wrong with it? Canidae, if you care, if you're even listening, "You have a whole host of really unhappy customers out there who've all been seeing the same problems out of their dogs since you guys made the switch to your so called "New and improved" formula. Not smart to leave us all out here stewing away. Canidae, don't forget there is such a thing as a class action lawsuit. I, for one, am not happy and someone needs to fix this!

We bought our new puppy from a breeder who had started the litter on the Canidae food a few days before they went to new homes. She was mixing the new Canidae food, Beef and Ocean Fish, with the old food. By the time we got him home, we were able to go to straight Canidae food. I started giving my 8 week old English Mastiff puppy the Canidae Beef and Ocean Fish All Life Stages food. Within 2 days, Milo was vomiting and had diarrhea. He vomited every time he ate. Within 2 hours, he became lethargic and sleepy. I stopped the food and started giving him chicken and rice to settle his tummy. On the 4th day, he was not getting any better. We took him to the vet.

We gave the vet all the info, I told him what kind of food we had been feeding him and his schedule. After running test after test trying to figure out what was wrong, his blood work came back and he had a severe infection of his bowels and GI tract. The vet says that the food caused him to become so sick (think poisoning) that his immune system was severely compromised. Because of this, he developed a secondary infection in his bowels and GI tract. The vet told us that it was good that we got him in when we did. Had we not brought him in so soon, the infection would have caused organ failure, in an otherwise perfectly healthy 8 week old puppy. Only 5 days on this food and he almost died. Why is this food still being sold to consumers? Beloved pets are sick and some are dying.

I started feeding my mastiff puppies Canidae Lamb & Rice formula at 6.5 weeks of age. Within 2 days, all dogs developed watery projectile stools and 3 were throwing up as well. I have since taken them off the food and most have returned to normal after a couple of days. Two are still throwing up and having problems. I brought one in the vet today for a hydration pack. The vet did blood panel, stool testing and confirmed that it probably was the food. This was really scary in the fact we could have lost these pups on this food.

I purchased and fed Canidae All Life Stage Formula to my 8 year old Basset Hound for approximately 3 weeks. He has been healthy all his life with no major issues. After feeding this food for the 3 weeks, he vomited yellowish bilr and one night just flopped over on his back and had a major seizure. I took him to the vet and it was suggested that I put him back on Innova which he had always eaten. I switched him immediately and he has not had a seizure again and his stools are fine.

It is approximately 3 months since his one and only seizure. He also had an issue with "Hot Spots" on his face and neck this summer which was diagnosed as a bacterial infection, treated with antibiotics and steroids. He had never had this problem before. After reading complaints against this product, I am suspicious that this also could be related to food. When I contacted Canidae, I was told there has not been any complaints regarding seizures. After querying it on internet I have found several reports about seizure activity associated with this food.

I found an 8d nail, rusty and bent in 35lbs bag of Canidae All Life Stage Formula. The bag was repackaged into ziplock for convenience, therefore, no barcode or package identifiers. As Sherman is fed twice daily, rather than automatic feeder, I was able to see and believe something that would not happen. I suspected no malice and projected it as simple accident of a pallet building too close to the batch and packing plant. Sherman needs iron, but please, let's meter his dosage in a responsible manner. I am proud to say he is very happy and healthy with Canidae products, and maintaining the vet's recommended weight of 21lbs (Dachshund Standard, long hair red/black as near perfect as possible). There was no damage to the dog or my commitment to your offerings. This is for your information. I could not find a place on your website to facilitate this information to you. Thank you.

My 10 year-old Lab Collie mix has had several bacterial infections and horrible skin allergies since we switched to Canidae Platinum Senior dry and canned dog food. We have spent hundreds of dollars and countless hours at the vet over the past few months, without really being able to determine what was going on!

Needless to say, this has been an extremely stressful and costly turn of events. It didn't really dawn on me that his gastrointestinal issues could have been magnified by the premium food that he's been eating. He finally stopped eating altogether last weekend. I took him in again for a fecal test, last night, thinking that it might be yet another bacterial infection. The fecal was negative and our vet suggested that this all might be because of food allergies.

Keep in mind that this is the dog that could eat virtually anything without getting sick, mere months ago. So last night, I sat down at the computer to do some research and I came across this site. Thank goodness I did. I promptly went back to our local pet food store to purchase a limited ingredient Natural Balance food. He gobbled it up. My pet store took back the unopened bag and cans of Canidae that I had left over, but there is no way of recouping the cost of our multiple trips to the vet.

We have three dogs (two 7-year old boxers and a 13-year old McNab mix). All have been on a raw diet until just 2 years ago. We began feeding Canadae to all of them one meal (breakfast) daily. The past two years, the boxers have gone bald in the saddle back areas above their behinds. We moved to just a few meals of raw meat (chicken) during the week and now the 13-year old McNab has bloody loose stools and blood clots in her urine. Took her and the boxers to the vet to be given no clue or explanation to their condition. Blood tests and physical examination show no apparent disease, bladder or urinary infection to explain the illness. She has been put on antibiotics.

After noticing for months that my 6 dogs had very loose stools, and after there having physicals (all clean bills of health) and worm checks (all negative), I decided today to check and see if there was any mention of Canidae on-line. After reading the complaints, I realize that Canidae: Platinum canned and dry, for my 4 older dogs and Chicken and Rice Formula, canned and dry, for my 2 younger dogs,must be the cause. I am with my dogs 24 hours a day and they never eat anything without me knowing it. They have a fenced in yard and I am always out there when they are.

I have been feeding my dogs Canidae for years and never had a problem. Today, I will throw out 2 just opened 30 lb bags and try to return 1 unopened 30 lb bag to where I got it. As a senior citizen on a fixed income, this really hurts. But my dogs are my life and I will not compromise their health. I wish I had checked on Canidae months ago! They have lost a very good customer who was buying 60 lbs a month.

I had put my 199 lb Mastiff/Dane on this product. After three years of dealing with horrendous skin issues, he cleared up. For three years anyway. Then, last year, he started breaking out again. We, along with our vet, could not figure it out. I was finally told by our local pet supply store, that Canidae changed their formula. I emailed the company and in return received a very snide email. I was shocked. We have started him on other food, he has cleared up completely. I rescue dogs, foster dogs and attend a lot of adoption events. I used to be told I should be a spokesman for the company. That is how much I sang their praises! Now, it is the opposite! I let them know what happened to Bobo and I let them know how I was treated!

Customer service doesn't exist any more!

I am so glad I found this site. I recently changed my dry catfood to Felidae and recently my 4-year-old cat is demonstrating behavioral issues. He's been agitated with his tail, biting and chasing it, looks like he's watching ghosts, and just not his normal self. I removed his Felidae this morning and hopefully I will get my happy cat back again!

We had our Bulldog on grain free Canidae food because it had been highly recommended. I noticed that our dog's stool was often quite runny but because of the reportedly high quality of the food I did not think that it could be the culprit. After reading some of the complaints on this site about Canidae, I decided to try something else. Research indicated that Taste of the Wild was good and it was locally available. After 2 days of weaning him off Canidae with a half and half mixture, the change in his stool is remarkable and I am about to eliminate the Canidae completely. I am amazed!

We recently switched to Felidae dry cat food. We have 3 cats, 2 of them had problems including yellow bile vomit and diarrhea/lethargy. I could not find contact info on the Canidae site. When I did finally contact them, they stated the only problems were those in mid-2008. Customers who used the old formula and then used the new formula. She also stated that the information you read on the internet is not all true. They claim that Canidae directly contacted many people and they retracted their stories. Also, that many people posted lies about this food. This CS rep did not ease my worries about this food. If anything, they made me feel worse about it.

Merlin (3 )looked real ill on Thursday 12/4, did not eat, drink or move so of to the vet we went on Friday. The vet found that he had a slight fever but really nothing wrong with him; she gave him antibiotics for a possible infection and 900 cc Lactated Ringers subcutaneously to avoid dehydration and recommended chicken and rice. He had lost 4 pounds since his last check-up in July. Saturday Merlin was fine, but did not want to eat his food. The rest of the gang was seemingly OK; but this Friday Jackie "O" (14 month) came in the kitchen walking in circles, her back arched and unable to lift her head. It looked a lot as if she may have had a seizure, then Sadie (ESS 16) fell over unable to get back up. The puppy Charlie (BC 4 month) only wanted to lay around, as did Daisy (ESS 3 ) both are working dogs, high energy and never lethargic. None wanted to eat, but luckily all did drink something. Then Jackie got diarrhea and vomited. The others followed one by one.

It is now Saturday early morning, we are on the ranch and a million miles from the nearest open vet clinic. Lucky for us we have a vet tech living on the ranch who takes care of the other animals and when Jeff came home he looked at the sick gang. He said that they had had several dogs with the same symptoms at the clinic all due to something they ate. The immediate solution was to give them all chicken broth and later a bit of rice and chicken. If it did not get better by afternoon he would open the clinic and administer Lactated Ringer's. They all got better and by Sunday afternoon everybody was pretty much back to normal. Looking back I should have wondered why their bowls are never empty; apparently they knew something was wrong with the food. My gang was on Canidae for the last three (3) years with no apparent ill effects. The two 40 lb bags we had went in the trash and we are looking for something new, but for the time being the gang gets only chicken, vegetables and rice.

I wrote in September 2009, to say how sick my two year old Westie was becoming on Canidae Dog Food. He was experiencing mucous laden stools and vomiting bile. We took him off of Canidae and put him on Chicken and rice for a short period of time. We began using Wellness with small amounts of chicken and rice mixed in. What a difference, he gained weight, his sparse hair filled in and he became much more active. I feel bad that we were slowly killing him.

I wrote to the company and received a typical PR response. What is wrong with a company that would not want to investigate the problems with their product?

We have feed our English Bulldogs Canidae Senior for years, Right after Thanksgiving Mollie our white Bullie began vomiting clear gooey fluid. We thought she just had an upset tummy. We gave her a little Pepto Bismul, that seemed to help her through the night. The next day the vomiting had worsened! now, it was a yellow Bile color but still just little puddles about two inches in diameter. I was recently laid off from my job,. so there is not much money in my house hold right now. So we were really hoping that it would pass We still felt and hoped that she just had an upset stomach. After the third day with no improvement, we managed to find a vet that would work with people with little or no income. Our regular vet would not even think about seeing a dog without payment in full. There's just something wrong about that too! A loyal paying customer for years and you can't get a little help when you need it.

Anyway we finally took her in to see the Vet. She had a temp of 104. the vet gave her several shots of antibiotic and anti vomiting medicine, then one for alergies. After promising $360 We finnaly took her home about 3:30 pm. She seemed weak but better. Then about 2:30 am, It all started again, except this time she was vomiting profusly with bile and chunks of undigested food in it. We sat up with her the rest of the early morning. About 8 am. She looked better again, So we gave her some water just to see if she could keep it down. Two minutes later up it came, but this time it was a brown stool color. We got her to the vet at 10:30 when he opend. Now he says, he thinks it is Pancreatitus. He gave her some more meds and kept her to get some fluids in her. Aa I write this, we are waiting to hear from the vet. My other Bullie is just fine though! I hope she does not come down with it. I am taking them off Canidae, I just hope it's not too late for Bella. I wonder did they reformulate the Canidae Older dog formula too?

Sasha is a 13-year-old Golden Retriever who had been in good health with a strong GI system, until the summer of 2008, around the same time Canidae changed its All Life Stages formula. She started having lots of gas and losing weight at that time, along with recurrent bouts of yellow diarrhea. She also significantly increased her water consumption and became a heavy panter. The panting even happened when she was lying around, not having gone for a walk. This was probably due to pain and discomfort.

The introduction of the new Canidae unfortunately coincided with the closing of our small neighborhood pet supply shop. Had the shop remained open, we probably would have heard from the proprietress that others were having problems with the dog food. We definitely would have been given a heads-up about the formula change as she was diligent about keeping her customers informed. With the closing of the shop, we found other suppliers, none of whom offered this degree of concern and service for their customers.

We assumed Sasha was just getting old, and she had been overweight, so getting down to a normal size seemed good, but the need for extra water was puzzling. Our veterinarian could not detect any issues with her health a year ago. Up until last week, she had been on Canidae All Life Stages dry food. We believe we gave it to her for a good three years. She almost died last week. On October 25th she became extremely ill, first vomiting food, then bile. Her stool was now pure yellow liquid. Her fever was 102.9 degrees, she had no appetite, and looked like she was in pain. Her weight was down 4 more pounds, significantly below what a normal weight would be for a dog her size. Her now unstoppable weight loss and degeneration was seriously concerning our veterinarian.

Our veterinarian bills last week were about $350. We considered euthanizing her as well. The x-rays revealed that her liver was in trouble, and her anterior vena cava was abnormally narrow (though it is not clear whether the latter is connected to the other symptoms). We believed we were bringing her home from the hospital for a few days to say goodbye. The anti-nausea medication started working and she became extremely hungry. I then went on line to search for Canidae problems, found several websites reporting dogs getting seriously ill, and realized she had possibly been poisoned by Canidae.

In the last year she also had recurrent yeast infections in her ears. We are vigilant about cleaning her ears, but were unable to prevent the infections. She has completely lost her hearing, and we now believe that the way the food was impairing her immune system could have brought on the infections. Her whole system has been compromised; it's more than the GI system that has suffered. We also suspect that her collapse, a year ago September, was due to the food. She suddenly fell and couldn't get up for hours. Afterwards she was no longer able to run properly. She still can not alternate her hind legs while running, and her attempts to run since then have been infrequent. The strength in her hind legs seems to have been permanently diminished since this incident.

We are trying to find out where to have the food tested, as we suspect testing will reveal toxic substances. We are now home-cooking almost all of her food and she has come back to life. The stools are getting solid, the gas is totally gone, and her water consumption and panting have decreased. If only she could hear again and regain normal functioning of her hind legs.

I had no idea what so-ever that Canidae changed their formula way back when and it all makes sense now. I fed Canidae pretty much for the last 3 years of my 3 dogs, yellow lab (10.5); golden retriever (14.5) and Rottweiler (11.5)life. All three experienced diarrhea and became very lethargic. Like most I chalked it off has beeng the heat. Unfortunately they have all since passed. But it all makes sense now why my golden and rotty passed away unexpectedly. I have since gotten a new pup a Lhasapoo and am really glad I have been hesitant to putting her on Canidae, something must have been speaking to me from within for it has been one year since my rotty a passed away whom I miss ever ever so much.

I put my dog on Canidae chicken and rice in early 2007 and he did great until the formula change happened. I didn't put two and two together until I did some research on their product and found that other people were experiencing the same issues as I was. About the time the formula changed happened, every 4 or 5 months I would come home to a huge pile of yellowish mucousy diahrea. it smelled horrible. There was one instance where their was blood in his stool and he was violently ill for about a week with a raging temperature - no explanation could be given by the vet.

About 2 months ago, my dog suffered the first seizure - to my knowledge. He collapsed on the floor, had problems trying to get up and then went into a full seizure episode. I took my dog to the vet. his bloodwork came back fine and they attributed it to his age (he is a 3 year old male golden retreiver and in my opinion far too young to be having to deal with this issue) and stated it appeared he was developing epilepsy. Over the time the formula changed, I noticed Bailey would just "pick" at his food. he would never finish it.

After his first seizure I switched his dog food thinking that may be the culprit after doing research on commercial dog food companies. I put him on "instinct" and he did fine. On Sunday, I switched him back to Canidae and by Tuesday he had another accident in the house - large pile of yellow mucousy diahrea. Yesterday, he was restless and my husband noticed he was staggering around the house acting like he was drunk for about 2 minutes or so he had no leg coordination and was very wobbly.

After he had the first seizure he needed to go to the bathroom. I noticed his stool was the thick mucousy yellow pile I had been noticing over the last year. I am now figuring my dog may have had more seizures than I am aware of and they may have happened at the times he had this diahrea incident. I have fed him Canidae snap biscuits, the wet and dry chicken and the grain free blend. He has had the same reactions to all of it.

He is now scratching a lot more than he used to. I am taking him to the vet today and getting him off this food asap before anything else happens. Canidae should be ashamed of themselves.

We fed our two dogs, a rottweiler and a chocolate lab, Canidae All Life Stages for over 3 years. In the beginning they did great. My labs ears cleared up, they had great coats, and were healthy. Then in 2008 I poured a new bag of Canidae dog food into the food bin and noticed that it looked and smelled different, and not in a good way. I began to feed them the food, but slowly things started to change. Their bowels got loose, their hair turned dull and frizzy, my labs ears got yucky, and she was biting her nails. So I called the company and asked if they had changed formulas, and that's when I found out they did. I was upset that they hadn't made it a point to inform me better, and then denied that the negative chnages I was seeing in my dogs could be from the dog food. We had a trip planned so I figured I would deal with it when I got back. Sadly while we were on vacation my rottweiler suffered a spinal stroke.

She is alive today, can walk, but has trouble, not to mention the thousands we spent in treating her. I also noticed when she was laying down for the 3 months that she couldn't walk(we had to carry her out to the bathroom, and she's 125lbs), that she had developed a cyst on her side, something that wasn't there before. The doctors say they don't know what causes spinal strokes, but I honestly believe Canidae's change in formula had to do with it. My dogs were healthy and looking great till they changed their food, and now my poor rotty drags her foot around everywhere she goes and can no longer play with her best friend.

We have a 9 month old German Shepherd who used to eat Pollux & Castor Brown Rice Forumula, along with some home cooked food too. We switched him to Canidae recently, and he's been having runny, yellow, mucus laden stools off and on for the last month. At first I thought it was my cooking, but then I saw all the complaints here with the exact same symptoms on other dogs! I can't believe it. Canidae used to be a trustworthy company. What happened?

I think the only thing that's kept him from becoming more seriously ill is that he's only been eating Canidae in the morning. I have a brand new 40 pound bag that I'm dumping, NOW!

Thank you everyone for sharing your stories here. You may have saved my dog's life.

I have been feeding my two Dobermans Canidae dog food for over a year, this past summer my dogs became very ill, vomiting and diarrhea. They both lost weight. The puppy starting loosing her hair and had hives on and off, while the older dobe (10) seemed to adjust better. Both dogs went through a series of test just to find out that it was the food they where eating.

My vet told me that Canidae may have changed the formula. I confirmed what my vet told me. I wish I would have know about this sooner I would have taken them off the dog food months ago. It is not appropriate for a company to change the formula of a food product and not notify the consumer. I am gratefull that all I have is a heafty vet bill and not two dead dogs.

My husband wanted to change our dog's food to something that is more healthy-he did his research and found that Canidae was a good option. After three feedings, our Golden, Rocky threw up (7 times) and then refused to eat (a HUGE red flag for him). I took him to the vet (at 3pm) who pumped him with fluids because he was dehydrated and gave him antibiotics and some anti-vomiting meds-he continued to go downhill throughout the day.

At 10pm my husband took him to the ER. He was lethargic, drooling uncontrollably and seemed to have difficulty walking. We didn't expect him to make it through the night. He spent 3 days in the doggy ICU (1400.00). Thank God he is alive today HOWEVER...we didn't make the connection that the food made him sick. He ate chicken and rice for awhile but as soon as we began to transition him to the Canidae, he started acting the same way he did before and he refused to eat it.

Only then did we discover this website and all the complaints! Rocky is doing better but I worry that he will have long lasting health issues like some of the other dogs. I am sick to think this company is refusing to take responsibility even after people's beloved pets died from eating this. emotional distress-considering my husband and I mourned the entire first night our Rocky was in the ER and over 1400 in vet bills so far.

We have had our dog on Canidae All Life Stages since she was a puppy. She has always had problems with frequent ear infections, and she has never been able to express her anal glands herself, both were problems that our vet said would eventually cease. She is now 2 1/2 and has a perpetual ear infection and her anal gland problem is bringing us to the vet's office usually every 3 weeks instead of every two months like before.

In July of 2009, she suddenly started having seizures. Our vet told us that dogs may develop epilepsy at her age and that it's perfectly normal. I accepted this answer, until yesterday. Two days ago I bought Canidae Treats for my dog and then...Another seizure. She has had two other seizures since the first one. Once two weeks ago, and one yesterday morning. My vet told us that if seizures become more common with her a diet modification may be needed.

After the seizure yesterday morning, I really started doing research on Canidae Dog food, and the more I read about it, the more I really believe it is the problem. Phyllis started on a new food yesterday afternoon, I will keep everyone posted on whether or not her conditions improve.

I believe in my heart that the food is the problem. Only a $100 emergency vet bill so far, and if the anal glands thing has been caused by the food, several $15 vet bills in the last two years. The emotional stress of not knowing when the poor dog is going to have her next seizure has been trying enough.

I have always loved feeding my dogs Canidae All stages food. Until about two weeks ago when I puchased something new. Beef and Fish! I have never seen such a sick dog. I came home to a runny mess, a disgustingly stinky dog. For 5 1/2 days she was ill. I had no idea it was the food. I took her stool in checking for parasites only to find out she was normal.

I tried everything to make her feel better, it took days to get her system back to normal. I asked the store owner where I bought the food has something changed? He informed me that alot of his customers had sick dogs and he was going to pull the food off the shelves. Thanks to him for telling me it was the food. I will never buy Canidae food again. I am just thankful I figured out what the problem was.

People put too much stock in commercial dogfood. What does everyone think people did before there was commercial dogfood. Dogs were healthier and lived longer eating meat and vegetables. Even the cheapest cuts of human grade meat are better then Canadae and ALL OTHER commercial processed dogfoods. It is not difficult to feed your dog a raw meat diet. It is healthy. I have done it for over 15 years. Easy as pie. Feeding a beloved pet commercial dogfood and thinking that this is a balanced diet is tantamount with feeding a baby canned baby food and formula instead of breast milk and fresh food. Let's help put these horrible dog food companies out of business as the power is in the hands of the pet owner.

I was shocked to read that my dog's digestive problems could be caused by his dog food. He has had mucous in the stool for the past two weeks. We switched foods back and forth then back to canidae. We thought it was because we had transitioned to a new food Origins. It was so expensive,we went back to the Canidae dry food. We put him on a boiled chicken and rice diet to rest his digestive system and slowly reintroduced the Canidae dry food. The mucous began again. Now we have switched to the same Canidae food in the moist form. He seems better, but I aom really afraid to keep using this product.

The company should be upfront about the problems this food is oausing!

While looking for a more economical way to purchase Canidae All Life Stage dog food, I came across this web site. Once I began reading the stories from other people, I began thinking about the one and only "accident" my 1 1/2 year old german shepherd had in the house. A few weeks ago I came home to a huge, runny mess on my living room carpet. When I looked at my food receipts I found that it was right after I bought a new 44lb bag of Canidae! I switched from Wellness for financial reasons, but I guess I'll be switching back!

My dog too got sick right after we bought the big 40lb bag of the chicken formula! He had diarrhia all over a brand new rug. He has never gone to the bathroom in the house before or since! Unfortunately we were on vacation and he stayed on the food for 2 more days! We had to take him to the vet and pay over $400 for tests, meds and a "Special diet food" that he wouldn't touch! We didn't think it would ever be Canidae as that is what he had eaten at the pound where we rescued him from and had done fine with it for the first 6 months with us. We have tried the lamb and rice and he seems to be doing better. We thought perhaps it was a bad batch of food but it looks like everyone is having the same problems!! I don't know that I will continue feeding him this if they Canidae can't inform users of the issues.

My dog began having severe digestive troubles following the formula change during the summer of 2008. It was a nightmare and the meds her vet prescribed were of little to no help. Her digestive system seemed to have been compromised permanently. I found a mild, easily digested food with very limited ingredients which worked for her, but I have had to supplement with digestive enzymes just to get things back to "normal". I recently stopped the enzymes for a couple of days and things went from bad to worse. She did not have this problem before eating the "new formula" Canidae. Certainly not what I bargained for. I remember feeding her a good quality food at the time that I decided to switch to Canidae and now, looking back, I wish I had left well enough alone.

I have been feeding Canidae food for several years and loved it. But in May my dog started having mucus and bloody diarrhea. then just blood. The vet treated him for pancreatitis ran a blood panel witch was not normal (Dont remember the details) Went on special diet and meds 2weeks. stated on food again stools better but as should be. Has been having all of the same symtoms and concerns as I have been reading. Thinking back, my dogs issues started when I went to the new 40 lb. bag. I am stopping his food today!!

Unbeknownst to its loyal customers, Canidae, once an honest company that provided a safe product, changed ownership and/or management within the last few years. One of those changes was to use a supplier by the name of Diamond, with possible ties to China and I suspect it is this supplier that has slowly poisoned your pets. I have a bag of Canidae Beef and Ocean Fish Meal Formula, the remainder of which has just been sent to a lab for testing here in Seattle. My husband and I are in a unique position of knowing for an absolute fact that our dog has not ingested anything except Canidae kibble and fresh, purified water since April 1st, 2009. Our dog never has access to garbage and has been on nothing but closely monitored leash walks during which he has ingested no feces of any kind, nor garbage, nor plant. When we are finished with play sessions at home with toys, balls, ropes and such they are put out of his reach. Sounds austere and controlling; it's not, we have no children, both work only blocks from our residence and consequently spend plenty of time interacting with our beloved two and a half yr old lab/ sharpei Playdough. Also, if you were to interview a vet you'd find that cars, aggressive dogs left to roam free and random undigestible objects pay much more than half their salary each year.

Back to the reason for testing the kibble... around June 18, 09 our dog started having small amounts of blood in his stool and mucous laden cowpies. After four days of this I took a stool sample to be tested for parasites which came back negative. The problem persisted and as I racked my brains for an explanation I remembered a conversation I had had this past Thanksgiving with someone who had done copious amounts of research on Canidae dog kibble as his dog became ill after consuming it. He was the one who had informed me about Canidae recently changing hands and insists that his research shows Diamond having ties to China. Our dog had best come out of this situation alive and well! I strongly urge Canidae to do the right thing: continue to make a healthful product if that is indeed what you're doing or remove those substances which are causing so much suffering. If appealing to a higher conscience is moot, maybe self-preservation is your thing. Wouldn't cost much for some crazy who's lost faith in our legal system to hire a private investigator to find a private residence or two. I'm too well-adjusted for such behavior and being in the fact gathering phase, awaiting the facts. If this post should reach a competent attorney, I will gladly put you in touch with a well-educated, well-regarded person who has spent hours researching Canidae and if I find that this food had caused my pet his illness, will gladly participate in a class action law suit. In the interim, I'm changing to Innova along with a product made by Eaglepack called Holistic Supplement for Dogs and Cats in an effort to restore his digestive health.

I contacted Agway who sold us this dog food to let them know what is happening. They never contacted me back, all they did was report my claim to Canidae. My dog had to be rushed to the vets yesterday because he had blood dripping out from his butt. He is now being treated for irritable bowel symdrome and is on prescription dog food and medication that he will have to take for the rest of his life and he is 4 months old.

Since July 2009, My 2 dogs (1 german shepherd & 1 chow mix)have been experiencing diahrea off & on for the the last 2 months. At 1st I thought it was the heat, but they are in door dogs. The only food that they eat is Canidae dry Chicken for all stages & Canidae canned lamb & rice mixed in. The problem began after we switched to the canned lamb & rice. We usually gave them canned chicken & rice, but our supplier ran out of it.

Our Shepherd seems to be effected by the food the most, vomiting & diahrea.

I gave our dogs colby and/or cheddar cheese to help the situation, but it doesn't solve it. We are going to switch to a differnt dog food!

I started giving my French Mastiff Canidae snap biscuits. A few days later he started urinating blood. I took a sample to the vet, as requested by him, along with the dog. He said that he had never seen a urine sample with that much blood. In fact it had blood clots in it. The vet had blood work and urinalysis done (which had to be taken via a needle to the bladder. The vet told me that by the lab analuysis, it looks like he must have consumed something toxic that had created an acute attack on his kidneys. Luckily, the vet said that it looks like the kidneys are recovering and he should be fine. I started to look on the internet to try and find out what my dog could have consumed, and I found this webstie. I got so upset, I threw the biscuita away immediately. Now I wish I hadn't so they could be tested. I do have to say, that my other dog also ate the biscuits and didn't seem to have any problems. I hope the company looks into this. I can't think of anything else he could have eaten. We have a fenced yard and we don't use any poisons on our property. In addition, he stays in the house most of the time and someone is here all day. I guess I'll never know for sure, but it seems like a lot of dogs are getting sick who have consumed Canidae products.

I had been feeding my 75lb German Shepherd Canidae All Life Stages Chicken, Turkey, Lamb, and Fish Meal (44lb) food for about a year with no issues. This past July 2009, I picked up the most recent bag from my usual pet store and about half way through the bag in early Aug. 2009 I came home to a complete MESS of liquid diarrhea all over his crate. I put him on the usual rice and plain chicken diet to help him recover, and when he seemed better I slowly started mixing in Canidae again, and a few hours later...same reaction, liquid, uncontrollable diarrhea..in the house! I immediately searched online and found the recent round of similar complaints of a possible formula change all around July-August 2009. It's been 3 weeks and I will need to take my dog into the vet ASAP since his condition is not improving.

I have been feeding Candidae Chicken & Rice Kibble (yellow bag) along with their treats for approximately 4-6 months. After purchasing the last bag (Mid-late July 2009) my dogs have become gravely ill.

My 12 y/o lab mix had frequent urination, fatigue, and diarrhea. This became urgent two days ago when she had severe rectal bleeding (puddles and puddles of blood). I rushed her to the ER vet where she stayed overnight hooked up to IV's and antibiotics. After, radiographs, tests, etc. we had no conclusion as to what caused this. She hasn't eaten anything other than Candidae and there is no possibility of her getting into anything. She is now on a specially prescribed diet from her primary vet. Treatment is ongoing and so far the bill has exceeded $1k.

Since my older dog is on a special diet I've been monitoring my younger dog closely. Especially since she is still on Candidae chicken and rice. What do you know!?! She has the same yellow runny diarrhea and frequent urination. BOTH of my dogs are getting off and staying away from Candidae from this point on.

The rest of the food (which is alot) is getting sent off for testing. I can't trust the safety of this brand at this point. Too risky.

Oh, did I mention that since my other dog is on a different diet she has made a dramatic recovery? It's the truth.

I have fed my dog Canidae for 5 years with no problems. Then we bought a new bag of Canidae Lamb and Brown Rice Formula dry dog food on Aug 2nd, and began feeding from it approx. 1 week later. About a week later I began to notice an increase in water intake & frequency in urination. I kept an eye on him, but he displayed no further symptoms so I attributed it to the warm temperatures. On Aug 19th I had planned to make a vet appointment due to his continuing frequency urinating.

That evening he yelped in pain, lost feeling in his back legs and lost bladder control. We rushed him to the vet that night. Friday, Aug 21st he was diagnosed with severe renal failure. He did not respond to treatment and had to be euthanized. Our vet bill will be approximately $1000.

We have gotten a purebred german shepherd who has been sick with blood in the stool and the yellow diarrhea with blood mucus. Twice he has been to the vets and has been treated with different medication only to not have it resolved. Today I went to this web site and could not believe that I read. Exactly the same thing that has been happening to my puppy has been happening to other dogs and they have died!!

My dog is 3 years old 96lbs and was being fed canidae all life stages since he was a puppy. I noticed he was scratching himself all the time. He didn't want to eat his food, when his hunger gets to him he would eat it. I decided to watch him when I let him out in the yard on 7/31 and noticed he was throwing up yellow frothy slime. His stool was yellow but semi-formed. After going online to google his problems I found out what was going on with canidae and I'm shocked to see his food is the cause, as I was reading I stopped got up and dumped his full bowl of food in the garbage.

I went and bought him wellness dog food. I am thankful for the internet because I think I caught this in time and he is now eating wellness without ANY canidae mixed in to transition him. I was too afraid to put any of that stuff in his new food. Now his new food doesn't sit it his bowl like canidae did he eats it right up! I had bought the largest size bag canidae makes and the pet store would not give me my money back! My dog seems to be better now. Its only been 3 days since he's been eating wellness and if I notice anymore throwing up or other problems off to the vet we'll go. Why doesn't the fda do something, people like me had no clue it was the food! Other animals are not so lucky!

I was feeding my three cats Felidae cat food by Canidae and I bought the 8 pound bag. Usually I buy a smaller bag, but the pet store was out of the smaller bag. Two of the cats refused to eat it to the point of starving themselves for three days although when they were offered other people foods that they normally won't eat, they ate that no problem which told me they were starving. One of my cats ate the Felidae cat food sparingly and he started vomiting.

After three days I realized it probably was the food as it was a much darker colour than it should have been. I had thrown the bag out and when I called the company I got the old, "well not all batches are made exactly the same and maybe this is what the cats turned their nose up at." I said, " That doesn't make sence that two cats would starve themsevles and then why is the other one vomiting?" I bought a small bag of it and it was the right colour and the cats ate it and the other one stopped vomiting.

I had to get more food and all the store had was the large bags again, so I purchased it. Same thing happened the first day although the colour of the food was fine. I have switched the cats to PC finicky cat food until I can find out what is going on. The first bag, I threw out the bag the food came in but I have a small sample of it and the second bag I still have.The first bag was purchased the beginning of July, but I didn't use it until close to the end of July. The best before date is May 13 2010. Product number #3008 and it's the Cats and Kittens formula

I Swithched my 2 dogs dry food to Canidae lamb/brn rice All life stages (gradually in 3 weeks) and both of them suffered from yellow smelly runny pudding poohs. Once the large bag was done they had started to settle a little so I bought a second bag and now both of them are back to square 1. No vomiting or lethargy though. After all the complaints I have now read. I will proptly discontinue use!

I bought my dogs some cans of Canidae Dog Food, for all stages of life. I have a 12 year old Border Collie and a 7 year old Pit Bull. The Pit started vomiting and didn't do well. The Border vomited a little, but much of the food passed through her. The Border Collie DIED less than 12 hours after eating the food. The Pit is ailing and I hope she will make it. The vet thought they were poisoned.

I went to my vet and had to go to ER and the Border didn't make it. I am keeping vigil over my Pit and hope it will go well. The Vet said he didn't know what to do. I am so mad. The Border was FINE right before I fed her (9:00 PM) and DEAD by 4 PM next day. DO NOT TRUST THIS COMPANY! I called them and was told there had been NO complaints. They did say they would send me 4 free cans. Okay, how much were the cans ($1.89 each), how much was ER vet bills for 2 dogs????

I purchased a 44# bag of Canidae All Stages Dog Food just last week, for a new puppy that I picked up Monday 7-6-2009. The puppy breeder used Canidae so being the responsible dog owner that I felt that I was, I got him some Canidae. I have other dogs and one "WAS" a little CH Sire (fancy) AKC Show Yorkie named Taz. Only 4 lbs. and only 2 years old on 7-7-09.

So, it's hard to keep the new food away from the other dogs and of course they had to try it. Now, that little 4 lb. Yorkie is not a gobbler but just a couple days or so after introducing the Canidae into my home, my little 4 lb. Yorkie started drooling then completely soaked all the hair on the front of him "twice". This started Sunday July 12th 2009. I notice he's puking and can't even keep water down. His stoool were 100% blood. I called the Vet and she tells me to give him Pepto Bismol and Pedialite. I worked with him from 4 PM until almost 8:30 PM. He was alert but still sick and not peeing by my bedtime. I awoke at 4:30 AM (ish) and his poor little body was warm but he was semi stiff, still breathing. bloody stool everywhere and eyes rolled back into his head. Drove 90 MPH to 24/7 Animal Hospital. They started him on TV, gave him dextrose, etc. His labs show that his Pancreus was irritated from the food and threw out all sorts of enzimes that attacked all of his organs in his body. His blood was so thick from the dehydration that he likely had clots in every part of his body. About 2-3 hours after he was in the hospital his heart eventually quit, CPR ws initiated and I was called and updated. I decided to stop CPR because the doctor felt that he already had irreversible brain damage (from the puking and dehydration) which was even before the heart attack.

It's been "3" days since this happened and I'm still emotionally traumatized by this. I paid $2600 for this little dog not to mention the $1000 in Vet bills just for that one event that lead to his heart attack. Canidae Dog Food is horrible but I'm keeping this bag to have it tested for poisons!

Dog was puking after I gave him Canidae from a new bag of food. I asked the PetPals employee if they had any known problems with the food and was told no. I then find the consumer affairs website that has all sorts of information about this food making dogs sick, AND a statement from the Canidae company stating that they had put all sorts of information out to the retailers.

Fed my dog from a new bag of Canidae dog food on Wednesday and he ***** a total of 6 times between Wednesday night and Thursday afternoon. I took the Canidae away and fed homemade rice with chicken and he has been **** free for 30 hours.

The dry dog food is making our dogs sick. After a year if feeding it with no problems, our dogs have begun vomiting and having diarrhea. My parents' two dogs became ill from it, and one of them has permanent kidney damage. Our feed store owner called the company because she said she'd had other complaints, and all the company would do is "confirm they'd changed the formula." They refused to tell her in what way, or anything else. What's going on?! My folks have hundreds of dollars in vet hosp. bills from June. We weren't having problems with it and just bought a new bag, and now our dogs are getting sick. We're throwing it out and switching brands.

I bought a "Whippet" dog for my husband for fathers day in June of 07. He was a wonderful pet, playful and most loved by my 2 kids. As the breeder suggested some quality dog foods to feed him we settled on "Canidae". He seemed to like it and be healthy. In June of 08 we went back and my husband bought a sister, female whippet for me. Now we were very happy with our two dogs and they were brother and sister. In May of 09 our Male had gotten sick, he would not eat, or drink I took him to vet right away, long story short he passed with in five days of becoming ill. He suffered from pancreitis, we had no clue why. We were asked repeatedly if we changed his food or treats or if he got into something. Nothing that we knew of. Today I was trying to compare dog foods,

My dog doesn't seem to want to eat much, and has vomiting every once in a while. I think it might be the food. In my research I came upon a web site talking about the class action law suite against "Canidae". After reading some of the statements I feel that this company is the reasone our beloved "Denver" is no longer with us. I would like this to be looked into and someone make the company tell the truth. It should be made public so no more family pets have to suffer, or even die.

We have been feeding Canidae dry and wet food to our six miniature Dachshunds for several years, without any trouble until about six months ago. Then each of the dogs often had runny stools and were lethargic for several days at a time. Two of the dogs were affected more than the others, and one of them had recurring bouts of the problems. Our vet tested feces and questioned us about feeding habits, etc., but could not point to anything definitively. We spent hundreds of dollars on vet bills, and had standing orders for refills of antibiotics and anti-diarrhea pills, but nothing solved the problem.

The dog that suffered the worse finally would eat nothing but chicken strip treats, and she had to be force fed her medicine. We discovered this web site and two days ago found out the problems reported here. We immediately stopped feeding Canidae and went with a quality dry and wet dog food, and we have been amazed at how well all six dogs have responded. They have all become much happier overnight, and the loose stools are gone.

My golden retriever "Buddy" 5 yrs at the time was on Canidae for a many years, then after the formula change he started vomitting, bloody stools and lethargic. He went from 102 lbs down to 88 lbs in a few months. Now he is in kidney failure.

I did want to say, however, that the rescue organization that I work with has fed all of our program dogs (approx. 100) for almost a year now with good success. A couple of the dogs did develop some gas, but once we decreased the food amount (we were over-feeding according to the feed guidelines on the bag), the problem stopped. One of our dogs had to be changed to a grain-free food due to food allergies, but this would have happened regardless of the brand. I also know many of our adopters now feed Canidae with success, as well as our volunteers. So I don't know that across the board we can say that Canidae is a bad food. And let's face it, there are MANY problems out there with MANY pet foods - mostly because of poor regulation in the industry.

I began to feed the Canidae Snap Biscuits as a treat for my Lab/Mastiff mix puppy, 9 months old. I have been giving these treats for about a month. I had to take my puppy the vet this morning for vomiting and diarrhea. He displayed symptoms earlier of scratching and occasional loose stools. I was doing research on this product and was shocked to learn others had similar issues. I am hoping my pup will make a full recovery. I am having these biscuits tested to see what is actually in them.

Been feeding our 2 dogs Canidae for YEARS, like 6 or 7 maybe more. They did great on it until this year. We usually buy 4-5 bags at a time as we live way out in the mountains of Colorado. So I did not find out about the change of formula until Mar 09 when we bought 4 more bags. Here is how I found out: my younger dog hesitated when I fed her - which NEVER happens! I looked at the food, that my husband had poured and knew immediately that something was different. I asked him if he got the right formula, he did, I had about 12 cups of the old formula and we could see the difference, so I knew we had do the transitioning (which all of us dogs owners know to do when feeding new/different food). Which we did over a 2 week time period.

My 2 dogs still had a hard time, basically some vomiting, yellow, soft, slime-covered stool. I checked the Canidae website and confirmed they changed the formula, everything they changed looked great - my dogs just don't do well on it anymore. It's been 3 months and the stool issue has not resolved, so I did some research and decided we are changing brands. I don't want to risk losing my dogs over this OR making them anymore sick. I would have paid more for the old Canidae formula, that's how good it WAS. Extremely disappointed. We will be returning the other 2.5 bags and the biscuits.

Our dog experienced a unexplained reaction he eats Canidea Dry Food last 2 bags. Our German Shepherd has experienced a black tone on tongue (may 19th), he appeared healthy. We took him for his Heartworm test not for symptoms, now!!!Took to vet did blood & urine. Diagnosed with kidney disease. elevated BUN & Cremintine, phosperous & amalyse (Off the map) in blood. Protein level normal in urine. NEED HELP NOW!!!!!!!

Have spent $1000 on Vet bills so far. Dog red blood count half is critically low, lack energy, no diarrea he does not urine & drink too much or is dehydrated yet. I JUST PICKUP FOOD TODAY I'm filled is bowl this morning. WE NEED A CURE, NOW. Vet gave us 9 months at best he 16 months old. PLEASE HELP OUR BABY!!

My 2 yr. old Bichon had IBS really bad
on other foods until I put him on Canidae dry(75%) and canned food (25%) in January 09. 5 months later he is doing really well with no problems at all.
The Vet bills prior to this change ran
up to several hundred dollars and the Vet never told me that his IBS could be food related.


My other 1.5 year old Bichon is thriving on the Canidae food.
I'm not sure why this site has so many
complaints but I do know that Canidae does NOT respond to consumers when there are questions and and if you email them, there is NO response. I'd say that poor customer service is about

all there is to complain about.

I have always fed my beagle, Ben, homemade food; a recipe given to me by a dog obedience school. It's a mixture of brown rice, ground beef, ground chicken or turkey, pinto beans, green beans and peas. I've supplemented this with fish oil and fruit (bananas, apples, tomatoes), and beef marrow bones. Ben has always been extremely healthy - he's almost 10 years old and has never had any illness or gastric problems. However, he did wear his teeth down chewing on the marrow bones, so I decided to switch him to a mixture of homecooked food plus high-quality dry food and stop feeding him the bones. I wanted something hard and crunchy to help keep his teeth clean.

Two and half weeks ago, I started him on Canidae lamb meal and rice formula dry food mixed with the homecooked food. Last night I discovered bright red bloody mucas in his stools so today I took him to the vet. The tests were inconclusive, but showed he was dehydrated, his gums were tacky and he had an elevated red blood cell count. Rather than put him on an IV overnight at the emergency animal hospital, I chose to let them hydrate him under the skin and he came home with a 7 day prescription for Metronidazole and a recommended diet of chicken and rice for the next week or so.

While I have no proof that it was the Canidae that caused this, I hope that taking him off Canidae and putting him back on his natural, home-cooked diet will restore his 9 and a half year record good health. My vet bill today was just over $200.

We began feeding our dog Canidae dog food last year and she began to show signs of deterioration, culminating is what the vet has described as kidney failure as well as liver problems. We then read about all the kidney and liver problems dogs have had on the new Candidae formula.

At the end of December (2008), after several days of internet research, reading dog food labels, asking questions, etc., I decided to try Canidae dog food. I hugely regret this decision. I put two of my Bouviers, Crystal and Keeli, on the Canidae Original. I began gradually changing them over to it but when the mixture increased to 50/50 Keeli ended up with loose stools.

After a while, thinking the multiple meats in the Original was upsetting her, maybe it was too rich, I decided to put Keeli and Crystal on the Canidae Chicken and Rice formula, thats what they were used to, chicken and rice formula in a different brand of dog food. They were on the Canidae Chicken and Rice formula for the month of January and Keeli had loose stools or diarrhea that whole time. She also had hot spots on her cheeks (first the right cheek then the left cheek) which I couldnt get under control even with antibiotics.

At one point in January I even emailed the Canidae Company but got a couple of copy/paste responses with no interest in my individual concern.

Their email responses showed a lack of concern, a seemingly blaming attitude (it must be that you transitioned too quickly), I actually felt insulted by their responses. They didnt care about me or my dogs, such a lousy attitude. A little bit about me I grew up on a farm, raised and trained horses for several years, then about 20 years ago I bought my first show dog (a Bouvier) and ever since then I have raised, trained, and shown Bouviers with over 40 Champions to my credit. So I have a lot of experience with animals.
In February (just a few weeks after I started feeding the Canidae) Keeli, our 5 year old *****, ended up sick. She was diagnosed with pancreatitis. Her blood work showed elevated lipase and the ultrasound verified pancreatitis. After a week at my vet's clinic Keeli came home on Science Diet dog food (which I hate).

Just when I am thinking Keeli is going to be okay and she was seemingly feeling better, Crystal, our 9 year old *****, refused to eat her breakfast.

Throughout this time Crystal had acted lethargic and somewhat painful at times but her stool remained okay so we blamed it on her back problems. It didnt occur to me that Crystal may have been sick too. But when she wouldnt eat her breakfast I took her into my vets and sure enough now Crystal has pancreatitis (that was April 24th). She spent 11 days at my vet clinic and improved somewhat but remained anemic. She came home to us on a Monday but by Wednesday she was so weak she could hardly walk without stumbling. I was so upset; I took her back into my vets clinic. I am again sitting on the floor at my vets clinic with my dog in my arms crying, so many tears these past few months. They kept Crystal over night, I went back the next morning to visit her, they had to carry her into the room because she was too weak to walk on her own. Sitting on the floor, Crystals head in my lap, I looked up at my vet and in shock and with tears I said, Shes worse than she was yesterday. That was when I told my vet I wanted to take her to OVRS (a specialist vet clinic in the Detroit area). I got her there by afternoon but it was too late for Crystal, they couldn't help her. She died by the next morning. And less than a week after Crystal died, Keeli ends up with pancreatitis again. Keeli, my sweetie, my love, so devoted to me she follows me around the house, full of happy energypancreatitis for the second time. Am I going to lose her too??!!! So far this year my vet bills are over $6000.

I am so heartbroken, and of course blaming myself. I made a huge mistake changing over to Canidae. I lost Crystal and now does this mean that Keeli will have chronic pancreatitis and/or a shorter life span all because of feeding Canidae for six weeks? I wish I had known of all these problems before I fed Canidae.

I fed Canidae ALS to my five dogs until they changed their formula last year and all of my dogs became very sick (yellow diarrhea, vomiting, lethargy, and so on). I changed dry foods, but kept them on a little canned Canidae each day. For months, the consistency of the canned food was smooth; however, this last case I bought was much, much different. The food is dry and crumbly, and it smells absolutely terrible.

It smells spoiled or rotted. So I am now taking my guys completely off of any and all Canidae products because obviously this company can't be trusted to put out a good, consistent product. How sad. This company used to be very customer focused and the products were great. Not any longer, however.

A few months back my dog began throwing up a lot, eventually a few times a week. he would jump up from bed at night and was clearly uncomfortable. the gurgling sounds coming from his stomach were an indication that he was in pain and going to have an episode. after about a month of this we went to the vet to test for parasites. the test was negative. i read online about the problem with canidae which he'd been eating for several months. i put him on another food, transitioning with boiled hamburger and rice. he threw up once more about a week later but hasn't since (about two months ago). there's no question in my mind that it was the food. and it was not about transitioning since he'd been eating it without a problem for quite a while after the recipe was changed. my fear is that it took that long to cause the damage which resulted in the symptoms. he seems fine now but it's alarming to read about so many dogs who suffered permanent intestinal damage.

My original complaint was registered on September 5, 2008. My Yorkie suffered the same symptoms as other posts and ended up being hooked up intravenously for 3 days at the Vet. Since that incident, we changed his diet from Canidae All Life Stage - Chicken and Rice Formula dry food (which he refused to eat anymore) to Iams small & toy breed, which he tolerated without any issues. However, he suffered with bouts of vomiting and runny stool at least once a month and never got back to his expected good health.

On April 21, 2009 he became ill with the same gastric symptoms and, regardless of our attempts to keep him hydrated, he died at home in our arms. He was only 3.5 years old and we are crushed.

I am appalled at Canidae for not taking responsibility for their actions. There are far too many related incidents to write this off as a coincidence that is not related to tainted food.

In May of 2007 my husband and I bought an eight week old female boerboel puppy from a reputable breeder. We started her out on Canidae All Life Stages dry chicken and rice formula kibble when we got her home. We fed her this food until spring of 2008 because she, and our other dog, a border collie, consistently experienced diarrhea on a daily basis -- yellow, mucous threaded diarrhea, with frequent bouts of vomiting. The older border collie was not affected as severely as our boerboel puppy. Our boerboel had terrible gas all the time.

Then our boerboel girl developed ear infections and started to chew her feet all the time, developing sores on them. I treated her with miconazole products but the condition never cleared up. The vet eventually put her on antibiotics, and Otomax for her ears, which gave her some relief for about a month. It was around this time that we decided there was something wrong with Canidae and switched to Innova.

The diarrhea cleared up in our border collie, but our boerboel was still experiencing intermittent colitis. She never quite recovered from whatever damage had occurred to her gastrointestinal system.

March of 2009 she began to fail, losing weight, ear infections, raging skin infections, and diarrhea and vomiting. Back and forth to the vet. Saturday, May 26, 2009 she vomited twice, and had leg spasms. Then at 4:30 on Sunday morning she began to howl in pain and pass copious amounts of blood from her bowel. By 8:00 Am she was hemorrhaging and had fallen unconscious. We rushed her to the vet, where she hemorrhaged to death.

X Rays revealed a damaged stomach and intestinal track. The vet opened her up and examined her bowel, discovering an approx. 12" length of ruptured, inflammatory, necrotic bowel.

Pathology report declared the absence of pathogens and bacteria. Our Boerboel's bowel had somehow been damaged and she'd developed a progressive inflammatory disease of the bowel that eventually ruptured her intestinal track, killing her.

She was beautiful, bred from champion lines, and the love of our lives. she died three weeks short of her second birthday. I hold Canidae responsible for destroying our developing puppy's digestive system.

I cannot even begin to describe our grief.

We have all the receipts for the purchased Canidae, from the time we brought our baby home, to when we took her off the product.

Nothing can bring her back. But Canidae needs to step up to the plate. If we'd raised our puppy on a different food she would still be alive today. Canidae ruined her bowel. I can only hope and pray that our border collie does not eventually succumb to the same product induced disease.

Started my 6 month akita on it after taking him off Science Diet. He immediately started to have diarrhea. Reduced the quantities, and stuck with it for about 2 months, and his stool eventually improved. My vet told me other people were having the same problem.

He developed a reaction, itching all over - scratched himself raw and bloody twice - tested for mites, found none... supposed it was a allergy to chicken... no concrete proof so far. Got some redness around his penis.... and so on and so on.

Wrote to Canidae and their response did not satisfy. It went like this:
1. Formula was changed
2. mix it 50/50 and gradually increase new formula
3. OR Feed 100% new formula, in smaller portions more often
4. Prevent your dog from eating quickly
5. Check with your vet to see if something is wrong with your dog

6. And hey! if you still not satisfied, we'll give you a refund.

That's a CRAP attitude. No big deal, your dog started eating our stuff and suddenly starts having these problems? Maybe its something on your end! Deceitful people! They never acknowledged a problem so they obviously dont care about my dog and their food.

What really ****** me off was their vague, puerile, sanitized corporate response, and I'm getting more worked up just writing this. It isnt pleasant to see your pet tearing up at himself.

I thought we got a bad batch here in the Caribbean, but after seeing multitudes of similar complaints and putting it all together, I am finished with this. I care about my dog and I dont want to have the risk of any long term problems.

I am glad there is this forum for product feedback. I currently feed him a mix of everyday, middle tier chow with lamb necks & potatoes

We have been a loyal Canidae customer for the last 8 years and sadly since the switch of their dog food formula, our dogs were never quite the same. The stools, the coats and skins have all indicated to us that something in the food has changed for the worse. We have been reluctant to believe or blindly except that this is all the cause of the formula change but the evident is too great to ignore and has ultimately forced us to make a change. We are quite happy now with a new dog food and I'm glad to report that even with just over 10 days of feeding the new foods in place of Canidae, we'd already seen great improvements. The funny thing is that we used to recommend Canidae to all our friends with the troubles they had with their dog food.


One quick observation I'd like to mention in relation to this; my wife and I used to run a dog boarding facility few years back at our home in Northern California and from time to time when the boarding dogs ran out of their foods, we were always happy and never hesitate to use Canidae as substitution and no dogs , I say again, "no dogs" that we introduced the food to had never has any kind of digestive problems. We live in Central Texas now for the past 3 years and although we're no longer running the boarding home, we have been involved with retired racing greyhounds and have off and on brought in foster dogs, our experiences with the new Canidae were not quite the same as the old Canidae. Our last foster whom we had for the past 3 months were never quite adjusted to the food and problem with loose stools and diarrhea are quite routine, our own 3 dogs(not all Greyhounds) were not the same with the new formula either.
I hope it's not too late for Canidae to bring back the old formula and hopefully when it does, may be one day I will consider going back to the brand but the issue of trust at least for now is broken.

Regards,

I began feeding my dog Canidae "Snap bits" (original and platinum)about three months ago because I believed that they were safe to feed my dog as a treat (I thoroughly researched the website and everything sounded great). The treats were only something extra as she eats Merrick dog food and has ever since the recall of alot of the other foods out there. Shortly after I began feeding my dog the snap bits she became lethargic, had loose stools, and just never wanted to walk or play much anymore-I found this to be strange since she is only 4 years old and loves to walk in the park and chase a frisbee on a daily basis usually. I thought maybe the heat outside had something to do with it (we are approaching spring and summer and in the South it is really humid and hot) so I let her rest most of the time.

I accidentally stumbled upon the consumer affairs website and read other testimonies of owners who have pets that have eated Canidae food and their symptoms matched my dog's symptoms (obsessively itching and scratching, loose stool, lethargic) and I was shocked. I have taken her off of the Canidae treats totally (it has been a week now) and she is back to her playful energetic self again. I don't know what Canidae puts in their products to make the animals so sick but shame on you Canidae-I will tell everyone I know and all of the stores that stock Canidae products. I have used Merrick products for several years and have never had any problems-it is all Merrick all the time now for my dog.

We recently put all of our beloved bullies on the Canidae dog food with very high expectations from past users, etc. Not probably a good month into the food we noticed horrible gas, their **** was like yellowish, runny ant they acted like they were still so very hungry when they were done eating their meal.

Today I am a believer of all the post on this website! I WILL never use this food again and will tell everyone that we have turned on to it to find something better. One of my top females was bred and we delivered her pups today. Everyone of them were water babies! We HAVE NEVER had a problem with this, ever. This female was indeed very top quality and very healthy! My vet does believe that was what the problem was that caused all these poor, inocent puppies to loose their lives!

My heart is sick and I will NEVER, NEVER forgive this company! As far as I am concerned they OWE us 2700.00 per puppy plus all costs of the treatment of clearing all thier **** issues! it is so sad that we trust company's to do their very best and provide us with the highest quality of food-YOU should be ashamed of yourselves!!

My dog is has suddenly started sratching. There are no signs of rashes or allergic issues. Within the last couple of months she has loose stool as well.

I have a dog who has been ill past 3-5 months since started feeding him this brand of food (Fall'08). He's had chronic GI distress to point of systemic disease with depression, lethargy, neurologia, unthriftiness and weight loss. Early tests(in Dec) indicated low grade inflammatory hepatitis which has NOT been cured[as revealed by recent testing (March)]. He's been on a therapeutic diet along with medicinal treatments but has been a very slow recovery--agonizingly so!

His signs/symptoms are exactly what have been desribed by pet parents in this website and others thus strongly believe/feel it's due to the food(also personally know p.p with same problem in their dog). My dog just turned 11 thus not at age can easily handle this type of health crisis especially since had pre-existing problems plus has been through previouis food contamination exposure [in March '07(via Nutro brand)]. REALLY disappointed and distressed that he's probably been poisoned again, by a high quality food no less...what do I do now?! Would give him people food but it's just as risky for contamination & poisoning!

1)~$1000 in vet bills plus meds and special diet 2)Possible long term financial stress if incurable 3)Was doing Animal-Assisted Therapy which may not be able to continue (if not enough improvement)

Canidae ALS made my dog horribly ill too! I have been feeding her Canidae for over a year, but I noticed a drastic change in her stool and her energy level after Canidae switched their formula. It got so bad that my dog would not even eat the food. I fed her some home cooked meals for a couple of days and her recovery has been remarkable. I have now switched her dog food and she is back to her old puppy power ways.

If not for the consumer affairs site and the owners who posted their stories and dogs symptoms, I would have continued to feed my dog the Canidae. The moment I switched her food, she began to get better. I AM FURIOUS! Companies like this make me sick that their profit margins take precedence over ethics and morals. What sickens me more is that I recommend Canidae food to my family and friends that have recently been new dog owners, and they have had the exact same results (vomiting, diarrhea, excessive gas, lack of energy, etc.)

I feel lucky to have figured out what was causing my dog to be sick but what about those owners who may not be as fortunate? I for one will be telling anyone that is a dog owner, food supplier, or anyone that will listen about my situation and to NOT feed Canidae to their pets.

Due to the food my dog suffered vomiting, diarrhea, excessive gas, lack of energy, weight loss, hair loss.

Our dog (1 yr.old), has been experiencing a lot of diareha since you have changed your fomrula. She does not want to go near the food. She seems very hesitant to eat it, and she has left diareha everywhere for a week. I finally realized that there is a problem with her food. My daughter who lives downstate, uses the same dog food for her dog. When I told her Sky's symptoms, she said that her dog has been doing exactly the same thing. You need to be more thorough in your testing on dogs before introducing a new product.. I plan to switch dog foods, but I now have almost a whole 44 lb. bag left.

I don't know why this is happening to other peoples dogs when they gave their dogs Canidae, but We started giving our dogs Canidae in 2003. We had to stop in Aug 2004, because we moved to Tx and did not know where to purchase it. We then found a place that would deliver Canidae Platinum to us and that was in Jan 2006. And we have been giving our dogs Canidae ever since.

Our dogs have not had any reactions to to Canidae dog food except that they have better stools now. They have nice shiny coats and they have lost weight. We stand behind Canidae 100%.

What people have to realize in my opinion is that we are humans and no one is perfect and just like any other company out there, there will be mistakes, may have bad batches of food. Just look at the Peanut butter scare or the other scares out there. It's not good I know, but it's reality.

I have contacted Canidae and I try to keep up on their food and any changes. I also do my own research on the food. I want to make sure my dogs are getting the best food possible.

Two chnages occured around the same time: monday morning: applied sentry pro xfc to dog meanwhile, diet transition to canidae was occuring, on monday we were at 50/50. Tuesday morning at 4am, the dog started vomiting, I discovered she was eating dirt from the house plant. Tuesday night, she was eating grass all along her walk. Wednesday morning, more vomiting, she did have a small bowl of canidae Tuesday night, and its all over my apt now. Wednesday night, bad diarhea - the grass eating has stopped gave her some boiled chicken - she feels like shes running a fever

at first I thought it was the sentry. she acted funny the first time I gave it to her, but she didnt throw up. Now I suspect the canidae rice and lamb. what a waste of $35. will put her back on 'ol' roy' before she eats candiae ever again

I far as I am concerned Canidae dog food KILLED my dog. He passed away in June of 2008. Same exact symptoms as others as posted in here but he wasnt lucky enough to make it. There is a class action lawsuit filed for this dog food company and the lawyers have contacted me and are getting my medical records of my deceased dog and his barium/sonar xrays. I believe my dog died from this food and that I have the medical proof!

If you dont think a dog food can kill your dog because some company rather pay less for cheap ingredients from China and God knows where else your nuts! I do not trust ANY dry dog food company! I am not going to ever let another dog food company kill my dog again! I trusted Canidae, they let me AND all dog owners down! And I believe in my heart their food was the cause of my beautiful english bulldogs sickness then death.


The last bag of Canidae senior dog food I bought made my dog very sick. He could not digest the food the threw up the food 8 to 10 hours after eating. This went on for two weeks while my vet did xrays, an ultrasound and blood work. All were negative. We them switched foods and the problem went away. I still have some of the food and wish there was a way to test for contamination opr other problems with the food.

Almost $1000.00 in vet bills and a dog that was very sick.

We have been using canidae for several years now, i did not know about the the formula change, but our dogs did just fine with it. Their coats are healthy, and they couldn't be healthier.

I don't believe that a dog food could cause death...please! get real here. we are absolutely happy with this food.


I've been feeding Canidae All Life Stages dry food to 3 of my 5 dogs (whippets) for 2-3 years. I chose Canidae because they only used US ingredients.

They all did fine with the formulation change - although a note on the label would have been nice.

Soon after I bought the most recent bag, one my my whippets got violent diarrhea with a yellowish mucusy discharge.

Gave her kayopectate and put her on chicken and rice homemade diet. She did well on that until I tried to get her back on the Canidae, she got the diarrhea again.

I thought I may have tried to change her diet too quickly so I went back to chicken and rice again. When she was better I very slowly (2-3 additional kibbles a day) added the Canidae back to her diet. When she reached 25 kibbles, the diarrhea returned.

I took her to the vet today to rule out sickness and parasites. She got a clean bill of health.

My other 2 whippets who are on the Canidae also got diarrhea. I was able to clear them up about 90% but their stools are still soft, not firm like they have always been.

My last 2 dogs who did NOT get sick are eating other foods. They do not eat the Canidae.

I spoke with Beth in customer service. She explained how it could not be the food because of the extensive testing they do of each batch of food - including both their own in house testing and then testing at a 3rd party lab.

I explained that it had to be the food as my dog had received a clean bill of health with the exception of the diarrhea and the only dogs of mine that got sick were the dogs who ate Canidae. In my opinion this batch has something wrong with it and was not tested.

Vet bill on 4-9-2009 $130. I will have to wait to see if they recover fully before knowing if that will be the extent of the damages.


I was feeding my cocker spaniel what I thought was a good food from our local supermarket. His eyes was always running and he just didn't look as good as he should. I switched to Canidae ALS before the formula change and the difference in his eyes and coat was amazing. No more runny eyes! I was dismayed that Canidae chose to change the formula because I was so pleased with the quality, espeically for the price.

When I called Canidae and inquired why they were changing I was told that it was due to the increase in cost for rice. I was not pleased. I guess others were not pleased with that initial honest reply because I called again and was told that the formula had not been changed due to rising cost, but that it had been improved. Well, perhaps according to them, but sadly my dog has been itching non-stop since the change. He's been wearing long sleeve shirts and is bathed twice weekly with an expensive shampoo.

I LOVED the old Canidae formula and wish they hadn't changed it. I would have paid more for the product. As it stands I am currently trying my cocker on a different food. I contacted Canidae yet again and they were very responsive and sent my a coupon to sample their grain free formula. I will give it a try, but I'm just so disappointed that they cut corners in the first place.

I have two mixed-breed dogs of ages 1 and 3 years. I have been giving them the all-ages Canidae dog food, and a couple weeks ago they both came down with mustard yellow runny diarrhea. I switched them to rice/chicken homemade food and after a couple days I saw improvement so I tried to slowly introduce one of them back to the Canidae, and immediately she got the mustard yellow runny diarrhea again.

I cannot prove something is wrong with the dog food but it is suspicious. I thought that perhaps I just got a bad bag of food since they had been okay with Canidae until this last bag. Based on my personal experiences and the other complaints, I unfortunately will not use Canidae again.

My dogs have suffered from illness for almost 2 weeks and I am waiting to see whether they will require vet assistance.

I have used this bran for several years. I have a large breed dog and had a litter last summer. All the dogs were fine up until they came up witt he same symtoms everyone is describing. I lost 3 puppies to this and saved another. He dost me $800 in medical bills. We were told it was some kind of virus that they suspected may have been from there food.

The rest of my litter were put on antibiotics for about 14 days. i stayed with the food though because we get a pretty good deal on it and really haven't had a problem since. I wish I would have know it was the food. might have save me alot of money.

My pet was on this food for over a year and she had no problem with it. This past Oct 2008 she started vomitting. I didn't think much of it. I called my vet and he advised me to give her chicken and rice which I did and she stopped. A week later I slowly introduced her pet food back and she started vomitting again. I went back to chicken & rice. This went on for 5 months. My pet lost weight and I just didn't think it was the food because she acted fine.

I took her for xrays and blood work and spent more than $250 on this and nothing turned up. I finally took her off the food and she has been fine ever since. I really think this food should be taken off the shelves. The store I purchased it from said they have many complaints. I would like them to reinburse me for my vet bills, but I doubt that will happen.

It was difficult to see my beloved pet lose weight and I feel I hurt her by continuing to feed her this garbage. I would like to be compensated for the bills I endured.

I breed Mini Aussies and have been using the Canidae All Life Stages dog food for a few years with no problems. After Canidae made changes to their formula last summer one of my dogs, my best super gorgeous male, started losing weight rapidly and urinating excessively. On August 15, 2008 I took him to the vet and he was diagnosed with diabetes which is not usually seen in this breed. He was so sick that I ended up having to put him to sleep just a few weeks before his 5th birthday. I still miss him!

My other dogs also were losing weight and had loose stools.

After the diagnosis I suspected it was related to the changes Canidae was making to the food. I took all of my dogs off of the food. It has taken several months for my dogs to get back to normal, some still aren't quite there yet. I will never use Canidae again. I had been so thrilled when Canidae was not affected by the 2007 recalls, now I am so disappointed in them. I do my best to feed my dogs all natural high quality Holistic dog foods but what really is high quality now?

My best dog had to be put to sleep which has a negative effect on my ability to make an income. It takes two years to bring a dog up to breeding age and I am still looking for a replacement for him. Purchasing one from another breeder could cost as much as $1500 or more for the dog plus $300 or more for shipping. I spent a couple hundred dollars on veterinary tests and to put my dog to sleep.

I joined their breeder program when they first came into the area. They were very nice, but I now realize no samples or trials. After 3-4 months of feeding, my dogs were becoming very skinny, coats falling out and constantly ******* and it was grainy, no moisture. The dogs looked terrible in such a short time and it was quick.

I lost a show season, I was not able to breed due to conditions of the girls. Their teeth looked after and many started to plague like I had never seen.

Some time in the summer of 2008, Canidae changed the formulation of their dog food. I knew nothing about that. I knew they decreased the bag size and increased the price. Shortly thereafter, my young german shepherd started to die. At first it was a strong allergic reaction. The itching was unbearable for her. Then she stopped eating. I don't recall if she was vomitting or having diahrea, but she refused to eat it.

I switched dog food, but she continued to refuse to eat or she ate only minimally. She started wasting away. As a young thin dog already, she lost 10-15 lbs. We struggled getting her to eat, but she became lethargic. We knew then she was dying. I took her to the vet. He ran some blood work, and found some indication of a bacterial infection, but also found some other troubling indications about her blood. I don't recall the medical term for it, but he implied she was having some auto-immune related condition. He put her on steroids. She immediately began eating again (not Canidae, I assure you). We hoped that this would be a temporary condition, and after a couple of weeks, we eased her off the steroids.

She was good for a short while, but then quickly dropped her food intake until again, she was refusing to eat. We almost lost her again near Christmas. Back to the vet again, and back on the steroids. He felt like this was something that was going to stick around. He suggested we could take her to specialists, but implied we likely wouldn't be successful at curing her. We couldn't afford it, and we decided to continue with the steroids. He suggested we alternate days giving her the steriods. We found quickly though that if she missed a day, she wouldn't eat that day. This went on up until this last week, and although with the small dose of steriods she seemed normal, all was not fine. Suddenly, on Friday, she took a nose dive. She became lethargic and before we really realized how serious it was and could get her back to the vet, she died Saturday night. She was only one and half years old.

We'll never be able to prove it was the dog food. We never even got a firm diagnosis. We also had two other dogs who ate the same food without symptoms. However in our hearts we know why she died. She died because Canidae wanted to make a little more profit. My 11 year old girls will beg to differ that they improved their product last year.


It appears that a couple of the owners, partners, shareholders, or employees of Canidae have made a couple of the more recent posts. You have to question the motives and agenda of people who are supposedly happy customers, actively seeking out a forum of unhappy customers to post testimonials about that product. The suggestion by one person that poor breeding could cause a dog to become violently ill with one dog food, but be perfectly healthy with another is one of the most ridiculous statements Ive ever read.

There are dozens of posts in this forum describing the same problem or variations of it, and I believe these posts represent hundreds, if not thousands of people that have experienced the same problem. I have personally questioned three pet food retailers that carry Canidae, and all of them admitted to having numerous customers that have had the same experience as me.

I am a test engineer by trade, so I am quite familiar with the process of eliminating possible causes and controlling variables in order to isolate a problem.

My story is very similar to many of the previous posts. My dog is a rescue that I took in at 1 1/2 years old. I had not used Canidae before so I did a lot of research and decided it was one of the 4 or 5 healthiest brands. Everything seemed OK for a while, then he started having problems with diarrhea and vomiting in the same time frame as most of the other folks who have posted previously. I took him to the vet where he was tested for intestinal parasites, infection, etc., given medication, and told to put him on rice and pasta until things got under control.

Everything cleared up within a day, so I started gradually working him back into the Canidae (so if he did not have a gradual enough transition to the new formula before, he sure was getting it now). I was feeding him small portions 3 times a day. I took almost 2 weeks to put him back completely on Canidae, and within 3 - 4 days, the same problems were back. Another trip to the vet, more tests, more medication. The vet asked if he could be getting into something that he shouldnt be, and I explained to her that he is never outside unsupervised, not allowed to eat anything when he is outside, and never fed table scraps.

We went through the same process again, and this time he was OK for a week or so after going back to the full Canidae diet, but sure enough, the problems started again. This time I immediately took him off of the Canidae and put him on rice and pasta. Even without medication, he improved within 1 day. This is when I started to suspect the food since that was the only variable. Everything else in his life was exactly the same. I decided to find another dog food and settled on Chicken Soup for the Dog Lover's Soul. I gradually transitioned him to the Chicken Soup for 2 weeks, and now he has been eating it exclusively for 2 months. Since I stopped feeding him the Canidae, he has not vomited once. Not only has there not been a single instance of diarrhea, but his stools are firmer and he goes less often. I firmly believe that all of his problems were related to that food.

I'm sorry that I did not stumble onto this website until after I figured the problem out on my own, but seeing all of these posts tells me that it wasn't just a bad bag or a bad batch of food, they appear to have a chronic problem with their food that they are unwilling to admit to. Hopefully they will be forced to admit it whether it would be through lawsuits or just lost sales.

For the first year and a half that we had our dog, we fed him Canidae Rice and Lamb formula. We were happy with the formula until Aug. 08, when our dog suddenly started vomiting, and developed diarrhea, a skin allergy, and loss of appetite (he's a lab, and had always been hungry); his coat, which used to be nice and shiny became dry and brittle.

After doing some research online did we finally noticed that Canidae had changed their formula. Funny, the company never really bothered to be more upfront about their changes with their clients.

Almost 6 months later our dog is still suffering skin allergies, even though we've changed the formula. I think is irresponsible and unethical that a company such as Candidae, who supposedly takes great pride in its product changes a formula without properly telling its clients. I hope Canidae realizes that they've caused a lot of damages to so many pets, and cost people not only money, but more importantly their family pets. Shame on you Canidae!

They changed their formula and I had no clue. The pet store told me they are no longer going to sell it but they did not specify the reason. Well I found out. One of my shih tzu cannot eat it. He throws up all of it every time. I mixed it with the old formula (a totally different color entirely) and it did no good.

The consequences are that I have to give my little guy Pepto Bismol in order to keep the food down and I have to look for another dog food. I am so upset.


I have been feeding my dogs Canidae since the formula change, and the dogs have been better then ever,one of them actually wouldn't eat the food before and since the change in formula loves it. They enjoy it their coat's look great. We had one dog who experienced diarrea but it had been fed junk food before the Canidae we cut back on portion and now he is just fine. I support Canidae!!!!!!

Canidae is a safe and high quality dog food! I can't beleive those who are having health issues would go as far as to blame it on a high quality dog food. Maybe it is the competitors of Canidae launching these rumars and complaints. The posting stating that there was nothing found in the dog food when tested, dah, that is because it is a holistic high quality dog food. I have told MANY dog lovers about Canidae and EVERYONE that has made the switch to Canidae has been thrilled with the out come. Their dogs no longer have coats that feel like sand paper and their dogs coats are soft and shiney. Some I know have made the switch to Canidae because their pets were constantly shedding and a month after the switch to Canidae, their dogs were no longer shedding due to the vitamins and healthy ingredients in Canidae. I am told that Canidae out sells every other dog food at the local pet store. Canidae does not have corn or wheat in their products. For those pet owners having difficulty with allergies and chronic ear infections, make the switch to Canidae, you will not be sorry. To those who have nothing better to do than spread these unfounded rumors, get a life.

During the summer of 2008, my dog became extremely ill a few days after eating from the Canidae Lamb and Rice new formula bag. We did not know about the formula change.

My dog began vomiting, had bloody diarrhea, began itching and developed several hot spots. Even after we realized it was the food we were feeding, it took a good while for her to turn the corner and begin feeling like her old self. She lost several pounds and was going downhill at a rapid pace. I was afraid we were going to lose her. And she is a young dog of 2 years. Even her vet was concerned about her.

One good thing came out of this experience, though. After I found another food that she could tolerate, she has THRIVED. She has not been sick one minute in the last 6 months! And she is finally able to gain weight and keep the weight on, something she wasn't doing before. I just thought I had found the best food for my dog, but that horrible ordeal we went through led me to a better food. One that I would not have found otherwise. So I feel like I came out ahead in the end.


My puppy, Bert (a beagle who has chondrodysplasia), who I got in August would not eat anything and I had Canidae at home (I was feeding it to my other dogs who didn't have a problem but will never eat it again) so I started feeding him that. He ate it and loved it, but it didn't love him. He was constantly having yellow, mucousy, intermittent diarrhea which would clear up when he was eating a mixture of a different canned food and pumpkin or chicken and greenbeans. Everytime I put him back on the Canidae, he would get diarrhea. Finally, I switched him to another food and he still had diarrhea and I was feeding up to 1/2 cup a day for a 4# dog. When I took him to the vet, she said he was starving and had a number of intestinal problems. After getting him on meds and colostrum, he is doing great. I am disgusted that stores are still selling a food that makes dogs sick.

I Have been feeding Canidae For some 12 years now. First in California and now in Ohio. We raide Labs for several years out west with great results. We went through the transition of the old formula to the formula with out any problems. Our dogs continue to thrive on this food. I had called Canidae a couple of times during the changing and felt that they did an excellent job of answering all of my concerns.

I sure that some people may have had some up set stomachs and diarreha. Any time humans or dogs change diets we can all get a little upset. Does that make the food a dog killer...PLEASE. The health food store we purchase our food from has told us many times how many satisfied customers they have on Canidae. They always have a huge display up front as well as a greatly stocked pet section with many other quality foods. They have said that Canidae is by far their best seller. I find it sad that some people have to speard rumors about quality products on the internet when their are a great deal of companies that seem to make sub-quality products. We will continue to feed our Labs Canidae and Felidae to our two cats.

I have been feeding my dogs Canidae for over 3 years now. None of them have developed crystals or seizures or anything else from eating the food. I have 10 dogs, and not a single problem with any of them. Our dogs range in age from new born to 10 years of age. I believe if these stories were true about Canidae, in all those dogs, over all those years, we would have at least had some problem. NONE!

Quite the opposite actually, our dogs are softer and shinier than they ever have been. Our one female who used to experience yeasty ears, now has no problems with her ears at all.. Nice firm stools, they eat far less and they **** far less. I would say after trying most of the dog foods on the market Canidae is the best food out there. Good quality ingredients, good results, and decent price for the food.

If people are experiencing problems I suspect that they should look at the breeding of their pets rather than the food. Badly bred animals regularly develop seizures and other health issues mentioned here.

I have been a vet tech for over 20 years. I have 5 German Shorthair Pointers from 2yrs to 11yrs and have fed all of my adult dogs Canidae ALS for over 4 years with no issues.....however.....since the fall ALL of my dogs began having various issues starting with tremors, seizures and vomiting bile, with 3 of my 5 dogs having triple phosphate crystals in the urine (the senior male dog developed a severe bladder and prostate infection needing 4 ultrasounds and a specialist).

My regular vet and boss was amazed that there were multiple dogs with the crystal problem and insisted it could be my food or water(which was tested for ph and phosphates and was ok). I defended Canidae, as I had fed for over 4 years with no issue. (Come to find out, there was a formula change that I did NOT know about!!).

I called other breeders who fed the food to see if there were any crystal problems with their dogs and found out all this other info that other pets are experiencieng. Meanwhile, in the fall my puppy was weaned onto Canidae from Eukanuba puppy and had 3 grand mal seizures within 2 months(requiring a visit to the neurologist); ALL 5 dogs were having central nervous tremors/vibrating a few weeks prior to his seizures,so we were suspecting a toxin and/or change in the environment. After reading other pets' problems with tremors and crystals and suspecting finally I might have my answers to my pet's health problems, I called Canidae; and got a return phone call telling me that my dogs problems could not be caused by the food they only added vegetables and kept treating this as a single dog problem. I had to remind her of ALL 5 dogs issues. AFTER I told her I was a vet tech she told me I could FAX my records to be forwarded to their vet on staff. I did fax them and have had no response.

My dogs are NOT eating Canidae now; all 4 vets who have seen my dogs are highly suspicious of the timing of all the problems and have said food can have toxins or create bad urinary health. My neurologist tells me that we won't know if the puppy or other dogs will have permanent CNS damage as we can't test for what we don't know; and maybe the toxins might pass out in 3-4 weeks. Funny how the dogs that were on the sd or cd prescription diets to dissolve the crystals did not have tremors or vomiting and now the others or off Canidae; the tremors have stopped. We are still doing testing on the urinary issues and have one more ultrasound to go on my senior dog to recheck the bladder/prostate infection. I am passing the word on to everyone I see at dog shows and hopefully other pets will not have to suffer. My expenses are OVER $2,000 for rx, labwork and specialists,etc. and that is with my 50% staff discount. And all along, it was my precious Canidae!!

I have five dogs of which only two were eating Canidae. I was transitioning off the food as when the formula changed the dogs were all experiencing itching and constant backwards sneezing. Two dogs were less bothered so I let them finish the bag. Interestingly enough, both dogs came down with serious infections at about the same time. One in his lymph glands and the other in his prostrate. The Canidae is gone and after courses of antibiotics both dogs are doing well. I feed mostly a raw diet that I make myself and feed some kibble mostly to bump the calories in the working dogs. I fed Canidae for years with good results so honestly didn't think of the food first and still am not sure if the infections were food related. It is curious though that the only two dogs on Canidae were the ones who got sick.

No major damages as I changed out the dog food fairly quickly and sought immediate veterinary care when I saw problems.

My dog has 3 years and I switched to Canidae Dog Food about a year ago (bought 3 bags). I have realized in the past 6 months that she was licking her paws a lot. 2 months ago I saw that she had some little bumps on her front paws. At first I though it was caused by salt (Canada's Winter). But I started to worry when I discovered today that she was scraching her face a lot and saw that one side of her mouth was swollen. Everything coincide with the time I start to feed her with Canidae. And by reading everyones feed back on the internet, I am learning that I am not the only one.

I am very disapointed to learn that many dogs got food allergy symptoms after eating Canidae Food. I thought that it was a great product but I will have to stop feeding my dog because of the reaction it is causing her. I am starting to question the quality of Canidae and most of all the ingredients. Thank you for listening and hopefully I will get answers from that situation. I want to know if Canidae is under investigation for all the dogs that got allergies by eating their food.

My dog front paws are very red and blistered. You can also see one bump on each front paws with no hair on it. Her skin looks flaky. She also have a swollen lip. And the worst is that she seems very uncomfortable and keeps on licking her front paws and scratching her face.

Thanks to Canidae, my dog is living a happy, healthy life. Prior to feeding her this wonderful dog food, she licked and chewed at her paws continually and suffered from chronic ear infections. I did alot of research which lead me to Canidae. A month after switching her to Canidae her symptoms disappeared and her ears are healthy and clean. Her coat is shiney, soft with little to no shedding. I have a large family and everyone feeds their dogs Canidae with the same results I have experienced.

Since feeding Canidae I no longer have the frequent vet visits to treat her ear infections saving me hundres of dollars. She is happy, healthy and content.

I have NO issue with the place of business that I purchase my dog food.They do everything they can to satisfy their customers. I am Happy with the service that has been given to me for the last four years of doing business with them. For four years they have been selling my dog food to me and I have never had a problem. I usually purchase the Product #1130 Canadae Lamb and Rice meal but due to income, this last time I purchased the dog food, I picked up a cheaper bag 12/03/08 of Canadae Chicken Meal and Rice formula. It was $32.51 charged to my Visa.

I noticed the dog not eating daily and having problems with her bottom, licking and thought maybe it was worms. I took a sample to the vet 12/10,first checked for worms,$31.01 and none found. Expressed anal glands and found blood in one infected, medication $28.49. I didn't do anything different only changed her food once from the lamb to chicken in December. For 2 years she has eaten the lamb.

Had to go back to the Vet,Jan 14th, express $12.69, the other was infected and more blood came out. The doctor gave her more meds, had to leave her there to have the anal glands flushed and $228.00 later, with a higher dosage of antibiotic, I am maxed on my charge card. I heard that Canadae changed their formula and never told anyone so I didn't pay attention to changes. I purchased the 30lb bag which lasts me two months. I still have two feedings left that I didn't give her as I was told to switch her food to another brand and stop Canadae immediately. The upc code is: 6 4046101130 8

We never had any problems prior to feeding her this new bag of Chicken Meal and Rice. I would like to know if you can check into this for me because I'd like a refund on my dr. bills credited to my Visa and for the food that made her sick. I didn't feed her one evening after being told to stop the food and gave her just rice and chicken the following day, I began small amts of the new food as I could't add the old to the new as it created her to be ill. She didn't want to play, laid around and slept. She ran a low grade temp, I think. Since I have changed her food I see a difference in her personality. She wants to play again and is acting normal.

I would like the company, not my place of purchase to refund my money if this UPC code is the one that they did not inform their customers of a change, or is out dated. My dog has been on the Lamb and Rice meal for two years now and never had a issue until the Chicken meal. I'm sure the store of my purchase has no idea either that the food was changed without anyone knowing. I have not bothered them with this until I speak to someone and am starting here before I call Canadae.

My wife posted on here back in September about our Black Lab that we lost. We read about all of the other peoples pets that are getting sick after eating Canidae and we feel horrible. We had clicked on the box about having an attorney contact us. We were contacted and the process begain. We (my wife and I) beleive our dog died from aflatoxin poisioning, after looking at the evidence that we had the attorney had our food tested. Unfourtnatley we had put the unused food on our three season porch (which gets very cold) and the tests came back negative. We looked into aflatoxins and discovered that the cold kills the bacteria that causes aflatoxin poisioning.

The point of me telling all of you this is. If you are taking the time to tell people what happened to your dog after eating Canidae dog food, take the time to talk to an attorney it doesn't cost you anything but a few seconds of your time. Maybe one of you out there has a bag of food that can put Canidae out of business, then no more dogs will get sick and or die. Take a few seconds and maybe you could be the person to stop the sickness. Thank You, R.I.P Dee-Oh-Gee 11/2004 to 11/2008 I miss you girl.

In Oct of 07 I switched my dogs to Canidae dog food- I was excited about the all stages food because I had dogs ranging in age from puppy to adult. Within 2 months of my dogs eating this, three of my dogs had crystals in their urine, and two of the dogs ended up have surgery for bladder stones only two weeks apart! These surgeries cost me more than $4000- NOTHING else in their diet had changed. I called Canidae and they took NO responsibility- just told me sorry this happened to your dogs PLEASE don't use this food-

Two of my dogs required surgery for bladder stones, within two weeks of each other - costing me more than $4000

We were ALL misled by Canidae pet foods. They did NOT notify us of any changes nor was it posted in my breeder style..high volume type pet food store. If we had better agencies monitoring..we'd have had ACTION against this unprofessional company.
The FDA needs a TOTAL overhaul....ie: deadly pet food incidence...peanut butter illnesses and HUMAN deaths!

Canidae needs to be sued...as at least we'll have SOME recourse and they will be FORCED to cover our companion animals vet bills. I have two show dogs that were affected by this "food".

Same problems as previously listed.
GI problems...skin allergies...even blew their coats inside of three weeks from ingesting...sadly..
what I TRUSTED to be a nutritious and SAFE "food".
Nothing could be farther than the truth.

I notified the company of my situation and received NO RESPONSE.

Perhaps companies like Canidae and that salmonella infested peanut factory..will be brought to justice under the new administration as they've promised an overhaul of the FDA. The current AAFCO is a joke..as it's owned and funded by the pet food companies themselves! That is the very impartial "group" that oversees pet nutrition and feeding guidelines. AAFCO is on EVERY commercial bay of pet food to make ot look official. It is NOT. After the last pet food scare..I was forced to to days of research and watch the senate subcommitee hearings on the illness and death of so many of our beloved companion animals. Senator Dick Durbin D Illinois was commitee chairman. The senator exposed the pet food industry singlehandedly. Email him and tell him of YOUR experience. WE CAN MAKE A DIFFERENCE. Let's document and publish ALL our experiences with Canidae and ANY other pet food company who thinks that they are above the law.
THEY ARE NOT. WE CAN MAKE A CHANGE.

In the meantime...research your pet food choices CAREFULLY. Most grocery store brands are owned by the major food manufacturers and the food is "not fit for human consumption" trash that didn't make it into our food supply...just into our beloved pets. RESEARCH. It is true...knowledge is liberating and VERY powerful.

Thanks for your time and be well.

I have fed Canidae ALS to my 5 dogs for 4 years. I did not notice any changes in any of my dogs when the formula changed. Actually there coats look great!!

I trust this company and I feel that any changes that they make in their products is only for the best. I feed the kibble and the canned daily and have had absolutely no problems with this product!

Our Border Collie has been sick for about a month. Couple of changes happened at the same time, one change was that she was vomiting her dog food, a yellow/green bile, and lost significant weight. Another change was that she started to lose her fur in clumps. Still another change was her fur had lost its shine and was very dull and dry looking. Her stool has a strange yellow color and consistency. She has been very distressed, not able to get comfortable and paces.

Since the start of these changes we have taken her to 3 different vets but they have not been able to isolate what the problem is. We have been using Canidae All Life Stage Formula dog food for about 3 years with good results. We got a new bag in December and since then these problems have all begun. We decided to stop giving her Canidae Dog Food this week and feed her chicken and rice, or beef and potatoes and she has not vomited in several days now.

I am concerned there is a problem with the Canidae dog food we bought which has BEST BEFORE 26 JU- 09 on the bag. Until one month ago my dog was very healthy, strong and vibrante. Even though she has stopped vomiting, she is still quite ill, and weak. I am praying, that with time my wonderful, healthy dog will return to us.

Vet bills have been just over $700. We are scheduled for another vet appointment next week due to her poor condition.

I have been feeding my english mastiff Canidae since she has been 8 weeks old. She is now 8 months. I always keep my dog food stored in an air tight container, and I am the only one who feeds my dog. Today I scooped out her breakfast from the bag of dog food, and I found a dirty rusty nail as I poured it into her food dish. I work for a Doctor and have no construction going on at home, so where would it have come from?

Thankfully I noticed this before she started to eat. If I can give anyone a bit of advise regarding this brand of dog food DONT USE IT! This may be a once in a lifetime occurence but that is enough for me. I have contacted the company regarding this and funny enough they have not gotten back to me...imagine that.

Our dog, a sheltie who is 8 months has been eating Canidae hard and can for months. She has experienced repeated bouts of diarrhea and vomiting up undigested food off and on for latter part of this period. In checking this site we found many other pets experiencing similar symptoms. While at first, we did not suspect the food because it can highly recommended by our breeder and others even the Vet was initially unsure what the cause was but suspected more serious issues and in fact she could have more serious problems as a result of eating this food.

Consequences are unknown at this time, our dog is still being evaluated by the Vet and consequently economic damages are as yet unknown also.

My year old springer spaniel had been on Canidae for about 6 months when we noticed the change in her stools when we started a new bag of food (yellower kibbles, larger..) I did not immediately think it was the food, but her stools became yellow and soft, and eventually like goo with no form. She was always hungry (and she never really was one to eat her food right away), she was stealing from the counter which she had never done before).

Over the course of 1 40 pound bag, she was losing weight, coat was dimming in color, she looked sad all the time, was having anal gland problems...) We brought her to the vet throughout this time period and had her tested for worms, etc. Everything came back normal. We changed her diet gradually to an other holistic Wellness diet, and she continued to be sick. After 3 switched of food, she was not better. One day, she had an accident in the house, and it had NO odor whatsoever. When I scooped it up into a baggie, I realized it was very heavy, and mostly undigested food.

I brought her back to the vet, and they again tried to switch her food to a Core diet of all protein and veggie, no grain, as they thought perhaps it was a grain allergy. I insisted on a malabsorption test as I truly believed that she was not digesting any food. They did not think this was the case, but ran the $200 test, and found that indeed, her pancreas was not functioning. She is now on Pancrease which assists her in digesting her food, and is doing great.

She has gained back almost all her weight, and is content again with normal stools and appetite. I truly believe, that the formula in Canidae caused her pancreas to shut down and somehow poisoned it. The blogs show most dogs have similar stools and issues. I would implore you to also get your dogs tested for malabsorption syndrome, as it is rarely if ever seen in a young dog such as mine. Hopefully, her pancreas will rejuvenate, but if it does not, she will be on this medicine for the rest of her life.

The cost of all the vet bills to diagnose her ran over $700. The cost of the medication is $100/month.

My Labradoodle pup started having chronic diarrhea in November at age 7 months. We did the chicken and rice thing, like most here thinking it couldn't be her kibble, as she had been on Canidae ALS since weaning. But every time we'd reintro the Canidae, the diarrhea would return. Poor thing was barely house broken and had so many accidents inside, emergency trips outside 8 and 10 times nightly, we were going crazy with it, not to mention the damage to my bedroom carpet!

After over $600 at the vet, fortiflora, antibiotics, same story as many here, someone told me to visit this site. Yikes! It's the Canidae! I called them, but they gave me that slow transition to the new formula song and dance. Forget it. We switched to Taste of the Wild dry kibble with Natural Balance Tube soft food twice daily and it put the doodle back in our labra. She is much better. Shame on Canidae for not admitting their error - like I said when I called them - if it ain't broken don't fix it! Why would you change your formula?

I am updating on my earlier post. After switching to Natural Balance Duck and Potato, our dogs are doing much better. Although now it seems that any small change in their food causes an issue.

I used to be able to change their food up as they seemed to get tired of a particular flavor or brand. That isn't an option any more. Obviously something in the Canidae is irritating the systems of all these dogs. Maybe it isn't a particular ingredient or contamination. Maybe it is the combination of certain ingredients that cause a toxic reaction. Either way, Canidae should take some kind of responsibility and be held accountable.

update on my dog who was sick from Canidae new formula dog food, for people who need to help their sick dogs who are also on the dog food.

For those of you who are at your wits end, as we were, here is what finally fixed our dog. After erroniously treating her for worms and then giving us alban which was supposed to be an anitbiotic and a stool hardener, she appeared to be doing better on that Alban, but since we were still giving her the Canidae dog food, having no idea it could possibly be the expensive food, she got worse.

Took her to another vet who found NO bacteria at all in her intestinal tract, could have been the Alban killed everything. So he put her on 30 days supply of fortiflora to mix into her chicken and rice (we could not give her any dog food at this point and were cooking for her) and after three days of that (no change) I called them and they said to add the Tylosin powder (which works in conjunction with the fortiflora. The Fortiflora adds bacteria back into the dogs stomach much like yogurt and asidopholos milk does with people. The Tylosin powder kills any bad intestinal infection and leaves the good bacteria alone.

On the third day we picked that up and that night she had her first normal looking stool. We continued that routine for 10 days, chicken and rice cooked for her, then the fortiflora and then the tylosin all added to her food, plus a little vitamin powder to give her what she was missing with her lack of regular dog food. After ten days and seeing her begin to have normal stools we gradually added Innova dog food, a proven good food that all three dogs did well on, and little by little gave less chicken and rice and more dog food. Finally we are seeing a normal dog stool every time for over a week now. We can only pray that this will continue and she will get back to her normal self and eat the great Innova dog food and not need the home cooked versions she has been given.

She was also very happy to see the crunchy dog food which I'm sure was necessary to add some bulk for the stools. If you are having problems with the Canidae and your dogs aren't getting better, this might work for you. Please post if you try it and it works. I am cautiously optimistic that we may be getting back to normal.


Since the end of December out 3yr old Great Dane (Molly) has been throwing up her dog food. First I thought she had been getting into something. Note: I Never feed her any table scraps, just Canadie & the dog treats. The vomit was always just the dog food and seemed undigested?

She has been on Canadie since 8 weeks old. I also have recently noticed her going out more, coat getting dull not to mention the vomiting up her food many times a day. She was also losing weight. Still not thinking it was the Canadie I tried fasting her for 24hrs. vomiting stopped so I then started feeding her small amounts many times a day, which did not work she started throwing up the food again. I never thought the dog food that we pay dearly for & trusted to be top quality would be the cause. I even recommend this product to friends & family.

The other night I for some reason searched complaints on Canadie dog foods and found this site. She goes to the vet 1/15/08. I wrote Canadie prior to finding this information so we will just see what they have to say to me!! Last night I bought a bag of Science Diet Natures Best. So far she has had 2 small feedings and made it through the whole night without vomiting!

My experiences with the change in Canidaes formulation have been the same as many below. Specifically, my 5 year old Boxer has been on Canidae ALS her whole life with no problems, and I always praised and recommended the food to others. My boxer also suffers from a sensitive stomach, and Canidae was the only food I ever found that her sensitive stomach could handle.

In October 2008, I went ahead and purchased a bag of the new Canidae, and over the course of one month, I changed my boxer over to a diet of only the new formula, by mixing the new Canidae in with her remaining old Canidea slowly. My boxer's symptoms, like many, began with vomiting and gas, tendency to chew her feet, and an overall lethargic/uncomfortable look to her. I attributed this all to her sensitive stomach issues, although never to the Canidae directly.

She would temporarily be put on a diet of chicken and rice or Prescription I/D until her stomach would even out, then back to the new Canidae we would go. We have repeated this cycle for the past 3 months. Approx one month ago, however, my boxer simply refused to eat anymore of the Canidae. To know my dog, is to know this is a significant finding, as my boxer is perhaps one of the most food driven dogs I have ever met, and she never misses a chance for a meal.

A visit to the vet, 4 days worth of Cerenia (anti-nausea med), and we were back to eating the Canidae again, never once did I doubt the quality of her dog food, nor did my vet. However, after the Cerenia wore off, complete refusal to eat the Canidae once more. Because her symptoms were so severe, and by this point she has lost a significant portion of weight, my vet worried that there may be some other underlying condition.

I simply cannot express how disappointed I am in this company, and the embarrassment I feel for speaking so highly of, and recommending, this company for so many years. The timing in health issues and the change in food for my dog is too coincidental for my tastes, and my dog will never be feed this food again. Like many others, I wonder why they decided to change a product that so many already loved? I would have paid a higher price for the same formulation any day, to ensure my pets continued health.

Vet costs total approx $650 at the time of writing. However, monetary costs are of no consequence to me. It is the continued pain I have seen in my pet and the constant worry that she will not fully recover that has 'cost' the most.

I posted previously on 2/13/08, citing a horrible experience with Canidae. I have followed this website and I am truly outraged that Canidae has gotten away with this. They should be shut down at the very least. I am glad that people are catching on (at a horrible expense) to this company's foul practices. I ended up with a dead dog and 6000.00 in medical bills, not to mention watching my companion die a long, painful death. I know the dogfood made my dogs ill. All three of them improved when off the food and then resumed being ill when they began eating Canidae again.

When I called Canidae in February of 2008 they totally denied any formula changes and now they are claiming they had a formula change. How does this work? Please pass the word to feed stores, vets, breeders and friends. I have already turned over 5 breeders off of this food and intend to keep passing the word. It takes a certain type company with certain types of individuals working for them to produce such a product.

We adopted two adorable puppies in September of 2007. They were very healthy. This was right after the pet food scare and we were testing out different premium dog foods to see which ones they liked. We chose Cannidae due to its taste and recommendations of quallity. All was going well. The dogs liked it and our older dog did as well. It was very difficult to get at that time and it was quite frustrating. In addition, all dogs were eating Eukanuba Fish & Potato dry dog food because our older dog had a food allergy.

In February of 2008, the puppies were spayed and neutered. At that time we switched to Cannidae exclusively as I found a store that could order it by the case for us. We also ran out of Eukanuba and switched to Canidae dry. At this same time a friend gave us a decorative candy bowl. Our older dog was often lying in front of the main water bowl and often the pups couldn't get to it, so I decided to just fill up this other bowl and put it in a different location. I noticed that during recovery, one of the pups (the male) wasn't feeling well. I took him into the vet and his incision had become infected. They put him on antibiotics, etc. and said he should have a speedy recovery.

Then I noticed that our older dog wasn't feeling well. His symptoms were the same as the puppy. Complete lassitude, lack of energy and a worried look on their faces. The other puppy (female) was feeling fine. The male pup's infection cleared up, but still he and the older dog were still not feeling well. All of a sudden, I thought of two facts--we were feeding Canidae exclusively now and we were using that new bowl. I thought, what if the new bowl has lead? So, not knowing which was causing the problem, if any, I decided to throw out both the bowl and the Canidae--and both dogs recovered immediately!

So, to this day, I don't know, but I will never touch another can of Cannidae just to be safe. Perhaps unfair to Cannidae and it could have been the bowl, but I need to keep my dogs safe. I hope that our puppy health hasn't been permanently damaged. I didn't think about long-term damage until I read the other testimonies.


We have been feeding our two dogs Canidae for over four years, and raved about the product to others. Our younger dog, a 4-year-old Papillon/Pomeranian mix, has always been the picture of robust good health - she once ingested some dry wall as a pup, and never even got sick.

So you can imagine our shock as her health began to decline over the last two months. She's had a lot of gas and yellow stools, and she began licking her paws, which she never used to do. She's also shedding a lot more than usual, and her coat seems a bit more dry. We suspected it was the produce and yogurt we often give her - I never suspected Canidae, as we trusted that it was premium food. During the Chinese dog food crisis, I believe Canidae touted their product and the lengths they go through to keep it safe.

Dolly has not had much of an appetite lately for her kibble, although she still eats fresh fruit and carrots and other healthy treats. But her gastric distress was so pronounced and prolonged a few days ago that we took her to the vet. A mass was found near her spleen, and she is having surgery on January 10. Several vets have told us they think it is benign, since she is so young, but we are terrified. I have no doubt that Canidae's new formula is poison and it has sickened my dog, perhaps fatally. She was examined in July 2008, and there was no evidence of a mass then. But this week, the vet felt it during the exam. Obviously it grew quickly and aggressively.

The money we will be spending is considerable, especially as my husband recently lost his job. But we will gladly spend it to hopefully restore our little girl to health.

You may be wondering why our other dog is fine, since he also eats Canidae. He's also a very picky eater, and he's essentially refused to eat his kibble the last few months. He eats mostly Halo soft food, and has none of the problems our other dog currently suffers from.

Going back, I can see that the problems began a few months ago, but I just assumed Dolly was eating too varied a diet. She was also overweight, and we started limiting her food. I assumed her recent weight loss was due to that, but now realize it all happened too quickly. I am so angry at myself for not realizing that the Canidae was causing her problems, and should have taken her to the vet sooner. But she seemed mostly fine until just this week. I pray that we have caught this mass in time, and that it's not cancer. I'll never forgive myself if she dies, and we could have prevented it by doing something as simple as switching her food.

I have kept a sample from the last bag of Canidae, and the bag itself. We are going to look into having it tested. I am also interested in pursuing a class action lawsuit. It's not the money - it's the principle. Canidae needs to be punished for this.


I am saddened that more dogs are getting sick from this dog food and other dog foods. My dogs got sick in September form Canidae dog food. I wrote a complaint and contacted Canidae and the FDA.

I researched dog food and decided I would TRUST the company right down the road from me in Perham, MN which processes and makes their own and doesn't farm out any of the product. My dogs love this food and have had no problems. I also cook for them whenever I can. Here is the web site.

http://www.tuffyspetfoods.com/

PLEASE contact your state FDA office to report your problem!!

GOOD LUCK and GOOD HEALTH to you and your pets.

I am horrified that so many people are having the same problem with the new Canidae dog food formula. I have been feeding my dogs Canidae for the last 3 1/2 years. Both dogs were very healthy until December. When I bought the last bag of Canidae I noticed that the color and the smell was different but didn't think much about it. Both of my dogs experienced horrible gas and runny stool. Unfortunately, my american eskimo dog started vomiting foam and yellow bile. He then began having seizures.

I took him to the vet and they found low phosporus and iodized calcium. On a gut feeling I started to research his food and found similar complaints. Immediately I switched their food and the vomiting and loose stool stopped within days. No seizures since and the bloodwork has started to normalize. This food could have killed my dogs and I am ashamed of a company that once could pride itself on being a top rated human grade food. Furthermore, when I realized they switched manufacturing to Diamond I was astounded. Diamond pet food made my dog sick when he was a puppy and I later found out their food was killing pets.

I have spent $400 on veterinary bills so far and will need further testing. This has been a very emotional experience for me and a traumatic physical experience for my dogs.

I've been feeding my 5 year old American Bulldog Canidae All Stages since the last horrific dog food scare. She loved it, and was a happy healthy girl.

At the end of this summer, she started itching so badly I had to put a cone on the poor girl. She's seemed fine since, but after reading the stories here (and never having been informed of the change or other issues from my distributor), I'm afraid to feed her Canidae any more.

Now I'm at a total loss what to feed my dog. I'm afraid to go back to Nutro (reference last dog food scare), and she has a sensitive stomach and doesn't tolerate many things easily. This dog is close to 100 pounds. Cooking for her would bankrupt me! Please--if anyone has any advice on what to feed my dog, I just want to be a good and responsible dog owner!

Our 3 large dogs suddenly developed diahreah in late June. We came home to a whole house of yellow watery diahreah from one end of the house to the other. We have had to have the shampoo carpeting people out three times since then and at no time did we suspect the expensive holistic dog food we had been buying and feeding for over a year. One of our three dogs is older than ten and it hit her particularly hard. Never dreaming it could be the food, we took her to the vets who began a systematic check by starting with several doses of expesive worm pills over a six week period, to no avail. Then the vet tried a stomach medication to try to stop her perpetual diahreah and it included an antibiotic as well as a substance to try to firm her up. Once we knew she had been hit the hardest we followed all the dogs when they were taken out to do their business and I saw that the other two were also very soft yellow slimy stools almost as bad as the third one being treated.

Another trip to the vet who suggested we switch brands of dog food and suggested one of his brands, which I knew to be inferior, so I declined and went home to research dog foods. I put in Canidae dog food; customer reviews and was floored to find what looked like my own diary of digestive problems described exactly as what we have been going through. The worst is that switching dog food for the worst one is not helping and I have had to return the new dog food to the store. I now have to cook chicken and rice and give her even more medications to try to get rid of what seems to be permanent damage because of this dog food.

The lastest trip cost over 250.00 for a full kidney, liver, thyroid and red and white cell check. All came out normal but she was found to have no bacteria in her intestines, good or bad, possibly due to antibiotics she shouldn't have had to take to begin with had Canidae not pulled this fast one and switched their formula with no warning. My Holistic dog food store assured me they had not been informed, nor was there any warning on the package. Of course the price had gone up and the weight had gone down which is an economic stunt companies pull, but to add 18 new ingredients, and I read Millet was one of them which most dogs are allergic to was unconscionable.

I can only continue this expensive vet schedule and try to get her back to normal. The other two cleared up after switching the food, but she appears to have suffered possibley permanent damage. And the Canidae company seems perfectly content to blame their customers and suggest all these expensive vet bills for a problem THEY created.

Many vet visits, one which totaled $250 in testing, many wormings at 50.00 a dose three times. $600.00 in carpet cleaning bills. The necessity of buying chicken and rice from the grocery store and the time to prepare, all the anitbiotics and powders and pills to try to get the diahreah under control, not to mention the physical toll on our mental and physical health watching a ten year old family member losing weight and withering away in front of our eyes.


We have two beloved German Shorthairs, a two-year old female, and a one and a half-year old male.We had fed them a very high quality, all natural dog food their entire lives; however switched in November due to inconveniences with mail ordering. We decided to go with Canidae, another all natural food, partially because we could get it at our local pet store. After a little over a week, our female got extremely sick!!! She had a fever, and massive diarreha and vomit all over the house!! The very next day, our male became ill with the exact same symptoms!!

They are normally extremely active dogs; however they would not eat, go outside, nothing. The vet thought that they had probably gotten into something outside, such as a mouse. We had them on antibiotics and anti-diarrehal medications for a week, which seemed to help. Our dogs had horrific smelling gas and burps, and we noticed them loosing weight and having to go outside much more frequently. They were still having awful diarreha, even trouble with having bowel movements- alot of straining!!

On New Years night our male had bright red blood covering his entire back side and was bobbing and shaking his head, displaying seizure like activity. The emergency veterinarian told us that he had ingested rat poison, which is ABSURD!! We have no rat poison around our home!!His stomach and intestines were completely full, bloated and stretched!!!

I am totally not a computer person by any means, but for some reason I decided to look up Canidae on-line. My heart stopped when I saw this web site!! I cannot believe the testimonials of all these people who have gone through exactly what we are right now!!! Dogs are becoming extremely ill left and right and DYING!! How can this POISON still be on the shelves???!!!! My dogs were completely healthy before this supposive all natural junk entered their bodies and has eaten away their stomachs for weeks!!!This is just sickening!! I will NEVER feed my beloved pets Canidae ever again!!

Despite the hundreds of dollars in vet bills, including the six hundred dollar emergency holiday charge we've spent, the point is that something needs to be done! Families are suffering from the loss and illness of their precious animals. No other family should have to go through this horrifying experience!

My dog had been on Chicken and Rice formula for 9 months when I switched in September of 2008 to Lamb and Rice (both are from Canidae). I managed the switch slowly over five days to allow her GI tract to settle. Immediately, she had constant GI problems with flatulence, yellow diarrhea and after a few days I noticed blood in her softened stool.

I took her to the vet after a few days and they did a physical and ran a few exams and gave me a stool hardener for her to take. Her GI movements remained irregular and continue to have diarrhea soon after the medication was used up. After four weeks I took her off lamb and rice and moved her back to chicken and rice.

At the time, I thought it was just particular to my dog, but after finding this website today I am positive it was the food change as I am extraordinarily aware of what my dog ingests during mealtime and otherwise. Additionally, the food was large kibble unlike the older formula. I am furious that the positive changes noted by the company has resulted in all these complaints and at the possibility that my dog could have sustained long standing health complications due to a food brand I had been shelling out my hard earned money for. I am switching brands as of this afternoon.

If you have had success with Canidae's new formula, then that is fantastic. But if your dog has had difficulties around the time you have purchased the new food formula and not much else in their diet has changed, please be aware and act immediately.

We have used Canidae dry dog food for 2 years but since September have had 3 dogs that needed to be put to sleep and now wonder if the food is to blame for at least two of their deaths.

The reason I logged onto this website tonight is that we came home from dinner this evening and one of our English Setters (7 years old) who has had diarrea for 2 days came up to me vey slowly walking in a way I've never seen a dog walk before (like his body was rigid in either a spasm or like one gets with gas buildup). He normally would run out to greet us and go right to the door to be let outside but tonight he even looked crooked as he inched his way to us. We rubbed his belly and found it to be very hard but it seemed to help and he did go outside. All seems OK now but the hairs did go up on my neck this time.

This dog is not old and has been healthy as a horse since we've had him so why for two days has he had the runs and what was that stiffness in his body due to tonight? Maybe he woke up stiff from laying funny but I'm not going to lose another dog and I am getting this dog food analyzed to see what's up! After seeing all the comments here I wish I had checked a month ago when our black lab got her cough but 2 and 2 didn't make 4 until tonight! The food is going back and I hope a class action suit is brought up against the dog food company because this is WRONG! How many more of man's best friend will we lose before someone does something to stop the sale of Canidae dog food?

I can't imagine what the Vet bills were for my daughter and her boyfriend for all the animals they treated and lost but I will have her get her receipts tallied. She not only lost 3 dogs and has one sick right now.

We have been feeding our jindo dog canidae lamb and rice for a few months now and for the last few weeks or so, she has been vomiting (looks like yellow bile) every other day or so. I did not think much of it until i saw this website and looked at other complaints. It did worry me when I saw her vomit, but i thought it was just her eating up the stuffing from her new (xmas) toys. But it is happening more frequently, so i am going to change to a new brand of food. Hopefully the vomiting will stop.

Healthy 7 year old male golden retriever...never had any issues with foods. Was on Canidae for over a year...no issues..then all of a sudden itching, ear infections, loose stool usually 4 hours after eating....spent over $500 at vet for blood work, tests, all came back normal. Vet then guessed at different causes...IBS, etc....We noticed that if we added rice to the food his loose stools went away..but other symptoms remained.

We changed back to previous dog food Nutro brand ( which we have used for 15 years on all of our goldens with no problems) and in 24 hours he was back to normal. Loose stools GONE, itching GONE, ears cleaned up in about 3 days and have been CLEAN for several weeks now. Its unfortunate that reading the Canidae owners letter, they BLAME their customers and advise taking your dog to the vet for exam and testing. YOUR $$ to spend on Canidae's problem. I strongly urge you to stay away from this manufacturers product. They simply do not have your dogs best interest in mind, regardless of their marketing and very lame letter.

Spent over $500 in vet fees, tests, to diagnose problem. Dog was FINE...food was cause.

We have 3 shelties ages 8,7 & 1 yr. old. We started feeding the 7&8 yr. olds Canidae about 2 years ago as we were looking for a good dog food without any fillers to keep them healthy and keep their weight under control. Our 7yo has slight hip dysplasia and an underactive thyroid for which he receives medicine, so we started them both on the senior formula that was fortified with glucosamine.

Their routine is 1/2c. food twice a day (5AM & 5PM) and no table scraps or treats. We also try to walk them about 4mi/wk. They both did so well on the Canidae that their vet actually asked me what kind of food I was feeding them. We were thrilled and recommended the Canidae highly to everybody we knew. In fact, they did so well that we decided to switch them to from the Platinum to the ALS this past Fall. When I called our local pet store (smaller family owned store) to order some additional food in mid September 2008, the owner did tell me that they did not get their regular shipment of the food that week. She told me that apparently the company was changing the size of the bags & increasing the price a little. She assumed that this was the reason for the shipment delay.

When I told her that I wanted to try my boys on the ALS, she gave me several sample bags and advised me that some dogs will have more problems with the lamb formula than the chicken. Although I took all of the samples she gave me, I didn't even give my dogs the lamb recipie as I didn't want to even chance their not being able to tolerate the food and getting sick.

When I opened the first bag of the food, I noticed that it was different than the Platinum that I had been feeding them in both color and smell, but I didn't think too much about it since I was switching foods within the brand. Since switching to the new food, on 2-3 occasions, our 8yo has vomited a small amount of foamy, yellowish looking bile. Although it was odd for him to do, I never attributed it to his food. I also noticed that he licks his paws constantly.

Probably the biggest change that I noticed was that our 7yo has developed a terrible case of smelly, odorous gas. They both have also lost more weight which seemed unusual to be as I expected a small weight gain when I switched them from the Platinum. Our 1yo is just finishing up with his last bag of Bil-Jack Puppy food after which I had planned to start him too on the Canidae.

My sister who lives in Charlotte and has 5 shelties (and who initially recommended the Canidae)called me last night to inform me of the problems with the Canidae since the formula change & warn me not to feed it to our dogs as her dogs are experiencing problems with the food. We were totally unaware that there had even been a formula change. After reading many of the stories of other users on the web, my husband and I are absolutely outraged!

To think that a company can be allowed to operate this way and continue to sell this dog food to unsuspecting customers is appalling. We are now forced with trying to find an open pet store on New Years Day to find a new food to buy our dogs so they'll have something decent to eat tonight. My husband has packaged the Canidae back up and intends on having the food analyzed to determine exactly what is in the food that is making all of these dogs so sick. I also plan on calling both our local pet store and our vet and letting them know about the problems that have been experienced with this product.


We have a wonderful 14 year old Shepherd-Husky mixed breed that we adopted when she was a puppy. We fed her Science Diet for most of her long, happy, healthy life with no problems. In the spring she started itching and developing allergy-like symptoms. At this point we switched to Canidae based on many recommendations.

After about two months (following the ingredient change) she suddenly began vomiting yellow bile, losing weight, and becoming very lethargic. The vet asked the standard questions regarding possible poisoning, change in diet, etc. $1500 later, liver malfunction was diagnosed as the problem. We immediately put her on the vet-recommended food (non-Canidae) to ease digestion issues, and medication to help heal the damage to the liver. She gained weight, and a blood test showed her liver functions began to improve slightly. However, she continued to lose muscle mass and seemed somewhat restless. We just returned from the vet today (Dec 31, 08) after a follow-up blood test and check-up, and found the liver functions heading back down. Im not sure it was the Canidae, but after reading so many similar events, it certainly seems likely.

At 14 (or any age) liver problems will most likely be fatal, and there is nothing that can be done now. However, if the cause is related to something in the food and enough people speak up, perhaps we can save other dogs.


I have a strong suspicion that Canidae Platinum may be the root cause of a major medical bill that I just had on my Jack Russell Terrier. A few weeks ago the dog suddenly began licking its paws a lot. Then on December 21st the dog suddenly began having major abdominal pain. (I had recently switched her to Canidae food) and the bags were the new formulation. (I had used the old formulation of Canidae for a year or so with no problems. The dog quit eating and had extreme abdominal cramping. There had been no other changes in her diet. She started having trouble passing stool. To my knowledge, she never vomitted. The vet took xrays and ran a barium test. There appeared to be no obvious blockages. However, the dog continued not to eat and be in pain.

Finally, exploratory surgery had to be performed in case there was a bowel obstruction related to something she might have swallowed or a tumor. The surgery found nothing other than a highly irritated stomach and bowel. Three biopsy samples were taken. The lab results were negative for cancer on all three samples. The dog still cannot ingest food so we are having to force feed her (not Canidae!). She is also on a regimen of antibiotics, stomach antacids, pain killers, etc. Since nothing had changed in the dog's life (other than the food), I suspect the Canidae food (for whatever reason) triggered this illness. All of the dog's bloodwork has been perfect.

We have sustained several thousand dollars of veterinary expenses in the last ten days due to this event. We are still not sure whether the dog is going to recuperate.


I began using canidae platinum in July 2008 to help my cairn terrier, Molly, lose weight. She seemed to love the food and she was losing weight...everyone was happy!!!

To make a long story short, at one point I had to buy her old food that she was eating before canidae because the pet food store where I purchased the food was closed and we were totally out of food at home. As she appeared to be putting a little bit of weight back on I switched her back to the canidae.

I opened up a new bag just a few days ago and noticed the change in appearance. Molly has always loved to eat so like any other time,she gobbled it right up.

That was about 5 days ago...since then she's suffered from 5 grand mal seizures!!! I can't help but believe that the formula change is the cause!!!

It's heartbreaking to watch beloved family member suffer!

Molly has an appointment to see the vet in 2 days. Our vet has instructed us on what to watch for in case she needs immediate medical attention.

As a responsible pet owner I thought I was feeding her a quality product. I truely believe that if you feed your dog quality products, along with proper exercise, ect.,they can help your pet live a long, happy, healthy life.

To be totally honest, my husband and I ae not in a financial situation that will allow us to spend thousands or even hundreds of dollars on our Molly....It brings me to tears to think of what might happen to Molly. My husband and I along with our 2 young children adore our beloved pet. I only hope and pray that we are able to afford her medical care. It sickens me to think that the food that I've been feeding her may have caused all this!!!

We have been feeding Canidae Lamb & Rice for over a year to our Shelties & Collies as well as 4 rescued Terriers... all was going well UNTIL this past Late Summer/Early Fall. our yearling Shelties who typically are excellent eaters started throwing up right after eating! Not all the time but enough for me to take them in to the Vet! Nothing showed up but the only thing was the food, unfortunately we didn't know Canidae had changed its formula and we were bringing home old food then new food .. back and forth which was yanking at the dogs GI systems.

We called the Pet Store, they told us about the change but covered their story with they didn't know until now. The Canidae Representative called us and send a few coupons out for more bags of food. Things calmed down once we were on the New bags of Canidae. we did notice a new thing though, itching. we bathed and treated for everything but the food, never did we think the Food was the culprit!

Then this past November one of our older Collies, a very stable girl of 9 who always ate well stopped eating. no matter what we tried that day she would not eat. We took her to the Vet and was SHOCKED to watch this lovely girl decline right in front of us on the Vet's table. The Vet asked if she had ingested some sort of poison. POISON I thought, NO WAY. we are 1,000% safety around here and there aren't any poisons. Once the blood tests came back the Vet had horrible news, Maddie was dieing of possible Liver Cancer and the most humand thing would be to put her down!

My husband and I were in shock. how can this be. she was just frollicking with the Shelties not three days earlier. the whites of her eyes are yellow. her skin was yellow. in less then 48 hours Maddie is gone and not until I found this site and read some of the people's stories did I ever think ... Canidae ... but now!

I have used this dog food for over 3 years and had no problems with it until the last few months and we began to notice the changes in our 3 shelties. All have thrown up, itched and licked their feet alot and had trouble going to the potty. Two of them have lost weight as well.


I have been feeding my dog Canidae for the past year and noticed a difference the last couple of months. He has constant issues with foul gas and does not eat until he has licked the food beforehand for some length of time. His stools have become softer than usual and he is losing weight and his coat is thinning out.

After reading about the formula change, it's starting to make perfect sense given the time frame. I am changing to another food. I thought by buying an expensive all natural food, I was providing my pet the best food out there, but I guess when it comes to profits the consumer is always the victim. The original 40 lb. bags have been replaced with 35 lb. bags....but at the same original cost of the 40 lbs. So long Canidae. I hope many others read these letters and show their disdain by switching to another company.

Possible health problems and expense.

I have not had any issues with my dogs and the Canidae formulation change. I learned about it through the website. If Canidae sent out alerts to distributors, then it is up to the distributors to pass that info on to the consumer so the consumer can make an educated decision. I get my food from several distributors and NOT ONE made the change public. I learned through my habits of periodically checking the sites of the companies I purchase various pet products from.

None of my dogs (three Shelties and a Great Pyr) have had issues with the change at all. Now, this is not saying that some dogs will NOT have issues - but this can happen with any product.

Also in regards to bugs being found in food, the FDA permites a certain number of insects and rodent bits in all foods: pet and human. Not many consumers know this. If you get a bag that the bits happen to be eggs, guess what? Also small insects can get into tiny holes in bags while at warehouses or stores. Candidae also has released new formulas that are grain free. I have fed Canidae before and after the change and have had no issues with my dogs ranging in age from 1 - 8 1/2 years. I have had far more issues with other brads of dog food that did not make changes public until people started label reading.

It is not Canidae's fault that places that they sent alerts to did not inform the public. Consumers need to be more savvy and willing to do research of their own. With millions of dogs in the US - some will react to the changes in formulas, but many will not.


Today would have been my lab's second birthday. However, we had to have her euthanized yesterday, on Christmas morning. She had lymphoma, which I have been told is extremely rare in a dog that young.

She had eaten Canidae ALS since she was about three months old and initially did very well on it. However, in the late summer/early fall of 2008 she began having symptoms similar to those reported here by others. She started having excessive itching and hair loss. Her coat was dull, even after a bath. She was doing a lot of licking.

During the fall, we noticed her having a lot of foul gas. She was also having more frequent bowel movements and seemed to be straining at times. She vomited a couple of times right after eating and on two occasions I found odd, yellow, frothy vomit in her pen in the late afternoon.

At no time was I ever informed of a change in her food. As a result, I never questioned her food even though I noticed a slight change in the kibble. I assumed that some of her symptoms were due to being a lab and possible seasonal allergies.

That all changed dramatically for us on Nov. 21st. I took her to the vet immediately when she got up one morning with excessive drinking and refused to eat. I was shocked when I was called in the afternoon and told that her condition was very serious and that her blood calcium levels were very high. Her vet initially suspected that she had ingested a toxin and most likely had vitamin D toxicity due to rat poison. We never had anything like that at our home and our dog was constantly supervised.

She was hospitalized for that possible condition for four days and appeared to be recovering. During that time, she was switched to another food and her symptoms immediately disappeared. Her coat became soft and silky. The scratching stopped and there were no more gastro-intestinal issues. Unfortunately, that is not the end of our story.

As a precaution, she was also tested for the possibility of cancer. One test came back positive and we continued to do further testing, which was initially inconclusive. However, within a couple of weeks, she did develop the symptoms of lymphoma which led to her death yesterday. She was an expensive, well-bred hunting dog with nothing like this in her lineage.

We will probably never know what part nutrition played in the development of her illness. I do know, though, that as a consumer I was not made aware of any change in her food, which I resent. If I had known, I would have had the opportunity to make a change when I saw some of the symptoms being attributed to Canidae.

I became aware of this website when I googled Canidae after our vet suspected that she had ingested a rodent poison. I remembered that I had opened a bag a couple of months ago and found a dead mouse in it. I was shocked to find hundreds of similar complaints. I have been in contact with the company and ideally, would like to have the food sample that I saved analyzed. They are not willing to do that because I no longer have the original packaging and UPC code.

I know for sure that we had the new formula since late October and am quite sure that we actually started it in Sept., 2008. If there is a positive side to this, it is the fact that I have become much more educated about pet foods and hope that any experience that I have had with this company will in some way help someone else.

We have lost the companionship of our pet in addition to substantial financial loss of thousands of dollars. Our vet bill for diagnosis and euthanasia will be between $2500.00 to $3000.00. In addition we have lost a few thousand dollars in regard to the cost of the dog and her training, not to mention thousands that will be spent to replace her.


We have been using Canidae food for our Shelties for almost 3 years with very good results they had good coats , no digestive problems and their weight was under control. We opened a new bagabout a month ago and found worms in it so we returned it and picked up another bag. We opened that bag and found no worms but the size and color weren't the same but we had no other food and thought the color may had been changed or the lot was different.

We were never told that changes had been made to the food. One of my shelties ate the food and started with yellow diarreha with a terrible oder. Dragging his butt over the ice and snow as if he itched or just had to get rid of the ****. He had this 3-4 times a day not at all usual with him.Then he stated vomiting undigested food and yellow bile. The other sheltie only ate part of her food (again not normal) and then she too had digestive problems with gas, gagging, itching and loose stools.

Both dogs started itching and biting at their legs and feet We checked them over and saw nothing. Our third sheltie was not on this food as she is too little and she has been fine. We went on line finally and discovered that Canidae had changed their food. Whatever the changes are THEY ARE NOT GOOD.

We have changed the food and they are better but not themselves. The energy level is still low and the gas is still present the diarreha has stopped. How dare this company make such changes and not inform the public. There were enough problems with pet food before and now Canidae hasn't learn from that experience that people will not tolerate having their animals made sick by poor quality food. The cost of this food is not cheap we expect to have the best when we buy the best or so we thought. I will NEVER buy Canidae food again.

We have spent thousands of dollars on veterinary costs this year for 3 Standard Poodles who have been on Canidae ALS dog food. All 3 had been fed this food for 2-3 years with no problems, but this year, starting in June, we have had constant problems---including losing one of them (who was a healthy 7 year old dog) after spending thousands of dollars in vet bills, and almost losing one of them this week (who, after having off and on digestive upsets for months, and oddities on his bloodwork but no definite diagnosis, bloated and had to have surgery).

Our dogs have been treated for urinary tract infections, neurological symptoms, lymphoma and have had odd growths removed. They have lost muscle tone and energy as well. We did not suspect the dog food since we had been using it for several years but tonight we read on the Consumer Affairs website about similiar problems that others have experienced with this food, so we are going to immediately take our dogs (the 2 that are still alive) off of it.

One Standard Poodle died, after several thousand dollars of treatment for neurological and digestive problems, possible lymphoma. A second Standard Poodle has had numerous veterinary expenses and is still quite ill from recent surgery. A third Standard Poodle has had minor vet expenses ($200-300) and is not currently ill, although she has lost muscle tone and has another growth that we have not yet had removed. We have spent thousands of dollars and we do have veterinary records, including bloodwork, taken several times, on 2 of the dogs, which shows some abnormalities but nothing that fits normal illnesses.


After I got my boxer, he had diarrhea. After weeks of trying to find a dog food that worked for him, I found Canidae All Life Stage Chicken and Rice. It was my saving grace. No more diarrhea, no more gas, great coat. Not knowing about the formula change, I got what was to be our last bag. When I opened it, I noticed the difference in the kibble. Didn't really pay no mind to it.

Almost immediately, bad yellow diarrhea, gas, his coat was horrible. I found out about the formula change online in a forum. I took the bag back, informed my local feed store of the change (they had no idea!). I am to this day trying to find him a food he is able to tolerate. Thankfully I am just out the price of dog foods he can't tolerate. I am so upset with this company. I feel they should be held reliable for all this. The product should be pulled.

A dog that has colitis, tired, and not to mention the emotional toll it has had on me.


I submitted a complaint about the change Canidae made in their dog food back in October. My cocker spaniel was very itchy and we had made several trips to the vets. On a visit in early December, an retired vet was covering and he decided to do a skin scraping for mange. He did not find anything, but two weeks later my dog was continuing to decline so they did a skin scraping again and still did not find anything. They decided to treat him for mange because we live in a very rural area. In seven days he was much, much better. He had his second shot for treatment of mange yestereday.

I just felt that I needed to let others know that my problem did not end up being the food. My lab had the upset digestive system on the Canidae, but that may have worked itself out if I had been able to transition him slowly to the new food. I have switched him to Fromm and will continue to use it because he is doing well. The cocker spaniel has been using Fromm and is also doing well.


I fed my dog Canidae for over a year with no problem. When I purchased a new bag, I noticed it was smaller in size and the kibble appeared larger, but I didn't think much more of it and fed my dog as usual. Within 24 hours of her eating it, she began gagging and throwing up mucus and had the urge to go more frequently and when I let her out to go, I would notice her straining to go.

This would happen over and over until I finally went outside to see up close and that is when I noticed that her stools were loose and were an odd color and just weren't normal looking. She also stopped drinking her water, started scratching more and became lethargic. She would constantly scratch her ears, bite her tail and bite her feet. She was miserable and I was scared. I guess I was stupid, as I simply didn't equate all of this to her food, as I had been feeding her this brand her whole life.

Myself and my kids searched the yard for something she might have gotten into that may have caused this problem, but couldn't find anything. I gave my kids strict orders not to give her anything else to eat except her dog food, as I thought maybe they had given her some people food that was causing the problems. So, in desperation, I went online to see what I could find out about her sudden symptoms and planned to get her into the vet that week. That is when I was led from one link to another and found out about the change in the Canidae product and the problems others were experiencing. I was shocked!

I went to the shop where I purchase my dog food and asked them about it. They said they tried to let everyone know about the change in the product, but I must have fallen through the cracks. The owner said she had one bag left of the old stuff and gave it to me. Most of her symptoms were gone within a couple days of feeding the new food! She continued to scratch a bit longer, and I had to use a skin conditioner to help heal her hot spots, but now, she seems back to normal. I can't help but wonder what could have happened to her if I hadn't figured this out. I don't know what they did to change their food, but this kind of thing should not happen. It is more than a simple allergy to the food. It seemed more like food poisening to me. I am shocked that a company would let this happen to so many dogs and I am saddened that something isn't being done about it. I now tell everyone I know about it to spread the word as I don't want any other dogs to suffer like mine did. I hope this company is held responsible for what they did to my dog and so many others. Shame on them.

My dog was very ill. I had to buy special skin conditioners to help heal her coat and skin. I had to throw away an almost full bag of dog food. Most of all, had I not figured this out, my poor dog would still be suffering and I have no idea if this food has done any permanent damage to her body.

I have been feeding my 3 dogs Candidae pet food for the past 2 years. Never a problem until September when my 15 year old beagle became ill. She had experienced vomiting and diarrhea (mucus and loose stool). I changed her food to another brand after a few days of this thinking that could be the problem. She was fine afterwards. After reading through all the other complaints, I learned that Candidae changed their pet food formula. I plan on changing to another brand. This is really scary.

They were supposed to be one of the high end brands...they increased their price, give less in quantity, and now the dogs are getting sick. Never again will I feed my dogs this food. My lab and greyhound also have more flatulence and more gurgling in their stomachs from this same food my beagle ate. I am going to change to another pet food for all 3.

2 of my dogs became ill because of the change in recipe. price at pet supplies plus for the food when up, I always buy in bulk, spent $137 dollars plus tax. I have one bag left that I plan on returning.

We have been feeding our dogs Canidae ALS for almost three years without any problems at all UNTIL NOW. We always recommended this food to everyone who complimented how beautiful our dogs coats were and their shine. After introducing the new formula our dogs had softer stools, more frequently, and stools were yellowish in color. We did exactly what Canidae had suggested about eating smaller meals and mixing old formula with new (only located on their website). The stools did improve some but one of our dogs were pooping several times a day.

Recently we noticed a small scratch near one of our dogs eye; which at first we thought this had occured during running and playing with our other dog. Within two days of the scratch he was self mutilating himself and scratching all over, his eye became red all around the lid. The scratch was not from playing but was from itching and scratching at his eye, then his head, under his chin. everywhere! HE WAS MISERABLE.

WE took him to the vet and he is on an antibiotic for skin infection, benedryl for itching, and the vet immediately suggested we change the food. She said that it appeared something with the NEW formula was causing the allergic reaction. With so many dogs having reactions to the new formula we feel this is a consumer alert!!!!!!! Our Pet Store has also had customers complain about the new formula causing loose stools.

She did give us a full refund on the last bag we bought of Canidae and helped us choose another food to try. We love our food store Prohund and the owner is very informative! We will not be feeding Canidae anymore to our dogs. Our Golden has already had less eye boogers since we switched the food in less than a week and our mixed breed with the skin infection is itching less and starting to heal.

Both dogs are now ******* only one time a day with normal consistency!!!! WE ARE VERY UPSET with Canidae allowing another company to manufacture their food and changing the formula that had worked so well for our dogs for many years. It is also irritating that the new bags do not have printed anywhere on them NEW FORMULA! It is frightening that DIAMOND is the company manufacturing the food after all the scare and deaths of dogs that were in Diamond recall years ago. WE are very disappointed with Canidae and do not feel we can trust this food to our dogs ever again!!!!!!!


In May of this year my family got its first dog; a three and a half year old Labradoodle. The prior owner recommended we feed him Canidae because its his favorite?. Sometime during the summer he started coughing and occasionally that cough would lead to a small spit of an ugly yellow liquid (two to four ounces). Unfortunately, when I asked my vet about this she didnt relate the problem to his diet (and yes she asked about his diet); instead she suggested that he might have allergies to something in our yard or something in our house.

As the months passed he continued with an occasional problem and many of our friends suggested that poodles have temperamental stomachs; suggesting that the poodle side of him is always going to have an occasional problem. Yesterday we opened a new bag of Canidae and yesterday he spent about an hour losing Canidae kibble, over and over again.

I should of saw it sooner but this time it was very clear: my poor little guy has been suffering from food poisoning?. We have now thrown away all of our Canidae products and replaced them with products recommended many. To my surprised he inhaled his dinner last night and his breakfast this morning (the first time Ive seen him enjoy his kibble). Today he appears to have much more energy and thus far no stomach problems. IMHO, this thread may have helped save my dogs life Thank You?.

I'm hoping that my dog does not have any continuing problems from this product. We've lost a few dollars (up to $100) from the products that threw away but not enough to make a fuss over.

I'll make this short, I own a kennel in Rockville, Maryland and I've been using Canidae for over 5 years. This is the only product I used in my kennel, except for what the customers brought with them. Since the company has changed its product I've had nothing but problem. Just like everyone else, lots of problems with all the dogs.

The latest is my 1yr old yorkie almost died the weekend of 12/7/08, cost will be close about $5,000 not including the cost of maybe an operation. They put her on special food, which cost $28 for 7lbs bag. Said it could be her liver, now I have to take her back to the specialist in about a week for follow-up. I really don't have this kind of money, If I'd known about all these problems back then I'd stopped using the product log ago.

Maybe we all should take the company to court, well I plan to see what I can do. A lot of my costomers have told me they have had some problems with their dogs when they took them home now I know why. Would love to say more, but I do have a kennel to run and it means a lot to me got to go.

My yorkie may die...that is what I was told.

Used this food with confidence for years. Something is different now. My dog doesn't like it as much. reading about Canidae making dogs sick, this is so sad. Something should be done.


I switched my dogs to Canidae because it was a little cheaper than the food I'd been feeding them. Plus, the gal at the store convinced me it was better. Got it home, opened the bag, and thought it smelled funny, but I'm used to our old food smelling so good I figured it was just that I wasn't used to it. I gave it to my Sheltie. She nibbled at it, then walked away. She came back later and ate the rest, but not happily. About four hours later she threw up. I'm taking the rest of the bag back tomorrow.


I switched my dogs to Canidae because it was a little cheaper than the food I'd been feeding them. Plus, the gal at the store convinced me it was better. Got it home, opened the bag, and thought it smelled funny, but I'm used to our old food smelling so good I figured it was just that I wasn't used to it. I gave it to my Sheltie. She nibbled at it, then walked away. She came back later and ate the rest, but not happily. About four hours later she threw up. I'm taking the rest of the bag back tomorrow.


Wow, my story is so similar to everyone else's here. I had been feeding my dogs Canidae for over a year. I bought a bag back in October. The fed it to my dogs that night, two of them wouldn't touch it, the third one ate about 3/4 of her bowl. I thought that was unusual since my dogs usually wolf down their food. I smelled the food that was in their bowls. The food had a terrible chemical smell to it.

The next day, the dog that had eaten some of it, got lethargic and had explosive, bloody diarrhea. I took her immediately to the vet and he told me it was food poisoning, and it was the most blood he had ever seen in diarrhea. I returned the food to the store, and got a different brand. Since then my dogs have been perfectly fine.

Here's where it gets interesting. I contacted Canidae the very day I took my dog to the vet. After I explained what had happened, immediately they said that the food was spoiled and it had sat in the sun too long. I told them it wasn't a spoiled smell, that there is chemical smell to it. I have smelt spoiled animal food before, and this is not it. They faxed me some paperwork, I filled it out. Every two weeks or so, I would send them and email, which they would say we'll look into it and get back to you, which they never did.

The day before Thanksgiving, they mistakenly called my house instead of the vet. Still I heard nothing. On 11 December, they called me and said We did a through review and found the food to have been spoiled. I asked them if they tested the food, they said yes. I called the pet store, they still have the bag at the pet store. So they didn't test it. The whole time they were very defensive and said their product could not possibly have anything wrong with it.

I went to the store today, 12 December, and found out, I wasn't the only one. At least two other people at the same store had the same problems with their food from Canidae. Not only that, Other stores all over the US had the same problem with their food.

I'm only out about $150 in vet bills, but clearly Canidae has a problem with their food. I felt that Canidae was blaming me. I have never dealt with a company that was so defensive about their product from the get go. Canidar had their mind made up from the second I called them what the problem with the food was. Well, I kept a sample of the food, and I'm going to send it get it tested to find out what is wrong with it.

My 12 year old poodle started vomiting a few months ago. I had her to the vet twice, he gave her medication but didn't help. I started looking to the internet for answers. I came across all the information about Canidae formula being changed. I took the food back to the pet store and gave them this web site. They suggested a new brand and the vomiting stopped the day I took her off the Canidae. She is acting fine and eating fine now.

I am planning to take her back to the vet to get her checked out and make sure she doesn't have permenent damage. She had been on the Canidae for over a year and didn't get sick until they changed the formula. They need to recall this dog food.

I have a 10 yr old Springer Spaniel who finally found a food that didn't upset his stomach. I've had hinm on Canadiae for few years now wtih no problems. Then I just purchased a new bag, thought they just decresed the bag size and notice the food was larger size as well. My dog has been actting funny and has the shakes. Something he never has had.

I called the store where I purchased it and they will take it back, though now I have to serch for another food that will make him ok, after preaching how great [their] product was! Why change something if it's not broke, cause now [they] broke more then customer base, now it trust. what about all the people whi don't have internet access that are spending a lot of money in vet bills right now or putting thier dogs down from a sudden ilness they can't explain! Shame on [them], very irresponsible!

I was lucky so far and caught the odd behavior and googled any recent problems with product, I hope nothing is really wrong and new food will help any further symptoms.


I have been using this food for several years with wonderful results until recently. We get our food from a locally owned feed barn, and I'm in there every 2-3 weeks buying dog food (I have 4 dogs). My 6 year old black lab has had 2 seizures in the past 2 weeks, my english bulldog has been barfing constantly and farting like a pack mule. Several years ago my lab had a seizure and my vet attributed it to her food, we switched and not a seizure since, so the first thing I did when she started seizing again is look into her food.

I got onto the Canidae website and found more complaints than I could read regarding the newly re-formulated version of what once was a highly bragged about human grade dog food. I am very disappointed that they felt the need to mess up such a good thing. I am in the process of dumping the rest of the new dog food back into the bag and taking it back to the feed barn where I got it. Looks like I'll have to put them on Wellness.


My male Golden Retriever has been showing signs of food allergy so I thought this food might benefit him. We have had 3 days now of vomiting and mucus-y diarrhea. The poor dog is exhausted. I put him on a fast day and now back on his regular diet. I wish I'd read all these bad reports about this dog food before spending almost $15 on a small bag of it and making my poor dog sick.


I just returned from the vet with my two dogs because I fed them from a new bag of Canidae lamb and rice dry food at 7:00 AM and 6:00 PM today, and one of them vomited several times while the other had loud bowel sounds (rumbling stomach). Then, within hours they both started stumbling around like they were drunk. I just returned from the vet who administered activated charcoal. The dogs are still stumbling around, especially the one that didn't vomit.

Almost $600.00 in vet bills, and the vet said it was a waiting game at this point to see if they will have any long-term damage.


I posted here on Nov 22nd about my three dogs all getting sick from Canidae (after feeding it to them for 3 years with no problems prior). It's now 2 weeks since we stopped feeding them Canidae all stages dry food - - went to the pet store, they happily took it back for us, and we picked out another brand of food. NO MORE VOMITING. Dogs are healthy and happy again. Coincidence? I think not....

when I sent an email to Canidae a couple of weeks ago, I got a reply, basically blaming bloggers for trying to ruin their great reputation. The proof is in the pudding. Or in this case, in the barf, stools, etc. of our dogs. I am so sorry to hear of more severe symptoms for some dogs - - liver issues, seizures. Shameful on Canidae's part. I am glad that I got my dogs away from this food in time.

My dogs also experienced issues with the new formula from Canidae. We had been feeding our two terriers Canidae for almost 3 years. We purchased a new bag in November and did notice that the color and shape were slightly different but didn't think much about it. The bag didn't indicate that any change in food had taken place nor did our local retailer say anything. After 3 days on the food one of our dogs began vomiting. We immediately took her to the vet where she was hospitalized for 4 days. After returning home she continued to have symptoms (not as severe) and our other dog started refusing to eat the Canidae.

I became suspicious of the food and called our retailer. He explained that the formula had changed and they had told all of their customers. We were never told and found that odd since we are in there so much they know us by name. We immediately took the food back. In addition, we have contacted Canidae in regards to their product. The representative told us that they are not required by law to put anything on their packaging and it was our responsibility to read the label of every bag. I'm not in the business of keeping every bag so that I can compare it to the next one.

We had trusted this product. Furthermore, the company has stated that signage was sent out to stores that sold their products. I have found no signs indicating a change in either store that sales the product in my area. Needless to say we will never purchase Canidae again nor will we visit the local retail store that finds no fault in not telling their customers.

To date we have incurred over $1800 in vet bills. This was due to various tests, medications, and hospitalization. After finding out that the formula change took place our vet is convinced that it caused everything.


About 1.5 weeks ago I bought a 35 pound bag of lamb and rice Canidae dog food for my 2.5 year old Olde English Bulldog. I noticed it had changed in color from a dark brown to a lighter yellow and the sized of the pellets were larger. I thought it was just a change in formulation. She has been eating a mixture of 50/50 Innova Evo/Canidae Lamb and Rice for about 1 year with no problems and has had no prior health problems.

After starting her on the new Canidae formulation she began having loose yellow stools almost immediately and within the last couple of days she has been vomiting. Just today she had a short episode of seizure like activity. The first thing I thought of as a cause was her recent change in diet and googled recalls on Canidae and saw that quite a few people are having the same problem.


SHAME ON YOU CANIDAE! YOU NEED TO RECALL YOUR FOOD IMMEDIATELY! We have been feeding our dog Canidae dry food for years and loved it. We purchased a new bag over a week ago and she immediately got very sick. Diarrhea just like all the other complaints. We took her off the food right away and she started to get better. We fed her the Canidae again in the hopes that she'll get used to it but again she got sick only this time she got worse and started vomiting and then stopped eating all together and stopped ******* too.

We took her to the vet and $450 later, x-rays showed no blockage and her vitals checked out norman so the vet gave us medicine for an intestinal/bacterial infection and said to feed her chicken and rice only. She won't even eat that thus we can't give her the medicine! She's getting sicker, moping around and we're talking about a border collie who was in perfect health and very energetic before this. She is our baby and it makes us very sad to see her in so much discomfort. We are going to her back to the vet for an IV drip for nutrition. We are so scared and worried about our baby! I can't believe with all of the complaints that Canidae has not been sited and they are still selling this horrific new food and horrible plant - Diamond!

$450 in vet bills so far, $250 in rug cleaning bills, $30 for the bad food plus our time and emotional distress!

We have been feeding our 4 year old Yellow Lab/Golden Mix Canidae dog food since he was a puppy. About 2 months ago we noticed that the dog food had changed color and size. We just figured that the formula had changed, no big deal. About the same time all out of the blue our dog started having head siezures. This 1st siezure lasted about 3 minutes. About a week went by and he had another one. We then took him to the vet and was told to wait and see if he has more. He has and they seemed to be becoming more frequent and lasting longer.

Last week we brought him back to the vet and they did blood work. They then put him on medication for the siezures. That same day I put two and two together and found all of these complaints. I noticed that he was having the siezures right after he would eat. So, I switched dog food and did not give him the medication. He has not had an episode for 7 days, where he was starting to have them almost every day! I am so upset that I am going to have the dog food tested! This is my family! I will never feed this food to my dog again!

We have been through so much since this has happened! $400 worth of vet bills and my 11 year old son who has had to sit alone and watch our dog have siezures lasting up to 15 minutes! Thank goodness I figured this out because we would have had numerous vet bills as well as giving our dog unneeded medication!

We have been feeding out 4 year old Cocker spaniel Canidae Lamb & Rice for about a year now and everything was fine but since the new formula came out and we started using it our dog has been throwing up and has soft stools. Why would they change the food and also never tell the public that it was changed. Makes me mad that my dog is now sick.

Dog is sick, many trips to the vet. Upsetting to us because our poor baby is sick.

We switched our GSP to Canidae around 1 yr. old ( May 2006 )with no problem until Oct. 2007 when we purchased a new bag. Symptoms started within 24 hrs. vomit, diarrhea, then skin problems with scabs and scratching followed. Within 2-3 wks. this field conditioned dog had lost 10 lbs. from bloody diarrhea. We switched foods after 3 wks. but the damage had been done.

We made many trips to the vet with no idea what was causing the problem since he had been on Canidae for a long time before with no problems and Canidae said nothing was wrong with thier foods during the recalls. After testing and treating for anything the vet could think of, plus us home cooking for months he started to recover after about 4 mo. About 6 mo. from the time this all started he was almost 100% We kept feeding him high end foods for a couple more months and then switched back to new bag of Canidae over a month period with a little gas and soft stool but nothing serious.

After 2 mo. had past and he was back to 100% Canidae with no problems other than gas, we started mixing and feeding some of the remaining amount of the BAD Canidae from 1 yr. before and within 1 wk. his symptoms started to develope all over again like before. Remember this was only a small portion of the original food that caused the problem mixed in with the new bag we had been feeding. This was proof that Canidae almost killed our dog after swearing nothing was wrong with thier food when we called about the problems.

We almost lost our family pet and spent 6 mo. doing everything we could to help him recover. Canidae was not willing to test the food or do anything to help. I'm sad to say we proved Canidae food was killing our dog and wanted to make sure others were warned. I have all the dates recorded, along with treatments. There is no doubt Canidae is responsible. We will never purchase another Canidae product.


Our 4 year old poodle-lab mix has been eating Canidae for about 3 years. We switched to after some research, and in order to share food with my sister's new puppy. Although our dog was never a very enthusiastic eater, we never had any problems with the food.

Recently, she has been having bouts of diarrhea, bright yellow in color, and terrible gas. After a particularly bad night - gas wise - I took her to the vet, as she has had gastro problems in the past. X-rays showed no blockeage, but plenty of gas and irritation. In discussing possible causes, the vet asked about her food. When I told him we feed Canidae, he mentioned complaints on the internet regarding their new formula.. When I found this site, I could not believe all the similar stories. I never would have suspected her food. As I think back, I can see that all of my dog's issues started with the last (smaller) bag of food I purchased.


We had been feeding our Golden Retriever and Poodle Candidae Dog Food for some quite some time. Both dogs began turning away from the food. The Golden Retriever broke out with hives over his entire body and his behavior became aggitated. The Poodle would vomit the food. We learned of the manufacturing changes to the dog food and symptoms reported by other dog owners and believed the symptoms our dogs were experiencing may be related to the dog food. Within two days of taking both dogs off of Candidae, the dogs improved significantly. The Golden Retriever has not had any new hives but has lost nearly 50% of his hair and his skin is flaking.

When the hives first appeared, the vet thought they were from allergies and used a steroid injection to try to control the outbreak and antibiotics to prevent infection from the hives that had been stratched raw. Vet costs were about $300.00.


i like everyone else had issues with the formula change. i believe that canidae contributed to my dog having a mini-stroke. we had to drive an hour in the middle of the night, costing us over 900.00 just for the emergency care. not to mention all the bills prior just trying to figure out why she kept having diarreah with blood. i used to be a devout canidae consumer, but never again!

this has put a huge strain on our finances. trying different kinds of canidae, vet bills etc... i run a breed rescue and am not non profit yet. i will have to miss a house payment because of this.

I recently lost my 4 year old Black Lab to liver failure. I am starting to beleive after all I read that maybe it was the food I was feeding her. I had never had any probems with her untill the last 2 weeks after starting a new bag of food about 3 weeks ago. She urinated on the couch and we thought it was a standard UTI. We brought her to the vet with a urine sample only to find she had no bacteria present, but alot of blood and biliruben.

We did more tests and the vet was in shock at her liver function. She should have already passed by the looks of her blood levels, but she was still a bubbly Lab. The vet informed us that her liver and body with the levels they were at would not survive and it was in her best interest to put her down. I have the leftover bag of food and am considering having it analized if I can afford it after all my vet expences. $118 for origional visit, $175 for additional testing and $240 to euthinize my baby.

A total of $533 vet expences and the loss of my best friend which no price can be put on.

my story is the smae as all the others on here. 7 month old GSD, fed Canidae since he started eating sold food. i got him at 7 weeks and continued with it. i learned about the change in formula nad called my pet food store and asked. they said that the change was the addition of peas, white rice, rice bran and barley. didnt soudn like a big diff really. the grain % had not gone up, just become more diversified. i got a new bag (44#) and slowloy gradulally mixzed it with the old Canidae. my puppy started intermittently vomiting. the barfin increased as the % of new Canidae ALS increased. i was only up to about 30% new food and the last day he started barfing about every 3 mins. as i called the vet to take him in, he started having diarheah.

this was just under 2 weeks from the day i opened the new bag. i dont believe for one second that the only addition or change to the formial were those four ingreds. i think they lied and addede other things b/c no way could those 4 innocent ingreds create so much dietary upset. at the vets we did rads to see if there was an obstruction. then a barium study to make sure. nothing. just an empty gut and gas pockets in his bowels.

this change was all about money for the company. in their stupid condescending statement they act like it was bad change-over procedures that created the probs for most people but htat is NOT true. i changed slow and it made no diff--he was horribly sick. wretching up foam and nearly choking on it, lost weight, hair was falling out like never before and his breath was foul. the bags of food got smaller, the price got higher and the ingreds were changed to who-knows-what REALLY. i think Canidae should send out REFUNDS (at the very least!). but hopefully the damage has been done and will put them out of business.

my vet bill hasnt been generated yet, but i expect around $350. plus the $50 i spent on the food which will be thrown out. plus about 15 loads of barfy laundry, and lots of lost hours of sleep. hopefully no permanent damage was done to my puppy. he is still recovering.

I submitted a post here in August but it's not here. After feeding the Felidae Platnium canned since the Menu Foods recall, I was quite dismayed when my shipment of Felidae Platnium arrived end of July. I opend the can and the food looked different-darker and just strange. I put it out for the cats, they sniffed and walked away. Two full days and they refused to eat it.

I contacted Canidae and they said nothing had changed in their canned formula, perhaps the batch had been cooked a little different. I called PFD and they credited me and sent a new case. Same thing so I went out and found some Felidae Chicken and rice and fed that for about a month, figuring this would give time for a new batch of the Platnium to hit the market. Before I stopped feeding the chicken and rice, that too changed. I bought it at my local Gourmet Pet store and opened that up one night to find a very red looking and soupy product.

I started ordering the Platnium again in October and was shocked to see that the recent batch has changed yet again-is exceptionally light in color (looks like lots of chicken) and chunks of carrots. Consistency is gross and I cannot even tell you the **** issues and as this is their primary food, can't really transition them.

I spent a lot of time researching foods afetr the recall and I was really dismayed by how the company handles complaints, by lying and saying nothing has changed, then seeing the letter here from the owners and then the compaqny choosing to go with a company like Diamond which had its own huge recall a few years back and seems to still have some quality control issues.

In this last batch, I noticed the can tops were thinner, they pop right off. So far, two were already sort of popped and when I opened them, they came right off and the food was all moldy. I have switched the cats to Nutro Naturals as they don't tolerate Wellness, Innovo OR Natural Balance. They just don't seem to ever get used to them. I hate that I am giving them something so commercial but it seems that Canidae has sold out anyway and have lied about it. They should go under for being so deceitful.

we only learned of canidae this past labor day at the US National Drags in Indianapolis. Canidae sponsored Jim Dunn's car in the drags and handed out small samples. our dogs loved it and wouldn't touch the Hill's science diet we had been buying. 3 bags later, opened the bag and wondered what went wrong. the dogs quit eating and the older one losing weight. just went last night took back the one we bought, tried a different style, which was no different than the other trash we just returned. so back we go to return that bag to never waste my time or money on that garbage.

hopefully canidae will pull their heads out of the sand and start producing the quality product they once had or go out of business. maybe they shouldn't be like wall street and others of recent history trying to make more money buy ripping off the public. shame on you canidae. reap the failure you deserve.

Our Golden Retriever, Lily, came to us from the breeder with a bag of Canidae All Stages Lamb and Rice mix. She has eaten happily ever since. In October we noticed she was losing quite a lot of weight, and her stools had been difficult. She started vomiting periodically.

We took her to the vet, who asked if we had changed her diet. We had happened to switch from the lamb formula to the chicken formula recently, so we switched back to Lamb Formula. We also treated for parasites. No improvement. We steadily increased her portion to help with the weight loss. We had just scheduled a series of blood tests at the vet when we learned at the feed store about the reformulation. We had never heard anything about it. We changed to a new dog food and everything went back to normal. We are out nearly $100 in vet bills for this, but I am glad we found out before the blood work. What a horrible change to make in a product that had been so successful, and how unconscionable not to put a large reformulation notice on the bag itself!!!!!


We have fed all three of our dogs Canidae dog food for the past 3 years. In the last month, all three of them have been vomiting bile, have had bad ****, etc. All of the things people here describe. Had the Dachshund into the vet and there was no explanation for it. BUT, I came here out of frustration, after googling Canidae dog food Vomiting and found ALL of these people saying the very same things we have been.

We've called our local pet store, and they will take the food back, reimburse us for it, and help us find something else tomorrow.

I just recommended the food to a friend with a new dog last week. I've already called her to tell her about this.

A horrid, horrid experience. Shame on Canidae. May they reap what they have sown.

lots of laundry to clean up barf. Vet bill for my dachshund to troubleshoot the vomiting. Dogs losing weight, bad poos to pick up in the yard, etc. HORRID.

I have had my Bernese Mountain dog since she was 7-8 weeks old, she is now 8 month. Since having her she has been fed Canidae All Life stages dry formula.Thoughout her life she has been constantly attending the vet with stool bacteria and UTI. It seems that she is never done with medication. This I put down to just a sick puppy; one of those things. Now having read other complaints along with similiar symptoms, it makes me think that perhaps the food has something to do with it.

My vet has been constantly asking me if I was on the same dog food and my reply has always been yes. I thought it was the best. As of today my Canidae is getting trashed with the hope that the health of my dog will improve. Everyone who cares for their animal will try to give them the best possible life no matter how many times you go to the vet or not. They are like children, their health is in our hands and we feel responsible. So if indeed it is Canidae All Life Stage Dog food I truely hope that more people like me will see there are others out there with the same problem and consider changing their dog food.


My dog had been eating Canidae dog food for about 7 months without any problems. We purchased a new bag at the pet store we always purchase his food and found that the food was completely different in color and in texture. We double checked the expiration date and it was not expired. Since my dog had always done well on this food, we went ahead and gave it to him. He developed extremely loose and bloody stools and lost weight to the point that people began to ask if he was sick.

I asked the manager at the pet store if they had been notified of a change in the food and they said they had not been notified of any changes in the formula or preparation of the Canidae foods. Due to my dogs continued health problems, we switched foods and the problems stopped immediately. Once I began searching the internet, realizing that many, many others had experienced similar or worse problems with their pets, I became angry. Canidae continues to promote themselves as such a positive, foreward thinking company regarding best practices for the health of your pet, yet they participate in business practices that result in poor quality products and misleading, borderline fraudulant advertising/marketing strategies.

I certainly understand a business needing to make changes in order to survive in today's economy, but making poor decisions and then being dishonest about the results of those decisions (changes in formula providing optimal nutrition, etc)won't keep my business and when I'm feeding 3 large dogs, my business can be pretty important.

My dog became sick from the change in formula, bloody stools and significant weight loss.


I have fed my Golden Retriever Candidae for 8 years without a problem. I have recommended this food to family and friends throughout the years. Our fantastic dog deserves the best. She has never had any reason to go to the vets for anything more then her regular check ups. She was a perfectly healthy dog...that is until Candidae changed their formulations without notifying the public. We noticed her lethargic behavior and hot spots breaking out over her entire back causing great discomfort. Took her to vets and $200 later and much care she is on her way to recovery. This is a wonderful dog who is an important part of our family. Candidae will never get another dime of our money. This seems to be what they were after taking a good product and reformulating and using the Diamond Facility to formulate their products. Now they have a rotten product as you can see by the hundreds of complaints. Lets hope the word gets out to all of their customers before anymore of our loving pets have to suffer.


I'm furious with this company! I breed miniature schnauzers, and have 20 dogs.

Two years ago I started freeding them Canidae Chicken & Rice. They all loved it, and even my puppies were weaned onto it. I knew about the change in formula, but figured it was no big deal...until I found this site and read about all the sick dogs. Thankfully I still had a 40 pound bag of the original formula. My dogs never ate the new food...thank god. What a mess I would have had! I am now feeding

Wellness.

I have contacted ALL of my

puppy buyers and told them to stop using Canidae. After the dog food recall last summer, I can't believe Canidae hasn't pulled this new formula off the shelves! They're still denying there's anything wrong. What goes around comes around Canidae. You'll be out of business soon.


I have had my beloved Lab/Dalmatian/Bull Terrier mix Gracie on Canidea dry dog food for approx. 2 years now. If was on of the few dog foods her sensitive stomach could tolerate and I wanted her to have only the best. My story is very similar with the vomiting and illness. THIS COMPANY SHOULD BE HELD LIABLE!!


I had been feeding Canidae for a couple of years and was pleased that I was feeding a quality dog food to my pets that I love so much. I'm in the breeder program and I knew the formula was changing, but it didn't occur to me that my dogs losing weight was the new formula. I somewhat expected the stool change since it tends to happen when you switch dog foods. My miniature dashchund lost so much weight (over 3 pounds) that I took her to the vet to find out why, needless to say, $200 later and finding these compliants, I now know the food is to blame!!!! My labradors also lost weight and had no energy! I have switched food now and my dogs are looking healthier than they ever did on Canidae. I will never again feed Canidae a.k.a POISON to my dogs again!!!!!


My dog has been fed Canidae dog food for all of his life - 4 years. As I went online to purchase another bag, I found this web site with all the people who were having problems with the new formula.

As a result, I contacted Canidae and explained that I was concerned based on what I read about the new formula. They replied and pointed out that they had responed with a statement on the site. I replied back stating that I found it strange that a company required a pet owner to alter the feeding routine or method in order to use their product; however, I would consider trying a smaller bag of this new formula if they could assure me that there are no issues with this food that will effect the health of my dog.

I have resent this same statement twice now and have received no reply - 5 days. I am guessing that Canidae does not have a great deal of confidence in their product.

I will not purchase another product from this company and will tell everyone that I know to check out this site.


My 7 month old dog has been eating Canidae since we got him at 2 months and has, until very recently, done very well on the dog food. When we 3 weeks ago got a new bag of Canidae, he immediately got the runs and his stool color changed to a mustardy yellow. For a while it was quite explosive. At this same time, we noticed that the Canidae dry food had changed in look though there was no marking on the bag and we saw no posting in the store.

We know that dogs need to adjust to new food, but since we had no knowledge of a recipe change and were out of the old food, we had no choice but to give him the new recipe. Weeks later now, he is less explosive, but is not fully adjusting to the food. He has lost weight too. I will admit that his already good coat looks even better. We will be switching foods. We're angry that Canidae did not make a very good effort to warn customers. I have also read on some websites that they added gluton, a common dog allergen, to the food. I haven't checked that fact really recently though.

Fitting this same timing, my parent's dog stopped eating her Canidae food entirely and lost a lot of wait to the point of poor health. Their dog is a half year older than mine and had been eating Canidae longer also with success. My folks have since switched foods and are putting weight back on the dog easily.

We haven't lost a lot of money. We returned 2 bags to the store and are using the remainder of the open bag to transition to the new food -- Wellness Core. There are a number of other foods as good as Wellness out there, just make sure you do your homework because most of the more known names are garbage. I recommend http://www.dogfoodanalysis.com/ for reviews. I find them very informative and unbiased.


My shepherd has been having gastrointestinal upset for several weeks now - loose, yellow/brown bowel movements, vile smelling. I woke up to vomited, partially undigested food a few mornings ago on the floor. She has been raised on Canidae All Life stages, so I did not suspect the food until I decided to do some research today online - I am shocked that the formula has been changed and I will no longer purchase Canidae.


after feeding my animals canidae, each and every one of them were symptomatic. diarrea, vomiting, aggression, ear problems-swelling, itching, weight loss.

vet bills so far totaling around 160 dollars with more to come.


I have used this Canidae Life stages dog food with my 2 pit bulls and my White german shepherd for over 2 years now. Since the formula change I have noticed my Shepherd has had loose and bloody stool. and VERY BAD gas.

Today I have switched it out to use a brand called BLUE

I hope this helps.

Shepherd has had bloody and loose stool for a few weeks. Dog had to be changed to another food in order to stop this.

My dog, who has always been very healthy, suddenly started vomiting at night. We put him on chicken and rice and he stopped. We began to reintroduce the canidae and he got sick again. We just got back from the vets office (400.00) and I decided to check on line. I should have done this earlier. He got sick the same night we opened a new bag of dog food.

THe very least Canidae could have done was print something on the label. We will not use their product again and I am telling everyone I know with a dog.

My dog has vomited 7 times, lost 4 pounds and I am out 400 dollars.

I have been feeding my two Akitas Canidae dog food for more than 3 years and thought it was a quality dog food. Just found out this weekend that Canidae had changed the formula. I had been having minor problems with my two dogs as mentioned in the other write ups, but not severe enough to go to the vet (loose yellow stool, paw licking/chewing (allergy?)). The change could explain it. I thought it was something in the yard, as I have recently moved to the South.

I'm going out now to buy some different dog food. Hopefully that will fix the issues. Canidae is losing yet another once satisfied customer.

I had 2 dogs develop spleen tumors while feeding Iams food, after the second dog was diagnosed (necropsy results) I searched out another food that would not poison my family members with 4 legs. I have had excellent results with Canidae until the last 2 bags. My Presa Canario has developed diarrhea and such deadly gas production that he is even offended by it. My Australian Cattle Dog has become unmanageable and aggressive and not eating much but some of the new product.

The last two bags have been awaste and a cost in damages to the yard. As the dogs have destroyed the vinyl fence to chase anything that moves. Finally, in desparation, I called the vet and put the ACD on prozac to calm her aggression. All this because of the stupid people who change the food and don't think of anything but the bottom line.

I will warn all friends and people I meet in dog parks and classes about your change in formula and will apologize to the dogs for blaming them for something out of their control. Canidae owes me for 50 feet of 6' vinyl fence, forty dollars in prozac and $120.00 in vet fees.

Dear Canidae: Why don't you just stop lying to us consumers and pull the food? I happen to care about these animals who continue to get ill on your new and improved formula. Not everyone surfs the Web when buying a product.

I have more respect for companies that will admit to a mistake. We all make mistakes: we're human. Just pull the food!

Well, My dogs have been on Canidae for over a year now. I had also noticed the recent change in size and color. My 3 year old dog now has blood coming from his rectum and strains to defecate. And when something does come out its diarrhea. And he is vomiting.

We just returned home from the vet and spent almost 300.00 dollars.That's not including any follow up visits.There is no obstruction because x-rays were done. My vet had brought up this Canidae situation which I had read about and was going to switch to a company that cared what was happening to their customers animals. now I know for sure a different company will be getting my business.


I was, apparently, one of the few who knew that Canidae was changing formulas. I had heard rumors on various dog forums, and went to Canidae's web site where the upcoming changes in the formulas were clearly stated, as were the new *bag weights*. Canidae, instead of offering 40# bags, would be offering 35# and 44# bags.

I also heard that Canidae would be using Diamond's Manufacturing plant(s). I emailed Canidae, and they quickly wrote back, confirming this information.

We had used Canidae ALS for 5 years on all of our dogs, and were extremely pleased with the result. We actively promoted it, in fact, and had our local Feed Store bring it in for us. They had a great deal of success with the food. Everybody was happy.

So, when the formula changed, we continued to use it. And that's when the problems began.

For the first four days, we had two dogs with severe diarrhea. So, we cut back on the amount fed, as recommended by Canidae. That seemed to fix the problem. But not for long. Within a week, four additional dogs ended up with severe diarrhea.

We knew they couldn't tolerate the new formula, so started researching other foods to feed to our crew.

There was no long term physical damage done, as we knew what was going on, and stopped the Canidae right away.

We made a home-made formula until we decided on another food, this time, grain-free. The new food is more expensive, yet is tolerated well by all of our dogs.

I have had my boxer on Canidae for almost 2 years now and he has done very well on it, I recentley got another Boxer puppy a few months back and also put her on Canidae...no problems. About 3 weeks ago I bought a 40lb bag of Canidae and instantly they both started having yellow, mushy, foul smelling BM's and not to mention the horrible gas. My puppy was ******* at LEAST 4-5 times a day with not much consistency, and my older boy now has runny poops.

It wasn't till yesterday that I found out they had changed their formula and then I put 2 and 2 together. I just bought a bag of another grainless food he use to be on and I think I will stick with it. I came across this website and could't believe how many others were in the same situation...shame on [Canidae] for not being more clear on their formula change. I am praying that their isn't any permanent damage to my babies because of this!

I'm sick over what I believe Canidae dog food has done to my dog! Now over $500 in vet bills and no resolution I want something done! This product that I trusted to be good could have done damages to my dog for the rest of his life. I can't link it to anything else and someone need to be held responsible! There was no warning of a change in ingredients. My local pet store or vets office knew nothing about it and was quite surprised about the link to Diamond foods, another questionable outfit.

I will be seeking legal advice and can only hope ALL those who have had a problem will join together and fight with me. The food needs to be taken off the shelves and vet bills need to be paid not to mention and most importantly the future good health of our dogs! He is our baby and a huge part of our family!

Last month when I bought the Canidae dry dog food, I was surprised that I paid the same amount for 10 pounds less food. I thought that was a big difference in price. I can understand that prices go up couple of bucks but to delete 10 pounds and for the same cost was not right. Anyway, I decided to pay because my dogs deserve the best and have been giving them this food for years.

After I gave my dogs the food, my Male started to have diarrhea for over a week and kept grazing on the grass and could not figure why, I just thought he got into something he wasn't suppose to and got the runs. Well we needed to get more dog food since the 30 pounds don't last as long and my husband picked it up and he was anngry about the cost of it, paid it and then started to look up Canidae on line and tried to compare other good dog food to replace it. Low and behold he found this website with all the complaints.

So it just clicked, my dog started to get diarrhea after he started with the new dog food that was 30 pounds, thank God it only lasted for over a week compared to what other people went through. The new bag that my husband bought, since it is not opened yet, it will be taken back to the Pet feed store and I will be letting them know about this site and what happened to some of the dogs that consumed this crappy product. I will encourage them to dicontinue selling this product. My husband called his brother because his dog also eats this same dog food and actually has been sick for the past couple of weeks, lethargic, vomiting and had a fever,and plus, he was extremely gassy which was extrememly unpleasant. they had to take him to the vet yesterday, now he is on antibiotics. He also stopped eating for 3 days, vet suggested to give him some rice.

I cannot beleive all these complaints and Canidae has not taken there product off the shelves, the food is extremely expensive and is suppose to be good for the dogs, instead it is making our beloved pets sick and costing us mega bucks to go to the vets. We try to feed our dogs good food so we can keep them healthy to prevent taking them to the vets. My brother and sister in law don't need this right now, there life is already hard as it is, going through chemo treatments, their dog is like their child, since they don't have kids of their own. And for myself, same thing, my dogs are like my kids since we couln't have children of our own. They are my pride and joy. I will never buy your dog food again.


Canidae changed their dog food formula with out warning. I wish I had known the change was taking place so I could take approptiate measures to insure the health of my pet. Reguardless of how much better they claim their new formula is, we can no longer use it for our dog. We have gone thru a full bag of the new formula hoping that the issues developed would work themself out but they have not.

Our dog loved the old formula and it was very effective in controling her urine PH issues. The new formula is not as effective and has given her serious gastrointestinal issues. Also the switch in manufacturing to Diamond's location is an allergen issue. She is allergic to something in Diamond, which is why we switched from Diamond to Canidae.


I've been feeding 3 Rotties Canidae for 5 years, I have had no problems until recently, 1 of the Rotties has now been sick for a couple of weeks with all of the symptoms mentioned above. The other two seem to be fine but have had some skin/coat issues lately. I love my dogs, they are like my children and I can't believe they have been subjected to this crap that Canidae calls dog food. I will now be looking for a comprable dog food for them that is approximately the same price.

It amazes me that even though one of these people that have complained has actually lost one of there dogs and Canidae has no response to it. It is ridiculous and I can't believe that they aren't doing anything about it. Best wishes to all of you having issues,

The Rotties


I had been feeding my two dogs All Life Stages by Canidae for 2 years and was very happy with the product. A few months ago, when purchasing a new bag I found out the old formuala had changed! Why ruin a good thing? A sales clerk at the store where I buy my pet food told me that customers were very upset that the formula changed without warning... not even the store was aware this was going to happen. I was not able to gradually change over to the new food, since I had run out of the original formula. So, I believed that the mustard yellow runny stools would eventually firm up... not so.

To this very day - my dogs have loose yellow stools. My younger dog, also had a bout with watery diarrhea for over a week. I had to go to the vets to put him on meds. The tests came back negative for parasites... the diarrhea did go away with the meds.. so that perhaps was not due to the Canidae.. but it does make me wonder. I want to tell you that I did call Canidae to complain about the lack of warning about the formula change. No apologies from them. They told me the new formula was better. I dont believe so.

I compared the old formula to the new on my own, and I do not like what I see (less brown rice, new rice bran, ocean fish instead of herring, added natural flavors etc). I had spent months looking for a good food for my dogs, after the melamine scare. Canidae's original formula was affordable and had great ingredients. My dogs were happy and had normal stools. After picking up more yellow loose stools this morning and searching the web for other complaints, I will again start another search for a good dog food. I'd better do it quickly.. too bad I just bought another bag... I suppose I have been prolonging the inevitable. I am sorry to read that many dogs have gotten really sick! Canidae should have kept their old formula. They have lowered their quality, made the packaging smaller and kept the same price. I wish they had only raised the price!

Loose stools, itchy skin. Perhaps was the cause of very bad watery diarrhea.


I, like many others, have been suffering through this new formula of Canidae. They changed the formula without letting us know, and for the past two months, my 3 dogs, who have been on Canidae all their lives have suddenly fallen ill. First it was my Pit Bull, who had a weak stomach anyway, so I didn't think much of it, until she stopped eating all together. She went almost two days of not eating and after about $400 in vet bills, I started cooking for her instead. Then shortly after, my Staffy girl started to have the same symptoms of vomitting, diarrhea, lethargy, and not eating.

Now my dogs are the type of dogs who eat as if it's their last meal, so for two to all of a sudden stop frightened me. They only thing I could think of that was the cause was the food. Then 2 days later my other Staffy got sick, which then I knew something was wrong cause he has a iron stomach. What I did find strange is that it was not a continuous sickness, they would be sick for two or three days, which during this time I would put them on rice and boiled chicken, they would recover, and then I would gradually add the Canidae and by the second or third day they would be sick again. I am very saddened as 2 of my 3 dogs have been on Canidae all their life and for this to happen, is very disheartening. I will no longer purchase anymore Canidae products

Sleepless nights with the dogs being sick, tons of dirty laundry, unwarranted vet bills.

I made in post in Feb. of 2008. I had three german shepherds who got very ill while eating Canidae dry dogfood. I know it was the Canidae because all three dogs became sick at the same time. I then took them off Canidae and they improved. Thinking it may not be the dog food, I began again to feed them Canidae. Subsequently, within days, my extremely healthy male shepherd bloated and the other two dogs had G.I. symptoms again.

I immediately took them off Canidae. We did emergency lifesaving surgery to try and save my male, however he died many days later. In the interim I contacted Canidae. They were not forthcoming about a new formula and denied that their food could have had anything to do with this.

Canidae is a very bad, sneaky company and deserves to go under. I personally have been to all the local feed stores with my story as well as spoken to many, many breeders who have since switched from Canidae. I will certainly keep up my vigilance of telling other dog people about the perils of Canidae and my experience.

I have been feeding my dog (who suffers from allergies) Canidae Senior Overweight formula for several months now with no issues. I purchased a new bag in early October and within a week, my dog started becoming very, very sick- vomiting, loose stools, severe stomach discomfort (moaning, groaning, gas). After 10 days, when it became apparent to me that it was indeed the food making her sick, along with numerous phone calls to the Vet's office, I began giving her home cooking (rice/hamburger). Within a week, she was returning to her old self.

I saved a sample of the food, simply because I thought it was poisoned, took photos of the lot numbers and of the bag itself, then returned it to my local pet food supplier for a full refund. It was the folks at the pet food shop who told me that Canidae changed their starch source- I can only imagine that due to the cost of rice, they went with a cheaper alternative.

I will also note that my cat has been suffering from vomiting also- it occured to me that she occasionally stole a morsel or two from my dog's bowl- Canidae made her sick also. A personal note from me to Canidae- YOU ARE MAKING ANIMALS VERY SICK IN THE NAME OF THE ALMIGHTY DOLLAR! I would love to see a class action lawsuit form from this nightmare. The anguish this has caused me, and the extreme discomfort my dog had to bear was in a word, wrong. Shame on Canidae.

I have 11 dogs and have used Canidae for 8 years now, since the formula change every one of my dogs have experienced dhiahrea. After multiple vet visits and hundreds of dollars we have decide it isthe food, I heva even went to the Chicken and Rice and after 2 months stillno change.

I cannot continue to use or promote product. I am involved in many performance sports and own a Flyball team and have gotten my whole tream on Canidae. They have all changed to either Evo, Merrick or Chicken Soup brands.

I am devistated as Canidae was the best food I have ever fed and now i am searching for a new one, my dogs are all currently on a sensitive stomach vet brand that I can barely afford.


I fed my dog Canidae All Life Stage Formula for 9 years, then the company change the formula without notice. Not one pet store in the area I purchased the Canidae Dog Food had knowledge of the changed formula. I contacted the Canidae company and was told they were not aware of dogs having all the physical problelms my Labordor was having and they had the nerve to send my a coupon for $2.00 off on my next purchase of Canidae product.

My Labador experinced foul smelling yellow diarrhea, no energy and dehydration, My vet checked her with many test and that all came back negative.

There was no denying, our beloved labradors were both in trouble. The constant, mustard yellow, hold your breath smelling diarrhea, the intermittent throwing up right after eating, the days of abandoning their food entirely, the obsessive paw licking and toe chewing to the point of hair loss and sores, their once playful nature replaced by personality changes, lethargy and sickness had mysteriously consumed our less than three year old boys. With absolute worry and frustration, repeated vet visits, tests for parasites, meds for vomiting, diarrhea and out of control allergies, we helplessly watched our pets continue to worsen.

Canidae was a name we had come to trust, so the association with the so called new and improved formula of Lamb and Rice dumped into their food bin, followed by their deteriorating health didn't make an immediate connection. It wasn't until we started questioning the quality of their food that our research led us to the Consumer Affairs web site. After reading the endless heartfelt complaints by owners explaining the suffering of their dogs from the newly formulated Canidae, we knew beyond any doubt that our own precious dogs were being, for lack of a better word....poisoned.

After immediately introducing a new food (Natural Balance) their healing and recovery begin within the first 24 hours. Now five weeks out, our boys are back better than ever.

Canidae, your lack of integrity and accountability is truly shameful. Why has there been no voluntary recall? Why are you still allowing countless animals to suffer and in some cases die? How disgusting that it must be pure greed that has clouded your ethical judgment. Never again Canidae.

I would prefer if canidae kibble would go back to it's origional formula. I feel formula's should not changed unless consumers are in favor of it FIRST. Afterall, WE are the ones buying and using the product! We used canidae lamb/rice dry food for quite some time- our dogs went from smelly fur to clean smelling shiney fur and they loved their food. First i'd like to say I am a veterinary assistant and my dogs are completely healthy so I was disappointed last bag I purchased when I noticed the kibbles were larger and yellower in color and appear WAY more processed- which is NEVER a good thing.

Subsiquently all three of my dogs (12 year old dalmatian, 4 year old pitbull and my 2 year old cattle dog) have all had very soft smelly yellow stools for 2 months now and the dogs do not seem overjoyed any longer to eat their food. 2 of my dogs developed bad urinary infections which they are currently on antibiotics for- as I said I am a vet assistant and my dogs recieve excellent care. My 12 year old dog lost a considerable amount of weight

We are now out of the canidae dog food but I dont think I will purchase another bag from Canidae especially since learning many other peopel have had simular issues. I feel the formula was fine the way it was- customers were happy so why change a good thing? I feel it is NOT the increased protien causing the disgusting stools- as we have began feeding them solely raw meat and their stools have become normal.

I bought my first bag of Candidae lamb and rice for my 6 year old Princess and I followed the instructions on how to change over the food. OMG, I had not even gotten to more than 1/4 cup when she started experiencing listlessness, vomiting, constant gas and yellowish, foul-smelling, bowel movements about 6-7 times a day (I had been feeding her Paul Newman's Own Organic before) and from what I had read, it was supposed to be better than Newman's so that is why I tried her on it. Princess is a Jack Russell Terrier, and if anybody owns one of these know that they will eat anything.

Well, this dog got to the point that she would pull out the Candidae from her bowel to eat only the Paul Newman food. I discontinued the Candidae totally and returned her back to Paul Newman's and she is back to her normal self. What I remember about the Diamond plant is that they were the first to be involved with the Petfood problem last year and in 2006. I hope this dog food company has done a complete clean out of all of the melemine that was found in the Diamond food. But all-in-all, will never switch Princess off the Paul Newman ever again.

Extreme listlessness, yellowish diarrheal/loose stools, vomiting 1-2x in the morning. I got her off of this fast enough before any lasting damage could be done, I hope.


After eating the new Canidae formulated food. My puppy became extemely ill. She was taken to the vet and put on rx food. After submitting my vet bill along with her med. history Canidae will still take no responsibility. I feel that everyone who has been affected by this needs to somehow take a class action suit aganist Canidae. They will by no means own up to the problem. Instead they say that it must be something else that has made these dogs sick. I personally will tell everyone I know about what happened to my dog in hopes that it helps save another family the stress and money that it cost me.


I got my English Bull Terrier from the breeder back in April/08 and she had been feeding Canidae ALS to all her dogs forever. So I just continued to feed it to her when she came here as I knew it was an excellent food! So then one day around the end of July/08 I purchased a new bag as I was out and I get home and opened it and I notice the kibble is bigger and more yellow in color, but the bag appears the same, I thought maybe there was a mix up, so I called the store where I purchased it, and she had no idea why it was different??? so she said she would get back to me, so a few hours later she called me back and said oh I just found out from my supplier that Canidae had changed the formula so I was thinking OH GREAT, and how am I going to transition with only about a cup of food left?

so I checked the bag and it didn't even have any new advertising, or state that it was a NEW formula. VERY SNEAKY INDEED!!! So I decided well it can't be that bad it's Canidae. So I begin feeding her the new food. By the way she was absolutely beautiful and full of life as she is only 1 and has been very well taken care of. So almost IMMEDIATELY, she started vomiting, she had yellow, loose stools, with diarhea, everytime I took her outside she would pull me to the grass so she could eat a bunch of it and make herself sick, she had extrememly bad gas, and then after about a week of feeding the food I noticed she was digging herself constantly, scratching, chewing her feet, tail, back, wherever she could reach.

Then in another week, I noticed her hair was falling out in big patches all over her, and she had hard bumps all over her as well, but mostly on her head and face, with rash every where else, along with the vomitting, loose stool, etc. So this was it I had been feeding it to her for about a month and it was just getting worse, so I decided to contact the company.

First time I had to leave a msg, but no one EVER got back to me, so I decided to fill out the online web form for complaints or concrens, and then eventually a cust. service agent returned my message and had confirmed that they changed the formula, and for me just to continue feeding it to her that she would get better with time, it's just a transitioning period! So believing yet again in the company I did what they said, and fed for about a another month, by this time my dog was hardly moving at all, she just wanted to lay around and sleep, she was pretty much bald, and had bigger lumps all over her with blood and **** constantly running out of them from her scratching and she had lost a lot of weight!!!! So does this sound like normal transitioning???? I think NOT!!!

I had been putting a topical antibiotic on the lumps on her body to prevent infection, and had been bathing her once a week in Canadian Medicated Shampoo as well from the vet, but nothing! So I finally decided to take action, I sent an email to Canidae and said that they obviously have done more that change the formula as my dog looked as if she was dieing!!!! at only 1 year old, and she had been healthy as a horse before the change! and that I'd be going to the vet. But during this time I did switch her to Origen, grain free, 5 fish formula, which is supposed to be the best food you can get, and it's not cheap, $85 canadian dollars for only a 30lb. bag. But I believe I am forced to buy it as I can't trust any reputable dog food companies anymore, and I'm not rich. So thank you Canidae for almost killing my dog!!!!!!


My husband and I fed our 3-year old miniature dachshund, Abby, Canidae Lamb and Rice dry and canned formulas for nearly two years, and she seemed to do well until recently. She had a history of skin allergies as a puppy while on other pet foods but cleared up nicely while on the Canidae.

That's why we were concerned when we noticed that Abby started increasingly biting at her paws as well as scratching at her eyes and ears last month. A few weeks ago, she developed open sores on two of her back toes from the constant biting and licking. After several trips to the vet and trying antibiotics, antifungal and antimicrobial sprays, none of them seemed to help. We couldn't imagine that the Canidae was the problem as our vet didn't know of any issues with the brand, and she was eating, drinking and going to the bathroom normally.

Two weeks ago, however, she began having an increasing number of stools, 3-5 x daily, some of them loose and lighter in color. She seemed sluggish during the day and restless at night. She started shaking and throwing up bile in the early morning hours. We even noticed a red tint to her urine on one occasion which really frightened us.

Our vet ran a cPL test and diagnosed her with pancreatitis. She has since been on antibiotics and other medications to control her vomiting. We were advised to feed her several small, bland meals of chicken and brown rice until her symptoms alleviated at which point we could incorporate her regular Canidae diet. After a few days she seemed to be doing well, so we started to mix in the Canidae. Wouldn't you know that when we began increasing the Canidae, the vomiting started again.

My husband and I have spent hundreds of dollars in vet bills and felt desperate for help, so we decided to look online for more information. We were horrified to find that so many other Canidae users experienced similar problems. Obviously, we discontinued the Canidae immediately.

We have since started feeding her Wellness brand canned food and have noticed an unbelievable difference already. Her urine appears normal in color, she is making 1-2 bowel movements daily, and her stool is smaller and firm. She is no longer shaking or vomiting and seems to have more energy.

I used to buy Canidae online and have recently contacted the distributor, petfooddirect.com, for a full refund for my latest order. I have yet to get a response, however, and am somewhat reluctant to send it back for fear that it will be shipped to another unsuspecting dog owner. For those who may be concerned that their Canidae is contaminated in some way, here is the information from my order:

20 lb. bag of Canidae Lamb and Rice dry dog food- RM 3 Apr 03 09, expires Apr 03 09 (bar code #6 4046101220 6, product #1220)

24 case of 13 oz. Canidae Lamb and Rice canned dog food- E1213815414, best by June 2013 (bar code #6 4046101213 8)

Damage: Many, many loads of laundry and nights of sleep lost from cleaning up after almost a weeks worth of vomiting and loose bowels.

-Almost a half dozen trips to our regular vet and the ER vet, resulting in at least $600 in vet bills.

-Subjecting our 11 lb dog with a sensitive stomach to a variety of medications in a short period of time.

-Most of all, our dog's compromised health, hopefully there is no permanent damage to her digestive system.

I just can't believe that more has not been done to rectify the situation at this point. I mean, Canidae should at least have someone investigate the issue if they really care about the well being of their customers and doing good business. To think that we could've lost our baby girl to something like this is enough to make me ill.

My thoughts go out to all of you who are nursing your furry companions back to health. Hopefully the more we speak up, the louder our voices will grow and justice will eventually be done.


Cody, my 1 year old boxer, has been on ALS Lamb/Rice formula since he was 10 weeks old with no problems. In August, he started to throw-up a bile colored (with a tinge of blood) liquid every 3-5 days. I also noticed his stools were softer and changed color, consistent with peanut butter. The problem persisted for a couple of weeks. We thought the problem would correct itself, but it didn't.

At the time, the shop owner where we buy our Canidae told us there was a slight change in the formula but we didnt think anything of it. I didnt think a slight change in the formula would have that much of an impact in such a short period of time.

We took Cody to the vet. Since mid-September we have spent just under a $1000 trying to determine what's causing his loose stools and vomiting. After medication, fecal smears, blood tests, x-rays, and an endoscopy that revealed mild to moderate irritation in his stomach and the mouth of his intestinal tract, the DVM determined it was one of two things: 1) Parasites; 2) Food allergy. The DVM placed Cody on Hill's Prescription Ultra Allergen Free Z/D diet. We started the transition to Z/D about a week ago. Cody has not vomited since the transition. Now I have to find a new dog food for Cody

I started to research the food allergy theory. I discovered we bought our first bag of the new formula around the same time Cody started to get sick. Then I found this website and found out Cody was not alone. I am convinced the new Canidae formula caused Codys ailments and will no longer be a Canidae customer.

We have spent nearly a $1000 dollars on what I feel are unnecessary veterinary expenses.


My 4 year old Boxer was on Canidae ALS dog food. This was the food that her breeder recommended. Since I have had Kendall, I also have recommended Canidae to several friends. Since early SEP08, I have feed Kendall the new formula. I was surprised by the change in appearance and color of the food. I called the pet store where I purchased it. They confirmed it was a new formula and I read the updates posted on the Canidae website. I had recycled the bag already that week, so I could not confirm if the bag noted the change in formula.

Since Kendall had not changed food before, I assumed the loose, yellow, odorous stools were normal when changing dog food. I had only a small amount of the old food left when I opened the new formula food, so I was unable to do the transition as recommended on line. I did add a Canidae dog treat to her food to assist with the transition, and this seemed to help with the consistency of the stools. However, after being on the food for almost 2 months, her stools continue to be soft, yellow, and odorous and she is gassy. She has also vomited a few times lately and has been trying to eat grass frequently. Luckily, she has not had any allergy type symptoms.

Today, 25OCT08, I decided to change her food and not finish the first bag of the new formula. The pet store recommended I try Health Food for Dogs (http://www.breeders-choice.com/dog_products/healthfood.htm , also a USA company) as it is similar to the old Canidae ALS formula. I was surprised to read about how many dogs are having issues with the new Canidae formula. Too sad. I am hoping to see a change in Kendall's health in the next few days.


I've been feeding my dog Canidae brand lamb and rice kibble for two years with no complaints. I bought a bag recently that was packaged differently and noticed the color of the kibble was different. My dog ate a few bowls but has now stopped eating it. She will go hungry rather than eat it.

Also the packaging has changed from heavy paper that was easy to roll up at the end to flimsy plastic that does not roll up. It makes it hard to keep the kibble fresh.

I have to switch brands now. The whole reason I sought out a specialty brand like Canidae is because my dog has digestive problems. Now, this brand that I trusted to be consistent has changed and my dog refuses to eat it.

I had to throw away one bag of kibble and look for a new brand that my dog will tolerate.


I am a veterinarian researching this site because I had a patient on Canidae develop some issues about a month ago. When I saw the AAFCO statement on the Canidae bag it raised a red flag for me. It is Formulated not Tested. What this means is that the food was never fed to actual dogs in a controlled environment to see if it is appropriate for longterm health. It was simply formulated based on calculations of required nutrients. What you are all experiencing are the hazards of feeding an untested food. I will continue to recommend Nature's Best by Science Diet because it is clinically proven by feeding tests and it has no corn, fillers, or by-products.


My dogs have eaten Canidae All Life Stage Formula for several years. I had no idea they had changed their formula and my Basenji/Shepherd mix suddenly started losing weight. My Yellow Lab started having diarrhea and an upset tummy most fo the time. He also suddenly started eating dog feces. My Basenji mix went through many vet appointments and had many tests to determine why she was steadily losing weight.

On one of those visits I mentioned that I was wondering if Canidae had changed their food and the vet stated that he had other clients who had asked that. I immediately started the process of changing to a new food and within a week the Basenji mix started gaining weight and has more energy than I have seen in her for a long time.

The Lab also has way more energy, less tummy problems, and has stopped eating feces. I wish I had been warned that they were changing their formula so I would have checked that first instead of spending money on unncecessary tests and having sleepless nights worrying about what could be wrong with my dog.

I believe there is something more than just a formula change, as my dogs seem to change very easily from one food to another and with the drastic changes I saw in them, there is something very wrong with that food. The company should be shut down and investigated.

I had to spend quite a bit of money on vet appointments and tests to find out why my dog was steadily losing weight. This all happened while my husband has been on strike with the machinists union and has been a huge financial hardship.

My doberman pinscher was put on Canidae all life stages approximately 5 months ago after trying 3 other foods which didn`t work for her. Finally, I stumbled on this food which worked miracles for her. Her coat was shiny, her stools were normal and her energy was through the roof. One day I opened a new bag of Canidae and noticed that the color was lighter, a different shape and a different smell. I imiagined they changed the formula without advertising it on the bag.

I fed my dog this formula for 4 days, thinking that her symptoms would get better, ie. adjusting to the change. Right after the first meal, she had uncontrollable yellow diarrhea which never ceased. She had extremely foul-smelling gas. In the next few days I noticed her energy level drop. She just laid on the floor during the day. I stopped the food the day after that when I noticed her scratching herself continuously and that her hair from her belly started to fall. I fed her rice for a day or two to settle her stomach then switched her over to Orijen. Right after the first meal of Orijen, the diarrhea was gone.

I spoke to customer service at Canidae and they were very defensive. They did not seem to care at all. My dog got very sick. I can`t imagine what would of happened if she kept eating that stuff. Canidae says they won`t switch back to their old formula. The lady even said she is surprised at my dog reaction, stated dogs have been doing great on the new formula. I was shocked when I read these posts! I will never feed Canidae ever again!

I have had my 2 sussex spaniels on the canned Canidae dog ford for 2 years. With in the last 2 months they have had foul smelling gas, loose stools chewing feet and smelly ears. I feel that not only the dry formula was changed it was also the canned. I have as of this day stopped feeding this food to my dogs. I will never go back to it again.

Canidae changed their dog food formula.

My one year old German Shepherd started to refuse to eat. She lost a substantial amount of weight. She had a tremendous problem with itching. We've run up several hundred dollars in vet bills. She started to get back to normal soon after we changed dog food. Our two other mature dogs didn't seem to have any problem.

Re: Lamb & Rice formula. My dog recently stopped eating, started vomiting and having skin rashes, and was extremely lethargic. I stopped feeding Canidae immediately and he is back to normal, full of his normal vitality. I am furious with this dog food company!

Our two labs have been on Canidae dog food for over two years. They did really well on the dog food. I saw positive changes in their behavior. All of the sudden my older female lab started throwing up about 4-5 hours after eating her food. She gets a cup in the morning and a cup at night. My other lab has not seen any reactions from the food. So I waited a couple of days, until I reached out to my vet. They told me to bring her in for a check up.

We spent the entire day at the vet. They took xray afer xray to see if my dog has swallowed something. Because we were going out of town I could not bring her in the following day for more tests. I started feeding her beef/rice mixture and she stopped vomiting. After a weekend of no longer vomiting we started her back on to the Canidae dog food, she has started to vomit again.

I went to my pet store and asked them what other type of food they recommended and thats when I heard about the formulaution changes. I am so angry that my dog had to suffer. I feel that the packaging should of expained that there was a new fomulation. We had no idea that there was a change. I would not recommend this product to anyone. Something is making all of these dogs sick.

My dog has suffered. She is not acting the same. Throwing up, acting tired. Our Vet bills were $300. Plus the cost of dog food about $40.

We switched our dogs off Canidae cold turkey 4 days ago. We didn't bother with a gradual transition. Not only did our dogs stools return to normal immediately, my male stopped belching, and the one dog that was constantly scratching and chewing on herself stopped that day.

But something I had not noticed also corrected itself. One of my dogs eyes constantly wept and her left eye would from time to time have white tissue protrude from the outside corner around the bottom, pushing her eye back and up in the socket. Of course I spoke with my vet about this and everyone drew a blank. It was not a cherry eye and would happen repeatedly in a single day. If I applied gentle pressure, it would correct itself. I was preparing her for early spay surgery and asked that her eyes be checked while she was under. My vet thought it might be a growth of some sort putting pressure behind her eye. THEN prior to her surgery I switched her food from Canidae to HealthWise and in 48 hours I noticed her face looked markedly different. She looked like she USE to look..only I hadn't noticed the gradual change that had taken place. Her face had been swollen and the protruding tissue was the exposed swelling from around her eye. Because she's a giant breed, I had not noticed the physical change.

After the switch in foods was when I noticed she looked like she use too and I asked my boyfriend if he noticed anything different about her. He said, Her face...it's like her sinuses were swollen and now they aren't. Can I say for sure it was a reaction to the new Canidae? Not without my vet having treated her....but it is interesting that since I changed her food..the tissue around her eye has not protruded, her eyes aren't constantly weeping and her face isn't swollen any more.

So IMO, I believe it was related and she was having a reaction to what ever they have put in their new recipie. And the other issues my dogs were dealing with are also clearing up. My other female dog lives to be in water and never had a problem with it when eating the old Canidae, but on the new Canidae when ever she would get wet there was some odd reaction between the water and her female parts...she would cry, lick and chew at her private area when she would get out of the pool. Since the change in food, this has also stopped. She again enjoys the pool with no ill affects. They are no longer lethargic, sleeping all the time and they are playing and eating regularly again.

Shame on you Canidae. Shame on you! You did more then add meat and barley and take out the rice. You know you did and so do the rest of us. Why don't you be honest. Too many pets and pet owners are suffering and spending money on unnecessary vet bills for it only to be some barley and more meat. Get real.

I am enraged that for years I have fed my dogs canidae platinum. After $213 in vet bills to find out what was wrong with them, I come to find out that not only was the packagin different, which didn't phase me that much........but the FORMULA INGREDIENTS were changed.

I was totally unaware of these changes untill I questioned the feed store where I purchase this food. I think it is TERRIBLE that this was NOT put on the pachaging when the food was CHANGED. it could have saved a couple of hundred dollars in exams and blood work for dogs that had vomiting and loose stools. SHAME ON YOU CANIDAE.

Add this to the experiences of other dog owners who fed their pets the new formula of Canidae. I thought the altered bag aesthetics were just that: aesthetics, for whatever marketing reasons. Also thought I had been giving my senior-ish pooch a high quality food. New bag opened Oct 2. We were on vacation from Oct 4-12 tho caretakers kept him on same (mild) meds for allergies that he's been on for years. This past Saturday, frightening 36-hour episode of vomiting, inappetance, lethargy, and finally bloody diarrhea. Emergency room.

He's on bland diet now, appetite returned late Sunday, out of the woods, I hope. This canNOT be simply a formula change, too many violently averse reactions. So I throw ours into the mix, in hopes anybody investigating Canidae as a new food for their dogs will approach such a switch cautiously and forewarned.

$330 in vet bills so far but more importantly, an inflamed gastrointestinal tract in our dog that caused him considerable pain and misery.

My dog has been on Canidae for over 9 years. Last Thursday we bought a new bag and apparently they changed their formula. After forcing him to eat it by adding gravy (he only ate ONE serving)he has had diarrhea for 2 days.

We should have paid attention because he was putting it in his mouth and spitting it back out!!! Guess he's smarter than we are. We will never use this product again especially after reading all the complaints and realizing a company that we trusted doesn't seem concerned.

I have been researching many dog foods to find the right one for my dog. Upon my ingredients search on Canidea ALS I found this particular item that could be the cause of most of everyones problem. Enterococcus faecium. Enterococcus infection can cause complicated abdominal infections, skin and skin structure infections, urinary tract infections and infections of the blood stream. E. faecium is known to have a resistance to several types of antibiotics including quinolones and aminoglycosides. Resistance to penicillin was first observed in E. faecium in 1983, and in 1988 the first cases of resistance to the antibiotic of last resort, vancomycin, were detected in Europe. Resistance to several antibiotics and tolerance for adverse conditions makes E. faecium a major concern for the medical community, which has dubbed this microbe a supergerm.

Canidae changed their formula (without notification) in mid-2008. We had all three dogs on it, and they went from having sporadic bouts of (very smelly) gas (which we could live with, as we knew the food was higher quality) to very frequent (MANY times a day), highly noxious fumes coming out their rumps.

We returned the last bag of Canidae ALS that we purchased, and will now go back to our earlier dog food. I am frustrated over two things - 1) Canidae didn't have the sense to leave a good thing alone 2) The lack of early notification in change of ingredients, along with the fact that they didn't mention what sort of side effects could occur.

I feed my dog Canadae. About a month and a half ago she stopped eating as much. She always got one cup in the morning and one in the evening. She started eating only one cup a day. She has been braking out in rashes, has an eye infection, and has some hair loss, she hardly even plays with her toys, she just lays around.

Last week after eating dinner she thru up. I got an email about Canadie changing the ingredients and I changed her food emediatly. Now she is eating all of food at feeding time and playing again.


My cocker spaniel has always had a sensitive stomach and I finally found a food he could tolerate, which was Canidae lamb formula. He's done great on it for 2 years and then, completely unannounced, they changed the formula. Suddenly he was having diarrhea and gas & it wouldn't go away so I eventually realized it was the Canidae. Now I'm still trying to find a food my dog can tolerate. Canidae shouldn't have messed with the formula and I don't want to fee my dog smaller portions of their crappy food a few times a day. According to my retailer, they've heard a lot of similar complaints and sales of Canidae have gone way down. Not only did they screw us, they screwed themselves.


The company changed formula without informing customers. Bags were not labled with changes.Have been feeding to three highly prized dogs.

All three dogs have continous diarrhea,stomach aches, vomiting.

Canidae changed the ingredients of their dog food..but did not inform the public.

I had heard through pet forums that Canidae was the food to feed. I had a new pup and wanted to give her the very best I could afford. After much research, Canidae was the food I selected. After I started her on the old recipie, I adopted two more dogs. So all in all I have 3 Newfoundland's and my boyfriend also has three Newfoundland's. I got him turned on to Canidae so we would be feeding all our dogs the same thing. Our dogs were doing so well on the old Canidae, that he told two co-workers about it and they decided to try it for their dogs. And so by word of mouth alone, Canidae was sweeping our area.

Then the switcheroo with no heads up. Which I find offensive that Canidae didn't even bother to put on their bag New and Improved Recipie! Unless they new it was not an improvement. And they switched manufactuers, raised the price and lower the size of the bags! Were they hoping we wouldn't notice?

My extremely well house broken dogs began to have accidents in the house with loose stools and a weeks worth of belly troubles. I had no idea what was going on...and decided to ride it out and if things got worse...I would have to take them to the vet. From reading other complaints, I consider myself lucky. At least I had no vomit to deal with along with the loose stools. Then one dog began constantly scratching, her ears, her belly and chewing on her legs and feet. I now realize this too is because of the new Canidae recipie. She didn't have this problem prior to their change.

My boyfriend took his older dog into the vet because of her chewing and losing hair to find out she now has an allergy. We assume to the new recipie because like my girl, she did not have this problem before. Her skin is waxy and she has lost almost all of the hair on her belly.

When I contacted Canidae personally by phone and by email..both times I was told some dogs would have a little trouble with the new recipie but VERY few. That they have hundreds of very happy customers and sales have only gone up since the changes. And basically it's not their food, but more my dogs. However, I just spent the entire afternoon researching foods driving around to four different natural pet food store and NONE carry Canidae for sale any more. They all said the complaints were across the board. All I can say though is my dogs MUST have caught on about the switcheroo before I did, because slowly, they stopped eating it. Now one of my dogs wont eat it at all. Which is fine because we are switching foods today.

Canidae changed the ingredients of their dog food..but did not inform the public.


I had heard through pet forums that Canidae was the food to feed. I had a new pup and wanted to give her the very best I could afford. After much research, Canidae was the food I selected. After I started her on the old recipie, I adopted two more dogs. So all in all I have 3 Newfoundland's and my boyfriend also has three Newfoundland's. I got him turned on to Canidae so we would be feeding all our dogs the same thing.

Our dogs were doing so well on the old Canidae, that he told two co-workers about it and they decided to try it for their dogs. And so by word of mouth alone, Canidae was sweeping our area.

Then the switcheroo with no heads up. Which I find offensive that Canidae didn't even bother to put on their bag New and Improved Recipie! Unless they new it was not an improvement. And they switched manufactuers, raised the price and lower the size of the bags! Were they hoping we wouldn't notice?

My extremely well house broken dogs began to have accidents in the house with loose stools and a weeks worth of belly troubles. I had no idea what was going on...and decided to ride it out and if things got worse...I would have to take them to the vet. From reading other complaints, I consider myself lucky. At least I had no vomit to deal with along with the loose stools. Then one dog began constantly scratching, her ears, her belly and chewing on her legs and feet. I now realize this too is because of the new Canidae recipie. She didn't have this problem prior to their change.

My boyfriend took his older dog into the vet because of her chewing and losing hair to find out she now has an allergy. We assume to the new recipie because like my girl, she did not have this problem before. Her skin is waxy and she has lost almost all of the hair on her belly.

When I contacted Canidae personally by phone and by email..both times I was told some dogs would have a little trouble with the new recipie but VERY few. That they have hundreds of very happy customers and sales have only gone up since the changes. And basically it's not their food, but more my dogs. However, I just spent the entire afternoon researching foods driving around to four different natural pet food store and none Canidae for sale any more.

They all said the complaints were across the board.

All I can say though is my dogs MUST have caught on about the switcheroo before I did, because slowly, they stopped eating it. Now one of my dogs wont eat it at all. Which is fine because we are switching foods today.

after canidae switched their formula both of my dogs that were on it began throwing up violently, 4 to 5 times a day. there was no notice on my bag of food that anything had changed. ive spent hundreds at the vet all because of an irresponsible company that cares more about their bottom line then the dogs they feed. i would love to see something done about this to protect anyone else that is feeding their dogs canide.

Our two Dobermans also experienced the diarrhea and foul-smellling gas with the new formula in Canidae All Stages dog food. We gave it over a month for our dogs to acclimate to the new Canidae as our distributor suggested, but I finally wised up and checked the Internet to see if others were having problems like ours.

After 2 courses of antibiotics with little relief, I found this website. We switched cold turkey to Natural Balance Salmon and Sweet Potatoes, and the results were immediate. I strongly suggest that we all contact the FDA as another person previously suggested on this website. (check the FDA website for the Consumer Complaints Coordinator in your region) And take the unused dog food back to your distributor if you still have the bag. The product is guaranteed. Don't let them get away with this. This should be a class action law suit.

I am a havanese dog breeder. We have used Canidae dog food for nearly 8 years and were very happy and all my puppy buyers use this because i recomended that they use it. When buying a new bag of Canidae dog food i could tell it looked different. I went ahead and fed it to them and all of my dogs puked and had severe runny stools. One of my dogs couldn't even move she was so sick. Then i had at least 25 calls of past puppy buyers telling me there dogs were throwing up and had runny stools.

When we bought the bag of dog food it didn't list any changes on it and I called Canidae and they said that was up to the store i purchased the food at. I just flipped. If you can only imagine the clean up i had with al my long coated dogs. Also it made there coats blow out. I am so unhappy about how Canidae has treated there long and trusted customers. The lady i spoke to on the phome at Canidae was not very bright she told me it would take about 2-3 months before they would acclimate to the new food. My dogs would have been dead if i wouldn't had taken them right off the food.

My consequences are stress to all of my past puppy buyers having sick dogs. Also mental stress of hoping this didn't permanently hurt my dogs for breeding. I wish this could go on tv and warn people of Canidae dog food before there dogs die.

This new canidae formula is garbage!! I had been feeding my weimaraner Canidae ALS for 2 years with no problems at all. I decided to start trying other foods for him the last couple months because i have no retailers near me who sell canidae so i have to order it off the net and just wanted something more conveinent.

Well after 6 months or so of trying out other dog foods i really wasnt satisfied with any of them, so i went back and placed an order for canidae als not even knowing they changed the formula until two days after i placed the order. It wasnt marked anywhere on the website i order from that the formula had been changed. Not that that would have stopped me from ordering it again, i read all the bad reviews for this new formula and just kinda figured everyones dogs where having these reactions becuase their dogs are not used to a change in dog foods.

Well i had my dog on about 5 different types of dog food these last 6 months with absolutely no problems making the transition between them. Thats not the case with this Canidae. Im on the second day of feeding this to him and he has now got yellow runny ****, and some horrible gas. This is the last time i feed him canidae dog food.

Oh yeah, i followed the directions canidae gave on transitioning your dog to this new formula and it didnt make one bit of difference!!

We have fed Canidae All Life Stages for years and am on their breeder program. I've NEVER been happy with their customer service, so contacting them at this point seems senseless. Yet I would like my experience to be heard so it might help others.

My dogs began to have similar symptoms described by others on this list. After only the second feeding on the new Canidae All Life Stages formula I began seeing changes in their stool, sever vomiting, and an over-all change in well-being. The severity of vomiting by my dog with the worse reaction was so shocking I took pictures. It was alarming how quickly this new formula caused such a sever reaction. Changes were made immediately, and I will not continue feeding Canidae products.

I fail to see how transitioning, or a lack of, could cause such violent and/or debilitating reactions like the ones Im reading on this list. I just hope I changed soon enough to avoid any serious health problems.


I think that it's safe to say that all of the frustrated people who have entered these complaints would agree that we will NEVER be so trusting of a company that produces food for our beloved pets. EVER. I had Canidae on the highest of pedestals. I based this on them making a food that seemed to work for everyone regardless of how sensitive their pet might be. I would even go as far as saying that their food was OUTSTANDING.

What blows me away is this... after all the clamoring from so many people with identical symptoms, people that have spent hundreds of dollars in vet bills, plus countless hours of worry and heartache, how can this company not admit that they made a mistake? Instead the fault is turned on the customer for not being able to read their minds and on the uninformed retailers for not getting the word out which simply adds insult to injury. There are many examples of transition from the old to the new that still went badly. And yeah, not all dog foods are for every dog, but their old formula seemed to be!

In my case, I changed formulas (old formula ALS to new formula ALS Lamb/Rice) so the different look or smell was not even an issue. Every time I try to talk to the people at Canidae I only get the standard, scripted insults. Finally my point: Not long ago, I bought an edible bone treat from a company that caused my dog to have the runs for 2 days and once it was out of her system she was fine. I called the company, being sure that it was their product that caused all of the mess, just to let them know about the reaction my dog had. The person I spoke with was speaking to me pleasantly and personally and very sympathetically. She asked me questions and finally stated that on rare occasions, certain sensitive dogs react this way to their product. She then told me that she would be happy to send me a refund. I told her that I no longer had the receipt or the package and that I was not calling for compensation. I thanked her for her time. In a couple of weeks I received a large package filled with dog toys, bathing and grooming products and treats for sensitive tummies. Amazing! That, Canidae, is customer service.


After Canidae changed their Chicken & Rice Dog Food formula, I ended up with Diarrhea and/or bad gas with all of my dogs. And, it was ongoing through 3-4 sacks. The last sack of Canidae that I opened turned out to be the old formula, and everyone's stools went back to normal. After I finished that sack, I switched brands to Prairie Chicken and Rice and have had no problem ever since. I posted Canidae to complain and was offered coupons for another of their brands, a bunch of excuses, and no apology. I posted back and told them I was off thier food and what didn't they understand about this! The again posted me back offering more coupons! They made a big mistake and now they won't listen to the consumers who have to deal with their mistake!

No physical damage fortunately, from this round as I am smart enough to cut my losses and run, no thanks to Canidae.


I purchased the Canidae all life stages for my dane pup. The second bag I purchased was smaller and a different appearance. My puppy has had a problem with super loose stools and began vomiting for several nights straight. I have been to the vets and we have been treating her with meds. I feel strongly that the new food is not agreeing with her. I had even gradually worked the new food in slowly. I will not continue feeding my dog this food. I feel so bad that my pup had to suffer so much!

My pup has been very sickly for the last week. Stomach problems, hives and constant diareah, anal glands issues. Not to mention unnecessary vet bills.


I breed and train Belgian Sheepdogs. I have been feeding Canidae Adult Chicken and Rice Formula for probably 13 years. During this time, my dogs have thrived beautifully with very little health problems and beautiful coats. About 2 months ago, the Candidae Dog Food Company began distributing a new formula of dog food to their retailers. I had received an email from a friend describing the new formula of food but truthfully, many emails are bogus and I could not imagine that Canidae would switch formulas when they had so many loyal customers.

In August, I bought a new bag of food, and when I opened it up, the kibble looked and smelled totally different. I was sure that the rumor was true about the food change. I had no time to transition my dogs to the new formula since the new food was packaged the exact same way as the original formula. Who new that this was the new formula except the ingredients were different. I was a member of the breeder program so Candidae did have my address and email information.

I began to feed my dogs the new Candidae formula, and after their second feeding, they became quite sick. My three Belgians had very loose yellow stools. The stools were soft and like a yellow pudding. Prior to the change, my dogs never had any problem with loose stools. I added rice and potato to the food and removed any cooked food that I normally added to the kibble. The dogs became extremely sick and had to be treated with antiobiotics to calm their intestinal tract.

I now found my self at the mercy of the dog food company. I immediately called Canidae and they said I should have transitioned. I told them there was no way to know when the new food was going to be packaged. I told Canidae that I was quite annoyed with their new product that they claim is better. Several of my friend's dogs had the same occurences. My dogs are long haired and you can only imagine the mess besides the sore stomachs of my canines. This all occurred right before my wedding and was a total inconvenience. I have since switched my dogs to Eagle Pack Holistic and they are doing terrific. I would never use another Candidae product. I feel very violated and feel that Canidae misrepresented their product.

What a way to lose loyal customers.

I had to treat all of my dogs with antiobiotics and find a new food that agreed with them.


I bought canidae all satges dog food for my dog. She has been on it her whole life. Unknown to me they switched the formula of the food. My dog got very sick, throwing up and diarrhea. She could not eat or drink for 2 days.

We took her to the vet. They did x-rays, and blood work. Everthing was fine expect the fact that she was extremely dehydrated. The vet bill was $400.


I am writing in response to the numerous amounts of complaints against Canidae's new formula change. I work in the pet food industry myself, and while I too was not aware that the formula change was going to happen, I am not surprised that it did. A lot of companies are coming across the same problems that Canidae had. Gas prices are insane, certain ingredients are becoming more and more costly. And while it's true that most foods aren't changing...there's still a considerable amount of them that are.

I understand you're frustration with Canidae. I too believe that they should have given more warning that what we received. And it's also true that several dogs are going to be intolerable to the new changes that they made to the food. And some of what you're experiencing could be just transitional problems too.

But honestly...for those of you who write that you 'noticed a change in the bag, the price, and color of the food, but just assumed that there was nothing wrong with it because you trusted the company'...are you crazy? A responsible pet owner, or consumer for that matter, should always always always follow gut instinct. If something looks different, it probably is. We should all feel like we can trust who we buy our pet's food, or our own food, or even our children's toys. But we can't. I think that watching the news over the last several years will prove that standards are lower in some companies and countries than others. Always do your research. Always trust your instincts.


My older cocker spaniel and young lab have been eating Canidae dry food for over two years with wonderful results; however, they both have developed problems. My cocker spaniel has developed severe itching and hot spots, and the lab has become very gassy. I discovered this website while trying to look at the ingredients in Canidae's Lamb and Rice formula to see if that might help my cocker spaniel. Without this site, I would never have related both problems to the change in their food. I now have a lot of research to do to decide what to feed them, but their diet changes today. I hope Canidae will change back to their original formula. Many people changed their dog's food based on my glowing recommendations of Canidae's orginal formula. I will be letting my supplier know that I am changing so they don't get stuck with excess inventory, and I will let the people I convinced to use Canidae to be aware of changes in their dog's health. Thanks again for making this site available.

I regularly mix canned dog food into my dog's kibble. After many recommendations from other dog owners, I tried Candidae canned dog food. After a few days I noticed that my dog's stools were becoming loose. After a few more days the stools began to have mucous in them.

I stopped the Candidae and started mixing Instinct canned food into the kibble instead. After a short while his stools became normal again. I thought maybe it was some sort of stomach flu that had gone away. I had quite a few cans of Candidae, so I began using it again. He immediately had loose, mucous filled stools so I stopped the Candidae. He is back on Instinct and appears to be doing fine.

Economic damage: Lots of unused cans that I won't use. Physical damage: I am sure my dog was not feeling too well, and I hope there is no lasting damage.

After Canidae made a very discreet formula change to my dogs kibble, he immediately began to get very gassy & had VERY loose bowel movements that would not go away. It was not until I changed brands that Zephyr started to have regular bowel movements again. At the same time the company decreased the size of the bags, but did not change the price....I feel like we got ripped off twice.

I think Canidae owes its customers more than a deep apology - but some money for vet bills & for time spent scraping diarrhea off the grass & carpets of their consumer's homes and yards. Whoever's idea it was to change the formula should be fired; if it's not broken don't fix it. I WAS so happy with this food...and fed it for a great number of years & referred it to adopters within my rescue organization and to other members of the dog show community ....

I am now disgusted with this company and cannot believe the utter lack of compassion & business savvy. Shame on them. They will certainly lose more than money on this stupid decision, they have lost their reputation.

I adopted my very healthy dog (at the age of three) a year and two months ago. I was feeding her Canidae dog food for the duration. She always was in perfect health, with firm stools and a strong stomach. Starting in August, Canidae changed the formula, and later to find out, the manufacturer of their dog food. I didn't notice a change in the packaging, so I bought the food as I normally do. I brought the food home and noticed that it was a different shape and texture.

I contacted Canidae and they told me that they increased the protein content of the food and ti would take some time for my dog to get used to it. I thought it strange, but would give it a chance. I didn't have the opportunity of switching out gradually b/c I had no warning about the change and couldn't procure a bag of the old food. This persisted for over a month and I switched to a different brand. Still had loose stool and bad diarrhea. this had never happened before. I have incurred over a thousand dollars in vet bills. The vet thought it might be worms (although I treat with a preventative) and I, thinking that might have been it, went back to the Canidae. Still bad, bad smelly diarrhea and bad itching and digging at her back and tummy. Red spots on tummy after she eats.

I finally realized that it is the food after reading one after anohter complaint with dogs with similar symptoms. She even had and was treated for an anal abcess b/c her stools were so loose she wasn't clearing her anal glands, not usually a problem for her breed. I am so so so upset that i trusted Canidae and should have went with my instincts and switched off the food from the start. The reason I didn't is that I was afraid that I woulde n't find th source of the problem if I made too many changes to her habits and diet at once. It was the food all along.

And Canidae had the incredible nerve to not tell me when I emailed them that they swtiched to the manufacturer Diamond. I would never, never, never buy a dog food from a manufacturer with so many known issues. I am so angry and am telling everyone not to buy Canidae.

Today, when I went to my local dog store to report this there were two other customers there with the same complaint. At the vet today (where i am back for yet another fecal recheck) one client's dog had diarrhea and vomiting and their dog eats Canidae. I want my vet bills back, I want my dog's intestines to be healthy again. I want Canidae to be punished. I will tell everone I know and there is no doubt in my mind that they are negligent and I will sue.

I am a breeder and have had all my dogs and new puppy families on Canidae ALS for years and years. We were all very happy. Being a breeder and part of Canidae's breeding program where they supply me with with free food and puppy packs to send home with the puppies. I was very upset that they never told me of the formula change and only changed the bag and added the formula change information to their wesite AFTER getting loads of complaints of sick pets.

Ive talked with tons of families and they definatley put the new formula in the old bags and didnt even put a sticker on the bag letting people know it was a different formula. My 2 litters at the time had non stop runs for 10 weeks and i spent alot of money on vet ills, medication and fecal exams to rule out worms and parasites. My adults were also having vomiting and the runs but i never could figure out why...

finally a friend talked me into switching foods claiming that the food she feeds gives the pups hard stools no matter what and instantly the pups had firm stools. still i didnt think it was the canidae that i trusted completley until someone sent me alink to this website. After investigating several brands I decided on a new high end brand and will no longer use or refer anyone to Canidae.

I have fed Canidae chicken & rice for the last two years and was very happy with how my 5 cocker spaniels did on it, not to mention the price was very reasonable. My dogs range in age from 11 1/2 years to 2 1/2 years. I noticed about two months ago, when after purchasing a new bag that the color was more yellow, but didn't think anything of it, as I totally trusted the company. Within hours my dogs developed gas and very soft, bright yellow stools. Several of them vomited a bile- colored liquid over the course of the next few days.

Concerned, I contacted the company, and a young woman said that they had changed the formula, and if my dogs were experiencing soft stools to mix water into the food and/or add some cooked rice to the food. If I wanted to cook for my dgs I would- isn't why we feed packaged food for the convenience? Funny thing is- our 11 1/2 year old has always had to have his food ground & mixed with enough water to make a slurry as he has mega-esophagus, and had and still does, have the softest stools of any of them. So, I switched to the ALS formula of Canidae, the results are a little better, not much.

I am thoroughly disgusted with the company for their lack of any notice on the food bags that there was a change in the formula, and for the increased cost for an obviously inferior new formula. Thankfully my dogs have not developed any deadly effects-YET. I am returning the food and will switch to Nutripet or Innova.

Dogs' distress from diarrhea, vomiting, my distress from trying to clean up after extemely messy stools. Raise in price for inferior product is just wrong!


I'd switched Canidae ALS food for my Cavalier after consulting with an independent site that evaluated dog foods. Our previous brand got only a C+ while Canidae received an A +. I didn't care about the extra cost, only if it would benefit my dog. My dog has been eating the previous formula of Canidae for about 2 and 1/2 years with superior results. Her coat with the old formula was glossy and full.

When I purchased the new bag of Canidae ALS, I noticed that appearance of the bag had changed, but didn't really think that the quality had changed. I was first alerted to the formula change by a Cavalier website. Thank goodness they did inform me, but what of Canidae? They gave no notice that the ingredients weren't the same. When I called the company, I got a very polite person who stated that the new formula is improved, and they'd never compromise the dogs. V Well, comparing the ingredients, from the old bag to the new, the fat content has increased. I learned when comparing pet food ingredients that fat content is what is done to appeal to the animal, but it negatively affects the animal. While all animals need some fat in their diet, they don't need the amount that is in the 'improved' Canidae.

I was told by the company spokesperson that the problems that people are having with the new Canidae are the result of bad press from other people hoping to smear Canidae. I seriously doubt that there'd be 51 pages of reports of bad effects with feeding dogs the new Canidae. In reading of all the reports, there were only 2 or 3 that were happy with the new formulation of Canidae. And if the new formulation of Canidae was so good, why didn't the company inform the buying public of this change? VFinally, if this is indeed a conspiracy, why did everyone that had dogs negatively impacted not promote one brand? Wouldn't it make sense that someone promoting another brand would stick to that one brand? I find it sad that this company in an obvious attempt to make their food cheaper to manufacture, has made dogs ill or die. I'm thankful that I still have half a bag of the old formula Canidae to transition to a new brand of dog food where hopefully the makers will have more morals.

I was lucky, and returned the new, unused bag of reformulated Canidae ALS and am only out of gasoline to return it. It's not worth trying to use it and making my dog have possible expensive and worrisome illness.


I have been feeding Canidae to my four dogs for three and a half years. The dogs have always done very well on it, but here is where my story differs from the rest. My dogs are doing just fine on the new formula, and I was perfectly happy with the company's change. When I found out that there was a new formula, I asked my boss who is friends with a Canidae rep, and she said that her friend had made sure to let her know about the change. I went to the website, and found all the information on the new food, and was happy with what I saw.

I was a little upset about the change in bag size, especially because the cost of the food has gone up so much (we used to get a 40lb bag for $28!), but I have always had good results with their food, so I figured I'd deal with it. My dogs are still doing fine after two full new bags, and my bosses dogs are doing very well too. Both of us noticed increased palatability in our picky eaters as well.

I was using Candidae for the past several months. The last week I purchased a bag of dry dog food - almost immediately in the next 24 hours the dogs became sick. Multiple bouts of diarrhea. Duke my male started drinking large amounts of water.

Then I learned of the formulation change. No notice, No advisements posted, No pre-release announcements. I WOULD ADVISE EVERYONE TO AVOID THIS DRY DOG FOOD.


you're all stupid. the company changed their bag design and size when they switched formulations. why wouldn't you look to see if the formula had changed? my purebred labrador switched from the old als to the new with no problems. it seems that it is actually more palatable and better for him.


Canidae changed formula in All Life Stages.

My dogs (3) suffered from diarrhea, vomiting for weeks until I switched food. Canidae lost a lifelong customer, I will NEVER go back to using their product, unless they want to replace my Pergo flooring every 3-6 months!!!


Very sick dog

Once again a great product succumbs to corperate greed! Well you screwed up boys and girls your new formulation stinks, literally and has made my 5 yr old Cocker Spaniel quite ill for the past 2 weeks but no more no more no more, I threw a new bag $40 of what was once a great product in the trash. Your awareness program was non existant in our area a little tag on the bag would have been all it took but if you ask me kids, ya tried to slip this one by and it has come back to bite you in the ass! bye bye Canidae now I buy Nutro Max and my Cocker is ok, I hope!


I am another dissatisfied customer of Canidae.Have been feeding my shelties canidae als for 4 years.This summer in the begining of Aug. One of my shelties got sick, diarrhea, vomiting. $250.00 vet bill.The following days my other sheltie got sick same thing. Couldn't get him over it and went to the vet again, $300.00 vet bill. Vet and I suspected the food change, especially finding all over the internet, an many many retail stores, receiving complaints with the same symptoms. There is no denying it , all these dogs were sick from the food. I have a third sheltie, not on canidae, and he was and is fine. Never got sick!!!! More proof.

I strongly feel Canidae should settle with all the families, whose dogs got so sick from the new formula. My dogs did not need to suffer like that, I certainly did not need a 500.00 vet bill because Canidae decided to change the formula without a warning on the new product. Even if they did, I strongly feel there is something wrong with the food. The company should do what is right, find out what is wrong with the food and reimburse the customers for their vet bills that their food caused.


I have had my Cocker Spaniel on Canidae All Life Stages for over a year. He did very well on it.

A few weeks ago I purchased a new bag of the same food. Except I noticed that the kibble looked a bit different. More yellow toned. I fed it to him anyway, since I trust that the company would advise its customers if anything changed. However about a week into this new food he started to have soft stools. A few days after that he vomited yellow bile. I did some research and discovered that Canidae changed the formula of their food. According to their website the change they made doesn't appear to be negative. Thus I continued to feed him the food. Now, about three weeks into it he continues to have soft stools, a lot of gas, always acts famished and now he vomited up the food. This is the last straw. There has to be something ELSE that is different about the food besides what the company claims to have changed. Why else would there be such negative results?

I did email the company to notify them that my four year old dog is now experiencing negative consequences from eating their food. I don't want nor expect anything from them, except their honesty as to WHAT REALLY changed!

Reduced health in my four year old, four legged family member. Including vomiting, and soft yellow-toned stool.

I used to use Canidae as part of my rotation. Thankfully, I had switched off before the new ingredient list! Thankfully, my dogs do well on other higher quality products. I am getting a lot of complaints from my clients, and referring them to local canine nutritionists for help. One of them told me that she tried to get the new ingredient list and was told they only give it to vets! So, now, we are supposed to buy food and not know what we are feeding our pets? If I can't see the label, I don't buy.

Clients report that their dogs are refusing the food, having abnormal stools, and not doing as well as on the old formula.


What a shame that you choose not to take responsibility for the negative changes in your new dog food formula. I threw away an entire large bag of food when my dog became ill after eating the new formula. I tried mixing he old with the new but it was apparent it did not matter how long I prolonged this, it was the new formula making him sick. Yet you tell your consumer to check with their veteranarian! Nice, since it is most obvious that this many people have experienced the same thing!

I cannot afford to waist money on your product and have switched.


Change of formula for Canidae All Life Stages dogfood.

I am disgusted with Canidae. This is yet one more example of a company that had a good thing going with a loyal customer base, and doing the formula change and turning over its manufacturing operations to a huge supplier to handle things. There is no reason other than greed for this to occur.

Canidae has made all of the typical excuses (better for the dogs, etc. - literal crap!) Runny stools from my two young purebred dogs, previously perfectly healthy, have put an immediate halt to their using Canidae products. This is exactly what Iams did to change a previoulsy good food to a horrible grocery store food. Shame on you Canidae!! We expected more from you.


I switched my 2 year old dog to Canadae several months ago (from another brand of food). The dog did very well on the first bag. I was happy with it, the dog liked it. When I bought the second bag, I noticed the food looked different, lighter in color. I didn't think much about it but shortly after eating from the new bag the dogs stools got progressively soft, then mushy, very yellow in color and shortly developed explosive diarrhea. He had awful flatus. He also seemed to be eating a lot of grass and drinking too much water.

In the morning he would wake me up (he sleeps in the bedroom with the door closed) and really run to the water bowl and drink huge amounts. I took him to the vet. The vet thought he must have eaten something he shouldn't have, like garbage. But I never saw him near the garbage. He was put on antibiotics and anti-diarrea medication. His stools got a little better.

After the medication ran out he became worse again and then started scratching non stop head to tail and chewing on his legs and feet. Another trip to the vet. This time the vet thought he had possibly colitis and allergies. He received a prednisone shot. The doctor said if it was colitis it should improve with the prednisone. There was very little improvement. I could not pick up any of stool with a ****** *******, it was so bad. I decided to change dog food just in case he was allergic to something in the food. This dog never had allergies before (but I know they can develop at any time).

I changed brands, switched to Merrick Wilderness Blend. The dog began to improve quickly. He stopped scratching and itching, his stools are normal, he's back to his old self. I did not know about the switch of formula by Canadae until I heard about the problems dogs were having on an email list. The problems were the same as my dog had. I just thought he was having problems with the food, not that the food was making many dogs sick. This is unacceptable.

I had two vet trips costing me over $300. My dog was very sick and I was afraid to leave him alone for any length of time because of the loose stools. He was lethargic. I have no doubt in my mind that he would have continuted to be sick and would have been going to the vet trying to help him get better, had I not changed his diet to another brand of food. I hope that the company finds out what the problem is with this dog food.


I was introduced to Canidae about 4 years ago by the company representative. At that time I was working at local pet store that carried Canidae, and she informed me of how great the product was. I started feeding the Chicken and Rice formula to both of my Boxers. They did fantastic and they both have sensitive stomachs.

However the last 2 bags that I purchased have been causing them to have very loose stool and they have been vomiting after they eat. I knew some thing had changed, the food looked different and it had a very unpleasant smell to it, each bag that I bought was the same way. The last trip that I took to get their food I spoke to an associate at the store and he informed me of the changes that had taken place with the company and the products.

They were cheaper ingredients to cut costs. I am NO LONGER feeding my dogs your dog food. Cutting corners to save money is loosing you customers, and causing dogs to become unhealthy!!! Its sad that such a good trustworthy food/ company has become what it is.

The last 2 bags that I purchased have been causing them to have very loose stool and they have been vomiting after they eat. I knew some thing had changed, the food looked different and it had a very unpleasant smell to it, each bag that I bought was the same way.


We had been feeding our dogs Canidae for all life stages for approx. 2 1/2 years with no problems. About Mid July our older dog (10yrs old) began having severe gastrol problems, vomiting and horrible stools. We took her the the local animal hospital were told that she was severly dehytrated and needed to be hopitalized for re-hydraytion. At the same time our daughter-in-law called us and told us about the formula change for Canidae and their merger with Diamond. She warned that she had read several horror stories about dogs with the same symptoms that Sadie had and urged us to change their dog food to Innova.

Within two weeks we had weined both of our dogs off of Canidae and for Zoey we were in time for her health but for Sadie it was too late and the damage to her kidneys was fatal. We believe that the new formula was too rich for her digestive system and she developed renal failure from vomiting and severe diahrrea....the vet that treated her would not confirm our theory but gave it a lot of weight and suggested we file a report with Consumer Affairs. In spite of spending almost $2,000 to save our pet we lost a beloved member of the family.

I think it was completley irresponsible of Canidae to make such a signifigant change to their food without informing it's customers thereby, giving them a chance to make an informed decision about whether they wanted to continue to use this product. Our hearts are heavy with our lose that didn't have to be.

Our dog had been on Canidae ALS and was doing fine. The last time we went to purchase the bag, our dog began vomiting the first bowlfull and got very sick. Research on it told us of the formula change, and since we had no food left from the old bag, we bought another brand. Will not ever trust this company again.

I have been using Canidae for the past four years. I loved it. My dogs did fantastic on the OLD FORMULA. I read about the change in food and I was lucky (I thought) that I still had two large bags of the old dog food. I have four labs and one weimeraner. I started with mixing 1/4 new to 3/4 old dog food. Right from the start ALL the dogs started getting watery stools. Soon the stools were the worst form of diarrhea with ALL the dogs. I kepted thinking it would change and it did not.

After four weeks, things getting worse even with the slow transition, I decided enough of this. The most I got to was 1/2 to 1/2. I could not put my dogs thru this anymore. I can only image what would have happened if I went to all the new formula. Four weeks is more then enough time for the so called transition of the dog food.

I had talked to someone at Canidae when I heard about the change. I got the song and dance about how great this new formula is and would be so much better. I loved the old formula that is why I tried to stick it out. As I said after FOUR weeks I never got to feeding them all the new formula. People, this formula is BAD, the transition does not work. I will never use Canidae again. I feel terrible that I waited as long as I did before I switched foods.

To have such fast results from terrible diarrhea that had this aweful color and smell to normal poops it two days just by switching dogs foods tells me that there is a major problem with the food. I talk to the store where I got the Canidae, at first they said there were no complants. I talked to the manager and she said yes there have been a number of problems with the new formula.


My 6 month old Great Dane had eaten Canidae ALS his entire life. Great Danes are very sensitive dogs because of how fast they grow, so we loved that Canidae had low protein levels and was made with such healthful ingredients - he did amazing on it, until they changed the formula.

For three weeks, beginning around Labor Day weekend, he had disgusting loose stools, a bit of vomitting, and a terrible lack of energy. He even developed a sinus infection and had to go on antibiotics. We thought that the symptoms were caused by the sickness, but now think it was likely all caused by the Canidae!

After three weeks of constant vet visits and cleaning up digusting stools from the back yard, gross nasal discharge, and stumbling upon this website, we swtiched him to Wellness Super 5 Mix. He made an IMMEDIATE recovery. His stools became normal again, his sinus issues went away, and he has the energy of a normal puppy now, instead of just sleeping all the time!

I am absolutely disgusted and disheartened that a company as well respected as Canidae would stoop to such tactics to save money. I think Canidae should be held responsible for the vet bills and replacing the food - I had to throw away an almost full 35 lb bag of food because I simply could not risk killing my dog to save money! I will NEVER buy Canidae again, and I hope that pet food stores stop carrying it! Canidae clearly has no conscience for the well being of animals. It took this website to alert me to the issues, so Canidae saying they alerted vets, breeders, and pet stores is hardly accurate!

I have been feeding my two dogs Canidae for years now and I am on my second bag of the new formula. After feeding the first bag of the new formula, my dogs began vomiting and having diarrhea. Eventually their stools firmed and there was less vomiting.

However, my male dog began scratching and licking his feet and pads. He is also still vomiting occasionally. I am extremely worried after reading all of these complaints and Im changing their food today.

My terrior mix has been on Canidae Lamb Meal since he was 9 months old. He is now 1 1/2 years old and we are experiencing problems. He has a lot of gas, his stool is yellow and very loose. He is not at all active. When we were on the old formula he was fine.

When I was changing over to the new formula and giving 1/2 & 1/2 etc he was ok. We are 1/2 way threw the new formula bag and I am not going to give him any more. I thing he is not doing well on it. Is Canidae useing Chineese contaminated grains? or proteins which are contaiminated? Thank you

I too, felt I had found the perfect dog food for my Westie over one year ago. Although I had to drive about 30 miles round trip to purchase it, it was well worth my time and gas to ensure my pet's good health. When he started passing offensive gas, vomiting and having projectile diarrhea, I figured he'd gotten into something he shouldn't have and began fixing him boiled chicken and rice.

After a day of no vomiting and regular stools, I mixed some of his Canidae ALS dry food in with the chicken and rice to gradually transition him back to his regular diet. Three hours after doing this, he vomitted his food up and began with diarrhea again. Once again, I replaced his meal with rice and chicken and have had no problems since taking Canidae out of his diet.

Curious if it was the Canidae making him sick, I stumbled on this web site and printed off 69 pages of complaints all sounding like mine. Canidae should be held accountable for not only the food cost but the vet bills and the pain and suffering of all these dogs. How dare they get away with this by issuing a simple explanation of how they assumed the consumers were aware of the changes. Why would you mess with perfection?

I am going to the pet store this afternoon and will NEVER buy Canidae again. What a shame they couldn't leave well enough alone. My Westie was sick for three days with vomitting, diarrhea and gas. Would not eat the Canidae


My labrador retriever has been on Canidae dog food for more than 5 years and did VERY well on it. After the new formulation, things immediately went down hill. He began to exhibit all the typical symptoms that others have complained about: terrible gas, yellow, VERY loose and watery stools. He's lost his energy. I'm so frustrated because we worked hard 5 years ago to find a food that would work for him and this was great. Now we're concerned about his health!!!

I'm trying to transition him over to a new food, but not really having much success. I'm annoyed with Canidae and action should be taken against this company for not giving appropriate warnings and for the impact this has clearly had on so many dogs! I asked my pet food store and they said they were not informed of the formula change and when they called Canidae, they were told there was no change. EVENTUALLY on a later call to the manufacturer, they admitted there was a change! How irresponsible for a company to do this! I will NEVER buy Canidae again. They're obviously more concerned about their bottom line than providing a high-quality product and at what expense??? Dogs are CLEARLY getting very sick on this food and they don't care! How disgusting! It's unacceptable!


I researched dog foods and ingredients to a great extent before choosing Canidae three years ago for my two Rhodesian Ridgebacks. I was very pleased to feed such a high-quality food to my dogs, and I evangelized to every dog owner I knew the virtues of Canidae and many of them began feeding it. The company seemed to do everything right and to truly be ethical and focused on the quality of the food and maximizing dogs' health.

I think I speak for most of the Canidae customers I know when I say that I would gladly have paid more for the original formula All Life Stanges if it had become necessary for the company to charge more to cover increased costs. A very honest letter to customers, or at least retailers, explaining the need for that would have played out MUCH better than an integrity-compromising quick switch to arguably cheaper/lower value ingredients. That would perhaps have permitted me to still have faith Canidae and to continue to my dogs.

I became aware of the switch fairly quickly, and was able to switch to a different brand before having to subject my dog to potential bad effects. Whether or not the new food is lower quality or causing problems is not even the main issue to me. The primary issue, the egregious thing, is the underhanded, sneaky in my opinion, way that Canidae made this quick change. They were definitely not forthcoming or honest about it. And anyone who is the least bit knowledgeable about dog nutrition knows that even if you are switching your dog to the best food in the world, you must make a gradual switch to the new food or you will most likely cause upset to your dog's digestive system. By being so covert about the change, and so quickly replacing the old one, Canidae made it virtually impossible for most dog owners to switch over to the new food in the gradual way that is proper and healthy.

Regardless of whether the new food will continue to cause issues or not, the way this all was handled is enough. I no longer trust or respect Canidae and I can no longer recommend their products to my friends for their dogs. I am very sad and disappointed that Canidae chose this way to conduct their business.


I learned that Canidae changed their All Life Stages dry dog food formula without notifying the public. I understand they outsourced manufacturing of the product to Diamond. Since then my 2 Shetland Sheepdogs have been experiencing vomiting, loose stools, and now both have severe itching on their bodies, mostly on their paws. Canidae was negligent in not informing the public of a change to their dog food formula.

One dog had to be treated by our vet for intestinal upset. Shot of Pepcid and shot of fluids so he won't become dehydrated due to excessive vomiting. Needed to get X-rays done to determine if anything was physically wrong. Xrays were negative.

Total cost $400.


English bulldog was started on Kibble version of Bulldog food from Canadae.
Dog has had diarreha for 10 days, adjusted amount, and other suggestions. But it has continued. He was checked out by the vet who said to discontinue the food as they have been seeing problems in several dogs. Once the food was discontuned the diarreha has stopped.

Since, according to the vet this is a problem that has been seen in several dogs...this product should be lookoed at more closely. thank you

Vet visit, cost of very expensive food ( 50.00 per bag) purchased 2 bags.

Extreme discomfort for the dog. Medications and cost of cooking special food.


I own an independent retail shop in Phoenix. We carry Canidae in our store because our customers loved the product. Then they change manufacturers (which I just learned today) and changed the formula. I need to say that Canidae never wrote, sent, emailed, or called the store with any information about the changes. No shelf talkers or customer information were given to the store. We were told by the distributor after the fact that they had changed the formula by adding Barley. Which is a common dog food ingredient. Though some dogs can be allergic to it.

The claim in the letter above from Canidae is not completely true, at least not for our store. I am so saddend to hear my customers tell me how sick their dogs have been since they opened the new improved bag of food. I hope those dogs affected by the change can find a new natural pet food and get well soon.


I switched to Canidae shortly before the pet food problems awhile back. First I fed Canidae Platinum to our two dogs, ages 10 and 9 at that time. When we got a new puppy last year, I switched to All Life Stages for all three dogs. All of them have done really well on it, and my puppy, a show collie, has a really fantastic coat.

However, the pet store where I buy my food recently removed Canidae from their shelves after their own dog and the dogs of several clients who also fed Canidae nearly died after experiencing many of the same symptoms others have complained of here. Maybe it's not the food, but I am switching to Eagle Pack (which is pretty much like the old Canidae formula) until something definitive comes out of all this. There are too many similarities between the complaints for me to be comfortable continuing to feed Canidae at present. It looks like most of the problems started after they modified their formula a couple of months ago. Maybe that's the problem.


Our dog has been eating Canidae chicken and rice for 2/1/2 years upon recommendation of his trainer. We have never had any issue until the new formula product came out. RIGHT after he started eating it, he had diarrhea and TERRIBLE gas! Wow, he could clear a room in .5 seconds!

I returned the food and the pet store had ONE bag of the old formula so I bought it! Within two days, the gas had stopped and gradually his stool has returned to normal. I am searching for a new brand. I called and spoke with a rep at Canidae and she told me that they had had complaints like this from other customers and that they were looking into adding an enzyme to help prevent this. I just wish they had kept making the old formula. I will not buy Canidae once this bag is gone.

Since the pet store gave me a refund, I fortunately did not incur any economic consequence. I called the vet and he told me it was likely the food and to change to another brand.

I did switch over from the old to the new Canidae ALS slowly. My dogs got sick &/or were reluctant to eat. One lost a bunch of weight (which he is putting back on nicely after I cut the Canidae out completely) & one showed allergy symptoms that we did not see last summer on the old ALS but did see the summer before when he was on a different kibble. I had complete faith in Canidae & always promoted it as a great food made by a company with integrity...Not anymore.

I will NEVER feed Canidae again but I did keep 1/2 a bag of the new formula in case it is found there is something wrong with the food...Which I strongly suspect. Shame on Canidae for selling out on us & our beloved fur friends.

Ive been feeding Canidae to my 4 dogs for approximately 3 years. Several weeks ago, I purchased a bag of ALS from my local feed store as I usually do. I was advised by the clerk that Canidae changed the formula and the bag size now I can buy 35 lbs for the price I used to buy 40 lbs. I really wasnt happy about that and the fact that there was no advance notice provided by Canidae so I could gradually change over the foods, but I went ahead and bought it anyway. I trusted Canidae.

Shortly after I started feeding my kids ALS new formula (2x per day), two of my dogs developed yellow, VERY stinky, loose stools and diarrhea. I thought that it would eventually clear up as they adjusted to the new formula, but that never happened. Instead, these same two dogs also started waking up in the middle of the night vomiting. This went on for several weeks. Unfortunately, it didnt even dawn on me that the new formula could be causing these changes, until I found a kernel of corn mixed in with the ALS new formula. Now, how could that be, I thought. This is supposed to be a no corn formula.

This drove me to doing research on the internet, where I found many, many dogs have issues with the new formula. And I read about the outsourcing to Diamond.. probably producing Canidae right next to a line of food that contains corn. I am a volunteer with Cairn Terrier rescue and have been very loyal to Canidae. I cant tell you how many times, especially during all the dog food recalls, that I have recommended people to feed their dogs Canidae. Again, I trusted Canidae. Now, many of them, as do I, are feeding other foods.

The Canidae was thrown out and my dogs are now eating Blue Buffalo. Their stools look great and the vomiting immediately ceased. Yes, Im paying a little more, but am getting a true quality product for my money. Why Canidae fixed what wasnt broke, Ill never know. I feel betrayed and let down by Canidae. A real shame.

I've been using Canidae for over 10 years. I use it for all rescues that I get as well. I haven't had any issues with it, and have had ZERO issues with it regarding the new formulation. There are over 30 people in my area using the new Canidae food, and, except for one allergic dog that had problems transitioning to the new lamb and rice (who is subsequently doing fine on the all life stages), we are VERY happy with it.

I've been using Canidae ALS with my six year old Shetland Sheepdog for about 5 months now with no problems. I heard about the change in the formula, but really I had no problems. Time has passed and I've been keeping a close eye on Chloe's health. When I started using the food I took pictures of her as a reference on how she started out. Every month I've been snapping pictures. Not to mention I have been checking her stools each day. Never once have I had anything bad to say about the food. Chloe's stools are smaller, less smelly, and firm. Her coat is really starting to gloss and thicken up and her skin is less dry than it was before.

I have a yellow lab who has a sensitive tummy. I researched and tried many different dog foods for my lab, and his body seemed to fit perfectly with Canidae dog food. For two years, his fur was silky, he didn't have bad breath, and his stools were absolutely normal. I was very happy with the food that is until the new and not improved dog food.

Sadly, I bought the food thinking everything was normal until I opened the bag. I noticed the food was larger in size had more of a yellow color. I was confused, but I was stupid and thought nothing of it because the bag was exactly the same. The bag did not have a sticker indicating the new change in formula. I gave my lab the food, and I noticed he started to eat extremely fast. My dog would never touch his breakfast until I was sitting down and I was eating my breakfast. I also noticed he wanted more and more of the food. So I increased his food by a half cup, but that still didn't seem to fill him up. I noticed that he started to have gas and bad breath, which he never had before. He had loose, yellow stools, and went more frequently than normal. He started to want to eat grass, which he never did before.

Finally, my brain figured out that the food had to be the issue because that was the only change in our routine. I went to my favorite pet store, and they informed me that indeed Canidae did change the formula to save money because like everything in our economy things are getting more expensive to produce. This made me so angry and sad, because I love my dog and I would have happily paid for the increase in production price, but unfortunately I and the rest of the consumers of Canidae didn't have that option. They chose to go the cheap way and instead they have lost my business and I hope many many more consumers. I am now slowly switching my dog to a different dog food, that is twice the price of Canidae which I am happy to pay. I hope this new food will work for my dog.

After running low on my last bag of Canidae All Life Stages I went to the store to get another bag. I was a bit confused as the weights seemed to have changed and the package was a little brighter in color. Well, this prompted me to check out Canidae's web site to see what they had to say. That is when I learned about the new formula and after a little research I found an amazingly large amount of complaints. I also learned that Canidae recommend that I mix my old food with the new to aid in the transition from the old to the new. Well, that presented another problem since there was no old formula food left to mix with. Not only that, but the new bag that I purchased mentioned nothing about the transition and mixing the old and new together.

Well, after seeing so many negative comments and having already opened the new bag with no other alternative, I thought I'd give Canidae the benefit of the doubt and at least try it out. My dog didn't seem to get the runny stools that others have experienced (at least I didn't notice since we live in the woods) but I did notice an overall lack of energy and enthusiasm from my dog. I felt that I would stick it out at least for a couple weeks and see how she would do on the new formula. She started to get her energy back after a week or so but then began to lose clumps of fur and lost her shiny coat.

I decided to do a little more research and ended up on this site. After seeing the problems everyone here has had and the way that Canidae has treated their customers I am done with them. What a shame as I was so happy with the quality of the old formula and wholeheartedly recommended Canidae to everyone I knew that had dogs. Now it's back to the drawing board to find a suitable replacement food. I am quite disappointed.

Monetarily I am out a half eaten bag of food and the 'free' bag I would have received after purchasing my twelfth bag. Not to mention having to constantly vacuum my house and brush my dog and wonder if she would improve on the new formula after a couple of weeks transition time.


Results are very good, no complaints, just wanted to voice the other side of things.


We have had our Siberian Husky puppy for 5 months and have been feeding her CANIDAE ALS dry dog food since we got her because that is what her breeder fed all of their dogs and she seemed to like it pretty well. Last month, after feeding her the old formula for over 2 months, we purchased our first bag of the NEW formula CANIDAE ALS and have had problems ever since despite gradually mixing in the new formula with the older formula. Of the problems we experienced, the very loose stool and coat changes were the most disturbing.

At first, her stool was just really mushy and yellow and she was having noticably more gas. Then it started becoming liquid, yellow diarrhea 3-4 times a day with maybe a mushy, yellow stool one time a day. She also started eating less and drinking a ton of water. Both my husband and I thought that maybe she was just drinking too much water and that over-hydration might have been the cause for her diarrhea. It never really occured to me that she wasn't tolerating the food and that all of our problems were related to this new formula change until today, when I heard her howling and found that she had an accident in her kennel and that there was diarrhea all over. She has NEVER done that before and only then did it occur to me that all of these problems started about a month ago when she started eating the new formula.

Historically, Siberian Huskies don't eat a lot for their size so I suppose that is why I wasn't too worried about her intake amount, but the loose, watery stool has had me worried for awhile and I was about ready to take her to the vet when I read about all of these similiar issues regarding the food. Now, I am convinced that this is the cause and immediately switched her to a bag of puppy food my vet had given me at our first visit. Not only did she devour this food the instant it hit her bowl a few minutes ago, something she had NEVER done with the new formula, she also didn't spend 5 minutes at the water dish.

I also mentioned her coat problems and after reading about other people's experiences I am feeling really stupid that I didn't connect the dots sooner. Around the same time of the formula switch her coat started looking greasy and ratty. Before, it had always been really soft and silky with no hint of this greasiness and coarseness that we were now seeing. Being a first time Husky owner I thought that maybe this was just how their coat looked when they were shedding in the summer so I tried to make it look better with regular baths, conditioning treatments, and brushings. Nothing worked and now, as I read about everyone elses experiences, it makes perfect sense that this all started at the same time as the formula change.

I am very upset about the consequences my 5 month old puppy had to endure until I woke up and finally realized what was going on. I am glad I didn't spend an additional $100 at the vet trying to find a cause for all of these problems. I knew it probably wasn't due to intestinal worms since we had just had a negative intestinal worm test (standard puppy procedure for first time visits to a new vet and she had been on a heart worm medicine that had a de-wormer in it) done right before we started feeding the new formula CANIDAE. So, being stupid, I just thought maybe she was just drinking too much water.

So we not only had emotional and physical consequences but also economic despite not having a vet bill. Since it cost over $40 for the bag and of course, I bought the biggest bag, and beacuse she wasn't eating very much I still have about half the bag left and no way to be reimbursed for it since I store the food in an air-tight bin and don't keep the bag or the receipt.

I will NEVER buy CANIDAE food again. I don't even care if they revert back to the original formula, it simply is not worth the risk to me. I thought I was being a responsible pet owner by feeding a higher-quality of food and ended up being a stupid, blind pet owner by not recognizing that the new formula was causing all of our digestive and skin problems. I hope that with all of these complaints the FDA or someone will be able to put this company out of business for all of the harm they have done to the thousands of dogs eating this new formula. Thankfully, I wised up before my puppy got seriously ill, but I still feel horrible that I didn't catch it before now. It is my hope that her coat will recover and that we can put all of this behind us and chalk it up to a lesson learned.


Hello, I have been using Candiae Chicken & Rice for two years now with no matter. Since Candiae has changed there food my dogs have been so sick. The amount of stools are crazy thick yellow slime and the smellest gas ever. I have 5 dogs and ever single one of them is sick from this food!

I am know switching to Eagle and will never go back to Candiae they just lost my business for ever and its alot of business feeding 3 large dogs and 2 small dogs.


After hearing about people having a problem with the new formula, I called Canidae & spoke to a lady there. She gave me what sounded like a written speech. I explained to her that one of my GSDs has EPI & has done very well on ALS for 3 years. She assured me this new formula was better & even suggested I try the Platinum formula for my EPI girl. Sent me a coupon & I ordered it from my dealer. Haven't tried it yet & will return it for a refund. Not taking any more chances.

I DID the change over, all dog/cat people know that for Petes sake. What an insult that is. Also, my dealer was NOT notified the change.

I have been feeding ALS to both of my GSDs for 3 years & had been more than happy with it. More than a few have used it also & now are having some major problems with this new stuff.

Now I have a EPI dog who is reacting to the feed after only 4 feedings. My male, who is very healthy, has refused his meals twice in the last week. This is a dog who inhales his food & lives for meal time.

Both dogs have gas & tummy pain with soft yellow stools. What could this be??? Of course it's the new & Improved Canidae! I'm not a happy camper at all.

We EPIer's have enough to deal with without having to find yet another food to feed our dogs.

I have contacted all my friends/family who have fed ALS for years & advised them to stop NOW! BTW, several of these folk are breeders.

When I asked why fix something that isn't broke I was told you never advance without change. That may be true in most cases but not in this one for sure.

Shame on you Canidae & I hope you go out of business! You've lost at least 100 dogs that I know of myself.

Ecomomic damages are nill as I SHOULD get a full refund. I'm not here to ask for money. I just want to tell folk what Canidae is doing to our furbabies.

Physical damages: Who knows with my EPI girl at this point? I pray I stopped it in enough time to prevent further damage to her system.


When we bought our puppy we spent a lot of time looking at different breeds to make sure we bought the best breed that fit our family. We also made sure that the food we fed her would be the best too. Our breeder has always used Canidae,so we continued to use this as well. She did awesome on the original formula. We again as everyone else here were not aware that the formula changed. My 16 month old puppy has experienced in the last month, severe itching to the point that she has missing fur, vomiting the yellow frothy mess and her fur is not soft - feels greasy and rough and the yellow,stinky mushy ****.

After reading the other dog owners results, Canidae should again make sure that the ingredients are safe and the manufacturing plant is safe. Please don't ignore the signs...there are too many and something is not right. If you care so much about pets, don't ignore this.

I just took my dog to the vet last night, so my expense has been minimal compared to the others, but after $79 dollars at the vet and over 1/2 a $40 dollar bag of food left, I'm going to immediately remove her from eating Canidae today.


I switched to Canidae after the recall and I lost 4 animals to it. I was working at a kennel that sold Canidae and I switched my guys and they were doing great on it. But just before the new bag came out I noticed the food looked different and smelled different and one of my dogs just started picking at it and then all the dogs came down with the runny stools and vomiting again and the one that was the most affected from the recall was getting very sick. I then called a friend and they were telling me about the dogs that suffered from the recall were doing good on foods that had no grains and no meal in them.

I found a great food Taste of the Wild Venison and Bison and all of my guys have improved and the runs are gone and their coats are great. They even stopped picking at their food and now are playing and happy guys I have no clue what I will do if Taste of the Wild changes its formula , my guys will even eat it dry not something they would do with canidae.


We have had great success with the OLD Canidae Lamb and Rice All Stages formula. My son bought a new bag and it was obvious that they had changed the product. His Weimeraner vomited almost immediatly after eating. I suggested that he return the food. Only then were we informed about a formula change. There was no response to our e-mail. Now I find that many others have registered concerns.

This company needs to get right with its loyal customers. Many report that if they in fact did get a response, the company representative was rude and condescending. They suggest that people may be making the mistake of taking the food from its original bag and storing it in a fashion that somehow compromises freshness/safety. It's hard to believe that so many would do that. Indeed, most report consequences with the animal within the first few feedings when the product was new and just out of the bag, so this suggestion is ludicrous. Workers at the local pet store confirm reports of many complaints. Luckily, my Scottie has about 1 pound of the old Canidae remaining and we've already proactively purchased another brand.


I have already made a complaint on 8/31/08. However, I would like to make another as I have had further trouble with the new formula dog food.

I decided to give the food a chance instead of switching because of the diarrhea and vomiting from the first bag. I fed three more bags (11 dogs ate from these) and the stool did firm up for some and for others there would be some days with firm stool of a light color and some days a soft sticky stool. Yesterday I opened a fourth bag and today the trouble started full force again.

The 9 month old female I had to take to the vet the last time had yellow, watery diarrhea by this afternoon (every hour). The other 5 nine month old dogs had yellow pies and straining. The 5 old dogs so far seem unaffected, except for one who has vomited at least twice. This does not surprise me, because I am aware that it is young dogs who are the more severely affected by toxins when there is a dog food problem.

Three of the bags have identical lot numbers or whatever they are called, and the food in those bags appeared to be the same color, a lighter color than the old formula. The bag I opened yesterday differs in some of the numbers and is a darker color than the other three. Did they tweak the formula again??? Is the food not being produced consistently the same from batch to batch??? I'm not an expert therefore I am not sure what the difference in color indicates, except that I don't think it is anything good.

This afternoon I purchased a different brand of dog food and for dinner mixed 25% of it to 75% Canidae (except for the sickest one who had rice and broth). Everyone cleaned their plate except the super intelligent sibe, who carefully picked out every single grain of the new food and left every single grain of the Canidae.

I do intend to contact the FDA. I have all of my bags and I will be supplying them with the bag lot numbers. I would suggest that anyone who is still feeding the food or has switched and still has their bags in possession hold on to them just in case this is more than a matter of Diamond being unable to produce consistent food from batch to batch. I will also be keeping a sample of the food from this bag.

Normally I would be providing this information to Canidae, but since they did not reply to my first email several weeks ago I will not be contacting them again.

After reading the complaints (32 just this month) on this board, I realized I was just about to open up a bag of the new formula of Canidae all stages dog food. I called the Canidae to ask what was going on and they claimed that the complaints on this board had been unconfirmed and might be posted by competitors trying to smear them. They claimed that they have not heard from any veterinarians with definitive diagnoses or any proof that their food was causing dogs to become ill. They suggested I start transitioning my dog right away. After mixing my remaining old formulation with some of the new formulation, I decided I did not want to take the chance of making my sweet little black pug sick.

I threw everything away and bought a bag of IAMS LAMB AND RICE FORMULA (in the red bag) at my mom's suggestion. I fed him a bowl last night and this morning without any transition. He is doing great, even had a normal bowel movement this morning and he loves it! I just wanted to thank all of those who posted on this site and let you know that you all saved me and my dog a lot of misery. I am calling the pet store in which I bought the food to make sure they know there is a problem and that they alert customers in the future.

Loss of $30 worth of dog food.

I purchased the new larger size bag of Canidae Dog food for dogs Labeled Puppies to Adult. I have been using this product for approximately 8 months and I have been saving the bar codes to get a free bag after collecting 12 months worth of food. I opened the above new bag and poured it into my dog food bin with the remaining same brand left from prior bag. I had noticed a major difference in the color of the food as it was far lighter that the previous bag. Upon feeding both my puppy and my 2.5 year old adult dog with the above food, my adult 2.5 year old dog began the have loose stool, then projectile diarrhea, complete loss of appetite, and refused to drink any water.

Within two days, my sweet guy lost control in both front and rear legs and his body began to curl up into a fetal position. I rushed my lethargic and very sick dog to my veterinarians office and the vet had to give him intervenous in his back because he was highly dehydrated. He had a fever, an inflamed intestine and was very sick and weak. The vet had do perform an internal, give him an antidiarrheal shot, an antibiotic shot and 15 days of antibiotics and 15 days of antidiarrheal pills. I had to give him those pills every 24 hours without missing. I had to lose a day of pay to stay home with my buddy to see if he was either going to make it or die. I was just sick over it! The vet charged me $100.00 for the evening emergency visit and another $180.00 for all of the above performed on my dog.

I'm very upset with [Canidae]. I have paid approximately $45.00 per bag of food and though I was getting a very good, safe and healthy product for my dogs. How could [they] not inform people [of the] changed recipe. I almost lost a great friend and I also lost a great deal of money and time and suffering to save him! I've thanked the Lord that I was able to save my sweet guy Blue! He's all I have. I will never use product again and as a consumer will pass the word on about my horrible experience. I feel that everyone that experienced what I experienced should get together in trying be reimbursed for any expenses for their losses and also mean possible loss of our dear pets lives as well if any by this company!

My three large dogs, Doberman, Rottweiler, and Shepherd/Siberian Husky became ill after eating from a new bag of their CANIDAE Lamb & Rice & CANIDAE PLATINUM dog food last week. Explosive runny stools. I checked the internet for other complaints, and yes there was allot of complaints with the same symptoms. They have been on CANIDAE for almost a year now for I was told it was the best...It may have been but now it is not...they say they changed their formula...I don't think so, I like others think the dog food is tainted with something. I am going to have my bags tested.

I contacted CANIDAE, by phone, email, it has been 3 days and they didn't respond to me. I hope they can't sleep at night & I wonder what they feed their dogs. I then checked the internet for any complaints on their dog food they were on a year ago....NUTRO Natural Choice Lamb & Rice and I was shocked...numerous dogs and cats are seriously sick or dying from this pet food. I called the FDA of Minnesota and reported I felt my bag of CANIDAE dog food was contaminated or tainted with something. I gave her all the information and I gave her this websites of the complaints. She was going to have someone check into it.... EVERYONE NEEDS TO CONTACT THEIR STATE FDA ASAP! They don't go out looking for complaints, you have to advise them!

I am cooking for my dogs right now and they seem to be doing okay for now. Expense this far is dog food and my cleanup and search time from all this mess and their suffering!

I opened 6 cans of food for a second meal of the day and found what looked like string but once dry appears to be cardboard I also found what appears to be a fairly large 3/4 x 1/4 inche piece of packing tape in the food when I was placing it on the dinner plate for the pups.

I still have 2.5 cases unused. called and no care attitude by canidae customer service. I have lost much sleep over this.

We have had Sadie on Canidae since she was a puppy. It took us until she was about 4 months old to even find a food that would keep her stools hard. We'd switch foods and they would stay hard for a few days then turn runny again - quite the opposite of most people who do sudden food changes. Finally we tried Canidae ALS and the stools have been good every since. She was offically diagnosed with IBD at 4.5 months old and def. suffers from food intolerances. Then about 2 months ago, Sadie came to visit me and she was ******* yellow again! I got so mad at my boyfriend accusing him of buying petstore food and feeding it to her (he always complained about how he had to go to a special store to get her food).

Even when he showed me the food he brought with him I didn't believe it was Canidae because it looked so different. Come to find out, they had a formula switch and Sadie never adjusted. She had always been a little rashy baby but after the Canidae switch she got huge pumps on her head that spread down her neck and she had red scaly patches on her skin. We took her to the vet where she was said to have pyoderma and was put on antibiotics and shampoos. She continued to have incredibly loose, yellow colored stools ( I assume from the new coloring in the food) and her gas got a lot worse. Her hair began to fall out around her face and her skin began to smell.

We just switched her to Kumpi food after talking extensively with their nutritionist and founder. We've already seen the stool firm up and her rash is getting better! I am so upset at Canidae. Why take such a good product and go and do this to it? It worked great the way it was - and [they] went and ruined it and hurt a lot of dogs in the process. I am never going back to corporate dog food again and will never use another Canidae product the rest of my life.


I have been feeding my two dogs Canidae Lamb & Rice for the last two years without incident. Two weeks ago I bought a new bag and found that the kibbles were more of a yellowish color rather than the usual brown and were also larger. After a few days, my dogs' stool was yellow and loose. This week both dogs began vomiting. This caused us to wonder if the dog food was the problem so we checked on the Internet. Sure enough many other pet owners experienced the same symptoms. We disposed of the remaining dog food immediately and plan to switch to Eagle Pack.

Other than the weight and color, there was no indication on the packaging that the formula was changed. We counted on Canidae to provide a healthy food for our pets and were seriously let down. I'm glad we caught this in time before our dogs suffered worse symptoms and will never buy or recommend Canidae products.

$28.88 for the 15lb bag of food. No vet bills yet but the well being of our beloved pets has been compromised.


I started using Canidae about 2 or 3 years ago. Another dog food company had abruptly changed ingredients and my dogs would no longer eat it, and one got an ear infection.

I spent a lot of time researching brands and settled on Canidae. My dogs LOVED it. I didn't do the traditional gradual change over, and my dogs experienced no problems. Everything has been great. I even worked for a pet store that sold a LOT of Canidae, and can count on one hand the number of individual dogs it didn't work out for. Our store sold over 80 of the 40# bags a week! That's feeding a lot of dogs.

Well a few months ago I got the first of the new bags. I wasn't happy about the price but it was my first time buying from that particular store so I thought they just were higher priced. Then I noticed the 5# smaller bags.More money for less food doesn't make me happy.

When I got home, I noticed the new ingredients. Now, I KNOW ingredients, the pet store I worked in required me to know this stuff as we had a high number of clients with allergy dogs. I wasn't impressed, took a deep breath, and put it in their bowls. Only one dog finished his dinner that night. Out of 5!

It only got worse, and my allergy dog began digging at himself and got greasy skin and hair. I immediately knew it had to be the food and emailed Canidae. Their response was that the food is now better. I might have bought their explaination if I didn't already know so much about dog food.

I went to the store and they told me that Canidae had again raised prices, forcing them to raise prices. $45 for a 35# bag is way too steep for me! She said other customers were complaining as well, and that Canidae wasn't selling very well.

After looking at every brand of food in the store, I was forced to go with Diamond Natural. I just can't afford to spend more on dog food.

I loved Canidae, my dogs looked so good on it. They look ok now, but not like they used to. I'm realy disappointed.


The newest formulation of Canidae Lamb and Rice is acutely toxic to dogs. Like all the people whose stories are below my dog ate Canidae for as long as I owned him until I bought a bag of their new formula last month. Within 24 hours he began vomitting up to 5 time a day and his stools became runny.

Canidae had not labeled their new formula on the bag so I had no idea it was new until I went online to the Canidae website. Once I learned it was new formula, I took my dog off of this food and gave him some Blue Buffallo lamb and rice. He stopped vomitting and his stools firmed up within 24 hours. He is still not 100% but I pray he heals up soon.

Please!!! call the FDA now if you have a problem 1-888-463-6332. File a complaint and they will investigate. I have already contacted the FDA but if more people call it will certainly drive this into the spotlight. Don't just write a letter on this website, do something to stop this company from poisoning your dog. Keep your used bag of poison. We may need it to put these people out of business.


We had sang the praises of Canidae ALS for over 2 years. We adopted a dog from a shelter that arrived with diarrhea and horrible coat condition and odor. We could not find a food that agreed with her until we tried Canidae ALS. That is all we fed her and when we added a new puppy, we eventually transitioned him to Canidae ALS.

Their coats were gorgeous, they smelled great and never an ear or skin problem. Almost never a digestive issue and they always passed small stools. Until the NEW formula that is. Non stop gas, itching and worse was the gigantic mountains of yellow mushy stool that we picked up for 2 months along with unexplained vomiting. Our female also began to eat out of the litter box, something she had NEVER done prior to the new Canidae ALS formula. The male pooped in his crate and on our rugs several times which is out of the ordinary for him.

If Canidae had made their new grain free formulas available when they improved their other formulas, We probably would have tried one and may have stayed a Canidae customer. We most certainly were not going to try another of the improved formulas after seing what the improved ALS did to our dogs.

In all fairness to Canidae, our retailer WAS aware of the switch and we were able to do the slow transition. It did not matter in our case as our dogs were still not tolerating the new formula after alost 2 months of being on it.


Since the change in formulation, my dogs have been doing better than ever before. Both of my dogs have extremely sensitive digestive systems, so I called the company when they changed the formula to find out what recommendations they had for transitioning my dogs. After following their recommendations, my dogs had normal stools within 3 days.

I have tried each of their foods (ALS, Chicken & Rice, Lamb & Rice and Platinum) on my dogs and the only formula that gave my dogs any problem was the Lamb & Rice. My dogs LOVE the taste and have better skin, coats and overall health than ever!

I am posting this because I know there are complaints out there, yet no one is willing to write anything about how wonderful the changes are. If you actually look at the ingredients in their new formulas, you will notice that the health benefits to dogs outweighs any complaint on this site. I did alot of research on the ingredients and this is what I found...

Brown Rice: Least damaged rice because only the outermost layer, the hull, is removed, avoiding the unnecessary loss of nutrients. Contains manganese which produces energy from protein and carbohydrates and is involved in the synthesis of fatty acids, which are important for a healthy nervous system and in the production of cholesterol which is used by the body to produce sex hormones. Brown rice also helps to prevent colon cancer with its Fiber and Selenium.

White Rice: Helps to prevent cancer. Strengthens the digestive tract.

Rice Bran: Help the body fight harmful molecules known as free radicals.

Peas: Tonifies the spleen-pancreas and stomach. Harmonizes digestion. (Interesting fact: used to treat spasms, vomiting, hiccups, belching, coughing, constipation, carbuncles and boils).

Potatoes: Rich in vitamin C, the B-complex vitamins and has good doses of the minerals Iron, Calcium, manganese, magnesium and phosphorus. Great as a digestive remedy! Considered a good liver remedy and can be helpful for gallstones and other gallbladder problems.

Oatmeal and Cracked Pearl Barley: Reduces levels of blood glucose, insulin & triglycerides. Reduces risk of coronary disease.

Millet: Cuts cancer risk by decreasing the toxicity of certain bile acids. Reduces LDL (bad? cholesterol) levels without lowering HDL (good? cholesterol) levels. Makes pets less likely to develop colorectal, stomach and endometrial cancers & heart disease. Slows starch digestion, which may help diabetics avoid steep rises in blood sugar levels following meals.

Tomato Pomace: Reduces gastric acid secretion (this is a great digestive aid). Helps to reduce stool volume and odor.

Papaya: Rich source of antioxidant nutrients, such as carotenes, vitamin C and flavonoids; the B vitamins, folate and pantothenic acid; and the minerals potassium and magnesium; and fiber. Protects against heart disease, promotes digestive health, has various anti-inflammatory effects, supports the immune system and promotes lung and respiratory health. Controls premature ageing as well as assisting in the increase of male fertility.

Pineapple: Loaded with Vitamins and minerals, such as calcium, potassium, fiber and Vitamin C. Low in fat and cholesterol. Strengthens bones and connective tissue. Contains bromelain, which has been found to help suppress coughs and loosen mucus. Aids in digestion. Helps rid the body of stones. Is a diuretic & diaphoretic. Soothes gastric irritability.

This company still uses ingredients from the USA ONLY!!! Their ingredients are still ALL NATURAL and they are one of the only companies out there that are willing to tell us who is manufacturing their food for them.

Last but not least, if you think about the change of carbs (from rice alone to the addition of essential carbs)you would notice that if you add water to any carb, what happens.....the moisture is absorbed. Don't you think obviously that diahrreah would not be caused by the carbs? I know that in their Lamb & Rice formula, they added Fresh Lamb Meat. Because the food is tastier now the dogs are eating it faster than they did before. When I over eat, I know I have digestive upset....that is the same for dogs.

In closing, if you complain, make sure you know your facts first! I for one am very satisfied with their formulation change and will continue to buy their foods for my current and any future animals I adopt as well as recommend them to everyone I know!

Thank you Canidae for making a wonderful product and continuing to use all natural ingredients from the United States of America. Its about time a manufacture supports our wonderful country that we all continue to live and work in!!!!


My 8.5 yr old black lab has been on Candidae her entire life, from puppy food, to lamb and rice to now platinum for seniors which she's been on for at least 5 yrs. Over the past three weeks, she has had an unknown but severe allergic reaction which ultimately required intravenous cortisone to improve and she is still incredibly itchy and uncomfortable. In fact we have an appt with the vet today to get longer acting cortisone shot. This morning, my lab, who normally eats everything, refused to eat her food. I have never seen this from her before, even when she's been sick, she'd still eat, albiet a bit slower and less enthusiastically.

I quickly deduced that she was not off her food as she acted otherwise completely normal and ate all the biscuits I could give. I promptly called my pet food store to report I thought something must be wrong with my dogs Candidae. They immediately informed me that they've been receiving many complaints about Candidae over the past few days and that there had been a change in formulas. Immediately it all made sense, the allergies, the gassiness and now her flat out refusal to eat. I promptly switched her over to another brand of food and she ate with gusto (I would have loved to have mixed it in gradually but there was no way I was going to force her to eat that Candidae after her reaction to it).

It's clear that this new formula has some major issues. I never received any notice that there were changes in the formula and no warning that this could happen.

My dog suffereed for 3 weeks with a severe allergic reaction, and we spent $100 on a vet visit and countless more time and energy trying to diagnose her allergy issue. Also wasted $25 on bag of dog food which now has to be thrown out.


I sent the following email to Canidae after noticing that my dogs were not doing well on the new formula. We had successfully been feeding this brand of food for 16 months before the formula change.

Message: I just wanted to let you know personally that I will be changing foods after seeing your new formula and who is manufacturing your product. I did a lot of research on foods when before we rescued our two great danes and your product came well recommended. We have been SUPER happy over the past year and have recommended your product to numerous other dane owners! However I'm very disappointed by your decision to outsource your manufacturing to Diamond. I'm also not pleased with the new look and formula of the food. The green color is off putting and the dryness of the kibble makes it look like any other store brand rather than a premium kibble. That is all just looks and opinion though. My dogs have experienced an increase in gas and looser stools on the new formula. So, now I have had to do my research all over again and will be switching to Eagle Pack which still is manufactured in their own facility and controls their ingredients. I just wanted to let you know why I'm switching and why a lot of people I know are switching rather than just being a number on a sales report. I think you may find that the demand that you could not meet in your old facility will no longer be an issue when everyone switches over rather than feeding something made in a Diamond facility. I wish you would have considered who feeds your food and the demands for quality that we have for our pets

We have successfully switched to Eagle Pack with wonderful results.


I have bought Canidae for the past 5yrs never having any problems until now....bought a new formula bag on Friday and did transition the new bag with the old formula. Within hours my 2 dogs that are fed Canidae (I have four) were vomiting and suffering from explosive yellow diarrhea....my 12 yr old came very close to dying.


I had used canidae als for well over a year because of the reviews I seen on the internet and my dog did great on it until aug My two babies starting throwing up with stinky diareah I looked up the company online and found that that had changed the formula without telling people so I emailed the company and here was there response:

Our quality of raw material as well as quality control has actually increased not decreased. Yes we have diversified our complex carbohydrates as rice continues to climb and high quality availability decreases. Our products are better than ever and more consistent. Our economy is facing some challenging times and we are being proactive in offering you the highest quality products, yet affordable enough for our consumers to purchase. We are not sure about other companies and their plans for change or their reasons in the past, however we feel we are being open and honest about our changes. We are getting a lot of positive feedback from our customers that are actually feeding their pets our improved formulas.

"We thank you for your comments, and hope your pets continue to receive the benefits of CANIDAE Pet Foods."

no concern at all for our pets I changed To taste of the wild and the problems went away overnight and my dogs love it I say good buy Canidae you have lost me my daughter and everyone I can tell


Back in August, I also made a complaint regarding Canidae. I consider myself to be extremely educated when it comes to dog food and companies. Those of you who think its Diamonds fault is not an accurate allegation. Canidae is only using Diamonds facility. Diamond does not formulate Canidae brand. Canidae does. In my honest opinion, I think there is something wrong with the ingredients. Diamond is not providing Canidaes ingredients. I dont think Ive ever read about so many complaints RE: one dog food since the recall. Can Canidae continue to ignore its consumers? This is reprehensible.

Canidae was reccomended to me by the breeder of my daughters new puppy. (I feed my dogs Eagle Pack) We were given a supply by the breeder and then bought a bag of our own. The new bag caused diarreah imeadiately. The puppy did not look good I called the vet and the breeder. I thought he was going to die, my kids were crying. I thought he had gotten a virus so did the vet we did antibiotics for 10 days and put him on I/D. We did stools samples thinking worms maybe..came back neg. 4 times.

Still thinking it was something else and not the food we assumed it was giardia and again tested .. negitive! Now I was making hamburger and rice for him, he weight loss was horrendus. I was at wits end, then I decieded to change him over to Eagle Pack thinking it could'nt hurt more than whats going on. Within 2 days his stool was normal , no blasting ,no vomiting ,he didn't look like he was going to pop.He was a playful pup again. It took about 3 weeks to figure this out, how dare Canidae do this to our family. He is now 6 months old and smaller than he should be but I think he'll catch up to his litter mates who didn't suffer as much as he did.

Vet bills over 500.00. Bag of food I threw away 42.50. Not to mention the pain and suffering this pup went through.


I have used Canidae for close to a year now, on my small breed dogs, and all have done very well until they switched the formula. Unfortunatly I had 2 litters of pomeranians at the time of the change. One litter was 7 weeks old, the other 5 weeks old. I had been giving them moistened kibble from about 4 weeks of age. I had 2 of the older pups suddenly go into hypoglycemia and dehydration and couldn't revive them, they also had diarrhea and had quit eating. They both died within 24 hours.

About a week later my younger litter started having problems. The runt of that litter especially. They used to all run to eat the sofened kibble, and about the same time all stopped eating. I spent many sleepless nights pumping them full of liquids. I had 2 more pups in this liter with hypoglycemia. I was able to bring them out of it, but after 12 days it was all to much for the smallest one, and he died in my hands trying to give him one last meal of puppy formula.

I like the others suspected everything except the dog food because I had learned to trust it. Once I figured it out, and switched, my older dogs have also recovered.

I also believe

it caused the little poms mother's milk to dry up about the same time they stopped eating and started getting sick. She was lifeless and weak looking. I cooked them all chicken to entice them to eat. I also have a King Charles Spaniel, that has been pregnant through this whole thing, and am very concerned about her little unborn pups. I had to switch the food cold turkey, and for the most part, most have improved. I'm sure the puppies were just not strong enough to take it, with me feeding it to them plus receiving it through the mother's milk. It was particulary hard to loose the older ones, who were already weaned. At that age they are usually happy and healthy, and ready to go to their forever homes.

So I lost a total of 3 registered Pomeranain puppies, and could have lost much more if I had not been alerted to the food issues. I feel that it could have been all prevented if I had known. I expect to see a full recall soon, so that won't happen to other unsuspecting breeders that go the extra mile to purchase what they believe to be a top brand dog food.


I had switched dog foods from my previous brand because it had begun causing gastric and digestive upset with my dogs and I was looking for a food that had a higher protein content to feed a litter that I was expecting. I own and raise Great Danes and Cane Corso Mastiffs. I am very aware of switching a dogs diet gradually since my Danes don't tolerate food changes very well so when I switch I do it over the course of a month. Once the one month point came about everything should have been fine but it wasn't. At that point I was fully feeding Canidae to my 4 great danes, my Cane Corso and her 7 puppies (once they were in the weaning process). During that time, my Cane Corso had explosive boughts of diarrhea and her all of the puppies did on and off as well. This is not even to mention that the danes were having the same difficulty.

I had known about the formulation change but in reading the ingredients, thought it would work well. It didn't. I have since pulled my dogs off the Canidae and it took a couple of my dogs over a month to recover their stomachs but now they are doing fantastic. I will never use Canidae again.


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