Philips & Magnavox

We bought a Philips 42" TV in February of 2009 at Sam's Club. We are having the same problem as a lot of other people. We first had a problem a year ago. When we turned the TV off, we had problems getting the TV to turn back on. Yesterday, the picture was on, but the sound was off. We turned the TV off and then on, and the sound returned. Later, in the afternoon, the TV turned itself off and will not come back on. We have unplugged it, installed the updates and tried to hold the power button on. The online technicians with Philips were of no help. Apparently, this is a common problem with this TV, a lot of them purchased about 3 years ago. Philips should do something to fix the problem.

We purchased this TV in late 2007. For several months, it has not been coming on, just ticking for long periods of time and then finally comes on. This week it died completely. We can't afford to keep buying TVs every few years and it certainly isn't affordable or even worthwhile to have them repaired. What has happened to our long-lasting, trustworthy electronics industry?

We are both angry and dissatisfied with this product, and very disgusted to have to pay for delivery and set up of a new TV in addition to the purchase price. We are not physically able to haul it home and hook it up ourselves. We thought "till death do us part" would mean us going, not the TV. To top it off, I will be missing the Super Bowl broadcast on my own TV, while relaxing in my recliner.

I bought a 32 in Philips LED TV from Wal-Mart on 12/14/10. The TV stopped turning on by 2/2/2012. I have the original receipt, but being out of warranty, I called customer service, and they asked me to unplug and re-plug the TV, which did nothing. The rep explained it was beyond the warranty, and gave me a number for a TV repair shop 45 minutes away, when I know one ten minutes. I paid almost $400, and the TV barely made it a year. I wasn't offered anything, but to have a good day.

I have had the same problems as everyone else. After 2.5 years, my 42" Philips LCD TV has no picture but sound. I also have a 47" Philips, and that one made a loud popping noise and started smoking from the right rear of the TV. It could have started a fire very easily. My son was home at the time, and luckily, he was able to unplug the TV before disaster struck.

I believe it's just a matter of time before something tragic will happen before Philips correct this problem. I will not buy another Philips product ever again. I believe manufacturers need to stand behind their products that they make.

I am completely disgusted after reading all the complaints. We, too, bought a Philips 42" model 42TA648BX from Sam's upon moving into our new home. It is just now 3 years old. We got home from work and turned on the TV with only a black picture and sound. I will never buy a Philips product again. I cannot believe that they are not being held responsible for the loss that all of the people have incurred. This was a big purchase for us and we cannot afford to just run out and buy another television.

I purchased an LCD 24-inch set on Jan 2003. The complaint I need to make is about the automatic change of channel. It is written in the TV box as user-friendly but I never thought the meaning of user-friendly would be in this manner. If I change a channel and watch a program for 5 minutes, the TV itself changes its channel. I had a good faith on Philips that's why I purchased the TV set, but now I regret about my action. I called up customer care for more than 5 times but still, no one has turned to fix my TV. Nice way to handle the customers. I'm planning to screw you guys soon in a legal way.

Bad. It is model number 50pfp5332d/37. Both the upper and lower buffer boards went out as well as the main unit. Y-main board lj92-01399a and buffer boards number lj41-04219a and lj41-04218a. If you can send this boards to me at no cost, fine I will install them. Thanks. Thomas **. Call me at ** or **. Thomas ** or Crystal.

I purchased a 42" Magnavox Plasma TV in the summer of 2007. I really had no issues with it until just recently. However, it did go a couple summers without any use since I used it only while away at school. I turned the TV on and it "clicked" and the screen shut down. There was no picture but there was sound. I did this twice then came back on in a few seconds. About 3 weeks ago, I turned the TV on and after about 5 minutes the screen went blank again. It has not returned at all. The sound still works but there's no picture at all. It sounds very similar to a number of issues I've seen on the internet with this brand of TV. From what I've seen, it will cost for a repair I can purchase with a brand new TV!

I also bought a 47" Phillips flat screen from Sam's about three years ago. Now out of the blue, the screen fades to black but the sound remains. I'm not able to get any help from anybody on what the problem is or how to fix it without spending an absurd amount of money. Why aren't things made like they used to be? For what they cost you would think that they would at least last more than a couple of years.

Bought 42" flat screen TV 2 years ago from Target. Two months ago, just like everyone else, after being on for a couple minutes, the screen fades to black and only the sound remains. It sounds like there is no point in contacting the company. I may go straight to the TV station and reference this website to see what happens. It is ridiculous that a product can have the same universal problem and the company not be held responsible.

Phillips 37PFL5322D purchased in 2008. Just after warranty ended problems started. Loud popping sound, heavy vertical distorted lines, no sound, double images, washed out picture. Cycling power and unplugging fixes the problem, but it may take 30 minutes or more. Then even after being good for several hours, the problems will start all over again. Phillips is of no help. They say call a repairman.

I have an old Zenith that is over 25 years old that works fine. Phillips can't make something that lasts more than 2 years! Phillips should be put out of business!

It seems like I'm like most people here. My Magnavox 42" flat screen is 3 years out and I have no picture but I do have sound. I had the power supply fixed about a year ago and everything was fine again until 3 days ago. I turned the TV on and the picture didn't come on and I could smell and see the smoke. With the price to fix the power supply cord and the TV, it cost more than a dollar a day for the TV. I will never buy another Magnavox or Phillips product. I'm just glad that it didn't cost me as much as I could have.

I purchased a 47-inch LCD Phillips from Walmart in 2008 and now, the picture just recently went out (still has sound but no picture). Phillips provided a name of a local TV repairmen (phone disconnected) or the option to purchase a refurbished one from them. Sounds like this is a recurring problem for Phillips and they should issue a recall on the specific products and replace TVs or offer vouchers towards another purchase. I registered my purchase with Phillips when I first purchased and often receive promotional emails from them so I know that they have not issued a recall on this TV but sounds like many others have the same problem.

I bought a 19 inch DVD/TV combo for my son's room. With him being a 2-year old, we chose this unit so it could be wall mounted to keep him from reaching it. The TV is one week out of warranty and Magnavox will not even let me ship it back to them to see what was wrong. I even told them I would pay for the shipping upfront and did not expect a new TV in return.

The supervisor told me that because I took it to a repair shop to get my son's DVD out that it did not matter that he did not break into the TV to get it out, they would not do anything about it. So I have a $200 TV that the manufacturer will not even look at and they do not care if it is a manufacturer's defect. Consumers be aware, Magnavox does not care if they send you a faulty unit. It is all about them and their process.

I bought a 22" LCD Magnavox TV in November 2010. It lasted about 7 to 8 months before the picture became very bright. I contacted Magnavox under warranty and was told I needed my receipt for repair. I asked about the warranty registration card and was told "the warranty card is not for warranty purposes, but in case my TV gets lost or stolen". Of course, I asked why is it called a warranty registration card. I was told "I don't know those cards, don't come to the warranty department so we cannot look one up anyways". I had to find the copy of my receipt because the original had to be sent in with a rebate. It took me a while, but I found the warranty and called back to Magnavox still with a few weeks left in my year warranty.

I was given a fax number to send my receipt to and was told they would then contact me about replacing my TV. After waiting a couple of weeks and not hearing anything, I called again. I am now past my warranty. I was told that they never received my fax, go figure. However, I was told I would be allowed to resubmit it via email this time and because I made the original contact under warranty, it would still be replaced. I received a call from the warranty department within a week of my email only to be told that it was now too late because it had been over a year. And of course, there is no record of me calling the second time with the receipt and being given the fax number.

I was given the runaround just long enough to get me past the year warranty so they would not have to replace their piece of junk product. Best part is the owner's manual specifically states about proof of purchase: "Returning the enclosed card guarantees that your date of purchase will be on file, so no additional paperwork will be required from you to obtain warranty service". I asked the supervisor about this and was told that it's not a warranty registration, but allows the police to contact Magnavox for ownership if the TV is ever stolen and they recover it. I now have a $200 paperweight because that's all a Magnavox product is good for.

I have a 50" Philips flat screen purchased on 2008, on table stand. In 12/2009, it started getting real hot then shuts off and starts flashing red light in front. I had it repaired on my own because Philips said the warranty expired. The repairman said bad power board and I paid $928 for repair. Now, the TV is out again in 12/2011. I called a repairman, bad power supply again. I will like to see a class action suit against Philips.

Less than three years ago, my wife and I bought a 47" flat screen TV from Target with an extended warranty for $1200. It was 2.5 months out of warranty and Philips (after six calls) said "too bad." The TV was smoking like crazy and smelt like burning plastic for about two hours on Christmas. We unplugged it immediately and the two hours following was airing out the house. We have called four different numbers in a three-day period and no one will do anything. We and our extended family will never buy Philips again. Paying $1200 in this economy for a flat screen is bad enough. Having Philips not back their product is even worse. We read (after the incident) that there were many others in our same situation. I will not buy Philips again. What a waste.

I purchased 42" Magnavox plasma for $1000 4 years ago. For the last 18 months or so, the TV would occasionally turn off by itself. Several times had black screen but sound. We would turn it off for a while and then it would work fine. Now, only black screen with sound. I unplugged it after reading these reviews. Wow! What a waste of money! I thought it would last longer than 4 years. Sounds like we were lucky compared to a lot of the other stories posted here.

I bought a Magnavox DVD/VCR Recorder on Sept. 26, 2011. After two weeks, it ate a tape we were watching. Since it was still under warranty, I sent it into the company. They gave me a new one which I got on Dec. 21, 2011. I set the machine for a timer-recording and it lost all power. I can't turn it on or off. I want my money back. I have learned my lesson and will no longer buy any Magnavox/Phillips product.

I purchased a Phillips 42" plasma TV (42PF5321D/37) at Sam's in Feb 2007 for $1,400. Fortunately, I purchased an extended new warranty (to Feb 2010) from Sam's for $70 (best money I've ever spent). The TV worked great until Dec. 2008 when a bright blue color developed along one side and in the middle of the screen, and after consulting a local video shop, they diagnosed a bad buffer board. The new warranty (great product) quickly paid for it, but otherwise my cost would have been around $500.

Now in Dec 2011, the dreaded blue areas are beginning to reappear, and I am now out of any warranty. Based on all of the reports of defective Phillips TVs shortly after they are purchased or out of warranty, Sam's should consider not carrying a brand if a company does not agree to repair TVs under such conditions or with such a history. I know I'll never purchase a Phillips product again, and will always purchase an extended warranty no matter what the brand.

I bought Phillips 47" flat screen from Walmart 3 years ago. Same problem as everyone else is complaining about, black screen with no picture, only sound. And then smoke came out. We also unplugged, thanking God that our house did not catch fire. Since the TV is now out of warranty, I purchased through Square Trade. I am out of luck and it's Christmas time! Hopefully, I can find a deal on a new TV after Christmas during the sales. Agree, I will not purchase another Phillips TV!

Our TV is 2 months old. One morning we went to turn it on and we got nothing. After contacting Magnavox and waiting 2 weeks, a tech came out to find that he needed to order a part. I wait another week and a half and the tech came with the ordered part. He opened the box to find the wrong part. I called customer support at Magnavox and they assured me that they would address this issue and contact me within 48 hours. It has now been 5 days. Terrible service! How long do I have to wait? It has now been almost a month with out our TV and Magnavox has not addressed this issue. I will never buy another Magnavox/Phillips item again.

Bought a model 46PFL3706/F7 as an early Christmas present to myself. Just one week later, I've got sound only and a black screen, no logo, menu, nothing. Thought it smelled a little funny from the start. Now reading the comments here, I'm putting a smoke detector right over this thing for the future.

Got to say I'm impressed Philips customer service answered promptly and even after 10pm but they referred me to Nexicor for repair services in-home and the most casual online research of that now bankrupt company shows they often an even bigger nightmare themselves. Oh boy.

My 50" would go off and a blinking red light would come on and no picture. Paid $3000 and only 3 years old. After getting the runaround from Phillips, I called our local news station NBC10. They sent a consumer reporter out and did a story on my problem. Got a call from executive from Phillips the next day and sent me a check to pay for my new TV, a Sony.

We also purchased a 42 inch flat screen from Walmart in 2008 (seems to be a trend here!) that also started turning itself on and off by itself and just hung up with Philips with no luck. When my husband told the girl, "You would think that an $800 TV would last more than three years," her response was "Yeah. You would think so!" I have unplugged the TV because of the numerous complaints about it catching fire but at what point does an investigation open and something get done about this?

Same issues. I have a 47-inch TV made by Philips. It was going black/no picture, but sound. I spent 80 dollars at a repair shop and they put in a new flux capacitor (yes, it sounds like something named out of the Back To The Future movie). With that replaced, it was good for 2 months. Now, the same issues and this morning, even worse with sizzling and cracking in the back of the TV, the smell of burning and the TV continuing to go out.

I have brought a Phillis Airfryer in South Africa. Why do I get an instruction book that pages from the back?!

We purchased a 47" LCD flat screen television 3 years ago at Wal-Mart for $800.00. I have been very happy with it until recently. About 3 months ago, the screen started going black while watching it, but the sound would stay on. You could turn it off and listen for it to reset and then turn it back on and it would work sometimes. Then, it got worse and would take several tries before it would stay on so you could watch it. We had it mounted on the wall in our sunroom for the family to watch. We just recently moved it to the bedroom because of the aggravation of trying to keep it on long enough to watch it.

Tonight, we turned it on to watch it and it began smelling like plastic burning and smoke was coming out of the back at the top of it. We immediately unplugged it so it would not catch on fire. What a stinky mess in my house. I am so frustrated with this product and will never purchase another Phillips product again. You would think with all the complaints I have read in this consumer affairs report that Phillips would have to stand behind their products, with so many people having the same problems all over the United States. I just thank God that it did not catch my home on fire.

I bought a Phillips 42" LCD TV from Sam's Club 3 years ago. I was watching it yesterday and it suddenly shut off and a red light started blinking. I unplugged it, waited a few seconds and plugged it back it. The green light came on and it started clicking like it was trying to turn on. All of a sudden, it started smoking. I quickly unplugged it and called Phillips. They told me that since my warrant was up, I had to call a local repair agent. They then offered to sell me a refurbished TV for $450.00. No thanks. Obviously, Phillips can't make quality products and I will never purchase their inferior products ever again.

I purchased 42" Philips LCD TV model 42PFL7422D/37 and the TV screen is now blank with no picture or sound. Called customer service and he offered to sell me a refurbished TV for $400 and told me to call a local repair center. I find it strange that so many people have reported the exact same problem and they are doing nothing to correct the issue and repair peoples TV's. I did not think I was buying a disposable product when I spent good money on a named brand product.

My 37 inch LCD TV from Magnavox just stopped working out of the blue. I called the customer service number and all I got was a machine telling me to go online. I am elderly and not that computer savvy, they have been no help at all. My TV is only 2 years old and I paid a lot of money for this product. It should last more than two years at the price I paid. I bought this product because of the name, I thought it would be top of the line quality. Something should be done to let people know this name no longer means quality.

Just like many people that have listed complaints here, I bought a Philips 42 inch from Sam's Club. After a year and a half we had no picture, but we did have sound. I took it to a TV repair guy and he said that the panel was shot and was not worth fixing. I called Philips and they said they would sell us a refurbished one for $450. I will never buy another product from them again!

It has been a month since my Philips LCD TV, currently under warranty period is not working. We have logged the complaint on 16 Oct 2011, service representative came after 4 days and notified us that some part of my LCD needs to be replaced. It has been a month and I haven't got my TV repaired and getting all the sort of funny response from Philips.

I put up in Delhi NCR region not in any remote place that it is taking a month for them to get the faulty part replaced. We purchased this product on 12 Nov 2010.

Well basically after two years of owning my 50inch Philips plasma, it decided to just go blank no picture just sound from time to time, very disappointed due to the price of $1600, was and is a lot of money to pay for great service. It used to be that you could buy television and it would last for years. Seems like technology and these corporations are learning how to get over on innocent trustworthy consumers that believes in certain companies and brand.

Honestly very disappointed. Now what do I do with no way of repairing because it cost too much for a single mother? The year warranty is up and so what am I to do? When I call repair companies they are wanting at least $500-800 just to replace the Y supply motherboard that burnt out. Wow makes you not want to buy anything nowadays.

We bought a new 47 inch HD LCD model # 47pfl36030/27e from Wal-Mart! The TV stopped working a few days/weeks after warranty expired! Magnavox/Phillips sent us a refurbished TV that worked great for about a year, & then the picture started going off!! We would turn the set off to cool down, then it would play again! It started getting worse & worse! Now, the picture stays on for only a few minutes before it goes off! I called Magnavox/Philips, and they told me that they weren't aware of the problem, which was a lie, cause I read it on the computer, that there was lots more complaints on this same model! We haven't used the TV for over a year now, hoping that Phillips/Magnavox would have a recall. Thank you for any help on this situation, as we are senior citizens on a fixed income, paid over $1400 for this TV. God bless you.

I bought a 42" HDTC in 2009. A few months later, it started having problems with the sound and it was restarting itself. I called Philips and after a lot of hassle, they sent me a refurbished replacement in February 2011. It is now November 2011 and the replacement is also having problems with the sound and restarting repeatedly.

I bought a Phillips 40 inch TV from Walmart in early October 2011. The picture had lines through it. I called Phillips customer service, and they said that they could get a replacement to me in 5 to 7 days. It took over 2 weeks. They sent me a refurbished TV that worked for 2 days and then would not turn on. I again called Phillips after trying to return the TV to Walmart, and they would not take it because it was not the original TV. They apologized and said that they would send a new TV right away and for me to call in 3 to 5 days to get the tracking information. It has been 15 days and I call every day and they have no tracking information and are unwilling to connect me with anyone that will help me. I have been lied to on a regular basis. I don't know where to turn to or what to do.

I purchased a 42" Philips TV (model 42pfl3704d/fy) on February, 2010. It lasted 1 1/2 years onlyno picture, unable to access menu, nothing. I called Philips' customer service and all they could offer was to sell me a reman unit for $370. Sorry, but I can get a reman TV for that price all day long. I have purchased numerous TVs in my 50 years, but I never had one that lasted 1 1/2 years only. I will never purchase Philips or related TV in the future.

My 42MF52ID shut down and will not come back on. Before this, my TV was having trouble turning on. I've read all the complaints on this same problem from hundreds of people and you guys should be ashamed of yourselves for letting this go on as long as you have. I have no money to fix this problem and my TV is only a few years old.

If they do not file a recall on this matter, I or everyone I know will never buy a product from them again. Please just do what is the right thing to do. I trusted your product and now I'm disappointed.

I won a small Philips flat screen TV. I went through 3 of them in 3 months. They would never turn on unless I unplugged them for some time. They kept sending me defective TVs. Since they wouldn't fix the problem I kept 2 for 1. I guess I wanted ornamental electronic junk around. Don't buy from this firm.

We all need to contact the FTC and file complaints maybe we will get a class settlement. But then again we would have to have Congress act. Like that's going to happen? Our country is going down fast. It's a me country where nobody's word or brand is good because our agencies have lost the power to correct bad actors, say banks ** us!

Magnavox 47MF437B LCD TV worked Ok but in the third year, the sound quit working. Good picture but no more sound!

I bought an LCD TV model 42mf439b/F7 from Target on Feb 2010. The TV now has sound when turned on but no picture - just a black screen. I called Magnavox but the warranty expired so no help. My father bought a Magnavox in the early 1960's and was still working when we got new TV in late 1970's. Magnavox is now junk? A TV that lasts 2 years? I won't ever buy a Magnavox or Philips TV or other again.

Philips is focusing on selling new TV's, how about giving after sales service? Service in India is ridiculous. I purchased a 42" LCD Philips TV, LCD 43 PFL 7762D in April of 2009 and all of a sudden, in August of 2011 colorful vertical lines were displayed. Since August 2011, my TV is at your Lajpat Nager service center, New Delhi, India, and nothing has been done as of yet.

Work Order No.: ** Very sad, and every time I email them on **@philips-customercare.com, I get the same responses: "With respect to your e-mail, we deeply regret any inconvenience you have faced, and shall look into the matter. As we at Philips Consumer Care believe in sense and simplicity, please note that your request has been forwarded to the Branch Service Head. As soon as we receive the feed back we will inform you accordingly." but no response up until now. Can anything be done? Please email me at **.

Philips is focusing on selling new TVs, how about giving after sales service? Service in India is ridiculous. I purchased a 42" LCD Philips TV, LCD 43 PFL 7762D in April 2009. In August 2011, all of a sudden, half of the display was distorted, and since then, my TV was at the Lajpat Nager Service Centre, New Delhi, India and nothing has been done yet. It has a work order number **. It's very sad.

In fact, they have confirmed on phone that they don't have that spare part and still they are not giving me a replacement TV. Every time I email on "**@philips-customercare.com", I get the same response which is, "With respect to your e-mail, we deeply regret for any inconvenience you have faced and shall look into the matter, as we, at Philips Consumer Care, believe in sense and simplicity. Please note that your request has been forwarded to the Branch Service Head. As soon as we receive the feedback we will inform you accordingly." But I got no response yet. Can anything be done? Please email me at **.

I purchased a TV in July of 2007, a 63" plasma to be exact. The warranty has expired. I had a tech come out to fix it at a cost $435.00. The same day, the TV went out again. The tech returned; after diagnostic test, found out the the panel was defective and was the result of the parts replaced failing. The part needed is no longer available. The thing is that after 3 years of use, the TV actually broke in May of 2010 but I couldn't afford the repairs. Now I can't even if I could afford (be dumb enough to pay) the cost of the panel, considering that I could replace it these days for about $2000. My gripe is with no options to have it repaired, I feel it is a responsibility of Phillips to replace it at little cost with a like size TV. I'd even be willing to pay for a new TV of greater size if I could at least get a coupon, discount or some kind of credit for my TV. I feel as if I bought a lemon, seems like a day after the warranty expired, it broke and there's no way to repair it, so now I have a 300lb x 63" x 36" x 5" paper weight.

I purchased a 32 MF338B LCD two years ago. A couple of days ago, screen went dead and no voice. I contacted Magnavox and was told that it was out of warranty and there was nothing they could do. When I complained that a TV should last longer than two years, I was told again there was nothing they could do. I really think they are having some kind of problem with these TVs and they should have a recall of them!

I will never purchase any Magnavox product again! I have never been treated so badly by a company before--it's like they could care less about the consumer. When I told him I was reading a lot of complaints about their product, I was told that "anyone one can say anything, that doesn't make it true". I said why would people take that time just to lie about a product they purchased from Magnavox?

I purchased a new 40" TV in late February 2011. From the start, the picture was really pixelated and there was a "roaring type of sound" that would fade in and out. I decided that I could make do with this to avoid the hassle of having to return and exchange. Then, just this past week (October 2011), the thing went haywire. The input channels started constantly changing, which made watching anything impossible. I thought maybe the TV was just hot or had a temporary spaz, so I got up and manually shut it off and turned it back on.

When I turned it back on, there was all these different colored vertical lines and a spot in middle of the TV down at the bottom that looked like something had broken internally. Being that it was past 90 days since purchase, I couldn't take it back to the store. So I called Philips directly. After explaining in-depth several time to several different operators, they didn't know what to do and had to refer me to a higher up who would have to call me back in no more than 2 business days. Late on day 3, I received this 2-day call. I was given a number for a local repair technician (when I asked for directions, they informed me that they didn't have an actual address for this guy! What kind of business practice is that?).

We then took the TV to this guy because we really had no other choice unless we wanted to pay out of our own pocket for repairs. This guy decided that it has had impact damage and forwarded info on to Philips. I was on the couch watching the thing when it went crazy, so I refused to accept that it had impact damage as I know I didn't hit it or my newborn child, who was also here at that time. They basically called me a liar. Why offer a 12-month warranty if they won't honor it on something that was only 8 months and still had 4 months left on "supposed" warranty?

We purchased a Philips TV (model # 42PFL3704D/F7) at Sam's Club on December 31, 2009. As of today, we have a black screen and sound only. Apparently, we made a bad decision in trusting the Philips name. But we may consider ourselves lucky that our home did not burn down per the comments from other unhappy consumers.

I had the same experience as everybody else. Screw Philips. Avoid them at no cost. I bought the 47 LCD set in 2010. It's more than a year. Guess what? It freaking shut off on me about 5 minutes after I turned it on. Sometimes it would not even turn on at all, no matter how many times I push or unplug and plug it back in again. It only lasted more than a year. I had other set, Samsung and Sony. They are both more than three years now. They are still working excellent, no problem whatsoever.

We started having trouble with our Phillips 42" only a few months after we bought it. The sound would go out and not come back until we unplugged it. Then the TV would just go black and come back to what we were watching. We again unplugged and waited then plugged back in. This seem to happen every few months. It has already been a couple of nights now that we haven't been able to watch a program through without it constantly going out. I am trying to watch the World Series and the blacking out has gotten so bad that as soon as the screen comes to - it blacks out and keeps doing so! I had to turn it off!

The sad thing is now we are out of money for a TV that we have owned for just less than 2yrs, which we have paid $700 for. We have just gotten back on our feet after losing our job nearly 3 years ago for a 10 month **. We work hard for the things we have and would like manufacturers of defective products take responsibility.

I purchased a flat screen 32 inch less than three years ago, and it now has no picture, just sound! I paid about $800.00 years ago. When you spend that kind of money, it should last for several years! Is there any recall?

I bought a Philips Surge Protector which model no. begins with E11. During a storm, we lost power and after it came back on, my computer was history. I contacted Philips who refused to do anything about it because I didn't have a 2-year old receipt. As long as their name and product information is on the back of the product, that should be all the proof they need. Once I said I didn't have the receipt, they refused to discuss it further and were very sarcastic and unprofessional.

I bought one of these TVs (Model 37MF437B/37) new in 2008 and put it together to find it had no sound. I went back to Sam's Club, and they replaced it. Now yesterday, it just stopped working and made a cheeping sound inside. And that's it. I paid 900 dollars for a TV that only lasted 3 and a half years. When I was a kid, we had one that lasted 20 years. And that's why I paid more for a set with that brand. What a disappointment it is, and I'll never buy another from them.

We purchased a Magnavox 50' floor model TV, model number 51MP392H/17, back in 2004 for $1000.00 (brand new). We just replaced the 3-color modules in Sept. 2011 for $325.00. As soon as we did that, the power supply dies. Thirty days later, we tracked down the power supply unit that will cost me an additional $400.00 for the parts alone.

I bought a 47" Philips TV back in 2008. It started to black out and I have to power off then on to get the picture back. Now on October 12, 20011, had a TV technician come in and found that the whole board was burnt right through, like a fire has caused it.

I wonder why there were no recalls being made even with so many complaints on this link. I talked to a supposedly supervisor from Philips and was told that they cannot help me because it was already out of the 1-year warranty. I want them to pay for the repair! Wish we could all band together with Consumer Affairs and have Philips do something. I will never get a Philips product again.

On Jan 28, 2010, I purchased a Philips LCD TV Model 42PFL3704D/F7. Now, the screen is black and it has no sound. Customer service noted that the TV is out of warranty and a refurbished unit will cost me $400.00.

My 47" Philips Magnavox LCD TV which was bought less than 3 years ago has the picture going black but the sound remains on. We turn the power off and on to get the picture to come back on, but it keeps going off. This is sad, it was a nice TV when it was working right. This Philips was bought from Walmart for $1300. What a waste!

I purchased a Phillips 42" LCD television, MODEL # 42PFL5603D/27 in May 2008,

Last night, I was watching TV and smelled an electrical fire. The TV was still on so I did not presume that it was the TV. After a quick survey of the area, I could see smoke starting to come from the top of the television set. I quickly shut it off and unplugged it.

I called customer service today and was only offered to purchase a refurbished television for $425! I told the representative that I was not comfortable with having another one of their products in my home. I asked if there were any other options that they had available, and I was pretty much told that there was nothing they would or could do.

They have terrible product and service. I will never purchase another Philips product again.

The 47' Flat Screen Philips TV (Model 47PFL7403D-27) I bought barely three years ago started going blank in the midst of a program. We turned it off and turned it back on a few minutes later, and it would work for a while and happens again. This went on for about a week or so. On Sept 30th, smoke spewed out from behind the TV that filled the whole room while emitting a plastic burning smell. I quickly turned of and unplugged the TV. I was totally shaken as I've never heard nor encountered such a scary thing, realizing this could have easily caught fire. I called Philips customer care center who ironically, was not willing nor able to give any service or care. Instead they gave me a service center around my neighborhood to contact informing me that I'll have to pay for the onsite diagnostic visit. I had no choice but to do that just to find out what the problem was and paid $85 for that onsite service.

When the technician opened the back of the TV, the power supply and cable were all burnt. The technician was shocked to see the horrible damage. He took pictures and said he will give us an estimate for the repair which came out to be $627.28. Since it is no longer under warranty, I am now stuck with a damaged TV that I paid $1699.99 for just barely three yrs ago. This is extremely outrageous and irresponsible of Philips to knowingly continue to manufacture and sell these units instead of recalling or replacing these defective/cheap parts when so many consumers have similar complaints.

I've contacted Costco where I bought this TV from asking them not to sell any Philips TVs because they are a fire hazard that are waiting to burn the house down, as well as kill people. I'll never consider, in fact, I will discourage people to buy any Philips TVs or electrical products. This is dishonesty and robbery!

Two years after purchasing a 42" Philips, the screen went black. The repairman said that it would cost more than a new TV to fix. I wish I would have logged on to this site before I wasted $900.

In early 2010, I purchased a 47" Philips LCD Model 47PFL6704D. Just 3 months ago, my screen started to go black when I turn it on after only a few seconds. I paid nearly $900.00 for this television and I can not afford to purchase a new one or even get it repaired.

Two weeks after my warranty ran out, the 47" LCD, which they told me was a new tech, was caught on fire. I paid $1300 for mine but it almost cost me my family. Pleas pull them.

It looks like I am not alone with this issue! I own a Philips (Model: 42PFL3704D/F7) flat screen TV, the sound is intact but there is no picture (screen is black). If anyone knows how to correct the problem, please respond. Also, if you know where to make contact for any ongoing lawsuits on this product, please let me know. I will never buy a Philips again!

I've purchased a 50" Philips 50PFP5332D/37 appliance two-three years ago, brand new. Today, without any picture warning, the TV went black but was kind to leave the sound on. Occasionally, popping sounds and delayed image appearance occurred, but no idea why the TV the would go out. I haven't made any calls yet, but I know I don't want to go out and purchase another TV right now. No more Philips for me.

I bought a Magnavox TV (Model: 47MF437B/37). I have had it for two years now and the power pack went out. I had it replaced for $300. Then, one year later, the sound started going out and the picture went black. This TV is a lemon. Don't buy Phillips Magnavox.

Like many others, after 2 years, the TV has black screen. Philips will accept no responsibility. The customer service said that they have no record of this happening, unless it's a cable box. That is obviously untrue as a class action lawsuit just occurred in NJ. Is there one happening in PA? They said I must use an outside service provider as the warranty is up.

I have the same problem with my Philips 47" Plasma TV. It will not turn on, it takes 45 minutes now. Surely, Philips should get up off their behind and do something about this. I will never buy Philips again.

I purchased a Philips 42" flat screen LCD from Walmart and I never had any issues. I just went to turn it on today and it no longer works. This TV is just two years old now. With all these complaints, you can't tell this isn't a faulty issue on these TVs.

I have the same problem, like many people out here, with my 47" Philips LCD TV (Model: 47PFL3603D/27). It is not even three years old and the TV has started smoking. Please be careful in buying Philips TV. They know about this problem and do absolutely nothing about it. The problem is with the power board, and from what I am reading here, many people have the same problem.

I was lucky that my wife was awake when the smoke started to come out of the TV and she unplugged it. If it wasn't for my wife, I don't even want to think what could have happened. This power board is being used in many model of Philips TV and it should be recalled as soon as possible. This TV is dangerous! if you have one, then don't ever leave it unattended! Don't ever fall asleep while watching Philips TV!

The best part is that when I called Philips support center, the lady acted like this is normal with Philips TV. She even asked me if I plugged it back in. I don't know what part of "a smoke is coming out of my TV" she did not understand. What a terrible TV--and even worst customer service. Please do yourself a favor and stay away from Philips TV--it may cost your life.

I bought a Magnavox VCR/DVD player/recorder back in May of 2010. About 6 months later, the VCR wasn't working. It would eat the tape. Every time we took the tape out, it would be wrapped around something in the VCR. Then about 3 months after, the VCR would only play the tapes for about 10 minutes then pops the tape out, plus the tape would be wrapped around something. So in about March of 2011, I called Magnavox to see if they could do anything about this situation and the gentleman said there was nothing they could do. He refused to even suggest a place to take it for repairs.

I've had VCRs and DVDs over the years. My VCRs always lasted at least 4- 5 years. I never had such a horrible experience with a VCR or DVD. VCRs and DVDs should last longer then 6 months. Plus having your representative tell me that I have to call around for a repair shop, was on the utmost unprofessional act.

I can't believe that a big well known company has such poor policies.

I purchased a Philips 47" LCD TV at Costco approximately 5 years ago. I have had problems with the audio and visual performance of the television for the past two years.

Today, September 6,2011 at 12:15pm, the TV started to make an unfamiliar sound and the smell of hot electrical wire filled the front room. MY wife turned the TV off at the power strip and used portable fans to circulate the house air. I now have an expensive TV that may be fire hazard and a health concern to my 8-year old daughter who has a medical condition, who can't tolerate poor air quality.

Looks like I am like many other folks that have filed a complaint about Philips TVs that have screens going black. I purchased a Philips 47-inch TV, model 47PFL3603D/27 and serial number YA1C0817011535, from Walmart just over 2 years ago (no longer under warranty). For just over a year now, occasionally the screen goes black. I quickly learned that by turning the TV off and back on again, the problem would correct itself, sometimes for weeks, sometimes for seconds.

Today, the screen went black and while black, I heard electrical arching which was immediately followed by a plastic burning smell. I immediately unplugged the TV from a surge protector. I, too, called Philips at 866-310-0787, spoke to Tyrell (call reference number 651089) and explained the situation to him.

I was offered to purchase a refurbished TV, which I declined, as he agreed he wouldn't be able to tell me the history of that particular TV. He told me since my TV was not under warranty, there wasn't anything he could do. I explained about the numerous complaints on file here and his response was that the overall number of complaints about this problem was below 1% of the TV's sold of this kind. Therefore Philips doesn't intend to take any action to correct this problem.

I, like many folks, can't afford to immediately go out and spend $1,000 on a new TV. Not in this economy. The fact that others have had this screen blacking out problem, which seems to transpire into eventually catching on fire, gives me concern. Luckily for me, it didn't actually catch on fire. It just arched and smelled of burnt plastic, as my 2 young children were watching it at the time.

Obviously, Philips' disregard for my household safety and that of my family, not to mention their making a product that is seemingly a 2-year disposable item (too expensive to be disposable), will prevent me for purchasing their brand of TV again.

I purchased a 42" Phillips flat screen TV eight months ago and now the volume goes up and down on its own. It is very aggravating when watching anything. I have to have the volume control in my hand to constantly readjust to hear it. And when the baby is in the room, there is always a possibility of her waking up if the volume suddenly comes up on its own!

This is the second TV I have gotten from Walmart. Besides the waste of money, gas and time, how about just putting a quality product out there? I agree with the person who said that they knew of someone with a 60-year old TV. I still have one that's 25 years old. By the looks of it, Phillips is just aligning itself with the same lack of values and principles many people have today about marriage--it's disposable. I bought this TV because 33 years ago, when I was stationed in the Netherlands, Phillips used to be a quality name. What happened?

I purchased a 42" HDTV from Sam's Club. I paid $1400 and not in one year it started showing issues (white and black lines). After several attempts and a few phone numbers, I called the CS line and they said it is my cable. After calling several times, I gave up until my TV stopped working. After going through a new set of numbers and the online troubleshooting form, I was informed that they ran my serial number and I was not under warranty any longer. After reaching a CS manager named Karen (not liberty of giving last name), I was given the option of using their technical person for $250. After paying and seeing the repair guy leave, 30 minutes later my TV was snowy.

Not only is my TV still defective, but their CS and their troubleshoot service is the worst system and frustrating company to get their units repaired. They would rather throw my TV away instead of solving the issue and making a happy customer. Philips does not stand by its product and I would not recommend any of their products to anyone.

Power supply board failed on my 42pfl5432/37. Two diodes on the board are burnt. The TV failed less than one month after the extended warranty expired.

Philips failed many times over from what I've read on the web. Type "Is Philips brand TV a good TV to buy?"

I had to have my Phillips TV fixed because it wouldn't turn on. The company had the TV for four months before I got it back. I had it home five months now and the sound just went out. My warranty is over, so now what?

I have a complaint with Philips India Ltd. regarding its after sales-service in respect of faulty 42" LCD TV set. The details of the case as below:

The above mentioned LCD TV became faulty after 2 years of purchase and I had lodged complaint in Philips Customer Care phone No.1800-102-2929 vide complaint No.** dated 20/04/2011. After that, the said TV set was checked in Philips service center at Raj Nagar, Ghaziabad and it was found that its LCD screen was faulty. I was offered four options from the service center to get a new TV set in place of this faulty LCD TV. They assessed the value of the faulty TV as INR.44495/-(50% of the Purchase Bill) and proposed the following offers as replacement:

4) 42" LCD TV Model:42PFL5505/V7 Cost Rs.49990/- (Difference of price Rs.5495/-)

After accepting this offer for the LCD set at serial no. 4 on phone, I approached SBI bank for issue of Demand Draft in favor of "P.E.Electronics Ltd." on 29/04/2011 and submitted SBI DD No.293908 dtd 30/4/2011 along with the details of Purchase Bill etc. to Mr. Arun ** at address: ** after a telephonic talk with Mr. N.K. ** (**) and Mr. Abhishek ** (Mobile: **). Upon query with Mr.Abhishek **, he informed that the draft has been misplaced and asked me to submit a duplicate draft to get the TV set.

After approaching the SBI for duplicate draft, I was directed to get written information about lost DD from PE Electronics Ltd., which I promptly conveyed to Mr. Abhishek ** on phone, but after several telephonic talks thereafter, nothing was done in this regard. After several inquiries from Customer Care and service center, finally, I was asked by Mr. Abhishek ** that I have to pay approx. Rs.22000/- extra to get the selected LCD TV set in question. When I asked him to give me the name and email address of concerned Philips India's officer who was authorized to redress my grievances on my email, Mr. Abhishek ** did not bother to respond back.

Since last four months, all my requests for replacement of the TV are falling on deaf ears in Phillips India. Anyhow, I contacted Mr. Vivek ** Product Manager Service Philips at PE Electronics Ltd. in Mumbai on 30-07-2011. He offered me to take 32" TV instead of my 42" LCD TV set on 10-08-2011 and said that earlier prices quoted were miscalculated. This new offer, after 4 months of mental harassment, is not acceptable to me because I have already paid what Philips had asked me to pay earlier, and I am not at fault at all. I believe that time has no replacement in one's life and hope that you respect that.

Further, I requested for Chief Operating Officer Mr. Neeraj **, PE Eletronics Ltd. with a copy to Mr.Vivek **, Product Manager-PE Electronics Ltd, through email, to look into my case personally and arrange to sort out my problems with favorable action as early as possible, but both the officers of Philips (PE Electronics Ltd.) did not bother to respond on this issue and launched "Philips Television attractive consumer offers this monsoon 2011. With the purchase of one Philips Television, you get another TV absolutely free?" which is another way of attracting buyer/consumers.

I am away from New Delhi up to 28th August 2011. After reaching New Delhi, I will definitely approach Consumer forum and appropriate platform for redress of my grievances.

I, too, purchased a Philips 42" LCD flat screen. I turned it on and the home screen appeared but it just turned into a black screen. It won't even turn off unless you unplug it. I unplugged it all day and tried it again and still the same thing. I have this TV for 17 months. I still have my original store receipt.

I have not called Philips because of all the other responses I figure, what's the use? I have done a little research and found this website: **. This website then links you to the law firm that is handling the lawsuit: **.

I went to the contact page and sent an email. I guess I just have to wait for a response. Hopefully I will get one. We work too hard for our money for us to be taken advantage of. The working class should be praised, not shot down.

When I purchased the 32" Philip LCD, the dealer, "Big Bajar", had given me the offer that the Videocon d2h was free with the LCD.

Almost 1 month had pass and yet no d2h installation. Whenever I called up at Philip call center, they just give an extended date. They told me that they have forwarded my mail and that definitely I will get a call within 2 to 3 days. No one called me back. Customer care executive is not treating me seriously. Please do the needful.

We purchased a 32" TV from Target in August 2010. A couple of weeks later, the audio ceased working. I called Philips and they sent us a "new unit". Now one year later, although we are within our one year warranty period, when the TV will not power on, Philips will not honor the warranty and repair/replace the unit.

I have a credit card receipt but not the actual store receipt. Oddly, Philips does not have a record of the replacement unit, which we came to find out, has a serial number indicating it was a refurbished unit. We have been told that unless we can get them a store receipt, they will not do anything to help us out.

Needless to say, I have spread the news to whoever will listen to avoid all Philips products. Not based on their performance but solely based on the fact that the company will not stand behind its products. If they do not have confidence, why should we?

I purchased two 32-inch LCD Phillip/Magnovox televisions from Walmart on 02/12/10. Now it's 06/29/11, a little over a year and one of my televisions won't come on. The power light comes on for about 5 seconds then the TV shuts off. I have unplugged and re-plugged the television and nothing happened.

There was no warning. I just woke up one day and it won't come on.

After owning our 42" Phillips flat screen, bought at Wal-Mart, for two years, the screen has gone black.

I purchased a 42 in Philips HDTV in April 2010 from Wal Mart, in early June 2011 the TV makes a buzzing noise, the screen grew dim, then went out completely. I find it too much of a coincidence that the TV died right as my one year warranty expired. This seriously needs to be investigated cause that's $700 stolen out my pocket for an inferior, rigged to fail product. To Philips credit they agreed to fix it by extending the warranty but I know its going to die again in a matter of months. All these similar complaints here shows that this is a large scale fraud duping consumers out of their hard-earned cash. Warning to all consumers if you see a Philips product avoid it at all costs.

I bought a brand-new Phillips 42-inch flat screen TV two and a half years ago. And now, my TV does not work. I get a black screen. My friend has a TV that is over 60 + years old, and it still works. What is the deal here? You should replace my TV or fix it. People do not want to buy TV sets that only last 2 years!

I purchased a 47" flat screen Phillips LCD TV from Wal-Mart along with the two year extended service/warranty plan. These two items cost over $1400.00. The purchase was made in June 2008. While still under the extended warranty plan, the television screen is now going black every five minutes. The TV seems to shift modes and make popping noises when I turn it off and back on again. I called the number provided 877-968-6391, and Wal-Mart informed me that I was still under their extended plan for one month and they scheduled an appointment for me with Sartor TV.

They provided me with a phone number for Sartor TV if I had any questions. I stayed home from work the day that Wal-Mart scheduled the service for me. I became concerned when half of the day passed and no one showed up. I called the number that Wal-Mart provided me with and spoke with the folks at Sartor TV who said that they had no appointment for me! I called the number to the Wal-Mart service department again. The rep seemed concerned and patched me through to someone at Sartor TV who asked me about the problems with my TV, confirmed that he was ordering parts and would be out on Saturday (my day off), to make the repairs. I called the Friday before the scheduled date of repair and the folks at Sartor TV took my number and promised to call me back. They didn't. I called the folks at Wal-Mart again and asked to speak to a supervisor.

I wanted to take my TV back to the store for an exchange equal to the value of the TV that I purchased from them. The supervisor "Jeff" told me that this was not going to happen. It simply was not an option. I would have to let them get someone out to repair my TV. I told Jeff that I wanted him to call Sartor TV and confirm my "appointment" for Saturday. Jeff put me on hold for about 30 seconds, said that he tried Sartor TV and that he got the machine. I asked Jeff for an address where I could send a certified letter of complaint. Jeff refused an address and said that he could take the complaint. I hung up with Jeff and called Sartor TV again. I got them on the phone. They told me that parts had come in but that they did not have me on the schedule!

I spoke with Jacob at Sartor who then promised that he would call me this Saturday (5-21-2011) to schedule a time to come on Monday. I highly doubt that he will! I truly believe that it is Wal-Mart's intention to deprive me of my money or a lasting repair. I believe that they are working together with Sartor TV to delay the repair to my defective TV as long as possible, then make a poor repair, leading to a faulty product that will, by the time that it is repaired, be out of warranty. Someone please advise me where to go and who to talk to! Phillips has had thousands of defective LCD TV's, and Wal-Mart appears to desire to be out from under their paid responsibility to ensure that I have a working television.

I purchased a 42" Philips TV online through Walmart.com. One month after the purchase date, I had an issue with the TV that resulted in Walmart sending me a TV that was supposed to be new. It turned out that the TV was manufacturer refurbished although I was left to believe that the TV was new. 1 year after I received the refurbished TV from Walmart the TV will no longer turn on. I called Walmart to have it replaced for a second time and they stated that they do not have a record of replacing the TV the first time in March 2010. I contacted the manufacturer (Philips) and they told me that they are unable to replace the television because it was refurbished. I was never aware that I was sent a refurbished TV from Walmart, and now Walmart is saying that they will not replace the TV for the problem that they caused, and Philips is stating that the warranty is expired and they cannot replace it as well. The TV was also on a surge protector when it stopped working.

My television was blacking out occasionally. When we would turn if off and then back on, it would work for a while. We bought it in December of 2007 and the black-outs began 6 months after our 1 year warranty had expired. This happened quite often until recently. Last week it caught fire! I emailed the company to let them know of the problem (we could have lost our home or our lives) and received a generic response:

"Thank you for your e-mail to Philips.Thank you for taking the time to contact Philips about our product and your recent experience with it. We want you to know that our customers mean a great deal to us, and we take your feedback seriously. We regret any gap between our performance and your expectations of us.Thank you for contacting Philips Consumer Lifestyle. "

What a joke. This is the response I would expect if I had emailed to say my TV was making an odd noise, not that it caught on fire. It is quite obvious that they are lacking in the customer service department and may not even take the time to read emails sent in. I will never buy another Philips product of any kind again. This is not due to the fire, but to their pathetic response to my email. If this is the best they have to offer, I can easily find better.

I bought a new Phillips Home Theater System from Walmart in May of 2010. In February of 2011, the DVD player began to malfunction. When I called Phillips, they told me that they would send me a replacement system but I had to fax all necessary information and give them my credit card number.

Two weeks later, I received the replacement unit via UPS. The DVD player and the large speaker were damaged and would not work. When I called customer service and spoke to ** and **, they told me that I had to wait for the claim to be resolved with UPS first before they could speak on replacing the system for the second time.

I have returned the original system and have the damaged system in my media room. I will not recommend a Phillips product to anyone. I also wish I had looked on this site before buying a substandard product. Don't buy Phillips!

Our Philips LCD sent out fire sparks and smoke! We purchased a Philips LCD 47" TV, model number 47PFL7403D/F7, two years ago at Sam's Club. It started having the screen black out problems a couple of months ago. This week, we turned on the TV and we heard many popping sounds (like small fireworks), and we saw fire sparks shooting out of the bottom of the TV. Smoke was billowing out of the top. We immediately disconnected the TV from the power source and cable box. We called the Customer Service number located on the website. The two reps I spoke with offered a repair on our current TV or a refurbished TV if a repair would not work. I do not want to keep a TV in my home that has previously shot out fire sparks and smoke, as they cannot guarantee that the problem will not happen again. Also, without knowing the history of the refurbished TV, there is no way to guarantee that it would not catch fire either.

I tried to talk with the reps about this, but they apologized and said that the manufacturer's warranty had run out. My question was, "Are fire sparks and smoke a normal feature of the Philips TV?". The rep answered no (of course!) and so I explained that I wanted to speak with someone at the company that would stand behind this product and make it right, without putting a potential fire hazard back in my home. The reps would only give me a PO Box for the Complaints Department and would not provide me with another phone number or address of a Philips executive willing to stand behind their product. A television that has fire sparks and smoke is not safe to have in any home!

This is my second email. The first one was over 10 days ago. They even sent me a replacement unit on Jan 10, 2011 which I was told by Kayla when she received my necessary $1.00 to a credit card, so she could expedite sending out the replacement 8100 Philips sound bar. I had recently found out it had a production date of 2008. Now Philips is saying that they don't even have to honor the 1-year warranty attached to the equipment because I purchased it from a different merchant, which is amazon.com who I have done business with for the last 2 years and always had great customer service in every aspect.

Probably you have never heard of such a statement being made that the warranty doesn't follow the item, it follows if you only bought it direct from Philips and not any of the hundreds of retail stores that stock their electronic equipment for retail. Anyway, getting past that, after the 10 days, I now have waited 8 business days and did not receive any item from Philips. I called and got Kayla on the phone. She apologized and felt embarrassed that 3 other agents told me the package was sent and was stuck in Georgia from bad weather, that now being the 20th, she is sure it was put through with the correct code and no doubt in the world that I would not have it in 5-7 business days again. I waited on the 7th day again and no package. By this time, I have made several other phone calls to the customer service people, inquiring about the whereabouts of my sound bar.

I also hand written a letter to Philips headquarters on the 20th, to tell them how misled I was about a simple return under the given one-year warranty that was stated in the paperwork when purchased. But I got no reply to either of the two phone numbers I gave, nor to my email address or my return address. And now I got Kayla a third time. Now corporate sent an email to Kayla stating that they sent it to me. It took another 7 business days and when the UPS came to my door, instead of the original package, I received a one foot by one foot box weighing approximately 2 lb. I knew something obviously was wrong and I didn't want to refuse it because I would have no proof to discuss what I received. I went online to check the 8100 Sound bar with separate woofer, It costs $300.00 to $500.00 depending on the retail store. The other model that was sent to me is very identical and comparable. And that unit, which is MODELHSB2351/F7B, costs $50.00 up to around $280.00.

Anyway, the next day after receiving the item, I called back Kayla and spoke to her and her boss William **. Even though they were both what appeared to be trying to help me, they said they don't make my model anymore. This also sounded wrong, because Philips own personnel and many retailers say otherwise, and nothing has replaced it. Philips is just saying, even though every review on the 8100 was fantastic, that corporate would not even try to get me a refurbished or used one that works. They are asking me to take it or leave it and that they did not have to give me anything, and they were just being nice.

Two years ago, I bought a 42'' LCD Philips TV, and now, it does not turn on. I called Philips and they advised me to take it to a repair shop. It only comes with a one year warranty so I have to pay for the repair charges which could be well over $250, if not much more. I searched my TV problem online and found that it is a common problem, so many consumers have complained about the same issue with Philips TV.

We purchased a Philips LCD 47" TV - Model 47PFL3603D/27 and after 1 1/2 years, it started going dimmer and then completely went black. If we shut the television off and back on, it would be okay but the amount of times we had to do it got to be crazy. Finally we called in a TV repairman and he said it was a known issue, a loose connection. He tapped the back of the TV and it would happen. All he had to do was solder the part and now the television works fine. The best part was he only charged $69.

I purchased a Sound Bar Model 8100 for just under $300.0. Within the one-year warranty, six months after working, the DVD player stopped working altogether. I called and left many messages, but got no return call. I had gotten ill and have been in and out of Quakertown St. Lukes Hospital for chronic disease problems so I could not keep giving attention to this. Two months after the DVD stopped working, the place that you plug in your cable to connect to the television for the sound would not hold cable anymore, and I had to tape it to work, but the tape kept falling off and lost its connection.

On the 10th of Jan 2011, I called Kayla and she spent 20 minutes on the phone so she could finally get $1.00 credited to my credit card so she could send out a replacement that should have gotten here in 5 to 7 business days. On the 20th, nothing came. I sent a letter to the corporate office as I was told to and of course no reply, either by phone or mail. Then I called back twice at least every day. I got Kayla by chance again on the 20th. I was told the package was stuck in Georgia. So I called to the UPS in Georgia and was told that there was no package ever sent. Then when I got Kayla on phone again, she admitted to me that she put in the wrong code and it was never sent but she swore up and down that it was corrected on the 20th and for sure I would have it by 5 to 7 business days from the 20th. Well it's now Jan 31 and I still have no sound bar and to make matters worse, they, from day 1, has not been able to give me a tracking number because they said their shipping department is too busy to put one in the computer.

So now I'm told after approximately 20 phone calls that it has been emailed to corporate office. I just got off the phone after an hour with some very arrogant so-called manager and I said to let me speak to Kayla if she were there but he said no, that he's not going to transfer me to waste her time, that there's no point. I said it will make me feel better since he can't get me my working sound bar and he can't reach anyone, at least Kayla was trying to be helpful but the manager again said no.

I am not well, I don't need this kind of absurd customer treatment and to make matters worse I am on disability, $300.00 is a lot of money for me to have nothing, but a non-working product to show for it. I'm sure you will agree that this whole way of doing business is terrible and should not be allowed. It has been almost a month already. I really don't want to ever do business with this company again. At this point, I just need my refund as soon as possible so I can replace it with another brand of sound bar.

My $2000 42" plasma TV, less than 5 years old, developed horizontal bars approximately 4" wide with alternating snow over the picture in the background. I called the CS number from the manual and they tried to sell me a "reconditioned TV at a discount". I got the name of the closest "authorized" repair shop and took it 45 miles for estimate for repair. He called back a couple of days with an estimate of almost $400 for a couple drives out. I declined repair, picked up the unit and then tried to get repair schematic but Philips does not have it available. I think their "service group" is a private party contracted to intercept their complaints as they seem totally unaware of any Philips connections. The online "certified repairmen online" will take your question and answer it for a fee if you provide your credit card info in advance. So basically, I have a $2000 piece of junk that cost me over $400 per year to use and no way of accessing info from Philips to try and fix it myself.

I purchased a 50" Plasma TV in 2007. In the beginning of 2010, it started losing one half of the screen or the other. Just the top half would be visible and the bottom was black or vice versa. Philips suggested I could get it repaired by a local vendor at a cost of approximately $1500. What? For a TV that was about 3 years old. Unbelievable!

I would like to take this opportunity to suggest to others seeing this on this site, regarding this and similar products, what I just did. I copied this entire complaint page, with all of the complaints into an email and sent it to investor.relations@philips.com. Maybe if enough of us flood their inbox they will get the hint.

I purchased a Phillips 42 inches LCD TV (model number: 42PFL7422D/37), and it failed resulting in no picture with sound. As common to this particular problem, Phillips provided no help. However, I was able to use online forums to diagnose and repair the unit myself with $75 in costs and less than two hours of overall effort. For more information on how to possibly fix the TV, check out: http://www.**.

I bought a 42" Plasma Philips TV in 2008. Just last week it stopped working. We are very technologically savvy, but there is absolutely nothing that can be done to solve the problem. The LED light blinks 6 times in a row and the TV will not turn on. We have been told by Philips customer representatives that there is a problem with the capacitor and service board. This will be more than $300 to fix, not including the cost of us renting a car (we live in Manhattan and do not have a car). They also offered us a used Philips TV for $400, which is hysterical. New flat screens are only about $400 with companies that have better reputations. Why would we buy a used Philips TV if ours only lasted 3 years?

Do not buy Philips products. The costumer service is terrible and the products are of poor quality.

I have a two- or three-year-old Philips Plasma TV that now makes a click as it tries to turn on. From my research, there are crazy amount of complaints about this problem. It's an obvious defect that they will not take responsibility for.

There needs to be a recall! Samsung has the same problem and I believe they are fixing their TVs free of charge! In the book for my TV, it says, "We'll do everything in our power to keep you happy with your purchase for many years to come". All they do is rip people off.

I have two Philips TVs, 19 inch plasma model 15pf5120/28b and a 50 in plasma model 50pf9431d/37 and both do the same thing. They went off a week apart. They won't turn on. The power lights just blink and they say, "Oh well, sorry."

We purchased a 42" Philips flat screen almost exactly two years ago. A few months ago, the picture started to dim and brighten randomly. It didn't usually last long. Then a few weeks ago, we turned it on and had sound but no picture. We turned it on and off a few times and it started working again. Now, the picture will not come back on no matter what we do. We called Philips to see if they would back their product and they said no. If it's past the one year warranty, there was nothing they could do. They said it was probably "wear and tear".

Wear and tear on a 2-year old product? You must be joking! We are very unhappy with Philips and will not buy another product of theirs ever again! They also gave us the phone number of a repairman in our area but stated they would not pay any or even a portion of the repair cost! We will be contacting the Better Business Bureau and we hope others will do the same.

So the TV is only 1 year and 4 months old, but of course out of warranty, too bad. No more Philips for me.

I have a 3 year old 37" LCD Magnavox I purchased from Sam's Club. Model#37MF331D. It was turning itself off and then back on occasionally but now will not turn on at all. It was taking a long time (5 minutes) to turn on, but has stopped coming on. I called the 800 number for support and was told it was out of warranty so they would only tell me where to take it to get it fixed at my cost.

This is regarding a Phillips 32-inch flat screen. The TV is just about a month and a half old and already the power cuts out on it. And sometimes it won't even turn on.

I have bought an 47'' LCD TV (47PFL7404H/12) with serial number: T93802612. I have discovered a fabrication error on CI module after 10 months, but Turkish Philips organization do not accept changing of product with a new one.

I bought a 42" Philips Plasma flat screen TV. After only one year, it kept taking longer and longer to turn on. Until finally, it shut off all together. I tried to get it fixed under warranty, but no one would help. I hope all these TVs get recalled. We deserve to have our monies worth.

The TV started to smell like something was getting hot and would shutdown for a minute or so and then power back up. The other night, I was watching the news and went to bed, and the next morning, my TV was clicking. I turned the power off and on was still clicking, and now it will not turn on. I paid over $1,000.00 for this TV and it only lasted about 2 years.

I have a Phillips that we purchased just a little over two years ago. Today, it just turned itself off and the blue indicator light in the front just flashes like a steady pulse. I unplugged it and plugged it back in and it sounds like it is trying to come on but it doesn't--the blue light just flashes. I have heard that there is a lawsuit pending, but who do I contact about it? Thank you.

I purchased a 50"(50PF9631D/3) and 42"(42PF9631D/3) Philips plasma TVs in 9/2006 and have ended up with 2 pieces of junk! The first went out about 10 months ago and now what seems like the death of a second child has hit me really hard. Especially, since I invested $4000 for both units! Essentially, I paid $1000 a year for 2 TVs what a bust. No more Philips for me! Anyone have any success getting them to pay for the fixes? I read one post below where they paid for someone to fix it but most of the people that have posted have had no success.

We have a 50" Phillips. We bought it 2 years ago and it became a failure. We are trying to find a way to fix it. When we try to turn it on, all it does is turn on its little light on the corner and flicker. Click, click, click. No image. It cost us $1,500 plus tax. We don't want our money to go to waste. We want to find a way to fix it without wasting much money. Watch what you buy.

I purchased 2 Philips Plasma 50" TV model 50PFP5332D/37 at Wal-Mart stores. The first one was purchased in October 2007 and went bad in June 2009. The second was purchased in April 2008 and went bad tonight Nov 9, 2010. One was in my bedroom and the other downstairs. They both did exactly the same thing before going bad. Click, click, click, unplug, plug back in and would go on. Then after about 15 days it gave up. 2 identical TVs, 2 identical problems at different times. These Philips TV's are defective and need to be recalled. Class Action suit underway at Horwitz, Horwitz and Paradis in New York. Sign up.

I purchased my Philips 42"flat panel TV (model 42PFL5432D/37) on 02/08/08. On 11/08/10, it started turning itself off and when you try to turn it back on it just shuts off again within seconds. I paid $1200 for this TV and it only lasted 2 years and 9 months to the day. I am angry I spent this much on a TV that didn't even last 3 years and it seems I'm not the only one with this type of problem. I feel Philips should recall with refunds or offer a free fix. I was basically robbed of $1200.

Purchased a brand new Philips 50 inch flat screen television for almost $1,700 from Sam's Club in July 2007. Now, here we are in November 2010 and the television won't power on. I'll never purchase another Philips product again!

I purchased a 32" Magnavox LCD TV(32MF338B) less than 2 years ago from Target! My TV no longer works! I called Magnavox to see what they could do - "nothing!" My item is no longer under warranty! What a hunk of junk! I just threw away $450! Magnavox is not a reputable company! If they cared they would stand behind their products and have item fixed (less than 2 years old). What a joke!

My TV started the blinking red light and now no longer works. After reading all the complaints people are having, I feel we all bought a piece of junk. And it seems Phillips company couldn't care less. We paid over $3000. We're very unhappy. We have this huge and heavy flat screen mounted to our wall and it is useless, plus, the installation was expensive and to remove it is expensive, plus no real fixing.

We bought our Magnavoc LCD TV (47MF437B/37) from Sam's Club in Feb of '06. Of course, our warranty is up and today as we were watching football, the picture just went. There was no warning, just went out. We had sound for a little bit and then that went and all we got was a chirping from the back of the set. So now when you turn it on, there is no picture, no sound except the chirping.

We first went online and then we contacted their (Magnavox) customer support. The customer service rep that came on went through all these steps and nothing and then he says, "Well, I guess you will have to take it to a repair shop." Since our warranty is up, there was nothing else he could do for us. Can you believe this? Because our warranty is up you can help us. The last thing that was said from him is that it sounds like your power board went. I asked we have only had this TV for 4 years. And he says sometimes these things happen.

Like so many others, it is not fair that we spend our hard earned money on a product that we think is a good one but come to find out the product completely sucks and they do nothing about it. I say that we boycott all products made by Phillips/Magnavox until they do something about this. I say we all call the BBB and keep making complaints until someone from this company understands that they can't treat us this way by giving us crappy products.

I purchased a Philips 50PL9126D/37 50-inch projection television 3 years ago for $1000 from Wal-Mart. I turned the set on one morning and a loud humming noise came out of the back with a snowy picture and a thick black line across the screen, it scared the heck out of me. I called the support number and they told me my warranty was expired and they offered me another TV at the discounted price of $850 that would be similar to mine. Really? The support tech admitted she received a lot of calls with the same complaint on televisions but there is no recall.

I cannot believe a well-known company like Philips does not back up their very expensive products. After my experience and reading all the complaints, I will never purchase another Philips product. Buyers, beware of this company and always research your products before you purchase them. I made a very costly mistake.

Well, I called Philips on the phone and they said that they couldn't do anything about it. They gave me a number to call to fix the TV and it would cost me. So like I said, I live on a limited income and can't afford it but they don't care. Well, I called Walmart in Cuba and talked to a manager where I bought the TV and they replaced it, but I didn't get another Philips, I got Vizio.

I won't have another Philips. Are you listening to me people?! Oh yeah, by the way the second Philips I had, I got it in April of this year. Now that's sad. A big company like that has no number to call directly to Philips. Well I got myself a better TV now. Thanks to Walmart.

We purchased the TV at Best Buy four years ago (2006). We always had issues with the remote and its compatibility with our DVR and stereo system. It has been a pain for the last four years. The past few months it started having a little fuzzy look to the once great picture, and then it started to just go black, but we still had sound. It would do it when we first turned it on and after a while it would stay on. We knew something was going wrong. Well, we now are one of the many who has no picture at all, but we do have sound. The green light is on and the sound, but gee, no picture on this 50-inch (50PF9631D37) TV. Just lovely, $3500 down the drain. Someone else mentioned this as a "disposable TV" and that is exactly the way we feel. Philips is a horrible product and I am so disappointed, and also quite angry.

We paid for this TV with a bonus my husband received from his employer. We bought it and 3 months later, he was laid off. We now have a giant eye sore in the middle of our home and we cannot do anything about it. We cannot afford a new television, so I guess reading is going to be our new favorite past time. So very bummed about this bad TV. I will make a complaint to the BBB as well. I'd be willing to be in on a class action law suit (and that is something I wouldn't normally do, but this is a TV we are talking about, after all). We love our TV time as many of you do, too.

I bought a Philips Plasma TV in October of 2006. I have sound, no picture and a red flashing power light. If I unplug from the power source, the picture may or may not come one for awhile but then goes out again and I have to do the same thing every time I want to watch TV. I had someone come out and they said that the power supply board is bad and needed to be replaced. In total, about $800 in repairs. Not worth it.

I bought the TV for myself as I was going through breast cancer at the time and thought this was a good deal. I bought it from Circuit City (now defunct). How very disappointing that it lasted only 4 years, almost to the day. As everyone else said in this post, the product sucks and I don't see how they can stay in business. And I don't see any response from Phillips anywhere. What kind of company are they?

I would like to be reimbursed for this TV even though it is 4 years old. It cost $3,000 at the time, a good chunk of my money.

I bought a Philips 42" Plasma TV in November 2006 (42PF9631D/37). In August, 2010, it went dead. I replaced a bad fuse, but I still have the 7 red blinking light issue, which indicates a problem with the power supply board. I am very disappointed, as a service call will cost around $300 to $500, which for that price, you are better off buying another TV. I think Philips should fix all TVs with this issue. I think it is reasonable for a plasma TV to last 10 years. Old "tube" TVs last 15 to 20 years. Shouldn't this new technology be better than the old tube TVs we grew up with?

I have a 42" plasma TV only 2 yrs. old and I have the same problem as everyone else on this website; the TV sounds like it comes on but no picture or sound and then the red blinks. Customer service won't help because the TV is out of warranty; I will cut my losses and put this worthless piece of trash Philips calls a TV in my $75 dollar fire pit!

I turned on my 50" plasma TV and there was no picture, just a black screen. The green light is not replaced with a red flashing light. I have only had this TV for about 3 years and think that if you are in the market of making a product, it should last for more than that. I still have my Sony Trinitron that the kids use in the play room to watch TV and I purchased that TV about 6 years ago and it is still working. I guess you live and learn, so I will not be purchasing anything that is made by Philips or its sister companies.

Yet another Phillips Flat screen dies. I purchased my family's first flat screen model # 47PFL3603D27 serial # YA1C0819015518 two years ago at Target Co. store. At the time, I thought for the value/picture quality Phillips was the right choice.

About 12 months into watching the TV, I would notice weird crinkle sound coming from the rear of the unit with a very faint electric odor. This would happen every so often and I would also have no picture, sometimes a grey and/or a blue screen. Until this morning 10/23/10 at 0630 Hrs, I was attempting to watch the news when I observed the picture fading and a large plume of smoke exiting from the top right side of the TV.

I was able to quickly unplug my set as the burning/melting electrical parts continued to exit the rear panel, waking up my family in fear of the entire house burning. I now sit on my couch reflecting on the "sound" investment I made two years ago on such a piece of garbage. Thankfully I was home at the time of this failure to take quick action before my house was lost due to this poor product. Upon reading all of the posts this morning, I'm not alone and I hope no one gets hurt or worst.

I called Philips Customer Support and told them that I was going to post on Target website about all the problems and I will also give a reference to this site so people could read more about the problems. Then, I got really mad and called back. I told them that they had to cover the service charge too, or I was going to report it to the Attorney General of my state. The rep who answered said that they would also pay for the service charge, so everything is covered under warranty even though it is already 10 days out of warranty.

They gave me a number of a local repair shop (Tower TV in St. Paul, MN) and they came out and picked up the TV and will repair it in their shop. The technician from the local company said it looks like the power supply burned out, but he has to take it to his shop to fix it. It sounds like the TV electronic repair shops will be very busy repairing these TVs over the next few years! Please take the time to contact your state attorney general and post your comments on the site of the store where you purchased the set. I don't know if Target will publish my review, but at least I tried to warn people. I agree with the idea of getting a new set every 90 days under warranty. Do you think the store would accept it?

I purchased a Phillips LCD (Model: 42PFL7422D/37) about a year ago. It was a refurbished model and I thought it was a bargain for the price. It wasn't. The TV started giving me problems from day one and I was never satisfied with the functioning of the TV until yesterday that it finally died on me. The TV now clicks, the blue LED light comes on but there is no audio or picture. The TV started taking longer and longer to turn on until it finally failed. Phillips offered me another refurbished replacement for $515 but I don't know if it is worth spending more money on a TV that will probably do the same thing.

Everyone with Philips problems, I have the answer! Look, if you're like me, you just donated a bunch of money to Philips. However, if we as consumers unite then react, we may achieve our goal. Solution: Buy new TV every 80 days! Before the 90-day in-store warranty goes out on your new flat screen, take it back, and trade for another of the same price. This is completely legal, and breaks no rules at Wal-Mart, Best Buy, etc. If this actually happened, we would see Philips become more socially responsible than ever, resulting from a drastic change in sales in the U.S. And remember what U.S. spells: "No one takes advantage of US".

Ok everybody. I just called Philips customer service and they said they would come out and repair the TV at no charge to me, both the burned out capacitor and they would cover the service charge too. I told them they had a lot of people really mad at them, and they know they are in big trouble.

Be sure to call the customer support line and complain, complain, complain. Also, go to the Target website, the Amazon website, and anybody else - Wal-Mart - that sells these TVs and submit a complaint and also list this website so that other people don't buy their TV sets. Then, contact your attorney general and ask them what other steps we can take to stop Philips from selling this junk. I hope nobody gets a fire from one of these TVs. My TV actually had a puff of bad smelling smoke before it burned out - the leaking capacitor I'm guessing.

Here goes another one. Bought the TV last October, 12 days out of warranty. Watching the TV, puff of smoke, clicking noises in the back of the TV, and poof the TV dies. $650 down the drain. I call Philips and they say, "Sorry, it's out of warranty." We will pay for the burned out capacitor but not the service charge. I am really mad.

I am going to file a complaint with the Attorney General of my state. All of you should contact your attorney general, too. File a complaint and get Philips to recall all these TVs. I wonder how many have started fires!

I purchased a Phillips 47" LCD TV last year and have been having problem with picture going off, but had sound. Last night, wires were burning and smoke started coming out of the set. I see others had the same problem on this site. This should be investigated before someone dies!

I bought a 47" Phillips LCD flat screen TV on 30 December 2009 with a two-year extended warranty. After nine months of use, the power went off, the TV could not turn on, and the blinking red light has appeared. I have not been able to get the manufacturer to come and fix it. The repair company tells me that they will be here but will not show up. I have been on the phone for many hours without results. The frustration is unreal. I would like to be contacted by an attorney if there is one that can help me.

I bought an Phillips 50" plasma TV around two years ago and now it won't come on at all. It just clicks. I will never buy another Phillips product!

42 inch Philips 1080 Plasma TV purchased November 2006. Died October 17, 2010. Same as almost every other story posted here. Watching TV and poof! The screen went black and the TV shut itself off never to return. The green LED light on the front went away, replaced by a flashing red light. The TV now tries to start but fails. Now, I am left with clicking sound and a blinking red LED on a dead $3,000 Plasma TV. Thanks for nothing, Philips! You have the worst product support of any company I have dealt with. There are dozens and dozens of complaints about the same problem. How about you guys fix it for us or send us vouchers for new TVs? I work in the news media and I think I sense a news story here, better yet, why wait? Let's get a class action lawsuit started.

I purchased a Philips home theater system on May the 30th 2010 and by August, it had developed a low pitch squeal after the unit was turned off. I had to unplug it when it was not in use to stop the squeal. I contacted Philips and they instructed me to send the unit to them for replacement since it was still under warranty. They went on to say that it would take about 20 days for the replacement to arrive. Well upon its arrival, I discovered that they had sent me an old scratched up used system to replace the 2 and 1/2 month old one that I purchased brand new which by the way did not have a scratch on it.

When I called about it, their rep told me that it was in their warranty that they could replace a relatively new product with a used one. That to me is totally unacceptable so the fight is on. I will never again purchase any thing that has the name of Philips on it since this is the way they choose to treat their customers. So my advice to all future Philips products purchasers is to beware and do not buy their products as long as they choose to conduct business this way.

This is the email address for Philips investors. Please email your complaints to them. E-mail: investor.relations@philips.com

I am having the same problem as most of these people. I bought a Phillips LCD TV from Walmart 14 months ago. I paid $998.00 for this TV. The screen is going black but the audio still works. I have it in my business and I can assure you that if it starts a fire, I will sue Phillips. Someone needs to sue these people. I went to Walmart and noticed that they didn't have any Phillip TVs in stock. Maybe they got smart and quit selling them. Everyone on this board needs to call everyone they know that sells these TVs and complain. Call the BBB, call the stock holders, anyone you can think of. I am feeling really ripped off.

I had this TV nearly 2 years and all it does is click.

I purchased a 42" Philips Plasma TV 2 years ago. Last year, I was told the power supply went and I paid over $500.00 to get it repaired at an authorized dealer. Last month, the TV stopped coming on altogether. I contacted a Philips' authorized dealer (Sears) and they came out for a fee of $106.00 and looked at the TV. I paid for the part which made my total that day to $285.00. When Sears came back to put the part, the TV still does not work. I was refunded the additional money for the part and Sears kept the $106.00.

Sears contacted Philips and was told that Philips no longer made the part. So essentially, I have a 42" plasma TV that looks pretty, but does not work. Philips offered to sell me a re-manufactured TV and a warranty for a little over $500.00. However, since I already paid for $767.00 for warranty (that eventually expired), $500 for a repair, and an additional $106 for the Sears' service, I was not prepared to shell out any more money for this defective TV. Philips should do the right thing and have a recall to provide some sort of financial relief for their customers.

I purchased a Phillips HDMI DVD recorder about 1 1/2 yrs ago, maybe used it 30 times. I rented a movie, got half way through it and it started making a noise. The movie stopped and would not eject. After cutting it off and unplugging it, it would still not play or eject the movie. I ended up having to take the DVD player apart to get the movie out. I am very unhappy about this. I've never had a problem with Phillips products, and with this DVD player being used so few times and tearing up, I will not purchase anything else from them.

I had bought an LCD TV (Model: 37mf231d/37 ) from Target in Lafayette, LA and after three years, it won't turn on the power supply or switch. When I called the customer service of Phillips, they said that it's out of warranty so I need to pay out-of-pocket just to get it fixed. How many complaints do consumers have to make before they know it's a piece of **? I am warning consumers that they will only get ripped off by Phillips!

I purchased a 42" TV 2 years ago. Same problem as everyone else on the sight here; the clicking noise, no picture and not working. I have been ripped off! Just the same as everyone else, I am unable to repair it. No warranty anymore and I wasted my money. Philips will do nothing to fix the problem and continues to sell a piece of **. Someone needs to sue the pants off this company. I am unable to replace the TV due to low income, I saved up for the first one. I run a home day care 24/7 and unable to use the TV for games and entertainment. Some very unhappy kids.

Our Philips 42" LCD model 42PFL7422D/37 serial no. YA3B0740023609 purchased from Costco in December 2007 has failed. It has a black screen, i.e. no picture and audio works. This is unacceptable for a TV that's just over two years old at a cost of over $1200. Conventional (non-digital) TVs lasted 20+ years! We and many others have been sold an inferior product and want fair restitution or replacement.

I bought a 50" Phillips plasma TV from Sam's club on October 28th 2008. Today less than 2 yrs later it will not turn on. Just get a clicking noise. I understand from reading the other post it is probably the power supply. Phillips will do nothing to fix the problem. I had a Viso 50" blow the power supply with in 2years as well. These TV's are obviously not built to last more than a couple of years. It does not make sense to fix them because if you spend $600 to fix and then it goes bad in another year. This is total **. I guess I will watch my 20 year old 32" Sony Trinitron.

Bought a plasma T.V. mod.50pfp5332d/37 will not come on. Just a clicking sound from back side of it. No help from Philips. These TVs are all having the same problem and the company should have a recall. I will not buy anything from Philips again and I don't think they give a **.

I purchased a Phillip Magnavox LCD television. The television was playing perfectly fine, then the screen blinked out and was completely black. The television shut off and never came on again. The power button to the remote control does not work, neither does the on button on the television. The television has no power at all. My television is less than two years old.

I have flat screen TV model # 42PFP5332D/37. I cannot turn the TV on. It keeps clicking and flashing light in back. I called customer service. They offered a used TV for almost the same amount, for a new one not even 2 years old. I asked about a recall and he said no!

This is ridiculous! I won' be buying any more Philips products. Buyer beware!

My 26 months old Phillips TV is dead! Model 47PFL5422D/37. A Phillips is not in our future.

On 11/14/2009 I purchased Philips LCD Flat Screen model # 42pfl3704d/f7 on 9/20/2009 the unit started clicking and shut-off. I called customer service who directed me to a contractor repair company. The contact was rude and told me I had a real problem with a Philips. I recalled Philips and explained she gave me another phone number to new contractor who is not returning calls. Wal-Mart will not accept the defective device as a matter of policy. I have receipts and am still under factory warranty. I paid nearly $1000.00 for this TV and it lasted 9 months.

I have a Phillips 42" plasma, model 42pf9630a/37. I bought the set in 2006. Right off the bat, there was a problem of a red line down one of the sides. It was still under warranty, when I sent it out. After 2 months(and one month of non-stop phone calls, in which I berated their customer service), I finally got the set back. It worked well (with minor glitches, like periodically going black, as if shut off, for 5 secs or so, but would turn back on) until now. The screen went black, sound and ambient light stayed on for a bit, but both are now out. A red blinking light near the power indicator light is the only sign of life from the set. After having gone through heck the first time, this thing went out for repair(and it was under warranty then). I have already decided (within a couple hours), that this thing is ready for the scrap heap. I paid $1,800 for it, and it is less than 5 years old, and I don't watch a whole lot of TV. Phillips TV's are junk.

I purchased a new Philips 47" LCD flat screen 2 years ago. Approximately, 6 months prior to today's date September 24,2010,the TV would go black screen. Now the TV began sparking and a sizable plume of smoke came out of the right side upper vent. I am glad I was there to pull the plug. Philips corp. should recall these TV's. I have never had a TV actually almost cause a fire. The Philips flat screen LCD TV is garbage! I spent a lot of money on a Philips disposable TV, never again, I thank God it didn't have time to cause a fire.

TV problems are not as hard to fix yourself as you may think. Repairing it yourself will save you hundreds of dollars. For the parts and instructions to repair this problem go to this link. http://www.tvrepairkits.com/xcart/home.php?partner=madtech.

I bought a 50" Philips plasma television in April, 2008. It worked great for a year then it would not turn on. We purchased an extended warranty which covered the cost of a new power supply. Another year later and the same problem, only now it's no longer under warranty. A new power supply is over $650 from Philips. What a rip-off. I emailed the CEO of Philips asking for some resolution and never received a reply. I will never buy another Philips product again.

Two years ago, I purchased a Phillips 47" flat panel TV, model #47pfl7422d/37 2 from Sam's Club and I paid around $1500.00 at that time. In less than one month, I had a problem with the speakers, so I returned the TV to Sam's and exchanged it for the same model. I received a refund at that time since it was reduced on sale. The price was now around $1200.00. I haven't had any problems until now. The screen is black and it flickers. The sound is perfect.

I called the toll-free number for troubleshooting and spoke with Brandi. After explaining my problem to Brandi, she asked me to unplug the TV which I did, and after a few minutes, she asked me to plug it back in. After following her instructions, the TV came on but the picture was still not very bright. Brandi then informed me that the only thing for me to do now is to purchase a certified remanufactured TV for $700.00. I told Brandi that was very poor customer service. I asked her for her last name or badge number and that I would like to speak with the top person in charge in her department. She informed me that she does not have a badge or ID number, she cannot give me her last name, and she cannot tell me what state she is in for security purposes. I told her that I would like to take this to someone higher than her and I would like to give as much information possible. She gave me an address in Stamford CT to write my complaint.

I insisted on speaking with a manager, she then told me that she can get a supervisor. That is when Sean ID# ** came on the line and repeated the same information that Brandi gave me. The only difference in speaking to Sean was that he gave me both his ID and Brandi's ID. He apologized for her and said that he did not know why she told me she could not give me an ID#, and offered me a certified remanufactured tv that was less expensive. He offered the certified remanufactured tv for $640.00 plus $40.00 shipping plus I have the option of purchasing an extended one year warranty. I did not even bother to listen to the price of the warranty. I could not believe what I was hearing. I asked Sean if Phillips was deliberately making TVs to last only two years so that they can keep making money from the consumers. I also asked Sean if he thought that the company would stay in business after treating their customers in this manner.

I feel very cheated. I will never recommend or purchase anything affiliated with Phillips. I invested my $1200.00 poorly and wasted money.

We "owned" a 42 " Philips Plasma TV. In the 1st yr the on/off switch didn't work. We had no TV. After a few weeks ,Philips finally sent a service man . He could not fix it. After talking to many people for months, Philips finally replaced the set. They would not extend the warranty so we figured it was a set that was already sent back broken. We were right. Before the year was out, we had red lines running down the sides of the set. When we finally lost all color, the set was not even 5 years old. Never again will I buy one of their products, The company does not stand by their poor products.. My 15-year 25' Samsung still works great.

On November 11, 2009, I purchased a Philips 42inch LCD TV. 6 months later, the right half of the screen developed vertical lines of different colors and a few days latter I heard a crackling sound and the screen went black. There was also some smoke coming out, so I unplugged the set. Because I bought the set from a consignment company, Philips will not honor their warranty. The place I bought the set from included a three-year in-home warranty through Repair Master, so I issued a claim with them.

Well, it has now been four months of trying to get the set repaired and what I have been told so far is the panel is bad. I know I have two issues going here, but the issue of Philips selling bad products is what I want to share with everyone. From the looks of it we all should have checked this web site before making our purchase.

The economic damage to me is $685.00 not to mention the stress on my oral cancer surgery recovery. Now I am experiencing problems in that same area again. This added stress does affect how I feel.

We purchased a Philips 42 inch LCD TV 2 years ago only to have it go black on us. We phoned the company and Wal-Mart both said we were beyond any warranty obligations from them and there was nothing they could do. I told both "giants of Industry" that I find two years, for product in this price range, to be lacking and so Philips offered me a refurbished TV $550 bucks or they would arrange for a tech to come out to us and look at our broken TV and "possible" fix it all at our expense.

Purchased a Phillips-Magnavox 47" LCD TV less than 2 years ago from Wal-Mart. Last we watching it, the TV when black like the power cord was pulled. Took it to be serviced, the Tech was hoping for a bad Capacitor but reported nothing was damaged but said it's the power supply.

Looking for a power supply, he said they found magnavox had 3 versions of this TV and we have #3 version and that one has no information regarding the part numbers, of course I have the worst case where one its a bad TV design and now parts cannot be determined. Help!

I purchased a Philips LCD HD 1080P 47PFL3603D/27 back in February 2009 from WalMart. Recently the picture would go to blue screen with audio still working. Would have to power unit down and then on to get picture back. This cycle would repeat itself every 20-30 minutes. Unit was in well ventilated area near a window.

Soon after, plumes of acrid smoke billowed from the louvers and filled my living room. I have two calls into Philips customer support and have yet to receive a callback. I expect a new TV and nothing less......in spite of it being out of warranty.

My Phillips TV flat screen went black after two and a half years. I bought it on 02/18/08. Screen went black on 09/02/10. I read were a lot of people are having this problem. I emailed Phillips. They replied back to me twisting around my email I sent them and I replied back to them telling them not to play games with me.

I purchased a Philips 42 in. Plasma TV. After 2 years, I started to have problems with it. My TV sometimes would go black and blink. The green light would go from green to red. I took it to a repair shop where we spent $400.00 to get it fix. Exactly a year later, the same problem came back, and most likely will cost me the same amount of money to get it fix. I am very upset to hear a lot of people complaining about the same problem to Philips, and they have not done nothing to fix the issue. Can some one please tell me what to do Philips never wanted to take responsibility for the problem because it was out of the 1 year warranty.

I brought model 42" plasma TV model 42PF9630A/37 in early 2006 and the last year, the screen goes dark in half of the screen or bright in top only. I bought this TV at Bestbuy. Since the first year I noticed the volume goes off. The TV gets extremely hot. I just learned there is a recall for this model since 2006 and I just learned about it. It says in the report that they spark and could cause fire. Besides knowing that I paid over $2000 dollars and had trouble with this TV since the first year it is really disappointing.

In March 2007, I bought a 50" Philips Plasma TV for over $2,150 at BestBuy. For an additional $350, I bought the extended 4-year warranty. I am glad I did. From the time I bought the TV, it occasionally goes "green screen" and it has to be turned off and back on several times. Very annoying. I sometimes have to walk away and come back 15 minutes later to try again.

Sometimes the TV re-boots on its own in the middle of a program you are watching. Quite annoying too. A couple of weeks ago, the TV started to not turn on. Red blinking LED in front. The only thing that seemed to have an effect was to unplug the power cord from the back, wait, then plug it back in. Also to turn on, keep the RC power button pressed for 10 seconds seems to have an effect.

At that point, I had not yet looked at my BestBuy invoice, and thought I was out of warranty. I called Philips, but they refused to give me the error code that corresponds to the red LED blinking pattern. "You can find that on the Internet" they said. After two hours of search, I found the Service Manual for $12 at one place and for $5 at another. I bought it and activated the Customer Service Mode to find out what the problem was before calling a technician.

If any Philips representative reads these posts (and they should), Philips should made every attempt to reach out to your customers and fix these issues for free. There is obviously a failure of your quality control system, and it damages your brand. Given my recent experience, I plan to shift to Sony next time, unless of course you show some respect for the people who support your business by buying your products.

I purchased a 50" Philips Plasma TV in September of 2005 from Best Buy. We paid for the 4-year extended warranty in case there are any problems in the future. 3 years and 11 months later, we experienced clicking noises and the eventual "no power-up" every time we attempted to turn on the TV. Fortunately, Best Buy honored the extended warranty since it was not 4 years yet. Best Buy sent a technician and got a brand new power supply board for the TV. The Best Buy service receipt shows the new power supply board to cost $975 from Philips. This is shocking to me since I can get a new 50" Plasma for approximately that much.

Anyways, Best Buy picked up all the costs since it was under warranty and we were satisfied since the TV was working again until yesterday, 1 year later. We are now experiencing the same problem with the TV. Unfortunately, Best Buy will not honor there TV service work past 30 days. So we are left with a broken Philips 50" Plasma TV again. After reading all of these complaints, I see that this is an ongoing problem with Philips and they do not want to fix the issue. I'll make sure never to buy Philips again.

On 2/10/07, we purchased a Phillips 32" LCD TV Model # 32PF421D/37. Within two years, we started noticing clicking noises, followed by a series of small glitches then the picture started failing this year. Now the screen is just blank. I did register my TV with Phillips but have never had any notices about any firmware updates. On 8/23/10, when I called their customer service center, they simply told me it was out of warrantee and that I could take it to get it repaired or could buy a "discounted" TV from them. Judging from all the complaints out there, this is clearly a defective product that Phillips does not want to pay for to correct. Shame on you for ripping off so many consumers who put their confidence in your products. I will be first on line when the class action suit is initiated.

I purchased a Phillips TV model number 42PFL3704D/7 in February 2010. We have been having problem with the TV not shutting off when we hit the power button on either the TV itself or on the remote, it just goes to a black screen. The only way to get it to go away from the black screen is to unplug the TV from the wall. When we try to turn the TV back on, it just stays at the Phillips logo for about 10 minutes, then it will finally come up with a picture, but no sound. After sitting about another 15 minutes the sound finally comes on.

I called Phillips about the problem and was told that I need to put a new flash drive (any brand but SanDisk) and download a software upgrade for the TV from the website. I find it ridiculous that after spending almost $1000 for a TV, it has software issues and they expect me to do the fixes on the TV. Phillips should just bite the bullet and have repairmen going to people's homes as they call in or they should recall the product. I know I personally do not have another $1000 to replace my TV if I happen to mess something up while installing new software on it.

Our experiences with this set follow the same lines as many others. A short while after purchasing this TV, it started randomly clicking (as though someone had turned it on with the remote). It would click in the night even if the TV wasn't on. At first I wondered if one of our sons was turning it on in the middle of the night and would get up and check on them.

Recently, it would turn on with no picture and then click in the background a couple of times. Then this increased in length of time it would take to get an image and then increased in the number of failed attempts to power up. Now, it won't power up at all. After reading all the issues here, I hope to pass the word around. Don't buy Phillips!

I see now Ii am not alone with this Philips TV. I have had the same problems as most on here have complained about. I am upset at Philips not backing up their company for the defects that are in there sets. This is terrible. I as well bought the Phllips thinking on reputation. Wow, was I so wrong in thinking this. I will make sure I tell everyone I know and see in any electronic store, family and anyone going to buy a new TV. If you buy Phillips that it would be a costly mistake. Word of mouth gets around Phillips. Shame on you Philips.

My problem was the TV making a clicking noise and shutting off. Making attempts to turn on and off worked for a few nights but was short lived. The attempts and getting a picture lasted only 3 maybe 4 times before the set went black. After reading most of these blogs, my only solution to this problem is try to do what Jeff of MI did in his (blog) August 29,09. I will attempt to take the back of my set off and check to see if any of the capacitors are bubbled up or leaking. What have I got to lose? This try might be a lot better then spending the money on another costly TV, which in today's economy I cannot afford. Another $1200 hard earned dollars. I think not. As far as Phillips is concerned (which they are not) I will never buy another.

Back in the day, I had one RCA lasted 10 yrs and another lasted even longer 20 yrs. Philips is out to screw the consumer that is self evident as to all the complaints i have just read. I will contact the Better Business Bureau. This is plain and simple Phillips fault in bad engineering and design. It almost seems like they are doing this on purpose to get you the consumer to buy another. "Not" me. I will follow this through as far as i can. Shame on you, Phillips. Shame on you.

If anyone has started a class action suit please by all means include me. If I am successful at fixing my set I will post back what I did and how I did it, as Jeff In MI did. Thank you, Jeff. I hope you have someone that reads these complaints, Phillips. Have a recall. Do something for Phillips' sake because I see this brand and company going out of business and not a minute to soon. Once again, shame on you, Philips.

On March 31, 2008 my husband and I purchased a 42" Philips LCD flat screen television [Model # 42PFP5332D/37 Serial # YA1C0748014948]. We selected Philips specifically because of the company's long-standing reputation and quality of products. My husband is from the Netherlands and the company is "Koninklijke Philips Electronics N.V." which bears the *royal* seal of approval - Koninklijke translates to Royal. We registered the product with Philips immediately following installation.

In March of this year, approximately two years from the date of purchase, the television began making a clicking noise upon being powered on. The first time this happened, the screen turned on after about 10 seconds or so. As time has passed, the amount of time between powering the television on and the screen turning on has increased to approximately 20-30 seconds. Today (August 27, 2010), when the television was powered on, the clicking lasted for approximately 10 minutes before the screen came on.

An online search revealed that this is apparently a huge issue with Philips, and customer dissatisfaction with the products is intense based upon Philips' customer service's inability or refusal to assist with repair or replacement of their products. When I called customer service, I spoke to a woman (she did not provide her name) who took my information, and the serial and model numbers. I was then informed that my model is out of warranty. I was placed on hold and transferred to another department. A man named Andrew answered the call and I repeated the problem. I was advised similarly to the many complaints in this forum. Andrew advised me that it was probably an "issue within the TV itself, like a busted fuse."

I was offered a refurbished television at a "discounted rate", or assistance with finding a television repair specialist in my local area. I explained to Andrew that I had looked into Consumer Affairs and noted all of these complaints around the country...long-standing, similar complaints. Andrew asked me if I had been given a "software update" - and I told him, no I hadn't been, which is odd - since we registered our product directly with Philips online, and if there was a software update of which we needed to be made aware, then it was the responsibility of Philips as an organization to provide that information to its customers. I further told him that paying almost $1000 for a product that goes kaput in two years - then being told by the organization that bears the product name that the only available solutions were to purchase a *refurbished* replacement at a discount or pay for the repair cost myself is unacceptable.

Andrew was polite and apologetic, and explained that there was little that he could do with an expired warranty situation. I asked him about the complaints regarding people who actually *did* purchase extended warranties and weren't having them honored...and complaints from people who purchased products from retailers such as CostCo or WalMart and not having their unexpired warranties honored because they didn't purchase directly from the company. I was not given an answer. I also provided Andrew with the case number of another complaint with a similar product that shows that this is something that Philips needs to address.

All of this appears to me to be a trend in the electronics industry as a way to get consumers purchasing large ticket items more frequently (such as is the case with cellular phones); however, large ticket items are chosen by consumers frequently with long-term use in mind. Two years does not qualify as long-term. The primary "economic damage" is that we paid $998 for a product that proved to be defective within two years. The "solution" that we chose to implement is to leave the television turned on 24-7, suspecting that if it *is* a fuse, then powering the television off and on will exacerbate the problem we're having. That said, we're also concerned that by leaving the television on, we'll eventually overheat it. Further, leaving the television on has the secondary result of increasing our utility costs with the electric company.

I purchased a surround sound system. It was an all in one unit. It was not an expensive one, only about $150. Purchased in 2009. Right out of the box, it sounded fine to me-- for about 5 minutes, then it would fade to silence. Turning it on and off would get the sound again but only for five minutes at a time. I called Philips customer service, who said it needs service. It was under warranty but Philips said since it was purchased from a retailer and not direct from Philips, they would not honor a warranty.

I have made many calls to customer service about this, including calls to so-called supervisors. I find it ridiculous to think that a company will refuse to honor a warranty if you buy their product in good faith but from a retailer. If so, what is the point of offering a "warranty" on the product? After this silly experience with Philips customer service, I will not buy Philips products again, unless they contact me and make this situation right.

We have a Philips 42' LCD TV model #42pfl7422d/37 purchased new December 2008. I now have no picture but do have sound. Seems Philips is quick to offer me a re-manufactured for $490. There is obviously an abundance of people who have had the same issue. This TV has not even made the three year mark. Like many of you I have 4 other TV's all over ten years old without issue. Why would I buy another TV from Philips? No way. I'm sure many of you feel the same way. Shame on you Philips.

I purchased a brand new PHILIPS 42" digital widescreen flat TV, Model #42PFL5432D/37E in September of 08. I noticed some time ago that upon changing channels, the TV would lose the bottom half of the screen and the picture would be completely crunched at the top of the screen. The only thing that would fix it was turning the power off and back on. I had been looking online for similar issues and resolutions to no avail. Today my TV was off and I decided to sit down and watch for a while. When I turned the television on, it turned right off again after a few seconds. So I tried again and the problem wouldn't go away. The entire day has gone by now and the issue seems to be permanent.

I called Philips and explained the issue and all I was offered was a similar "refurbished" model at a discounted price or the number of a local repair shop that I could take the television to (at my own expense). This is hardly a solution, in fact, this sounds like me solving my own issue instead of Philips working with me to solve the issue. After reading several forums today, including one on this site, it seems that there are many people having the same issue with Philips products and, in most cases, the same model that I have. I am wondering how many complaints it takes before Philips stands up as a company and recalls their faulty products. They seem to be on the cusp of losing a ton of customers who at one time were very loyal.

Call me silly, but I buy everything Philips just because I share the name and like the idea of having my name on all my electronic equipment and more. Now it seems that they are ruining my name and their reputation at the same time. If anyone knows how to get the BBB involved along with Consumer Affairs to see if we can collectively find a solution to this issue. Please feel free to let me know and include me. I will definitely do all I can to assist everyone and anyone who is suffering the same as I am right now. Philips, if you are reading this, maybe this is an opportunity for you to step up and be "The Good Guy" by helping all your loyal consumers here before you lose us all forever. Keeping us and getting some good publicity for the act is certainly a worthy cause... at least I think so.

I typically don't complain about products/services. Rather, I prefer writing positive reviews about good ones. However, I think anyone considering purchasing any Phillips product should beware! If your looking to buy a product from a company where quality is policy, then don't purchase a Philips.

I purchased a 42" LCD TV in January 2008. In January 2010, the TV started clicking. It would randomly click in the middle of the night or middle of the day when the TV wasn't even on. It would also click when we turned it on and continue clicking for increasingly longer periods of time (up to 15 minutes at some times). I can't remember exactly what we paid, but it was in the ballpark of $1500. I wouldn't want to pay in the ballpark of $500 for something that would only last 2 years, much less 3X that!

After reading the complaints of other consumers who probably also purchased their televisions thinking Phillips was a reputable brand, I have no hope that Phillips will do the right thing and recall this failed product. This is the last product I will ever purchase from Phillips, and I will make sure friends/family know what they can expect from Phillips as well!

Buyer Beware! I Bought 3 19" Phillip flat screen TVs 2 years ago. Two are no longer working. The first sign of break down is when you turn it on, it makes a lot of scratchy noises and shuts on and off. This goes on for about 10 minutes before you can watch something on the screen. Today it never came back on. This happened to two of the three TVs purchased. I can hardly wait for the third to break down. I called Phillips and of course the 90 day warranty is expired, therefore they can't do a thing but offer you a refurbished TV at a discount.

Why would I want to buy another Phillips product at any cost? I would expect a TV to last at least 5 years. Or at least an offer to fix it. Back in the day, we had our TVs for 15 years. I also have a 46" flat screen by Phillips. I pray that I don't have the same problems. I will never purchase another Phillips brand TV. I expected a name like Phillips to stand behind their products. I hope this helps someone in choosing wisely when it's time to purchase.

I have an extended warranty for a plasma TV I purchased 4years ago. I paid $500 for 5-year coverage. I started having problems with my TV and made 2 separate claims few months apart. The last claim was in October 2009. The repair company could not repair my set and contacted insurance company with that info. Ever since that time, I'm unable to contact anyone to have my TV fixed or give me a new one. Most of the time, nobody will pick up the phone. And both times that I got through, I was told that I would be contacted by someone within one day. Nobody ever called me back. Now again, I can't find anybody to talk to at Philips priority service. My TV remains broken.

My television is less than one year old. It will not turn on. This is a common problem for this manufacturer. I'm suffering from the inability to use this product, and it costs more to fix it than what I paid for it.

It was less than 2 months of purchase and this 42-inch flat screen stopped working. I called them on June 24th. It is now August 10th. No one has called me back or repaired the TV. I went to the place it was purchased only to find out I had to go through all of these steps. By calling Phillips, I have been told the part was found. I am not sure how they know what part is needed. No one came and looked at the TV. Then, I was told the part is on back order, and several delaying stories. The consumer does not have the option of bringing it back to the place of purchase for a refund. At this point, I want my money back to purchase a better brand. The reference number is ** at Phillips. The problem was escalated several times by the reps and I to Phillips Consumer Affairs. Still, there's no resolution to the growing issue. This is unacceptable. The company they supposed to have hired for the repair is Precision. Also, I filed a complaint at Complaints.com and will file at BBB.

In October 2006, I purchased a 50" Phillips Plasma TV from Costco. Model # 50PF722OA/37.

Fast forward, almost 4 years, while we were watching TV last night, it was as if someone just turned off the TV. No noise, no nothing. The TV just went off. I did the basic troubleshooting - unplug TV, plug it back in, try to turn on and nothing! It is hard for me to believe that a TV less than 4yrs old is dead, while I have a 20 yr old TV in my kids room that is working like a champ! I have tried to call Phillips but nobody is in until noon! In researching this, I am not alone with this problem from this company.

I purchased a 50" Plasma TV (50PF9630A/37) from Circuit City in August 2005. Problems immediately should have been a sign to get a different TV but allowed CC to replace TV twice within first month of ownership. Various intermittent issues seen by other consumers (TV turning off and back on, on its own, sound going out, etc. ) over the last 5 years. Finally this evening, the TV would not turn on at all.

CC protection plan expired in 2008. I called Philips, was told 'out of warranty'. The department was only available from 12-9 pm Eastern Time and would need to call back in morning. I'm watching TV on 27" LCD this evening. I bought in November 2005, hope it doesn't have same issue in coming months. Based on other consumers not expecting much from Philips, but we'll see. At least prices for similar TVs are much cheaper now than they were 5 years ago ($3600+$600 protection plan down the drain). $4200 was spent on TV and 3-year protection plan. I really expected this thing to last for at least 10 years.

In September 2008, I purchased a Philips 42" LCD TV Model 42PFL7432D/37 for the family. On August 2, 2010, I turned the TV on and heard a "crack" kind of sound and suddenly there's no picture. I have no red lights or display whatsoever on the screen. It's just black. It made that sound like the old picture tubes when they went bad.

I paid a lot of money for this TV and never expected it to last only 23 months. I know they don't make things like they used to, but less than 2 years! Come on! I purposely bought a name brand TV (Philips) for the sole reason of reliability and dependability. I would've been better off taking my chances with a much cheaper brand. At least I wouldn't have expected it to last 2 years or more and wouldn't be so sick to my stomach for the price I paid.

I'm now forced to watch my old 27" TV that the kids use to play video games. I honestly don't even recall how old it is since I know I've had it for more than 10 years! Now, that's reliable. And its a no name brand, Bell-Howell.

Well, I just saw my Phillips/Magnavox TV go out. I'm getting the red lights of death. We bought this TV around 2006 and what a mess. I was told this TV would last a long time like 10 years. I think I'd rather go back to the old tube TVs. I still have one of those that works just fine.

I purchased a Philips 50PFP5332D/37 TV 2 1/2 years ago and also heard a clicking sound when the unit was off like it was trying to turn on by itself a month later the TV will not turn on only a red blinking light flashes. After reading all of the complaints from other consumers, I too feel ripped off by Philips.

I brought a Philips flat screen TV form a rental place made all my payments June 5, 2010 the TV is paid for July 25 2010. The TV is dead when I contact Philips; they wanted me to pay to talk to someone for troubleshooting my problem. It's their TV can get one question answered for free I paid a lot of money for the TV where's the love.

I got this fancy slim TV set that cost as much as a 1988 Volvo, $1,575 to be exact man. I should have bought me a Volvo instead, but anyway, I get the thing home and set it up. It's looking great, shows great, all of the sudden while I'm watching Beverly Hillbillies.

I'll be damn if this plasma didn't smoke like a hot Vienna sausage. Man, Philips, you ** got me good. My last Volvo had 288,000k miles on it and ran like a champ. I'm going to sue you all **.

I purchased a Philips television (Model: 50PF9631D-37) in 2007 from Circuit City. The television does not turn on. Through Internet research, we found that this is a rampant problem with these Philips plasma televisions. The capacitors blow in these television even with light regular usage as is the case with ours. Philips insists that because the television is out of warranty, they will do nothing. Certain earlier models have been recalled but not later models such as ours. The repair on these televisions to replace this $9.00 part is anywhere between $800.00 to $1,500.00 depending upon your area and the repair company. I asked Philips if it was their intention to produce a television with a 3-year life expectancy and their reply was certainly not. The Internet is full of consumer complaints of this very issue and of Philips stone-walling its consumers. Please do help those of us who spent thousands on what we felt was a trusted company!

I bought a Philips 50" 50PFP5332D/37 from Wal-Mart approximately two years ago and I, too, am getting the red lines on the display. I updated the firmware and called Philips' technical support. They basically gave me the brush off and said that the firmware update will fix approximately 85% of the display issues but I will need to contact a licensed repair store to resolve this problem.

Add me to the list of suckers that trusted this brand. $1600.00 was gone down the tube! Caveat Emptor! Attorneys, we need help. We are in a recession. I am economically and emotionally drained at the lost of my hard-earned money.

I purchased 42" LCD HDTV 1080p on February 4th, 2010. 5 months later, the TV doesn't work at all. When powered on, the screen turns black and only says "Digital Television" on the bottom corner. That is the only screen that will display. I can not change the channel, volume or open up the menu. Even the power button doesn't work. All buttons on the side of TV are inoperable. The remote control is completely inoperable. Screen is stuck at "digital television. The only way to turn it off is to unplug it. The LED light on front just has a medium pace blinking green light.

I called Magnavox, they only have a 90 day warranty and 1 yr parts warranty. So, I call the TV shop they gave me and the cost to repair will be about $350 labor. The TV was a great buy at only about $450 brand new over the super bowl weekend sales at a major retailer. I have to pay the amount over again to repair it? What is annoying is the parts probably cost $2, while I pay $350 for labor.

So, at this point I will attempt to repair it, even though I know nothing about soldiering (if that's spelled right) or electronics. If no luck, then its time to put this on Craigslist for someone who wants to buy a 42" TV and fix it. Then I'll buy a 3D TV from a company other than Philips-Magnavox, probably Sony. I guess I'll also pay for an extended warranty this time. I am so shocked that Philips-Magnavox is producing such low quality TV's. Reputation and "Brand" is everything in the retail world. They are going to lose a lot of market share and eventually become zenith. What kind of leadership is running that company?

I bought a 50 inch Philips plasma TV for 1500 dollars and it broke in 2 years. It had lines through it and then went blank. Now all I have is a paper weight. Thanks Philips, hope you're living well.

18 months ago, we purchased a 50" plasma TV (50PVP5332/D). Two weeks ago, it developed a vertical black line (about 4"wide) on the right side of the screen. Philips mentioned that since the warranty is over, I should contact my local TV repair shop. I did; the man changed one of the boards and it got worse. They told him to try another board or to change the screen. The local honest TV repair shop contact me with the news that the repair could cost more than a new TV. They refused to continue experimenting at my cost.

I think Philips should be responsible for the quality of their products, having capable technicians ready to respond to their customers' needs and not telephone operators that carried on the irresponsibility of the company. I invested $1400 with the expectations of having a TV for the next 10 years at least. The quality of the Mexican product is not up to the standards of Philips Europe and Philips USA is not up to the standards of a responsible customer oriented company. If you are looking for a new TV, don't even waste your time looking at the Philips brand.

Can we get a recall on this defective product (Philips 42" plasma HDTV model 42PFP5332D/37 400 watt) that was dumped on consumers?

We bought this TV two years ago. It took longer for it to start up the last few months and even began clicking as if trying to start when it had been powered down and off. Ghostly clicking from the living room at 3 AM is disturbing. Now, it fails to phase on and clicks repeatedly. We have pulled out our 15-year-old tube TV that the plasma had replaced and cost 2/3 less to purchase. $1,000 plus wall mount and shipping was just given away to Koninklijke Philips Electronics N.V.

We are upset to be spending money that we had not planned to spend on repurchasing a TV when we should be saving for the upcoming holidays. I strained my back taking the worthless TV off the wall mount. The family is unhappy due to the interruption of their favorite shows.

We purchased a 47" Philips LCD TV (Model: 47PFL3603D/27) for 22 months (September 2008). From February 2010, the TV picture turned to black occasionally, so we had to turn the TV off and on to get the picture back. Something horrible happened yesterday. My wife left the living room after she turned on the TV. When she returned to the living room few minutes later, she saw smoke coming out of the TV and found the TV burned deadly. Today I called Philips, the customer representative told me that I have no choice except to buy a new one or to bring it to repair center at my cost. They have no responsibility if there is no the damage to my house. That was our terrible experience about Philips TV, which was the only one Philips TV we've ever had.

I purchased a Philips 46" LCD TV (model 47PFL5432E-37) one year & 4 months ago. I purchased extended warranty (bought at Walmart). The TV quits and I call the phone number for extended warranty. The repairman comes out, master slave kit needs to be replaced and he has to order part. The part has been on order for over three weeks today.

I call extended warranty (JD Power & Associates) only to be told they will investigate why it's taking so long to obtain part. They will get back with me in 3-5 business days. I refused to be put off any longer. I asked for the phone number of Philips Company. The young lady give me a phone number that belongs to a company called [some other business]. I called back & informed her she's got the wrong number listed & asked for another phone number. She gives me 888- *** & I speak w/ Josh who is of no help. He refers me back to the extended warranty carrier & I explained they are saying Philips doesn't have the part; it's on back order. I asked to speak with a supervisor & I get a gentleman named Tony. Tony repeats what Josh said; it's a problem between myself & the extended warranty carrier; there is nothing his company can do to help me because the warranty has expired.

I've spent over $1,200 for this television & feel it should last longer than 16 months. Extended warranty or no extended warranty, the part cannot be located to repair the television. Finally Tony gives me the phone number the the distributor they (Philips) purchases parts from, Encompass. I call Encompass and learn the part is on back order and they have no idea when it will be available. In the meantime, I have no television. I'm paying for HD cable TV that I cannot use. When I make a major purchase such as this, I expect it to last longer than two years.

I wish I would have done my homework & read up on Philips televisions because I never ever would have purchased one. It appears as though this is a major defect in their televisions with the part being out of stock and all of the same complaints. Why isn't a recall being done or a class action lawsuit being filed? I have no television to watch, I'm paying for cable TV that I'm not using nor can I watch DVDs in place of cable because the TV doesn't work.

In November of 2008, I purchased a 50 inch plasma TV. In April 2010, four months after the warranty was expired the TV lost its picture. I called the company and they said they would get back to me. I called them frequently and they said they would get back to me.

This week, on July 13th, I called and they were very rude and said they wouldn't do anything for me because it was out of warranty. This TV cost me 1500.00 and it is garbage after 1 year and four months?!

I was watching a great Tracy Hepburn movie when I heard a noise that sounded like a glass picture frame falling behind the screen of a Philips LCD 42PFL5332D/37. It might have been a static-like sound. I actually looked behind the shelving while the TV is on, found nothing and went back to the TV. I then noticed that my cable box and my DVR were off but the other items are plugged into the outlet were running including the power surge protector that all the units were plugged into. After a half hour of searching for an answer and even checking the circuit breakers, the cable and DVR came back on. However, the TV appears dead. Is there a fuse or reset on the screen? I've tried the manual off/on but to no effect. I'm mystified. Is there anything that you can advise?

I bought a new high definition TV for $1,000.00 and it stopped working after 18 months. I had recently replaced my thirteen-year-old 32" Magnavox analog TV set. I took the HDTV to get it fixed and the technicians said that the HDTV repairs would be more than $700.00

Phillips Magnavox should be fixing these sets at more reasonable prices. I feel ripped off.

I paid $1600.00 for a Philips 47-inch LCD that lasted 2 years. Philips asked me to buy another rebuilt one for $800.00, funny people. Do I have Obama written on my forehead? I think not. Does anyone want to buy a really nice paper weight?

I bought a Philips flat screen LCD; about a week later, the TV would not turn on by the button on the TV or on the remote. I unplugged the unit and waited a few seconds and it started working again with both buttons. If the TV is not used for about an hour or longer, it will not turn on again. I have to repeat the unplugging procedure every time I want to watch TV.

Well folks, add me up there to the long list of Philips Magnavox haters, I heard Philips used to be a trustworthy company, so when I brought my 26-inch LCD with built-in tuner, I had no idea it would ** on me in 5 years. That's right folks, not 9 or 10 just 5 and of course, the warranty ran out. They, as they so delicately put it, couldn't do anything about it.

To make a long story short, I should have known this piece of stuff wouldn't last when the first couple of years, the TV would automatically shut off in the middle of my video game. I needed to keep resetting the size and the sound would keep going in and out.

In the final leg of it's journey just 2 days ago, I turned it on and it suddenly needed a system update. Okay, I figured I'd download the 2006 update but then the website wouldn't work, and the customer service rep can't contact them, he assumed they knew about it and that it would be fixed tomorrow. Tomorrow comes, I download the driver onto the USB stick do everything they say, to do reset and it's still giving me the no-update-found.

So, I called back customer service knowing what was coming, and sure enough he says, "Sounds like faulty board issue, we can't do anything about that, no warranty, call a technician and see if they even have the parts to your old TV."

I won't be getting charged up the a** for repairing this and having them send it to the shop, and I won't be purchasing anything from this company anymore.

Phillips flat TV plasma clicks when you turn it on then blinks continuously red light on front panel. It wont turn on.

Recently, you went live with a complaint I had lodged against Philips regarding the treatment we received about a 47" TV that we had exactly less than a year and also them sending us a refurbished TV as a replacement that has also died. Well not sure what occurred but thought you needed an update and hope you will add this as a caveat at the end of my complaint. We have since went back to Sam's Club on a whim, that is where we originally purchased the TV. They refunded our money. What a Class Act and also the next day we heard from Philips and they were going to send us a new TV. Needless to say, a little late but they still made the gesture.

In May of 2009, we purchased a 47" LCD Philips TV model #47pfl7403DF7. Within 7 months, we began getting an intermittent picture. After contacting customer service and sending it out for repair, it was determined that there were no parts available to repair our TV. They then indicated that we would receive another TV in the mail, of equal value. At the time, however, we were not aware this was a refurbished TV, not a new one. This TV has lasted exactly 6 months, the warranty has expired, of course and we were requested to purchase an extended warranty on this TV. However, we felt that if this was a quality product, why would we spend an additional $400+ after purchasing this TV for $1,265.64 (from Sam's Club) and receiving less than a year of quality service?

We are now stuck with a TV that does not work. We will purchase another TV, definitely not a Philips. I might add, I will tell others never to purchase a Philips TV. I really did not receive any satisfaction from Philips other than "so sad, too bad, we totally understand". I guess they really do not value the customers. $1200+ is not a small expense for a product that never performed. There was no offer from them at all to make this right.

I bought a Philips plasma TV In 2007 and it already went out. The cost was $2,100, and I still owe $900. My warranty went out June 2009. I asked Lacks what can be done about my TV that broke so soon. They said nothing can be done. My TV went blank, it won't turn on. The power light blinks 7 times in red. I paid $105.00 for the tech to come see it. It's going to cost me $700.00 to get fixed. I don't think that is fair, I think I should get a replacement.

I purchased a 50" Phillips Plasma TV from Sam's Club in 2006. I spent $1,700 on the TV and it started malfunctioning after three years and will not turn on anymore. We're getting the red blinking lights on the front. We're out $1,700 after four years. The set is now out of warranty. I found out too late that this is a common problem for Phillips electronics. The company should issue a recall and replace the defective capacitors.

Like many unfortunate customers, I bought this Philips plasma 42 inch HDTV and it was a nightmare from day one. It was switching on and off on its own and had the famous blinking red lights. I tried so many things, but nothing worked. Philips' customer service of course says sorry they can't help! Never buy a Philips plasma TV.

I purchased a brand new Phillips LCD flat screen TV Model #42PF9631D/37 about 2 1/2 yrs ago. Now theres a red light that won't go off, however, it seems the TV isn't getting any power. I went on the Phillips website and they provided a software upgrade that should be performed prior to calling their service department. I downloacded the software upgrade to my TV and still the same red light. I then called the number on the website for customer support and there is no TV repair department! This is extremely frustrating due to the extremely high price of the TV $2,500. Isn't there anything I can do to stop feeling like I have been robbed without a gun! I will have to go out now to purchase a new TV because there is no way in Hell that I would through good money into another Phillips product and I will tell all of my Family, Extended Family and all of my Friends not to be taken by this company.

TV is still barely working, but from all of these comments on this site, there is not much hope, and of course Phillips offers no customer Service. I have contacted Sears that they may want to quit offering them for sal, as I bought mine there.

If there was a fix, that would be great, but it appears there are thousands of these TV's out there taht are doing the same thing. CAnnot figure out why the great hope in Washington DC would not want to help us consumers of Europena goods get taken care of, but I know he really does not care nor does the Comsumer Product Safety commission, or the Federal Trade commission.

I quit buying anythig Hewlett Packard for the same reason, and I will not buy Phillips again either unless they admit their problem and take care of US their customers(or former customers for their poor handling).

Of course, i am the same as all of you. i got ripped of by philips also. hope something is being done. I have the blinking red light cause of bad circuit or something like that, thats what repair man said, of course i wasnt going to pay cause he was going to charge 800 bucks, this is just bs. somone take care of them please. i have owned tv for just 3 years. they shouldnt get away with this, someone make them pay i hope.

There is an active class action law suit for this problem (filed August 2006).

Like many others I have a completely non-functional, red-light blinking Philips Plasma TV. I purchased my 50 inch TV factory refurbished by Philips in 2006 for $1100, and its black screen has been taking up space for the past couple of years.

I haven't heard back from this firm whether the class action suit has been settled, but I assume that it has or will be won by the plaintiffs. Hope this helps us get some well-deserved reimbursement.

My girlfriend brought me a Phillips TV for Christmas at around $1700 it lasted 3 years and it only clicks and comes on when it wants to, what a waste of money! I did not know that this website existed I am sure that she will go along in a class-action suit if this was an automobile it would make Toyota look saintly! Why is nothing being done about this abuse? why should people work hard for something and spend there hard earned money (1700) for something that last a measely three years?

I have a 42" Phillips Plasma TV. I have had it for several years with no problem. Recently it quit picking up one of the local antenna stations. I moved and adjusted the antenna to no avail. The VCR on the same antenna has no problem with the station. I went to the Phillips web site and sent messages 3 times - no response. I called several times and could not get a live person. Finally reached a live person and was told my set is too old. Sorry we have no answers.

I bought a Philips 50PF9631D/37 Plasma television a couple years ago and it's already dead. I own 10 tv's and this is my only Philips and it's the 2nd newest of my collection. Having contacted the Philips customer service number provided in the user manual multiple times to no avail, I sought out a solution on the internet. Soon I found that there are thousands of people over various websites such as this one with the same issue. The consensus is that Philips uses cheap capacitors in manufacturing. $2,500 of worthless circuitry.

I bought a philips 42" plasma 2 years ago. It started clicking - no picture, no sound - i contacted customer service at philips and as the tv was over a year old they said it was no longer under warranty - so $1200 for a tv that only lasted 24 months - this tv should be recalled - i will never buy another philips product again.

I have owned 2 different 42" plasma TVs from Philips.

The replacement set lasted for a little over a year and then the picture wouldn't come on no sound no picture, just clicking as if attempting to turn on, blinking red lights and then nothing.

SInce we had the extended Fry's warranty they replaced it with a comparable Samsung that only sold new for 900.00, but hey we were happy we could get a replacement.

I moved to Manila Philippines and bought a different Philips 42" plasma with Ambilight for 147,000 pesos (3200.00 US dollars). This ambilight was one of the coolest features ever. I can watch movies in the dark or without any room lights, and the ambilight made the viewing very pleasurable on the eyes.

After 1.5 years horizontal black lines appeared and the upper and lower Y buffers had to be replaced. this cost me 10,000 pesos a little over 217.00 US dollars.

The repair shop gave me a 6 month warranty, and only after 2 months of working perfect the TV now has only a black picture. sound works and i can toggle between the cable box and DVD player by memory, but there is no picture.

I am calling the shop tomorrow, but I have a feeling I will only get bad news.

Lesson learned... Never buy Philips.

I only have the delay of turning on, and then the clicking sound as if trying to turn on. the ambilight will give a flash, but the picture was never restored.

So in essence, this is 3 total 42" philips plasma TVs that have all died after working for barely a year. (in the initial case, only one month)

lesson learned is

I purchased a 42inch LCD 1080pixel T.V. from target in New Ulm, MN on Feb. 6th 2010 the day before super bowl. They were on sale for $500.00 because of super bowl. I had my boyfriend put it on his visa credit card for I did not have my refund at that time. Brought the T.V. home it worked great no problems for four months then I went to sleep on the 5th of june with my 42inch T.V on watching a show with my son. June 6th I woke up an my T.V. was off an making a screaching sound an would not turn on with the controller or by pushing the power button on the t.v. I unplugged it for half hour an plugged it back in it did same thing. I took my magnavox t.v books out got the number called they gave me REF.# I called the next 4 or 5 days asking what they can do they said I still have on site warrenty an parts warrenty. The only place that could come to my place an fix it would cost $240.00.

I complained about how I have only had the tv for 4 months. I had spoken to a lady an she said to send in reciept or credit card statement or bank statement. so I had my boyfriend call his credit card company they faxed him the statement it states on there the date of purchase an the amount of purchase. However they got the fax statement an now said they can't use it it's not there policy it has to be reciept even tho the lady told me it could be one of the 3 things listed above. They told me to call target ask if they can get me reciept I have called target twice in a wk asking an they said both times they can't it's been 90 days. I have told this to magnavox company an they said it has to be reciept an now they say I don't have on site warrenty an tried to tell me I bought the T.V 6months ago I no when I bought T.V cuz I bought it super bowl wkend.

I would expect better treatment an better serivce one employee will tell me one thing an another one will tell me something else I'm getting upset I told them I looked up what could be wrong with tv it the power supply board which from what I have read online from other people who have purchased magnavox the same thing has happened to them an magnavox will not fix it free of charge or exchange it if it has even been less than 6months. I would think a Tv I paid $535.00 for cuz it was $35.00 tax on tv. would last at least 2yrs. but no it lasted 4 months I'm a single mom of 3 I'm working at a $9.00 an hour job I do not have money to fix what lasted only 4 months when I did not break it. They keep sending me to different people they will not let me talk to a manager of anykind. they tell me they will fix it free of charge if I turn in reciept or credit card statement or bank statement I send one in an they still won't do it an they said their employee should have never said that about the credit card statement because they don't accept those has proof of purchase. I'm tired of being tossed around an told different things I do what they say an I get nothing that they said. If you look on websites or google about there Tv's you can read all the complaints with peoples Tv's doing what mine did.

Whent to turn my tv on and a loud cliking sound came from the back of my tv. The screen is blank and iam not able to turn it on. Ive called there phone # and there is no one to help you. I paid 1,200 two years ago for this tv and there should be a recall on there tvs. I am not the only one with this problem and theres no way to fix it. Please someone help all of us who are being riped off! I am out $1,200 for the tv and $300 for the stand and now i've payed a repair shop $150 just to tell me to go buy a new tv becase it would cost me as much to fix it.

My 50 inch plasma t.v. that i bought at the end of 2008, stop working about 2 months ago. It had no picture, and was making a loud clicking noise in the back. So my husband changed the blown conductors, after doing days of research, finding out that there are hundreds of different websites and blogs, about philips tv, having the same problem, he fixed it, but it was making a loud humming sound. So he opened it back up and found that more conductors had blown. So he change these, with perfect percision, and now the t.v has sound but no picture. Spent $1,600 on this t.v. Now i have to spend hundreds more to keep fixing it.

I purchased a 42" Philips Plasma TV two years ago for my parents and it has stopped working, exhibiting the same characteristics of clicking noises and a black screen that other owners have seen. I had heard that Philips was a good brand and have owned other Philips products over the years. After seeing all the complaints, I cannot understand why Philips is not offering a recall on these defective sets or extending the warranty period to allow for replacement coverage. Apple had a similar problem with low end capacitors in their iMac and eMac computers and Dell had similar problems but addressed them with their customers by extending warranty coverage. I talked to Philips and they just stated that the warranty was expired so there was nothing they could do. I disagree - there is much they could do to satisfy their customers. Unless Philips does the right thing, I will fire the Philips company -- in other words, they will never get any business from me again and I will be more than happy to share my experience with family and friends. Based on the number of complaints consumeraffairs.com, a class action lawsuit should be the next course of action.

I bought a 50 inch plasma tv for $1199 2 1/2 years ago and it died. After replacing power supply board for $600. I worked for 6 Months. Then started clicking noises for a week, I finally got the red blinking light. I will not buy anything with the name Philips on it ever again. I also warn anyone looking for new electronics to avoid this company.

I see a lot of other complaints about Phillips TV's on this web-site. There is a toll free phone number to call on the Phillips website for TV support. I called it and got a message that they do not have any phone support. So change the web-site already. Better yet do a recall on all these defective TV's! I will never buy another Phillips product.

Bought a 50" Plasma TV stopped working after less than 2 years. Won't turn on fully just get a LED light & a constant clicking. Looks like it is a common issue with the Power Supply Board YET they have not done a recall on this item and it costs $500 - $800 to get it repaired. As many people as I have seen with this issue on multiple Phillips Plasma TV's WHY has this not been recalled.

I bought the 50 inch Philips model 50PL9220D approximately 3 years ago. Fortunately, the first time it needed service it was under the one year warranty. The repairman suggested I submit a second claim before the warranty ran out since it was likely to need service again. Needless to say, I did not, and it did. The TV now sits dark in the basement with the dreaded flashing lights. I was searching for a solution and came across this site. This does not look promising. It sounds like the only feature that is guaranteed to work is the one that tells you that the TV is broke!

I purchased a 50 inch Philips plasma tv 2 years ago. The mother board went out and there is nothing the company will do to help me offset the finacial cost of this. I paid $1500 for a tv that should last more than two years. If this tv was disposible it shouldn't cost $1500. The reapir cost for this is $800!!! It is almost cheaper to buy a new tv, not a Philips of course. I do not want to buy a new tv, but I feel that spending $800 to fix a tv that will probably break again and recieve no support from Philips is stupid. If there is anyway I can get compensation for the repair or cost of the tv I would be interested in hearing about it!

I bought a 50 inch plasma tv for $2,700 three years ago and it died. After weeks of clicking noises, I finally got the red blinking light. It cost $600 to fix the tv. I refuse to buy anything with the names Philips or Magnavox on it ever again. I also warn anyone looking for new electronics to avoid this company.

I bought this tv when i was in the military fighting for the right for cumpanies like this to continue to rip americans off. and the public thinks iraq and afganistan are our main enemy s every one should rethink that one...semper peratis. saved 1400. dollars on a military salary taking over six months of hard work to save for a tv that never worked. i feel like i have been legally robbed. i would love to speak to an attorney renew my belife in justice please help me and the other thousand people having the same problems.

I too have the same problem with my phillips plasama 42" does not turn on, What I discovered is that I have it connected to a power strip and if I turn the switch on and off several times it will turn on sometime I would have to repeat this up to 20 times before it turns on. The steps that I use is first turn the TV on using the remote then the green light would illuminate the the red light would flicker by this time the green light would be off. count 3 red light flicker and turn the power switch off and on again - just repeat this and your paper weight will turn on. (if not connected to power switch just unplug and plug back into wall. I will NEVER purchase another Phillips/Magnavox product again. They probably knew about this problem-and should address this.

Bought a Phillips 55W 55p19774/37 and on the exact 2 year mark it stopped turning on. We had a tv repair guy take a look and he said it was an intermittent problem caused either by the motherboard or power supply. It was going to cost almost half of what we paid for it to fix so alas we too have a paperweight.

I just want to people to know that if they buy a Phillips product that it WILL NOT LAST

I was upset with my Phillip 42" TV going bad and the cost in getting it fixed. So, I took matters into my own hands. I took the back off the TV and made a visual inspection of the power supply board. That board will link up to the power cord 1st. I noticed that a capacitor's top was puffed out and also had a black spot where the stuff inside had squirted out. I replaced that capacitor and my TV now works! cost to repair $1.97 for the capacitor and $9.95 for a soldering iron $3 for solder. Instead of tossing a $1500 TV after 2 years or using it as a paper weight it was worth a look. Also those high voltage picture tubes aren't in there so it's a bit safer to look in the back of your TV. To send these TV's after 2 years to a repair shop is not cost effective. The Hundreds of dollars used to fix them could be used to buy a New model

I bought a 42" plasma from Fred Meyers in The Dalles, Or. In May of 2008. Yesterday was the first Day of summer vacation for my kids. Go figure, The pop from the back of the set, Then two flashing l.e.d lights marked KA on the board s in the back. TV will power up but just makes the clicking noise. 2.5 years for a 1000.00 dallar tv is not acceptable.It wouldn't be as bad if I could at least get info. from philips on how to fix or what the actual problem is. I guess you all know how that went. I have been buying nothing but Philips for 10 years. Anyone associated with Philips will no longer receive my patronage.

Purchased a Phillips model no 42PFL3704D/F7 only had it four months and the TV starting showing blue lines and then completely went out. Big piece of useless junk. I have been ripped off. Contacted the customer service was told by 1st agent that they would send out a new one just needed a credit card-provided the cc number and called back. The second agent told me that they would send out a repair man to attempt to fix the TV. Do not purchase anything that says Phillips at all. The customer service is completely awful. I have filed complaints with the BBB, FTC and the state about this issue. Phillips is the worse TV that anyone can purchase. I wouldn't buy another one even if it was a 56 inch for a dollar. Don't waste the buck, it's so not worth it. You will doing better buying a McDonald burger instead. I am out of 950.00.

The TV won't turn on, there's a blinking red light, and I can hear sound but no picture. I called Philips. The TV is not under warranty. They told me to try a TV repairman. I asked if other TV owners were having problems, the rep said, "Not that we know of." No more Philips for me. I am out $1500.

I own a Philips model no. 50PF7321D/37. In October 2006, same problem. After reading on this forum, I didn't even bother to call Philips. When I turn on, I get blinking red light. I can unplug and it turns on and works for a bit, then goes out again. Why bother calling when Philips no longer sells TVs and the people on this board have gotten nowhere? I too will wait for the class action suit. It's coming, if I have to start it myself. $1400 down the drain.

I bought Philips TV (942pf9631d/37) in 2006. After one year, I had picture color distortion. Under warranty, Philips fixed the problem by sending me a reconditioned TV (not a new one or fixing my original one). After two years of working, I too received the dread blinking red light, indicating that soon the TV would not power up. This morning it is dead. This company should be investigated for fraudulent activities. I will not support their products in the future and will tell everyone I know not to buy Philips!

I purchased a Phillips 42-in TV in December 2008. Now after only two years and little use, the screen has went black. Repair estimates alone start at $300. Ridiculous when you are paying well over a thousand dollars for an item for it only to last a couple years.

We purchased a Philips 42" Plasma TV on 4/12/08. We purchased a 1 year extended warranty. Today is 2 weeks and 1 day after the warranty expiration and the TV doesn't work. It has a horrible "clicking sound" like it is trying to turn on but never does. I have tried to call the Philips customer service number as instructed in my manual. But I have disconnected on each time attempted after a recorded message says "there are no television representatives available". The system will not allow you to hold. It will hang up on you. Philips has more problems than just their plasma TVs.

The latest victim in the ongoing Philips TV saga. We bought our 50" set in 2007 and began experiencing color problems in the last month, ending with no picture and two nasty red LEDs staring at us. This is a $1300.00 three year old TV! A call to Philips "customer service" line got an automated response that hung up immediately when I stated that I wasn't sure if it was still in warranty. This is preposterous. Very shoddy quality and service. I want a refund. I am disabled and rely on TV to keep me abreast of national and world news along with entertainment. I will now have to pull money from my savings for a new set, not Philips.

My Plasma is 3 1/2 years old. No picture and the 7 red blinking lights of death. Standard story, this is unacceptable! I was out of the country and the TV was in conditioned storage for over a year, to boot. $2,600 new cost down to worthless. Plus a $25 landfill disposal fee.

I had the power problem with my four year-old 42" plasma TV. I, too, ran into the total non-support on the Philips website, and feel their position of telling their customers that they are on their own is shabby at best, criminal at worst. But seeing the positive results others have posted after replacing those two 10V 3300 capacitors, I took the plunge and removed the board. I took it to an electronics repair shop (who did not work on TV sets) and had two new 16V capacitors soldered into place. Total price: $14.65. Results: like new. Satisfaction of avoiding a big repair bill and getting a return on two and a half hours of my time: priceless.

I purchased a (2007 model) Philips 50 inch plasma TV from a local retail store, Walmart, for $1,700.00 plus tax on 1/19/08. The model number is 50Mf231D-37 and the serial number is YA1B0639003744. The issue is that I called customer service at 1-888- on 2/15/10 was about the TV being non-responsive with just a blinking red light on the front panel that flashes seven times.

The person I spoke with was either uninformed of this issue or was instructed to avoid it. I was referred to the Philips support page for the model, which was absolutely useless and did not address the issue. However, when you Google (Philips blinking red light) it became apparent that the issue is affecting many consumers who purchased Philips plasma TV's in many different models that use the same underrated or inferior capacitors on the motherboard. Philips has been TV's with a known design flaw that is costly to repair and has a history of repeating. I will be filing a complaint with the Federal Trade Commission and the Kentucky Consumer Protection Agency and the Better Business Bureau.

I purchased a TV from Walmart two years ago and this time last year, the TV went out and stopped working. Now exactly a year from when it went out, it has stopped working again. I believe that I have gotten a defective TV and customer service does not know who I can talk to. I do not think it is right that I bought a brand new TV two years ago and it stops working every year. Something is just not right about that.

I have a Philips flat screen TV. It is 3 years old, approximately. It does not come on at all, clicking noise only and red light flashes.

I have bought three flat panel TV 42",42" and 52". They started to malfunction by flickering when turning on and eventually they did not want to turn on any longer. The oldest TV is 5 years old and the new are 3 years old only. I spent over 7000 on them. Used to love Philips and have other equipment from same brand and they are well working. But this is a lot of money and when you call them they tell you to call a repair tech but the warranty is no longer there and I would have to pay for the repairs and they are costly.

I purchased a Philips 42" LCD flat screen TV in February 8, 2008. Today, March 23, 2010, this TV will not turn on for more than 1-2 seconds before it shuts itself off. When I called Philips, they told me that if I did not purchase an extended warranty, they cannot help me at all. I paid $1200 for this TV which is now useless. The quotes to fix it are between $500 and $700! I then went online to see if others had similar issues, and as it turns out, there are thousands of complaints identical to mine. Thousands of people have said they got no more than 3-4 years out of their TV's before the same issue happened. A TV that costs $1200 should not cost more than half of that to repair after a little more than 2 years of use. Philips is no help at all, and other consumers online say they have been told Philips does not even make TV's anymore!

I purchased Philips 42" Plasma flat screen TV in August of 2008. Today, when I went to turn the TV on all I had was a blue light and a continuous clicking noise. I had to unplug the TV to get the clicking noise to stop. After reading all the complaints I have a hard time spending the money to get it fixed. When I called the customer service number they said if your TV was more than a year old and you didn't purchase the extended warranty, we basically have no one available to help you. Then to find out that Philips no longer makes TVs. Nice! Think I'll re-enact the scene from Office Space. Does anyone know if a class action law suit has been filed?

Much the same as past complaints with the 42" Plasma. The set is 3 1/2 years old. Last evening I had the set on, there was a loud pop, a flash from behind the set and then there was the sound from inside the cabinet that sounded like pieces of glass flying around. Now, the green power light comes on for about 10 seconds followed by the red LED flashing 4 times at about 5 second intervals.

I also have attempted to contact Philips by phone (no support for TVs). I will guarantee, if I get no satisfaction from Philips, it will be the last product of any kind, they have any interest in, that I'll buy. I also have the ability to spend time in the stores that sell their products to pass along my 'experience' with potential buyers about their company/ products. That'll hurt them where it counts the most...sales.

I also purchased a 42" plasma TV from Best Buy 4 years ago and paid over $2000. The TV refuses to turn on and I get the red blinking light. Philips should be ashamed of themselves.

Well we bought our Phillips LCD 42in in 2006. At first, we were all excited because it was our first flat screen TV. Well, after only like 2 weeks the screen acquired a big black line straight down the middle of the screen. We called Phillips right away and they sent out a repairman that basically had to repair the whole screen and guts of the TV. Then everything was fine for about a year and it started to fade. And now it won't turn on at all. At first, if we just turned it on a few times and let it shut off it would come back on (that worked for about a day!) and it won't turn on at all.

What a waste of my money. And I had just bought a 52 inch at Sam's club just before it started doing this. Now, I fear that my new one will turn out the same and I will be stuck with no TV and a huge amount of money lost. I am so irritated that no one is making them take responsibility for their junk! We work hard for our money and they should be so ashamed of what they have done to good people who trusted their name!

We bought this plasma about 4 years ago and have had a variety of problems with sound, turning off and on, etc. Most recently we are getting the flashing red light and sometimes it turns on, and sometimes it doesn't. When I called Phillips and tried to reach support, there was a message saying there is no support for TV's. Pretty unbelievable. I am not sure if we should wait for it not to turn on at all or just replace it, as I'm sure it is only a matter of time based on the other complaints I have read. Why isn't this company being held accountable? Not only is it a waste of money, but now you have to dispose of this TV. We will have to buy another plasma after only having this TV for a short period of time.

My Philips flat screen is only two years old and has been giving me fits for at least a year now. The only way it will power up is to unplug it after using it. If you turn it off by the power button, you will only get the red light special. I finally searched the internet trying to find a solution and discovered what a pain it has been for everyone here. Looks like Philips stole at least $1200 from everyone that has purchased their pitiful flat screens. I would bet Philips knew of the problems, sent the duds to market, boosted stock value with the profits, then sold their shares before the complaints started rolling in. Now, we are left holding the heavy 40 and 50 inch bags. Just my luck!

Purchased TV from Best Buy in Jan of 2006. They replaced the first because of a defective sound issue. In 2007 the Power supply / printed circuit board blew 7 blinking red lights and I repaired it at a cost of $700. Now approximately 4 years since I have owned it and 3yrs after replacing the costly repair, another blow out of the Power supply / printed circuit board. Estimated repair is $700 for the same problem. Needless to say it is now a disposable electronic that has cost me $1895 new, plus $700 in repairs and it is cooked in 4 years. Clearly it is a defective issue with Phillips and now that they have been sold they could care less about the consumer.

I bought a $1200 Phillips Flat Screen HD TV at Best Buy and spent $238 on an extended service contract. I have had to have the TV serviced two times. The second claim to 70 days to fix the TV. During this time I missed the super bowl, Grammy's, part of March Madness. I called several times and was told I had to wait until the parts were in transit to escalate the claim. My request was that my warranty which expires June 29, 2010 be extended for at least 60 days. I was told they could not provide an "alternative solution" or escalate the problem until the parts arrived.

After the parts (they ordered the wrong board three times) were received and installed, I called again to request my warranty be extended because I went without my television for approx 70 days. I was told "if only we'd known." What? I called multiple times and was told I could not escalate the issue. Now, it was escalated and they said they could have done something if I had only called sooner! I did! I think I have made a quite reasonable request. I'm afraid the contract which states very one sided that if it is inefficient for Phillips to fix the TV, they will determine my remedy! I would very much like for any attorney to call them or me.

It looks like four years is the magic number for these Phillips 42 inch Plasma TVs. I too purchased one in Feb 2006 for around $2000. Form the beginning, it has intermittently blinked on and off for up to about 30 seconds at a time. Recently, it stopped working with the dreaded blinking red light. The repair shop told me the buffer boards and power supply board were bad and that it would cost more to fix than the price of a new TV. The repairmen said to not by Phillips. I cannot repeat the words he used to describe this product but I will tell you that I agree. I figured on a 10 year life due this product. Check out YouTube. There are some very funny clips about Phillips plasma TVs. Phillips needs to stand by these products. Awful.

I bought a Philips 50-inch plasma television and before even 3weeks it smoked in the back when I tried switching it on. I called Philips and they came to pick it up for repair. It worked for almost 6 months and within that period i migrated to New Zealand and I experienced the same problem again.

Luckily, the television was still under guarantee so I phoned Philips in New Zealand. They held my television for 3 months because they could not find a part which they had ordered from Singapore. But now, 3 months later, they have decided to refund me and can only give me $1,300 which is not even enough to purchase even a 46-inch here because in UK, televisions are much cheaper than New Zealand. But anyway, I just thought maybe, I have to be grateful because a lot of people are losing out and I think Philips have really let their customers down big time.

They need to do right by people even though they have decided to stop making televisions. Why should their customers who have Philips television suffer because of that?

I too purchased a Philips television. I purchased a 47-inch LCD in September 2008. My television will turn on, but after minutes of being on, the screen starts to turn gray then black. I can still hear the sound, the picture just turns black. I can get the picture to come back occasionally if I turn the power off and on. We took the television in for service. They said the panel is bad and they can't get any parts for Philips televisions. I hope some kind of action can be taken. A $1600.00 television should last longer than a year.

I bought a TV. A Philips plasma TV in November 2006 with an extended warranty. Now three and a half years later, it's out of warranty and it won't power up. When you try to turn it on, it flashes a red light and powers off. I'm one of the many that have the same problem. I wish they would step up and at least offer some sort of partial compensation to fix this. I tried to call their 800 number but they won't even talk to you. I paid over two thousand dollars with the extended warranty. Great paperweight I guess.

I bought a 42" Philips Plasma TV (42PF9631D/37) about 3-1/2 years ago. Having the same problem as everyone else with the thing shutting down, then 7 blinking red lights. We cannot even get anyone on the customer service to call us back. From research, it is a bad power supply (like everyone else) and will be $500-$800 to repair. I think a $2000 TV should not be disposable and am mad as hell about this. This company should be forced to recall its junk and replace these faulty power supplies. It looks like 3-4 years is the life of these according to the blogs I read. A lot of very unhappy folks out there!

I think that Philips Electronics needs to either recall all of these TVS or have a class action suit brought against them. We paid over $2000 3.5 years ago at Best Buy for this TV and now it needs an $800 service - no way! I am storing this pieces of junk in my basement and waiting for the law suit.

I purchased a 50 inch plasma Philips TV in may 2007. Now it does the flashing red light crap. I can finally get it turned on after 20 minutes of unplugging and plugging it back in. I'm sure it will eventually stop working all together.

Philips LCD TV model 42PF7320A/37 powers off then is blinking red light 7x continuously, same as everybody else. It's approximately 4 years old. No picture at all and will not power on.

I have a Phillips 50" plasma TV that is about 3 years old. About one year ago, it started a popping sound barking in the back after it was turned off. And so to stop it, I have to unplug it for a couple of hours for it to come back on. It is getting worse. I have to make sure that it is unplugged before we go to bed or leave the house for fear it will catch on fire.

The Phillips people said that there was nothing they can do to help us, because it was out of warranty and that we should call a repair tech to fix the problem.The repair facilities said it will cost from $500.00 to $800.00 to fix the problem. We are on a fixed income of less than $1,000 a month. We cannot afford that kind of cost for any repairs. We have been without our TV for days. It is our only source of entertainment. We are hoping that Consumer Affairs might be able to point us in the right direction.

We bought our Phillips LCD 42 in. TV 2-1/2 years ago model #42pfl7422d/37 and paid a lot of money for this piece of junk that went out on us in Jan. 2010. I can't believe that for that kind of money, that a TV should only last for this short amount of time. Something should be done to this company for selling a defective product to us hardworking Americans. I would think there is some kind of law to protect consumers from this kind of rip off.

Just a follow up on my complaint on 3-23-2010 on Philips. Finally, I got hold of the President's Liason, Tammy, for Philips and explained the mess we had with the TVs. Tammy asked if we had the receipt and a copy of the service agreement. I emailed her copies of both and she called back in less than an hour informing us that she was refunding the original purchase price and half the cost of the service agreement. I received the check yesterday. Tammy stated she would have replaced the TV but Philips no longer sells TVs!

Just frustrated with my 42" Philips LCD that I bought from Costco a couple of years ago. Like everyone else, I cannot turn it on. I get the red blinking light. I have tried to download their software but to no avail. I know I watched a lot of the Olympics but surely these should not be disposable TV's. Philips should be ashamed of what is obviously a major flaw in the manufacture of their products.

I purchased a Phillips 42-inch Ambilight LCD TV in 12/2008. I'm very excited to finally enjoy HD TV at what was a reasonable price ($1299). In March 2010 (less than 3 years) since date of purchase, TV will not power up display. It's a significant price to pay for a disposable TV. Disappointment cannot be described in words. The multitude of complaints should result in class action suit. Phillips should be held financially responsible for this poorly engineered product. My faith in what had been a solid reputation of an American company is totally 100% shot. Thoroughly disgusted.

I purchased a Philips TV 42PFL7422D/37 on 4/15/09. The back light flickers, the auto aspect adjust does so in a way at random, then sound works only sometimes. I contacted customer support and told them the issue. They told me it is out of warranty before they even asked the purchase date and hang up. I called back and told them it is in warranty and the purchase date. They first tried to deny the warranty, after faxing the receipt, my bank statement showing the purchase and the store faxing a invoice as well, they finally accept it.

They informed me that they will buy it back for the original price $1150. They said this would take about a week or two to process. They told me once they pick up the TV that they then mail me a check. Well, they picked up the TV and I call them to get information on the delivery of the check. I am told that it takes 4 to 6 weeks to process the check. and besides they now tell me that they can't start the 6-week check writing process until they receive the TV in their depot.

The big issue is I run a small business and that was the monitor for the business computers and business work portfolio. The business can't afford to replace the TV and then wait on the check as their customer service guy suggests. The unfortunate matter is that now my businesses doors are now closed until this issue is resolved. In 4 to 6 weeks, I will lose up to 4 to 6 times the value of the check they owe me.

Their product was horrible for the time it did work, their customer service only has a 6-word vocabulary, "I apologize" and "I do not know". My recommendation for the consumer is not to purchase anything from this company or any of its subsidiaries. Also for investors, don't invest in this company and if you have, sell.

I just wanted to echo the thousands of complaints about the Philips 42" Ambilight television which is 3 years old, and now doesn't turn on, and only has a red blinking light. It is shocking how many complaints there were in just the past few weeks.

I paid close to $2,000.00 for this television and expect it to last for more than 3 1/2 years. I'm retired and cannot afford another TV.

We purchased a 42" Plasma 42PF5321D/37 in Feb 2007. At times it has taken up to 45mins, we have to unplug/plug, turn on/turn off multiple times to get the TV to turn on! Of course Philips says, "Sorry you are out of warranty - it will cost $300-$600 to repair". They don't make things like they used to! Now we are out $1,200, thanks Philips!

I have 2 Philips TVs and I have a problem with both. The 1st TV is a 27-inch. When you turn it on, sometimes you get a blank screen; it has sound but no picture. I have to turn it off and back on until I get a picture. The 2nd TV is a 42-inch. I also ended up with the blinking red light and was told that it was the power supply. Both TVs are under 3, 1/2 yrs. old. I don't think I will buy another Philips after reading everyone's responses and having the same issues.

My 2.5 year old plasma Philips plasma TV made a popping noise and faded to black. There was a loud humming noise after the pop. Now the TV is dead. I called Philips customer care and an automated voice said that there was no one to help with TVs, good bye. I am outraged with the quality of customer support and the amount of money that I spent on this TV. Now, I am finding that Philips has many complaints about their TV's failing and they do nothing about it. I will never buy Philips again.

The TV cost $1300. I purchased it as a wedding present for my husband. We are incredibly saddened by how Philips is not taking responsibility for their products. Unfortunately, we wont be replacing the TV any time soon due to the economy.

Bought TV 4 years ago. Now has blinking red light and will not turn on. Power supply problems apparently. I guess I am not the only one.

I am having the same problem that everyone else is having with their Philips Plasma televisions, it won't turn on unless you turn it on and off for about 5 minutes, the green light goes out and the red light flashes.

We purchased a Philips projection TV in Feb.2008 we purchased a Philips Projection TV and bought an extended warranty from Philips the same month that would kick in Feb. 2009. The TV worked for one month and had to call for service. Tech made replacement of one bulb. TV quit and in a week so, I called again for service. Tech came again and said he needed to order part. Two weeks later, Philips called and wanted to know if we would take a plasma TV to replace it since the parts weren't available.

We took the replacement and were told when replacement arrived to remove sticker from the projection TV and send to Philips as they were junking it. I was told to dispose of the TV instead of returning it. We asked about the service contract we had purchased and was told to call a number they gave us and give them new model and serial number. I did as instructed and gentleman took the new info. Now the replacement plasma TV needs service and am now being told the contract was for the original TV not this one. I was told we should have cancelled the contract when the TV was replaced and bought a new one for the plasma TV.

No one told us in 2008 to do that and after they took the new TV's info we thought everything was ok. Now Philips tells me that it was not their fault but ours that we didn't do that. They refuse to refund the purchase price of the contract even though the service contract was on a TV that was junked under factory warranty even before the service contract went in effect which was Feb. 2009. We will never buy another Philips product.

P.S. They claim there isn't any record of us calling till yesterday. Philips doesn't seem to care about customer relations. I told them common sense would tell them that we wouldn't keep a service policy on a TV that was junked out and was told that common sense doesn't mean anything. Philips says nothing is in writing so tough.

I have a Philips TV that won't power up. Red light in the corner keeps blinking. This is the second time it has had this problem. I was lucky the first time it was still under warranty. This is the second TV. The first one messed up days after buying it.

This is a follow up to my previous postings on February 6th and 20th: Philips only responded after I contacted the BBB. A consumer representative asked me how Philips could make me happy and resolve my problem (no power, blinking red light). I told them I wanted compensation for the years I will not get out of my 47-inch LCD HD TV or send me a new TV with warranty. They responded with the following: (1) Repair my TV at no cost, but I pay for shipping both ways; (2) Pay $300 for a refurbished TV (updated model) and send back my mine, and they pay for shipping. Both TV's would have only 90-day warranty.

The cheapest shipping cost from my house to Georgia would be almost $200 one way. I called Philips customer service back and told them that if I was to spend another $300-$400, I would put that towards a new TV of another brand. I have already brought my Philips TV to a repair shop and he told me the cost of repair would be $500-$1000 and it would probably break down again. He has seen many Philips malfunctioning TV's. I am now stuck with a 47-inch LCD TV that won't power up that cost over $1700 and only got two and a half years service. I will wait for class action to take place and join it.

I bought a 42 inch plasma TV in July 2006, and about a year ago, the TV would shut off, and then not turn back on without unplugging and replugging it in continuously. Now, the TV will not turn on at all. I've read that many people have had the same problem with thousands of Philips TVs. I have no TV, and I only have a limited income to purchase a new one. I have spent hours trying to get this TV just to turn on.

I got a TV that is Philips brand. It was a gift from my mother. I got it home and go to plug it in and try it out. It clicks two or three times, green light comes on then goes off and a red light blinks 7 times now. It pauses and then continues. I have been looking up troubleshooting for this and came across this website. Turns out, I am not the only person having problems with this. This TV is only 2 years old. I can't do anything because the warranty is expired.

I am going to call a repair man and see how much it will cost to fix it and if it is even worth the trouble. Personally, I would rather not have a product with the name Philips on it anywhere in my house. This is just poor service all around. I have had my Toshiba LCD HDTV for 5 years and not once have had a problem with it (knocking on wood). I just think this poor service and even worse is Philips could care less. I am sure they just want you to go out and buy another TV. Sad, sad! I have a 42 inch television that is going to end up somewhere other than the floor of my living room. Either, that is in a landfill or a recycling center. I am not even sure where I can dump this thing.

I purchased a 42" plasma TV (model # 42PFP5332D/37) a little over a 1 1/2 ago. The TV started making a clicking sound and there was no picture; however, the power light came on. Very similar to all the other complaints, and of course I got no where with customer service. I called Sear's to repair the TV. The first thing the repairman asked my husband is did we buy it from a big box store (BJ's, Costco) and we had. He said that Phillips sells their TVs to these big box stores at lower prices because the TV's are going to be discontinued or are already discontinued and there would most likely be no parts to order. He said that from our description that it is the "power board" or "mother board" and that it starts clicking because it is experiencing some problem and is shutting itself down to prevent more damage.

Of course, the cost would be around $600.00 to fix (labor and parts). I have written a letter to the Phillips Electronics North America Corp. to see if they can resolve anything. I have attached several pages from the Consumers Affairs website to show them that this is an ongoing problem with a lot of people. I will also be notifying BBB as well. You can rest assured that I will never buy anything from BJ's or a Phillips product again. I will write back if I get any response, most likely not. The TV cost over $1000.00 and to repair it would cost another $600.00 for only using it for a 1 1/2.

I am posting in reply to the Philips plasma TV complaints and was wondering if anyone in the UK are having these problems. I purchased a 42" Philips flat TV in May 2006 from Currys. Over the past few months, it has been reluctant to come on with a flashing green light. I called Philips today, and I was told that it isn't a common fault and they cannot help. I explained that I've done some research, and I was told "Sorry, this is a new problem." But by looking here, it isn't and is a well-known fact the Philips TVs are faulty.

Is there anyone in the UK having the same problem as everyone here in this thread? I would like to build a case up here in the UK to present to Philips, as it cost me over $1800 and I'm not buying a new one when I know it is a manufacturing fault. Thanks.

I bought a Philips LCD TV (model 19PFL3403D/F7B) for my daughter's Christmas on 2009. Now it's the middle of March 2010 and it won't power up. Judging from all the current complaints I don't think calling the company is going to get me anywhere. I didn't realize that we were buying a disposable TV. That will be the last Philips product that I buy. We are just out the money for buying a piece of junk.

I purchased a 50" Plasma Model 42PFT3214/37 about 3 years ago. It is not working properly. When I turn the TV on, a red light will flash. I have to turn the TV off and on several times in order to work. I called the company but they said they couldn't help me as the TV is not under warranty anymore. It will cost approximately $300-$500 to fix it.

I experienced the same problem that many others have, which is when I went to power on my TV, it did not turn on. Instead, it would just flash a red light. I disconnected the entire unit and it's still in the same mode which is the red flashing light. I have an appointment with an electronics specialist to come out and give me an estimate of what it is going to cost me to repair. I'm not looking forward to it. I spoke with Phillips and they said they cannot do anything about it as it is no longer covered under the one year warranty and that I should find someone to come out and repair it. Unacceptable in my opinion for a TV that is less than 5 years old.

Bought a Phillips Plasma TV around 3 years ago. Model # 42PF9631D/37. I went to turn TV on today. Powers on with green light and then turns to red blinking light, blinking seven times. Also, I have experienced in the past that sometimes when you turn it on the screen is black and gray. I have to turn it off and back on again to get colored screen. Now it looks like the TV is dead. Spent $2300 on this TV and now I have nothing.

I see that there are thousands of others out there that have experienced the same situation. And what about this: what makes the situation even more frustrating is that you can't even talk to someone about it. There is no way in heck I am paying the kind of money that is being reported to repair this TV. We get comments all the time that our TV is so awesome and the picture is great. Well, I will be telling all those people now what a piece of junk it is and how Phillips basically stole our money.

I am so angry about this situation. $2300 is a lot of money, and with finances the way they are now I don't know that we are going to be able to replace it. I did report to BBB and will be writing numerous letters to the company. If there is a class action lawsuit against this company, then you better put me on the list. I am not letting this go. Phillips makes way too much money and they need to own up to their mistakes. They need to fix the problem before their reputation is ruined and they have to go under! I have an non-working TV without the finances to replace it.

Oh no. I, too, am in the "red zone" with my Philips model 42PF9631D/37, approx 3 yrs old. I've unplugged it for the quoted 60 seconds, and now it's been unplugged for about an hour. Nothing, I get the green light and think, Yeah, it's going to work, but then the dreaded red light starts blinking at me. I have also called the 800 number for Philips, and got the same response many have, "No one is here to help, goodbye". I just thought maybe it was a time zone thing so I was ready to call again. I guess that won't help either. We did have some issues with the TV after a few months of owning it, got an upgrade, and it seemed to work fine.

Just recently though, when we turn it on, the picture is very black and grainy. We turn it off and back on, then it's fine. We initially thought it may have been the cable service, but we don't get that on any other TV in the house. We bought an LG TV for our bedroom and absolutely love it (so far), so that may have to be the next purchase for the den if we can't get Philips to resolve this issue, which I'm not holding out any hope they will, after reading all the other horror stories here. Shame, shame, shame that a company this big can act this way.

I purchased a Philips 50" plasma in 2006. It worked great for the first two years and then one day, I couldn't turn it on. It would just click like it was going to power up, the green light is on--about five seconds later, it makes the click and turns off. This is the same blinking red lights everyone else is complaining about. I called a repairman to fix it and they wanted $850 ($650 for the part and $200 to install/calibrate it).

I paid $3,500 for this TV and thought I was getting a great deal because it was the prior year's model so it was about $800 cheaper than the ones that were on display at the time. I was without a TV for about a year before I finally broke down and bought a new Panasonic 50" plasma for only about $100 more than it will cost to repair my Philips!

If you go to the Philips' website, they give no suggestions on what to do in their list of common problems. They are pretending that this is not a problem but it's quite obvious it is after visiting this site. This monster sits in my basement and laughs at me every time I am in sight of it. And all Philips will do is give me a phone number of someone else who doesn't care.

In the past month, I have read 100+ complaints from consumers who purchased a Philips Plasma/LCD TV in the past two to five years. I started researching this issue when my 2006 Philips Plasma TV (Model: 42PF7320A/37 / Serial Number: YA1A0542035194) went out and started blinking a red light. I am amazed to see how many consumers experienced similar problem and more importantly, how poorly Philips has handled the complaints.

I spent $2,000 for this TV and from what I've read, I would have to spend anywhere between $600-$1,500 for a repair, that may only solve the problem temporarily, since this is apparently an overheat problem due to inferior parts. I found on this website that there is a class action lawsuit filed against Philips. The least I can do is opt in and who knows, maybe, just maybe, Philips would do the right thing for all of us customers who have Philips paperweight taking up room in our storage. I'm not sure I am ready to throw it away just yet.

My scenario is basically identical to the other complaints. I bought this 42" plasma screen at Costco about 3 years ago. Recently, the TV was taking a little while longer to turn on, then recently it started making the clicking sound like it was going to turn on, then it would make the clicking sound like it was turning off a few seconds later. Then the red light in the lower left corner of the TV would start blinking. We tried unplugging it and plugging it back in, which only worked for about a week. Now this $1200 piece of ** is totally dead in the water. I have been told by some TV repair people that this is a common problem with these Phillips TVs. It is possibly the power supply board I have been told. There is little chance of repairing that board, so it has to be removed and replaced with a new one (part cost $200-$300) plus labor and service call charges. I am having someone come out to try to diagnose it.

I believe I found the problem when I was looking at the back of the TV for the model number and it says "Assembled in Mexico". There's the problem, people. I will never buy another TV manufactured by Phillips again. Let me know if there is ever a class action suit. Does anyone remember when our parents bought a TV and it lasted for 20 years?

I spent $440.90 on a 19" HD LCD TV. After the warranty ran out, so did the television. The TV began turning off by itself then turning back on. The sound is so loud that I am surprised that the TV has not caught fire. Currently, the TV has to go through the on off cycle for at least 30 minutes and then may or may not stay on after all. At which time, I must unplug it and restart the entire cycle.

I purchased a Philips 42" plasma TV in 2007, model # 42PF9631D/37. On March 8th 2010, it quit working. I was watching the TV and it just shut off. I tried unplugging it and waiting and then plugging it back in. No luck. I went to Consumeraffairs.com and I see that thousands have had the same problem with the same TV. I would love to see a class action lawsuit filed against Philips. I will do everything in my power to make this happen. I am out $1,200 for a TV I had less than three years. I am totally outraged by the insensitivity of Philips. When money is so tight for everyone right now, no one is able to just go out and buy a new TV.

My plasma TV has red blinking light and will not come on. Also, it makes clicks off/on sounds all the time. As a consequence, I made a financial investment for a product that is dung. I cannot find the receipt to return it to Sam's Club.

My mother recently purchased a 32" Philips Flat Screen Television (Model No. 32PFL3504D/F7) on April 25th, 2009 from Costco thinking she had made a smart purchase. Little did she realize that the television would be useless in less than 7 months. Around Thanksgiving 2009, I noticed she had to press the power button several times simply to get the TV to start. I asked her how long this had been going on and she told me only a few days. Considering that Christmas was rolling in fast, she did not want to give her TV over to a repairman until after the holidays (money issues) and I decided to do a little research. My first call was made to Costco and their wonderful technical support line (turn on sarcasm detectors now) to see if the product could be returned to them. Surprise, surprise, they only offer a 90-day return policy. They then transferred me to the wonderful world of Philips.

I'm not the best with names (and even if I could remember them, I choose not to call them out), so let's call the person I worked with 'John'. John referred me to an authorized Philips repair shop that could handle this problem under the 12-month warranty offered by Philips. He then transferred me to a shop off the list and, lo and behold, the shop was located in Baltimore which is approximately 2 hours away. I briefly chatted with a woman over the line at the shop and she began to laugh as I told her where I lived in relation to the shop. Perplexed, I decided to give Phillips another ring and received a new 'helpy helperton' named 'Jane'.

Jane went through the same process with me, but this time said she would have a special technical team that will enter my address into a special program to find a closer repair shop and would contact me within 3-5 business days with the results. I believe they just used Map Quest. Three to five days finally passed and this time my mother received the call from the wizards over at Philips. First came Fredericksburg (which will play a significant role later), a city in Virginia that is 1 hour and 45 minutes away. Next was Easton, MD, the same distance, and finally, the District of Columbia which is 1 hour and 20 minutes away (on a good day) and would be my mother's first pick. Realizing we had no choice and that Philips was not ready to take a return or give a refund, my mother got the directions to D.C. and was ready to make the journey on her own.

Thank goodness I found out I had the day off, she was going to make the trip up there because it was a nightmare. Being from where I'm from, you kind of get to know D.C. and what parts you should and should not go through. They sent us somewhere we should not go. As a matter of fact, they were going to send my mother someplace she should not go alone to drop off a big, shiny valuable TV. If I did not have the day off, she would have had to go to that specific part of D.C. to witness cops searching two guys right outside the repair shop, and right down the road from that, a bunch a thugs drinking booze on the corner of a liquor store at 9:00 am, all by her lonesome. How dare they do that? She is an older woman who is oblivious to that kind of situation. And Philips has no idea of the conditions at this repair shop because they have 'never even been there', says one of the customer service representatives.

After that ordeal had taken place, I made an immediate call to Philips to voice my opinion to yet another so-called customer service representative who mustered an apology up and said to take it to another repair shop on the list. Thanks. So my mother and a friend brought the TV to a repair shop in Fredericksburg, VA on January 15th, 2010. The people at this repair shop were wonderful and I have no complaints about them. They promised my mother the TV could be fixed and they would call as soon as it was ready. Time elapsed as did the patience of both my mother and myself.

She called the shop the first time around the middle of February to get information on the TV, but unfortunately the part they needed was on back-order from a company Philips contracts with for their parts. She called a second time, which basically mirrored the first telephone call, and just recently on March 8th, 2010, she called again to get the all important news: the part will be back-ordered for a very long time and you need to come pick your TV up to send back to Philips for a refurbished television. What in the **? Why would I want another refurbished TV? How do I know that television has not gone through the same problems/situations that the piece of ** my mother owns has been through?

And to top it all off, they gave us two options on how to get the refurbished TV: one, get the shipping labels through the mail and send it to Philips with a round trip total of a month or two, the 'Rapid Exchange' which takes 7-10 days, but you have to give a credit card number which can only mean that if there is any damage or trouble, you have to pay for it. And if we do select to take a refurbished TV, you are only allotted a 3-month warranty. If you ask me, I believe it is a ploy to bypass the one-year agreement that Philips gives with a TV because it's coming up on the end of the warranty date and who knows what kind of loopholes they could try and pull on my poor mother. This is where my mother stands as of right now on March 8th, 2010.

I can't believe a major company could run people through the finger like this. Then again, I guess I can after reading all of the complaints that Philips has received. And to reiterate, she has less than 11 months of ownership on this TV and only 8 months of usage. And I ask myself and I ask you, should my mother continue to fight them and get what she really deserves out of this mess, or does she just roll over and let Philips win and continue to do this to the next unsuspecting buyer?

Philips could just pull the plug on the whole thing and she could be left with nothing, but I do expect compensation from this for my mother, whether it be a full refund or a new TV of equal value. I hope others who read this before purchasing a TV from that hack company will reconsider. Nobody should have to go through what she's gone through in this time and age. Thanks a lot Philips. Hope your business continues to thrive on selling worthless electronics.

I bought a 42 inch Philips Plasma Ambilight. I have only had it for about 3 years and it doesn't work. The TV will not turn on anymore. It blinks a red light. We paid $2,400.00 for this at Best Buy. They said it's not under warranty anymore and if you call Philips you can't even talk to a person. Philips is the absolute worst company ever I will never buy anything from them and I will make sure to tell all my friends never to purchase anything from Philips!

So now we've had no TV for about 2 months and from what I hear it's anywhere from 400-700 bucks to fix it. That's a lot of money to spend on a TV that was 2,400 dollars. Not to mention, we saved up our money to buy a piece of trash!

The TV automatically shuts off. I read all the complaints and apparently this is a real problem. After unplugging the TV about 5 times, it will come on but as I understand it from other complaints, that it won't last very long before I lose it completely. I have fallen into the red blinking light zone!

Purchased a 50 inch flat screen model 42pf7320a/37. Two years later, it stopped working. Will not power on and has the flashing red lights on front.

I purchased a Philips 42" 42PF9631D/37 18 months ago. Today it stopped working, after it powers up all I get is a series of vertical lines on the screen, no audio, no video. I tried the Philips website and I got this vague message under 'How to Service'.

"We're sorry but there are no customer care representatives for our television products, for service please contact your local service center. Goodbye."

So Philips makes a bad product, their manual sends you to a site which offers no support, and have you call a number which offers even less support. I will never again purchase a Philips/Norelco/Senseo/Sonicare product. Even if it means paying more, or driving farther, or doing without.

I will encourage my family, friends, and complete strangers to avoid this brand like the plague. Bad service, or bad support is one thing, but a complete lack of support for a product that never should have been made, should have been recalled, or at the very least have some sort of customer service. Philips lost a long time customer today.

I purchased a Phillips Model#42PF9431D137 flat-screen TV from Costco about three years ago for $1200. Like dozens (probably hundreds) of other consumers, the television will not turn on. When you plug in the TV, a green power light comes on, no picture. It soon goes off and is replaced by red blinking lights 7 times, pauses then repeats again. I worked in the TV electronics business for over 10 years and never experienced such a poor product. I would like to be refunded my full purchase price from Phillips.

We have a 50-inch plasma TV model # 50PF9431D that belongs to our son who was in the Air force, he passed away in 2008 and his TV was sent to us. He had just purchased this TV a couple months prior to his death. We have taken really good care of this TV, because it has sentimental value to us, but last week with no warning, this thing just would not power on.

We've tried plugging it into a different outlet and nothing happens, no lights, nothing! We are very upset over this and after doing some research, found out that the list of unhappy customers in the hundreds or maybe thousands, Wow, only 3 years of life from a TV that my son paid over $2200.00 for, this just is not fair. Where is the justice in this picture?

The product, which cost me multiple thousands of dollars only a few years ago has recently lost 90% of the picture. The product just stopped working. I can barely make out the picture. It is so dark and fuzzy and so very frustrating to see all of this $ go out the window. Since it is over 12 mos. old, Philips will not even let me talk to a customer service person.

I have been trying to go online to contact Philips concerning a flat screen HDTV Model# 42PF9431D/37 and Serial# YA3B0709011809 I purchased about two years ago that has just quit working tonight. I heard a pop while watching my TV and the picture went out. I have sound but no picture. I cannot find customer support without there being a charge and I cannot go online as Philips promised and verify my warranty information. I am not satisfied that my flat screen TV has only lasted two years. I have other brands of TVs that are many, many years older and they are still working.

Television model number 42PF7320A/37, serial number YA1A0604013387 has stopped working. Philips telephone support line hangs up therefore, no support is available. TV is plugged into wall power socket initially powered with green indicator light but then has repeating red blinking light 7 times each. The TV screen is dark and no sound. Searching online, other people have experienced the same problem. The original cost was $1,861.87 on 2/25/06. Today's date is 2/26/10.

Philips LCD TV fails to power on (42 PFL5603D/27). It was less than two years old. Philips tech support offers no suggestions even though I"m almost positive it is a simple issue to correct.

I just found this complaint forum about Philips TVs. I have a 42-inch plasma that started with the 7 blinking red lights. I would have to unplug it for about an hour and then I could get it to turn on. This started almost 1 year to the day that I bought the TV. So of course when I called Philips, they said my TV was out of warranty and I would have to pay for any repairs. When I called around to local repair shops, they said it was the power supply. I asked the repair shop how common this is for this TV and he said Philips has known about this for a long time.

This is not fair to have a TV for only 1 year and when it breaks from a known problem, Philips tells me it is my problem now. I had to save money for a long time to buy an HDTV and when I do finally get one, it is junk. A company should stand behind its products, not tell you it is your problem now. They must think money grows on trees and every household that buys its junk can afford to repair or replace it. There is a place in history for companies who do this. It is class action law cases and bankruptcy.

I bought a 50-inch Plasma TV Model 50PF9631D/37 in the Fall of 2008. It has always had problems with power that Philips eventually said were fixed with a "software" upgrade. Now instead of randomly turning on. It won't turn on at all, and goes into some kind of diagnostic mode where the red diode blinks 5 or 6 times in a row.

When trying to research or find a solution, there's no way to talk to Philips as it is out of warranty. When I search this website and others, there is literally thousands of complaints. I don't want anything for free, but this was a high end product and price, and 2.5 years on a 4000-dollar TV seems to be an issue that I cannot contact a live person to talk about.

I purchased a 50" rear projection high definition TV in 2003. I had problems as soon as I hooked up everything, it had spots on the screen, I called Philips. They told me this sometimes happens and will go away in approximately 30-45 days, if not they will send out a tech. They did and I watched him totally tear apart my brand new $1800.00 TV. in my living room. This made me sick to my stomach to watch, he spent all day trying to find the problem. When he told me I don't know what's wrong and I am going to order these parts. When they come in, I will be back, he called a few days later, he came back and worked a full day installing new parts. This did not fix the problem, he said and I quote this, "I'm ready to just get you another one, then he took apart the screen saver and the screen and found some debris left between the screens from manufacturing this repaired the problem.

I purchased an extended warranty with the TV and I'm glad I did because in the middle of July 2004, the spots came back and everything on the screen was outlined in blue. I called Phillips again, they told me to call a local repair shop and they would repair it. I called them, they came to pick it up when they were rolling it down my hallway out the door they were in a hurry, hitting things. I told them to slow down, this is not a 3.00 toy, please be careful. Then they went off the porch with it and broke off a section of the rear wood casing. I told them that's enough. I will load it myself, you are not going to destroy my TV. They told me, "Sorry about that," then loaded on the truck. They brought it back on 7-28-2004. They told me they replaced to ic something and it is fixed.

I hooked everything up and the spots were gone but everything still had a blue outline and they did not bring back the correct remote control. I called them on this and they told me it is the correct remote and the blue outline is not the problem. I need to adjust the picture. I argued with them on the remote and offered to show them a picture of the one they took. They said, no need to because I have the correct one. I finally just let it go, now I have been trying to contact Philips with the numbers I have in the owners manual.

They go to meet a woman in your area. I got on the web to find a number, I called Philips and the lady was rude and told me she could not help me,and I'm sorry but you bought a 1800.00 dollar piece of junk. This was today 2-25-2010. My problem now is one of the projectors had leaked out all the cooling fluid onto my floor and inside the TV. I cleaned it up and used a wet vac to remove it from the circuit and PC boards of the TV. She told me these were not good quality units. I did a lot of research before I bought this one, at the time the flat screens were coming out and the ones I looked at were from 8000.00 to 10,000.00 dollars, so this projection TV. with HD was the one to buy, and I would get 15-20 years of service from it. I realize it is 7 years old now but I have had 5 back surgeries in the past 6 years and this TV has not been used a lot. After each surgery, I was down for approx.4-8 months on each one. I take very good care of everything I own. I'm not rich by any means, so I have to take care of stuff. I treat this TV as if it is one of my children and it looks as good today as it did when I purchased it.

On the first page of the owners manual, it states, "Thank you for your confidence in Philips." I have selected one of the best-built, best- backed, products available today and we will do everything in our power to keep you happy with this purchase for many years to come. As a member of the Philips "family", I'm entitled to protection by one of the most comprehensive warranties with outstanding service in the industry. Sincerely -Lawrence J. Blanford, President and Chief Executive Officer. Quiet the sells pitch, I had to contact several repair shops to see what it would take to repair it [due to the lady at Philips electronics telling me she could not help and there is no one else I could talk to about this, just buy your self a new TV] the repair shop told me it will be about 700.00-800.00 dollars to rebuild the leaking projectors and the cooling fluid is poison [the lady at Philips did not bother to tell me this] and I have grand children at my house often as well as my to small inside pets. This does not set well with me.

I spend my money wisely and try to buy the best I can afford. I now, I'm stuck with an $1800.00 fish-tank, this is not right and I will never buy another Philips product again and also I asked the lady at Philips if they sold out. She told me, "No we did not, we are still the same company." I asked this because none of the phone numbers in my manual are Philips electronics, so I asked 6 different repair shops about this. They told me they did sell-out and they will not help customers and a lot of shops will not work on they're stuff because of this, so this leaves the buyer out in the cold but Philips has their money. I guess that is what matters to them. The numbers in my manual are,1-800-531-0039,1-800-952-3254, the model of my TV is, 50pp9202,sr.# 77377022,hope this helps buyers to beware of Philips electronics. Thank you.

I purchased a 50" Phillips Plasma TV for $2,700. I got 2.5 years of service, and now the red blinking light issue has struck. I searched online and saw how many others have similar experience. HH Gregg is not the problem, they would do what they could, but we are out of warranty. I have other TV's that are many years older and still work fine.

I will never buy another Philips product again as I see they will not take care of a issue that seems to affect the majority of the units they sell. Just Google Phillips TV issues and see what you get. I am out of $2,700 for the old unit that is not worth repairing as parts and labor are over $1K. Then now, I am out for another $1K for a new LG.

I am responding to my original complaint on January 26, 2010, regarding a defective Philips 42" Flat Screen TV I purchased last October 2009. After posting my detailed complaints on my dealings with Phillips trying to get the defective TV replaced, the issue has finally been settled and a new 42" Flat Screen TV was shipped to me by their President of Liaison, Suzanne ****. She told me that the matter had been mishandled and she would have a new TV sent to me. As of February 23, 2010, the new TV is hooked up and working fine unlike the defective one I originally purchased or the refurbished one Phillips initially sent me for replacement.

The main issue is that the matter is finally resolved and Suzanne **** has asked that I remove my initial complaints from your site. Were it not for the complaint, I can never be sure that anything would have been done. The initial Flat Screen TV 42" purchased from Target Store in Ocala was defective. The replacement from Phillips was a refurbished TV and they changed the warranty to 90 days from the original 1 year. I complained directly to Doug at Phillips who still would not offer to send a new one after I complained that they sent me a used one or refurbished as they call it so I posted my complaints on your site and I got a response from Suzanne ****, President of Liaison with Phillips. She sent me a new TV, picked up the refurbished one and the matter has now been resolved.

I purchased a 19 inch Magnavox TV two years ago, model # 19MF337B/27. We used it only about 30 minutes in the morning and 30 minutes in the evening. The picture on the screen is completely frozen. There is no sound. Nothing in the product manual addresses the problem. The customer support line offers no live support to answer questions. It directs you to their website that has no information. The warranty apparently is 90 days. I paid $338 for this TV at Best Buy. It should last more than two years especially considering we don't use it heavily. I will never purchase another Magnavox TV of any kind. Poor quality and negligible customer service. Poor, poor, poor quality. We will most likely have to purchase a new TV because the cost to repair this one will be most likely over $200.

My TV is 3 months old. Philips tells me because it is last year's model, I am out of service. I just bought the TV from Target. How is that? I will no longer buy another product from them and will post on every board on the net. I just bought the TV $900 down the drain.

I have a 2 year old 47PFL9732D/37 with damaged LCD screen (crack in screen). I called for service. The part had been discontinued. I called Philips and was informed that the cost to repair is in excess of just buying a new TV. The part LC470WU2-SLA, although unavailable, is still listed in various parts databases and is listed anywhere from $500 - $700. I was told to replace the TV. Here is where it gets interesting. We paid over $2000 for this TV, because it has the Ambilight feature we adore and enjoy. It is difficult to watch big screen LCDs without it once you become accustomed. Philips no longer offers the Ambilight in the United States. Philips has no part and won't repair.

Philips tells me my only option is to replace, yet they don't even have the product with Ambilight to serve as a replacement. The TV was in perfect condition and was only moved while we are having a brand new (3 week old Philips 52PFL4703D/F7 was taken in for repair due to it not powering on). So, I deal with one quality issue. I tried to accommodate with the 47" so we can enjoy the Olympics. I accidentally damaged the screen while moving and now am left with no TV until the 52" is repaired. The 47" is essentially a trash with no repair options.

The customer service supervisor stated they are warranty support only and other than advising me to replace, have no offers or suggestions to the consumer. I personally feel that it is irresponsible for a company to offer product and not allow for repair. They should disclose this up front so that consumers can consider prior to purchasing. I would never purchase product from a company with these policies. They consider a large ticket investment such as an LCD as disposable? I can't believe I supported their products. I even own tooth brushes, stereo equipment from Philips. At a minimum they should offer a consolation price to move into a newer product. The Ambilight is available and in full production for Europe.

I bought a 42" HDTV 13 months ago for $1,100. It started turning off by itself and made a popping noise when it did. Trying to find out where the problem was coming from, I unhooked everything from the TV except the DVD player. I put in a movie and tried to turn on the TV but it didn't do anything, except make a chirping noise. So now it sits in my living room as an eyesore. I thought I was one of the few, turns out not to be the case. I would have been happy with 5 years from the TV but 13 months just doesn't cut it. I have a TV that is 13 years old and works like new, but it's not a Philips.

I have same problem as everyone else with no power and flashing red light on 47in. LCD Philips TV (2-1/2 yrs. old). The question now is what do we do about this. Here are some choices: 1. Contact Philips, 2. Contact law firm to join class action against Philips for your defective Plasma or LCD TV, 3. Contact the BBB and follow steps to file a complaint. 4. Contact your local media outlets and talk to people that handle consumer complaints.

Be patient with all of these. Philips, of course, will tell you they can't help you but it is a first step and at least you can voice your disgust with them. I got a response within a couple of days from BBB. I got immediate response from calling class action number. Be patient. It will take a long time for legal matters to be settled. In the meantime, we can make the complaints that will help support our claim. This consumer complaint web site has been a great forum to voice our problem with Philips. I noticed that it has posted complaints against them with the same problem since 2005.

Philips had to know that they had problems with the quality of their LCD and Plasma TVs. However, they are still selling the same product today, only under a different model and serial number. They have to know that when the warranty is up that even if you take your TV to a repair shop, you are told that it will cost too much and it will break down again. It is not only disgraceful but criminal what Philips has been getting away with all these years. Start calling and writing and good luck.

I don't know where this company is located but if I did they would get my TV back through the window. It is really bad that a company will not stand behind a product they manufacture. I purchased a 42" plasma two years ago as a Christmas present for my wife and almost to the date of purchase it just went out while we were watching it. We took it to a repair shop and they told us it was the power supply. It was going to cost $450 to repair, $350 for the power supply and $100 to replace.

I went to Philips web site and chatted with one of their reps. He said that it might be a hardware problem. I said, well that should be a manufacturer defect and he told me no it wasn't. That upset me. So I called Philips parts.They quoted me $550 just for the power supply. That is a rip-off. I have been telling everyone I talk to about Philips products and not to waste your hard earned money on them. I spent $900.00 for a paperweight..

I purchased a 42" Philip HDTV one year ago and now, it fails to turn on. I can not get it fixed through warranty and would have to take it to be repaired because the switchboard went out. I have only had this TV for one year and have kept it in great condition. I have never laid it face down on its back, it has always been right side up when moved. It has not been in extreme heat or cold. My TV does not work.

I bought a 50" Philips Ambilight plasma about 4 years ago and the TV started with the same problem as everyone else. I have read about the red blinking light. I unplugged it, plugged it back and it didn't come back on. This was an expensive TV. It was $4,000 at the time I bought it. What now? Who is responsible for the reimbursement of the consumer.

32" LCD less than 2 years old (I have receipts) shuts off on its own and now all I get is 6 blinking LEDs next to the blue (that was on when TV was ok). I can not believe that a great company like Dell would allow their name to be associated with the Philips Co. They rip-off people everyday and get away with it.

Philips Flat TV 32" stopped working while showing a flashing red led light (six flashes). This TV is only two years old. It was purchased from Dell in 2007. By reading so many bad comments, I felt the need to write the issues with my TV. Philips TV is a waste. I will never buy or recommend anybody to buy a Philips product.

I bought a 42" Philips TV about approximately three years ago and today I tried to turn it on and got nothing but a red blinking light. It made seven red lighted blinks. I will never buy a Philips product again. Repair companies want $500+ to fix. I will have to buy a new TV.

50PF9731D 50-Inch Plasma HDTV with Ambilight. TV won't turn on after 3 years of use. Red Light Blinking. It's terrible to spend so much money on Plasma and only give three years of life. I'm only 33 and I will never buy another Phillips product again!

My 50' Phillips Ambilight plasma TV will no longer power on. Phillips should recall and replace this product, as it is clearly defective! I paid nearly $2,000.00 for this TV just 2 years ago and now it no longer works. This is completely unacceptable!

I bought a Magnavox 37" TV (model # 37MF321D/37) in December 2006. The green power light blinks but the set will not turn on. I see others have had this same problem; although the warranty has expired, it appears that this is a manufacturing defect that should be subject to recall. Three years' useful life of a $1000 TV is unacceptable and use has been limited. I would never purchase any product with the Magnavox brand in the future.

I purchased a 42" plasma TV model#42pfp5332d/37 serial #ya1co802020356 in June of 2008. It has turned off. All I get is a series of 6 red blinking lights. Tech support told me that the TV was no longer good. It would be best to buy another one. I was shocked, I took it to a TV repair shop and they informed me that the power supply might need replacing but it was difficult to determine. It would cost more than what the TV was actually worth.

I Googled Philips plasma TV and found out that I am not the only one with this problem. What can we consumers do if our TV manufacturers are profit-motivated to the point of screwing us Americans out of hard earn income? This TV has less than 500 actual viewing hours on it and not even two years old yet. It is hard to believe that we are always getting screwed by corporate America.

Well, I have now fallen victim to the extremely poor quality of Philips Electronics Plasma TV's. I purchased the 50" 50PF9631D/37 from BestBuy back in November of 2006, so I basically got 3 years for $2,200.

A couple weeks ago my wife called me at work because she could not get the TV to come on. It just flashed the red light of death. Of course there is absolutely nothing in the "Owners Manual" about this, so I had no idea what was going on. When I arrived home, I unplugged the TV and waited a few minutes before plugging it back in. It came on with no problems so I didn't give it much thought until it happened again this past Sunday. This time I unplugged it for several hours and again, it came back on. Well, it looks like it has finally decided to no longer work at all.

I knew I should have gone with the Sony as I have an old, as in 20+ years, 15" model that is still working as a champ. Two of those years was on a ship being exposed to sea air and then being shipped back to the states from the Philippines.

Not only do we need to keep supporting companies like Philips, but we need to work with our stores to get them to quit carrying the junk. I am currently working on contacting several local news stations in the Kansas City area to see if they will run stories about this problem. We need to get the word out and hopefully see companies like this go bankrupt where they belong.

Has anyone seen what happens when a rock goes through a plasma screen? I'm seriously thinking about doing it with this one and maybe recording it for a certain website.

I purchased a 50 inch Plasma Television from Ashland, Ky. Walmart on 1/14/2007 paying $1,797.00. In September, 2009, the television had a red blinking light that appeared and then once the television went off it could not come back on. At that time, I tried to contact Philips Magnavox with no results because they will not even speak to you if you have owned the television for more than 1 year or have an extended warranty.

I took the television to a TV repair shop which is the only place that works on plasmas. They diagnosed the problem was the power supply and replaced it. The television worked great until 2/11/2010 and once more it went back out and will not come back on. I tried to contact Magnavox once more but it got same results as before.Looking on your consumer complaint site, I see I am not the only person having these issues. I am very disappointed with this whole ordeal and think Philips should have done a recall when these problems were recognized.

My parents purchased the Philips Plasma 50" and today 'it' happened. Came home and my dad said the TV stopped working. He showed me the "blinking red light" and I immediately went online to read if anyone had reported this problem and it actually kind of broke my heart to see how many people had been screwed by this product.

It makes me so angry that my parents are old retired people and just three years ago, they spent $2000 on a fancy new TV. I wish they would have consulted me before hand because they never do research, but this was a new product for Philips anyway. I contacted Philips and just like to everyone else, their only advice was to contact a TV repair person. I went off and said that I knew they knew this product is defective and they should do more to help us all out but there was no sympathy at all. I was told repeatedly that there was nothing they could do. My only hope is that Costco will take this back. I hear their return policies have changed and they are not so lenient anymore but I'm encouraging my parents to give it a try. I too am letting everyone I know to not buy any Philips products.

Same story as everyone else. Do not buy a Philips TV. I wish I had come across this site before purchasing. My TV is flashing red and won't turn on. This is apparently extremely common and too expensive to fix. What a waste of money. I can't believe that Philips can get away with this. Approximately $1,500 lost.

This is the lowdown on "six red flashes" for Philips flat screen TVs. It seems to be any size from 2007 till recent; our "professional" diagnosis was 50/50 shot on "power supply" and "brains" of the TV. May as well buy a new TV if you did not purchase an extended warranty through the store where you purchased. Sorry for your luck. This really stinks!

Philips Flat TV 42" Pixel Plus stopped working and showing a flashing red led. This TV is only 2 years old. It was purchased at Costco in 2007. By reading so many bad comments, I felt the need to write the issues with my TV. Philips TV is a waste. I will never buy or recommend anybody to buy a Philips product. I wasted $1,500.

I purchased a Philips HD LCD TV Model No. 47PFL5432D/37 from Walmart in Richmond TX in June 2007. Three weeks ago it turned off by itself. I can not turn it back on. I unplugged it and waited 30 minutes, plugged it back in and only red light blinks on and off with no picture. I recently took it to a TV repair shop and they connected it to a diagnostic program. They said the board to be replaced would be more than $500 but recommended not to bother because it would break down again.

The repairman warned do not ever buy a Philips or Magnavox product. They burn out within 2-3 years. This is $1700, too late for me. Since then, I did research on the internet and found out thousands of other people are having the same problem with Philips manufactured LCD and Plasma flat screen HD TVs. I located the following website that lists numerous complaints. I called Philips support and they told me to contact a TV shop. I also contacted Philips online help and chatted with a support person.

Laura told me there is no help for me. I only had the TV for two and a half years and used it in a normal way. The electrical parts to the main board should not burn out that soon. The cost for repair will be $500 to more than $1000. I have receipt from Walmart and still have the TV. I now have to purchase another one. I have Mitsubishi TV that is 18 years old and had other TVs that lasted 15 years or more. As you can see from the previously mentioned website, I am not the only one with this problem. Philips refuses to compensate in any manner or recall and fix this TV. What can I do to get some kind of monetary or cover of cost of repair? Thank you and please help.

I purchased a Philips Magnavox 55" surround sound projection TV on 9/23/2000 and used it about 5 times for about 1/2 hr at a time. I was saving it for when I had company so I watched on my less expensive TV. I went to turn it on last week 1/2010 and all that came on the TV was the green power light. I had Verizon come and check the cable box, and that was working fine. I had the Geek Squad come and look at it, and that's all he, did was look at it. He did not even go up to it and look inside, and tell me that he had the same TV and something went, and they don't make parts for it anymore. How can something go if you don't use it? It had no power going to it; it was plugged into a surge protector that was shut off.

I paid over $1500 for that TV, so it cost me $300 an hour to watch it. You can't even get in touch with a live person on the phone. And when you call the parts department, they don't even realize that they don't make parts for this TV anymore. The model is 9P5511C10Z manufactured 8/14/2000 Serial #46627193. If I would have known this sooner, I would have reported them to the Better Business Bureau. And the person on the phone from Philips Magnavox told me to get a private TV repair service to fix it since my extended warranty expired.

We live on a fixed income now, but when I bought this TV, I was only taking home $249. Do you think this is fair for honest people going to work everyday for such low pay, to scrimp and save for something that was defective from the beginning? And this company doesn't even have the respect or consideration to admit that there is a defect from day 1 that the TV was put on the market. If there is going to be a lawsuit filed, count me in. I'm sorry I waited so long, and just occasionally used this TV.

But then again, I guess I would have only had less than a year to enjoy it anyway. I have a Sharp TV that has lasted me over 15 years and a Sony TV that has lasted me 13 years, and they are constantly used. Shame on me for being so trustful, and Shame on Philips Magnavox for not compensating the people who bought their junk, and still have the nerve to distribute their product on the market.

Much to my surprise, after looking my product up on consumeraffairs.com, thousands are experiencing the same problem I have. For Model 42PF9431D/37 42" Plasma TV. Problem: When I plug the TV in, it receives power for 5-10 seconds, then shuts itself off, & gives the red light that blinks 7 times. The TV is less than 3 years old.

I contacted online customer service but they were not even the slightest bit helpful. I feel like I was scammed. I bought the TV for around $1100. I might as well have just given Philips the money for nothing.

I recently posted a complaint in December 2009 about my 50" Philips (model number 50PF9631D/37) with the six flashes of death. Much to my surprise we had purchased a four-year warranty with Best Buy! Whew! The Geek Squad came to our house and they found that it is a 50/50 problem with either the "power supply board" and/or the "brains" of the TV. So they have ordered both parts and will replace them next week. They also stated that without the warranty, it would be a very expensive fix. May as well buy a new TV. I asked them if they had many calls on this particular model, much to my surprise they said they had not.

I told them of this website and to go take a look at it because there are hundreds like me. Oh, once I found out we had the warranty I went to the online tech with Philips and it made no difference. With or without the warranty they were cryptic and useless. So I let them know the findings on the problem of our TV and I believe the tech did a lot of copying and pasting to his responses. So much that I asked if this was computer generated or if I was talking with a real person. I found out to be real but I told him he was cryptic and of no help. Philips also needs to add this problem to the user manual!

That was the best advice the tech would give me and to contact a local repair man after I had told him that the Geek Squad was coming that day. Several times! Ugh! I also contacted our local TV station. They have a piece on "Don't waste your money." He replied back to me, stating he had done a piece on throw away TVs a while back and stated that Philips, Vizio and Insignia were now discount brands and "don't waste your money!" I hope this helps all of you with finally a diagnosis, although a very expensive one! Check with your store where you bought it. I was only trying to get info and found out we purchased the $300 warranty!

I purchased after saving a considerable time as a single mom, a philips 32" flat panel LCD TV in May or June of 2007. In June of 2009, it just died. Susan **, presidential liaison of Philips electronics said to take it to Dan's TV, at their expense for repair. I was told it could not be fixed, in which time she said that they would to a buyout for the amount of $550.

I have called many, many times. Left messages that have gone un-returned. I have no other way to contact this company. I have tried to obtain more corporate names and numbers to no avail. I would just like them to do the right thing and reimburse me for a faulty product. My kids and I now watch an old 19" TV. I will continue to post via the internet on any website I can my story about this company so that other consumers will make their purchases at a company that stands behind their product and cares about their customers than Philips. At this time, I could really use that money back in my pocket. (Susan, I really don't know how you sleep at night).

My former roommate bought Philips plasma TV 42PF9631D/37 in the fall of 2006 at Sears for $2,000. He had to move from MA to FL. I bought from him $1,500 by monthly payment agreement. I just paid off then several months later, the TV stopped working. I called Philips on the phone and internet chat online. Philips Tech Support has no idea how to help me with troubleshooting. He had me try many different things. I find the tech support was so useless they have no idea what to do! I brought the TV to small business to see if they can fix. They replaced the battery caps because they were blown. It still doesn't work! I had Sears TV Tech come here with real technology things he did to inspect TV and said it is no good. Toasted!

I wasted my money! I have 3 tube TVs that run for 10-20 years now. Sears Tech recommended me to purchase Samsung that is reliable and longevity. I found out more information that there are many consumers complaining about Philips plasma TVs. I feel like Philips makes all lemon TVs and sell to earn dishonest monetary business! I want HDTV that can go for other 10-20 years just like tube TVs.

We are among the many that bought a 42"flat screen plasma (model 42PF732OA-37 ) that we bought in 10/06 at our local BJ's. We paid 1,800 for it, worked a year and a half, then quit. Repairman told us it's a common problem, 500 to fix and will happen again. We saved for this TV, and it is not fair that Philips gets a way with selling problem TVs and gets a way with it. The TV now sits downstairs, might be too late for us to complain but this is not fair. Thank you for your time.

I posted a complaint on 1/27/2010 involving my 47 in. Philips LCD HD flat screen TV. I forgot to include the model number. It is 47PFL5432D/37. Again, I only had it for 2 yrs. 6 months and the power went out then a flashing red light. TV tech states it's not worth fixing and will break down again.

I purchased a Philips HD LCD TV from Walmart in Richmond, TX in June, 2007. Two weeks ago, it turned off by itself and I cannot turn it back on. I unplugged it and there was just a red light which blinks on and off and with no picture. I recently took it to a TV repair shop and they connected it to a diagnostic computer. They said that the board to be replaced would be more than $500 but recommended not to bother because it would probably break down again. The repairman warned me not to buy a Philips or Magnavox product ever. This is $1,700--too late for me.

My wife and I are blue collared workers who decided to purchase a Philips 42 inch 1080p LCD TV with ambilight. They should invest on their quality not on advertisement such as the green hulk that lures potential victims such as ourselves. We work hard for the money that we paid for their products, only to get ripped off. The TV is only 15 months old, it was made long enough to dodge the warranty.

I took my time to change all of the visible capacitors on the power supply board since there is no visible rapture. Only to come to the conclusion that, it could very well be the Signal board which cost about, $300 dollars. LCD now are so much cheaper and I think it is wiser for us to get a Sony, Sharp or Panasonic on our next purchase, when we can afford it. For now, I'm back to watching my 15 year old 27 inch Sharp tube TV.

Warn your friends and families about getting any Philips product because you don't want them to go through what we went through. I will join the class action lawsuit.

The Magnavox 50MF231D/37 plasma TV stopped working after barely 2 years of service. It is exhibiting the common problem of not coming on. The light switches from green to red and then continues to flash red only. I guess everyone is calling it the "red light special syndrome". Hundreds of owners are expressing their dissatisfaction with these Magnavox plasma TVs. At one point, it would come on by unplugging it several times, but now that no longer works. Please help. I am out of $1500 for a HDTV which lasted barely 2 years.

Product ID is 42" Plasma, 42PF7220A137. I purchased it in October 2005. There's a pink to black screen of death. And there's no picture and no sound. Read the other posts to this page, and you get the "picture." They have the same issue, same problem, and same customer service from Phillips.

Phillips says in their owner manual: "...We'll do everything in our power to keep you happy with your purchase for many years to come...Most importantly, you can count on our uncompromising commitment to your total satisfaction."

Lies. From a consumer point of view, what else can be said? Tour the various consumer sites, relate this issue in the search pane, and there you are. Same response. Unfortunately, if you're reading this you've been hosed with the rest of us. My YouTube complaint is next. Watch for the "smashing of the Phillips." I smashed mine. You smash yours. If more of us do the same, maybe, we get their attention. Duh....Phillips and Mr. Ragnetti, President of Phillips Consumer Electronics simply don't give a **.

TV tries to turn on & the green power light comes on but then I hear some clicking & the set powers down & the green light turns red & flashes 7 times repeatedly. The Model number is 42PF7320A/37. I bought from Philips directly. This is a known problem with Philips and there are many, many pages of complaints about this issue and I believe there is a class action lawsuit. It's clearly a manufacturing defect, and their customer service tactic has been to delay, and trying to wait for the product to fall out of the warranty period.

Our Philips Model #42PF9631D/37 Plasma TV is less than 2 years old and has already quit working. When I unplug it and re-plug, the light will click green like it's going to come on, only to turn to a red blinking light. Neither the on/off button on the TV nor the remote will turn it on or off. I called their 1-800 number only to have a recording tell me that I'd have to call a repairman. I used the "live chat" on their web site and was told the same thing. Upon looking up this problem online, it seems that this is a repeating problem for Philips and they aren't willing to do provide the necessary repairs.

My 42 inch plasma blinks red light for seven times, it won't turn on. I was told it is the plasma panel and that Phillips was well aware of this problem and that the stores that purchased the products were having problems with Phillips and they were no longer going to sell the products. I closed them out and offered them to the consumers and really good prices in order to get rid of them. I believe that they have committed consumer fraud. I'm $1800.00 down for the tube. What a joke! Someone should file a class action lawsuit!

On 10-25-2010, I purchased a Phillips Flat Screen TV 42" from Target in Ocala, Fl. After I hooked it up, it started freezing up and would only come up on the screen Phillips. Since this is my first experience with a Flat Screen, I called Phillips since they are the manufacturer. I spoke with a few different people with Phillips and they decided to send in a repairman for diagnosis. The repairman said they would have to order a part and someone would come back to install it. In a few days, they came back and installed the part Phillips sent. Then after installing the part, the TV began to hum. The repairman said that it could stop working at anytime with the hum, and that Phillips needed to replace the TV.

We called Phillips back and they informed us that they were sending us a new TV to replace the defective one. The replacement TV arrived UPS Ground and the box was shredded and ripped. The replacement had been thrown, tossed and turned by UPS as all ground freight is handled. We called Phillips to notify them of the condition in which the TV arrived and they said and I quote, "We do it all the time," it will be fine! We hooked up the replacement TV and there is a hum in it also. Not as loud but still a hum. Then I looked at the new warranty manual they sent with the replacement and it said "refurbished". The serial # and model # did not match the TV they sent. I called them again to give them all the news. I wanted my new TV and they informed me they reserve the right to replace a defective new TV with a refurbished one!

Then they changed my 1 year warranty on my new TV to 90 days on their refurbished TV. So I bought a new TV with a 1 year warranty, received a used TV with a reduced warranty of 90 days for which they covered up with a sticker. So since apparently, this is the way Phillips and probably all of the others are now treating consumers, no one will buy TV's! I want a new TV with a year warranty for all time since October, 2010. I have lost dealing with this nightmare! Any assistance that is out there, please help me. This is not right and I have been taken advantage of.

It is awful. I purchased a Phillips 50-inch plasma TV (Model # 50PF7321D/37) in December 2006 for $1900. This past July 2009, the TV quit working, i.e., no picture or sound. I called the authorized repair company, Lin's TV in Little Rock, AR. Since July 2009, Lin's has been ordering the part called the "panel". I was told the price would be $1014 for parts and labor. Just recently I found out that the model has been discontinued and there are no parts. I think that this is terrible.

In order for my family to have a television in our family room, I am going to have to purchase a new one. I talked to customer service and they don't seem to care at all. I have 3 other TVs that are at least 7 years old, one is 15 years old and they all work fine. None of them cost over $400. However, the $1900 2-year old TV doesn't work. I think it's unfair for Philips to discontinue this model without making parts available. I think that Philips is an unscrupulous company.

Just look at the massive number of customer complaints. I will never buy a Philips product again and I will make sure that no one I know does either. The repair shop is tired of me calling them that they are offering to sell me a LCD TV for $850. Someone please help us with this! There are thousands of complaints. It is not fair for hard-working people to be manipulated out of thousands of dollars for a television. We are helpless against Philips. This is not fair.

I purchased a television in 2006 for $1600 from Circuit City and purchased warranty. Warranty expired and the television will no longer turn on. I have never heard of a television not working after 3 years until coming across this website. I called Phillips and asked for referral for repairs. They were of no assistance. I will never again purchase a Phillips product! Now I have to consider purchasing another television. What a waste of money!

We bought 42" Philips plasma TV from Costco in April 2006. It cost us $1,700 plus taxes. 3 years later, suddenly from nowhere, the red blinking light appeared. It blinks 7 times then stops and blinks again, TV is not turning on. We changed the capacitors like other people did, it did not fixed the problem and we don't know what to do next. We work to hard for our money. We can't afford to buy new TV's every 3 years. As we search, many people have the same problem. So Philips makes bad product. They should admit it, recall their TV's and return to the people their money to buy Sony, which will last them 25 years.

We bought the TV 3 years ago and for the past year have had trouble turning it on. After reading this site, I see that we are not the only ones with problems. Philips should be responsible for a TV that is that expensive! Is there a class action suit against Philips? Can anyone help with this problem?

I bought a 50 inch television 50PL9126D/37 the summer of 2006. It broke on Thanksgiving 2009, the red light came on. I took the TV to repairman, who said it was the color-wheel. He tried to find a part for me and found that Philips discontinued their projection line in 2007 and they don't have any replacement parts for any of these TVs. I called the 888 # and talked with a "Jean" in the customer service department who basically said there is nothing she can do for me as it's not her fault they discontinued projection TVs. I definitely wouldn't want to buy one of their home defibrillators!

I purchased a (Philips) Magnavox 37" LCD TV at a Walmart in Atlanta, GA in April 2007. By January of 2009, I started having problems with the sound. I purchased a 2-year extended warranty from Walmart when I purchased the TV. The problem was initially diagnosed as a bad motherboard, which the technician did not bring with him. A few weeks later, the part is delivered and installed. I noticed just as the technician was leaving that the green power light on the bottom right hand corner of the TV took almost a minute to turn off when the TV was powered off. A few weeks later, the TV wouldn't turn on at all. Again, another visit by the tech and it was determined that the motherboard that replaced the original one was defective too. This time, I had to wait weeks for a replacement part that I initially was told was not available. I finally got the new motherboard and in or around October 2009 I had to manually turn the TV on and off as neither the manufacturer nor the cable remote would work.

By now, the extended warranty I purchased had expired. It turns out that the manufacturer's warranty was something like 3 or 6 months and the extended warranty started immediately. As of last week Tuesday, January 5, 2010, I can't even power the TV on manually now! Arrrrrgh! I have owned many TVs previously and guess what? All of them still work well and have never been repaired until this piece of garbage. How do I throw out what 'looks' like a brand new TV (just over 2 years old)? Yes, I called Philips. No, the representative was not helpful outside of referring me to a local repair shop. Is there a LCD/Plasma/Philips 'junkyard' where we can sell the parts of the TV that still work?