KitchenAid Dishwashers

I purchased a KitchenAid Dishwasher Model #KUDH03DTSS10, Serial # ** from Lowe's in Highland, New York in February 2011. A small piece of plastic broke off and while under warranty, it was replaced in February 2012. This piece broke off again and needs to be repaired again. After several phone calls, it was determined that I had a two-year extended warranty but was told I should get a longer warranty and was transferred several times. When I spoke to the person at the last #, 1-800-253-1301, I was told I did not need one until next year and was told to call back in December of this year. I am very unhappy with this machine and the two repairs to be made and at this point, how can I be sure this machine will not keep breaking down? All this is caused by a $5 piece of plastic. It has been scheduled for this repair while under this warranty but I am not sure whether there is a flaw in the design causing this problem and what the long term cost for this machine's repair will be. I am not happy about this. .

The machine has refused to operate properly from day one. We were offered a manufacturer's rebate because the prior dishwasher was recalled. The Lowe's sales woman in Flint, Michigan assured us were buying a top rated machine. As a rule, I can spot bull. Did I ever miss on this one? If you are on Facebook and on my friends list, feel free to block me. If you buy KitchenAid, please remove me from your list.

I am extremely dissatisfied and could kick myself for purchasing KitchenAid appliances. We bought a suite of six KitchenAid appliances for our newly remodeled kitchen six months ago. We installed them four months ago. Last night, I turned on the self-cleaning cycle for the very first time and woke to a kitchen full of tiny pieces of glass. A repairman will come in five days. If this is anything like the experience we had with the new dishwasher.

We installed the dishwasher and I ran a load of dishes. All of a sudden, I noticed water gushing (damaged new hardwood floor), faulty part. It was three weeks before it was fixed. I ran two loads of dishes and the door latch stuck. A repairman came out two weeks later and used a tool to pick out the latch. He told my husband to pick out the latch if it did it again. I did not feel so good about that. One load and the same thing happened again. We called for repair, and it is two weeks before they can come out. We didn't hear from them in two weeks, so my husband called the service department and then the salesman.

The third week, the part came in and they said the part was faulty. Now we have to wait for another two weeks before they come out and replace the faulty part. The dishwasher is working now and the oven glass exploded during the cleaning cycle. I feel like I lit a match to $10,300. I have read the comments listed and feel this exploding glass is an extreme safety issue. And to think I was so proud of my Kitchen Aid appliances. Why does this company not care about their reputation and customer satisfaction? What a headache and heartache. I wish I could turn back the clock and that money would have gone to another manufacturer that stands behind their product and cares about customer satisfaction.

I purchased a KitchenAid dishwasher in 2007 and have repaired this machine on an average, twice a year, and I'm disgusted with KitchenAid (not worthy of capitals). This is a $1,000.00 latch-less machine. I replaced the latch, strikes, and door cords, several times for all. Junk is the best description for this product. KitchenAid has a problem. They have never revised any of the replacement parts. I hope this helps some people look at other brands, I know I will!

I purchased a dishwasher (KUDS301VBL3) in 2009 and from the start, it has left a film on contents. I had a repairman look at it. He said it was probably the heavy water. I've had other dishwasher and have not experienced this problem in New Jersey. He also recommended trying different brands of detergents. I've gone through every major brand and same result. He also recommended using a rinse liquid. I've tried every brand of rinse liquid and same result. He checked the water temperature and found it to be good. He checked the rotating arms and found both upper and lower to be in proper position. He checked the trap and I have too, over the years, and no clogs. Thus, I am concluding that the problem is with the machine, specifically the rinse cycle.

Here's the reasoning behind my conclusion. The rinse cycle seems to be using dirty soapy water to rinse dishes and then proceeds to a drying cycle that dries the soapy residue onto the items making it impossible to clean with any further rinse cycles. Perhaps not enough clean water is being sent to the machine and dirty water isn't being thoroughly drained. Was this a planned manufacturing process to get a higher efficiency rating? I don't know, but I'm skeptical. Maybe the computer chip inside needs to be reprogrammed to fix this problem. Step up KitchenAid and fix your problem and not make it my problem.

KitchenAid Dishwasher (KUDS01FLBL6) Motor Failed - Our dishwasher is only 7 1/2 years old and is typically used only once every two weeks, lightly at best. The motor has failed. The replacement/repair will cost approximately $300. Even more unfortunately, this is the second repair we've had to make on this machine. There also seems to be a pervasive problem with the control boards catching fire although this model has not yet been recalled. It'll probably have to catch fire in order to get assistance from KitchenAid customer service. This product seems to have been engineered to fail. In the future, I'll choose a different brand.

I have had my KitchenAid dishwasher for seven years and it has broken down at least once each year. I should have just purchased a new one with all of the money I have spent because, of course, it happened after the warranty went out. I had to have the repairman out because the soap dispenser did not open. I had it fixed and now have the same problem. The repairman told me this was a common problem. It is happening again. Then, the panel was broken and I had to have that replaced. Now, the soap dispenser is not opening properly again. The compartment for utensils is basically fallen apart. I will never purchase KitchenAid appliances again. I am also on my second KitchenAid refrigerator, which KitchenAid replaced after having no refrigerator for several months because they knew there was a problem and kept trying to fix a problem with the cooling system that could not be fixed. If you are purchasing appliances, I highly suggest you do not purchase KitchenAid.

My KitchenAid dishwasher stopped working, no power to machine, after 18 months. I had a family plumber look at it and he said the machine was getting power to all parts, but front panel must be broken. I called KitchenAid and they gave me a number of a local certified repair place and said all parts are under warranty. The repair place came in 2 days and didn't even look at the machine. The man took the front panel off and fixed it in 5 minutes by replacing the "thermal cutout", he said. He said it is a common problem with this model, that this part overheats and blows out and the company knew about this but did not recall these models.

He replaced it with a newer version now made to not let this happen. I feel KitchenAid should pay for the service repair since it was a part they knew was defective. I called KitchenAid customer service and they said they won't pay because there was no recall on this model. Great customer service. I will never buy a KitchenAid product again and will tell all friends and family to do the same.

It just stops working. The first time, they had to replace a fuse. Now, we are waiting for the repairman to come again. Our warranty will be running out, and this is the second time in the first year we purchased our new dishwasher. We bought a KitchenAid, because we wanted the best. We are very dissatisfied. Will we have to have it repaired every few months? This is unacceptable. I want a new dishwasher.

When I purchased my dishwasher, I was told that KitchenAid racks were guaranteed not to rust or break down. I purchased my model, serial# kuds03ctss on 11/21/2007 and its racks are doing just that, causing rust stains on my silverware. When I called in repair, I was told, "You must talk to the manufacturer. That's not something we can handle." Well, I am talking to you. This was one of the big selling points of your product. Will KitchenAid stand behind their product and replace my racks?

I purchased KitchenAid Dishwasher 2 drawer style. It's very expensive. Salesman toted as top of the line. First, a plastic part dropped of the inside. Repair man said poor planning. Leaks started. Repair man said dishes must not be too tall. So I checked this with every fill. Leaks keep on. Next, repair man said don't open the drawer during the cycle. It is a flaw in the design. So I started dishes at night and empty next morning. Leaks continue. The bottom drawer is corroded and rust seeping down, floor always wet. I was concerned about mold. KitchenAid said they have no complaints yet I looked on the internet and I find all sorts of complaints.

We purchased a KitchenAid dishwasher Model KUDS30CX. The first one didn't work right and we were within 30 days so we exchanged for the same thing, thinking it was just a fluke - worst mistake ever! The second one was repaired over 8-10 times. Finally, KitchenAid replaced it with the same thing. Now I've had this one for 2 months or so and after my last cycle, the dishwasher won't stop running. It showed "clean" and was done but kept making noise.

It would stop then start, stop then start. I tried to cancel the cycle. Then without any lights on or anything, it kept starting and stopping. The only way to completely get it to stop was to unplug. So once again I have no dishwasher. I will have to take time off work for the serviceman. This model should be completely recalled and customers given full refunds for the amount of hassle involved.

I have two pairs of the dishwasher drawers with custom wood panels and one pair started to make loud whirring noises and then would beep incessantly, resulting in us turning off the breaker switch to get it to stop. Then, the bottom drawer stopped draining and held water in the tub all the time. The repair man quoted me over $900.00 for the repair. He suggested that I not repair it, and I agreed with him. Now, my second pair is making loud noises and I am afraid it is on its way to death as well. I am so disappointed in these dishwashers. I am going to start a Facebook group to see how may others have defective dish drawers.

I bought a KitchenAid dishwasher and the mother board and power strip went out twice. And now, the wheels on the top tray went and broke, and it's going to cost me $76.00 to fix this piece of junk. They should fix it for free, all the trouble it's caused me.

The first one I bought was defective so KitchenAid replaced and installed it. Never have I had the dishes cleaned. I have had to replace the toolbar at the top and now it's defective again. The last repairman assured me it was installed well and the water was hot, etc. After he left, the dishes are still dirty. I just gave up. This dishwasher is just a piece of junk with a big price. I'm going back to GE Profile, at least my dishes were always clean. KitchenAid should not be allowed to get away with selling defective dishwashers. Worst dishwasher I have ever owned.

We purchased a KitchenAid dishwasher back in April of 2006. It hasn't worked right ever since we bought it. At first, I would notice that every once in a while, it wouldn't get the dishes completely clean, and then it got to be more and more. I had a repairman come out today and he said it needs a whole new motor mechanism. This will cost at least $250 (we paid almost $1,000 for the dishwasher). We have all KitchenAid appliances and have had issues with almost all of them. We will not buy anything else from them.

The washer does not clean dishes and leaves heavy film on dishes. It cuts on and off several times before washing. I had servicemen out, but they blamed it on our water. However, the last KitchenAid cleaned dishes great. I asked for a new dishwasher, but was refused during the first 30 days. Purchased on 7-19-11, Queen City, Monroe, NC. Please help me.

I bought a new KitchenAid dishwasher and within 6 months the dishwasher was not cleaning and leaving residue all over the glasses and dishes. It has ruined all off glass ware. We have had numerous service calls and nobody has been able to fix the problem. They keep telling us it is the detergent, so we switched and we still have the same problem. They then told us that there is a problem with all detergents but nobody with a 30-mile radius seems to have the problem we are having with the now 12-month old dishwasher. I called customer service and they told us there is nothing they can do and we are stuck with this bad dishwasher. I will never buy a KitchenAid appliance and will actively tell people that there service and product sucks.

This is a follow-up to my previous complaint. I just spoke with a representative from Kitchen Aid, who stated they have no other complaints about the dishwasher door, falling and crashing. That is a lie because there were a number of other posts that stated they called Kitchen Aid to complain about the door falling and crashing. Not only is Kitchen Aid not taking responsibility for their design flaw, but they are lying to their customers.

During the wash or rinse cycle, the extremely heavy stainless steel dishwasher door opens and falls with such force that both of my legs were bruised. The two strings that are supposed to hold the door in place have broken twice and KitchenAid refuses to fix them stating the dishwasher is no longer under warranty. It is one thing for a consumer to fix a small problem, it is quite another to ask a consumer to fix a death trap. I fear my child or small terrier will be standing next to the dishwasher when it falls open with a crash. If it bruised my legs, what will it do to my child or terrier? If KitchenAid will not replace the two small pieces of string with something more substantial, the dishwasher should be recalled.

My four year old Kitchen Aid dishwasher (model kudko31twh2) has been a headache. Numerous calls for leaks has not fixed the problem through Bestbuy extended warranty companies. Now, my new kitchen floor is damaged, and this past Saturday, Feb 18, the machine gave off a burning smell. I had to remove the machine from the premises, due to the smell, and felt compelled to purchase a new dishwasher, even though there is still time left on my extended warranty. I am very angry and frustrated that Kitchen Aid said it is Best Buy's problem, and not theirs.They might be right, but they should stand behind their products better.

MyKitchen Aid Superba by Hobart seriel no: ** model: kds - 18 ML 34072 started smoking. Is this item on recall?

This is an update to my post here on 11/24/2011. KitchenAid dishwasher KUDE70CVSS2, 1.5 years old, "sanitized" light was blinking at end of sanitize wash, i.e. water was not heated up high enough to sanitize the dishes. Finally, it was repaired today, 2/8/2012, almost 11 weeks since it broke.

We had 8 service repair visits made by 4 technicians from 2 service repair companies. During this period, the printed circuit board was replaced twice. We were told our hot water supply was not hot enough by one technician who didn't come prepared with a thermometer. A different visit and technician with a thermometer measured it at 142 degrees, well above the 120 degrees the KitchenAid manual says is needed. We were told the problem was in our household wiring. That was a miscommunication between one service repair company and the extended warranty company. Then the entire washer unit with pump and diverter valve was replaced, today, the 8th visit, and the unit now sanitizes and works just fine.

Now I'll tell you how to navigate through the bad technicians, miscommunications and so on that I learned after being frustrated when the second service call did nothing to fix the problem. Inside the kick panel of the KitchenAid dishwasher is a large folded paper enclosed in a waterproof pouch. It a technicians "debug" sheet that describes how to operate and analyze the results of a built-in self test.

Yes, these dishwashers can perform a rather complete self test that concludes with a code indicating what the problem is. Read the sheet in your washer to understand the proper sequence of front panel button presses needed to begin the self test. But beware, the test in my washer can be run to either display the concluding results, or skip the display. You will need to run it in the display mode to read the results, duh. Duh, because the first technician kind of ran it in the other mode and never saw the result.

None of the other technicians even ran the self test. It takes about 27 minutes to run, and you have to sit and watch the lights flash so as to catch the final conclusion. Huh, KitchenAid? The technicians would rather just replace stuff than wait 27 minutes to find out what's wrong. But I ran it, not just once, but many times, and I always got error codes 4-1 and 4-4. And the documentation says that one of the causes of a blinking sanitized light is error codes 4-1 or 4-4. Duh again, only on the 7th service call did the technician say "let's see what 4-1 and 4-4 are" and the answer was an issue with the diverter valve, so he ordered a new one, replaced it on the 8th visit and the washer runs just fine.

So run that self-test, get the error codes, then insist the repair company fix the error reported by the self-test. With each technician, I point to the KitchenAid refrigerator I bought in 1987 that still runs well, and, each has chirped, "don't buy another KitchenAid refrigerator". I'm not buying another KA dishwasher either!

About 4 years ago, I bought a top of the line Kitchen Aid dishwasher. I paid nearly $1,000 for it. I figured if I bought the best, that I wouldn't need to replace it for many years, since my aunt had 20 year old Kitchen Aid appliances, and they still worked like new. Everything was fine for a few months, then I noticed that it's not as quiet as it was. Then if I didn't thoroughly rinse my dishes off, to the point of pre-washing them, there would be stuck food that was nearly impossible to remove. After doing the thorough pre-rinsing things, we're fine for a while. The noise got louder. It got to the point that we would only run it a night, because of the noise. We looked into our warranty, and it had just expired, and knew that we couldn't do much about it.

About a week ago, the noise was so bad that we honestly thought it would explode. We didn't touch it for a few days, for fear of explosion. Last night, we thought to run it through with a light cycle. We could hear the water filling, but after that, we couldn't hear anything. It sounded like it wanted to work, but it was stuck. We turned it off, and now it's a glorified dish rack. I'm replacing all my Kitchen Aid appliances with LG, because I know it won't fall apart.

Kitchen remodeled in spring 2005 and thought I was buying quality products, KitchenAid. The refrigerator when delivered appeared to work correctly but in fact was not. There was no Freon in the unit so several hundred dollars worth of food was spoiled and KItchenAid denied any responsibility. The appliance company I bought the appliances from replaced with a new unit.

The KitchenAid microwave came with a broken plastic handle. KitchenAid refused any responsibility so I have been using it as it with tape holding the handle in place. The KitchenAid range I purchased had a problem with the control panel. I could start the oven, but could not turn it off with the off button. I had to replace the control panel, at a cost of almost $300.00. The last issue is the dishwasher, which went on fire on 14 Dec. 2011. I am still trying to deal with KitchenAid (Whirlpool) on this issue and am thoroughly disgusted by the company's attitude as well as the personnel who manage these types of complaints for them.

I will never purchase a KitchenAid appliance ever again and will spread the word among my family and friends about the lack of conscience this company has in selling inferior products.

My KitchenAid dishwasher has been a problem for some time, it was making the dishes dirtier than when they went in from the beginning. KitchenAid refused to fix it, then after the warranty, it started to melt items that were extremely heat resistant and would not move through the cycles.

We called a repairman and paid him to have the board replaced. It didn't make a difference. Upon further investigation, we realized that the fire in the dishwasher had damaged the heat element and the plastics around it. We thought that the circuit board might have been the cause so we moved on replacing the element and associated parts around it.

It worked better for a little time, now it's looking like it's back to trouble again. It's not moving through cycles, dishes are filthy and I smell that burn again. I am afraid that it's dangerous. We don't run it while we are asleep or away from home for fear of fire.

I inherited a KitchenAid dishwasher (model KUD102CRBS) when I bought my house. It appears to be a mid to high-end model. It worked fine for the first 8 months or so. Then the counterbalance system for the door (which is quite heavy) broke, and the door came crashing down. Now, the latching mechanism has failed, and the door keeps popping open. The unit doesn't do such a great job at cleaning the dishes, either.

From what I have gathered, KitchenAid used to be a good brand. I have purchased smaller items with this brand name. However, given my experience with this unit, the price that the previous owners surely must have paid and the surprising number of complaints on this site, I have changed my position. It's probably not worth the cost to repair it, so I will probably replace it with a high-quality make & model as rated by its users. Unless I hear much better things about the brand in the future, I will never buy KitchenAid again.

Like many other posts here, I purchased my model KUDK03CTSS3 in June 2009. And like the others, the top drawer does not get the dishes clean; there is a film and dried food that makes it more difficult to clean after the cycle.

Additionally, there are rust spots all along the front panel of the unit. Customer service recommended a rust cleaner, though they admitted it wouldn't completely remove the rust(?) but would prevent further rusting. Ummm, What? How about replacing the front panel, because it shouldn't rust no matter what. They told me it was due to the steam coming from the top/front of the unit during the cycle. Was this something no one thought of when designing and manufacturing the thing? No one figured out a dishwasher would create steam, so the front panel should be steam-resistant?

Also, they recommended "affresh" tablets to clean the unit inside. I already tried the vinegar wash; I don't expect these magical tablets to make any difference whatsoever.

At the time of purchase, the money I spent was hard-earned, and I thought I had done appropriate research and due diligence. Almost three years later, in this economy, I can't even justify the cost of a service call, so I'm handwashing my dishes.

Do not purchase KitchenAid; you will be sorry.

Kitchenaid dishwasher model KUD101TJBL0 produced arcing and sparking at the top right hand side of the door during a cycle turned wall switch to off before situation got worse smoke released from the problem area after reading of other events like this online we are certain it will need to be replaced we will not be looking at a Kitchenaid replacement.

In the Spring of 2006, I purchased 4 new KitchenAid appliances for my new gourmet kitchen. Within a month, the control panel of the slide-in oven had to be replaced. The oven stopped working a month ago. The dishwasher has been performing worse and worse every week for a year.

I am tired of rewashing by hand all my gritty dishes and glasses. We rinse dishes before we put them into the machine and they come out dirtier than when they went in! Today I will spend the day taking it apart in the hope of cleaning out the guts and getting it to work. Never had to do this to any other dishwasher before.

The Magnatron in the microwave had to be replaced one year ago ($125) out of pocket. Two months ago a chip in the control panel had to be replaced ($150), I should have listened to my girlfriend who said throw it out and buy a different brand. My french-door Kitchen Aid fridge has half a dozen broken plastic parts. I have never seen anything so flimsy. I have no kids man-handling my appliances, they are just poorly made.

Thirty years ago I got a top quality Kitchen Aid mixer, it still works like new. That is what led me to buy Kitchen Aid everything when I did my upgrade in 2006. I had forgotten that the mixer was really made by Hobart (a really good company) What happened to Kitchen Aid? When did they start making the worst quality appliances? Or was it always this way with them?