Farmers Auto Insurance Reviews

April 2026. All advertisement to attract vulnerable customers. No bundle home/ car insurance available in NYC, then why do they Advertise they do. No multiple car options online in NYC. What are their intentions with consumers. Something is fishy with this company.

Stay Away! If I could leave zero stars I would! They auto-renewed our policy with an over $7,000 increase. We were never mailed the renewal documents or you can bet we would have cancelled then! I called in January when we received the new deduction amount letter. They claimed it was due to NC. Well I called other insurance companies and found same exact coverage for a fraction of what they are charging. I called back to cancel the policies. Stopped the auto deduction amount. They then deducted the new payment anyway. I have been calling for over a month for a refund. Assured it was being mailed. Now I'm being told they will not refund the money. Basically committing wire fraud. Don't even get me started on their lack of customer service. Every person tells you a different story.

Updated on 03/09/2026: This is an update to my original review stating not to use Farmers. I had switched all of my personal and business insurance to Farmers and was to pay the premium up front. $12,000.00. When the policy came out totally different, I cancelled immediately. Took 4 months to get my refund. Yesterday I got a call from a collection agency saying I was turned in for non-payment. What???? Worst service EVER!

I had this insurance but my agent was so rude when I got a flat tire. She tells me at 9:15 am she can't help me now because she hasn't turned on her computer and never called me back! So I cancel my policy. Now I'm getting text from a collection agency for non payment but I notified her office before I canceled first! So WTF!

I had an extremely frustrating experience with Farmers. They made errors with my finance company by failing to update the lienholder information, even though I had already canceled my policy with them. Because of their mistake, I ended up losing $4,000. I spent multiple days making repeated attempts to get this corrected, but Farmers refused to assist or take responsibility for the issue. Their lack of support and accountability has been incredibly disappointing. I would strongly caution anyone considering doing business with them.

If I could rate them zero stars, I would. Bait and switch, promise lower rates, and then keep adjusting the rate until it is hundreds of dollars higher than I paid before. Rude and condescending on the phone, too.

The worst claims experience I have ever had! Literally had 7 different people handling a claim. Tried to deny the claim at first because the statement from the policy owner was a complete fabrication. If you do not stay on them like white on rice they will not cover your claim to your satisfaction and try to continually deny, deny, deny and change handlers until you get worn out and just give up! Beware, beware!!

If 0 stars was an option I would definitely choose that…My son was involved in an accident with a client with Farmers Insurance. The police report clearly states that the Farmers client is 100% at fault. However, Farmers is saying my son is 20% at fault for failing to see the lady failing to yield. Really??? If you have Farmers insurance I would definitely consider finding a different insurance company.

After over 20 years with this company, my mom was totally being ripped off by Farmers Insurance. An elderly lady on unlimited income, was being taken advantage of by this terrible company. We made one phone call to another competitor and cut her auto insurance in half. David ** was dishonest. Kailyn at corporate was rude and obnoxious. Be better, FARMERS INSURANCE!

After 17 years with Farmers, paying all my premiums on time and no claims, I had a fender bender in March 2024 involving a broken tail light for which Farmers payout was $3,000. That is chump change compared to the thousands of premiums I've paid in. For that transgression, my six month auto insurance premium increased from $659 to $1,691 (Farmers no longer allows yearly renewals, or so they say, so they can increase premiums every six month). That's almost $3,200 for a year, assuming no increase in October, which there will be without a doubt. In addition, I am required to pay the entire premium up front rather than monthly despite having a credit score in the 800s. And I am on a fixed income. This is over the top.