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KitchenAid Dishwashers

KitchenAid • Cooktops • Coffee Makers • Dishwashers • Hot Water Dispensers • Microwave & Range Hoods • Mixers • Range Hoods • Refrigerators • Stoves & Ovens • Wall Ovens • Washers & Dryers --- • Whirlpool

Ray of Eagle, ID September 24, 2008

Ray of Eagle ID (09/24/08)
Dishwasher door crashed down on us. Nobody hurt (yet). Called KitchenAid but no help because it's 5.5 years old and the warranty expired. They told me they have no technical support and I needed to call one of their authorized repair centers. It's obvious with so many complaints about this very problem that this is a mfg. design flaw and the product should have a recall. ANYONE INTERESTED IN FILING A CLASS ACTION SUIT?

No physical injuries yet but until the problem is resolved, somebody - adult or child - is going to get hurt.

Steve of Moorpark, CA September 24, 2008

Steve of Moorpark CA (09/24/08)
I bought a KichenAid dishwasher model KUDS01FL in 2004. The door came crashing down in 2007 which I have subsequently found out on this website that it is a common failure. I fixed the problem for 16 (thanks to fix it web sites)but it was extremely annoying. I now have just remodeled my home and bought all new appliances except for the dishwasher which upon reconnecting has completely failed with no activity on the control panel.

Based on this website I may simply trash the unit and go buy a Bosch (which is what a friend counsled me to do when I bought the KitchenAid). I am really upset that an 1100 dishwasher appears to be trash after 4 years. What a waste of resources and stainless steel. My father said it used to be timers that went out on KitchenAid dishewashers. Now I guess its 200 control panels! Never again!

Rosemarie of Oceanside, CA September 23, 2008

Rosemarie of Oceanside CA (09/23/08)
I purchase all KitchenAide applicances for my kitchen remodel. The dishwasher spring broke and when I contacted KitchenAide for the part they didn't even have it. Plus it was past the warranty. They gave me a repair guys name who tried to charge us a huge bill. It still doesn't work right. Now the microwave door spring has also broken. Am I to expect the rest of my appliances to all break?

Larry of West Hollywood, CA September 21, 2008

Larry of West Hollywood CA (09/21/08)
Door crashed down, food grinder disintegrated, electric panel disintegrated in plume of smoke. product: dishwasher, model KUDP01FLSS2. I purchased Jan '04. 07/07 the door crashed down (I see this is a common complaint), the cables broke and the door crashed onto my dog. Had to replace both cables. (160) 2/08 the chopper mechanism (for food particles) disintegrated and had to be replaced. (200)

9/08 the electric control panel burned up - loads of electric smoke, but no flames. The repairman told me it would cost more than 600 to repair and would probably not be worth it. I am now looking for a new dishwasher and am very disappointed because I have had KitchenAid appliances many times in past with no problems. This appliance was in use about 4 1/2 years and originally cost over 1200.

first two repairs were fixed (at my expense). Last incident was deemed not worth fixing by repair technician. (Still cost me 75 for the analysis.)

Peter of Yonkers, NY September 21, 2008

Peter of Yonkers NY (09/21/08)
Model# KUDI01ILBL2 Dishwasher was repaired for a pump bearing failure about 2 years ago. Now the replacement pump is failing the same way. I've researched the internet and found a lot of complaints about this series of dishwasher suffering the same failures and how KitchenAid is refusing to resolve the issue. All KitchenAid does is replace the pump assembly and it patches the problem for another couple years.

There is a threat of possible electrocution, fire or death from failure of this part.

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