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Reviewed Sept. 8, 2020
I got the Pot and called right away customer service, they said someone will get back to me, that was in February and I am still waiting for someone to write or call. I called more than 10 times, they did not give me an authorization code to return it. I tried to send it back and it is a $ 150 charge for shipping, they give you 90 days to return it free, impossible. I can't believe that such a rich and famous man needs to ripoff customers, me included, I am a retired and handicapped senior with very limited income and I think this is outrageous. The pot has a big dent on the side, the controls do not work. I have a piece of garbage metal in my house and to get another one I would have to pay $ 150. I don't have a receipt, I paid with a credit card and bought it online. Shameless! Thank you. Michelle **
Reviewed April 29, 2020
We ordered the Emeril 360 XL, instead we received the regular 360 with extra accessories. After we called and complained, they gave us a credit of $45 if we keep the regular 360. We decided we will try it out instead of going through the hassle of returning it. The infomercial states you can rotisserie a 10 lb chicken. We used a 6 pound chicken, trussed it properly with cooking twain, it barely fit in the 360 and turned it on to 360 Fahrenheit as recommended, after about 20 minutes it started smoking so bad, we had to open every window in the house. We emptied the drip pan during the 2 hour cooking process 3 times. It should have never smoked that much, if this was the winter you would not be able to use it in the house. Very disappointed! And appliance gets extremely hot externally. Would not recommend buying it!!! We will return the product!
Reviewed Feb. 29, 2020
I am so happy that I have the best air fryer that I have ever had. Yes, I have bought other ones but Emeril's is the only one that made me laugh out loud after using it for the first time! It's worth it. Weight in gold!
Reviewed Feb. 25, 2020
I have used this Emeril skillet/fry pan for several years. Today after frying chicken I noticed that the pan seemed a bit crooked on the stove. After I finished cooking and went to clean the pan, the whole bottom fell off. Since this was not a cheap pan I expected it to last quite a long time. Very disappointed.
Reviewed Feb. 24, 2020
Great set of cookware except for the weight, they have even cooking surface. Glass lids are a plus and the assortment really works well. Fry pans from the small are all good sizes, the large fry pan with two handles is very heavy, but it’s Great for cooking for company!
Reviewed Feb. 23, 2020
This cookware is so nice. I really like the look of it. It heats up fast. Cooks evenly. Clean up is a breeze. I would surely recommend this cookware to anyone that is learning to cook or a seasoned cook.
Reviewed Feb. 22, 2020
We buy please saute and frying pans from Emeril and we are chefs. We love the quality and the durability of these products. As long as you don't use metal spatulas or utensils the surface remains in great condition.
Reviewed Feb. 21, 2020
It is one of the best cookware I have ever used. I have used many different brands throughout the years but this cookware outshine all others. This cookware holds up better than some other brands I have used. Cleans up easily. The one thing I like better is it heats evenly and doesn’t burn the food.
Reviewed Feb. 20, 2020
I have had this for years and it still looks great and has been wonderful to cook with. I have used Calphalon, Kitchen Aid and Rachael Ray. My Rachael Ray cookware has peeled on the bottom. I have Not had this issue with Emerils. Would definitely recommend buying it. You won’t be disappointed.
Reviewed Feb. 19, 2020
I’ve had my cookware for over 10 years. The only thing negative is I didn’t get it with a nonstick coating so the skillets don’t look very good now. Hard to clean. Otherwise it has held up fairly well.
Reviewed Feb. 18, 2020
I’ve had my pots and pans from Emeril for over 10 years. If they stick to warm you can just let it soak for a couple of minutes and it seems like it just peels right off, when I got mine I think I had it for about three months and I had a problem with the handle on one of the Lids. I called the company and they sent me another one at no cost. Great value. I will continue using and will look At pots and pans.
Reviewed Jan. 24, 2020
I purchased an Emeril Cookware set about 15 years ago and recently the 3 quart pan and the 10" skillet began to separate at the bottom. At the time of purchase the pans were made by All-Clad but now they are made by T-Fal. I contacted T-Fal's customer service department and eventually sent the pans to them for warranty replacement, they covered all shipping costs. Today I received two new pans, while being somewhat different in appearance and lighter weight than the originals, I can at least use them now. If nothing else they stand behind their lifetime warranty.
Reviewed Jan. 13, 2020
The handles on the pot lids should have a heat safe coating!! Like a silicone. Have burned my fingers several times because I didn’t have a hot pad handy. Has this been addressed? Need a refund and new fingers.
Reviewed Dec. 28, 2019
I bought the original copper clad stainless steel set made by All-Clad. From what I understand, the more recent items are not made by All-Clad anymore. I also have a non-stick set from about 10 years ago and have had none of the problems listed. However, even though it says you can use metal utensils, I never have and have had no problems with the non-stick functionality. I regret that I have washed them in the dishwasher and the bottom of a couple of the pans is washing away and I can see exposed aluminum. I have the deep fryer and it works wonderfully.
The electric pressure cooker works well but I need a replacement pot/insert because the coating on the inside is coming off and that can't be healthy and the food is starting to stick. I have looked at the newer pots and they are definitely not the quality it was in the beginning. The weight and construction just isn't there anymore. I hate that he has sold out and folks have been duped into a product that just isn't the same anymore. I'm sure his contract with All-Clad was too expensive for Martha. It's a shame.
Reviewed Dec. 23, 2019
I have owned and used the Emeril copper bottom cookware set for several years now and just this week the 3 quart sauce pan starting exploding the contents all over my kitchen. First instance, I was boiling water and there was a loud pop and then the boiling water volcano-exploded all over my stove and surrounding area. Fortunately, no one was close enough to get scalded. Second time, I has olive oil and onions in the pan, stepped away to retrieve the garlic to add, and then - a loud pop, the the contents exploded all over the stove and the floor. My husband was just out of reach so no one was hurt. WHAT IS GOING ON? What causes this? I want a full refund on the set because I cannot trust any of the pots or pans to be safe at this point.
Reviewed Dec. 8, 2019
I purchased the Emeril 11 piece hard anodized cookware Feb 2019 because it stated on the packaging it was metal utensil safe. It wasn't. By Oct 2019 the bottom of the pans are all scratched and scraped. The frying pan has even started to rust in spots. I would never recommend this cookware to anyone.
Reviewed June 22, 2019
The cookware was purchased mainly due to the alleged copper component. Sad to report that there really is NO copper, but rather a section that was stained/painted copper color but has disappeared. First I thought it was just tarnished, however, even after copper cleaner the copper has 'disappeared'. Phoney, fake, and unfortunate to have misled customers.
Reviewed April 20, 2019
We bought a cast iron pan to try it, thank god I bought only one piece instead of a set. First time use it turn color, it rusted. I do not believe how bad it turns in just the first use. Terrible! It’s garbage.
Reviewed Feb. 26, 2019
I have spent a lot of money on Cooper Chef and Gotham steel pans. All nonstick. But, the advertisement is faults. I have tested them in many ways and find it very disappointed. when I seen the Emeril Hard Anodized Nonstick. I had to get it and try it. I was impressed. My wife said that they, the pots and pans clean up with ease. I have bought and tested them. And I am saying, try it you will be amazed. Emeril anodized nonstick is very good.
Reviewed Dec. 16, 2018
The same thing just happened to me that was described in Shawnda from CA's review. I was cooking a grilled cheese over my stovetop. Luckily I had stepped aside to grab my spatula when there was a loud pop, like a small caliber gun. It scared the crap out of me. I saw the metal bolt cap roll along the floor not too far away. I am grateful I wasn't standing right over the pan when it happened, because who knows what kind of injury could have happened. That would have been grounds for a lawsuit. I immediately took a photo and went online to look up this issue and found Shawnda's review.
I have been using these pans regularly for at least 2 years now. I wash, maintain, and use them appropriately. Now I am scared to use them because they are probably ticking time bombs. I can't believe there hasn't been some sort of recall on these yet. I am just waiting to hear about someone losing their eye from it! Not cool, Emeril. And I live right next to/work in Fall River, MA where he is from, and very much glorified. I guess I'll have to warn anyone I know NOT to buy his cookware. So disappointing, as I know these weren't cheap.
Reviewed Sept. 18, 2018
First off I second everything that's been said. For those who complain that the pans were so cheap we should have known, I'm sorry most of us aren't rich enough to afford higher priced cooking pans. That is extremely expensive for us and no matter if Emeril lends his name to a product he was irresponsible when he did not check it out first and Martha Stewart shame on you for selling junk at such a high price. And buying them from China? That's beneath you Martha. Someone with your reputation should have been careful. To bilk thousands of people out of money like that is beyond shameful. But someone who inside trades is a criminal so I guess you shouldn't be trusted.
You are a common thief who should go back to jail for stealing hard earned money from people by selling them pans that aren't worth a penny. I expected better. How rich do you need to be? This is my second product from you that is crap. I'm outraged. I will never buy another product your name is on or you endorse until you clean up your act. I'm done with Lagasse. No excuse. I work hard for my money at 60 years old and my family is in bad health. This was expensive for me. More than I would pay for pans normally. I had to scrimp and save for these. Now I'll go back to cheaper Teflon or ceramic.
They won't last but I won't be frustrated using them. The sticking and turning is bad and probably poison to my family! I've oiled on low heat. Didn't do any good. DON'T buy these pans. They are junk. EVERYONE TAKE These BACK TO MACY'S!!! Get your money back and let them have the junk!!! Maybe if Martha eats enough of these they'll get the message! I'm taking mine back. Noo receipt necessary at Macy's! They are desperate for customers.
Reviewed June 23, 2018
Emeril’s cookware is NOT ok! I have an older set of Rachael Rays I prefer better. Anyhow! My daughter (17) was cooking with the Emeril small pan warming up some food and just out of nowhere we heard this so very loud pop, she grabbed the pan and threw it off the stove out of panic and burnt the hell out of our counter but besides that when we finally figured out a little cap that seals the bolt inside the pan popped off. (Found it in the food)??? It was so loud! In all the commotion my husband with PTSD freaks out with anger yelling, I’m making sure my kid is ok and she’s crying. I hope Emeril actually reads these, stops this from happening to someone else or seriously hurting a person. So dissatisfied with his cookware.
Reviewed April 25, 2018
I purchased the original Emeril cookware in 2006 for myself as a housewarming gift. I'm still using them today, 12 years later. I've had too issues with hot spots, warping, discoloration, etc. While searching online for an additional small skillet, I came across these reviews and I must say that I'm surprised that there are so many bad ones. BUT someone here above brought up a good point about the cookware being since altered from the original. That makes sense now. When looking for replacements, I will now look for those with the All-Clad name!
Reviewed April 5, 2018
Got the Emeril Lagasse 15 pc pan and skillet set for Christmas and was so excited! I believed it was going to be the best set out there! I was very wrong. Every pan and skillet does not have the non-stick that is advertised on the box. Every piece had my food sticking. You cannot even cook an egg in them. They are the worst set of pans I have ever owned. Very disappointed in these. When I went on their website to see about getting a replacement set or refund Found out you can only do that within 30 days. I just now got them out and replaced my old set.
Reviewed Feb. 8, 2018
I had the exact same thing happen to me as "Audrey of Gaithersburg, MD". I was cooking with my Emeril nonstick frying pan, and heard a loud pop which made my ears ring. I was hit in the hand by something, but was too stunned by the bang to notice what flew at me. It wasn't until I was washing the pan did I notice the missing cap. This pan is a huge liability and health hazard. What if that had hit my eye or my dog? These pans should be recalled.
Reviewed Nov. 9, 2017
Stainless steel 10 piece cookware - I purchased three sets. One for me and the other two were Christmas presents for my daughters. The frying pans are the worst. The inside of the pans on the sides gets burnt. Very hard to clean. We all have the same complaints. A $200.00 set made in "CHINA". I too thought "Emeril" must be good cookware. I was very wrong. Purchased from the TV. Don't remember what site and I don't have my receipt.
Reviewed Oct. 25, 2017
Recently purchased the Emeril Stainless Steel Cutlery Block Set, 18 Piece set. EMERIL, how could you endorse such a horrible product! The knives were so flimsy I could bend them with the edge of my little finger! I am so disappointed, I felt if the knives had Emeril's endorsement they would be a good quality. I honestly can get a better knife at the Family Dollar Store! I think the set of Farberware from Walmart is a much better product, they are sturdy and sharp. I want to let everyone know, DO NOT purchase these knives, they are not worth the cost. I have to laugh that they used to be $249. There is no way! These are the worst knives I have ever purchased. I have never been disappointed enough to write a review on any product until now. Stay away from this product!
Reviewed Oct. 9, 2017
I agree with everyone else that Emerilware All-Clad is an incredibly poor product made in China. Like others I associated his name with a quality product, but there isn't anything that can be cooked in the fry pans that doesn't stick so badly I had to scrape the food out with a putty knife and sandpaper. I've used the pots successfully for the past 8 years, but my 3-qt. 2-handled pot has started leaking profusely from the copper seam. It's not been dropped, dented or damaged. The entire copper layer is separating from the stainless. I've also had the problem of the covers sputtering out boiling water if not left at a tilt – very dangerous. I'm waiting to hear from the warranty company after leaving a voice message. I will call twice daily if I have to. This 10-pc set was very expensive. Moral: Name and cost do not equal quality. Very disappointed.
Reviewed Oct. 8, 2017
Bought the set as a 50th Birthday present to myself. First time I used it, fell in love with the set. I had Farberware for most of my adult life and it kept falling apart, bases separated and handles fell off. Replaced it with the Emeril Cookware 9 years ago and wondered what took me so long. I have been a home cook for a long time, but I have also worked in commercial kitchens for over 25 years. The first use of the 6 qt. stockpot, by my significant other, resulted in a burnt pot. I know to season the base of the pot's interior and it works as promised. Never use a pot on FULL high heat, that is cause for disaster no matter what type/brand vessel is being used. I don't think I will ever need to buy any other pots and pans. My sister is on her 3rd set of Tefal in the same time frame.
Reviewed Sept. 19, 2017
My wife and I got the Original Non stick Emeril Ware All Clad pans when we were married in October of 2000. Still have them, and although the coating is not what it used to be, the pans are still as rock solid as they were when we purchased them. No signs of rust or any loosening of rivets on either pans or handles. I work in healthcare, but hobby as a chef quality home cook, and I will use these pans until I die, and will probably leave them to my kids. Best money that we could have spent on cookware. They will last a lifetime and beyond!
Emeril Cookware Company Information
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- Emeril Cookware
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