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VistaPrint.com |
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Dennis of San Jose, CA July 3, 2009 VistPrint is signing customers up for its VistaPrint Awards program without authoization and then charging them l4.95 a month on their credit cards. Contact with the company is futile - just an automated answering machine with no option to leave message or talk with a real person. There is a lace on the WEb site for sending an email, but I never got any response about my complaint. The consequence was that VistaPrint received 89.70 in credit card charges before I realized what was happening. And I only ordered the "free" business cards that cost me 5.45 for shipping. The cards, by the way, are pretty tacky - VistaPrint has its name and website on the back of each one. If others have a problem with the l4.95 charge, try calling the firm that handles this scam. In theory,they can cancel your "membership" but I'll see what happens on my next credit card bill. Diana of Kent, CT July 1, 2009 I'm not complaining. vistaprint.com delivered the cards I wanted and they were perfect; I never entered any credit card data at all and was not even charged for postage. Patricia of Davisburg, MI June 26, 2009 I was charged 9.98 on my bank statement. I am attempting to locate a phone number or e-mail address to discuss this charge with vistaprint. I have spent 45 minutes going through their website being tossed from one screen to another but still no luck in finding their phone number or e-mail form. This is rediculous. Bottom line: I did not authorize 9.98 taken out of my bank account! Jennifer of Gering, NE June 24, 2009 A year long membership of 14.95 per month charged to a credit card that never should have been authorized. Kurt of Farmington, NM June 21, 2009 I have used VistaPrint for my business cards for over 7 years and have never had any problem with either their product or service. My order ALWAYS has come in a timely manner, as advertised. As a business owner for over 40 years I know that sometimes there are foul-ups but when you consider the volume of business that Vista Print processes versus the number of complaints, I think their record is quite good. Lucian of Memphis, TN June 19, 2009 I ordered some business cards from vista print and while on their site I clicked a free offer bubble. A month later I was charged 14.95 for a membership I never signed up for. It came out of an account that I don't use very much and cause over 200.00 in overdraft charges which I am now fighting with them to have refunded. Buyer beware! PIZANTI of RENNES, France June 13, 2009 I ordered visit cards to Vistaprint, paid cash through Paypal on the 12 may 2009, to be delivered on 2 june. It did not arrived without any explanation of overdelay. David of Tarentum, PA June 12, 2009 I too am being charged by Vistaprint 14.95 a month since March. It has to do with clicking on something free on their site. My bank says I can cancel my debit card, block vistaprint for 32 or file a dispute. I will file and cancel card. I have 3 phone numbers which are pretty much useless. This company is not to be trusted with your credit card or debit card. Do not buy and report them to the BBB as I will. peter of plymouth, United Kingdom June 11, 2009 after placing an order with this company, and giving all my credit details , of course. they refused my card. now like many others I tried to ring them but found only one number, and as stated by someone else, it is automated. I am fed up with these bogus companies, fleecing people. these sites should be policed more. and perpetrators are prosecuted. Jessica of Milledgeville, GA June 1, 2009 I ordered business cards from Vista Print almost a year ago. My mother ordered some for my father and basically a month later were charged 14.95 to be in their rewards program. Knowing I had ordered from them, I checked my account and also had the strange 14.95 charge on their. Luckily, my credit card company had picked up on it and had already changed my account number. I was told that I would be refunded. When I called the guy answered with, "Hi. Membership rewards...I mean, Business Max." What does that tell you? It's only 14.95, but it's the most unsettling feeling ever. I am furious. They'd probably continue to charge my account if it hadn't changed. Credit card number had to be changed, good possibility that I won't receive a refund Report Your Experience
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