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Consumer Affairs


Is this your Business?

Emeril Cookware


Consumer Complaints & Reviews

I purchased the stainless steel cookware by Emeril last year. My husband and I are fans of Emeril and we felt his cookware would be of high quality. We are both competent cooks as we owned a restaurant. I have to say this is the poorest quality cookware I have ever purchased. Everything sticks in the pans. They are just horrible. I recently purchased a set of Paula Deen's cookware and loved it. I believe Emeril's were more expensive as well. Very sadly dissatisfied.

I ordered this 12 piece set off HSN. I was cooking over the weekend and noticed a big problem with the 8" fry pan the handle is too big and the pan falls over. It happened time after time with stuff in it and without. I burned my hand the first time because I never would have expected Emeril's cookware to be of this horrible quality! I have a Wolfgang Puk set from eight years ago that work better than this new set. People, please be careful out there with the smaller frying pan.

Everything works okay except for the timer. It has worked one time since I have had it for approximately two months. I follow the instructions and the timer will not count down. I have been keeping up with the time on my microwave timer clock. This is inconvenient for the price that I paid for this pressure cooker. What is wrong? I do not want to have to send it back. It cooks good. Help, either call me or email me.

I purchased the Emeril cookware, thinking it would be a good set of cookware and last for a long time. Having the cookware approximately one year, I noticed the pans were discolored at the bottom and chipping. I phoned HSN and was given the name of Alclad (the manufacturer). It cost me $65.00 to ship back 4 pans. I received the pans today (all 4 of the original pans) with a letter stating that their warranty does not cover structural damage (which I am not sure what they consider structural damage) and that the brownish tint on the pan was due to overheating. Also, they added that the cookware was damaged due to a result of dishwashing and or the use of harsh chemical cleaners. If you call Dawn or Gain liquid dishwashing detergent harsh, then I guess that would warrant their comment. I feel that I was totally deceived by this product and they definitely do not stand behind their product. I would never buy another Emeril cookware product again. I feel HSN should take this product off of their show. Thank you.

I ordered for Emeril's cookware. After receiving them, I mailed in the coupon offer for two knives and never received them. Please resolve this problem because the knife is very necessary in the kitchen. Most of my knives have gone dull; and though I use the cookware very frequently, the knives are a necessary supplement for me on a daily basis.

I had a cookbook fall off the shelf when I was making Beef Stroganoff. It hit the handle of the fry pan. I went to grab the handle so it wouldn't fall and really burned my hand. What a piece of crap cookware. All the pan handles heat up the same way. He should be ashamed to put his name on this product.

I was looking for a set that had durability and was dishwasher safe. I purchased a set of the stainless with copper as a wedding gift and the couple never said a bad word about them so I bought a set for myself. I did as the instructions said but they did include anything about the dishwasher so I called the phone number. Well, to my disappointment, they don't recommend putting them in the dishwasher but yet on the box they say dish washer safe. This was one of my main reasons for purchasing the set. After the first use and washing by hand, the 8" fry looks stained no matter what I do and there was sticking. For the money I spent, I am very disappointed. A lesson learned. I will keep looking for what I want and it won't be because one is famous.

My husband and I received this cookware for our wedding shower via Bed, Bath & Beyond. We wanted a really good set of pans and trusted Emerils name for no other reason but that he's popular. Well, we were certainly duped. The pans are very difficult to clean and they are definitely not non stick. This was a terrible purchase. Literature said to not let the pan get too hot, etc, etc. Are you serious? Very disappointed. Since it was a gift, we did not attempt to return. Its been almost 3 years now, we're just stuck with them I guess.

I bought a 10 piece set of Emeril pans about 5 years ago when they first came out. They appeared to be well made and were quite beautiful in appearance. I use them every day as does my wife. After 5 years my pans and covers look as beautiful as ever. I find the handles are well designed and do not heat up excessively as do many other pans.

At first, I had to learn how to clean the minor stains that appear with USE, to keep the beautiful lustre, which took some experimentation. I soon discovered BarKeepers Friend. Like one of the posts described, if you clean the pans with a little bit of this product on a sponge it will remove every bit of staining that is naturally produced by heating oils or anything - under high heat!

After 5 years, I'm in the process of adding another 10 inch Emeril fry pan to my collection because it's so popular in my kitchen - my wife and I fight over it. I can hardly believe what nonsense I have read on this website. Any pan will melt if you overheat it! Blame Emeril? Or Emeril ware? And, I never heard of a pan yet that you don't have to clean.

When Emeril pots and pans were first offered onto the market, we obtained a full set, which were well-made and cleaned up very easily. One to two years later, we purchased more pots and pans due to the lower price and desire to have additional cookware. The newer pots and pans were dramatically lighter in weight, harder to clean, and discolored on the bottom surface.

We have not had serious problems, but it is unfortunate that the public has been a victim to the old bait and switch scheme; in this case, initial quality followed by "China Syndrome" lack of quality. Again, while one gets that for which one pays, Emeril has sold his name on the "cheap".

We bought the cookware and are totally unhappy with it. Everything sticks and extremely hard to clean and always looks dirty. I would not recommend this cookware to anyone.

Although I love the small size pressure cooker because there is only the two of us, the Teflon coating on the inside is peeling and I am very disappointed. This was a very expensive cooker and I don't think the Teflon should be coming off. I have always taken good care of the pan and have not burned food on scrubbed the inside aggressively.

Any professional person that endorses a product or manufactures one, has a responsibility to ensure somewhat of a quality product. Emeril's Cookware unfortunately is contrary to this belief. Perhaps, if he had his pans manufactured in the USA we would be able to enjoy the quality we were expecting when purchased.

I have had to throw all my Emeril pans in the garbage. The look of the pans were lovely however, their performance were a disaster. We certainly don't need to be filling our dump yards with pots and pans that should be lasting a lifetime.

My wife bought me a set of Emeril cookware for my birthday. I did everything as instructed, but what a pain to cook with. No matter what the heat setting, it is too hot. Everything sticks and is a pain to clean. I would like to buy something else but too much cash wrapped up in this set. Now, I have a 6-quart stock pot so burned on bottom. I will probably just toss it.

Gray crud in any baking pan I have? Is the King of Creole Cooking getting his pans out of China? I will not be going to any of his restaurants. I'll stick with my old school cast iron. Pans s**k. Liar! James ***

As with any products, some problems occur. If a rivot falls out, a defect in the appliance. If you have failed to keep paperwork or receipt, your loss, if not, your protected. If your cast iron rusts, you should know that is what happens when you mix air, water and iron. The trick is after cleaning, place on low heat until all water has evaporated, results : no rust! I do not have the cookware that has the bottoms soldered on, but high heat would melt the solder and cause the bottom and the pan to separated. Gas stoves get more direct heat to the bottoms of the pans than electric stoves, but less heat with both is better.

I have just purchased the emeril pressure cooker, but again common sense, I'm sure will be needed for safe and correct cooking. If you want a good set of cookware at a low price, you can get a 10 - 12 piece "touch of home" set from Macy's around the holidays for about $40. I have bought several of these sets for myself and my kids when they set up homes for themselves. I have had mine for several years and they are still like new. My kids don't keep up on their dishes as they should, and it shows, but a little elbow grease, and they would look like new too. If a pan has the food that is being cooked in it stick, "Pam" or similar type anti-stick products work wonders. Hope this information makes your cooking experience more pleasurable.

Approximately two years ago, I bought the Emeril Cookware and am totally disappointed. The stock pot that came with the set where they put the 'Emeril' cookware logo on, the rivet completely fell out and I can no longer use it as it leaks. I am thoroughly disappointed with the complete set. It is too heavy to use and none of the lids fit the pans or pots. I spent quite a bit of money on this set at a time when I was unemployed thinking that if I invested in better cookware it would last much longer. I was wrong and will never buy another piece of Emeril Cookware again!

My daughter almost got burned up in our home while trying to cook with these pots. They caught on fire on our stove and burned up. She had to take it outside, my kitchen was almost destroyed. Every time I cook in them, they just stick. These are not good pots. I want my money back because they are not what they claimed to be. I had purchased some pot for $30 that cooks better.

My mother was cooking with a pot. The lid was not completely covering the pot. The temperature wasn't that high either. We heard a loud crack. When she lifted the lid, she was left with the handle in my hand. The glass lid has shattered. And the glass fell into the food and all over the stove. She bought this a little over 6 months ago. How can this happen? We are so mad right now. We spent so much money, for nothing.

Emerilware Cookware STINKS! It sticks every single time I use it, it's impossible to clean. It's impossible to use no matter what temperature you are cooking at. What an absolute waste of my money. As a senior citizen, I don't have loads of dollars to blow on a cookware that cannot live up to what it advertises! I deserve a refund or a new set of cookware that actually IS non-stick. Thanks!

I was so excited to see the deal on TV for Emiril's cookware that when the cookware set came a few days later, I actually gave away some of my Cafalon. What a HUGE mistake. Scrolling through some of these reviews made me actually laugh: Emiril ware requires less heat than other pans? Really? I cook and adjust the heat to how the food is cooking. Cleaning: JOKE. I have stains and sticks and burn marks (OK, so I DID have the heat a bit high on that one, but it won't come off). I'm going back to Cafalon and Kitchen Aid, then Emiril ware will be given to Goodwill for Good Ridence.

Ii was cooking on stove. when I went to take the pan off the stove, the bottom of pan bottomed out melting hot metal every where. Running away as fast as I could, I threw the pan to keep metal away but it still managed to burn the bottom of my foot badly and tops of toes and bottom of my foot. I have 2nd to 3rd degree burns, am unable to walk from severe pain. A pan should not be this dangerous. Why pay so much for a pain that could hospitalize you? I went to emergency and they gave me pain meds and a tetanus shot and I'm still in a lot of pain.

I cannot walk because the burns are so severe. I will be contacting a lawyer to ensure this never happens to a child or any other person trying to cook with these overpriced dangerous pans.

I was cooking with pan and the pan got very hot. When I removed it from stove, the bottom of the pan bottomed out. The hot metal went all over the floor burning my foot 2nd to 3rd degree burns. These pans are supposed to be high-quality but I guess not.

While standing next to the stove this evening, checking on a pot of pasta, the glass lid atop a pot of simmering spaghetti sauce gave off a gunshot-like pop and shattered right in front of me! I'm 44 and never in my life has this sort of thing ever occurred. This stainless steel pan was given to me just this past Christmas by my husband. It came in a 10 piece set by Emeril. The reason my husband bought it came down to the fact that Consumer Reports rated it extremely high. I've just spent two hours searching the web and was flabbergasted to see all the consumer complaints about this cookware exploding, melting and falling apart. Why did Consumer Reports overlook this? Having this happened once is enough for me and I plan to seek a complete refund from Emeril.

I will have to look for another set of cookware made by someone else. Nothing is going to convince me to risk a repeat of what occurred tonight; I will not place my family's health and safety in jeopardy. I can't believe that this cookware has not been subject to a recall. Unreal! I have no idea what will happen or if I can get our money back. We obviously threw out tonight's dinner and cleaned up the glass mess. Fortunately no one was hurt, but my heart sure pounded for a good 20 minutes due to the loudness of the lid exploding/shattering.

On March 26, 2011, I bought the Emeril Grill. The first time I used it, the hinges that connect the grill lid to the grill became very loose. My son, told me one side was loose and tightened it for me. I don't mean to complain because I love your show and your products, but within not quite 2 months, I used the grill for the second time and lifting the lid, one side completely came out of the hinges. I feel that plastic piece does not have enough support for the lid. The grill I love but like I said the hinge support is not there. I am past my 30 days with HSN took out 4 easy payments already paid to. Is there anything you can do to help me? I am single mom, have 3 boys and they are grown and will rig something up for extra support. Down here in Baton Rouge boys are very good at that kind of thing.

I bought the Emeril cookware a few years ago. Today, the bottom of my frying pan fell off and it looks like the bottom of my sauce pan is due to fall off too. Can I get a replacement?

There are a lot of complaints about Emerilware, and they all amount to one thing: we are all accustomed to using far too much heat. If you've melted metal, you have used too much heat, period. And if you believe that you have followed directions, it may be your stove that's at fault. We have grown up using inefficient cookware, so non-thermal that it required pouring on the heat. The key to Emerilware--and any cookware like it--is that you need to learn a new way to cook. And that means far, far less heat than you believe possible.

The laws of physics simply point to a simple fact: if you have melted the aluminum off your pan or pot, it's because you applied so much heat that you melted the solder that bonds these materials together. And if you actually melted the aluminum, well, look up the melting point of aluminum. Someone may have stamped Emeril's name on these--and I am not taken in by such obvious Madison Avenue conceits--but they are made by All-Clad, a highly reputable company. It's also important to note (and this should be clearly and explicitly marked on the box) that these are designed for electric or cooktop surfaces, not for a gas flame that wraps the base. If you are using gas, you need a full-wrap product like All-Clad, iron, or hard-anodized.

I am no expert in the kitchen, but at present, I work in a commercial kitchen with an expert. He only allows stainless or occasional iron. And he is always turning down the heat. "We aren't a foundry, we are a kitchen," he exhorted. So, I happily use the Emerilware. They are as slippery and nonstick as the unacceptably toxic non-stickware. Cleaning is not a problem because i have no discoloration or stuck on oil. They cook evenly and require very little energy. The burners on my electric stove never glow anymore.

Just remember, they are not Revere Ware. You simply can't turn up the heat and walk away. If you want to cook that way (and if you have kids, that's understandable), you might look for a different kind of cookware. Cooking with this kind of product requires more attention than you might be used to. Also, remember that the nature of this site is to collect complaints. This site doesn't tell the whole story. There are other sites that have collected a plethora of positive posts (4.5 out of 5 stars) and plenty of positive professional reviews and lab tests.

After using a saucepan and turning off the heat, I proceeded to carry the pan with the food in it to the table in order to serve the dish hot from the pan. I did not make it to the table. The bottom piece of the pan fell onto the floor and I received a bad burn from it, as did the wooden floor. I have no desire to enter into a law suit but I would love to at least have a replacement for the item I depended on until it literally fell apart. Thank you!

I received the Emerilware 10-piece cookware set as a wedding gift three months ago. This evening, I was using the three quart saute pan with lid to make a stir fry. I had the pan on the stove top on medium/high heat for about seven minutes. After about seven minutes, I lifted the lid with my hand to stir the vegetables and the lid exploded in my hand! All that I was left holding was the handle--the glass shattered into a million pieces all over the kitchen. Luckily, I was not injured by the initial explosion but did step on the shattered glass in the process of trying to clean it up and cut my toe. This product is supposed to have a lifetime guarantee and after only three months of use, the product exploded in a million pieces in my bare hands! What a huge threat to anybody's safety who uses this product!

My wife and I had guests for dinner last night, 10/30/10. My wife used her large Emeril pot with a glass top to boil potatoes. During the boiling process, the handle of the top dropped into the water and the glass top exploded. The glass scattered throughout the floor and counters. The salad and vegetable, which were in close proximity, had to be thrown away in addition to the potatoes resulting in no dinner for our guests. We had to go to a restaurant and it cost me $280. Can you provide the company's address to request reimbursement?

I have had Emeril cookware for about 5 years. The food sticks in the frying pans. I have contacted them to complain, followed their recommendations on cleaning, seasoning the pans and the problems continue to get worse. It is now to the point that I am throwing the pans in the garbage.

I was using my Emeril steamer basket/pot to steam an artichoke. When I went to check on it, I saw what looked like molten metal coming out of the bottom pot. I immediately turned off the stove. There was a hardening pool of metal in the reflector dish under the burner, and the burner was covered in metal. This was a gift, so I don't know if I can return it at this point. Do not buy these products.

No physical damage. But I'm out a set of pots that I used to use quite regularly, now I'm concerned about using them at all. I also have to replace parts of my stove that were ruined by pools of melted metal.

I have had Emeril Cookware-for about 1 year. The fry pans stick like crazy. I tried everything possible to not have this happen. It's embarrassing when you are cooking and your meal sticks in the pan. I am very disappointed....what crappy pans!

I had finished dinner and was waiting for my son to return home. We heard a loud crash, like a 22 went off! The glass lid that was sitting on cooked, but cooling potatoes exploded all over my stove and ruined our entire dinner! I'm So Mad! The skillets stick to the food no matter what you cook in them, what a junk!

Beware! They are unbalanced and can cause the fry pan to tip over. I was just burned on my hand because of this. Don't buy these products.

This is the link to the U.S. Consumer Product Safety Commission (cpsc.gov). I have had this set of pots for two years and have loved them. My daughter used the fry pan to cook sausage and she heard a loud explosive noise. The pan jumped and she smelled something burning. The pan was lopsided and she finally saw that the bottom layer of the pan, the part that is added for quick heating, had separated from the pot around half of the pot. I could not believe it when I saw it. I went online to see if this had happened to anyone else. I found many other people reporting the same thing and worse. Sometimes the whole bottom fell off when lifted up. Some people report a melted metal leaking from bottom.

Please look for reviews and complaint on these before you purchase. This is very dangerous and I will no longer use any of this set.

I purchased the Emerilware Stainless 10 Piece Cookware Set. The first piece we used was the 8" fry pan. Unbelievable. It tips. The handle was too heavy for the 8" fry pan. It would not sit on our gas range which is just a few years old. It does not stay steady or flat until you put something in it. It tips! I sent Emerilware countless pictures of the fry pan on many different flat surfaces showing the tipping. They would do nothing. The "handle" was too heavy for the thin clad stainless 8" fry pan. I sent it in and they returned it back to me, doing nothing. I eventually sold the whole set at a loss at a rummage sale. Don't buy Emerilware. I bought solid heavy beautiful KitchenAid cookware. Thanks.

The bottoms of these pots and pans have what looks like burn marks. I use a gas stove and have never had this happen. It's like the flame is burning the coating which looks like oil. It never gets clean!

I have the entire set of stainless Emeril Cookware. And while it took some adjustment from Teflon, I have really enjoyed the cookware. That is until the large frying pan began to warp and separate. When you are paying so much money for what is supposed to be high quality cookware, you expect the cookware to last a little bit longer than four years. I have had to throw the pan away. I am very disappointed and I will not be purchasing Emeril Cookware again.

I have had my set of Emeil's pots for three years but have not used them often. After my husband finished simmering some blue berries, I noticed a metal that seemed to seep out of the bottom of the pan. I love my pots but what do I do? I don't know whether to use the pot again. Will all of the pots do this? If I can continue using these pots, I only want a replacement of the one pot.

My hubby purchased a frying pan designed by Emeril for me. I cook on a corning ware stove, and I am writing a cookbook. That frying pan is a piece of crap. The pan buckled upward in the center, causing my olive oil to run around the edges inside the pan and everything in the center began to burn and not cook evenly with the rest of the ingredients in the pan. He may call himself a chef, however, he certainly cannot design cookware. My seafood dish was ruined. I had to start over. I used a very old hand me down frying pan. Dinner was perfect. Shame, shame, shame on the so called chef.

Emeril Cookware Enamel Dutch Oven: the enamel chips off, even on the lid! It does cook well, but now looks like junk rather than a treasured Dutch oven. The process for enamel coating must be defective. Emeril needs to use another company to make these. Looks like no quality control rigorous testing was done before selling these products to the public.

I have a complete set of Emerileware with the copper rims on the bottom. The glass lids have a metal rim and they do not get clean in the area of the glass that joins the rim. Under the rim, the glass looks nasty and it is impossible to clean in that area. They should have made these with all stainless lids. Also, everything I cook in them burns and I cook on very low heat. Terrible cookware!

I contact TFAL and they were no help. Said that was not due to defective workmanship only design and there was nothing they could do. Don't buy these pots and pans. Emeril should be embarrassed.

I bought my Emeril cookware 4 years ago and use it all the time. It has a stainless steel lid and I love it. It is a saute pan. I would not get rid of it for any other pan you could give me.

My son and his wife purchased a set of the emeral cookware. After cooking and cleaning the wookward, it has discolored and doesn't shine on the inside. I cooked on low so I know that it shouldn't have happened to the pots and pans. We thought this was going to be an outstanding set for me but it sure has not been that way. My cheap set of cookware I use to have was much better. Can't you do something about this situation? Please respond.

While frying chicken in the 10 quart saucepan, my husband lifted the lid to check on the food. He held it in his left hand while he flipped chicken with his right . Approximately 20-30 seconds later, the glass lid literally exploded into pieces.This cookware set was just purchased (Saturday, February 6) so the lid was not at all compromised by use.

My husband and I bought a nice set of Emeril Cookware. We had always owned cheap sets and wanted to upgrade to stainless steel. This has turned out to be the worst set of pans we have ever owned. Everything burns even on low heat. We hand washed the pans to make sure they didn't lose their luster, but this did nothing. Within the first couple of uses, the pans started to discolor. We called the manufacturer and they told us we were cooking them on too high of heat. I don't know how you can cook any lower than low. We are totally unsatisfied with these pans. After reading other complaints, I am afraid to use them for fear of injury now.

I received a set of stainless steel cookware as a Christmas gift and gave away my older set so I don't have anything else right now to use. I had to use the set but was very disappointed in it as everything I cooked stuck . Even pasta stuck on the bottom, never had this problem with my cheap set of pots and pans I gave away. I am a senior citizen and don't use the set as often as I thought I would. I have gone out and purchased a small set at Walmart that was much better than the one that cost 199.00 on HSN.

However, they were nice, they said I could replace the set but I can't do that because it was a gift from my son and he does not have paperwork now. So, I am stuck with this very bad set. I called the manufacturer and they were rude and unable to help. I wonder if Emeril knows just how they treat their customers. I have a set that isn't what I want in an expensive set.

It's a show. I respect Emeril and watch his show and he uses coated pots and pans more than this kind now but i don't really like the coated sets because of all the chemicals they use in them. I would really like to return this set to the company that they came from. HSN was helpful to the point that they said they were under warranty to send them back to the manufacturer. That's impossible since I threw away all the packing boxes and don't have paperwork that they said they needed.

HSN doesn't keep records of cash purchases this long. So, I am here with a set I thought was going to be great. the sizes of the pans are wonderful but don't get the use I thought i would. Thank you.

The whole bottom fell off my 8" fry pan. I would like to know who I can call/email to appeal for a replacement piece.

I bought a set of the Emeril Cookware five years ago and the bottom popped off of one pan and just missed landing on my foot while cooking. Another pan is badly warped, while another makes a hissing sound and emits a chemical smell. I am replacing these with another brand before someone gets hurt! I only bought these because I love and respect Emeril as a chef. My old Revere Ware set was 22 years old and in great condition, but I wanted to upgrade to something that Emeril would use. I wish I could have my trusty old set back. These stick, stain and are extremely dangerous. I'm surprised that there isn't a recall on these! I'm out $300, plus the cost of replacing them!

Bought an Emerl 8" Fry Pan. Cooked an egg as usual. Stuck like I used glue instead of butter. Emeril pots are junk!

i today was cooking greens on the stove and my husband and i heard a pop-we looked everywhere and could not figure out what it was- i went later to check the greens and just picked up the glass lid and the handle with glass came in my hand and the rest of the lid exploded all over the kitchen, floor, in the contents we were cooking-all had to be disposed of-now what???? can i get a replacement and where do I go???????

I purchased emeril's 3 qt. sauce pan. It is fantastic. I love best money ever spent. I never put it in the dishwasher always washed it by hand. My kids however decided to heat it up on high heat and douse it in cold water..Pan is now dead and Im looking for a new one. I just thought you guys might need a possitive reply. I would recommend this pan as the best I'v ever used. I have been cooking for 35 yrs.

the first time i used my emeril cookware the teflon on the frying pan peeled off.

I returned my iron clad griddle- as it was rusting. I then received it back telling me my claim had been denied- I cleaned the griddle over and over again following the same directions and the rust just keeps surfacing. I can not cook with this griddle at all- It was part of a set that I bought. I am very disappointed and hope that Emeril is aware of how the prduct with his name on it is being represented.

Yesterday I was making beef stew in my 3 quart Emerilware cookware. It was simmering at a real low temperature and suddenly we heard a pop in the kitchen. My husband went out to see what it was and found the glass top of the saucepan had exploded and put a hole in it. There were little pieces of glass all around the pot and in the stew so we had to throw the whole pot of stew away. How do I go about getting a new lid, preferably metal so this won't happen again.

I have two more glass lids for other Emeril pans and now I am afraid to use them.

I recieved a 10pc emeril stainless steel cookware set, for my anniversary from my mother-in-law. When I attempted to use it, everything stuck to the sauce pan. I have not been able to speak with anyone concerning this. The company that she purchased this item nt longer exist. I have the receipt, but product is NO GOOD! Please help me.

I purchased an 8 in. Emeril por-clad skillet a few months ago for cooking eggs at breakfast. I have tried all forms of lard, oils, butter, margarines, and cooking spray and have found nothing which will keep the foods from sticking. I also have not cooked (after I gave up on eggs) anything which will not stick to the skillet. I would give it to Goodwill but I don't want another user to lose a significant portion of their meal stuck to this sorry pan. I believe harness leather would stick.

We purchased an Emeril 1 quart saucepan from Marshalls. After several uses the pan is now giving off a strong burning smell and does not cook food in it. The welded bottom of pan is starting to separate from pan itself. The saucepan is useless and potentially dangerous to use. We would like to have the defective saucepan replaced.

I bought 3 pieces of Emeril Cookware, two sauce pans and a larger 3 quart pan with lid shaped like a frying pan. The sauce pans stain badly, but I decided I could live with that. Today, I used the larger "frying pan" shaped pan for the first time to cook a roast. I heated the pan first so that I could brown the roast on both sides before adding water and onions and covering it to cook till tender. I have always done it this way but this was my first time with my beautiful Emeril pan. I put the roast into the preheated pan and stood there with tongs in hand to turn it over when it was browned on the side that was placed down. To my total and unbelievable amazement, after about a minute, I noticed silver colored metal oozing out from the seam on the outside of the pan! I pushed the pan back off the front burner to the back burner and turned the burner off. Silver-colored metal was oozing out the side of the pan in three different places.


The pan has an inlaid copper-colored (I assume it is copper)layer inserted just above the pan's bottom layer. (all three pans do). The silver-colored metal was oozing out of the top side of the seam between the copper and the pan. Metal from one of the oozing sites had actually puddled on the metal rim around the stove's burner that I was using. I stood there in horrified amazement. I was thinking what if I had walked away for a minute. I might have really had a molten mess on my hands. My first thought was had the stove been too hot. But, then I thought, I've been making roasts just like that for 33 years on that same burner on that same stove (it's electric). The only thing different was the new pan! Good grief. After I calmed down, I hunted for my receipt so I could take all 3 of the pans back. I did not want to take a chance with the other two after this experience. I couldn't find the receipt. It's been a month or so, so I decided to take some photos of my stove and the oozing mess which has hardened on the stove's metal rim so the Home Goods store would know I was telling the truth and give me a refund.

The pans were not in a set, I bought them individually. And, I suppose because I bought them in a discount store, they did not have tags on them saying how to use them or if you could use high heat, etc. I assumed they could be used like any other pan. I thought they were probably stainless steel because they were Emeril. I didn't think you could melt stainless steel and all my other pans were aluminum and they never melted when I used them. I am very confused as to how something like this could even happen, at all.

However, I think it is a disgrace that a product with Emeril's name so beautifully engraved on the handles and bottom's of the pans could be so shoddy as to do this!! So, I feel it is important to report it. Even if I did buy them in a discount store, they should be of decent quality because they are under a name that should be synonomous with and represent high quality in the cooking department! I am going to try to get my money back but I don't even remember the prices. As an aside, I am also upset because I am now afraid and unwilling to cook the $14 roast because I don't know if it's safe to eat or has been contaminated. Please post this so others will know and not make my mistake. I am sure you will abbreviate it but I had to give all the details because I really found this to be upsetting. I love Emeril's show but I bet he isn't using this cookware. He should be ashamed to have his name affiliated with these pans.

I was cooking green beans on the stove on low in my small emeril pot. I have the stainless steel with copper pots. After all of the other food was finished cooking I went to pick up the pot with green beans to drain it in the sink and when I picked it up the bottom of the pot just fell off. I am very lucky that it fell onto the counter and not on me, but this grey powder was all over my stove, counter and floor. We got these pots for a wedding gift only three years ago. We care and use the pots properly but regardless of that, this should not happen to a pot. Luckily I was not hurt, but if nothing is done about this product someone eventually will be.

I received a set of Emeril cookware 6 years ago for our wedding. It was purchased at Bed Bath and Beyond. This morning I was cooking eggs in my larger 2 quart pan and it basically exploded at the bottom. I went spoon out my eggs and all this gray powder substace came out from the bottom of the pan all over the eggs. No one was harmed but this is ridiculious. These pans are not only expensive but also claim to be non stick and frankly these are the hardest pans to clean because they always stick, no matter what you cook. Are there any recalls on these pans? I see numerous complaints out there.

Over the past 6ish months, I have purchased and exchanged/returned probably 4 of these enameled cast iron dutch ovens. When I first came across the Emeril 6.5 quart trinity pot at Bed, Bath & Beyond for 100.00 (80.00 with their store coupon), I was delighted, thinking it was a quality competitor to Le Creuset. The first time I used it, it bumped against the side of my sink during washing and a big piece of enamel chipped off. I exchanged it with no problems. But to my dismay, this happened with each subsequent pan I brought home, no matter how careful I was. The slightest bump dislodged a piece of the enamel. So, I returned this, would not recommend Emerilware, and am now the happy owner of a Le Creuset 7.5 qt french oven. It costs about twice as much on J&R.com, but I think the quality and dependability of the brand are worth the investment.

I purchase the Chef Emerill non-stick medium-sized cook pan, maybe titled omelet pan. It is not quite a year old. The pan is beginning to peel. I had heard that the non-stick properties are considered carcinogens, if consumed could be dangerous. The pan was $75.00 and because of the length of time, I don't think I can get it replaced or even who to contact.

My husband and I received a set of Emerilware pots and pans for our wedding in May. We've had the set just over a month. Today, I was simmering some food on a medium-low temp. I was in another room when all of a sudden I heard a loud pop. When I went to investigate, I found that a hole had blown right through the glass lid! All of the glass was shattered, most still intact, but it sent shards of glass everywhere! I was shocked.

Thank goodness neither I nor any other family member was nearby when this happened! We could have been seriously injured! It doesn't seem like there would be any reason for this to happen. I haven't contacted Emeril products yet because their consumer line doesn't operate at night. Not sure what I'm going to do now, I just took all of my old pans to Goodwill!

We purchased our set of Emeril pans in 2006 and paid $350. They claim to be non-stick, but food constantly sticks to the bottom of the pan. I was using one of the saucer pans and when I lifted it up, the bottom fell off. I called the warranty department and they said I have to pay to ship the pan back and wait to see if it is covered. I am now too afraid to use my pans. I don't want to get burned as the bottom falls off. You can see where it was bonded together, not very strong craftsmanship. Now, I will have to replace my whole set with something I will not be afraid to use. I am now out $350 for pans I will never use again and the cost of replacing my new set. Very expensive mistake to buy this product.

After much procrastinating about making this investment, and lots of consideration regarding which brand, I purchased my Emerilware in March 2009. I returned the first set because of dissatisfaction with the water spots even though I had followed manufacturer's instructions. Replaced with the Pro-Clad and now I'm scared to death about any future incidents.

To date, I have not had any of the issues I've read here (which are so very recent!) but I admit, I have not cooked to the extent that I did in my younger years. I have my old Wearever stainless steel set boxed for a garage sale but it looks like I'm going to put it back in the cupboards and attempt to return the new set to Bed, Bath and Beyond.

Emerilware with All-Clad Metalcrafters. Had two separate stock pots explode from the bottom spewing molten aluminum. The first must have occurred when in use by a family member. I didn't find it until I went looking after the second. The second occurred just shortly after I put a pot with water onto boil. I was standing right next to it when it occurred, first a popping, smoke, and molten aluminum on my range and my clothes. Fortunately, I was not burned. However, my family or my pets could have been potentionally harmed had anyone been standing next to me. The burner on the electric range. The bottom of the pot reflected an explosion. The burner reflected an implosion.

All-Clad denied any defect in the product line and blamed it on my range burner...what about the folks who have gas or smoothtop? This product poses an extreme danger to anyone using it. Time is not on your side, folks. STOP USING IT. I loathe having to destroy a gorgeous set of cookware I had owned for just a few months, but I won't take the risk and even donate it. I plan to destroy them. By the way, All-Clad kept the damaged cookware...never returned it, but I have pictures! I urge everyone who has had these problems to contact the US Consumer Product Safety Commission and lodge a Consumer Product Incident Report. This cookware MUST be removed from the market.

Out the cost of the cookware, some $250 and destroyed the burner and the plug-in unit, which will run close to $100 to repair on my own, more if I contract out the repair.

My sister-in-law and her husband are borrowing our Emeril stainless steel pots and pans. However, after thismorning I am picking up the cookware and returning it to Bed Bath and Beyond where it was purchased. Thismorning my brother-in-law was cooking eggs just like his family and my family have done many times before with these pans. However, this time the bottom of the pan that he was cooking in began to melt. Before realizing it the melted metal dropped onto his foot and burnt him severely.

I have NEVER heard of this happening before until I searched the web for recalls on Emerils products. I did not see any recalls but there are many complaints on this website about the same thing happening to others. Obviously this is not the first incident. These pots and pans are EXTREAMELY DANGEROUS and NEED to be recalled!!!

My brother-in-law has young children and I have two little boys. To think that the metal could have dropped on one of them is frightening! I will never use these pans again. I am returning them immediately and I will expect to get a full refund of my purchase price.

I purchased emeril cookware 9 pieces about 6 years ago. I guess I should feel lucky compared to the other complaints I read. I found they wore out too fast. The money I spent for calaphon pots I feel they should last a lifetime. I am refering to the nonstick ablities. I overlooked the fact you cannot clen the outsides but the inside now rusts unless I hand wash and dry.I now have to use a nonstick spray to cook with. I have stainless steel cookware for over 30 years and its as good as when I bought it

I have purchased and daily used 3 Emeril fry pans for perhaps 10 years, while I was still employed. The food always sticks, they are difficult to clean and the black coating continuously rubs off on a paper towel leaving the interior of the pan an ugly looking mess. But because I'm now retired and regret the replacement cost I continued to use until 11/19/08. I was stir-frying onions for a couple of minutes and a 50 cent-size piece of metal blew out of the center of the pan showering the area with moulton metal sparks which burned holes in my rug and nearly burned me. I was deeply shaken.

The burner on my stove no longer worked, and cost me several hundred precious needed dollars to repair. The burned rug still needs replacement. The 3 fry pans (one with a hole in it)have yet to be replaced. The cost of stress to my blood pressure and heart rate, plus the inconvience and financial burden from this accident continue to distress. It wasn't until I read the consumer complaints today that I realized that it wasn't just a once-in-a-lifetime accident, but a faulty line of products for which no warning or recall or action has been taken. Is someone's burned child going to have to pay for this failure?


I just received an Emeril stainless steel cookware set for Christmas (3 months ago).

The large 8 quart pot is rusting on the inside. I must have used the pot 2 times so far and in both cases, to boil some potatoes. I am getting ready to complain to Emeril cookware but don't even know where to start.


I received these as a wedding gift 9 months ago. They have been terrible to cook with. I had some really old cookware that was much better (and not a flashy name brand either). My 1qt. sauce pan leaks where the handle connects to the pan! HOW CRAZY! I kept wondering why I'd try to boil water and my burner would just sizzle the whole time! (I'm sure this was just great for my burner.) I just waited almost 20 minutes to talk to a customer service rep. Not much help there. I have to pay shipping back to them and then they will decide if it was their fault or mine. Really, how can I cause a pan to leak??? Not like I'm taking the handle off here people!

I have been very disappointed in the quality - I don't even use the frying pans. I had to tear my grilled cheese off of one it stuck so bad. Can never make any of the pans look even near clean.

What a huge waste! I'm thinking these may be finding a new home with someone else...

I just want everyone to be aware of this. We have enjoyed having our Emerilware -- until yesterday. I had a beef brisket simmering in the small Dutch oven all day. I brought it to a boil, then turned the heat down and covered it with the lid. Throughout the day, I kept looking through the glass lip, and wondering why there were not even tiny bubbles around the edges of the pot to indicate it was simmering. I kept it, though, on a low #2 setting on my electric stove. My husband came in in early and was going to add the vegetables to the pot. He picked up a regular eating fork, took the lid off, the fork hit the hot water -- it foamed and exploded!

HOT water went everywhere, including down the front of my husband's chest and on his hands and wrists. He turned and got cold water running on his burned parts immediately, but was trembling so badly from the pain. I was afraid he would go into shock so called 911. We were doing the right thing, and kept ice on the burned parts the rest of the evening. He took medicine for the pain, and put aloe vera on it at bedtime. He was fortunate to not be blistered this morning. I hope it continues that way. I'm just thankful it didn't hit his face and eyes. But now my friends and I are afraid to stick a fork in a potato in a pot of hot water (it was not visibly boiling by the way, like a microwave oven -- that's the part that bothers me, too --- no visible signs of how hot this pan was.) I am now scared to death to use these pans again! I've been trembling all day. I cannot not help but wonder what chemical or physical reaction occurred ... I've been sticking metal utencils in hot pots for years!!! I just want to get the word out to everyone to be careful!

My husband is crazy about the Emeril cooking show. My 3 daughters and I about 6-7 yrs ago purchased several pieces of cookware. we have 5 pieces and utensils. I don't think for the cost of the cookware that we have rec'd the quality we were hoping for. The problem is the frying pans mostly; the sticking to bottom of pan is terrible and the handles do get rather warm. Is this the way we should have expected the quality of such nice cookware? We are very disappointed. We still think alot of Emeril and watch him still. Maybe we have some bad pans... What can we do to correct this problem? Help me cook Emeril's way again with his pans.


i purchased the emeril stainless steel cookware on hsn. no matter what i tried everything sticks to the bottom of the pans. i contacted hsn who told me i had to contact emeril products. i did emeril customer service told me i had to return all of the products at my own cost and they would test it to determine if it was me or a fault in the manufactoring. i asked why i had to pay shipping and was told it was their policy; i asked what i should cook on while they are running their tests they said their policies didn't cover that problem; and i asked how long their testing would take and i was told they had no way of knowing that.

$299 loss to me.

I have read a large portion of the complaints about this cookware and I must admit I have not had any problems at all. I have owned my set for 7 years and have used every piece alot. I go from the stove to the oven and back several times preparing meals. This stuff performs great. I have the stainless lids for mine and cook only on gas. I have purchased several other pieces to compliment my set. Great product and I would recommend it to any one with some culinary savy.

Owned a T-Fal set for 15 yrs, still using it. Decided to purchase something more professional that would last more or less a long time. Arrived, took one out, added water, salt & high heat. Began reading directions & ran to lower to medium-so handles would not heat up. ONLY MEDIUM SETTING ALLOWED OR POTS MAY BURN. Salt may be added at the end to prevent spotting. Hard scrubbing needed daily. No matter how much scrubbing, stains remain even if dried as soon as rinsed. My last T-Fal set lasted 15 yrs. It was a breeze to clean and nothing got stuck to the bottom.

Sorry I threw box away. My mistake! After reading these reviews, I am petrified to use them again. I have a 3 year old toddler who hangs out in the kitchen when I am there. To think I spent $200.00 with HSN. By the way, I saw the exact set at Ross without the Emeril name for half the price. NEVER AGAIN. WILL PROBABLY END UP FOR SALE AT A LOSS.

Out $200.00 plus shipping and afraid of burning my new $25K kitchen not to mention my son. Need to say more?

The bottom of the saucepan fell off all over the floor. How does 1 saucepan become 2 pieces? I never experienced anything like this. To think I saved up so I could purchase this cookware, intially I was so excited to have a highline of cookware. I was really disappointed.

It fell on my toe! Oh did it hurt, I thought my toe broke. Now its sitting in two pieces. What a waste.

My sister and I purchased the 10-piece stainless steel set of cookware just a month ago. I made a meal in one saucepan. Because my husband was on the phone, I turned off the fire under the pan and put the glass lid on it to wait till he was ready to eat. I heard a loud popping sound and the glass lid had basically exploded, with the center falling into the food and the outer rim barely intact.

I called the company and was told they will send a replacement lid but they said glass is glass and it can't stand up to temperature changes. I had NOT overheated the pan, I had followed instructions to not use a flame higher than medium heat, and the flame was off when I put the lid on the pan. I don't think any glass lid should shatter under such circumstances and I am apprehensive about using the replacement lid.

Other than my meal being ruined by pieces of ground glass, nothing!

This morning I was boiling water in my 3 qt. saucepan when I unintentionally let it boil dry. When I realized what happened and picked the pan up, the bottom fell off onto the floor and hot, melted pieces of metal went scooting and jumping across my floor, burning holes in everything they touched - linoleum, throw rug, my pajamas I was wearing, woodwork.

I take full responsibility for letting the pan boil dry. However, I feel the performance of this pan under these conditions is dangerous. I shudder to think what would have happened had my toddler and infant grandsons been in the kitchen!

Somehow I escaped with only a burn across my hand where I gripped the handle. It is a miracle that my bare feet weren't burned! Nor did my skin get burned where the molten metal touched my pajamas and burned holes in them! My linonleum is ruined - there must be 30 burn holes in it.

The cookware was being heated on high for no more than 5 min when I noticed that there were silver droplets forming on the underside of the pan. It was melting! I went to remove it from the stove and the bottom fell off causing the metal to splatter or run off all over the stove and down the front of the oven, melting part of the stove and controls. A few drips landed on the hand towels that were hanging on the handle of the oven door immediately setting them on fire. Also the molten metal fell on my kitchen rug and counter burning them too. I have pictures if you need them. This product is defianately faulty and I should have my personal belongings fixed or replaced.

Have a 10 piece stainless steel set and like others have noted, the bottom fell off my 1 qt saucepan (luckily not while I was cooking with it). Called the company who admitted it was a manufacturing defect and that they would replace it, bt that I have to amil it to them at my own cost (from Canada this won't be cheap given the weight of the pot.) Seems like these pots should be recalled and replaced aT THEIR expense, not mine. Never again, Emeril.

Ruined pot, will cost more to ship to the US for replacement than it would be to buy another one.

I happened up on these reviews by accident and was amazed at the number of disslikes and reports of exploding pans. I must agree with Susan of Stoneham MA. I recieved my 10pc set as a gift at Christmas '06. I am a wanna be Chef but cook everyday for my two girls and have guest over for dinner fairly often. I use these pans exclusively and have abused them on occasion. They have never dissapointed me, in fact, I have since purchased all the Emeril set accessories available such as the steamer and 1qt sauce pan. Not once have I had a problem with sticking nor have I experience even an overly warm handle. I have and will reccomend these to others!

My wife and I bought the starter set (7pc) of Emerils cookware. I visited this site first, as we usually do before buying anything $50 or more. We had looked at this cookware set in stores several times and we really liked the looks of it. We read through page after page of reviews only to find a few + ones. We then had concerns about going ahead and making the purchase, but in these economic times, even name brands are appearing on sale, as was the set we purchased.

We bought the stainless set With much caution and we began to use them watching closely the amount of heat we applied. We have an LP professional stove. We have now used all of them with different ingredients - pastas, gravies, meats etc, and we have come to this conclusion; we love them! Most of the complaints were from hot handles, but we find that even until the food is ready, the handles are cool. Like most professional skillets, if you fry with oil, they need to be scoured with steel pads to get them shiny. They are a perfect addition to our kosher kitchen!

I left an emeril sauce pan on high on my stove with boiling water and left the room for about 15 minutes when I returned the metal had melted and had fallen onto the lino and burnt big holes and also onto a carpet. My kitchen could have been burnt down

I will have to replace the lino in my kitchen and the chinese rug is destroyed.

I bought Emeril 10 piece cook ware by Allclad Metal and I have had two plans fall apart from the weld. The first one happened cooking pasta The second cooking squash. Completely useless now. Contacted the Allclad help line and they say they will review the complaint. I have to pay shipping the get to decide if they will honour their warrenty.

Out the money for shipping Have to buy new pans Spent 300 bucks on the top of the line cookware.


The cookware was being heated on high for no more than 5 min when I noticed that there were silver droplets forming on the underside of the pan. It was melting! I went to remove it from the stove and the bottom fell off causing the metal (I'm thinking Tin or some alloy because there are flecks) to splatter all over the stove and down the front of the over. A few drips landed on the hand towels that were hanging neatly on the handle of the over door immediately setting them on fire.

Steel has a melting point between 1700 and 2500 degree (dependent on the flavor and quality).

The bottom is copper with a higher melting point that steel.

There is no reason to bind these two together with a metal that has a melting point under 600!

This is a flaw in the product!

Damage to the stove, floor and burned on my foot.

Though I would like to be remembered for the cost of the stove it is more important to have this product recalled before it causes anymore damage or harms anyone further! The house could have easily burned down. It's not like anyone what expect their pan to melt. It's not like I put a ted bear on the stove and walked away.

Everything sticks and burns in these pans! Do not buy...waste of money!


I have a 10 Piece set of Emerilware Hard Anodized cookware from last Christmas and Two Stainless Skillets and a 8 Qt stainless stock pot. I love this stuff.

I use it all the time and have never want cheap cookware again.

The handles will get hot if you use too big a burner for the pot/pan or have multiple burners on and the handles in the middle. Also if you have large skillet on one burner and the pot handle next to it will get the radiated heat up to the handle. If you leave the more outward they stay cool enough to handle every time. Amazingly so. Took me a while ot figure this out but now I have cool handles all the time except say the stock pot which ends up with on handle inboard on the stove.

Clean up is easy. Stainless, first deglaze with water and then use barkeepers friend and plastic scouring pad (3M Scotchbrite) and for Hard Anodized to clean the outside use Comet and the Scotchbrite pad and all is great.

10 inch pan exploded on stove top while heating oil. Bottom fell off. I was lucky, there was no damage to my stove or myself.

The only damage was that I aged about ten years when it happened. Well maybe to Emeril's integrity also....

I enjoyed watching Emeril and used to look forward to his shows at the end of my workday. I purchased a full set of Emeril cookware from Bed Bath and Beyond. Recently one morning I selected the 3 qt. pot to make old fashioned oatmeal. I stood in front of the stove (I was barefoot and wearing shorts), placed the pan on the burner, turned half a step to the sink (90 degrees from the stove) drew a cup of water, turned again placed it in the pot, and turned on the heat. I then again turned a half a step away began making a cup of coffee.

It did not seem like more than a minute when I was shocked and startled by the bottom of the pot exploding, sending molten aluminum on my stove, on the floor, and on me. The molten metal splattered on my legs and feet causing blisters where the metal contacted my skin, and burn where it contacted my shorts. It ran off me, off the stove and onto the floor where it pooled in places and was so hot it started the vinyl to burn (setting off the fire alarm). I was NOT prepared for this and was shocked and surprised and stood still for a moment in pain and disbelief. I stood there and could not do anything (for example, pick up the molten aluminum).

After a moment I gained my composure I filled another pot with water and threw it on my legs and on the molten pools of aluminum on the floor, thus preventing further burns to my legs and a larger fire. My burns are beginning to heal. I have not yet replaced my kitchen floor. I have not been brave enough to try use the pots and pans again.

Burns on my body. Fire in my kitchen. Ruined kitchen floor. Pans useless. This pan set dangerous.

I have the 4 qt Chef's pan and it's virtually the only cookware I use now. It cooks beautifully on lower heat and if one is careful (as one needs to be with ALL high-end cookware) there are virtually no problems. I plan to purchase the 10-piece set within the next two weeks and am really looking forward to it!

I put on the small stock pot with cool water in preparation to cook pasta and turned on the burner. Within seconds, the bottom of the pot exploded, me standing in front of it. It ruined the heating element and the burner and spewed toxic material on my range and in the air. I am thankful that my daughter and my pet were not in the room. My daughter, a teenager, cooks herself. I shutter to think if it had been she who was cooking and not me.

As an aside, the cookware's performance was abysmal. Just as the reviewers indicated, sticking was an issue. I have used both expensive and inexpensive cookware, this set being somewhere in the middle, so I am both knowledgeable and skilled on their uses and limitations. I am going back to Macy's to see whether they will accept the return, as it appears that the Emeril/All-Clad group will not stand behind its products. If not, I am sure not to patronize either again.

every thing i cook sticks to the pots and pans

The pan melted. Molten aluminum burned me, the floor and a rug. Very dangerous. Very expensive to fix.

Replace burner, floor tiles, rug. burns on my legs and feet


I bought a 10 piece set of Emeril cookware from Bloomingdales December 2007. I recently used the 8 inch all clad sauce pan and the tephlon is peeling off. I never use metal spatulas,so am not sure why this has happened. I am also not sure who to return the item to, or just throw it away?


I paid $200 for a 10 piece Emeril set, it was the worst idea EVER!!! I was scrambling eggs for my son one morning, fire was on low but the pots still burned!!! I woke up one morning to smell something burning I went into the kitchen my husband was trying to make pancakes and burned the other frying pot. I HATE THESE POTS MY CHEAPER POTS WERE ALOT BETTER!!!

All my frying pots are burned I even tried scrubbin them but it was no use.

After using Rival stainless steel pots and pans for 45 years , I thougt I would try Emeril's. Bad mistake! I have used the fry pan 3 times and it is now soaking because i made hash-browns and all the brown stuck to the bottom. DO NOT BUY THESE!

The above 12 pan we bought two weeks ago. It is the worst frying pan we ever used. It constantly sticks and very hard to clean. My wife cooked pan cakes today and left them on about 15 seconds too long and they all stuck to the pan. They had only a slight burnt look on the bottom.

They were very good, however after soaking the pan for four hours the one spot in the middle we could not get off. Never again will we buy an Emeril product.

I was very surprised to read all these negative comments about emerilware. I have had a set for almost three years and I LOVE it. I am a chef and culinary arts teacher. Maybe this type of cookware is too advanced for home cooks. Anyone who has ever been in a commercial kitchen would see that professionals always have a DRY towel at hand for grabbing handles; professional cookware gets hot! Although most people probably think using pots and pans is a no brainer...as someone else said read the directions!


One of my Emeril cookware pots EXPLODED when I was just boiling water. Moulton Aluminum came out of the pot onto my glass stove top. It left huge holes in my stove top- breaking the glass. My stove top is now ruined, and I was exposed to liquid aluminum-VERY toxic! Thank goodness none of it got on my skin. I can't tell enough people JUST HOW UPSET I AM over this situation- my health has been compromised. I am HIGHLY disappointed in this pan set- and urge anyone with the set to return it immediately! You can't put a price on your health!!!

My stove-top is going to cost a couple hundred dollars to fix- and my pots are ruined. I still have the receipt and will return at Macy's today!

I received Emeril cookware as a wedding gift in March of 2008. I was so excited about my cookware and I read all directions, but I do not like the fact that the handles on the pots and lids get so hot that you can not touch them. I have burnt myself numerous times while cooking. Isn't there something that can be done? I have seen other cookware with covers on the handles and lids. I wish there was a way I could trade my cookware for the other set that does not burn you.

Burnt fingers have resulted from using this cookware.

Have had a one quart Emeril brand pot for less than a year purchased at Bed, Bath and Beyond. Performed beautifully for awhile. Did not overheat the pot; it heats up VERY quickly and continues to hold heat for a long time, even off the flame. Just noticed that the bottom covering of the I would guess aluminum core is separating, making the pot unusable. Don't want molten aluminum dripping on my stove or body. Is this a common complaint. What do the manufacturer's suggest, beyond using a lower temp flame -- and what is THAT exactly?

A very expensive piece of cookware is unusable after less than a year.

This is a complaint about people WHO DONT READ INSTRUCTIONS!! It is clear when you read them that you need to use a little care when you cook with this type of cookware. Never overheat them, you'll melt the aluminum disk inside. Says so in the instructions. Cook using lower heat than you'd use with regular cookware. Says so in the instructions. The handles get hot, says so in the instructions.

And by the way, try preheating the pan, THEN adding a little oil, it'll work wonders keeping food from sticking. Some of thet sticking is called glazing and is used to enhance food's flavor. You need to de-glaze the pan before you dish out the food. Research, people!

I followed the instructions of the manufacturer on how to use, and on how NOT to use the hard-anodized version of this cookware set, and I haven't had any problems. The thing with this kind of cookware is you have a wait a bit longer to allow the metal components to reach optimal temperature. And you're not supposed to leave them on the stove at high heat unattended. Once the cookware reaches optimal temperature, it cooks food very well, very evenly and thoroughly - and you get professional results.

I also haven't had trouble with getting burned by the handles - the handles on my set stay cool even after 45 minutes of medium high heat. Also, if you don't overheat the hard-anodized pots and pans, the food won't stick to them at all - in fact the food just slides around even without veggie oil. I probably wouldn't let my grandmother start using this kind of cookware without supervision at first unless she understood how they are different from the standard sort, because unlike the cheapo pots which you can just leave around to burn off boiling water, these component pots do poorly if the cook is negligent or forgetful. Best hamburgers I've ever made using the skillet in this set.

This is not a complaint but a clarification for all those who complained bout their stainless cook ware. First of all... what are you people doing boiling pots dry? Any cook ware wouuld be ruined! Clearly these pans are being left unattended at a very high temp. As far as sticking is concerned, these are not teflon coated therefore some form of oil is needed. I use olive oil which works very well. The copper band provides heat distribution to the edge for very even cooking! Turn the heat down or stir frequently to prevent sticking. This is the art of sautee. For other pots, make sure there is adequate liquid and watch your cooking temperature! I received my sautee pan from my brother in law as a x-mas present and I love it. By the way he is a master chef who knows cookware.

Unlike what the instruction said that was with the ALL-CLAD cookware said, and I quote, Stay cool cast stainless steel handles, designed for comfort and balance Superior nonstick interior with exclusive ALL-CLAD triple coating It does none of these things. The handles get hot, but worse is the fact that nothing I do can keep them from sticking. We paid a lot for these and I am VERY unhappy with the results.


This is not a complaint! I received my Emeril cookware for a Christmas gift and I love it! I think that possibly all the people complaining about it did not read the instructions. It gets hot! You have to cook at lower temperatures for good results. Scrambled eggs don't even stick in my pans. It has metal handles, why would you think they wouldn't get hot? And the free cast iron griddle and knife that I received are awesome. Thanks for your time!

My 83 year old mother received a Emeril Lagasse 10 piece stainless set of cookware last year as a gift from a family member purchased at Macy's Department store in Freemont, CA. Recently, she had a nearly disasterous experience involving one of the Emeril pots and its aluminum filled base. She was boiling water on the stove and attempting to move the pot from the stove to the sink when the pot bottom seemed to explode with molten liquid aluminum spewing over the stove, counter top, kitchen floor, and sink. She was very lucky that none of the liquified aluminum landed on her body. She was extremely terrified by this event and wants nothing further to do with this type of cookware.

I went to visit my mother and together, we took the Emeril 10 piece set back to Macy's Store to explain our plight. They were very understanding and after concluding that my mom didn't want an exchange or any aluminum filled base cookware, refunded the cost of the cookware set to her. My concern here is regarding the safety risks of using this type of cookware as it pertains to my elderly mother and all consumers, for that matter. Is this an isolated incident involving one bad pot or is a more frequent problem that we should all be made aware of?

Personal trauma of event and the costs of repair to stove, counter, floor, and sink.

In October 2006 I received a set of stainless steel cookware as a retirement gift. I have been pleased with the performance of said cookware, but when I picked up one of the pans yesterday, the gold strip has detached from the pan and is very sharp. In fact, I actually cut my wrist on it. It could be very dangerous, and someone could get hurt badly with this sharp part of the pan.

I've had 99 cent frying pans which worked better than these. This cookware is expensive and performs far more poorly than any other I have ever owned, including the very cheapest. Poor heat distribution. Everything sticks. Impossible to clean. Without question, this product is not worth the money. Do not even consider buying Emeril cookware.

We have had our Emirilware for about 3 years. Recently we have observed them heating unevenly in the bottom. Then, today, we barely averted a disaster. My husband was boiling water on the stove on medium heat. Once the water started to simmer, he was moving the pot over to the sink when the bottom half of the pot turned to liquid. As he extended the pot to the sink so the liquid would fall into the sink, the molten liquid hit the porcelain on the sink. As a result of the heat of the melted metal, our sink was shattered and there are holes in the counter top.

We will have to replace our sink, our counter top and the tile on the floor. The sink is shattered, the counter top had a hole burned into it, and the tile was burned from the molten metal. My husband's shoes were burned, and we will have to replace the cookware.

Oh how I wish I would have researched Emeril Cookware before purchasing. I am so disappointed. We spent $300 and everything sticks. I had to add oil to a pan this morning in order to cook link sausage, and I still had to work at scrubbing the pan. Hash browns stuck so bad that we finally got out an old cast iron pan. I would rather us a cheap $10 pan from Walmart. I think that Emeril should stand by his product and refund people there hard earned money.



I recently purchased a set of Emeril Agasse skillets. 3 pieces. Everything sticks to them regardless of using oil, nonstick spray, or variation of cooking temperatures. Also they immediately became discolored outside and inside and are impossible to clean. They are approximately 2 weeks old and look like crap.


Consequences are that I am out $150 for nothing and have to spend another $150 or more to replace them.

In June of 2007, I purchased an Emerilware griddle. I used the griddle once in July, where the items I grilled stuck to the pan even though I used oil. It took me so many days to clean the griddle that I put it away for a while. The second time I used the grill it was December of 2007, and again, the food got stuck to the grill even though we oiled the griddle. I finally contacted the All-Clad Metalcrafter company in January to return this item. I was dissatisfied with the product and wanted my money back. After a week the company wrote me back instructing me to pay for the item to be shipped to them, where they'd evaluate it, and then give me a replacement. I only paid $43.34 for the item, it'd probably cost me more than that to mail it to them since it is cast iron, not to mention I am so dissatisfied that I do not want a replacement, I would like my money back. I called the company again after receiving this email and they told me if I wanted my money back I should talk to Macy's. I do not believe Macy's is responsible for the faulty griddle. I believe the company should stand behind their product and return me the $43.34.

Puchased the stainless steel cookware set in 2007 at JC Penney store in IL which included 4 pots and 3 pans with lids. I have tried everything from low heat to oils and butter and everything sticks. Do I have to season these pans? They look great on the rack in the kitchen but are terrible on the stove. I really would like a replacement or refund.


I purchased a new 10 piece set of emerilware pots and pans. The first time a used the cookware, the lid exploded. Clumps of glass shattered through my kitchen. I shook glass from the jacket I was wearing. I have small cuts and small pieces of glass in my fingers from the clean up. I had to walk through glass to get a broom, which damaged my floor cover. I had to throw all open food away.

I could not get all the glass from the table cloth, I threw it away. My table has dings and sctatches from the glass. Three days later after sweeping and vaccuming I'm still finding glass. I spoke to the All Clad office, which referred me to consumer services for emerilware. The response we will send you a free lid, it's on back order. and a survey.



Plain and simple...food STICKS to every pan that I use in the set that I bought. $$$$$$. My girlfriend suggested I bring them to goodwill, I said no, I wouldn't wish these pans on anyone. Buyer beware. My pans went into the garbage. I never even had a chance to use the covers because I am fighting too much to keep the food from sticking. I wouldn't even hang these pans as a display because looking at them frustrates me because of how much money I spent on them. My opinion 'JUNK'!!


Stressed over ruined meals.


I bought Emeril pans about 3 yrs ago. My husband and I figured we would splurge and buy a GOOD set of pans that would last a life time, but the bottom fell off the 6 qt. pan. Thank the good Lord that no one was carrying it when this happened. I have a pot rack in my kitchen. All of a sudden I heard a loud crash. I looked and there was the bottom of the pan from the copper down, lying of the floor. My mind went racing, thinking what could have happened if someone was carrying it to the sink. The burn to the legs and floor, not to mention the shock and then dropping the pan and it's contents. Emeril needs to do something about HIS product. His name is on there and he should be making sure this doesn't happen again. In the mean time. I want a reimbursement for this pan... it wasn't cheap as far as the cost anyway. And now I am afraid to use the rest of the pans in fear that this may happen to all of them and I won't be so fortunate this time.



similar experience to that of Dana of Cape May Ct House NJ--2004...handles DO get too hot to touch. Also, when one of the saucepans boiled dry, about a tablespoon of the molten metal core oozed out. How do I know it will be safe to use? Yes. The cookware cooks evenly after it heats up but I never had these problems with our 25-year old set of copper-bottom Revereware.


The hot handles were noticed right away but we figured we would just work around it. Now I see someone else does not care for that either! Plus the core melted and what can we do now?


Regarding Emeril Cookware. I purchased a set about 3 years ago and I have just noticed that the bottom copper ring is pulling away from the pans. The pans are stainless, with a copper ring and stainless bottom. I can feel an actual separation of the copper ring from the rest of the pans.

I would think that this is a flaw in the product. I purchased the set at a Department Store so I know that I cannot bring the set back there.



Pans have developed pockets in the bottom of the pans on the inside. They often contain water. I received these pans on December 25, 2006. I am a bachelor and have only used them for 5 months.


The cost was $200 and I have nothing else to cook with right now. I can't afford new pans.


I bought the Emeril Professional electric hand mixer 6 months ago and loved it. I have only used it occasionally for mashed potatoes or cookies. The other night I was making cookies and the mixer went into high gear and was unresponsive to any of the settings, including ON or OFF. Now the only way I can use it is to plug it in as it will only go the highest setting and then unplug it to stop it.

I owned a $12. sunbeam mixer for 20 years and never had a problem. This was 4 times the price and lasted 6 months. Shame on you, Emeril.


My wife and I purchased Emeril Cookware as a wedding gift for ourselves and it has performed miserably. Everything, yes everything, including the non stick cooking oil you use sticks to it. Such a major disappointment. Here we thought since Emerils name was on it it would be top notch. Its garbage! Looks like garbage and performs like garbage even though its only a couple months old.


While using it on the stove, the pot heated up and the outer lining fell to the floor as if it melted and burned the floor beyond repair. It started the rug on fire and the floor in the kitchen must be replaced. It resulted in molten metal everywhere in the kitchen causing burns to our feet as we were attempting to put out the fire.

This cookware is faulty and we would like to see some reimbursement for the faultiness of this product. There was an expected degree of quality with this product and obviously it is not there.



I purchased the Emeril 10 pc cookware and NEVER will I do this again. Each time we cook anything but water the bottom of the pans (after cleaning) look like they have never been cleaned. Also, the lids get so hot that you need a pot holder to take the lid off. For the money that we spent on these pots and pans you would think that this would not happen. I thought these would of been a top-notch set of pots and pans, boy was I wrong. Anyone that asks me about these pots and pans I will convince them NOT to purchase.


When ever you cook anything but water it seriously stains the bottom of the pan/pot, (looks like it is not clean) some have a purple swirl on the bottom.


I order Emerils stainless steel cookware through my JC Penney Catalog about 2 years ago. I went through many exchanges because some of the cookware came defective but finally received a full set. I even order the additional pot through the emerilware web site.

My experience in dealing with the company is disappointing. I noticed that they had changed the lid from stainless steel to glass. I wrote them and never received an answer. Now remember they guarantee their stainless steel cookware for life. So I should be able to get a replacement parts.

As for cleaning their cookware it is the hardest thing I have ever done for stainless steel pots and pans. I would always have to use the stainless steel cleaner to remove the residue off the pots and pans. Frankly, I wish I made better investment with another cookware.


Every time I cook with this cookware, my food sticks to the pans, and skillets. I know it isn't my cooking style with over 20 years experience cooking everyday meals, i just hope that in the future if a star puts their name on something they use it first and quit trying to rip the people off.


The non stick Emerilware that was purchased for me 5 years ago for a wedding present is really not non-scratch like it advertises. Mine is completely scratched and they won't help me because I don't have a receipt.


I am writing to give a complaint about Emeril cookware. I have a major problem with everything sticking in the pans no matter how much butter or pam spray I use. Also, cleaning the pots and pans are very difficult.

Since they are stainless steel you have to be very cautious as to what you use to clean them. I have to use a scouring pad (which they are now scratched). The lids and handles get hot where you have to use a pot holder. You think since these are not cheap pots & pans you wouldn't have these issues. I am very disappointed.


I have had my cookware for about l year. The lids and handles get extremely hot and my 2 quart pan has rusted. I am very unhappy with this cookware it was not inexpensive. I went to Pennys where I bought it and they said it was discontinued.


I just spoke to Kim at the Canonsburg Pa. Al-Clad office (1-800-980-8474), I am having problems getting burnt all the time from the Emeril Pots and Pans I purchased a year ago for about 600.00. It seems the handle and lids heat up and you must use a pot holder to grab them.

I have had a lot of cookware and never had a problem like this before. For the amount of money it cost to purchase this product. You would think I would receive top quality.

When speaking to Kim, I am very disappointed there is no solution for this. I purchased the Black Teflon coated set with silver handle and all silver lids.

Response from the company:

Thank you for choosing Emerilware.

Heat is transferred to the lid (and subsequently to the lid handle) not only through the metals of the vessel, but via the steam driven off of food being cooked, or liquid being boiled as well. This is certainly time and temperature proportional. The longer a vessel is being heated on the stove, the more likely the handle will reach a temperature nearly equivalent to the vessel. Also, the higher the temperature, the sooner that the lid handle will reach a higher temperature.

Our design engineers chose not to add an insulating material between the handle and the lid itself for several reasons. Any material that would provide sufficient insulation would also be subject to shrinking, cracking, deterioration that would eventually lead to food collecting, loosening of handles, etc.

In a vessel that is designed for long-term integrity of the metals, the tradeoff is that you may be required to use a potholder at times.


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