PayPal - Complaints from Buyers

Greg of Vancouver, BC November 3, 2009

I purchased a 1 troy oz silver panda coin on ebay. shortly thereafter, seller became unregistered. I filed a complaint with Paypal. sometime later, counterfeit item was received...only weighs 20.7 grams and not 33.1 as advertised. an update of this development was forwarded to Paypal.

Paypal now wants me to send fraudulent item back to criminal who will simply relist item on ebay under another seller name. so called protection program as listed on Paypal is useless. I am out US19.90. Paypal is aiding and abeiting criminal activity by requesting that I send item back to seller in China with tracking at my own cost.

no doubt they would like to gain more seller fees from this criminal in the future. there is no recourse on Paypal. they legally should not be able to aid and abeit illegal activity. I asked them to provide me with an email address to send photo of item on scale. they never did provide

Rick of Pennsauken, NJ October 30, 2009

Unauthorized transaction was completed. I authorized for 220 to be charged to my account and in turn I was charged 288.22, causing my bank to overdraft. I could not cover the extended overdraft fee charged by my bank as well. I now owe money to the customer that was buying the item, and it was all taken by Bank of America in overdraft fees as well as the overcharges that were taken by Paypal Inc, which is an online banking source.

I am in debt 220 plus what I paid to the bank in overdraft. Please assist me in what I can do about this problem. Thank You 220 is what I owe to my brother for a set of headlights that I ordered through ebay for him in which he had prepaid at the time of the transaction. The funds were in the bank account in the amount of 220 but was overcharged which caused this whole situation.

mary of chester, VA October 24, 2009

I paid my sellers on sep 29, items I purchased on Ebay totalling 473.36, after the money came from my sisters account with whom I share (her name is first on account and that is all paypal sees) paypal reversed the payment from the sellers accounts and put in my paypal account and closed my account. they said my account someone got linked with someone else's. I have a paypal balance of 473.36 and I cannot transfer the money back to our bank account. I am very upset and frustrated over this and need help to get my money released back to me. They have poor customer service. Please look into this matter and have my money returned to me. thank you

G of Lindsborg, KS October 14, 2009

Beware of PayPal & Ebay Practices: You buy an Item on Ebay. You Pay with PayPal. Both are Owned by Ebay! Ebay says you must pay within 7 days! You are verified with both Ebay & PayPal. You have a verified checking account and Credit Card on PayPal. PayPal notifies the seller you have paid with Echeck. PayPal sends you a Email notifying you that the payment will take days and days and days to process. Even though YOUR BANK has paid PayPal within just a few days, PayPal holds your payment for even more days, making sure your payment to the seller goes just over the 7 days allowed! This way PayPal makes all the interest they can on YOUR MONEY! You are delayed getting your item, you may get negative feedback , but Ebay and PayPal make their money!. Also beware of the 5 free listing thing Ebay has on now. They will RIP you on Fees. At least 8.75% or 20.00 ! PayPal acts like a BANK but are not allowed to be a BANK!

Edwin of midland, TX September 29, 2009

I can't complete contractual agreements due to there software problems, they won't anserw the 1-88or the1-800 #'s listed. I have tried for several months to resolve there issue with my ISP change related to my paypal account. it never gets resolved and the only option to complete any buyer/seller transaction is if both violate ebay policy and do it via mail or phone,some will sellers won't do this due to there possibly loseing seller privlages and that leaves me vulnerable to suit for breech of contract. I DON"T KNOW HOW TO REACH THESE ebay/PAYPAL representitives,

I managed one time to reach a paypal rep about 2 weeks ago who assured me she would fix the problem, appologized and said she would send confermation to my e-mail address. that never happed so I tried again on the 26th of sept 09 and was on hold for over 21/2 hrs with there automatated service, I had to take my medications and fell asleep with the phone syill on hold, when I awoke the phone was on the floor with me still on hold!

what do you have to do to put a fire under these guys? I would like to join in on the class action suit if for nothing else then to put this bunch out of the money making operation and allow some legitimate HARDWORKING HONEST individuals the void to fill.

Thomas of Los Angeles, CA September 29, 2009

I attempted to make a purchase through PayPal using my Visa card. The card has a zero balance, the purchase was 1495. PayPal would not authorize the use of my credit card, the reasons that were given by the agents were as different and vast as the sea.

I spent 4 days on the telephone with these agents, approximately 3 hours and still could not make a purchase, the last agent said that the system could not be over-ridden and I would have to find another way to make the purchase and there was nothing wrong with my card but the amount was too large for a first time purchase on ebay.

The reason I placed my car in the auto shop was because I found a transmission on ebay that match my needs at a good price. Because PayPal will not allow me to use my credit card I am forced to pay approximately 600.00 more for a lesser quality transmission and warranty. I get an additional 2 year protection when I use my credit card plus points. The seller was including parts for the transmission that I now have to pay extra.

tan of san jose, CA September 28, 2009

This is intended to be full complaint-filling with the State Goverment regarding eBay/Paypal/GE-Capital in their conspiracy ways to handle their creditcard payment in Aug/Sept-2009. 1. Paypal decide to lower my creditline from 4000 to 186 in July'2009 2. I have then enter my Discover-card_ into eBay/Paypal credit-payment source (to pay for items I purchase from eBay). I have then edit my eBay/Paypal Credit Profile to have my Discover as the 'primary source' for my payment.

3. Thinking that my Discover-card (with credit line of 4600) is my primary source, I continued to purchase a dozen more items from eBay in July-Aug-Sept-2009. Online statement from PayPal/GE-Capital subsequently shows most of my payment were paid for via Paypal rathan then my desired Discover-card. It also shows that I have bump my Paypal-MC ceiling of 186, and how much my FICO was hurt as result of that I don't exactly know.

3. As my Paypal-MC due day coming up, I signed-in to eBay/Paypal and found out that my Checking-Acct payment source which I had used to pay Paypal-MC for over 16months has been blank, I attempted to enter another BofA-Checking Acct as 'source of paying chkg-acct', eBay/Paypal didnot take it. I emailed Paypal and was replied with GE/Capital 866-419-4095. I has call this number and GE/Capital saying that Paypal has took control of payment process, I was suggested going back contact/email eBay/Paypal again for solution.

4. Since my Paypal/GE-Cap payment due day is 9/30/09, I have begged GE-Cap rep to take my payment by phone w/o charging me 15 fee for such service, they have finally agree to take it after my 15min explaination on the phone. I have ask GE-Cap to FREEZE my Paypal-MC from now on.

5. This scenerio shows the extreem of sloppyness from eBay/Paypal as a Financial/Software/Merchandise Powerhouse. They have decide to make a major change on their customers's payment procedure started out from eBay/Paypal intend for profits and did not inform a single users - by mail/email/phonecall. I am sure other hundreds if not thousands of Paypal's customers have/would be suffered from this payment headaches, and their FICO would be much lower just because their bumping to their Paypal/GE-Cap mastercard account on-and-off without their truely understand what's going on. Please investigate/stop/and procecute the eBay/Paypal top CEO's who initiated this scheme. I am certainly available for any questions you might have regarding this whole scheme.

Patricia of Clarksville, TN September 25, 2009

I ordered some solution to clean my headlights from this site: headlightsolution.net. The site appeared legitimate and it had the paypal logo. Well, my account has been charged via paypal and I still do not have the item in question. I've contacted paypay, with no response as well as the merchant and they do not pick up the phone. I feel that I've been ripped off and someone needs to do something about this merchant.

carl of crossville, TN September 25, 2009

on 9-23-09 i attempted to purchase a cell phone on ebay using my paypal account. my limit was 700 usd. i had a balance of 250 usd. paypal declined my attempt to purchase a 50 dollar phone saying i had insufficient funds. i contacted paypal and was told that my limit was lowered from 700 to 250. this was done after they received my payment for sept. by doing this they immediately made me overlimit and subject to late charges etc.

i have never missed a payment or been late on a payment. they offered only this explanation.read the fine print,it says we can do this at any time. its sad that a company has to resort to dirty, underhanded policies to make money. instead of being ashamed of this policy, they seem to think its good business. i offered to continue using their service under our original agreement. they declined my offer.

now that i see what a shady organisation it is, i don't feel at all guilty about not paying them a penny. i will enjoy watching paypal destroy itself. greedy companies like paypal are causing america to become the laughing stock of the planet. this was written in order to express my views and share my experiences with paypal. thank you. the actions of this company is very upsetting to me. how many people do they treat like this. paypal owes me an apology at the very least.

Gulrez of Gatineau, QC September 21, 2009

I sold a individual 270 worth of merchandise to the uk and it was sent before he made a complaint. The tracking and the receipt will prove that and as well that I was in communication with the buyer ebay messenges. To my dismay, he filed a complaint and paypal was sending the warnings at the wrong email.So I never got the warning ... and sent him his money, and while he will recieve his packages!!! Why would a fortune 500 company not even call or notify me..besides that, Im in the right since I did everything within my power that the buyer was in commincation and with the tracking number. Paypal wont appeal my case..even though I have hardened proof!!

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