Complain about a product or service

Magic Chef

Donald of Monticello NY (02/12/07)

Our Magic Chef oven is about five years old, and yet we have had to deal with several major repairs, to include two identical clock/control panel issues, a window which spontaneously broke during normal baking and a fire code at 3AM, when the oven was off. The manufacturer has stone-walled on all these issues, forcing us to replace the parts at our expense, although even the most cursory search reveals these are very common problems, some almost out of the box. I could easily have replaced the oven for the amount of money it has sucked up in repairs.

Diana of Chico, CA November 17, 2006

Diana of Chico CA (11/17/06)
I am so irritated I could just spit! I replaced an older electric oven, not because it didn't work but because I an upgrade. So I bought what I thought was a top-of-the-line Magic Chef smooth top stove/oven. I had it for about a year when I decided to use the oven's self cleaning feature. I got it started just fine and while it was doing it's thing, I decided to clean the stovetop. As I was cleaning the stovetop I accidentally bumped the locked handle to unlock. I can't exactly recall what happened but I think the oven started beeping so I tried to cancel the cleaning option and in a panic started to punch buttons on the keypad.

Needless to say at some point an error of F1 starting flashing on the clock display. It all went downhill from there. Now all the clock display will show is F1. I've tried unplugging the oven from 15 minutes up to 1 hour, tried pushing the cancel button, tried pushing a combination of buttons. Nothing helps. So now I have an oven that does not work. Stovetop works fine. I am so irritated because I spent money on a new fandangled appliance and now I have to consider paying a repairman to come fix this new appliance. I've gone without using the oven for several months now out of defiance but with the holidays coming up I'm feeling pressure to call someone.

Inconvenience and frustration is what I have experienced. Along with not being able to bake anything.

Carol of New York, NY November 14, 2006

Carol of New York NY (11/14/06)
I had a magic chef stove for over 20 years without any problems or repairs. For this reason,three years ago I bought a new one--model number CGS3760ADC. A few days ago I began to have trouble with my oven and called the store, PC Richards, for a reccomendation for a repair service. At their direction I called Major Appliance Service. The problem was the oven ignitor which was replaced at the shocking cost of 308.87. I have always told my fiends that Magic Chef was a great stove-but I will never say that again. For the ignitor to fail after three years is really not acceptable. To have replacement cost that much money is outrageous.

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