eBay Reviews

eBay has become the place for scammers to come and rip off honest sellers. eBay has become a shell of its original self. They’ve extracted their last dollar me as either a buyer or seller… After over 25 years.

They alienated their sellers by removing the ability to leave negative feedback. Take it from someone who knows–some buyers absolutely deserve negative feedback. I had some buyers who were nightmares. The terrible experiences I had with them made me despise eBay, especially when I had no recourse and had to accept getting scammed. You would be shocked to read some of the absurd emails that popped into my inbox from people. eBay will do one thing for sure: They will let you know that there are some serious crazies in this world and get scammed by dishonest buyers looking to get free stuff.

My recent experience with eBay has completely changed my opinion of the company, and I caution buyers against relying on its Money Back Guarantee. I purchased an item that I never received. UPS confirmed that the shipping label did not contain my name or address. UPS also provided photographic proof showing that the package was delivered to a house that is clearly not mine. I provided eBay with the UPS delivery photo and a photo of my actual home, clearly demonstrating that they are two different houses.

Use anything but eBay. Sold an $800 item because I need money. Said funds would be available 48 hours after item is delivered. Four days later I’m on hold with them because every day they tell me I will get paid tomorrow. I’ve been on eBay for 20 years, minimum. 100% positive feedback. Never using them to buy or sell again.

Customer response is a joke! All responses from automated Ai. Sent all documentation and request 4 times. No way to resolve issue. So I cancelled on file credit card and requested account be deleted. Deleted app. Will never buy again!

Please by all means shop local stores. eBay charges an arm and a leg to get products to consumers and sellers are getting ripped off by this ridiculous scamming company. Label fees are a joke for sellers and outrageous for customers. The owner of eBay Pierre from Paris France is scamming everyone outta money for profit. There is nobody to help with complaints and they do not investigate when there is dishonesty between seller and buyers. Everyone who buys on eBay should stop. There is better products in stores than on this scam site which is called EBAY.

I recently made two orders. One was a new Samsung S22 Ultra and the other was a semiconductor cooling vest. The S22 I ordered, the seller sent me a used iPod touch worth $40 and now will only refund the $40. So I got eBay involved and I have a video opening the package and eBay says that I can only get the $40 refund. So the seller stole $260 from me. The second order was for $89 and it said delivered. I was in my yard when the mailman came and all she had was a blank envelope. I am still trying to get a refund. Two orders in two days and neither were legitimate. I hadn't bought from eBay in almost ten years because they never sent a paddle board and I was never refunded. I lost $366 on that occasion. I hope you're happy eBay, you won't ever get another chance with me.

25 years as a seller with a perfect record. A belligerent and dishonest buyer wished to return a "no returns" item. I declined. Without contacting me at all eBay approved the return which I will have to pay the (expensive) shipping for. eBay is no longer a professional or fair platform. Sellers have no protection or say. Use at your own risk. Account cancelled. Will not use the platform again.

I am an established eBay seller who just lost nearly $2,000 and my inventory due to eBay's broken policies and lack of actual Seller Protection. A buyer purchased a high-value item and later opened a return case. I acted in good faith and officially approved the return request. Instead of shipping my merchandise back, the buyer kept the expensive item, provided zero tracking, and opened a fraudulent credit card chargeback under the false reason "Didn't receive a refund."eBay's support explicitly admitted that their automated system completely blocks Seller Protection for this type of dispute, forcing the seller to take the entire financial loss.

I, or rather they, sold my watch. The buyer paid. I didn't get paid. They said they paid. They lied. In short, they stole my watch and sold it.

I never get the item and contact the local post office. A few days later, I was provided with an email stating the package was misdelivered. I checked PayPal and the location the package was delivered to, and it wasn't my address. Clearly, a fool can see the delivery address doesn't match. eBay claims to have a money-back guarantee, which they certainly doesn't honor. eBay's rep told me in order to get a refund, the post office has to change the delivery to misdelivered, which they definitely can't do. I got an email from the post office manager, and eBay still doesn't honor it. So I'm out of $450.

My experience with eBay has been absolutely unacceptable. After selling an item, I confirmed shipment and then suddenly received notice that my account had been permanently suspended—with little to no explanation. I was left fearing I would lose both my item and the money from the sale. When I called customer service for answers, the experience only got worse. I was hung up on by a representative while trying to understand what was happening with my account and funds. I was also requested a callback TWICE that never came.

Horrible platform for sellers. Buyers get all this perks. Sellers pay the difference. Be careful. They will steal your money.

I've reported that there are expired supplements for sale on eBay. They won't remove the listing. This is fraudulent and should be illegal. **

This company is akin to thieves. The fees are overwhelming. They REQUIRE sellers add a bank account for "payments" instead of a Venmo or PayPal link. Then it seems they just throw random charges at you. Almost 3 weeks after my last sale, I get hit with a $8.95 charge for a "shipping discrepancy" 3 weeks later???? View exposure for starter stores are nearly non existent...BUT... for yet more $$ you can boost your adds. In all honesty, I have no idea how they can have an A+ rating from the BBB with these practices.

Zero stars. eBay discriminates against Buyers by NOT allowing them to barter for items Sellers are holding in auctions. Furthermore, eBay discriminates against Buyers' payment methods when Sellers give the option to "Make Offer" on goods. eBay won't allow Buyers to barter on listings with the "Make Offer" option. I do NOT recommend eBay to anyone.

I am extremely disappointed with eBay's seller protection after experiencing a return involving an expensive Seagate hard drive. I sold and shipped a Seagate ST24000NM001H, P/N 3KS133-005, Serial Number ZYD3YQ6S. The buyer returned a completely different hard drive: Seagate ST24000NM002H, P/N 3KS133-004, Serial Number ZYDOFS5B. The model number, part number, and unique serial number were all different from the item I sold.

eBay allowed a seller to commit fraud, letting them sell me an item that they never actually had, and then refused to release my refund even though the seller canceled the order and there was clear written communication from the seller admitting to this fraud. Now I'm being told by eBay, even though they never released the payment to the seller, that they are going to hold my money for some unknown reason that no one could tell me. Because the refund was pending but no one knew why the refund was pending. I think eBay needs to be looked into if they are allowing fraud to happen on their platform and then telling me that "it does not warrant immediate action". As far as I'm concerned, eBay is compliant in fraud and are now holding my money even when the seller admitted to it.

The entire process is a fraud, deceptive operation. The vendors, for the most part are scam artists, skeezers, and lowlifes! I have tried twice, and have never gotten the order(s), never again, and all I can say buyers be very beware!! Zero star review would be a compliment!!!!

I am extremely disappointed with this vendor's business practices. They generated a shipping label to make it appear as though my order was on its way, but they never actually handed the merchandise over to the carrier. After waiting for movement, I reached out to UPS directly to track my order, and they confirmed the package was never received from the seller. This is a completely deceptive and dishonest way to conduct business. I strongly advise other buyers to avoid this vendor Heritage Mart, and I am filing a formal complaint regarding this transaction.https://www.ebay.com/usr/heritagemart.

I made a $200 sale on eBay, and they kept over $30. eBay is a rip-off. I wasn’t told about it till they just took it out of my card; not only that, they won’t allow you to delete the account. They will keep your card against your will. You basically have to cut it up and go get a new card so they can’t use it; they are a huge rip-off.

eBay supports sellers' fraud and deception over customers' rights. eBay supports the fraud and deception of the sellers over the rights of the buyers which makes eBay criminal accomplices. I will never again buy a big ticket item through ebay again. The Instrument I purchased through a scammer called Indiacultura was presented both in the photograph and the written description as rosewood back and sides with a cedar top. The Instrument I received was made out of inferior pine, with several blemishes in the finish and a case that is not made to withstand the rigors of travel which I would never have bought. After wasting my time with dozens of emails and receiving an inferior instrument, then more time wasted contacting ebay with the 3 customer representatives saying they supported my claim, the only remedy I was offered was a refund, provided I ship the instrument back to India.

Scalpers bay, this website needs to be taken down. This should be totally illegal. 1 person Selling dozens of pre-order items at quadruple the cost.

I was clearly told twice in two weeks I would be reimbursed a seller's fee and then told employee was wrong that I’m out of luck. AVOID EBay

I ordered a duffel bag a few months ago for over 100 dollars. The bag was delivered to the wrong address and even had a picture of the wrong house. The address I put in was in fact correct. eBay, the seller, and FedEx all refused to take responsibility. I was just simply out a hundred dollars with not even so much as an apology and had absolutely no way to get the money back. I contacted eBay countless times and was basically ignored. I'm never using eBay again.

eBay's money-back guarantee doesn't always work. And if you buy something from a Chinese seller and you want to return it, you will have to pay for shipping back to China, which will cost more than what you purchased.

I sold an item on ebay, item # ** on July 14th 2026 and shipped July 15th 2026. eBay does not have where a buyer can pay the declared value for shipping an item that costs over $100.00 on a label before printing and holds the seller responsible if a package is damaged or lost. Check out the tracking number on this item FedEx **. I feel this is not my fault.

I bought a Ninja 10 XL Air fryer from… I bought a Ninja 10 XL Air fryer from this eBay seller --thuquyn21. And here's what happened: This seller appears to be acting in a very dishonest and unprofessional manner. I purchased this item approximately on 08/12/2026, along with the Allstate Service Plan, yet the order status remained “PAID” for several days without any indication that the item had been shipped. When I contacted the seller to inquire why the item had not yet been shipped, I was told that they were overloaded with orders and that my item would not ship for several more days. This response came after I had already been waiting for almost a week.

I HAD high faith when it comes to shopping on EBay, since I have been a member back in 2006. The biggest purchases I made on EBay were three separate cars. That faith was RECENTLY SHATTERED WHEN EBay failed to protect me as a buyer. Ebay made me pay for something that I have never received. The tracking number provided for me wasn’t even intended for me. I had confirmed with FedEx, and I was told that shipping name and address are not even mine. As a result, I was not allowed to file for a claim for a lost package. Ebay rejected my appeal, and made a final decision that I will be charged for the item because the tracking shows it was delivered. Thanks EBay for helping me realize that you are not the same anymore!

eBay is the worst platform to buy online!!! I bought an item from eBay worth more than $200. Tracking number from seller says delivered but I have never received the item. There is no proof of delivery from shipping company. I filed a complaint with eBay. They said that tracking says delivered therefore no refund. Period 😳😳😳. Amazon is 1 million times better than eBay. Amazon would work with you and most of the time will refund you. This is the last time I will purchase anything from eBay. That company is a ripoff. They don’t have a phone number. They don’t have customer service, nothing at all. Avoid them as much as you possibly can. I’ve been with them for decades and I feel that now is the time to turn that page.

Order was to be delivered on August 13th. Received notice that the order was delivered that day at 10:36am. It was not. Unable to contact the seller via eBay's web site. When I click on "contact the seller", it kicks me over to a page instructing me to register but I already have an account with eBay. Entered my email and password anyway and was told, "sorry, that email address is already registered". Call the number for eBay and "spoke" with an automated attendant. Would not transfer me to customer service. Called back, requested customer service and was transferred. Rep said they would open an "inquiry" that would take another 6-7 days to resolved. Not good enough. I want it resolved today and a refund if my order does not arrive, AS PROMISED and AS CONFIRMED by end of today. 3nd, AND LAST, time this has happened to me. NO MORE. Never. Ever. Deal. With. eBay. Again.

Do not purchase anything from eBay. Period!!!! Was sold a damaged water heater. Returned it to the seller and they refunded only half of what I paid! I cannot get ahold of eBay customer service? AI keeps going in circles?

I have been a member of eBay for 15 years & in the past, if there was an issue with a purchase, there was a phone number or email to help correct the problem. Now there is nothing but "Help articles" and the promise of eBay Moneyback Guarantee - except all the Need more help options send you in circles back to the same articles! So frustrating! So I went online & searched for eBay customer service number - I am within business hours listed and simply being sent back to the website for more articles & then am cut off! Buyer Beware! There is NO EBAY MONEY BACK GUARANTEE if there is no customer service to help!

This was, without a doubt, the worst customer service experience I’ve ever had. Delays, excuses, and repeated requests for more time—yet my issue was never actually resolved. I was patient and gave them every opportunity to make things right, but instead of solving the problem, I was left frustrated and disappointed. To make matters worse, I was eventually asked to change my review because the employee claimed she needed the money to buy powdered milk for her child. That is completely inappropriate and has nothing to do with resolving my legitimate customer service issue. I would not recommend based on my experience. In fact I even forced my computer to block eBay on all web browsers. Never again!

I placed an order 2 moths ago not delivered. Seller keeps moving delivery date and eBay will not refund the money. Disgraceful. Buy from Amazon.

eBay vendors from China need to be permanently banned. They are stealing money from American customers without shipping items purchased by the customer. eBay needs to be held accountable.

AI customer service is a joke. Too many crooks on eBay for me.

Just read through the many angry reviews of this company of scammers, frauds and thieves. Deliberately run by demonic AI that keeps you in an endless feedback loop that ensures you never get a refund or resolution. They also manipulate to automatically give themselves a 5 star within 7 days and ensure you can't leave a bad review on the site. That's why they have 5 stars on eBay and 1 on here. Scammers know how to exploit the system and eBay could not care less. Legit sellers and buyers alike get screwed by this evil company.

I purchased seat covers for my Corvette thru Ebay from Iggeecustomseats. The product came in and wasn't of the quality I expected not the fit that I suspected. I entered a review. Iggeecustomseats replied to me quickly and they offered to just return my money. But the review comes thru Ebay. I explained the credit card I ordered the product thru was closed and I don't deal with the credit card company anymore. He said contact Ebay and work it out with them. Well searching their website, of course they do not offer a phone number. So I used their AI. Their AI said the only refund that could be made would have to be thru that credit card. I asked about using my debit card?, my checking account?, an Ebay gift card? The response was NO NO NO.

What a vile and rude company. They screwed me out of money and then banned me. I was a customer, buying and selling for 25 years. No seller protections, a system that is dystopian and 'support' staff who clearly hate the world.