CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS

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Black & Decker Toaster

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Black & Decker

• Can Opener
• Coffeemakers
• Mixers
• Power Tools
• Rice cooker
• Steam irons
• Toasters
• Toaster ovens
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• Insiders

The "VersaToast" wide-slice toaster was recalled in February 2002 because, as those below will testify, it can fail to shut off, posing a fire hazard. As those below will also testify, it wasn't always easy getting the new toaster the recall entitled them to.

Dennis of Monticello AR (1/16/02):
I purchased a Black and Decker four-slice toaster (T1400) and it was defective after one month. I then returned the toaster to Walmart and was given another toaster to replace the defective one. After having the toaster for maybe 3 months, the toaster (while not in use) caught on fire and burned my kitchen.

On January 14th, my home was on fire after my toaster simply burst into flames and suddenly shot fire onto my walls. My husband grabbed the burning toaster with his bare hands and threw it outside. However, it was too late, the kitchen was on fire. The fire department was called and the fire was put out.

If this had happened while we were sleeping we may not have lived. I am in the process of my insurance company completing paperwork on this fire. There is no reason a toaster should begin a fire in this manner. If my husband had not grabbed the toaster with his bare hands, the fire would have destroyed my whole home. This is not acceptable!

Leonard of Minot ND (7/2/02):
Received a recall letter from them on a T1400 toaster. I have called them three times since Feb. They haven't responded.

Graig of Toledo OH (6/18/02):
I have called four times to receive my recall package for my Versa toaster to NO avail! This is taking six months to receive my package, which I havent't received yet. I am angry and confused on how a company can sell their product, but not take the recalled product back.

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July 9 2008

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