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KitchenAid Mixers

Steven of Youngsville LA (11/13/07)
A person spends extra money thinking that they are getting a better product. NOT with Kitchen Aid Mixer, KSM150. We use our mixer 2-3 times a year to make cakes and candy for the grandkids. This Nov., 2007, we had to throw away a cake because OIL leaked from the motor. The cost of parts are extremely high, and if I can not repair it, how much will labor cost ? I am extremely dissatisfied with this Kitchen Aid Mixer.

We have loss of baking supplies, loss of time and effort, cost of new mixer.

Antoinette of Branford, CT October 13, 2007

Antoinette of Branford, CT (10/13/07)
To my disappointment within two years my KitchenAid mixer started leaking motor oil.  I was told it was due to lack of use!

I use my mixer at least once a week. I didn't realize that I had to run it everyday. If that is the case that it should be clearly marked in the booklet or on the box BEFORE you purchase it.

I now have read the complaint reviews about KitchenAid and to my dismay several other people have had the same problem.  Sounds like an unhealthy defect to me.

Catherine of Newcomb, NY June 21, 2007

Catherine of Newcomb NY (06/21/07)

I bought the mixer to use only when the holidays come around. I never even made a batch of cookies in it. I used it about 20 times and it disintegrated on me. I took it to a regular repair center to be fixed and they showed me that the bushing had shattered and the shaft was bent. When I sent it back to the company for repairs, they said it wasn’t under warranty any more as I didn't drive 6 hours to one of their repair centers.

I asked for a letter of explanation of what exactly what caused it to disintegrate and they said they couldn’t do that. I am a 73-year-old woman and once the mixer came and was put on the counter, it was never moved. It was a heavy-duty 6 qt. mixer used only for light mixing.

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