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PayPal - Complaints from Buyers |
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Thomas of Poughquag, NY June 20, 2009 Paypal's security sucks. They allowed a person from Saudia Arabia try to steal 499 from my personal bank account. PayPal allowed them access to my account. Terrorist money? That is what goes through my head.ALL BEWARE DO NOT USE PAYPAL Michelle of Mercerville, NJ May 26, 2009 I sold a phone on Ebay in perfect condition. The girl who bought it from me after a few days of having it decided to say that it doesnt charge. Which is entirely not true either she broke it or she is lying. I dont do refunds it states that on my ebay page I also have a prefect reputation on ebay. So this girl files a claim with Paypal and becaus I didnt get back in time they took my money with out any contact from me and refuse to get me my phone back. I can not believe that A major company lets this go on. Where is the sellers protection here! Ronna of Auburndale, FL May 12, 2009 On April 4, 2009 I placed TWO orders on Ebay and used Pay-Pal for the payment process. The items were for 11.98 and 4.84 At that time I added a DEBIT CARD for them to take those two transactions out of. Pay-Pal had a previous checking account of mine on file, ending in 9402 from a previous Order I placed a while back. Well instead of taking the 11.98 and 4.84 off my debit card like they was suppose to of and that was linked to a whole different checking account of mine, Instead they used the bank account they had on file from a long time ago. By doing this, they caused me a Great deal of Over-Draft charges threw my bank. I tried to resolve this with Pay-Pal and spoke with a guy named Patrick, anyhow Pay pal will not work with me. All they did is emailed me a letter for me to give to my bank to ask my Bank at Sun-Trust to Waive all the Over-Drafts. Sun-Trust Bank said it is Pay-Pals errors so Pay-Pal needs to correct this mistake and refund me all the Over-Drafts. I am running into a dead end with BOTH my Bank and with Pay-Pal. Neither one wants to work with me and help me resolve these Over Draft issues. Pay-Pal was suppose to of took those two transactions off my debit card that was linked to another checking account. Instead they sent it to a old account of mine they had on file from a previous order from awhile back. My Bank paid the 11.98 plus charged me a 35 OD fee but the 4.84 they declined and sent back. So Pay-Pal kept on, and on trying to send that 4.84 payment back to my Bank and they kept rejecting it and at the same time my bank kept tackiung on a 35 O.D charge each time. So now I am almost 200 in O.D because of pay-Pal's mistake. So as a result of "Pay-Pal" trying to deduct funds from the wrong payment method has now costed me about 200 in Overdraft fee's. Sandy of Sedro Woolley, WA May 16, 2009 Pay Pal is at it again, I went to pay for an item on ebay and the next page that came up was, "we need your bank information" to complete the sale. I really did not want to do that but in order for the seller to get his money I had to give the info. To me this is a deceiving practice or policy. I didn't have the choice to pay throuhg pay pal with a credit card like I have done in the past. Since ebay owns pay pal now they think they have a monoploly on the consumer. I am fuming over this mohammad of flushing, NY May 7, 2009 I placed an order with "Overstock.com" on 03/30/09 using my paypal account in the amount of 146.93. As soon as I placed the order, I realized that I placed the order for the wrong item. So I chat with online representative to cancel the order right away and the order was cancelled. Soon after i placed a new order for the right product that i initially wanted to order. I also used the paypal account to pay the merchant. Now it's been more than a month paypal did not refund my money to my credit card account even though I contacted them many times over the phone. Michelle of jacksonville, NC April 29, 2009 Purchased cameras on ebay from seller used paypal as way to pay was called by paypal and asked if I wanted to authorized payment I informed them I was concerned but they told me that they were monitoring the seller and that the funds were not available for seller to access but I later found out seller never had items and that he was able to use my money to buy things and never sent me any items i filed a complaint april 10 paypal promised they would give me a full refund never recieved any of my money until i filed a complaint with BBB now they have only giving me a partial refund and I have no items and am short some of my money all there promises were lies and now they are trying to turn this around on me when I am the victim I have tried to communicate with the seller but he claims he has no money and he told me he called paypal and told me to give me all my money back and for them to get the remaining balance from him At this point I am frustrated and have been scammed from the buyer and paypal They have not been truthful and knew the buyer should not have used my funds but let the buyer have access to funds to buy a item he claimed to have it was paypal's fault because they knew all along and they misled me into believing I would be protected they promised me all my money back and that is what I want and am entitled to They also closed the dispute I opened as if it has been resolved but this isn't resolved until i get all of my money from paypal David of St Joseph, MO April 27, 2009 Listed itme on ebay, Item sold and was sent with Confirmation. Buyer received item. Buyer later complained item no as described. Itme was clearly described but Pyapal refunded money to buyer after 1 month of holding funds. Ebay allows Paypal to determine if the listing was as described or not. Item was described per ebay rules with full disclosure as required by ebay "in the stly of or after". Even with the disclosure per ebay rules, Paypal overrides these rules and determines it own findings and issues refund regardless of the ebay rules placed on Sellers. Ebay and Paypal have created a "MONOPOLY" with thier system, voiding out Millions of Dollars to the United States Postal Service by not allowing use of Money Orders as well as other services for payment such as Google Checkout, Personal Checks, other Store Purchased Money Orders (AGI, American Express etc.) This Monopoly has turend Criminal on Paypals part by Holding Funds and allowing buyer fraud. Paypal and ebay will not follow there own rules and those rules conflict each other. Paypal should be investigated by United States Attourney General for "Monopolizing" the online auction site and Payment Systems. Peter of Qualicum Beach, BC April 18, 2009
Russell of New Haven, CT April 8, 2009
Erick of Hendersonville, TN April 8, 2009
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