Philips TV Reviews

Worst customer experience ever. Warranty services is horrible. I actually like Philips tvs but this experience trying to return a broken tv that was just over 90 days old has destroyed my financial relationship with Philips. no more and I will tell 10+ people to AVOID Philips.

I just purchased the Philips USA 60 inch QLED tv at Walmart for 268.00. The picture is fantastic. I'm optmistic that it's built of much better quality since a company called Skyworth took over manufacturing in their own plants.

One of the worst piece of electronics I ever purchased! Modern TVs are a shadow of the quality it used to be! TV stopped working shortly after warranty expired! Will never purchase anything that has the name Philips on it!

Proving, once again, that everything Google touches turns to dogshit. Turns itself off randomly because who wouldn't want that. Constantly badgering you to "set up and sign in" because God forbid you just watch something without giving these peeping Toms some kind of information about yourself. I should have expected as much when even Walmart is so ashamed of its merchandise that they put a sub-$200 clearance price on this trash. And the CEO of this company just gave the graduation speech at Stanford. No wonder they all walked out. I'd like to just dump this piece of shit in front of the front door at their office in Palo Alto so they can dispose of their own garbage.

This is by far the worst TV I’ve ever purchased. It still works and I threw it in the trash so I basically threw my hard earned money away by buying it and not being able to at least giving it away to someone else.

I purchased a Philips TV powered by Google, and it's absolutely garbage. Worse device that you could ever have purchased commercials. Come up on things that you're watching. And then will not restart, won't cast from your phone to the T.V.. Bought it yesterday, taking it back first thing in the morning, garbage.

I purchased a Philips TV in November 2025. The screen went blank last Friday. Contacted Philips Customer Support. They asked for pictures of the TV corners and my purchase receipt. I've emailed them every day since. No response. I've been ghosted. It's only six months old so the extended warranty won't activate for another six months. It's very sad and disappointing that I'm going to have to purchase another TV (of a different brand) to use until my extended warranty starts. Stay far away from Philips products. Customer service and customer support is terrible.

Absolutely rubbish TV. Keeps losing internet connection. My BT broadband is very strong so do not understand why this disconnect keeps happening. I have to get up from my comfy sofa to switch off and reboot too many times. Sometimes it will not find the aerial channels and says no channel’s available. Try to load channels but none found!!! Reboot and all channels found. Frustrating!! Reset to factory settings, and all worked well for a couple of weeks- then back to normal. Will not buy Phillips again.

Never buy this brand! Of all the TVs I have bought since the seventies this is brand is the worst. Volume has a mind of its own; setup display comes on any time. Their help is lost. It loses the internet anytime. Forget this brand!

I despise the tv I bought. It is the worst tv I have EVER owned. Numerous issues connecting to internet and casting. It literally has lost me so much money because it kept glitching in presentations and worse, I am forced to simply not watch tv because IT NEVER WORKS and flickers. I have tried everything. I am so angry and will NEVER EVER BUY ANYTHING FROM THIS COMPANY OR WALMART AGAIN. Their loss I used to spend thousands there in one trip.

These tv’s come with remotes that literally just do not work. I just purchased my 3rd replacement. After setting them up they work for about one day! Then you never know what it’s going to do. UNBELIEVABLY FRUSTRATING!

Worst tv I've ever bought. Have to program channels every other day, loses wifi connection every 10 minutes. I've had it less than a year. Should have went back with a roku tv or Vizio for same price. Not recommended.

The Television has many glitches. It will flip back from Google TV Home from any other HDMI device like Roku or Fire Stick while watching a program. It sometimes goes back to the home page while watching any of the installed apps and it the worst experience I ever had with a television and I’m 68 years old. If I could return it I would but it’s too late. I’m stuck with this glitching worthless piece of junk. Don’t buy.

I purchased a Phillips TV less than a year ago at Walmart. I also purchased an extended warranty through Allstate. The TV has already broken does not connect to the Internet and I’ve spent hours and hours on the phone. Finally after I asked to speak with a manager, they agreed to replace the TV for me where they used refurbished TV. Terrible service on Walmart's and Allstate extended warranty as well. You’re supposed to stand behind your product.

I bought a Philips flat TV from Walmart. Should have returned it because when the TV is off the TV beeps beep beep beep all the time. It's shut off. Must use Hydro Extra and you could never sleep if you had one in the bedroom lol unless you turn off the power every time or unplug it. Good picture but you can not live with the beep torture! I have to shut the power off completely when not using the TV! Don't buy!!!!

I bought a 70" Phillips tv model # 70PUL7553/F7, which has proved defective since day one. The captions cannot be disabled, very slow to respond to the remote commands, sometimes I only get audio and no video from local channels, when I press the home screen it goes to settings, ultimately when watching some apps the video keep flickering, it has turned on by itself a few times, the most annoying is when I keep pressing the remote and it does nothing. It is ridiculous that to go from channel 1 to 40 or so, one has to scroll through all the channels every time, no way around it.

I bought my 50" TV last year April 24 and yesterday it died completely. Black screen, broken. How sad to spend so much money to have it break in 1 year. I called to resolve and they said there is nothing they can do to help. Terrible product, do not buy.

This is the worst TV I've ever owned. Doesn't work a lot of the times so I have to unplug it and plug it back in. I'll be watching something and go to pause it and it won't work. The volume is constantly turning down and you go to pause or rewind whatever you missed and it doesn't want to work or I'll just get kicked out. I hate this tv and wish I would've went with another brand.

At the end of Oct 2023 I purchased a 65" Phillips tv model # 65PFL5766/F7. Soon after I started having problems with the TV lagging & freezing so I connected it directly to the router but that did not resolve the issue. I thought it was my internet provider so I didn't consider calling Phillips at the time. After a year I was able to upgrade my router but it didn't seem to help. I thought it was because I had midgrade service & too many device that there was no improvement so I switched TV to a room where it wasn't really used. In March of 2025 I moved to a new house with upgraded internet service & the problem continued as well as other issues like my tv will sometimes not power on unless I unplug it for a few seconds then power it on. This TV should have been recalled. The manufacturer date on my TV is July 2023. I have TVs with tubes in them that still work! This is unacceptable. This TV is absolute garbage.

I cannot believe a TV is this dysfunctional. I actually have 2 of them I bought in September 2022, and from the get go there have been constant problems. There are times when they just will not power on. There is no button on the TV itself to do a reset, so it requires me to climb up on a chair and go behind my TVs to the outlet to unplug and replug them in. Most of the time that will get them to power on. And then they seem to take turns as to having the Inputs not working. It will go out, which means I cannot watch my cable TV, DVDs, or anything else you would have plugged into your inputs.

The live tv is very iffy. Everything we watch live tv it will continuously just return back to main menu. It does this over 20x's a day. Turning the channels do not work like it should. In order to turn a channel, I would have to hit the home button and go back to live tv. Wish I could return it. Not happy at all. Reached out to CS numerous times and no response back from either messages I sent.

I've owned my Philips tv for a few years now. First year it was amazing, great picture quality, sound and everything. Then 2nd year rolls around and it seems to just start going downhill. Every app I use (Hulu, netflix, Amazon Video, YouTube) lags, audio cuts out, freezes and goes back to main screen or just restarts the tv altogether. I've reset, unplugged changed cables and nothing seems to work. It's not the apps because my daughter has a different brand tv in her room and it runs them all perfectly. If you're looking for a tv for only a year, sure I suggest this one. Longer than a year, please stay away from this one. Philips used to be amazing. I do not know what happened.

My TV is only 3 years old and I'm having audio issues every few times I turn the TV on. I have no sound. I did everything to try and fix it. I changed cable wire. I reset the sound. The only way to get it back on is to pull the plug, wait 60 seconds and then turn it back on and then it works for a while and then stops again. Very annoying. I will never buy another Philips because it's only 3 years old. This should not be happening.

Absolutely the worst TV on the market. DO NOT buy a Philips under any circumstance. How they can sell this crap is beyond me. Most irritating electronic in the house. You'll be watching a show and it just turns itself off. We have 3 other TVs and they are all Vizios and work perfectly. NEVER again would I give this company my $. Ridiculous!!

I have a 50" Philips smart TV. Have had 3 years. Since day 1, it's sketchy. TV wifi itself is horrible. I'm always having streaming issues while, none on other tvs around the house. I'm constantly having issues getting into my home apps, always having to shut down my throat, then restart. At least 5x a week. It's a constant problem. 270.00 TV after taxes and all. Not worth the money, nor television itself. Shame on the tech behind the making of these televisions. I deserve a replacement of my choice!

Had this tv for less than 2 years, have white dots appearing on screen and they wanna charge me to fix it. Stay far away from their products as they won't back them up..Pretty crazy that Onn will back their products more than Phillips

So they've forced an update I rejected. Now their streaming service switches off what I'm watching after 5 min, whether it's YouTube, Netflix, amazon etc and just plays this low quality news stream. Honestly for the year I've had this TV I've hated it, in the shop on the box it said android TV it's not until you try use Android features you realise they've put a small Phillips logo above the Android to get around the fact it's not an android TV. Shady mothers.

We purchased a Philips tv (65”) a year ago. The tv picture stopped working on 12/28/2024. We had sound but no picture, we went through the troubleshooting process with Philips and that’s when the problems bega, they demanded pictures of the tv, and stated they wouldn’t go any further until they got them, so we sent the pictures to them, this went on for over a week, the First Lady we spoke with said the entire process would take about a week after they received the photos, the Second Lady literally laughed when I told her the First Lady said a week, with sarcasm in her voice she said it’s more like a month or two and that’s if we accept everything, so fast forward to last week we got a call and they said they processed the claim and a repairman would be out,,,, no call no show on the repairman,

I bought two of these 55PUL6643/F4 TVs at a sale by Sam's Club. 20 days past the return date both are black screen. Philips has me jumping through hoops to get a repair. Oh let me be clear. So far I haven't heard back from Philips for a repair so I might be stuck with two broken TVs. They had me send them a picture of the TV, the serial number and receipt.

I bought the Philips brand Google TV last year 2003. It’s very glitchy. It does not move through the apps without stalling out and sometimes not even connecting to the app at all. I wish I would’ve brought a different brand. I’m not a happy person.

I bought a Philips TV few years ago. Was great first 1-2 years but with updates has just become unworkable and terrible. I should have spent more and bought a better TV. You get what you pay for. Today I couldn’t even select anything. Just move cursor around menu. Completely useless. Buy if you want an expensive large paperweight.

Horrible connection, often needs some level of reset whether it’s turning off and on or something more, and forces apps onto you. The worst sound of any TV I’ve owned and to make it worse it connects to the soundbar maybe 25% of the time even though it’s hard-wired. I would never recommend a Phillips TV.

Philips 65PFL5766/F7 is a piece of trash that repeatedly freezes and requires restart multiple times per day. I contacted Philips and they pretended to go through steps of honoring their own warranty but then decided they would use the tired excuse that the pictures were too blurry to visualize. Essentially they gaslight me until I realized I would not be able to have them honor the warranty.

I have had this television for 16 months. Now the tv is stuck in recovery mode. Factory warranty is out. Extended warranty through Squaretrade will not cover it either saying it is a software issue and therefore not covered under this warranty. Extended warranty representative said Philips should have covered it even after normal warranty term limit. So now I have a useless television and a useless warranty. Will not purchase another Philips television in the future.

A little over a year in and tv remote does not work. I am on my third remote, and TV is useless. If I reset the TV multiple times it may work for half an hour before I'm just holding a flashing plastic stick again. This is the biggest piece of junk at Wally World. Do not buy Philips!

Absolutely the worst TV!!! Storage is extremely limited this causing the set to freeze up and become slow. Also extremely hard to navigate. I would never buy another one again. I wish I would have looked at the reviews.

"PHILIPS GOOGLE TV IS CRAP." Not even two years old and the screen turned blue. No help from Philips even though I believe they know that they have a defective product. Shoddy engineering and craftmanship along with fraudulent company practices.

Screen picture went to blue screen, had this tv for 1 year 11 months. Have to set up tv before I can watch it every time I turn it on. Tried to get help and they said I'd have to call a tv repairman to get it fixed at my expense. I will never buy a tv from Phillips ever again. They don't back their products. Tv has never moved since I bought it. I spent 300.00 dollars for a piece of scrap tv. Do not buy didn't even want to give it a one star review. And as far as a extended warranty they're not worth buying cause the retailer won't back up their extended warranty. They just take your money and give you a reason they won't back.

I bought this television in 2023.. it’s been a year and maybe some months. If you see the picture I uploaded the tv is not working properly. It didn’t fall or get hit by hit anything. It just started looking like this for no reason. I contacted Phillips and they told me only had a 1 year warranty to cover these types of issues. Seems like they know they’re selling garbage and protecting it with a 1 year warranty. I’ll never purchase another television from Phillips or any company they’re affiliated with.