1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Is this your Business?

Canidae Pet Foods


Consumer Complaints & Reviews

A statement from Canidae:

September 2008
We apologize to all who have voiced their concerns with our new formulation. Canidae distributed letters to retailers, breeders, updated packaging, and provided in-store signage, however it appears that this message did not reach all of our customers.

The new formulation, with increased levels of meat protein, lowered carbohydrates, and an increased overall complex carbohydrate quality, provides the most nutritious, all natural, palatable products. Canidae never uses soy, corn, wheat, by-products, grain fractions, or fillers in our food.

If you believe your pet has experienced challenges related to the new formula we suggest feeding smaller portions multiple times a day. Adding warm water can decrease the chance of pets eating too quickly and not chewing thoroughly. Its not unusual for pets to experience some digestive issues when transitioning, but if your problems persist, contact your veterinarian to rule out any underlying health concerns. For more tips, visit canidae.com/transitioningfromorig.html.

Due to increased commodity costs, weve changed our packaging sizes, reducing the overall weight by approximately 3-5 pounds per bag. The new sizes are more consistent with other brands and allow for easier handling.

We are committed to bringing quality products to pet owners and in June that commitment led us to Diamonds manufacturing facility. Diamond facilities have rigorous quality control processes, utilizing a 141-point ingredient test protocol. All products are subject to a 10-point final product safety review and Canidae has also implemented hourly testing to confirm quality and product safety in our onsite laboratory. All Canidae products meet or exceed AAFCO nutrient profiles in USDA and FDA approved facilities.

At Canidae, we are committed to providing you and your pets the highest standard of excellence for product quality, palatability, and customer satisfaction. Please call 800-398-1600 or visit www.canidae.com to let us know what we can do to serve you better.

Canidae
Scott Whipple and John Gordon
Owners
PO Box 3610
San Luis Obispo, CA 93403

I have been trying to get dog food (large bag of Canidae All Life Stage formula) for my dog for over a couple of weeks. No one else handles it in my area. I guess I'll just have to get it at another brand and store in the area. I have been using it for at least four-plus years.

I emailed Canidae's customer service expressing concern and asking questions about the recall of Diamond Food when it first started a few weeks ago. (I had been told previously that Diamond makes Canidae.) I heard nothing from them so after a few days, I decided to call. What I was told shocked me. I asked about the food being recalled and I was told that it hadn't been (that was before the recall was expanded). The rude woman in customer service went on to tell me that salmonella is not a problem in dogs, more so in humans who touch the food. I asked her to repeat it and she did, at which time I told her that I had never heard of such a thing.

I later called Diamond and they were very kind. The person that I spoke to said that I needed to contact Canidae directly to see if the food was recalled. But that if I had any concerns, I should definitely return the food as salmonella can make dogs very ill. I also called 2 different vets who said the same thing.

A few days later, I called back to Canidae to see if the recall had been expanded to include their food. Again, I was put in touch with the same rude woman. I asked to talk to her boss and she refused to let me talk with anyone else saying that she was the manager/supervisor. I proceeded to tell her that I spoke with someone from Diamond and the vet and they said that salmonella in dogs can be very dangerous. Again, she insisted that it is more of a concern in people and usually doesn't affect dogs. We 'fought' over this issue for a few minutes, at which time she basically said to me to take the food back if I had concerns. I asked her again if there had been any recalls of Canidae and she assured me that all food was thoroughly tested and was not being recalled. The next day I received an email from a friend listing that Canidae was now being recalled. I honestly can't believe that she had no idea that the recall was going to be made public a few short hours later.

I am so glad that my dog did not get sick because of this last outbreak of salmonella in the dog food. I had chosen to feed my dog Canidae because I thought it was the best thing out there, but no more. Their customer service is horrible and I was flat out lied to by a rude woman who had no idea what she was talking about. Her lies to me make it perfectly clear that they don't care about their clients at all. I have talked to several other friends who have purchased Canidae and we all agree that we can't trust a product where the manufacturer flat out lies to you. Interestingly enough, I received a response to my original email about 8 days after I wrote it.

Regarding my post of 2/13/08....My beautiful German Shepherd died after a horrific and excrutiating week recouping from his surgery. I have read many posts from consumers whose dogs have become ill after ingesting Canidae. I did contact Canidae and they were 1. Defensive, 2. Rude 3. Denied that their food could have caused this. They also point blank told me that there were a lot of individuals that like to post on the internet and none of it was true. I find it hard to believe that so many people would go out of their way to post these stories if it was not true.

Canidae underestimates the intelligence of the public and a campaign should be started to boycott their food. The Evo products are better as are the Wellness non-grain products. I personally have steered many to this information regarding Canidae and they have dropped the product. They make a sub-ferior product and should be held accountable. Don't forget to feed your animals REAL FOOD as well. This is what they were meant to eat before the petfood industry got consumers wrapped around their little fingers (kind of like the baby food industry). The only way this will change is if consumers stop buying into their sales pitches that are designed to make money.

My 17-year old retired K9, a Belgian Malinois has been on Canidae almost his entire life. This week, I took Jake to his vet for his bi-annual check up and blood test. The doctor cannot believe how healthy Jake is, especially for a 95-year old! I attribute exercise, good food, regular check-ups and a lot of love to his long and healthy life. I am currently working with a 5-year old K9, also a Belgian Malinois and he is also on Canidae. Although I've read the complaints, I will continue to feed both my dogs Canidae. I feel it is a good product and Jake's health is a testament to that. I think consumers need to remember that cancer is the number one killer in dogs and that the food cannot always be to blame.

I have been feeding my two dogs Canidae canned grain free salmon for a long time. I recently got a new case of food. The first night I fed to our dogs, one dog had severe diarrhea that night and vomited the next day. We withheld food from her for a day and started her back on dry food. Three days later, I fed her canned Canidae food from the new case. She again had diarrhea that night and vomited the next day. Just returned from the vet today, who said she has a GI bacterial infection and she is on antibiotics. I will not feed my dogs Canidae again and am returning the remaining cans I have.

I have just spent $1,000.00 on my dog who is currently at death's door due to a GI track infection/disease that Canidae's "New and improved" All life cycles "Chicken Lamb and Rice" formula dog food has created in him. He's had problems from day one of the switch but now his problems, which thank God I finally traced back to their REALLY bad food, is so bad that he's lost about 20 lbs and is close to death's door with a damn GI track infection/disease that he didn't have prior to the switch. And now my little Lhasa Apso, who is only two and has been the picture of heath, has a Hot Spot!

Someone needs to put a stop to Canidae's taking NO responsibility for this. Our dogs do not deserve this and in my house they are part of the family. Canidae needs to step up the plate and make this right. They say that these problems we're all having have nothing to do with the formula switch but we all (not even knowing each other) simultaneously started seeing the problems in our beloved pets after the switches having occurred. And now Canidae is starting to sell the old formula again. Why would they do that if they knew one was so great and there is nothing wrong with it? Canidae, if you care, if you're even listening, "You have a whole host of really unhappy customers out there who've all been seeing the same problems out of their dogs since you guys made the switch to your so called "New and improved" formula. Not smart to leave us all out here stewing away. Canidae, don't forget there is such a thing as a class action lawsuit. I, for one, am not happy and someone needs to fix this!

We bought our new puppy from a breeder who had started the litter on the Canidae food a few days before they went to new homes. She was mixing the new Canidae food, Beef and Ocean Fish, with the old food. By the time we got him home, we were able to go to straight Canidae food. I started giving my 8 week old English Mastiff puppy the Canidae Beef and Ocean Fish All Life Stages food. Within 2 days, Milo was vomiting and had diarrhea. He vomited every time he ate. Within 2 hours, he became lethargic and sleepy. I stopped the food and started giving him chicken and rice to settle his tummy. On the 4th day, he was not getting any better. We took him to the vet.

We gave the vet all the info, I told him what kind of food we had been feeding him and his schedule. After running test after test trying to figure out what was wrong, his blood work came back and he had a severe infection of his bowels and GI tract. The vet says that the food caused him to become so sick (think poisoning) that his immune system was severely compromised. Because of this, he developed a secondary infection in his bowels and GI tract. The vet told us that it was good that we got him in when we did. Had we not brought him in so soon, the infection would have caused organ failure, in an otherwise perfectly healthy 8 week old puppy. Only 5 days on this food and he almost died. Why is this food still being sold to consumers? Beloved pets are sick and some are dying.

I started feeding my mastiff puppies Canidae Lamb & Rice formula at 6.5 weeks of age. Within 2 days, all dogs developed watery projectile stools and 3 were throwing up as well. I have since taken them off the food and most have returned to normal after a couple of days. Two are still throwing up and having problems. I brought one in the vet today for a hydration pack. The vet did blood panel, stool testing and confirmed that it probably was the food. This was really scary in the fact we could have lost these pups on this food.

I purchased and fed Canidae All Life Stage Formula to my 8 year old Basset Hound for approximately 3 weeks. He has been healthy all his life with no major issues. After feeding this food for the 3 weeks, he vomited yellowish bilr and one night just flopped over on his back and had a major seizure. I took him to the vet and it was suggested that I put him back on Innova which he had always eaten. I switched him immediately and he has not had a seizure again and his stools are fine.

It is approximately 3 months since his one and only seizure. He also had an issue with "Hot Spots" on his face and neck this summer which was diagnosed as a bacterial infection, treated with antibiotics and steroids. He had never had this problem before. After reading complaints against this product, I am suspicious that this also could be related to food. When I contacted Canidae, I was told there has not been any complaints regarding seizures. After querying it on internet I have found several reports about seizure activity associated with this food.

I found an 8d nail, rusty and bent in 35lbs bag of Canidae All Life Stage Formula. The bag was repackaged into ziplock for convenience, therefore, no barcode or package identifiers. As Sherman is fed twice daily, rather than automatic feeder, I was able to see and believe something that would not happen. I suspected no malice and projected it as simple accident of a pallet building too close to the batch and packing plant. Sherman needs iron, but please, let's meter his dosage in a responsible manner. I am proud to say he is very happy and healthy with Canidae products, and maintaining the vet's recommended weight of 21lbs (Dachshund Standard, long hair red/black as near perfect as possible). There was no damage to the dog or my commitment to your offerings. This is for your information. I could not find a place on your website to facilitate this information to you. Thank you.

My 10 year-old Lab Collie mix has had several bacterial infections and horrible skin allergies since we switched to Canidae Platinum Senior dry and canned dog food. We have spent hundreds of dollars and countless hours at the vet over the past few months, without really being able to determine what was going on!

Needless to say, this has been an extremely stressful and costly turn of events. It didn't really dawn on me that his gastrointestinal issues could have been magnified by the premium food that he's been eating. He finally stopped eating altogether last weekend. I took him in again for a fecal test, last night, thinking that it might be yet another bacterial infection. The fecal was negative and our vet suggested that this all might be because of food allergies.

Keep in mind that this is the dog that could eat virtually anything without getting sick, mere months ago. So last night, I sat down at the computer to do some research and I came across this site. Thank goodness I did. I promptly went back to our local pet food store to purchase a limited ingredient Natural Balance food. He gobbled it up. My pet store took back the unopened bag and cans of Canidae that I had left over, but there is no way of recouping the cost of our multiple trips to the vet.

We have three dogs (two 7-year old boxers and a 13-year old McNab mix). All have been on a raw diet until just 2 years ago. We began feeding Canadae to all of them one meal (breakfast) daily. The past two years, the boxers have gone bald in the saddle back areas above their behinds. We moved to just a few meals of raw meat (chicken) during the week and now the 13-year old McNab has bloody loose stools and blood clots in her urine. Took her and the boxers to the vet to be given no clue or explanation to their condition. Blood tests and physical examination show no apparent disease, bladder or urinary infection to explain the illness. She has been put on antibiotics.

After noticing for months that my 6 dogs had very loose stools, and after there having physicals (all clean bills of health) and worm checks (all negative), I decided today to check and see if there was any mention of Canidae online. After reading the complaints, I realize that Canidae Platinum Canned and Dry for my 4 older dogs and Chicken and Rice Formula, canned and dry, for my 2 younger dogs, must be the cause. I am with my dogs 24 hours a day and they never eat anything without me knowing it. They have a fenced in yard and I am always out there when they are.

I have been feeding my dogs Canidae for years and never had a problem. Today, I will throw out two just opened 30 lb. bags and try to return one unopened 30 lb. bag to where I got it. As a senior citizen on a fixed income, this really hurts. But my dogs are my life and I will not compromise their health. I wish I had checked on Canidae months ago! They have lost a very good customer who was buying 60 lbs. a month. Hopefully, once I change my dogs' food, there will be no physical damages.

I had put my 199 lb Mastiff/Dane on this product. After three years of dealing with horrendous skin issues, he cleared up, for three years anyway. Then, last year, he started breaking out again. We, along with our vet, could not figure it out. I was finally told by our local pet supply store, that Canidae changed their formula. I emailed the company and in return received a very snide email. I was shocked. We have started him on other food. He has cleared up completely. I rescue dogs, foster dogs and attend a lot of adoption events. I used to be told I should be a spokesman for the company. That is how much I sang their praises! Now, it is the opposite! I let them know what happened to Bobo and I let them know how I was treated! Customer service doesn't exist any more!

I am so glad I found this site. I recently changed my dry catfood to Felidae and recently my 4-year-old cat is demonstrating behavioral issues. He's been agitated with his tail, biting and chasing it, looks like he's watching ghosts, and just not his normal self. I removed his Felidae this morning and hopefully I will get my happy cat back again!

We had our Bulldog on grain free Canidae food because it had been highly recommended. I noticed that our dog's stool was often quite runny but because of the reportedly high quality of the food I did not think that it could be the culprit. After reading some of the complaints on this site about Canidae, I decided to try something else. Research indicated that Taste of the Wild was good and it was locally available. After 2 days of weaning him off Canidae with a half and half mixture, the change in his stool is remarkable and I am about to eliminate the Canidae completely. I am amazed!

We recently switched to Felidae dry cat food. We have 3 cats, 2 of them had problems including yellow bile vomit and diarrhea/lethargy. I could not find contact info on the Canidae site. When I did finally contact them, they stated the only problems were those in mid-2008. Customers who used the old formula and then used the new formula. She also stated that the information you read on the internet is not all true. They claim that Canidae directly contacted many people and they retracted their stories. Also, that many people posted lies about this food. This CS rep did not ease my worries about this food. If anything, they made me feel worse about it.

Merlin (3 )looked real ill on Thursday 12/4, did not eat, drink or move so of to the vet we went on Friday. The vet found that he had a slight fever but really nothing wrong with him; she gave him antibiotics for a possible infection and 900 cc Lactated Ringers subcutaneously to avoid dehydration and recommended chicken and rice. He had lost 4 pounds since his last check-up in July. Saturday Merlin was fine, but did not want to eat his food. The rest of the gang was seemingly OK; but this Friday Jackie "O" (14 month) came in the kitchen walking in circles, her back arched and unable to lift her head. It looked a lot as if she may have had a seizure, then Sadie (ESS 16) fell over unable to get back up. The puppy Charlie (BC 4 month) only wanted to lay around, as did Daisy (ESS 3 ) both are working dogs, high energy and never lethargic. None wanted to eat, but luckily all did drink something. Then Jackie got diarrhea and vomited. The others followed one by one.

It is now Saturday early morning, we are on the ranch and a million miles from the nearest open vet clinic. Lucky for us we have a vet tech living on the ranch who takes care of the other animals and when Jeff came home he looked at the sick gang. He said that they had had several dogs with the same symptoms at the clinic all due to something they ate. The immediate solution was to give them all chicken broth and later a bit of rice and chicken. If it did not get better by afternoon he would open the clinic and administer Lactated Ringer's. They all got better and by Sunday afternoon everybody was pretty much back to normal. Looking back I should have wondered why their bowls are never empty; apparently they knew something was wrong with the food. My gang was on Canidae for the last three (3) years with no apparent ill effects. The two 40 lb bags we had went in the trash and we are looking for something new, but for the time being the gang gets only chicken, vegetables and rice.

I wrote in September 2009, to say how sick my two year old Westie was becoming on Canidae Dog Food. He was experiencing mucous laden stools and vomiting bile. We took him off of Canidae and put him on Chicken and rice for a short period of time. We began using Wellness with small amounts of chicken and rice mixed in. What a difference, he gained weight, his sparse hair filled in and he became much more active. I feel bad that we were slowly killing him.

I wrote to the company and received a typical PR response. What is wrong with a company that would not want to investigate the problems with their product?

We have feed our English Bulldogs Canidae Senior for years, Right after Thanksgiving Mollie our white Bullie began vomiting clear gooey fluid. We thought she just had an upset tummy. We gave her a little Pepto Bismul, that seemed to help her through the night. The next day the vomiting had worsened! now, it was a yellow Bile color but still just little puddles about two inches in diameter. I was recently laid off from my job,. so there is not much money in my house hold right now. So we were really hoping that it would pass We still felt and hoped that she just had an upset stomach. After the third day with no improvement, we managed to find a vet that would work with people with little or no income. Our regular vet would not even think about seeing a dog without payment in full. There's just something wrong about that too! A loyal paying customer for years and you can't get a little help when you need it.

Anyway we finally took her in to see the Vet. She had a temp of 104. the vet gave her several shots of antibiotic and anti vomiting medicine, then one for alergies. After promising $360 We finnaly took her home about 3:30 pm. She seemed weak but better. Then about 2:30 am, It all started again, except this time she was vomiting profusly with bile and chunks of undigested food in it. We sat up with her the rest of the early morning. About 8 am. She looked better again, So we gave her some water just to see if she could keep it down. Two minutes later up it came, but this time it was a brown stool color. We got her to the vet at 10:30 when he opend. Now he says, he thinks it is Pancreatitus. He gave her some more meds and kept her to get some fluids in her. Aa I write this, we are waiting to hear from the vet. My other Bullie is just fine though! I hope she does not come down with it. I am taking them off Canidae, I just hope it's not too late for Bella. I wonder did they reformulate the Canidae Older dog formula too?

Sasha is a 13-year-old Golden Retriever who had been in good health with a strong GI system, until the summer of 2008, around the same time Canidae changed its All Life Stages formula. She started having lots of gas and losing weight at that time, along with recurrent bouts of yellow diarrhea. She also significantly increased her water consumption and became a heavy panter. The panting even happened when she was lying around, not having gone for a walk. This was probably due to pain and discomfort.

The introduction of the new Canidae unfortunately coincided with the closing of our small neighborhood pet supply shop. Had the shop remained open, we probably would have heard from the proprietress that others were having problems with the dog food. We definitely would have been given a heads-up about the formula change as she was diligent about keeping her customers informed. With the closing of the shop, we found other suppliers, none of whom offered this degree of concern and service for their customers.

We assumed Sasha was just getting old, and she had been overweight, so getting down to a normal size seemed good, but the need for extra water was puzzling. Our veterinarian could not detect any issues with her health a year ago. Up until last week, she had been on Canidae All Life Stages dry food. We believe we gave it to her for a good three years. She almost died last week. On October 25th she became extremely ill, first vomiting food, then bile. Her stool was now pure yellow liquid. Her fever was 102.9 degrees, she had no appetite, and looked like she was in pain. Her weight was down 4 more pounds, significantly below what a normal weight would be for a dog her size. Her now unstoppable weight loss and degeneration was seriously concerning our veterinarian.

Our veterinarian bills last week were about $350. We considered euthanizing her as well. The x-rays revealed that her liver was in trouble, and her anterior vena cava was abnormally narrow (though it is not clear whether the latter is connected to the other symptoms). We believed we were bringing her home from the hospital for a few days to say goodbye. The anti-nausea medication started working and she became extremely hungry. I then went on line to search for Canidae problems, found several websites reporting dogs getting seriously ill, and realized she had possibly been poisoned by Canidae.

In the last year she also had recurrent yeast infections in her ears. We are vigilant about cleaning her ears, but were unable to prevent the infections. She has completely lost her hearing, and we now believe that the way the food was impairing her immune system could have brought on the infections. Her whole system has been compromised; it's more than the GI system that has suffered. We also suspect that her collapse, a year ago September, was due to the food. She suddenly fell and couldn't get up for hours. Afterwards she was no longer able to run properly. She still can not alternate her hind legs while running, and her attempts to run since then have been infrequent. The strength in her hind legs seems to have been permanently diminished since this incident.

We are trying to find out where to have the food tested, as we suspect testing will reveal toxic substances. We are now home-cooking almost all of her food and she has come back to life. The stools are getting solid, the gas is totally gone, and her water consumption and panting have decreased. If only she could hear again and regain normal functioning of her hind legs.

I had no idea what so-ever that Canidae changed their formula way back when and it all makes sense now. I fed Canidae pretty much for the last 3 years of my 3 dogs, yellow lab (10.5); golden retriever (14.5) and Rottweiler (11.5)life. All three experienced diarrhea and became very lethargic. Like most I chalked it off has beeng the heat. Unfortunately they have all since passed. But it all makes sense now why my golden and rotty passed away unexpectedly. I have since gotten a new pup a Lhasapoo and am really glad I have been hesitant to putting her on Canidae, something must have been speaking to me from within for it has been one year since my rotty a passed away whom I miss ever ever so much.

I put my dog on Canidae chicken and rice in early 2007 and he did great until the formula change happened. I didn't put two and two together until I did some research on their product and found that other people were experiencing the same issues as I was. About the time the formula changed happened, every 4 or 5 months I would come home to a huge pile of yellowish mucousy diahrea. it smelled horrible. There was one instance where their was blood in his stool and he was violently ill for about a week with a raging temperature - no explanation could be given by the vet.

About 2 months ago, my dog suffered the first seizure - to my knowledge. He collapsed on the floor, had problems trying to get up and then went into a full seizure episode. I took my dog to the vet. his bloodwork came back fine and they attributed it to his age (he is a 3 year old male golden retreiver and in my opinion far too young to be having to deal with this issue) and stated it appeared he was developing epilepsy. Over the time the formula changed, I noticed Bailey would just "pick" at his food. he would never finish it.

After his first seizure I switched his dog food thinking that may be the culprit after doing research on commercial dog food companies. I put him on "instinct" and he did fine. On Sunday, I switched him back to Canidae and by Tuesday he had another accident in the house - large pile of yellow mucousy diahrea. Yesterday, he was restless and my husband noticed he was staggering around the house acting like he was drunk for about 2 minutes or so he had no leg coordination and was very wobbly.

After he had the first seizure he needed to go to the bathroom. I noticed his stool was the thick mucousy yellow pile I had been noticing over the last year. I am now figuring my dog may have had more seizures than I am aware of and they may have happened at the times he had this diahrea incident. I have fed him Canidae snap biscuits, the wet and dry chicken and the grain free blend. He has had the same reactions to all of it.

He is now scratching a lot more than he used to. I am taking him to the vet today and getting him off this food asap before anything else happens. Canidae should be ashamed of themselves.

We fed our two dogs, a rottweiler and a chocolate lab, Canidae All Life Stages for over 3 years. In the beginning they did great. My labs ears cleared up, they had great coats, and were healthy. Then in 2008 I poured a new bag of Canidae dog food into the food bin and noticed that it looked and smelled different, and not in a good way. I began to feed them the food, but slowly things started to change. Their bowels got loose, their hair turned dull and frizzy, my labs ears got yucky, and she was biting her nails. So I called the company and asked if they had changed formulas, and that's when I found out they did. I was upset that they hadn't made it a point to inform me better, and then denied that the negative chnages I was seeing in my dogs could be from the dog food. We had a trip planned so I figured I would deal with it when I got back. Sadly while we were on vacation my rottweiler suffered a spinal stroke.

She is alive today, can walk, but has trouble, not to mention the thousands we spent in treating her. I also noticed when she was laying down for the 3 months that she couldn't walk(we had to carry her out to the bathroom, and she's 125lbs), that she had developed a cyst on her side, something that wasn't there before. The doctors say they don't know what causes spinal strokes, but I honestly believe Canidae's change in formula had to do with it. My dogs were healthy and looking great till they changed their food, and now my poor rotty drags her foot around everywhere she goes and can no longer play with her best friend.

We have a 9 month old German Shepherd who used to eat Pollux & Castor Brown Rice Forumula, along with some home cooked food too. We switched him to Canidae recently, and he's been having runny, yellow, mucus laden stools off and on for the last month. At first I thought it was my cooking, but then I saw all the complaints here with the exact same symptoms on other dogs! I can't believe it. Canidae used to be a trustworthy company. What happened?

I think the only thing that's kept him from becoming more seriously ill is that he's only been eating Canidae in the morning. I have a brand new 40 pound bag that I'm dumping, NOW!

Thank you everyone for sharing your stories here. You may have saved my dog's life.

I have been feeding my two Dobermans Canidae dog food for over a year, this past summer my dogs became very ill, vomiting and diarrhea. They both lost weight. The puppy starting loosing her hair and had hives on and off, while the older dobe (10) seemed to adjust better. Both dogs went through a series of test just to find out that it was the food they where eating.

My vet told me that Canidae may have changed the formula. I confirmed what my vet told me. I wish I would have know about this sooner I would have taken them off the dog food months ago. It is not appropriate for a company to change the formula of a food product and not notify the consumer. I am gratefull that all I have is a heafty vet bill and not two dead dogs.

My husband wanted to change our dog's food to something that is more healthy-he did his research and found that Canidae was a good option. After three feedings, our Golden, Rocky threw up (7 times) and then refused to eat (a HUGE red flag for him). I took him to the vet (at 3pm) who pumped him with fluids because he was dehydrated and gave him antibiotics and some anti-vomiting meds-he continued to go downhill throughout the day.

At 10pm my husband took him to the ER. He was lethargic, drooling uncontrollably and seemed to have difficulty walking. We didn't expect him to make it through the night. He spent 3 days in the doggy ICU (1400.00). Thank God he is alive today HOWEVER...we didn't make the connection that the food made him sick. He ate chicken and rice for awhile but as soon as we began to transition him to the Canidae, he started acting the same way he did before and he refused to eat it.

Only then did we discover this website and all the complaints! Rocky is doing better but I worry that he will have long lasting health issues like some of the other dogs. I am sick to think this company is refusing to take responsibility even after people's beloved pets died from eating this. emotional distress-considering my husband and I mourned the entire first night our Rocky was in the ER and over 1400 in vet bills so far.

We have had our dog on Canidae All Life Stages since she was a puppy. She has always had problems with frequent ear infections, and she has never been able to express her anal glands herself, both were problems that our vet said would eventually cease. She is now 2 1/2 and has a perpetual ear infection and her anal gland problem is bringing us to the vet's office usually every 3 weeks instead of every two months like before.

In July of 2009, she suddenly started having seizures. Our vet told us that dogs may develop epilepsy at her age and that it's perfectly normal. I accepted this answer, until yesterday. Two days ago I bought Canidae Treats for my dog and then...Another seizure. She has had two other seizures since the first one. Once two weeks ago, and one yesterday morning. My vet told us that if seizures become more common with her a diet modification may be needed.

After the seizure yesterday morning, I really started doing research on Canidae Dog food, and the more I read about it, the more I really believe it is the problem. Phyllis started on a new food yesterday afternoon, I will keep everyone posted on whether or not her conditions improve.

I believe in my heart that the food is the problem. Only a $100 emergency vet bill so far, and if the anal glands thing has been caused by the food, several $15 vet bills in the last two years. The emotional stress of not knowing when the poor dog is going to have her next seizure has been trying enough.

I have always loved feeding my dogs Canidae All stages food. Until about two weeks ago when I puchased something new. Beef and Fish! I have never seen such a sick dog. I came home to a runny mess, a disgustingly stinky dog. For 5 1/2 days she was ill. I had no idea it was the food. I took her stool in checking for parasites only to find out she was normal.

I tried everything to make her feel better, it took days to get her system back to normal. I asked the store owner where I bought the food has something changed? He informed me that alot of his customers had sick dogs and he was going to pull the food off the shelves. Thanks to him for telling me it was the food. I will never buy Canidae food again. I am just thankful I figured out what the problem was.

People put too much stock in commercial dogfood. What does everyone think people did before there was commercial dogfood. Dogs were healthier and lived longer eating meat and vegetables. Even the cheapest cuts of human grade meat are better then Canadae and ALL OTHER commercial processed dogfoods. It is not difficult to feed your dog a raw meat diet. It is healthy. I have done it for over 15 years. Easy as pie. Feeding a beloved pet commercial dogfood and thinking that this is a balanced diet is tantamount with feeding a baby canned baby food and formula instead of breast milk and fresh food. Let's help put these horrible dog food companies out of business as the power is in the hands of the pet owner.


Quantcast