Lowe's - Low Price Guarantee

I purchased item #339956 Enviro Elements XL Base Cabinet. This item had a yellow sticker on the cabinet that was on display with a price of $79.00 (the size of the sticker was around 5" x 5" and in a plastic pouch). When I checked out, I was charged $99.00 for the item in question. I pointed this out to one of your customer service reps. She walked back to check the price. She came back and told me the $79.00 was for a different cabinet. I told her I know what the price was for the cabinet because I had looked at it a couple of times. It was always $79.00. I went ahead and put my purchases in my car and walked back into the store. The $79.00 price had been moved to a cabinet that had been marked down to $79.00 from $99.00. These cabinets were located in two places in the store, on an end cap in one isle and two isles over. There was only a price tag on the ones in the isle from where I pulled my selection. I don't play games with price tags in stores. And I don't appreciate how this was handled. I know what the price was because I told a friend about the good price for the cabinets.

I went to purchase 280 pieces of dry wall -- 244 pieces of regular and 36 of waterproof. This company advertises of beating anyone's price plus 10 percent. I checked prices everywhere and I found that Home Depot has exactly the same items for 50 cents less. I requested the items to be purchase and paid for it as well as the discount and the 10 percent. Mike, the person in charge of the Commercial Dept., said that he could not give me the discount for the entire amount.

Then I went to the customer service and requested to speak with the Manager in charge on that day and He called Mike and both refused to beat the price even though all prices were verified by the attendant of the Commercial Dept. Mike said that if I want to purchase that much to go where is cheaper and basically that was it.

I will never purchase any item on that store and I will never recommend anyone to purchase on that store. I will tell what happened to anyone I know. They are using and promising to beat the price on any item but they are not honoring them.