Black & Decker Coffee Maker

I bought a single cup Black & Decker coffeemaker and it reeks of some plastic poison. I'm trying everything to get it out, but really, does the manufacturer have a right to make a product that is exuding a horrible chemical odor? Let the buyers be aware! It could actually be poisonous.

I had a B & D undercounter coffee maker for about 15 years. It finally gave up, and I purchased a spacemaker SDC740. Less than a year, it went out. I called B & D, and they replaced it if I sent the plug back. The replacement just went out 1 year and10 months later! I called and was told "Sorry, the warranty has expired." I will now go and buy a new coffee maker. And you can believe it will not be a Black and Decker. I am tired of these products that are totally undependable. After B & D yard blowers, drills, and coffee makers, it's time for me to find a dependable product. The new Black and Decker is a ripoff.

Black & Decker Brew 'N Go - I purchased the personal coffeemaker online through Kmart. The problem is with the quality of the product itself. Since January 1, 2012 (purchase) until now (April 24, 2012), small pieces have broken, the thermal mug fell apart and now the water plug will not allow hot water to filter through the coffee. The plastic pieces simply fall apart. Bottom line, it's a pile of junk.

Stupid me for buying a 12-cup Black & Decker coffeemaker. It turned out to be the most expensive cheap coffeemaker. I bought it for Christmas and here in April, not only do we have a plastic chemical smell/taste in the coffee, but the carafe has always dribbled as other complainants have stated. What's worse, the chemical and plastic taste/smell is stronger now. God only knows what carcinogenic chemicals we are leaching into our bodies. They probably made this in China from recycled computer plastic contaminated with heavy metals and other dangerous things. When will I learn that you always get what you pay for? Never again will I buy Black & Decker anything, ever! As others, I will tell every single person I know that brews coffee about Black & Decker and their super shoddy products. Paybacks B&D! Paybacks for stealing my money with your crap you passed off as quality, usable food preparation appliances.

Problem with the carafe: I love this coffee pot, but no matter what I do, when I pour water into the maker or pour a cup of coffee, it dribbles all over everything. How can this be prevented? I have checked the top cover to make sure it is on tight, but nothing helps. Can you help me resolve this problem? Thanks for an overall great product. I purchased this on 11/12/2011. I look forward to hearing form you. Thanks.

I bought a 12-cup coffee maker, and within 3 weeks, the heating plate stopped working. I purchased a second one and plan on returning the old one. If for some reason this one does the same, I will know longer use your products. My second complaint is my garden tools--two hand shovels that bent when I used them to dig a hole to plant flowers (The soil is sandy, not like clay).

Black & Decker coffee maker Model # M600W is completely unusable due to the water taking at least 45 minutes to drip down over the coffee. I checked for any blockage, but found none. I only used it about 5 times. It was bought because I live alone and have arthritis in my hands and the 12 cup model carafe is too heavy for me to pickup and pour.

Black & Decker coffee maker Model # DCM2160B which is the 12 cup's problem is all the paint peeled off of the covering on the heater plate. What the heck did the manufacturer use on the heater plate? Never had that happen before. Coffee still drips, clock still works, but the heater plate sucks. Oh, and it does drip like the rest of the complainers said! Both coffee makers are under a year old. What a waste of money. No more B and D coffee makers for me!

I replace coffee makers frequently for rental properties. The past 2 weeks, I have found the spring & gasket missing from the filter baskets. Sometimes the gasket breaks and the spring get loose from the filter basket. I found three missing springs and gaskets from (2) Mod. # CM1010B & (1) Mod # CM1050 B type 1 coffee makers (They were installed this winter when I performed inventory replacements for the rental properties). I expected these coffee makers to at least last for one rental season. However, they did not last more than 3 months! I do not have the original boxes (it is impossible to install small appliances in many properties and keep all the boxes). I would like to replace just the (3) filter baskets and not the whole coffer maker.

My Black & Decker Coffee Maker (12 cup) is about six months old and it just stopped working. It's my second one with similar ending. Never again. I'll also report it to the Consumer Products Safety Commission since the power stays on, presenting a fire hazard. I'll go with Mr. Coffee. It's dependable and proven as a good safe product.

I have been in CA since June 5/11, VA nursing travel. I am also in about 3 weeks going back to my home in Texas. My contracts are through. I bought this coffee maker (DCM2500B Coffeemaker) approximately on June 27, 2011. I rarely ever fill out warranty but will start at this time. It has been 8 1/3 months and the coffee made today as usual 3/11/12 and then it quit. The water pump and heating element does not work as of now, very short time for a 2 year warranty.

I am very disappointed that I have to go and buy another one. As of this time, I have thrown away the sales ticket. That's what really happens when you get China products, I have found more and more cheaply made. I think they pray to Buddha they will last the length of the warranty before breaking. I will, from this day forward find American made and stay away from Black and Decker.

After five months of using my 12-cup programmable B&D coffee maker (DE755B), the warming unit caved in on one side. This is a fire hazard as water or coffee spills into the base when filling it. This is my second B&D coffee maker. The first unit I bought had a faulty power light which stopped working after only three months. The coffee maker I had before, B&D lasted more than 18 years. I wish I hadn't replaced it.

This is a dangerous product. The on and off switch doesn't work properly and either won't start or won't shut off. It leaks water sometimes, sometimes not during brew cycle. It's difficult to fill the reservoir without spilling, but is possible with great care and expenditure of time beyond what is reasonable for filling a coffee maker (carafe design). Generally it is poorly made and suggests that B&D products in general should be avoided. This is not the only B&D product that I have stopped using due to safety regards.

Two coffeemakers not working - We bought a Black & Decker coffeemaker BCM1410B on Feb. 14, 2012. It lasted two days, then no power. I took it back to the store where I bought it from. They replaced it. It lasted one day, then no power again. I called Black & Decker. It took about 20 minutes to get through. They said, "oh, just cut off the cord and we will replace it". I'm not sure if they will not catch on fire. Two in a row, now that's bad.

I only had the coffee maker 2 months, I was pleased up until now. When you remove the coffee pot, the maker shuts off when you put the pot back. It shuts off again though perhaps it was some thing we were doing such as maybe jarring the machine as we handled the pot but we have paid special attention and even while handling the pot with kid gloves it shuts off and now this morning the indicator light does not come on and the clock went haywire The reason I'm contacting your company is after 2 months, I do not still have the receipt or I would have just taken it back to Walmart for an exchange your help in this matter is greatly appreciated.

I love the idea of this under the counter coffee maker, but it leaks when you set it on auto for the morning. You get up, and the is water all over the counter. As time went on, it leaked more. This is my second Black & Decker coffee maker. The store where I bought it, replaced the first one for me. The second does the same. I would not recommend anyone, to buy this machine.

It is a Black & Decker Coffee Maker - Programmable.

We received a "brand new in the box" coffee maker as a gift. We followed the instructions and poured in one cup of water, placed the cup under the spout and pressed the start switch. Shortly, the water began to boil and it spit out the top and onto my wife, burning her arm. However, not one drop of coffee or water ever came out of the unit. After navigating the Black & Decker phone maze, I reached a person named Mary who only cared about getting my name and email address, but was not interested in hearing about this dangerous product. She told me she was following a company directive on this. I thought about giving it as a gift to a personal injury lawyer, but decided to offer B&D a chance to rectify this issue.

I have purchased two Black & Decker can openers. Neither would open cans. It is a real fight trying to get these can openers to work! I should never have bought the second one...shame on me! I will never buy another Black & Decker product. I hope others don't make the same mistake that I made twice.

We purchased the Black & Decker TRO490W Toast-R-Oven approximately 1 and 1/2 years ago, and maybe used it once a week. Last week, I attempted to toast bread the usual way, using this toaster oven. The settings were set to medium toast color, and I proceeded to put 2 pieces of bread on the grate. I noticed that the bread started to turn a light brown, and then in a blink of any eye, my bread caught fire. Within a second following, the entire interior of the oven was engulfed in flames. I immediately opened the door and attempted to extinguish the fire by blowing. Luckily, my boyfriend reacted quickly by grabbing a pair of tongs, and quickly removed the toast still on fire and threw them into the sink! I was glad that I was actually next to the oven when it went ablaze, and thankful that my boyfriend reacted as quickly as he did.

I contacted Black & Decker via email, and left a negative review for this oven, and would you believe their only response was to revise my review on this product! Black & Decker emailed me, and forced me to revise my review. What! Although I was only stating facts, they rejected my initial review. I only wanted an investigation, and an exchange on this potentially dangerous product. I am not stopping here. This will be posted on Better Business Bureau, and maybe we will get legal advise. I will also post this on any review website, as well as all social websites, as a possible warning to other consumers. I will no longer purchase any Black & Decker item due to poor customer service, and defective products. They still haven't contacted me, nor will they post my negative review. They're pathetic!

Glass pot for space saver coffee machine is almost as much money as the whole pot. The space saver can opener doesn't work half the time. I am on a fixed income. This is ridiculous.

I purchased a white Black & Decker Spacemaker 12 cup coffee maker Model SDC750 in June 2009. We have had to replace the Carafe four times now due to the glass cracking, once while washing and twice while the coffee was brewing. We have used B&D spacemakers for over 12 years, but this models carafe keeps cracking. We have spent over $30 for each new carafe and spent weeks waiting for a replacement. The glass carafe does not hold up to heat and is very fragile to handle. I have been cut once by the failed glass and burned once when the coffee leaked out.

We purchased a Black and Decker thermal coffeemaker MODEL CM1609 in December 2011. We like the thermal carafe and the simple design-no extra bells and whistles other than a digital clock and automatic start setting. Very straightforward. However, after two weeks, it has become a paperweight. The ground coffee basket malfunctions during the brewing process (apparently becomes clogged) and overflows onto the counter and floor. This after checking carefully to assure that the carafe is correctly positioned beneath the brew basket. No one wants to wake up in the morning to a coffee mess. Avoid Black and Decker in the kitchen. They do great tools but terrible appliances. No more for me! My recommendation is for B&D to spend more money on design and less on marketing. People want products that simply work. Period.

Your web site wouldn't let me change the perpetrator to the "toaster" I have! It burns the inside slice of bread and barely toasts the outside! To toast the outside, the inside is almost burnt. I've contacted you several times and can't seem to get a response. Why? Sent last e-mail 1-16-12 transaction #40386762. Last year, I sent several but give up! Reply please! Tried the phone-that's a joke! I think you should replace my toaster with one that doesn't burn the slices.

I have a Black and Decker coffee maker 12 cup coffeemaker with programmable digital clock. It is not working properly. We (church) try to make coffee, same as always, but the power is on coffee, is not coming. I am very sad. The church people are waiting for the coffee, and it is not working.

I simply have a question I'd like answered quickly. I just bought a Black & Decker iron at Wal-Mart in Ashland, OH. The instructions say that when the iron reaches the desired temp, a green light will go on. Mine never changes from red and sometimes blinks red. Steam feature works. My old Black & Decker iron light never turned green but worked well. It just started to leak after years of use. What do I do about the light not changing to green? I have clothes that need ironing.

I cannot get rid of the 'new plastic' taste. I have run brew cycle many times, using baking soda and drops of lemon to get rid of the 'new plastic' taste. While it is diminishing after 15+ brew cycles, how many more will it take before the 'new plastic' taste disappears?

This is about the Black & Decker 12-cup programmable coffeemaker CM5050. When pouring water into the coffeemaker, it leaks out. When pouring coffee, the urn always leaks. We lose at least a cup of coffee with every brewing. I've learned to pour it over the sink.

I have purchased 2 Black and Decker coffee pots in the last 5 months. The coffee makers work great, good coffee, but the pot leaks when pouring water in and also when pouring a cup. This design is terrible. I think the person who designed this pot should be fired. A company this big would have testing to work out the bugs but evidently the quality control on Black and Decker products are poor if there are any.

Your model # CM1010B is what I was looking for in a coffee maker. Nothing fancy, just brew my coffee and let me sneak a cup before it's done. But, the carafe is terrible. It leaks/dribbles when it's poured. I end up with a puddle of water after setting up to brew and a puddle of coffee when pouring coffee. It is very annoying and I'm close to tossing it and getting a new one, not Black & Decker!

I have had my Black & Decker Coffeemaker a little over a year and after reading several reviews, I realize that I am not the only one experiencing a leak when pouring water into the coffeemaker or coffee into the coffee cup. I love the coffeemaker itself, but can not stand the mess making pot. Not only am I constantly cleaning up the mess made by this pot's pour design, but have to hear my husband's complaints about the coffee spilling out while he is trying to pour a cup. Please let me know if there is anyway to get a new pot that does not leak while pouring.

In the past 9 months, I have purchased 2 Black & Decker coffee makers from Wal-Mart in Beloit, WI. They have a 90 day return policy on them. Within the 90 days or 1 week after, they both failed. I returned them to Wal-Mart and they exchanged them. This was two separate times. The second time they gave me a little hassle about it but did agree to let me exchange for another one and then much to my surprise, the second quit also. I have always trusted the Black and Decker name and have many products. I am not to happy with the Belgium waffle design either.

This is one miserable carafe, but great coffee, what we can enjoy after cleaning up the mess. Please send your improved style. The one with the precise dribble-free design. Also, please send at least a couple of 2 lb cans of coffee (Folger's Columbian Roast Regular) to replace that which was mopped from the counter tops when pouring 1/2 in the cup and half dribbled down the side of your carafe onto the cabinet and onto my sheep skin suede Quaruba house shoes.

They are stained now, thank you very much. I wear a size 11 1/2. You might also include with your warranty damage control package a large container of detergent (Gain Fresh Scent) necessary to wash our kitchen towels after repeated Black and Decker coffee maker mishaps. We use strictly white towels in the kitchen which are all now permanently stained dingy brown.

Please include a dozen all cotton, hemmed kitchen hand towels for replacement. Crate and Barrel carries our brand. We trust that, by now, your coffee carafe design engineer has since been replaced and held responsible for this cruel joke played on your customers, of which there are many. Thank you very much for your prompt response...we think you'll understand this complaint.

DMX1060B, black Friday special at Walmart for $9.84. Lasted about 1 month. Couldn't believe it. First it went blank and I unplugged it, waiting awhile, it came back on but the heating element wouldn't work. Of course I didn't keep the receipt and upon checking, find out this model must have been a special build for black Friday. Purchased a new Mr. Coffee. Never buy Black and Decker.

I steer clear of anything with the Black and Decker label after suffering the p.o.s coffee maker. If the aim is to produce an inexpensive model to promote sales consider this: the negative word of mouth will be nonstop to anyone I speak to between my purchase of the coffee maker and the day I die. I drink coffee always and expect to pour a cup into a container of sorts, not the counter. I quit shopping at sears and therefore K-mart years ago because of their incompetence to locate an extended warranty. I purchased on a scroll saw that broke with two years left on the warranty. I haven't shopped at JC penny since 1988 because they denied me credit but AMEX and Sears gave me credit. So you can see, I do remember bad experiences and love to tell everyone.

I have the coffee pot model CM1050B. The pot itself, must be cast wrong, or I don't know, but I can't even pour a cup of coffee without it going all over the counter. I have burned myself numerous times. I want some kind of carafe pot, that doesn't leak or spill.

The coffee pot (12 cup coffee maker ) dribbles down the pot when I try to pour water in to the coffee maker, and then when you try to pour a cup of coffee, it runs down the pot on to counter top, or whatever is under it. It's a mess.

I have a B&D DCM2160B Coffee Maker. I complained to B&D about the coffee pot spilling coffee when you try pouring out of the pot. It didn't take but one time of pouring coffee in someone's lap while setting at the table to figure out there was a problem. This should be a recall for this type of coffee pot.

I have had my B/D spacemaker almost a year now (model SCD740). The clock can't be seen by me/us, too high and at night there's no light. The water reservoir isn't for short people (5'). I spill all the time trying to get it filled & the pour spout is too wide. My old one was about 10 yrs old and getting too slow but the new one is faster. Can anything be done about the flaking of the finish on the carafe plate?

The carafe leaked from day one. After looking at the design, it actually leaks between the glass and the plastic pour rim. There is a clear silicone that is supposed to prevent it from leaking but mine wasn't sealed due to lack of silicone. I had used it for a month and later took it apart. The silicone was being eaten away from the pot in addition to the poor sealing job in the first place. Too bad because I like the coffee maker but shame on Black & Decker for such a poorly designed and manufactured carafe.

The carafe pours coffee all over the counter when pouring into a cup. It runs down the outside of the pot. It makes a mess and it could possibly burn someone.

In the past year, I've purchased three Black and Decker auto-timer coffee makers. First one, the handle broke and stopped working, and the other two has just stopped working. I'm done with Black and Decker. Even with a warranty for one year, it's not worth it.

In Feb.2010, I had bought a Space Saver coffee maker and 8 months later it, started leaking, brewed very slowly, and then it just burned up. I had got another one under warranty and 8 months later, it started leaking again, therefore, Black and Decker coffee maker are a big piece of **, for the price you pay, which was $70.00.

I bought a Black and Decker Noir coffee maker ,about four months ago and this morning, I woke up to a sizzling noise and my counter covered in hot coffee and the grinds. Only one third of the water actually made it into the pot. All I can say is, thank God, nothing caught on fire because I have a toaster and tea kettle plugged in right beside it. I've been disappointed by Black and Decker before, and I plan to never buy this brand again. I suppose I should mention the hand blender that worked only twice and caught fire in my hand! I think they should hire some product inspectors who actually have an education, and then perhaps less people would be having close calls with fire. My 6 year old is scared; all the appliances are going to catch fire!

Coffee pours in the counter when pouring a cup of coffee. When I pour a cup of coffee, I get more coffee on the counter top than in the cup. With all the complaints of people having the same problem, looks like we've got a reasonable lawsuit. The coffee maker model is a CM1010B.

I bought a DCM2160B 12 cup coffeemaker for about $40 a week ago. It brewed so much slower than my old $15.00 Mr. Coffee which served me well for years. After a week, the coffeemaker would not turn on, heat, or brew. I don't have a receipt for purchase. I trusted the Black and Decker brand.

The carafe of the Black and Decker model CM1010B coffee maker has a defective spout. They need to recall it. It doesn't take a genius to figure out there's a problem with it. When they changed the design from a pointed spout to a flat spout, they must have not tested it. The pouring is super slow. It minimizes the spill but doesn't eliminate it. I have to pour my coffee over the sink, then wipe the carafe before returning it to the hot plate. What's funny is that the manual refers to it as the "perfect pour carafe".

I bought three Black & Decker coffee makers; two as gifts and one for our home. The model number is CM1010B. As so many others have noted, you cannot pour a cup of coffee without spilling it all over the counter. The design of the spout on the carafe is the apparent problem. In addition, although less than a year old, one of the units quit working completely. This is obviously an on-going problem, and these units are still being sold at Wal-Mart.

This is a defective product and should be taken off the market. I called Applica Inc. to complain. The person I spoke with claimed no knowledge about any problem with this coffee maker, but she did offer to send me a new carafe to see if it is any better. She said if not, then they would look into it further. I doubt the new one will be any better, but at least I tried.It seems the consumer is always the loser in these situations. To think many politicians want to weaken consumer protection! Thankfully, there has been no fire hazard (to my knowledge) or burnt skin, as a result of this poorly designed product.

A week after purchasing a Black and Decker coffee pot, model DLX851B, it's leaking almost half of its water out underneath onto the counter. I called the 1-800 number the manual gave me. The company offered no suggestion nor recommendation on what's happening.

I filled the coffee maker with water at about 9pm and set the timer for 6am. I came back into the room at 10pm to get a drink of water before going to bed. As I walked into the room, I could hear something sizzling. I turned to see that the coffee pot was on fire. Black smoke started to fill the room and I was able to unplug the coffee maker. I then put it in the sink to get the fire out.

The coffee maker was a black & Decker, 12 cup coffee maker with auto timer. The counter top was burnt and the coffee maker is a total loss.

my coffee pot has been dribbling ever since I got the thing. it constantly dribbles when pouring water in the tank spilling water all over the counter.It's a black and decker mod#1010mb. I bought it about a year ago and am just fed up with it

This is the 12 cup programmable coffeemaker Model CM1010B; when pouring a cup of coffee from carafe, it spills out all over the place. It leaks whether it is one cup or twelve cups. When I contacted Black & Decker, I was told that there were no reports of any problems with the carafe and that they did not have a replaceable carafe for that unit. I was told to return the coffeemaker to the store where I purchased it (Walmart).

I had received a B&D 8-cup coffee pot from a friend and heard that it is on recall. After trying to call them on the telephone and going online several days to contact them about the coffee pot, I had no response from them. I have no coffee pot and no chance of getting another one through this recall. The online correspondence was to register and it was stated that I would receive an email to confirm my recall registration. I even called and left my number after waiting for 30 minutes. I was told that they would return my call within an hour. Well, I am still waiting for the call back.

I've had 5 Space Maker coffeemakers in the last 12 years. My first one lasted the first 9 or so of these years. That first one was the one that got us hooked on the design, performance as well as being a long-lasting well-made product. It finally bit it after 9 years of good performance and lots of use. I replaced it with the same model I bought at my local Walmart (which I'm not proud to say, my funds were low and we needed a coffeemaker fast). This replacement B&D Space Maker lasted about 7 months or so. One day, after a brew, the clock light went out. I had just made a small pot of freshly ground beans, maybe 20 minutes earlier, and then the clock just stopped. I've had to deal with the online Applica customer service people on four occasions now. They are very, very slow and appear to be "not there all the time" when it comes to actually getting anything accomplished with them. I don't know where they're located. What country are they in? I don't care.

I've learned now to file my claim through the online "slow torture" group and then immediately picked up the phone and waited forever to leave a detailed message with my product date code (AC prong number), phone number and any customer service number they've given you. It takes a couple of weeks at best to get anything done with them. But eventually, I've been successful every time, accomplishing my task. There are definitely issues with the Space Maker OCD 440. I've had 4 of them quit on me for no apparent reason. Not from overuse, negligence nor any issues with my electrical current here at my house. I've had my AC voltage checked twice in the last couple of years for voltage and it's always the same. I've gotten a surge protector now on the very outlet where the Space Maker is plugged into. I also have a Starbucks Barista espresso maker and my coffee bean grinder plugged in there as well, and these products have never had a problem with this AC outlet. You have to stay on the Applica/Black & Decker customer service reps, be very clear with them and eventually the phone rep will return the call. It might be 2 days later but they'll call.

The online people seem to not be able to make a decision on any level to get your warranty replacement coffeemaker without weeks of answering the same questions over and over again, and me (the customer) explaining to them again and again certain issues that have already seemingly have been agreed to or discussed. I don't know what happened with this design on this machines. I figure there's some ** 10-cent capacitor that gets fried because of it just being a bad batch of circuitry components! That would be the easiest explanation to make any sense on this. I love the design. I've had issues from it leaking from time to time. I leave a folded towel below it to catch the water.

I also open my cabinet door above the coffee maker, the condensation after a while will "slowly fade" the finish on your cabinet door above the maker. The heat/condensation gradually dulls my four coats of clear coated polyurethane finish I put on a few years ago. So I open the door a bit so it doesn't steam up right above the maker there. You have to clean the product from time to time. I use a bit of clear vinegar mixed with filtered water to help clear any calcium build up you get from the high mineral build up in the Space Makers or any other coffeemaker for that matter. I know there are packaged cleansers for coffeemakers. I've used those with my Barista and the Space Makers. Buy them if you want.

B&D programmable coffee maker model CM1010B drips every time we pour a cup of coffee. We have to take the carafe to the sink to pour coffee so it doesn't stain the counter top but it still stains the porcelain sink and we have to bleach it out every couple of days. The carafe leaks from any angle and it doesn't matter if it's the first or 12th cup. It leaks all the time. This is the second coffee maker where the carafe is worthless. We have come to expect more from Black & Decker but it is just not so. We are very disappointed in this product.

The item is a Coffeemaker-12 cup. Nothing happened! But I'm certainly not going to pay to try to troubleshoot a product that is only 5-months-old. I couldn't even email to complain about the charge and say I would simply purchase a different brand. Economic damage may be nominal to some, but being unemployed I was really hoping to just get it up and running again. I guess that's what I get for buying the cheapest coffeemaker.

On 03 December, I registered a Black & Decker 12-cup coffee maker. Later I called 800/232-9786 to report that the appliance was not heating. During my conversation with Bonnie, I was advised to cut the plug off, leaving about three inches of cord, and send it to: ACP, 23600 Aurora Road, Bedford Heights, Ohio 44146. I followed Bonnie's instructions and was assigned transaction number **.

A week later, I tried to call customer services again and was not able to get through to an agent but did leave a voice mail message requesting a call back with a status report. I also sent the same request to www.ProdProtect.com. It is obvious that I have been without a coffee maker for so long that I have purchased a replacement and do not want another B&D product. Apparently, their quality control leaves a lot to be desired at the factory and their customer services after the sale is non existent.

On 03 December, I registered a Black & Decker 12-cup coffee maker. Later I called 800-232-9786 to report that the appliance was not heating. During my conversation with Bonnie, I was advised to cut the plug off, leaving about three inches of cord, and send it to: ACP, 23600 Aurora Road, Bedford Heights, Ohio 44146. I followed Bonnie's instructions and was assigned transaction no. **.

A week later, I tried to call customer services again and was not able to get through to an agent, but I did leave a voicemail message requesting a call back with a status report. I also sent the same request to **. It is obvious that I have been without a coffee maker for so long that I have purchased a replacement and do not want another Black & Decker product. Apparently, their quality control leaves a lot to be desired at the factory and their customer services after the sale is nonexistent.

Dripless? Not in my experience!

Description reads like it was written by Black & Decker as an advertising blurb, and is a plain lie.

Worthless. Carafe leaks.

After 2 coffee makers, model cm1010b, in less than 6 months. I have given up trying to get in touch with B & D, both coffee makers spill coffee everywhere while pouring a cup of coffee and both just stopped working with no warning. This junk should be taken off the market.

A Black and Decker 12-cup coffee maker was purchased. The carafe is terrible! It does not pour correctly! The company needs to make an improved carafe that we can purchase. It would be great if they would give them to those who spend good money on what was supposed to be a product from a reliable company. Don't anyone buy this coffee maker!

I bought this coffee pot 2 months ago. This morning, I went to pour a cup and the handle broke from the pot, the screw had come out of bottom of glass part. The coffee and glass went everywhere on me mostly. My stomach is burnt now. I wanted to let you know this because it could have happened to my elderly mom or my child. I'm not happy about being burnt on my stomach but at least it got me and not the others. May you all have a blessed holiday and thanks.

I also bought a Black & Decker 12 cup coffee maker (CM1010B )from Walmart. It works great except for the pesky leaking spout. I wouldn't venture to say that I'm going to blackball B&D altogether. I don't think throwing out the baby with the bathwater is the answer. Most of their products are fine. They have a replacement carafe (GC3000B) available through Amazon that I'm going to try. By the looks of it, the spout design is better.

We purchased a B&D CM10108. From day one, the coffee pot spilled coffee out, pouring fast or slow (I've been a coffee drinker 45 years and never had this problem). Then at 6 months, the maker just stopped brewing and heating but lights came on. Since I had the box but not receipt, Walmart replaced it. The 2nd machine only lasted 4 months. I would not recommend B&D as a reliable coffee maker manufacturer. After my problems, I have read numerous complaints on the same machine, I won't go for strike 3.

Each return cost me something due to pricing. I finally got a credit on 12-4-2010 from Walmart for an exchange.

I got another CM1010B, but this time it was different. The heating element was overheating causing the plastic to burn and melt. It also made a sizzle sound. You could actually hear the electricity inside frying something. I again have written to Black & Decker, not so much for a refund but to warn them of this fire hazard coffee pot. They need to pull it off the shelves. I'm sorry to read it has already happened to a family. Black & Decker needs to face up to this problem. Somebody needs to step in and do something.

I bought a 12 cup programmable coffee maker; model DCM2160B, about 2 months ago. It worked okay for the first month although it had a terrible plastic nasty odor and the coffee had a burned taste but I figured that's what I get for only spending less than $20.00 on a coffee maker. The plastic that covered the warming plate wiped off as I was cleaning it with a dish cloth about a week ago, but the worst thing happened yesterday and today.

Yesterday I put the fresh cold water in and then the coffee in the basket, pressed the button and left to get ready for the day. What I got was maybe one small cup of coffee half of which was grounds, and inside the pot where you should only pour the water was the rest of the grounds and water. I cleaned it out tried again and nothing happened, it wouldn't turn on. This am I tried again to turn it on to make coffee. I'm glad I watched to see what would happen. It turned on but smoke started filling the coffee maker. I haven't contacted black and d yet, but have heard it won't be easy, I will report about my experience with them later, this needs to be recalled!

I bought a 12 cup Black and Decker coffee maker a couple of weeks ago. When it is turned on, it has an electric, smell as though there is something burning. Also, there is an intermittent clicking sound. It can't plugged in. And, I no longer have my sales receipt (my bad) from Target!

It's almost new. The carafe leaks between the glass and the rim right under the pour spout so coffee is on the counter every time I pour a cup."Pour a cup while brewing" feature sometimes works but mostly doesn't. Coffee drips on the hot plate and makes a burnt-smelling mess. I'm very disappointed as this brand had a good reputation.

I have used B&D coffeemakers for over 30 years, and with only a few exceptions, have been pleased with them. However, the model cm5050 that I have is terrible! It is nearly impossible to pour coffee without it spilling outside of the cup. Every morning, it has become a jaw-clenching aggravation to have to stop and mop coffee from the floor and/or wipe it off of the counter every time a cup is poured. If unsuspecting family or friends begin to pour for themselves or others, I have to shout a warning or rush to stop them, before damage occurs. Sometimes, when my back was turned, the damage was done and I was alerted only by angry outbursts, before I could warn them.

On Nov.11,2009, I purchased a coffee maker model CM5050. Less than a year, the coating on the hot plate starts peeling off and then it starts to corrode. Nov.15,2010, I contacted the service center and after about one half hour, I spoke with a rep. and was told this was not covered by the two year warranty.

My husband purchased counter top 12 cup B&D coffee maker about 6 weeks ago from Walmart and threw away the receipt. The lip on the pot is wide and shallow and coffee pours all over the counter. It will probably go in garbage this week. After reading others unsuccessful attempts to contact B&D I will not waste my time and be stressed dealing with them.

I recently purchased a Black & Decker coffee maker, model CM5050. There is a design flaw with the carafe. There is no way you can pour water into your coffee maker or pour a cup of coffee without making a big mess. It continually leaks. We have to keep paper towels close to the maker to clean up the mess. I'm so disappointed. I have a Black and Decker iron that I purchased 15 years ago and it still does the job. I expected better from a Black and Decker product.

I bought a Black&Decker coffee pot a while ago, (not that long ago), and every so often it will mess up (whose fault I do not know). But anyway I finally got a day off of work, had my coffee pot programmed so I could wake up to a pot of coffee, and coffee and grounds were all over the counter and my floor. I thought maybe I messed up so I tried it again, same thing! I cannot have that. That is a fire hazard, and coffee is very expensive. I tried calling but to no avail. I cannot stay on hold all day long, especially when they tell me my expected wait time will be three minutes. Three minutes I can handle, but three hours or three days, no. No more B&D for me!

buy anything. For some reason, this one got thrown out. I would have already taken it back to Wal-Mart for a refund. We had our "old" coffeemaker for years. My husband and I talked about which brand to buy. He was in construction for many years and purchased many B&D tools.

We decided, we can't go wrong with B&D. Boy, were we wrong! At times, it makes a terrible noise, the "sneak a cup" feature has gotten hung up and the thing that bugs me to no end, water and coffee spill out when you try to pour either one. It's a mess every time I use it, hate it! I am on a fixed income and wanted to be sure I made a good choice. I don't know when I can afford to buy another. You can bet I won't be buying Black & Decker, ever!

I purchased a programmable Black & Decker 12 cup Coffee Maker. So far the appliance works fine but the carafe leaks like crazy from under the lid rim. Filling the machine with water leaves a mess and even worse is trying to pour a cup of hot coffee; half the coffee ends up on the counter. I tried via the company's e-mail to report the problem and request a resolution (or refund) and no matter what I did, it would not accept as valid the serial numbers from the machine.

Consequently, I was unable to e-mail my complaint. After reading that other customers have had similar or worse problems with this machine, I am going to replace it asap and never again purchase an appliance from Black & Decker. My initial reason for purchasing from B&D was due to their reputation but I see now that they obviously take no pride in their workmanship and do not stand behind their products. I'll add B&D to my list of companies that do not deserve my hard earned money and that includes any of their products.

Bought a Black&Decker Coffee Maker, model CM1010B. It spills every time you pour a cup of coffee.

I purchased a Black and Decker Model number CM1010B. It leaks so terribly every time I pour a cup of coffee! It is wasting so much coffee, and makes such a mess with every cup we pour! I hate it! It should be pulled from the shelves. It is a burn hazard! It has wasted so much coffee! It has also stained my counter top!

2 weeks ago, my fiance and I bought a black and Decker 12 cup programmable coffeemaker model # DLX1050B, that is guaranteed to cut off in 2 hours. My fiance came home from work about 8am. We went to his mom's at 9:45am thinking the coffeepot would turn itself off in 15 more minutes. We got back about 11:45 or so and our entire house was on fire. The Fire Marshall said it was from the coffeemaker, it did not shut off or something malfunctioned. Now, we have no home. Had no homeowner's insurance because times are hard, and don't know what we are going to do to rebuild. There is no recall on this coffeemaker but needs to be one as soon as possible, so that this doesn't happen to anyone else.

I bought the 12-cup programmable B&D coffeemaker from Walmart less than 4 months ago. Now, it has simply stopped working. The lights all work and I can push the "start" button and program the clock, but it simply won't brew. I emptied it out, made sure everything was connected and the drip valve was in line, but still nothing. I tried to call the service line and even though they list Sunday hours for service, I got a recording telling me to call back on a weekday. I also resent the fact that I just can't take it back to Walmart but must deal with B&D directly. Never again will I purchase a Black and Decker product.

My under-counter coffee maker was recalled. When the replacement arrived (months later) it also leaked, worked for a few months, then stopped altogether. Black and Decker has agreed to replace it when I once again cut off the plug, and to return it to them with a check. I really want to pay them to send me another leaking coffee maker? No.

This is my second coffee pot in 3 months. The water spills over, and the light stops working. I just had this coffee pot for 2 weeks. I'm really upset. This is a piece of junk. I will never buy another product by Black and Decker again.

I bought the Black&Decker 12 cup coffee maker CM1010B a month ago. The carafe is a joke. The lip is too wide and short to pour. We have to keep a pile of towels down to pour our coffee, only 1/4 of what we actually pour hits the cup. Tried to call B&D and got the runaround. The lady I talked to said it would go to their "research" dept. Right. Good thing I didn't hold my breath.

The 12-cup Black programmable coffee maker from Black & Decker is a horrible thing. For the first week, it stank up the whole house with the smell of hot plastic. On top of that, when the pot heats up, the plastic rim expands causing the pot to leak all over everything when pouring. I will never buy another small appliance from Black & Decker. Power tools, yes but coffee maker, no.

my model DCM2160W 12 cup programmable coffee maker is the worst appliance I have ever dealt with. The pot will not pour any quantity of liquid without spilling. To fill the maker up, I have to use a measuring cup and I have to pour coffee into the cup over the sink. That's a distraction, but the biggest problem is the buttons freeze up and don't work.

The on/off switch won't go on when you want it to and won't stay on when it finally responds. The buttons all stick which may be because water or coffee got into them but that would be because they are located in the wrong place. Finally, the non-stick surface of the warming plate began to come off shortly after the maker was put into service. This appliance is worthless and belongs in a trash bin.

My mother purchased a CM1010B on April 20, 2010 for my birthday. We soon realized that each time we pour coffee, it drips down the cup as the lip is too wide to allow a correct stream. I mean it runs down the side each time you pour coffee or pour water into the receptacle. What an inconvenience having hot coffee or water all around the pot each time you use it. I am looking for the best replacement now. It is dangerous to allow my elderly mother to pour her coffee because you can be sure it will drip hot coffee from the pot, down the cup and counter.

This model coffeemaker exemplifies a new low in appliance design. We plugged this piece of junk in, turned it on and the very first thing it did was spray water from the left side all over the counter. We shut it down and on. On inspection, I saw that there was a tube in the water tank that discharges water (with force) straight at the seam where the lid meets the body of the machine.

I fixed the problem by attaching a makeshift "hood" over the tube, which deflects the water downwards, back into the tank. Okay, ready to try for coffee again. We cleaned up the mess, set the contraption up for 10 cups and gave it another go. It took 37 minutes to come up with 4 cups, this is the slowest brewer I've ever seen. When we got around to actually pouring a cup of hard-won coffee, some of the liquid actually made it into our mugs, with the rest of it dumping all over the counter!

This is the worst carafe design I've ever seen! I just unplugged the whole mess and tossed it in the dumpster with the rest of the trash. Black & Decker/Applica Consumer Products, Inc. should have actually done some product testing before unleashing this **-designed piece of junk on an unsuspecting public.

Model CM1010B. Had this coffee maker for maybe 6-7 months, and this morning it decided to simply stop working. The electricity is functioning, as the time is on, I'm able to turn the unit on and off, but it simply will not make coffee nor will the plate heat up. I'm really disappointed, as this is probably the 4th or 5th B&D coffee maker that has stopped working on me. I also experienced similar issues with the carafe and spilling. All in all, I won't be buying another Black and Decker item ever again. Economic damage. Have to go out and buy another coffee maker. This time not Black and Decker.

I purchased a 12-Cup Programmable Coffee Maker model CM1010B on 04/05/2010. For the first week or so, the coffee carafe poured fine and after that, it started dripping all over my counter. I emailed Black & Decker and they replaced the coffee carafe and the replacement does the same thing. You have to hold the coffee pot over the sink to pour or it spatters everywhere. This is a defective coffee maker.

I purchased a 12-cup Black and Decker coffee maker less than a year ago. After two months, it quit working completely. I cut the cord and sent it in, and Black and Decker replaced it. It is now six months later and this one has quit working. I agree also with the other complaints about having to hold it over the sink to pour a cup of coffee. This has been a pain from the beginning. I will never purchase another Black and Decker product. Be warned if you buy this product.

I bought this new B&D 12 c. pot in June and thought it was just me, not remembering how to pour out of a coffeepot, but what on earth did you do to it to make it pour all over the place like that? I have been intending to send it back to you but thought I would just email you first, and now that I have read all the others who are experiencing the same problem, I can see it is just a bad product! And I have had B&D pots before, and weed eaters, blowers, lawnmowers, etc and it was always a superior product, not anymore! This is a joke! So I won't return it, I'll put it in my church yard sale with a note attached explaining its problems. However, I won't be buying it again, you can bet. Sorry to sound so grouchy, but it's early and I just poured my first cup of the day and then had to mop up the kitchen!

Recently I moved from California to Colorado. We decided to leave our beloved Mr. Coffee behind due to lack of space, and the possibility of it breaking during the move. I went to Walmart and purchased the B&D CM1010B due to the appeal of the way that it looked, and the claims that B&D made on the pot.

I thought that I must be in a hurry for my coffee, and that's why I was spilling it everywhere. Like everyone else that I have read on here, it worked perfectly for about three weeks. Then the troubles began. I was unable to program the coffee maker anymore, and assumed that I just needed to find the book because I must be doing something wrong. But I wasn't that concerned, so I went on with other things.

One morning I made a cup of coffee, and it was fine. Then my husband decided that he wanted coffee a few hours later. It brewed the coffee, but not all of the water went through. I was baffled. The other issue was that the coffee was not hot. I removed the carafe, and lo and behold, the heating plate was stone cold. I tried the clean cycle, and nothing happened. I unplugged the unit for 24 hours and tried again. It won't even process the water. The only thing that I can think of is that all of the excess water burned something out. I am extremely disappointed that I spent the amount of money that I did, and the coffee maker worked for all of three months. I am also of the mindset that I will not purchase from B&D ever again. What a nightmare and disappointment!

This is about your product model number DCM2500K Smart Brew. This concerns the product is not up to expectations when I bought the firs one three years ago and I had to buy a new one every year since. I don't intend to buy any more from black and decker. if it can't last more then one year I don't want it. There are only two of us in this home and we don't use it alot so I will find another product that is a quality product. Thank you.

I have Black and Decker Coffee 12 cup coffee maker. When pouring coffee, you need to put your cup in the sink or you will pour coffee all over yourself, the counter, and the floor. I agree with the other lady who said she would not even give this piece of junk to goodwill.

The B&D CMB1010B coffeemaker is the most poorly designed appliance I have ever used. It is impossible to fill the water reservoir without getting water all over the burner and countertop. Thanks to the stupid wide pouring spout on the carafe. It is also important to pour the coffee out of the carafe without similarly spilling it. I've taken to pouring the brewed coffee over the sink! Furthermore, the hour and minute buttons do not lock so when cleaning up the water spillage, one changes the time! What are the designers and product development people thinking?

12-cup coffee maker carafe spills water a lot when filling the machine. Coffee cup must be filled over the sink because it goes all over them too. There's very poor design on the carafe. No more B&D for me.

The price was right, but you get what you pay for! I couldn't pour a cup of coffee out of the carafe without spilling coffee everywhere, if my life depended on it. I can't believe B&D made such junk! Never will I buy their product ever again!

My husband and I have purchased 2 Spacemaker Coffeemakers by Black and Decker. The first one just stopped working for no reason at all one morning. We bought a new one to see what would happen, and guess what it hasn't been quite a year and the same thing has happened! I have tried to contact Black and Decker with no luck to see if there is a Warranty or a chance to receive a replacement coffee maker, but am unable to contact them by email. My sister did get a replacement one for her's when it broke. It would seem that Black and Decker would make it easier to contact them with problems and fix the problem with the coffeemakers just quitting working. I want a refund or a replacement Coffee Maker as soon as possible. I wonder if this problem could be a fire hazard!

I bought a 12-cup Black and Decker coffee maker and it has been a nightmare pouring a cup of coffee. The coffee goes all over the place and hardly ever goes in the cup. It's the most frustrating experience I have had with coffee makers. I want my money back. It can burn your hands and have coffee stains all over the cupboards and floors

Black and Decker SDC740 coffeemaker: Five months after purchase, the plastic handle holding the carafe came apart with a full pot of coffee, resulting in hot coffee and glass flying around the kitchen. They promised to replace the carafe in 2-3 weeks. It seems that there is a backlog replacement requests!

Wow! Misery does love company! I, too, purchased a solid-looking, built to be the best, coffeemaker made with Black and Decker name (model CM5050). I thought, "this is it!". Boy, I couldn't pour a cup of coffee without dribbles no matter which way I lifted, turned or tipped. So ** frustrating. Don't those engineers make any coffee with those carafes? Come on, B&D. You are losing business. Now what do I do? Another coffeemaker! I did get a $5.00 used one at a garage sale that works great! Yes, an old, cheap model made by Black and Decker.

I've been reading the other complaints about the B&D coffeemaker model CM1010B & I totally agree with everything that has been said. It was OK for the first few weeks then started to leak all over the place. It's burned my wrist when the hot coffee splattered on the counter as I was trying to pour it into my cup. And it has spilled so much that at times it runs down my cupboard. I've always purchased Mr. Coffee & when my last one died on me I went looking for another. I saw the B&D & liked the design & decided to try it. I will never ever buy anything but Mr. Coffee again! Shame on B&D for making such junk. I'm not even going to try to get another carafe as I'm sure it will do the same thing. Right now I'm using my old carafe from my Mr. Coffee until I can save to get another new Mr. Coffee machine!

My husband and I recently purchased the B&D 12-Cup Programmable Coffeemaker, Model #CM1010B. It touts a "Perfect Pour" carafe (they have even trade marked "Perfect Pour"). For the 1st week or so, this was true. Then something happened (perhaps the glue around the seal dissolved). "Perfect Pour" is definitely false advertising as this coffee carafe leaks like a sieve when you try to pour the coffee. I wish I could get my $$ back for this poor excuse of a coffee pot. I can't even give this coffeemaker to Goodwill as I wouldn't want someone else to be forced to deal with it. So the only thing I can do is throw it away. I'm very disappointed in B&D.

Brought home 12 cup Black and Decker coffee maker. I was so pleased that the pot didn't leak used it for 3 weeks or so and I guess the glue dissolved around the top and now it leaks worse than any coffee maker I have ever used. No need to try to take it back, no box and do not want another one. Just thought you would like to know this. Just upset that I spent $50 on this and now I have to buy another one.

I bought the 12 cup programmable coffee pot for my husband for Valentine's Day. What a waste of money! The carafe leaks when adding water or pouring coffee and the cleaning cycle doesn't work as the instruction manual says. When we contacted Black and Decker, they basically said tough. Maybe Black and Decker should stick to making yard equipment.

I was for many years a serious devotee of Black & Decker products. They have cured me, however, of ever again owning a B&D coffee maker after I purchased the B&D Model CM1010B. It piddles all over my counter when I'm either filling the reservoir or pouring coffee; a serious design flaw. Shame on you, B&D, for making it. Shame on you, Walmart, for selling it. I will donate my B&D coffee pot to the B&D executive lounge in Towson, MD. This model would get recalled and redesigned very quickly the first time it burns one of their suit and tie types.

My space saver coffee maker sounded like it was turning on all by itself. I knew this was impossible since the generator wasn't running in my fifth wheel. I looked up and saw the area where the digital numbers are were flashing all kinds of funny symbols. At this point and time, my daughter yells to me that it smells like something is burning. I jump up and unplug the coffee maker. It was very hot to the touch.

The insides had an electrical short and burned up the coffee maker. Good thing this didn't happen while we were asleep or the trailer was in storage. So far just the time spent to remove the old coffee maker and purchase a new one. And the time researching how to get my money back for it, and to notify Black & Decker.

Black & Decker coffee pot leaks excessively while pouring, improper seal. When filled with water, very top heavy to push back under cabinet. While pushing into place, to little room to push and can cause a change of settings. I simply would like to get my money to buy a better product. This product is just ready to be a big problem for someone, and should be recalled.

Do not buy the Black & Decker Space Maker Model Number SDC740 under Cabinet Coffee Maker, it is junk. In mid December, we replaced our third B&D coffee makers, all of which we were very pleased with. This new one was different from the three previous ones. When I installed the new one and ran clear water through it for the first time, the carafe cracked. I called the B&D warranty number and they said they would replace it, but they were out of stock. But as soon as they came in, they would send me one. Two and a half months later, we received the replacement.

The first time I set it up and we turned it on to brew our coffee we ended up with a mess all over the counter. The new carafe's base diameter is slightly smaller than the warming tray base and will not push in the lever that allows the coffee to flow into the carafe, and it over flows all over the drain board and into anything under it. Another problem we have with it is when you fill the container with water when you are setting it up, the water will leak out around the container and all over the drain board. As I said before, we have owned three B&D under Cabinet Coffee Makers and were very satisfied with them, but the new style one is junk.

Coffee pot: The numbers on the side are dumb. 4 do not mean four cups. It actually means 2 cups. These numbers need to be changed to reflect exactly this.

The canister on my Black & Decker Coffee Maker leaks so bad when I try to pull a cup of coffee. Also, it creates a big mess when pouring water into maker when making coffee. A friend bought the same maker and had same problem but in her case when making the coffee, so much water spilt on system it shorted out and stopped working.

I'm very disappointed. This is a replacement of a Black & Decker coffee maker I had for over 20 years. Hoping I would have same quality, but I guess selling out to China to save few extra bucks is more important than quality these days.

Purchased a B&D Brew n' Go online on Feb. 21, 2010 through www.buy.com, via a dealer (DataVision). It was $24.04, shipping included. When it arrived a week later, the permanent filter basket had a hole in the mesh. The mesh hadn't been properly applied (sideways) and a gaping hole would let coffee grounds through. The operating manual stated that you were not to call Black & Decker as this product was distributed by Applica. I contacted them about the basket and it took them three weeks to send a replacement.

As of today, April 17, 2010, the entire unit has quit working. The brew button pushes down just fine, but the light doesn't come on and it won't brew anymore. I should have read more consumer reviews. Black & Decker/Applica kitchen appliances are terrible. I was given a Black & Decker 'Cup At A Time' brewer as a Christmas gift in the late 80s and it functioned fine for 20+ years before finally wearing out. The Brew 'n Go was supposed to be the 'upgrade'. I am disgusted with Black & Decker/Applica and all the other companies that sell Chinese-made. The fact that this thing quit after less than three months tells me that I don't want a replacement. I will never buy another Black & Decker/Applica anything. I will be doing research for American made appliances from now on.

Black & Decker model CM1010B is the worst coffee maker we have owned in 40+ years of drinking coffee. Every time you try to pour a cup, the spout on the carafe leaks all over the counter, your hand, your clothes, and anything close to you. This is the worst possible design and the person responsible should never work in product design again ever. Also the warmer doesn't keep the coffee hot; at best it keeps it lukewarm. Also the coffee maker produces so much steam at the end of the brew cycle that it is ruining my cabinets above it. We will not ever buy another Black & Decker anything.

I bought a Black & Decker 12 cup Coffee Maker just before Christmas. The "Off and On" switch popped out and now the coffee maker is useless. Please respond!

Our brand new eight-cup coffee Carafe maker that we got as a gift for Christmas broke within the first week. The handle keeps coming off and we've glued it several times. I'm tired of American made appliances not lasting. I'm tired of our throw away mind set.

I cannot believe that you would sell a coffeepot with such a bad design, that every cup you pour drools all over the counter and floor. I am so mad. I bought two, both fifty, each one was for a gift, and was one for us. How do you think I'm thinking, knowing their coffee is drooling all over their floor and counter. We had cheap Mr.Coffee for years that did not slop coffee like this. I thought we were upgrading with this. Shame, shame, shame! Whats really maddening is, you knew this thing poured like this. You had to know all things get tested for this kind of thing, and you sold it anyway! No, I do not want you to send me another pot. I don't want anything to do with Black and Decker!

We purchased the B&D coffeemaker from Walmart, model #CM1010B. It has to be the worst-made coffeemaker ever made. It leaks so much from the carafe that you can not pour a cup of coffee. It is very poorly designed. If it was made in the USA, it may work correctly. We have had nothing but trouble with this product. The coffee does not stay hot, but it will scald you the first cup because it goes on you, not in the cup. A waste of water, coffee and time!

I bought a Black and Decker 12-cup coffeemaker (Model No. dcm3200b) that had a missing brew basket which they later supplied. The machine didn't work and the replacement doesn't work either. The retailer won't refund because all they deal in is junk and junk dealers never refund whether the product works or not.

I purchased a net coffee pot Black & Decker Smart Brew. Less than a year old, it died, and would not produce coffee anymore. I boxed it up and sent to Black & Decker. About 6 months went by, I sent several letters, and got no response. Finally, I sent a letter to the president with a copy to the service center, but nothing. I was dressing to go to court house and file a suit against B&D when I got a call from service center saying they could not find my coffee pot. I gave them the date sent and the date it arrived at their plant. Long story short, they sent a replacement pot. That was less than a year ago. The replacement pot died the same way this morning. So why should I ask for a replacement pot?

I bought 2 new Black & Decker coffee makers to replace old ones we had which were Black & Decker and had never been a problem. Both of these made coffee which was only lukewarm so we took one back to Wal-Mart where I bought them and the other I decided to see what Black & Decker would do about the problem. I proceeded to find out Black & Decker had sold it appliances to Applica Consumer Products.

I e-mailed Applica and quickly received a reply asking for specific information about the coffee maker. When I returned the information asked for, I was told that for $7.50 shipping, they would send me a replacement. Didn't care for having to pay shipping but decided to any way rather than going back to the store and then shopping for another one. They shortly sent me a new coffee maker, albeit a different model, which so far works fine. The only economic damage has been the return trip to the store and the $7.50, which I guess isn't too bad seeing as how the quality of most appliances is not all that good unless you pay a lot more than $25.00 for an item.

I purchased a 12-cup Coffeemaker, model CM1010B from Walmart. This leaks when pouring the coffee from the carafe. This is a poor design and a nuisance.

The B&D Cafe Noir coffeemaker is the worst product I have ever bought. It leaks coffee all over my counter top, and doesn't keep the coffee hot. There's nothing I can say good about this product. It's the last B&D kitchen I will purchase. I had new carpet installed in my kitchen, and the next morning I started coffee, jumped in the shower and when I came out, it was running off the counter onto my new carpet.

I bought a Black & Decker coffeemaker from Walmart in Troy, Ohio. I have never been so mad about a coffeemaker as I am about this one. If it wasn't for the fact that I do not have the receipt, I would take it back. This coffeemaker leaks so bad that you have coffee all over the counters every time you try to pour a cup. The lid is of such pour quality and is so thin. It's just a piece of plastic sitting on top of the coffeemaker. I used to like all Black & Decker products, but I think their getting just like all the other places that make such poor quality products. I probably will get a letter back stating how you have taken my complaint very seriously and will take care of this complaint in the future.

The warmer does not keep the coffee warm enough. Even if the auto timer stays on for the 2 hours, the coffee in this time is lukewarm. We always have to microwave our cup of coffee to drink it hot enough. Can the warmer pad be adjusted?

Less than six months ago, I purchased a new Black & Decker coffee pot, model #DLX1050W Type 1, 120 volt, 60 HZ 975W. Initially, I was very pleased but it soon began cutting off occasionally for no apparent reason. Today (1/21/10), it again cut off and this time it will not restart! Naturally, the store warranty has expired. Based on the many years of service we have enjoyed with previous coffee makers, we feel this is entirely unacceptable and would hope that you will honor your reputation and this complaint with a replacement of at least equal value.

This coffee pot quit working after less than 1 year.The handle broke on the coffee pot and could have caused someone to really get burned. This coffee pot also leaked water on the counter when brewing . I am very unhappy with this product. This is the 3rd space saver I have purchased from Black and Decker and will never purchase another.

Black & Decker Smart Brew - 5 cup - went out suddenly after two years.

I was informed by Applica Canada Corporation that our **** Black & Decker Brand, 8-Cup Thermal Coffee Maker was being recalled on August 31, 2009. On early September, Applica sent a list of substitute items to choose from. We did not need any of the items and there were no other Thermal Coffee Makers to replace our coffee maker with. There were phone calls back and forth but no one could help us out. On September 25, 2009, at 10:36, I talked to Kelly at Applica. She listened to our problem, talked to her boss, and said that we had to select items from the substitute list. The coffee pot being offered as a substitute was glass and I could buy it on sale for $25 at Zellers. It also included a small George Foreman Grill which we already have or a juice extractor which we already have.

On October 9, 2009 at 11:10, I talked to a male who offered me $50 so I asked to talk to his supervisor, Carla. Carla then offered me $55 and she said that she would forward my file to her supervisor then he would call me. I never heard back from anyone. I no longer had the bill as the warranty had expired. This coffee pot was still on the Canadian Tire site in Coquitlam for $89.00. All I wanted was to be able to replace the thermal coffee maker that was recalled. I phoned Applica a number of times but I was told that the $55 would be mailed soon. On November 26, 2009, a very large box was delivered to our home. This was from Applica. I did not open the box, I phoned Applica and I talked to Kelly for a second time.

Apparently, there was a mix-up and someone had decided to send us two of the substitute items. My husband and I decided to hang onto the box as insurance but Kelly said that our check would be sent when the package was returned. My husband drove to a post office to return the parcel so it could be tracked. There is still no check all through December. Just as we were about to contact Applica for the 7th or 8th time, our check finally arrived after Christmas. So what have I learned from this experience? That I will never buy again a Black & Decker product. The crazy thing is that I have 4 of the replacement items already which are also Black and Deckers iron and convection oven. My husband has a number of B&D electric tools. Once they are gone, never again. It used to be a good company. And I have my fingers crossed that none of the B&D products I have bursts into flames. Their record is not very good.

My B/D quit on us 2 days ago so today I purchased a new B/D coffee pot model #CM1010B today is 12-31-09. I really liked my Black&Decker so I got another one. I had the old one for only 2 years & it quit suddenly but am not concerned. I tried to register my new one online but when I pulled up the web site not anything I read told me to register or where to register so I feel the website is a bogus site or perhaps someone can tell me where to register.

I bought a model ODC450 to fit the space in my motorhome. After almost a year of using it and putting up with the drips from the basket I found a recall on the basket. I went through the channels and sent Black and Decker the plug from the old unit. Black and Decker sent me a new unit model ODC440 because my unit could not take the new basket. The new unit also drips hot water just like the old unit did no change as far as I can see with the new basket system. We are now on the road and this is the first time for the coffee pot and it totally failed. I had noticed a lite smell of electronics burn but wasn't sure where it came from. I removed the coffee pot and then found where the smell came from. A fire in a motorhome would not be fun! I am very dissatisfied with Black and Decker coffee pot and will not purchase another.

Purchased Model #CM1010B coffee maker which leaks on counter when pouring coffee from carafe of Black and Decker product. Just a nuisance to have leaking every time a cup of coffee is poured.

Poorly designed carafe. It is impossible to pour coffee without leaking/spilling all over counter. I have to pour over the sink or make a big mess with every cup poured. I cannot believe Black & Decker would actually market this product knowing full well after testing that it does in fact leak. I am very dissapointed and will not purchase any other Black & Decker products will not recommend these products to anyone.

I recently bought a Model CM5050 Black & Decker 12-cup Programmable Coffeemaker. It is virtually impossible to pour from the carafe without spilling coffee. B & D evidently had no design engineer working on this product--or if they did, he should now be in the ranks of the unemployed.

Just bought it last week. The coffee pot drizzles no matter how you try to pour the coffee. The design of the spout seems to be the problem. End table stain, book stain, chair stain, carpet stain.

Unit brews fine, I am waiting for it to fail like the rest of the posts. My biggest problem right now is that the thing cannot pour a cup of coffee without leaking all over the counter. It is absolutely ridiculous. Out of a 10 cup pot, I probably end up with 2 cups on the counter after normal pour rates. I have never seen anything like it. Last B and D I will ever buy.

I bought my coffee machine at target and within 6 months it just stopped working. Nothing no lights, it was like it just was not getting power. So I tested the socket and there was juice. I took it to target and they did not not have the same unit. So I went through B & D Site and cut the plug and sent it in and recieved a new one. I get my new unit and ONE week it did the EXACT same thing, just quit working. I called them very upset, they assured me that I was the only one that this has happened to. Well I just recieved today Dec. 11, 2009 my new one I will see how long this one lasts. I love the unit, the looks of it is what I was looking for.

We purchased a Black & Decker Spacesaver Coffee Maker in March of 2009. Within 3 months we returned it to the store for an identical replacment. The new one quit working within 5 months and (you'll never guess) the store no longer carries these coffemakers so I now have to purchase another coffee maker. These aren't cheap items and I like that the water goes into a unit that just "plugs" into the front of the maker....saving the whole pull-out/push-in (scrape counter) motion every time we make coffee. I am very disappointed and out the expense of the initial coffe maker and fuel to the store for the replacement. :(

I have a black and decker spacemaker coffee maker that has already been replaced once. This will be the second time it's quit working in 6 months. This product obviously is not up to standards for whatever reason. I have owned inexpensive coffee makers that have lasted for years and this model hasn't even made it to 6 months. I think that the company needs to recall the product itself not just the basket that leaks. (which the basket still leaks as well even though it was the style to stop the leaking)

Nothing serious has happened yet, but the design of this product is so user-unfriendly that it needs to be noted. I have a Mod. TDM999 counter-top coffeemaker with a carafe pot. To make coffee, one fills the carafe with the appropriate amount of water and pours it into the reservoir. However, the narrow opening to the reservoir spans the back of the unit, just below the cover hinge. The hinge assembly divides the opening, leaving 2 available pour spaces. The cover only lifts to vertical, so blocks any pouring movement in that direction. So one is left to try to hit two smallish targets while trying to fit a broad pouring vessel into constricted space. Any miscalculation results in water all over the counter. Only a hose could fill this unit neatly! Next problem: the pot. It has a two-position screw lid - fully closed for brewing and keeping the carafe contents hot, and a "pour" position that's a half-turn open. The pot dribbles badly both with and without the lid, which means additional mess when filling the reservoir, plus being unable to pour a cup of brew anywhere except over the sink, unless you want stained mats and clothing, and even burns. There cannot possibly have been any pre-production user testing of this product!

I think that it's a shame that Black and Decker would make such a terrible coffee maker. As soon as I bought it, it started to leak and within 5 months of my purchase it completely stopped working. I always thought that Black and Decker was such a good brand name. I am very disappointed.

I purchased a black & decker spacesaver coffeepot model #SDC750. Within 2 months the pot quit working all together. Before that time, it overflowed hot water and coffee grounds all over my counter on several occasions. Thinking it was a faulty coffee pot, I returned it to Target and got another one. This time it overflowed on two occasions again, and quit working within 1 month! I will never be purchasing another Black & Decker product again!

I was given a B&D coffeemaker model#TCM450B for christmas of 2007. it was working find except it never poured good. then today I made a pot of coffee and there was this smell. the pot was melting to the base. This is a thermal coffeemaker so the base is not a heating surface but as I found out the heating unit for the water is under the base where the pot sits. So if anyone out there has this unit I would think about replacing it.

i purchesed a black and decker coffee maker in may of this year and yesterday it decided not to brew anymore all it dose is get extra hot and left a burn mark on my counter

On February 18, 2009, I purchased a Black & Decker 8-cup Thermal coffee maker. After about 6 months the pot started dripping. Since then the coffee basket drips down the side of the pot, the basket fills with hot water but doesn't fall into the pot. When the basket is full, of course, we have hot water, coffee grounds and coffee all over the cupboard and under the coffee pot. Today this happened two times immediately after each other. We paid 49.99 for the coffee maker and I have my bill which I will be returning to Canadian Tire today. I will NOT be buying another Black & Decker coffee maker.

I bought the model CM5050 12-cup programmable coffeemaker at Wal-Mart. At first, there were no problems. After using it for about six weeks, the carafe now leaks when you pour it. We can't figure out where the leak is coming from, but no matter how you pour the coffee, the carafe drips.

I'm very disappointed at the quality of this product!

purchased your coffee maker, cat. #de790b, typt 1. I 've read coments about this model and I agree with others with the same model. It doesn't even brew the coffee hot, and it doesn't keep the coffee hot. This household will NOT purchase any of your prodects.

Black & Decker should be ashamed to have their name on this coffee maker. I have used space makers for over 20 years, they usually last 4 to 5 years. At 2 or 3 pots a day I find this acceptable. I bought this new design, last exactly 97 days and leaked water. I was pleased Applica replaced it for $7.50 s&h, however they replaced it with one that did not leak water but lasted only 13 lousy days. I have contacted them again to see what they will do.

Even if they replace it everytime it goes bad, at $7.50 s&h, the time & effort of contacting them & installing the maker, keeping a spare maker handy for when the next one goes bad, I might as well suck it up and live with a counter top model. I say shame on Black & Decker.

I bought a Black & Decker coffee maker model# and after the first week it started to leak,so I took it back to the store and without any questions they gave me a new one.Now we went through putting up the brackets again and it took about 2-3 weeks and it started to leak again but this time it wasn't just a drip the basket was over flowing.I emailed Black & Decker about the problem and thier answer was for me to send the coffee maker with my receipt and they would replace it and they gave me a contact number.I looked all over for my receipt and found all but the coffee maker so I called the number and explained my problem and that I had registered my coffee maker with Black & Decker but had misplaced the receipt.

Well she made it very clear there wasn't anything she could without the receipt and suggested I look again.Well I was upset after all I spent over 50.00 for the coffee maker and bought this brand believing in the company,well my opinion sure has changed.Then about 2 months later I recieved a email about the recall funny how the registration means something when the issue is LIABLE for the product.

Then I got the new basket for the leaking coffee maker and it lasted about a month if that long and the spring that releases the drip broke off and you can see that they were made so fast because of the recall that it wasn't cut deep enough to hold the drip control.The story ends with the coffee maker being 8 months old still leaks and the sneak a cup feature doesn't work and I am out 50.00.I learned a lesson DON'T TRUST A BIG NAME COMPANY again

purchased spacemaker coffee maker. not only got burned and countermess as water went everywhere but in less than 30 pots made it quit all together. best guess is this water prfoblem water gets to guts. i suggest class action these makers not cheap. then there is the labor to install and remove. counter $50. maker $60. burn cream $5. and labor in and out of cabnet install $50. total impact $165.

The next day the coffee makes stopped working and the exploding sounds stopped. It became obvious that it was the DE790B Black & Decker coffee maker steam building up in the brewer. This tells me this could cause serious problems even fire or bodily engury. $50.00 lose

I had my first B & D Spacemaker coffeemaker( with a clock-dial face, not digital or LED display) work well for at least 10 years. When it died, I bought my next one, in white, with the digital clock display, about a year ago. It leaked and dripped from the basket, and it was recalled a few months ago. I filled out the recall paper and received my replacement basket within 4 weeks. Then, I noticed the carafe was cracked. I called Applica, who handled the recall, and was told this was my problem and I could order a replacement carafe from them for $29.90. I found the exact same carafe on another site for $16.00, so I ordered it from them yesterday. Then, this morning, the whole system died. It was not the outlet, or a flipped circuit. The machine is dead.

After a few months of use we noticed that the Teflon warmer of our SpaceSaver Coffee Maker was wearing off. I emailed B&D to find out if I could purchase another warmer at my own expense and found out about the recall due to the filter basket. Although our problem wasn't related to the basket and it's an excellent coffee maker, we elected to participate in the recall. I was sent a return envelope and instructions to cut the plug from the cord, send it in and toss the coffee maker. I was also informed to wait 2-3 weeks for my replacement to arrive. That was 9 weeks ago!!! I'm unable to contact Applica Consumer Products, the company handling the recall but instead, we're referred to their website that tells us that it's "currently set to Registered In Warranty Replacement status."

Hey B&D, if this is what you expect us to endure as part of your "Customer Service", I would like to remind you that Customer Service means servicing the customer. We can get along just fine without you...can you get along without us? Unacceptable, just plain unacceptable.

I received a Black & Decker Space Maker Coffee maker (ODB450) from my children as a Christmas gift. After installing, the third time I went to take the carafe out to have a cup of coffee, the brew basket fell out, and spilled hot coffee grounds all over the counter, and floor. I took it back to Walmart where they said they bought it, and it was quickly replaced by another. The brew basket on this one stayed in a little better, but we had to be very careful. About 2 months later it started to drip coffee when you were pouring coffee from the carafe. After looking to see where it was leaking, it was very obvious that the coffee was leaking from where the top is attached to the carafe. When I tried to return it this time for an exchange, Walmart did not have any left, nor have they had any to this day. They would not give me a refund since I did not have the receipt. (and the kids had not kept it.) I have been looking all over to try to possibly buy a new carafe, and there is none to be had.

Yesterday I decided that I would buy a coffee maker since I was tired of the leaking problem, and for sure I did not buy B & D. I purchased Sunbeam.
While looking today for a site to send a complaint e-mail, I found that there was a recall on this coffee pot (ODB450). The problem was for people being burned by brew baskets falling out. (SURPRISE)
When I attempted to register for the recall, I received a return that mine did not qualify. The brew basket is exactly the same as the one in the picture, without a hook to hold it in.

Particularily since I have the exact product being recalled, and the recall people are telling me it does not qualify.

Applica Consumer Products, Inc. elmailed me a notice today about a recall of the Black & Decker Spacemaker Coffeemaker. They know that I had one since thwy sent me the email. It stopped working last week and we threw it in the trash. Are they just replacing the filter basket or the whole coffeemaker. Up until it stopped working, it was just fine, but it didn't last very long.

We purchased the under counter model of the Black and Decker coffee pots in January 2009. My husband liked the one his sister had had for many years: it saved space on our counter tops, it was black and it was easy to fill. 4 or 5 weeks ago, I stumbled into the kitchen to turn it on - nothing. No power, no LCD, nothing. Definitely not good! So, I pulled out the stove top percolator and made some coffee. We had a backup coffeemaker in storage (a necessity) and my husband retrieved it not long after he arrived home. It is a Black and Decker also. Although we had used it, it leaked and doesn't have an automatic on/off. I came to this site to see if B&D had done the "right" thing and recalled the coffee pot. Here's a suggestion: B&D, "change" for the better and take care of your customers. Without us, you don't have anyone to sell to, remember?

I Have been trying to find a flow stopper, the little rubber part in the coffee grounds holder for this coffe maker. I cannot find anywhere that has them, I am not going to replace a perfectly good coffee maker for a part that cannot cost two cents (in China) to make. From now on what I buy will have replacement parts or I will not buy it.

I had a Grandson remove the coffee Caraff wil it was still brewing and it caused one heck of a mess on my kitchen counter and floor. Thankfully he did not get burned.

The Black & Decker ODC400 themal 8 cup coffee maker is a piece of junk. It spills coffee all over the counter and usets us every morning. We are going to throw this piece of junk in the trash and never buy another BD product again.

In Jan. of 2005 we left for our sons 3rd birthday party and was away from home for several hours. When we returned home early evening our house, and it's contents were distroyed by a fire caused by the Smart Brew coffee maker my mother in law had purchased for us. A complete investigation was done and everything points to the malfuntion of this coffe maker. An engineer was hired to make sure there was not a problem with the wiring in the home. Applica the maker of this coffee maker has not taken any responsability for any of this. They have been nothing but rude and heartless. I do not know where to go from here. We lost everything and because we were going through troubled times we had no renters insurance.

Since the fire I have suffered post dramatic stress disorder/ anxiety/ depression. We have had a lawyer but he has done nothing for us, I don't know if he has even contacted Applica. He dosn't return my phone calls or e-mails. I am so frustrated, I don't know where to turn. Although, all the material things are just that, my children are still sleeping on donated mattresses.

We purchased this Black & Decker 12 cup coffemaker model DE755 about 4 months ago. We liked it because of it's look, and programs. Yesterday morning after making a full pot of coffeem my husband & I each had a cup. Later in the morning I went to pour another cup and where the handle attaches at the top of the pot, there's a little piece of plastic attached near where the lid comes up. Well the piece broke and of course the glass broke and hot coffee spilled all over and on me. I just want you to be aware of the defect in it as someone can be burned badly. Thank you

I did burn my hand from the hot coffee being spilled.

It never fails: We buy a coffee maker, and it lasts, maybe, one year. Cheap ones are not cheap, either. Decent machines seem to start at $100.00, and I swear there's a chip that senses when it first is plugged in, and fries some circuit a year later. With such a simple devise, there's got to be planned obsolescnece going on here. Is this a problem you hear about, or is it just us? Oh, and this does not seem to be limited to Black and Decker. Almost every brand we have bought in the past 12 - 13 years has been thwe same. Our latest one, a Space Maker, broke after 3 weeks! By the way, I am an electronics technician, and have tested our house current. It's fine. 118 VAC, 60 Hz on the nose. Quite clean, too. No noise. No spikes.

I purchased the Black and Decker Spacesaver coffee maker in black about 3 years ago. It worked great until a few weeks ago when the display went dead. The black and decker website had service centers listed on it. One was near my house. I called them. They indicated they do not fix appliances and refered me to Applica. (has B&D updated their website to remove them? I think not) I called and Emailed Applica several times. Initally, my email was misdirected to another company, in one case I was promised a complimentary reduced price for a replacement unit.

On my final call with Applica I insisted on speaking with a supervisor. He simply stated that he could not help me because I wanted a spacesaver model and the only ones he had in inventory were for under warranty models. SO, no complementary reduced price for me, no repair options and no regard for my 6 attempts at getting resolution. I was told over and over again that there were no servicable parts on the unit but they didn't know I have a friend with an electronics background. He's brought it back to life now for the second time.

My mother just purchased the same model for her up north cottage (before my troubles ensued). Let's be honest, if you want a black under the counter model, Black and Decker - now known in my circle as Brew and Die - is your only option! She has already indicated that if it dies, it's going in the trash. If I wanted to throw a broken coffee maker in the trash, I would've purchased a much cheaper brand and model. But after paying $60 and only having it for 3 years, I expected more. Like others who's stories I've read, I will think twice before purchasing another black and decker product of any kind. Too bad - they USED to have such a good reputation.

At this point there has been no real impact other than stress and frustration. If it dies again, the consequences will be me purchasing a new coffee-maker and not being able to find one that suits my small space kitchen like I had with my B&D unit.

I bought a black @ decker spacemaker coffeemaker for 60.00 dollars and it has leaked from day one.after reading about this product on the web i find out that it is a common problem with most of thier coffee pots,iam going to try and return it and will never by another black@decker coffeemaker,thanks.

I had previously owned a B&D Spacemaker (under cabinet) coffeemaker. In October 2008 it quit heating and I attributed the failure to old age after several years of good reliable service. I searched websites and replaced it with the newest model ODC440B Spacemaker and though the installation mounting was not the same as the older model I worked through the mechanical difficulties and managed to get it in service. In February 2009 the unit died; no display and no response to button functions.

I contacted Applica Consumer Affairs as noted in the product literature (glad I saved it though never expected to need it) and followed their directions. Seven dollars and 50 cents later I received a replacement in the mail however it was not the model ODC440B

I originally purchased; the B model is black which matches all our kitchen appliances and they sent a white model. When I asked why they didn't send the same model as I purchased their response was typical [who knows?] maybe backordered or may no longer be manufactured. Clearly a response indicating no one at Applica bothered to research product availability because it's still available in the market. Considering they had fulfilled their warranty obligation with reasonably similar model they were done.

Another follow-up call to get the white model replacement exchanged for the black model I originally purchased got me nowhere with these folks (another milestone for Customer Disservice). I thought about all the other B&D tools I owned and decided no more B&D purchases in my future. Since the white model was apparently not going back to Applica or B&D, and having some electrical and mechanical skills, I proceeded to swap all the guts from the white model to the black casing of the failed unit (all they wanted back from the failed unit was the plug cut from the power cord) and now I have my ODC440B model working again.

Voided any warranty on the replacement, sure, but it was the only way to attain some small satisfaction and make use of the [black] cabinet mounting I had spent so long with on installation. If these guts fail that will be the end of Spacemakers for me. Just time wasted from my life.

I had a Black & Decker Space Saver for about 15 years before it packed it in. I was so pleased with it I naturally bought another one. I found one at WalMart. When we got it home,while mounting it, we noticed residue of coffee grounds throughout the machine. It was used, returned and promptly put back on the shelf! We made our 4 hour journey back to WalMart and they provided up with a new, clean one. They also gave us a small gift card for our trouble. This coffee machine lasted us a total of six months. After pouring coffee and grounds at least 4-5 times all over the counter, the LED went blank and that was the end of it. We once again made the trip and took it back for a replacement.

SpaceMaker #2 lasted a total of 4 months and the LED went blank. This machine also poured coffee all over the counter several times. What a bloody mess. Once again, a 4 hour drive. We received a replacement but was told that they wouldn't be taking another one back. We would have to return it at our expense to B&D. Yesterday, I went to pour myself a coffee and the LED was blank once again, no power whatsoever! At least it made coffee first before it died. We though our problems were over since we have had it actually working for a whole year & 15 days! No such luck.

I cannot begin to express to you how disgusted I am with this sub-standard product. With the cost of these machines @ $70.00, our time and the horrendous cost of fuel, B&D could not or would not be able to begin to reimburse what we are out of pocket. For years I stood by B&D and was confident in all of their products. Not any more. As far a these coffee makers are concerned the problems I believe stem right from the Plant. Poorly trained, inept, uninformed, unskilled workers who are putting these units together with substandard materials supplied by their employer.

I will NEVER purchase another B&D SpaceMaker, nor will I purchase any other product they have that runs with a motor of any kind. B&D is a disgrace and it sounds like they are no better in Customer Service. SHAME ON YOU! Come on people, money is so tight right now, we consumers cannot afford to be treated like garbage. Boy-cott all B&D products especialy this joke of a coffee machine. Don't put hard earned money into a company that could care less about you as a consumer. Hit them in the wallet! If WalMart had any pride they would pull this product from their shelves! For me? The buck stops here!

Four automobile trips - 4 hours return trip. Taking OUR time for the returns Horrendous cost of fuel at our expense, no other WalMart closer to our home Our time cleaning up the overflowed coffee and grounds on our counters and running down the cabinet onto hardwood floors. Emotional abuse

We purchased the black & decker spacemaker coffee pot 10/29/08 model ODC440B. We really liked this coffee maker since it so easy to fill the resevoir. However, about 3 months after having this I noticed it was starting to leak a small amount on the counter. But, we still kept using it. Just 2 days ago it made about half then the whole thing just quit. All the the LED words and lights completely disappeared. After reading other complaints I see many people have had the same thing happen. We spend 59.97 for a coffee pot that lasted under 4 months. I really dont want to deal with having to send it back to the company since this is a big hassel and in the meantime I still wont have a coffee pot. Anyway, I will contact the store I got it from and see what happens. I am very disappointed with Black & Decker this time.

I have always had a black & decker coffee pot and I bought the spacemaker model 0DC440B and I have been so disappionted that I don't think I will ever buy another one. This pot leaks all over the place. I'm going to have to replace it and guess what it will not be with another Black and Decker! It makes such a mess every cup you pour it leaks and I have to wipe my counter after every cup because of the mess it makes. I really hope that you will do something about it.

Not only does the pot leak when I pour coffee,the reservior leakes too.When I set the timer at night for my coffee to be ready when I get up in the morning,I have to put the water lower than I should have too because if I do not the thing has leaked water on the counter by the time I get up. My sister lives in Las Vegas and she has the same problem with her pot also. The model number to the one she has is DCM216OB. She called the company two weeks ago and they told her that they would send her another pot in ten days.Guess what,she hasn't gotten a new pot yet.

We got a coffee maker mod. DCM3200B for a christmas gift. The coffee had a terrible taste to it so I emailed Black and Decker and they suggested several was to clean it and we tried all of those. Finally we ended up sending them 10.00 and they sent us a new one and the same Model. That pot to had a terrible taste to it. We had another pot we were using at the same time and the coffee was great in it. We finally just threw it away..

Black & Decker Spacemaker Model # ODC440B I purchased this product about four months ago. I started the installation under the cabinet where a previous model was mounted and found that the mounting holes were not the same, so new holes had to be drilled. When I got to the point of mounting it the instructions said that you put the screws in thru the cover and up into the cabinet bottom. Who in their right mind would want the end of four screws with nuts protruding up in their cabinet shelf! I put the project on hold so that I could make a second cabinet bottom and attach it to the original bottom concealing the mounting screws. The engineers on this product should be tarred and feathered while they finish their engineering career digging ditches that run uphill.

Over the last 20+ years I have had and exclusively used only two other Black & Decker Spacemaker coffee makers. NO problems and no beefs about the product. This is the third one and the last two were used every day during the last 20 years. Today I finished the installation so here are my noted flaws (1) Dimensions: Too deep, to narrow and to high. Why mount it under the cabinet if it hangs down almost to the countertop. This actually takes up more room than the inexpensive on the counter Mr. Coffee. (2) Display: Worthless! Located to high and you have to bend over to see it. You cant see it anyway, it is not a lighted display. There is NO little on/off light to let you know that the machine is on at a glance.

(3) Carafe: Has no secure/solid support and can easily fall on the counter in the blink of an eye. (4) Water reservoir: Nice slim design but where is the handle like the previous models? It now takes two hands to refill and to install it into the maker. At this point I dont think B&D ever did any actual product testing or research on this useless appliance before it went into production.

(5)Water heating function: This is a brand new machine. I ran it thru four times with the same results all four times. It gurgles, spits and sputters excessively while heating the water. It takes three times longer to process the water than my old worn out machine. Seems as thought the water feed to the heating element is malfunctioning or designed to where it cant function properly. This heating issue could ultimately cause even more problems after continual everyday use. (6) Drips and water mess: Due to the long heating process, there is an excessive amount of steam removing the finish off your cabinets. Seems there is yet another engineering marvel, the water continually drips out of the face of the unit at the filter/coffee basket while perking.

Never have I been so disappointed in a brand new appliance. I definitely will not be using this new coffee maker so I wont be able to comment on how long it takes before it quits functioning all together. The Black & Decker name is a has been! Dont even think about purchasing one of these products. Its totally obvious B&D cant or wont design consumer products that are user friendly, function properly or last for the normal given time span.

Bought the DC450 in 11/08 by 01/09 the thing was leaking all over my counter and making a mess. Coffe grounds all over. Needed to cut the prongs off and send them in and they are to send me whole new unit. In 3 to 4 weeks.

Yes, the quality of the Black & Decker Brand kitchen appliances have gone down hill.Which the kitchen appliances are made from a competely independent company other than Black & Decker. That is because of the fact that several years ago Black & Decker sold its appliance division to a company called applica consumer products. Applica is Florida based company that mass produces kitchen appliances for numerous brands including Black & Decker, The George Foreman Grill, and the list could go on forever.

The sell out of the kitchen appliance division pretty much has the black and decker corp. hands tied on these issues which are out of their control.

black&decker coffee pot model # dcm 2160b. A replacement pot was to be sent to me and I never received it. Can you please tell me when shipment will be sent? My original complaint was placed early December.