Murray Lawn Mowers Reviews

I would like to express my deep dissatisfaction with the Murray lawnmower company following my experience with their product. On October 28, 2025, I purchased a ride-on Murray lawnmower from Home Depot but did not use it until May 2026. To my dismay, after just one use, the lawnmower began leaking oil from the engine. When I sought assistance at Home Depot, I was told to contact the Murray Lawnmower Insurance company instead of receiving help with the repairs. This turned out to be a frustrating experience as, despite making three calls to the insurance company, each response directed me to reach out to local repair shops listed on their website.

I purchased my Murray’s 22inch FWD mower (model# MNA153003) July 10 2025. On May 8 2026 I found the unit no longer drives the front wheels. I contacted Home Depot for a return. They noted that I have a service plan. As of May 12, 2026 I no longer want the unit. Home Depot will not take it even though I have the receipt. Murray wants to fix it via the service contract. If the unit is no longer functioning as billed in less than a year I don’t want it.

I’d give it zero stars if it were an option, or three 0’s because we’ve owned three now after all the exchanges & have mowed half a yard between all three of them.

This company's warranty program exists only on paper, and not in reality. They will refer you to local "certified service centers" who will then inform you for the first time, and require you to put down deposits for inspections, or repairs, that Murray customer support has already verified as being under warranty. Murray customer service will then do nothing to resolve, or even contact the service centers on customers behalf. Escalations and request to speak with managers will be promised and then never received back. They will then refer you to a 3rd party vendor generically called Power Distributors, without explaining they are an actual company.

Worst $380 I have ever spent - absolute waste of money - DO NOT PURCHASE. I purchased the 22" 2-in-1 self-propelled lawn mower. I used it once to cut a small lawn and it was the worst experience. The bag to collect clippings only collected about half to 75% so there were clippings left all over the yard and sidewalk. Additionally, halfway through the mow, clippings started shooting out of the top of the bag (where the bag meets the flap) so grass clippings were flying all over the yard and I was covered in clippings (very frustrating - especially for someone that is allergic to grass). To utilize the self-propel option, you have to hold two levers (one on top of the handle bar and one below) instead of just one and the bottom one is just a metal bar so brace yourself for an awkward mow as well as blisters. If you have smaller hands - this is out of the question.

Lawn tractor worked great until the shaft in transmission broke. I had to take it 36 miles to another town to get fixed April 2024 the place that's going to fix it is great but Murry a complete runaround. Call after call no mower all summer. 6 months no part to fix. One reason after another and was under warranty still no part. Getting a different story from Murry Service Department. Home Depot was no help from start.

Bought Murray Riding Lawnmower less than 60 days ago and it is broken not due to abuse. Company won't honor warranty. Called both Murray and Briggs and Stratton. Get nothing but run around. Definitely wouldn't recommend.

I bought a Murray lawnmower in June of this year (2025). The third time using it a very loud noise developed and I couldn't determine it's origin. I took it took to an authorized dealer/repair place. It has now been there for 5 weeks and I'm still not getting any answers on when it will be fixed. I've been in contact with Murray on 3 occasions and they have been terribly uncaring with my predicament. You know the "oh well what are we supposed to do" type of attitude. When I state all I want is for them to stand behind their product and that I'm tired of paying for rentals I get no sense of urgency from them. It's now been over a week conversing with Murray and still no progress and after talking with PAUL this morning I'm being told that I "should" hear back next week. MURRAY CUSTOMER SERVICE IS AWFUL!!

I bought my Murray Cruz 42” in May 2024. I have used it to mow my yard once. Since then because it does not wanna work. It started out with a bone head gasket after the first month then I got it back and it wouldn’t start. Took it back and found out that the head was warped and so they fix that then I couldn’t get the start again so I took it back and they cleaned out the whole fuel system and I still can’t use it. I have a Murray 34 inch lawnmower that I bought in 2017. That is a whole lot better. I have never had a problem with it. I have always thought that the Briggs & Stratton engine was a great engine, but evidently it has gone downhill.

Just purchased in May 2025. Came out of the box with fried cable which he tapped to use the 1st time, on the 3 use the hand you pull back to walk behind broke clean through. 2 days now dealing with Murray and it's parts makers to get off the phone frustrated. All 3 mower repair shops and get the parts to fix as this mower and say they are not a Murray repair center even though Murray itself gave us the repair shops numbers to work on Warranted Murray equipment. At this moment We have a Murray walk behind mower that won't move, Murray has been ZERO help. No one should have to go to this extreme over a bad product!

Had my mtd gold last 20 years. Went out today and bought a mt 200. Price is fair and it does a good job. Went to look around for mower and was shocked by the prices. Murray riding mowers are a fair price and I have had good results so I stayed with Murray.

I bought a 22” Murray 3 in 1 4.75 hp lawn mower in 1994. I still runs like a charm and starts after a long winter on the first shot. I had to clean the carburetor about 15 years ago and just recently replaced the section that connects the rear wheels that change the height of the mower and the handle bar section. That’s it. I will keep it running as long as I can.

My previous lawn tractors (MTD and Craftsman) each lasted over 10 years without a problem. My Murray MT100 cutting deck spindle had a bearing failure while still in the warranty period. With the closest authorized facility 50 minutes away, I told the Murray Customer service representatives that I would be willing to install a replacement spindle if they would send me one. After a month and four calls to the Murray Customer Service number and no results, I have come to the conclusion that Murray prefers not to honor their warranty and would rather have an unhappy customer than provide a replacement for a defective part.

I bought a Murray riding mower. The 2nd time I mowed it had a flat tire. I plugged it and put it back on. I went to back it out of my shed and it wouldn't move. Transmission went out. When the guy from Home Depot loaded it he found out that the park brake didn't work. I'm waiting on another one to be delivered. If it breaks right away I'll return it and buy another brand.

Worst mower I've ever owned and worst item I've ever purchased from Home Depot. The thing literally falls apart within the first 8 mows. Ridiculous. On my 9th mow the rope to the starter completely gave out. Before I lost a nut to the handle, the height adjustment doesn't stay in place for nothing. The face plate vibrated itself off. The thing runs so shaky and yes, oil level is where it should be, gas has always been fresh and air filter has been checked. Don't waste your money!

I bought 2 of these mowers from home depot brand new. Within 5 weeks of purchase One wouldn't start. The other The transmission quit working on the self propel After 3 days, please don't waste your money. I have been busy so I didn't have a chance to get to home depot. By the time I called them, it was 3 days past the 30 day window that they allowed you to return gas powered equipment in. So now I am stuck with this junk I paid $850 for. Do yourself a favor. Spend a little bit more and buy the toro mowers. They were literally thirty dollars more than this.

I purchased the Murray Cruz zero turn mower in Feb. I used it once and the blades won’t engage. I reached out to Murray 8 times in three weeks and I still don’t have an update on when they would send someone. Now I am paying my previous Lawnman 150 dollars every two weeks.

Two Murray mowers purchased at Walmart within the past three years are junk. Plastic carburetors foul after a year and need replacement. Perhaps kill switch issues.. Who knows... Bought new in 2018, summer of 2019 wouldn't start. Bought another new mower in 2019 to replace, summer 2021 will start but will not stay running. Marketplace is full of similar murray mowers with the same issue. Replaced the last one with a 70s Toro....which the Toro will probably last my lifetime.

It's an okay mower....You still have to push it! My husband just passed away and I am over 60 so now it's up to me to take care of the lawn. At this time I have been looking at the riding lawn mowers so I'm curious which one is best for the price!

I think the Murray riding mower is the best built and made my daddy used it. My granddad and great grandfather used them so it's all I used since I was 5 years old and I would recommend it to anyone I talk to or come across. They are long lasting and built for a lifetime of use so anyone that doesn't use this household product are really missing out on what this family name of lawnmowers is all about and onto missing out on quality mowers and tools

Very reliable and rides well as it cuts well also. Not noisy and easy to operate. You will enjoy cutting your grass on your MURRAY lawn mower each time you use it. Good tires and good handling will give you years of enjoyment.

Mower cover for grass clogs so bad the grass is stuck under mower deck and up against black grass cover. A few times around yard and I have to stop, take black grass cover off and scrape under deck and black cover. It is a very bad constructed riding lawn mower. I am 80 yrs young and really like mowing my grass, But I would not recommend this Murray riding mower to anyone. I really liked my Murray Push mower, but I can't walk that far pushing the mower anymore. I am really disappointed with the construction of this Murray riding mower.

Murray has been my brand of choice for my mower and other outdoor maintenance needs. I don't think I would trust another brand after using Murray for more than 20 years. The quality of the equipment is always up to bar and has never failed me. The price is always reasonable as well.

Always have liked the dependability of a Murray. Just hate that the price is so high. Have purchased at least 3 and if I can get it for close to what I have paid will buy again. As long as you keep up the maintenance should last for years.

I bought this 21 inch push mower, self-propelled and mulching, from Walmart in September 2019. The mulch flap flew off while I was mowing and I cannot find the parts in my lawn to reattach it. Finding the replacement parts is impossible because Model # MNA1560N is not listed in any internet search, nor in the Murray/Briggs & Stratton website. This is so odd to me. I have all the manuals that came with the mower, and the parts schematic does not list them either. No reply from Murray!!

I am simply trying to buy a replacement blade. I called the phone number on the mower, and the person on the phone refused to speak clearly, blamed the problem on the pandemic, and stated I should call back in a few weeks. THEY should call the customer back, if they want business. Now I understand why their product is sold at Walmart. I went to the Murray web page, described the problem. I received an automatic response saying they would respond in 48 hours. That did not happen either. Next I will make a review of their sorry response to post on You Tube, hoping to save other customers time and money.

I bought this 17.5 hp riding mower in July 2019. It hangs up in directional gear. Whether it's forward or reverse. I called for repair shop on warranty. The shop I was given name of says they will not work on it cause it was purchased at WalMart. Now it has died and won't restart. Has gas, battery is good. But no fire. So now who am I supposed to get to work on it with the warranty? Not a happy camper. This mower isn't even a year old yet. I will never buy another Murray at Walmart.

Bought this riding mower in 2003 for our South Texas waterfront property. WE Have kept up with regular maintenance and keeping it clean after each use; minimal care. It's a 46" Murray and it has been a workhorse. I'm thinking I will probably need a new one pretty soon and if I can find the same one I have now, I will buy it. Have had to replace the battery and some tires since mesquite tree branches are hard on tires. Other than that, this has been a great riding mower.

I bought a Murray 21" push lawn mower from Walmart on May 6, 2019. Used it 3 times and went to use for the fourth time and it will not start. When you pull, it sounds like something is grinding in the motor. We spent $184 with tax and only got 3 uses out of it. Emailed Murray and they want to say issues with fuel and it's not covered under warranty. Fuel issues wouldn't be causing the motor to grind when pulling to start. Such a waste of money!!!

I bought my latest one (and it was used) about 10 years ago and it's still running fine. Other than changing the main belt a couple times and a battery or two over the years, it's a good little tractor. The one I had before I owned for about 13 years and it worked fine too and I was mowing 2.5 acres every week or so. This newer one (2005 model) has the Briggs motor and that's a plus. They're smaller and lighter weight than the big name brands, but I also take care of what I own.

Yet another engineering piece of **. Expertly engineered primer button to ensure that it will NOT work 95+ percent of the time. One must remove the air cleaner to spray starting fluid to get it started. Mind blowing stupidity on the part of modern day companies.

I’ve had this mower for over 14 years in Florida where you mow all year around and twice a week in the summer. It has been flawless besides normal maintenance.

The Murray mowers were sold by Walmart. They were cheap, relatively easy to maintain and durable. Mine is about 15 years old. It has been to see the walrus.

This lawn mower is totally unsafe and should be recalled. The gas cap will not stay on the gas tank and when it comes off gas splashes out on the hot mower. I have run over (3) three gas caps since I've had it and had to replace them so I could use the mower. The gas cap setup needs to be redesigned to a screw - on gas cap, not a twist and lock, which it doesn't do.

I bought one of these Push Mowers (21in 500 E Series) on May 1, 2018 from Klamath Falls, Oregon's Walmart, returned it this evening on May 2, 2018 ran about five minutes today. It was hard to start because it was like the engine or blades were too tight to pull the pull start, when it finally started it ran about five minutes and then completely froze up, where the pull start was stuck and would NOT budge, no give and lawnmower was stalled. I was lucky that I got a full refund but only because I threatened to call Walmart headquarter or most likely I would have had a $174 lawn ornament instead of a lawnmower.

I bought one of these (Murray 21in push mower) last spring. I had to return it because it would not start. They gave me another one. I used it for a couple more times. I have a small enclosed area where I keep my dogs. I called them because this one will not start. They're telling me that it's a carburetor issue. There was no gas left in it and they want me to haul it around to again to an authorized dealer. What? You didn't even answer the phone and I'm not quite sure if they exist. The people are extremely rude when you call. Not very helpful and obviously there's an issue if you have two more hours. I have done the same thing. He told me it was the carburetor or either he has x-ray vision or knows there's an issue with the mower. Funny I didn't have any problems starting my John Deere this year. Buyer beware. Do not buy this product. It is junk and they do not stand behind it and they are rude.

My husband bought a Murray lawn mower from Walmart about 4 yrs ago. He mowed with it twice, and we do not have a large yard. Third time it refused to even start. After talking to the lady in that dept. she told me this was happening to most of the ones by Murray, and to take it to a local place who would repair it & they'd pick up the tab. As they should've. It ran a few more times, another trip to repair. After that, what was the use? Got another brand at another dealer. Never again!

Murray lawn mower bought at Walmart in Yukon, OK - Walmart dont stick by their products. Had to call Murray. They passed the buck to Briggs & Straton. The people there only said sorry. Gave some phone # to call service people in OKC. And they wanted as much to inspect than the mower cost. The parts are all plastic trying to cut cost so they can make more money to rip the public. USA made. They are not all bad. Being a veteran money is tight and wanted a new mower that would last. It’s all about the money. Been using Briggs all my life. They just dont care. Just get worse. Pure junk and some service people wont even work on them USA made by Briggs. Save your money. Dont buy because you will cry.

I purchased this mower a few month ago and it is nothing but trouble. I've had 2 gas caps vibrate right off and ran them over, chopping them in pieces. My cover for the air filter vibrates off every time I mow, and when pulling the mower backwards, it completely chopped up the blk plastic guard that is supposed to be there for safety. By the way, it should never even touch the blade. This mower stalls constantly, and have trouble starting it almost every time. I'm VERY UNHAPPY with this mower, and it's frustrating just to go out and mow. NEVER again will I buy any Murray or Briggs & Stratton product. By the way, My dad has the same mower and he also has the exact same problems I have. I live in Ohio, He is in NY. What does one have to do to get these problems resolved? I can only imagine that there is many many more people with these issues.

Murray Riding mower - My boyfriend bought this mower at Walmart in Mayfield, KY. About 34 days later, the transmission locked up. I called Walmart & we had to transport it back to KY Walmart so they could see it. They gave us another new one to replace it. This morning I was finishing the mowing from yesterday & the darn transmission locked up AGAIN!!! Is this a common problem or just our bad luck? Mower now sitting on the edge of our driveway and will not move!!!