John Deere Reviews

The John Deere products are GREAT! However their customer service is terrible I called customer service and spoke with Sky. She was terrible. I ordered parts online on June 18th she proceeded to argue with me that it was the 19th lol. Either way it said 1-5 business days. The total was $501.50 but I saved some money by ordering online. $436.29. June 29th still no order updates, no emails, no phone calls. NOTHING HAS BEEN SHIPPED. I ordered several items and at this point it would be quicker to just go to the local dealer. So I asked to cancel my order.

Purchase the zero turn 320 and got 5 hours before the mower deck belt separated. Call John Deere and they said it would be a Lowe's customer service situation. The belt from the factory was a 3/8 inch by 118 in it should have been a one half inch by 118 in. No one is willing to replace the substandard deck belt with the proper belt. Not happy with John Deere, or Lowe's customer service.

Unbelievable and dangerous experience with John Deere. My family has been loyal to the John Deere brand for years, but what just happened is completely unacceptable. We bought a brand new riding lawnmower, and on just the second use less than 30 days after buying it the machine spontaneously caught on fire. It nearly killed my mother. To make matters worse, John Deere is refusing to cover it under warranty. Their "investigation" consisted of a tech coming out, staring at the burned mower, calling his supervisor, and saying, "There’s nothing left to investigate, refund the woman her money." Yet, upper management is now denying a claim to replace this faulty equipment. Leaving a senior citizen couple on a fixed income stranded with a melted, dangerous machine and zero accountability is shameful. Corporate needs to fix this immediately. #JohnDeere #CustomerService #ProductSafety

Unfortunately, I have been waiting my whole adult life to purchase a Deere. I have a shed that's painted in the green and yellow Deere colors and the real colors that the shed store purchased from Deere to my play set in green and yellow. I finally did it. Went to a local Deere dealer here on Long Island and got the Z320M zero turn. Besides the salesperson not giving me all the information needed about the John Deere promise, which is more like the haha, you thought so promise, it is the worst machine I have ever used.

Three weeks into cutting season with a brand new x370 riding mower - and the thing just stops dead in its tracks. Drivetrain/transmission belt came flying right off. The Oil filter was also on way too tight from the factory. Tried to convince the wife to go with a Cub Cadet but she wouldn’t listen. John Deere’s just aren't made like they used to be. Now the dealer is saying it’ll be weeks before the belt can be put back on. Something that should take only minutes.

John Deere is a disgrace to the American farming industry. You screwed John over. A farmer who you messed up a deal for and destroyed. Shame on you Rick! My family has been buying this over priced junk farm equipment for generation. Never again. We are now using your competitor. John Deere will be bankrupt in 10-15 years.

I bought A1025R with all the attachments from tractor central in Cameron Wisconsin $30000 package. I get it to my house, and I went to mow and only made it 1/4 of a round of my yard. And the PTO shaft came out from under the tractor. I called them. They came and picked it up after several attempts. They Let me have a loaner to mow my yard. And then in conversation with the salesman, I said that it was hard for me to believe there was no damage done under the tractor when the PTO shaft, let loose at 2100 RPM and he said that there was no damage done, except I had an oil leak and they fixed it.

I own an X758. This is the 4th John Deere mower I have purchased over the last 45 years. Very disappointed with the plastic construction of the steering column!! I have the same plastic parts in my 3039R tractor as well!! I have to say that my next investment this week will not be a Deere!! Going to Kubota!! Done with lower quality construction in your what should be higher standard machines!!

I have the recalled D105 lawn tractor. I keep it maintained until finely the plastic made cheap transmission failed. They designed this tractor to fail using plastic components as well as a poor engineering standpoint. My old craftsman at least had a removable back panel to access the rear where the d105 you must pick apart and drop the axle and transmission to get in there to replace a belt or other. The injection molding has empty cavities designed to trap grass and dirt around both primary and secondary areas of transmission should be made hollow on one side with flat side facing up. A whole threaded bolt for a bearing guide was another engineering flaw I seen. They make it to where they want you to bring it in to service to get more money from you.

I ordered a John Deere compact lawn mower back in early March and still to date they can't tell me when it'll be delivered. This is my fourth. The purchase of a compact tractor with john deere, the worst experience I've ever had maybe change brands next time.