
Candy of Dobson, NC on July 31, 2004
I purchased a Murray Lawn Mower on April 19, 2003. It was the push mower one for $99.96. The mower worked fine until the end of May of the same year. The mower just died on me. I mean it was getting gas and oil, but there was no spark between the spark plug and engine. So, I took it back to Wal-Mart with the receipt. Wal-Mart's policy is to repair it first before exchanging it. So, they sent it out for repairs.
The repair guy fixed it and told Wal-Mart and myself that it was a faulty wire coming from the engine to the spark plug that shorted out. So, I took it home and it ran great until the end of July. I ran into the same problem again. Another wire shorted out. So, Wal-Mart exchanged it for the same model, and they extended my warranty on the new lawn mower. This lawn mower worked great and I put it away for the winter.
When April came around, I took it out of storage. My dad sharpened the blade to it, changed the oil, and so forth. He cranked it twice and it worked. Around mid-April, I went to mow the lawn and the lawn mower wouldn't start. Again the same problem as before, another faulty wire shorted out. I was angry and I called up Wal-Mart and asked to speak to the person in charge. I told him my problem and he was very sorry. He said to bring it in and they'll exchange it for the 2004 model of Murray Lawn Mowers. He said that it was Wal-Mart's fault for not refunding my money and for not recalling the mowers due to a faulty wire.
So, I took this one home and it worked great until today. I was outside mowing my lawn when the lawn mower died on me. This time the lawn mower caught fire and the round exhaust thing on the side of the mower blew off the mower. There was smoke and flames coming out from where the spark plug was located at. I was lucky that the fire put itself out and the lawn mower didn't blow up in my face. I called up Wal-Mart and they told me to bring it. They also said that it wasn't supposed to have happened. I am hoping that I'll get my money back instead of getting another Murray Lawn Mower in exchange. This time I'm getting a Huskie Lawn Mower.