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Emeril Cookware

Rikki of Ft. Riley, KS February 7, 2010

My husband and I bought a nice set of Emeril cookware. We had always owed cheap sets and wanted to upgrade to stainless steal. This has turned out to be the worst set of pans we have ever owned. Everything burns even on low heat. We hand washed the pans to make sure they didn't lose their luster but this did nothing. Within the first couple of uses the pans started to discolor. We called the manufacturer and they told us we were cooking them on too high of heat. I don't know how you can cook any lower than LOW. We are totally unsatisfied with these pans. After reading other complaints I am afraid to use them for fear of injury now.

dorothy of orlando , FL January 25, 2010

i recived a set of stainless steel cookwear as a christmas gift and gave away my older set so i dont have anything else right now to use. so have to use this set but am very disappointed in it as it sticks everything i cook. even pasta sticks on the bottom. never had this problem with my cheap set of pots and pans i gave away. i am a senior ciz and dont use the set as often as i thought i would. have gone out and purchased a small set at walmart that is much better than the one that cost 199.00 on hsn

however they were nice. they said i could replace the set but i cant do that because it was a gift from my son and he dont have paperwork now. so i am stuck with this very bad set. i called the manufacture and they were rude and unable to help. i wonder if emeril knows just how they treat their customers. i have a set that isnt what i want in an expensive set. its all show. i respect emeril and watch his show and he uses coated pots and pans more than this kind now but i dont really like the coated sets because of all the chemicals they use in them

would really like to retuen this set to the comp that they came from. hsn was helpful to the point they said they were under warrenty to send them back to the manufacturer. but thats imposible since i threw away all the packing boxes and dont have paperwork they say i need. hsn dont keep records of cash purchases this long. so i am here with a set i thought was going to be great. the sizes of the pans are wonderful but dont get the use i thought i would. thank you

Lori of Kitty Hawk, NC January 6, 2010

The whole bottom fell off my 8" frypan. Would like to know who I can call/email to appeal for a replacement piece.

Patti of Springfield, TN January 4, 2010

I bought a set of the Emeril Cookware 5 years ago and the bottom popped off of one pan and just missed landing on my foot while cooking. Another pan is badly warped, while another makes a hissing sound and emits a chemical smell. I am replacing these with another brand before someone gets hurt! I only bought these because I love and respect Emeril as a chef. My old Revereware set was 22 years old and in great condition, but I wanted to upgrade to something that Emeril would use. I wish I could have my trusty old set back. These stick, stain and are extremely dangerous. I'm surprised there isn't a recall on these! I'm out 300, plus the cost of replacing them!

James of Cedarville, CA December 30, 2009

Bought an Emerl 8" Fry Pan. Cooked an egg as usual. Stuck like I used glue instead of butter. Emeril pots are junk!

barb of fort myers, FL December 29, 2009

i today was cooking greens on the stove and my husband and i heard a pop-we looked everywhere and could not figure out what it was- i went later to check the greens and just picked up the glass lid and the handle with glass came in my hand and the rest of the lid exploded all over the kitchen, floor, in the contents we were cooking-all had to be disposed of-now what???? can i get a replacement and where do I go???????

Rebecca of apo, United States December 18, 2009

I purchased emeril's 3 qt. sauce pan. It is fantastic. I love best money ever spent. I never put it in the dishwasher always washed it by hand. My kids however decided to heat it up on high heat and douse it in cold water..Pan is now dead and Im looking for a new one. I just thought you guys might need a possitive reply. I would recommend this pan as the best I'v ever used. I have been cooking for 35 yrs.

diane of manahawkin, NJ November 22, 2009

the first time i used my emeril cookware the teflon on the frying pan peeled off.

Geri of Melville , NY November 11, 2009

I returned my iron clad griddle- as it was rusting. I then received it back telling me my claim had been denied- I cleaned the griddle over and over again following the same directions and the rust just keeps surfacing. I can not cook with this griddle at all- It was part of a set that I bought. I am very disappointed and hope that Emeril is aware of how the prduct with his name on it is being represented.

Mary of Greensboro, NC November 6, 2009

Yesterday I was making beef stew in my 3 quart Emerilware cookware. It was simmering at a real low temperature and suddenly we heard a pop in the kitchen. My husband went out to see what it was and found the glass top of the saucepan had exploded and put a hole in it. There were little pieces of glass all around the pot and in the stew so we had to throw the whole pot of stew away. How do I go about getting a new lid, preferably metal so this won't happen again. I have two more glass lids for other Emeril pans and now I am afraid to use them.

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