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Black & Decker Steam Irons

Grant of Florissant, MO September 18, 2009

Our Black & Decker Digital Advantage 1600 steam iron caught fire. Luckily, we were home at the time. It burned the handle and ironing board cover and burned through the plastic ironing board. Luckily, the fire was contained to the iron and ironing board. The whole house smells of burned plastic.

Sandy of Grove City, OH September 17, 2009

I purchased a Black and Decker Home Seam Advantage Model F2200 iron on 9/8/09. I do not iron much, so my use was minimal. I had my heat setting at the lowest point in order to press off a new blouse which required a cool iron. As I was pressing, the iron got extremely hot quickly, and melted my new blouse I have yet to wear. I didn't notice this, until I tried to raise the iron. Then, the iron quit. No heat at any setting. So, I am now out the price of a new blouse and very upset with Black and Decker. My warranty happened to expire 9 days before this happened. So you know, they won't do anything about it.

Bridget of Rock Hill, SC August 31, 2009

I purchased the Black and Decker Steam Advantage AS175 in 2007. On August 19, 2009, I stepped out of the room where I was ironing for no more than 5 minutes. My smoke detectors went off and I couldn't figure out why. I walked back into the room where I was ironing and flames where coming out of the iron. The iron was in the upright position so I couldn't figure out why it was on fire. Also, it has the auto shut-off feature so I'm still confused about what happened.

The fire has caused almost 70,000 in damages to my home. This does not include the contents of the home that were damaged or destroyed which is close to 40,000. The entire house has to be "gutted" and I'm not sure how long I will be out of my home. Of course, the only thing left of the iron is the metal plate and the box for the iron was in the room that burned.

Dwight of Milledgeville, GA July 25, 2009

Bought a Black and Decker Digital Advantage Iron. After two months of use the error message came up and will not allow the the iron to heat up and is leaking water. The operating manual mentions the error message but doesn't give you a solution.

Mary of Beech Grove, IN June 26, 2009

I received a Black & Decker F1000 steam iron as a gift & it is't worth what I paid for it. The auto shut off feature doesn't work properly. It shuts itself off constantly, even while in the middle of ironing. It does not turn back on when you lift it as it is supposed to do. The only way to turn it back on is to unplug it and plug it back in. I have never finished ironing a garmet without having to do this at least twice. It is almost impossible to see thru the blue water reservoir so you don't know you're running out of water until it's empty. The gift giver can't find the receipt so I'm stuck with it.

Mia of Greenbelt, MD May 1, 2009

I purchased the Black and Decker Digital Advantage Iron about 4 months ago. I have had no problems until today, the Iron began flashing "Error". I unplugged the iron, let it sit a while and plugged it back up, SAME PROBLEM.

I left wrinkled and went to work figuring sitting 10 hours should be enough, WRONG. This piece of junk iron is still flashing "ERROR". I pulled the manual out and began reading, there is no error message or troubleshooting section in the manual. I log on to Blackandecker.com as the manual tells you to do for "additional information" and there is no "additional information.

I began to search around the web and see numerous complaints regarding the same problems on new irons. With one person saying "take the iron apart there is a loose wire inside". You call black and decker and get no satification or results.

Jay of Cary, NC March 10, 2009

Jay of Cary NC (03/10/09)
I bought an iron, D1200, which is 'digital advantage' with a non-stick plate, about 6 months back. In about three months, the non-stick coating started coming off at certain spots staining the clothes I iron. Called the warranty to complain and it was a waste of time. There are many conditions they are laying out: 1. I have to pay for shipping and handling; about 8.00 2. I need send the end of the cable (about 2 inches) with the plug along with a copy of the bill, check for about 8.00 and a note giving explaining the issue 3. I need to send these item on my expense, with delivery tracking. 4. After I send these things, I need to call B&D again and explain the problem, give the tracking number of the mail sent 5. After recording the tracking number, they will wait for the delivery of the goodies I sent. 6. After examining the stuff I sent, and satisfied that requirements are met, they will send the replacement which will reach me in 7 to 10 business days! 7. Above all these, they don't carry the non-stick plate model any more, so they will send me a replacement without non-stick plate.

So, I need spend about 12, be without an iron for nearly two weeks, and get an inferior replacement. The original price I paid for this product is 29.00.

Betty of Romulus, MI February 3, 2009

Betty of Romulus MI (02/03/09)
I bought Black & Decker SteamAdvantage iron and afte 3 months it was leaking water from the bottom spouts. I took it back to store and got another one, thinking it was just one bad apple. I have been using the second iron for about a year now and it is now doing the same thing - water sizzles and leaks from the bottom spouts and the iron turns off and on at will. It really upsets me because I like the iron and I need the stainless steel plate and I hate the teflon ironing plates.

This iron should have lasted for at least 6 years. And it was expensive - about 40.00.

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