The Hartford - AARP Plans

I was sideswiped by someone that was insured by them. Well, my leg is messed up now for good. My rear is probably messed up because I have pain in my leg. Most of the time, my job consist of walking standing on ladders, working on equipment. Then they're saying I had a leg surgery in 1998 or 1999. This did not happen. I do not know what to do. The state should start pulling their license.

I had automobile insurance with Hartford for 2 years. During the second year I received a traffic citation for failure to stop at a stop sign. When Hartford sent me renewal notices for the third year coverage, they increased my policy by nearly $1,000 per year saying it was because of the ticket. The increase was approximately 80% of my previous cost. The ticket I received was the first one in at least 15 years. When I see ads from Hartford Insurance they say they will never cancel you, but what they don't say is that their actions will make you want to quit them. I terminated my policy and renewed with GMAC at a rate slightly less than what I paid Hartford for my second year of coverage.

Accidents happen. A grandmother, driving her grandchildren around town (insured by Hartford via AARP), hit me and knocked me into a telephone pole. Totaled cars, bulging discs, split face, stitches, therapy, and 18 months later, comes a settlement offer. First for $2,000 then "generously" raised to $5,000. "Not enough documentation to conclusively prove further damages or raise that number any higher" has become their mantra.

On December 16, 2011 I was reviewing my AARP/Hartford Auto Insurance policy. I began reading the page labeled "Notice Regarding Use of Consumer Reports." It states that The Hartford Insurance obtained info from Tran-Union, LLC for a credit history (along with other factors) to determine my insurance premium for 2011-2012. On the page it states four factors from my credit report that influenced my insurance score and rendered me ineligible for lower insurance premiums. The four factors are incorrect. I called customer service and asked for a copy of the report they used to determine the score. I was told the credit report they used was dated 2007. The CS rep said they do not get an updated credit rating on a customer before the renew a policy. The other answers they gave me were:

4. My insurance premium was the same amount as last year.

These excuses went on and on. I feel this is insurance fraud. My 2011-2012 premium was based on a 2007 report. If they want to base premiums on credit reports, The Hartford Insurance should be responsible to obtain and use current reports. I am contacting the Federal Trade Commission, AARP, Texas Insurance Commission and any agency that will help me.

Their insured hit my car and didn't even stop. To the police he said that there was no accident. And to his agent he said that there was an accident but it was my fault (see the controversy). First, they tried the "my fault" option. When it didn't make sense, they decided to go with "there was no accident whatsoever". They say that the damage on my car couldn't be caused by their insured because of some measurements they did. Their insured was driving a semi-truck and even the police officer said that it was his wheel that caused the damage.

We have been with Hartford for 5 years both auto and home, no claims. A big cold storm comes into our state in February 2011, our water pipes freeze flood our house and all the contents. We file a claim with Hartford we get 3000.00 for it which doesn't cover it all. They jack up our rates 100%. They say they raised our rates because we do not have a fire hydrant close to our house! They did not say anything about a fire hydrant before. I think they singled us out because of our claim. Why have insurance if you have to pay back the claim? We canned them right away.

I bought a new 2012 Honda Pilot to replace a 32006 Hind Pilot on policy. I expected an increase on physical damage but they also increased the liability coverages by $72! Hartford says their rating system feel this car is likely to cause higher damages in accident. Their reps are not all licensed and it's quite obvious their knowledge is limited.

The Hartford - AARP Plans are shame for AARP and seniors rip off . In the last two years, they increased our rates with more than 30% for no reasons. Our driving record is perfect, nothing in the past 10 years or more. Never the less, we renew the policy. But at the same time, we were shopping for different provider. We found a nationally known insurance company with better plan and $150 savings. Then, it became a hell to get a refund from The Hartford. Two weeks after a written cancellation and hours on the phone, we could not get a refund. We had to dispute the charges with our credit institution. The customer service is bad and The Hartford representatives don't know what they are doing.

AARP, "The Hartford" auto insurance quoted me a yearly plan that is over 500 dollars what I pay to GEICO. What a scam! AARP members are either fluidly rich and idiots, or part of a larger plan to take over retarded (retired) Americans.

The Hartford Insurance AARP plans can easily rip you off if you do not check your renewal statements closely. My wife and I just received our homeowners renewal statement and we were shocked to see that our policy premium increased a whopping 70% with absolutely no change in our home or surroundings, no claims, no nothing.

I called Hartford and all they could tell me is that they changed the way they are rating homeowner policies. I asked for them to send me something in writing to explain the change but they declined, stating that they had nothing available to send me. I am changing my homeowners and auto insurance tomorrow afternoon and I have notified my mortgage lender not to forward any insurance escrow payment to the Hartford in the future.

You should check your bill carefully and then find a new insurance provider, preferably one that will treat you like a valued customer. All Hartford AARP wants to do is rip you off and hope you don't notice. Go with a local company agent.

I keep getting notices from the Hartford begging me to come back to the AARP auto insurance program with The Hartford. I left The Hartford three years ago because my rate doubled in five years. I had no claims accidents or traffic violations. They must think all AARP members are stupid or senile.

I wish that AARP would drop their endorsement of the Hartford as their unethical tactics are hurting AARP's credibility.

AARP Financial. I was under the impression AARP is sensitive towards the need of retired and elderly people. The closing of the AARP Funds taught me different. Everyone understands the stock market has its ups and downs. Losses can be recovered over time. AARP solicited business and people invested and trusted their hard earned money in the AARP Funds. Someone at AARP decided to get out of the business and close the accounts effective October 1, 2010 forcing every investor to take their money out of the funds and take a loss at this time the market is down. In my book, this is irresponsible and something an immature teenager would do, walking away from his commitment and his promises made. There is no attempt made to recover the losses.

I feel this situation need to be looked at closer legally and it should also be made known to the public how much money the managers of the accounts had received in salary and bonuses for losing the money they had been trusted with. The next thing I experienced is carelessness and ignorance displayed by the AARP Fund employees at the time I wanted to get my money to reinvest it. In order to transfer the money in the new fund with another institution, a letter from AARP was required. On August 23, 2010, I was promised by Mr. Gary ** to have this letter within 5 to 7 business days. As I did not receive the letter by August 25, 2010, I called Mr. ** to investigate the whereabouts of this letter. He learned it was not written by now since the first draft was wrong. Here again, AARP displays little or no sensitivity to the needs of their customer. The new investment offers a good deal, but it is not available much longer. AARP did not only make me lose money from my principle investment but also might spoil a good deal.

Talking to Mr. John ** on August 25, 2010, I was promised to receive the letter by e-mail in the afternoon on Thursday, August 26, 2010. I finally received it. I feel AARP and their officers should be held personally responsible for all losses they caused to all of their clients.

On December 10, 2002 I rolled $111,474.06 into a Variable Annuity with The Hartford. At that time I purchased the Principal First Benefit. Five years later, on December 10, 2007 I felt fortunate to be able to exercise the Principal First Benefit and lock in $218,189.42.

My husband anticipates retiring next year, and we felt we would need money to move back to the US (were in Jamaica as ex-patriots and my husband works here). After talking to someone in Customer Service at The Hartford in November 2008, I filled out paperwork to make a withdrawal. The only other withdrawal I had made over the years was in November 2004, and my financial professional helped with that, so I was not expert at understanding the options.

There were two withdrawal amounts which were very close to each other on the internet. The Benefit Payment Available? was, I believe, $15,273. The Month-End Available Free Withdrawal Value? was $16,721.11. During my talk with Customer Service, we talked about a lot of things and I obviously was not clear about which one to choose. Since the second one mentioned the word free? it seemed that was the one I wanted. I had no idea of the penalties I was about to incur. By choosing the $16,721.11, I now know I was over a limit that was allowed and my Principal First Benefit re-set to $136,079.14.

There is simply no way that a person could purposely choose to get an additional $1448 and instead lose over $65,000. Would it have been so difficult to call me and say, Are you sure you want to withdraw this amount? It will set your Principal First Benefit back and will cost you $65,000.? I could maybe understand not contacting me if the amounts were vastly different and it seemed that I really did want the additional funds and was willing to have my Principal First Benefit re-set. But for $1400? It just makes no sense. It feels like they were just waiting for me to make a mistake so they could pounce on it.

Mr. F said they listened to the tapes of me talking with Customer Service, and looked at the form I filled out...and I had been advised and clearly checked the wrong box. My argument is that I know I checked the wrong box, but The Hartford has a fiduciary and ethical responsibility to alert me of such an obvious error.

After my mother became disabled, moved from her house to a retirement community and attempted to sell her house, hartford insurance cancelled her homeowners insurance because the house was vacant. A vacant house needs insurance just as any other house and to force a 79 year old disabled woman to go through all the work and stress of finding a new company is outrageous. Hartford ins is the main culprit but AARP endorses and sells this insurance to elderly people who rely on AARP to look out for them. At least that's what AARP claims in their ads so they are equally at fault.

The physical damage wasn't to my mother as she was physically unable to do anything about the situation. That became my problem. The financial damage was that after cancelling her insurance the refund from hartford will be a LONG TIME coming while my mother still needs to spend $1206 immediately to insure her house.

AARP sponsored, 'The Hartford'. We were enticed through lower rates to switch carriers. We have good credit rating, no traffic citations, no chargable accidents prior to our subscription to, 'The Hartford'. On 1/30.08 we were involved in an accident that was unavoidable (due to historic winter conditions).

We were, for our renewal, assessed with a doubling of our rates for the one accident despite no history of chargable accidents for years, no traffic violations in over 35 years, or even parking tickets (on My part) for 35yrs, or ever for Robert since he started driving at 16 (now 52); nor has he ever had a traffic ticket. Despite the fact, we did not even claim our damages (due to high deductible, our only income Social Security). Our reputation/credit is being ruined because of 'The Hartford'; additionally, because of our only income of Social Security we are faced with discontinuing our other coverage/than liability. We did not even claim our damage (although covered) because we could not afford the deductible of $500.

I have made repeated requests to AARP to stop cluttering my mailbox with their junk. I told them by mail, fax, phone that I was not interested in anything to do with AARP and yet the clutter continues. Any suggestions?

AARP...what a rip off. Called Hartford, their agent for car insurance, for three cars. Their quote was over $1,000 more than anyone else! Whats' the point of belonging?

At AARP's recommendation, I switched to Hartford insurance last year. On 6/23/03, I bought a used car from a dealer. It was stolen a week later, on 7/2/03, and never recovered. Hartford values this car at substantially less than I paid for it: $1,240 less. They have adjusted the sales tax downward to reflect this lesser value.

I contacted the organization who made the evaluation of the value of this car, Valuescope. The representative told me that they depended on Hartford to describe the condition of the car. I recontacted the claims representative at Hartford and was told I paid too much for this car. She has maintained that position despite my sending her a number of ads for similar cars which substantiate that the price I paid was fair retail value.

The settlement of my claim leaves me with a loss of $1,395. This includes a downward adjustment for the sales tax which reflects their valuation of my stolen car. I am also legitimately out another $500 because I had a deductible.

Over the past 5 yrs. I have had both automobile and homeowners insurance with Hartford through AARP. In both cases they have turned out to be totally dishonest, disreputable, and wholly consumer (especially retired consumer) unfriendly.

As a retired person, I live on two checks per month. My annuity payout, and my small Social Security check. Thus, I am able to pay my bills once a month. This seems to have been a problem for Hartford, as their billing date for my homeowners policy assured that I would get their statement too late for the date I pay my bills. As with many retired people the income does not stretch far enough to cover all the outgo. Over the past 7 1/2 years I have asked Hartford to change the statement date so that I would get the statement towards the end of the previous month in which the premium was due. They refused.

As a result, about every 8 or 9 months I would get a certified letter from them cancelling my policy because of non-payment of premiums. Of course, usually, my payment the following first of the month would cross the certified letter in the mail. They would then reinstate my policy. Most recently, this happened, and they started asking for payment of two premiums at once to reinstate. When I called they informed me I had to pay them the equivalent of three premium payments to get reinstated.

I told them I couldn't afford that. Their agent, "Jeff" was demeaning to me, and insulting and nasty. I asked to speak with a supervisor, and was told one would call me. Eventually a "Danielle" called me from San Diego office. She claimed she would try to arrange to have me reinstated by paying two premiums and spreading the payment for the others over the next number of months. She promised to call back within the hour, or next day latest. Never heard from her again.

I have since gotten a policy with Country Insurance, and will never do business with HARTFORD again. With the auto policy, after an accident at which I was to blame, they increased my policy rate with so large a surcharge as to make it impossible to maintain the policy. I got coverage elsewhere at about half the cost.

Upon joining AARP, I contacted Hartford Insurance and was informed that I could save 10% on my insurance by attending the "55 Alive" driving class. I paid $10 for the class, which I took in March, got my certificate, and contacted Hartford Insurance.

They informed me that my savings would be $4.00, which I immediately questioned, and was informed that the rate is calculated on the base rate insurance for only my primary vehicle, and not my policy premium. None of this was told to me at the time that I bought the insurance policy, nor is it included with any of the information I received from AARP. None of this was told to me when I signed up and took the class.

The result is that I spent $10 for the class; spent $5 for gasoline to go to the class; took an entire day away from pursuits that would have made money for me. For this, they are going to reduce my insurance by $4.00? Just the $15 in expenses will not be recovered in the time period that this certificate is valid (3 years). Such miniscule amounts of money may not be worth protesting, but I think it points at a much broader problem, and it may just be the mighty insurance companies in general, of which I've had, and heard nothing but horror stories for the past 30 years.