Carfax Reviews

CARFAX is garbage. They still have me down for a vehicle I had 6 years ago. What the hell is going on? Absolute garbage. Continual incorrect informatio. The vehicle has had three different owners since I got rid of it. Carfax still says it's my vehicle. Well I'm sorry it's not.

Here is a New Twist on a Carfax Report even with the Final Body Shop Repair... A client that I represent for a Diminished Value Claim, was struck hard from the rear, hard enough to bend the tow package up at an almost 90 degree angle.. Both Frame rails required 13 labor hours to heat, pull, measure and remeasured to set the rails back in to place or as close as the could. Carfax entered it as "undercarriage repaired" and NOT "FRAME DAMAGE REPAIRED".. I sent them my copy of my client's "Final Repair Order",, NOW MIND YOU, I HAVE 43 YEARS IN THE CAR BUSINESS AND AM STILL IN IT TO THIS DAY!! I "HIGHLIGHTED" ON THE REPAIR ORDER, IN THE FRAME REPAIR SECTION, what the body shop did and they called it "frame repair," what they had to do and what the did... and sent it off as proof to CARFAX. The response was, "this should take 2 to 3 business days to investigate.."

William ** from Anaheim Hyundai completely lied to me to make a sale. Promised 3 items and came through with none. Purchase date 01/17/2026 it's now 02/14/2026. Said I would have a working key fob, owner's manual, and combination for locking console. Contact has been from me, with excuses on his end. His manager Juan is no help as well. If you like to get lied to then this is your dealership.

I purchased my truck from Baker Buick GMC in June 2025, and the experience since then has been extremely frustrating. After realizing I had not received my license plates, my credit union informed me that the dealership had never sent the title. For three to four weeks, we tried to get answers with no progress. During that time, the dealership told my credit union that I was given the title at the time of purchase, which was not true. The only way we were able to get a response was by leaving a negative review on Carfax and the dealership’s website. Shortly after, someone contacted me, sent an overnight dealer plate, and promised I would receive the title within 15 days. Two months later, I finally received the title, but it had only just been transferred from the previous owner to the dealership. This truck should have already been properly titled in the dealership’s name before being sold and transferred to me.

I checked cars value on Carfax and carfax sold my personal details to all sellers in area spamming me with emails. I never submitted my phone number so clear breach of privacy.

I had never had any dealing with Carfax until I bought a new Nissan Frontier in May of 2025. The dealer enrolled me and updated the report, I guess it is the dealer. Just since May of 2025 there has been three (3) errors in my Carfax report. When I try and contact Carfax to correct the report there is never a reply. How can I ever trust Carfax moving forward? Three errors in 9 months, and the whole world believes Carfax because I am not telling the truth and trying to hide something. Terrible how this company works.

Do not trust Carfax. Happens twice for me. They put on my car record false minor damage report three months after I bought car. So I paid 60 k for car with clean Carfax and after three months they put damage on record. I lost 6k because that. Big scam Guys.

CARFAX recorded damage on my Porsche when my car never left my private lot. It literally sat all year untouched. They refused to remove the false accident and claim the source is reliable and that it is correct. They also refuse to give me any information to dispute this accident with the source. My Porsche now has *one* accident and obviously affecting resale value.

This is my 3rd vehicle purchase from Lynese! She is always super professional and knowledgeable. She had all my paperwork ready to be signed and the vehicle cleaned and ready to go. I highly recommend going to see her. She will take care of all of your needs!

Not sure why they're even still in business! They can’t be trusted ever so why bother. Just bought a 2024 edge 30k which hidden damage under hood, behind grill, and bumper. Came from Carvana and originally was a Hertz rental. So either way a large dealer is bypassing Carfax intentionally resulting in financial loss for a lot of Americans. And that’s just those two companies. There are many more probably engaging in same actions.!