Wade of Malta IL (03/06/08) I had a Black and Decker Hand Mixer MX78WS, and the gears striped. I called the company, and there is no way to get internal replacement parts.
These two cheap plastic gears cost apprxx. $1, and now I'll have to buy a new hand mixer for approx. $30. I will not ever buy any Black and Decker products again.
Karolyn Jackman Tenney of Kanab UT (11/26/03) I have a hand mixer--Power Pro 230 Watts, MX95 Type 1, designed to mix heavy foods. It works fine, except the beaters are so flimsy, they break. Fins on both beaters broke away from the beater stem, then one just fell completely apart. They were not made strong enough to do the job the mixer was designed to do.
I now have a mixer I can't use unless I hunt down new beaters, pay for new beaters, or buy a new mixer. Maybe I'll just buy another brand instead of Black & Decker.
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