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KitchenAid Dishwashers

KitchenAid • Cooktops • Coffee Makers • Dishwashers • Hot Water Dispensers • Microwave & Range Hoods • Mixers • Range Hoods • Refrigerators • Stoves & Ovens • Wall Ovens • Washers & Dryers --- • Whirlpool

Pamela of Fayetteville, NY November 21, 2008

Pamela of Fayetteville NY (11/21/08)
We purchased a Kitchen Aid diswasher three years ago, Model KUDL01ILBS. For the past several months my silverware has been coming out with rust and the problem keeps getting worse. The racks are in perfect condition so rust is not coming from the racks. I found rust on the interior stainless steel body of the dishwasher so I cleaned it off and at the suggestion of a repairman I flushed the dishwasher with one-half cup of CLR. The rust problem stopped for a few days but then came back. A plumber says it's not the pipes and the rust has to be coming from the dishwasher.

Kitchen Aid told me that I have a five year warranty and although my dishwasher is only three years old, rust is excluded from the warranty. They won't do a thing for me except give me 15% off a new dishwasher. I will now have to purchase a new dishwasher after only three years of owning an expensive Kitchen Aid dishwasher.

Michele of Brielle, NJ November 21, 2008

Michele of Brielle NJ (11/21/08)
I purchased an 800.00, stainless-steel, Kitchen Aid dishwasher. Now, two years later, it fails to clean the dishes properly. Since Kitchen Aid only gives the consumer a 1 year warantee, (There's the clue, right there.) I had it repaired...a new valve at 180. This did not solve the problem. I am waiting to hear from the service man. More money.

I am fuming because I deliberately bought a more expensive Kitchen Aid product, for the first time, hoping I'd have a reliable appliance. I am naive. I guess there is no such thing anymore in this country as a reliable appliance! America, we better wake up and start realizing what is happening here! Gone are the days when a Kitchen Aid product was a tank and lasted 30 years. All this junk is now made in CHINA! What an utter disgrace that our prized US products no longer exist.

 It is an OUTRAGE that I often resort to ANTIQUE SHOPS to try to find old appliances that STILL work! (Toasters, coffee pots, blenders!)

Rimma of London, OTHER November 16, 2008

Rimma of London, Ont., Canada (11/16/08)
We purchased a Kitchaid Dishwasher the SS moder 2.5 years ago. It worked for a year or so then it would stop in the middle of the cicle. I called Kitchenaid Waranty on Aug. 16th to report a problem however I had to call 3 times before they booked a technician to come out and diagnose the problem. He advised it's the control board. It took 2 months until the part has arrived. Finally the technician came out to install the part.

When he installed the part the dishwasher did not work at all. So he contacted Woorlpool (that's who the waranty is through) and they advised him that the part is defective. Sure-tech (technician for Woorlpool) ended up ordering another part which took again 1 month. About a week ago they were supposed to come out and install another part but I got a call in the morning that they will not be coming out because when they checked the part it was defective. So now I am again waiting for another part.

There is no point calling Woorpool to complain because they don't care and don't bother doing anything about it. They sell the product but don't care about the service afterwards. I know several people that are having problems with Kitchaid dishwashers and they are not cheap!

Mh of Alexandria, VA November 15, 2008

Mh of Alexandria VA (11/15/08)
I have had repeated problems with my KitchenAid Superba Dishwasher. The door counterbalance mechanism is made up of plastic and nylon parts which are not durable enough based on the weight of the door.

The door is VERY heavy when it comes crashing down and I feel the company needs to have the parts recalled and redesigned. I have not been hurt but a child could be in danger if the part breaks as they are opening the door. My husband is an engineer and is able to replace the part himself. A less handy person would have numberous repair bills. These parts break about every 6 months.

Carol of Livingston, NJ November 14, 2008

Carol of Livingston NJ (11/14/08)
I have a Kitchen Aid dishwasher model number KUDP01FLSS6 3 years ago. The link door balance just broke. As I went to open the door, it slammed down on my hand, leaving me with a sprained wrist and hurting fingers. I was lucky, but now I am concerned that more serious damage could a ise form another breeakage. THis should be recalled. I am interested in persuing to have it recalled and fixed or a class action case.

When the door slammed down on my hand, it left me with a sprained wrist and hurting fingers. I see from other complaints that this is a common problem from the cheap plastic and nylon part on the heavy door. I was luckier than others. I called customer service, who didn't mention that this is a common problem. It is not under warranty so I have to pay to service it.

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