Mitsubishi TV

It's the same problem as everyone else. I purchased a TV (DLP WD-73733) in 08, replaced the bulb in 10. It started getting white dots late 2011. Crazy. The two TVs I already had before getting this one still work and never have had a problem. Something's got to give. Please, someone start a lawsuit.

After reading the long list of Mitsubishi TV complaints on many websites, I feel the need to add my own comments about Mitsubishi's lack of customer support. I own an "older" (7 years) rear projection 65" TV model WS-65513. Late last year, the picture started showing up as waves that continued to get worse as the TV warmed up. This was understandable since it's expected that electronics will need to be repaired as time goes on. What we didn't expect was the response from the TV repair technician that Mitsubishi no longer makes parts for this TV and that if he couldn't repair the part of the motherboard that was causing the waves, then the TV was gone.

He took the insides with him and thought he had it repaired. When he put it back together, it immediately started with the waves while he was still in the house, so he took the entire unit out so they could examine it at the shop. About a month later, he brought it back, all repaired. Within the month, it was doing it again. We called him back and he took the unit out again. It's now another month and it's still in the shop. The technician said the part they used was defective and he's still trying to locate another used part as Mitsubishi does not support the product anymore.

It's now going on 5 months without this TV and I still find it hard to believe that Mitsubishi has stopped making parts for a TV that's only 7 years old. I wrote to Mitsubishi and received a telephone response that confirmed they do not make parts for this TV and there's nothing they could do since it's out of warranty. I know it's out of warranty. That's why I paid for the repair. I just wish I had purchased from a company that would continue to make parts to support a $2000 product for a lot longer than 7 years. My next TV, which I'm shopping for now, will most definitely not be a Mitsubishi.

Two years after paying $3000.00 for this 60-inch Mitsubishi TV, I had to replace the bulb. Now, I have several white dots all over the screen. What a piece of work. I see there are also a lot of other people having the same problems. Why won't the company recognize the problem and do the right thing? Either offer to fix the TV or replace the TV. Hey, Mitsubishi, do the right thing.

I bought a Mitsubishi TV on Nov 2007 at a cost of $2000. Few, seemingly minor problems along the way, including green flashing light which turns the TV off unexpectedly, bulb burned on screen. But now, and of most concern, prolific white dots across the screen. I didn't know if it was fixable at all nor what cost might be. I believed the only solution was to dump the TV in a landfill area? I found an online community with the same totally exact problems with their Mitsubishi TVs, even a Facebook page entitled simply: "I have a defective Mitsubishi TV". Along with this consumer affairs page on the subject, I learned of all nightmares others had gone through when attempting to get to Mitsubishi, let alone have them fix their TV problem(s).

I initially called Costco, the place we bought the TV from, their concierge line (866-861-0450). I told my problem and were they aware of these issues? My own TV is out of warranty by this time (3/19/12), but others online were, too, so my predicament is not a solo event. Costco should at least be aware of this and not be selling lemons for Mitsubishi, a company that didn't care they had a problem nor were they willing to fix any of these problems from reoccurring, if at all. Why would Costco, whom many had come to trust over the years, continue or want to continue doing business with another company, Mitsubishi, that was making them and others look bad? The Costco concierge rep, a very nice lady, listened and then told me my specific TV was not on a recall list, but got permission to call Mitsubishi for me, after I told her of the online similar issue postings and stayed on the line while I spoke to Mitsubishi.

At first, the Mitsubishi rep Edison said there was nothing Mitsubishi could do as my TV was out of warranty. When informed of what I discovered online from others with similar complaints, Edison came back, after research and offered to send parts gratis, but I would have to pay for half the labor charges. At this point, paying any amount over and above what I had already paid for the TV was not acceptable but if it would indeed be fixed, I was willing to pay something in order to keep the TV and not take it to the dump. I offered $125, they required $163 for a $325 estimate. Odd thing is, Mitsubishi wanted me, in Hawaii, to pay to use some "authorized Mitsubishi dealer" in Lexington, Kentucky for the repair and I would have to pay upfront to do so. I disagreed to pay anyone that far away whom I did not know. Any hard-earned money for repairs Mitsubishi could not warrant me would fix forever my TV issue or be done promptly or would be done at all.

Edison of Mitsubishi said he would forward my request and I would be called back, something I was learning was a standard answer on their list of responses to customers. The nice Costco rep, who was still on the line listening, said she would call back also after giving time for Mitsubishi to do as they said. This was on 3/14/12. On 3/15/12, Joshua from Mitsubishi called after speaking with his supervisor who did not waiver from original offer. This is when I informed Mitsubishi the online readings were saying Mitsubishi would send parts for free and would pay most, if not all, the labor costs for these TV problems. Joshua said he would refer it through and I would be contacted again.

On Friday, 3/16/12, a rather quick and unrecognizable message was left from someone whom I later understood was a Shantell. I called the Mitsubishi 800-332-2119 number and spoke with Lanzer, who informed me Shantell's message was parts and 1/2 labor costs. I informed Lanzer I would be willing to pay $125, as times are tough for everyone, but at least I was willing to pay something. Lanzer again referred this back to Mitsubishi and said I would be contacted.

Monday, 3/19/12, I received a call from Shantell of Mitsubishi. She stated matter of factly that it was parts and 1/2 labor, no difference. Take it or leave it. If I agreed, the Kentucky authorized repair dealer (Bobby John's Electronics, Inc.) would get the fix in order, put in for parts, it could take the better part of a month at least and I would have to pay upfront for the pleasure of doing business with someone in Kentucky whom I did not know nor have the assurance anything would be done except that they'd have my money. NFW. I suggested to Mitsubishi's Shantell that a reputable repair dealer here on Maui might be able to do the job instead of someone from thousands of miles away. She said if I wanted to do so, that would be fine, that the dealer would have to come do a diagnostics and estimate on my TV and I'd have to fax that in to Mitsubishi at a number she gave (949 609-4900). Is this what I wanted to do? Yes.

I contacted a TV repair place referred to me by our electrician (my husband is a builder). It seems this repair place, Aka's TV & Electronic Repair in Kihei, Maui, Hawaii (808-879-5926), not only can do the work specified but has already done prior work orders for Mitsubishi and also referred me to the Mitsubishi rep who okay-ed the work be done (Jon **). Also, since Mitsubishi already knew what the exact problem with my TV is, why is the diagnostic and estimate required which is an added expense/visit? I called Mitsubishi back, spoke with someone named john (not Mr. **). When I told him of the new developments I had uncovered/researched, including the name of their Jon **, he became a little more alert and listened while I suggested Mitsubishi should use Aka's TV & Electronic Repair as one of their "authorized repair" places. They would be doing a disservice to Mitsubishi not to. I was put on hold while John called Aka's TV to get further information, finding out the case number of the case Aka's had previously taken care of for Mitsubishi.

So then John said he would re-refer my case back to Shantell who would be contacting me again. I called Aka's to let them know this. An hour later, I was contacted, per appointment, by the Costco rep who asked what had transpired since last she and I spoke. After giving her my debrief, she too said she would contact me this Thursday to see what Mitsubishi had to say. In all of this, consumer affairs should know there are many consumers who are quite angered about Mitsubishi's quantity over quality and our government's allowing them to continue to sell pieces of junk to us at prices above and beyond what their junk is worth. It does seem like they are making their monies now on all the parts made to purchase to "fix" our TVs, which we spend more money on so as to not have them break down. Guess planned obsolescence is not too well-known in our own vernacular.

We are understanding, too, that since Mitsubishi is a maker of some of our government's military and defense industries, shall we say "parts", that maybe that's why nothing's being done to stop Mitsubishi from making crappy pieces of junk because it would mar a relationship we have with them? The question has to be asked. If Mitsubishi is so terrible in not only their products, but also in their customer support and their customer relations. Of those products, one has to consider that other things they make i.e. military in nature could also stand to be questioned as lemons. And again, we the American public are paying for it. Please let me know if there is a class action suit happening on these TVs. It's a shame we've let it go this far. Somewhere, someone has to have the ballistics to stop the madness here. Please.

I purchased my TV about 4 years ago. Just this week, I've started getting white spots on the screen. Every time I turn on the TV there are more and more spots. From reading different comments, this is a common and very expensive problem with Mitsubishi TVs. I would like to be a part of any class action suit! This TV was way too expensive to go out like this.

I purchased a TV for $3,000 a couple years ago. I brought it to a local Authorized Mitsubishi Service center after contacting Mitsubishi in regards to my issue. The result from the Service Center was that the part to fix my TV was $3,720.

After doing some research, I found that this was a known problem with these TVs. I contacted Mitsubishi again and told them what I had found. They agreed to supply the part for no charge which was great considering it was out of warranty. The service center told me $95 to install the part. I was very satisfied with the decision. Well, I find out in a week after the agreement that the part is "discontinued" and there was nothing they can do except offer me another TV. They offered me a Toshiba TV which was not even close to the same quality as the $3,000 TV that I had purchased and not to mention, they wanted me to pay $500 for it as well. How is it that I should have to pay that much for something that was supposed to cost me $95 and it is not even the same quality.

I called them and demanded to speak to a higher up and AJ contacted me. I explained to him my dissatisfaction and he told me he would "rework the numbers" and "TV choice". Today, I received a call with them offering a TV that was much nicer and the same quality of mine which was an LG Model. Problem is they now wanted me to pay $900. How is it they authorize a $3,700 part to repair my TV and it is discontinued and that became my $900 problem?

Mitsubishi WD-57732 TV - I replaced the bulb 3 times. Now for the past month, I keep getting more and more white dots on the screen. I called ABC Warehouse to let them know there was an issue. The manager went on and on about how the one he bought was fine and that he knew why I bought it, because it was on sale. Not true, the salesman said all that I would ever have to repair is the bulb. Wrong. The optical engine is bad and it is so expensive you might as well buy a new TV. He went on to also say it was four and a half years old and insinuated that it should be expected! I will never buy a Mitsubishi product again!

I am writing to write my extreme displeasure with a purchase of a KWD-82840 television I purchased on December 22, 2011 and received delivery of shortly after the new year of 2012. Upon delivery in early January 2012, this television has never worked. It is now March and I have been going back and forth with your customer service department since then. Also, the primary reason I purchased the new Mitsubishi television was to enjoy the NFL playoffs and Super Bowl with friends and family in my entertainment room. My family and friends love that I usually have a wonderful entertainment set up for such events as the Super Bowl but obviously this did not work out as planned. I would also like to mention I am an A/V hobbyist and have a Sharp Aquos in my office, and 5 Sony Bravia televisions throughout my home. Prior to purchasing your Mitsubishi, I had a 60 Sony SXRD I purchased in 2006 for my entertainment room which still worked great but I wanted an upgrade in size. I chose the Mitsubishi over the new Sharp 80" LCD screen and it is proving to be one of the biggest mistakes I have made in a long time.

Upon receiving the television, I got a constant blinking green light and the television would not power on. I spent a solid day troubleshooting from tips in your owners manual and nothing worked. I called your customer service several times and finally spoke to someone who said he definitely knows the problem and it was a bad main unit. He said he would ship one to a service center and they will contact me. Well, about three weeks later, a tech finally came to my home (as I had to take a day off work) and took the television apart and replaced the main unit and they said it wasn't the problem. The tech then went on to say the problem was a bad optical engine and I should call Mitsubishi and have one sent to them.

I then spent several hours on the phone with some customer service reps and after an arduous time on the phone, I finally got someone who said they will send a new optical engine out to the tech working on the television. I asked for this to be expedited as it was now nearing the end of January and the Super Bowl was on the horizon. Of course, this didn't happen, and a few weeks later in early February the tech came to my home with a new optical engine (had to take another day off work). After an hour or two working on the television, he said that the optical engine wasn't the problem and that he thinks it might be the panel in the front of the television malfunctioning. The tech went on to say to call Mitsubishi and have a front panel sent to them. I then proceeded to spend another few hours going back and forth with several people on the phone until one of the reps was actually chuckling at this situation going on so long and would send the part out not knowing if it was the actual problem of the television.

A few weeks later, I had not heard anything and I called the tech that was working on television and he said they had not received any part from Mitsubishi. I was irate and called Mitsubishi up a few days ago and the rep apologized and I asked to speak to a manager (which they said couldn't locate, guess someone is more important than a customer). They gave me the same speech that they had given me month prior that someone is working on my case and would get back to me in a business day. Well, that was Tuesday February 28 and as of this morning, Friday March 2nd. I did not hear back from anyone. This morning, I put another call in to Mitsubishi and the rep read from her same script saying she would look into it and now someone would get back to me in two business days. I lost my composure and told her how disappointing it is to be treated this way after spending several thousand dollars on a television that has never worked. It is seemingly a lemon and rather than just make the situation right. I have been getting the runaround going on three months.

Interesting in that about a year ago I bought a 55 Sony Bravia that wasn't working properly and Sony literally sent me new one three days later, took the old one back and apologized profusely. I am very disappointed I didn't buy a Sharp or Sony, whom I have had very good customer experiences with. I am learning the hard way what companies stand by their products and which clearly don't. I am also in medical sales and I deal with a lot of customers daily in the field (doctors, pharmacists, administrators) in the New York and Connecticut area. Most of these customers, as well as family and friends, know I am an A/V hobbyist and we always discuss the latest devices on the market. I have told everyone in my sphere at how horrific this experience was and that they should avoid Mitsubishi at all costs. I know I am just one customer out of thousands but I thought you should know about my situation. If I am being treated this way, how many other customers are being treated like this or worse?

Do not buy a Mitsubishi TV - I bought a Mitsubishi 65 inch DLP television in 2010. It's been serviced 5 times, I had three bulbs some kind of optical block and has had the thing with the white dots and the ball just went out again today. I got almost 6000 dollars for a paperweight. Something needs to be done.

We purchased a new 73" Mitsubishi TV (model # WD-73733) on 09/29/2007. Less than six months the later, the lamp went out, and the TV would not turn on. After weeks of phone calls, the problem was solved. Now, there are tiny white dots appearing on the screen. This is definitely a defective product. We have 3 other flat screen TVs in our home, so it's not that we are watching from this TV 24 hours a day. It's just a poorly made product. Something needs to be done legally with this company!

My first dot appeared on December 26, 2011. Now, I have many white spots and hundreds of black spots. Thanks to this forum. I had probably saved a couple of weeks in calls to Mitsubishi.

When I first called them on January 10, 2012, I was armed with enough information to intelligently make my point on the bad DMD chip which needs replacement. Of course, at first, they wanted me to pay for the labor just like everyone else which was $250.00. I was adamant about not paying anything, but of course, they had to bump this issue up to management.

So after nine days of waiting and a few calls in between, we agreed on a payment of $50.00 on my end. I was really not fully satisfied but gave into the $50.00 charge on my end just to resolve this problem. After settling with Mitsubishi, I called the repair shop that will be doing the work; and they assured me that they will be out to my home to fix this problem for $50.00.

I am sure I could have had them pick up the entire cost, but after almost ten days of phone calls, I was done. So I gave in, but if you really hold to your convictions, and are in no rush to have it fixed, just keep calling and demanding it gets fixed for free. I also asked the repair folks if these chips they are installing have been upgraded to last longer than 3 years. They said that they have been corrected?! Thanks and good luck to all of you, Mitsubishi DLP owners.

Don't buy a Mitsubishi DLP HDTV. I bought my first one about 10 years ago and it broke for good less than 6 years later. It was obsolete and the parts weren't available for it to be repaired. I thought that must have been a fluke and bought a Mitsubishi 60 1080p DLP HDTV 4 years ago. Two months after the warranty expired, I had to replace the lamp for several hundred dollars and now I have a TV with little white dots and more appearing every day. I have learned that the DMD chip needs to be replaced. This repair will cost more than buying a new one. I bought a Sony 36 television at the same time as my first Mitsubishi and it still works perfect with no repairs.

I bought the extended warranty on the projection screen TV after the bulb went out. It was replaced by the Geek Squad then whit dots have started.

White spots all over screen of TV. After extensive research, turns out Best Buy knew about problem, yet continued to sell to consumers.

I purchased my WD-57733 TV in 2008. Until recently, it had been a TV that I would have rated at 3.5-4 stars with the key knock being audio. Then the white spots and the lack of response from Mitsubishi. I will continue to watch a much smaller TV until such time that I'm able to get my Mitsubishi repaired or I'm able to save and buy a new and bigger replacement. At this point, based on non-response from Mitsubishi, the TV replacement cannot be a Mitsubishi. I go along with other sentiments regarding a clear defect that is broad reaching. Step up and send your customers the right message by issuing a recall the works for both parties. You will need to wake up if you think the consumer is going to come back after being ignored. It simply will not happen.

I bought a Mitsubishi 57" DLP TV in 2007 from Circuit City. My complaint really isn't with them, they helped me out with replacing the bulb with and without the warranty. I have replaced three bulbs and now I have those infamous white spots and they are going to keep coming according to everyone who has purchased these types of TVs. I can see from all the chatter that Mitsubishi is a company that does not stand behind their products. I read where Samsung is no better.

I will never buy another Mitsubishi or any other overseas TV product because they won't stand behind it. I know we have the technology here in America. Let's go!

The picture has been beautiful so far. I have replaced the DLP bulb once since the December 2007 purchase. I understand the new technology, so the bulb purchase wasn't too painful. Now, within the last week, small dots have begun to appear along the bottom of the screen and along with the research and disappointment, this is an unacceptable repair cost for a technology flaw.

Mitsubishi, please correct this problem as we and many others have been users and strong supporters for years.

White spots have taken over this very pricey TV; first, the bulb. Okay, I could deal with this, we watch TV, but these spots? And after researching this problem over the net, I've found a whole lot of people with the same issue. Help please. This must be a defect or a design flaw and they don't care to handle it. I'm stuck with this junk TV and I will not only boycott their products, but I will join the masses and start a nation wide boycott of all their products and services if they don't step up to the plate and resolve our issues as consumers.

We purchased a 65 in Mitsubishi TV model #WD-Y657 4 yr ago on Christmas day. We have already replaced the bulb and like everybody else now we are getting the white spots. I called Mitsubishi over 3 weeks ago and they said I could have a repairman come to the house and diagnose the problem (white dots? ). I am not paying for repairman. Then they (advisor for Mitsubishi) told me they could send out a repairman (they would pay for it) and diagnose the problem and then they could only, probably pay for half of the repair bill. I have not heard or seen anything about a repairman coming to my house. Today, 12/5/11, I again called Mitsubishi about my 65 in TV. They told me that a repairman wants between $7-$9 per mile to come to my house in Highlandville MO. (are you kidding me?) I told them I'm not paying a dime on this; they put me on hold for 5 min., came back and told me an advisor will call be back on my issue in 2 business days!

I am a disabled woman on a fixed income and Mitsubishi will not stand behind the faulty products they are selling. Then to be put on hold and come back with nonsense that does not solve my problems (the same problems every Mitsubishi owner has). I will never buy another Mitsubishi product in my life and will tell everybody I see wanting to buy a TV, not to buy a Mitsubishi.

We purchased a 65" Mitsubishi TV (model WD-Y657) 3 years ago. After owning the TV for 8 months, we had to replace the lamp. Now our TV has white dots on it. It started with one, now there are three. I have called Mitsubishi but they just ignored the issue and referred me to service centers. I just want to know if I need a new TV or not. I think I bought junk! I will never purchase a Mitsubishi again! We spent way too much money for this to be bad already. We only watch about 2 hours of TV a day! Anyone know what's going on with it? Thanks for your help.

I have had a 65 Mitsubishi TV for about four years now and I have had to replace the bulb twice now. And as of recent, I am getting little white dots all over the screen. I googled the problem and saw the cost of repairing yet another problem and am very displeased with this product all in all for how much I paid for it and I will never buy another Mitsubishi product again as a result of the poor product for high price.

I purchased 73" HD TV 3 years ago. I replaced the bulb after one year. After 2.5 years, white dots started to appear. Now the screen is covered with them. Mitsubishi has been completely useless in correcting the situation. It has taken 2 months of phone calls nearly every business day to escalate this issue to get any one of authority to speak with. Finally, after more than 20 calls, I made an agreement to repair the TV with Precision TV - authorized Mitsubishi Repair. I am almost another month in and still no repair. I was made to pay the labor for the repair (in advance) and Mitsubishi generously offered to pay the part. Now, I have been informed by them that the part is on back order indefinitely, probably because this is such a wide-spread defect.

Bottom line, I will never again buy another Mitsubishi product and this ends more than 20 years of a relationship. I hope a class action suit arises out of this. I for one and in.

I'm a little sick over this. We bought a 65 in. Mitsubishi rear projection TV, model WD-57733 just a little over two years ago. We have been quite happy with this TV. We did have to replace the bulb one year ago but understand that that comes with the "territory." We are a big TV watchers at all. I would say our TV is on well high average.

One month ago, I noticed a white spot appear in the mid to lower right hand portion of the screen only when the TV is turned on. A few days later, a second spot appeared, in the same vicinity. As of yesterday, we are now up to 5 spots. I did a little "Googling" and it looks like this was/is a big problem with Samsung TVs and in fact, Samsung fixed this for free. I didn't find much on Mitsubishi. Any advice? We are of course out of warranty and from what I could find online, this is a very expensive fix. One message board poster said it was $900 in parts + labor. The TV was just a little over $2000.

I find it very hard to believe that the lifespan of this TV is 2 years. I feel that it should last much much longer than that. That is a DLP (Digital Light Processing) projection TV. It is a fairly common fault with DLP TVs. You have a failing DMD (Digital Micromirror Device). It is a largish chip that has more than two million little moving mirrors on it. Some of these mirrors are getting stuck. It is going to get worse as more of the mirrors fail. They would not fix the problem.

Mitsubishi would not do anything but they say if I have it repaired they would maybe help out with the repair. But under a fix income, I do not make very much now. There is no way I can pay for a repair.

I purchased my TV in 2009 and have already had to replace the projector lamp twice, and now I started having white dots all over my TV and got an estimate to repair the Optical Engine. This is going to cost me 900.00. I really liked the picture quality but to fix this is ridiculous. All the money I have spent is more than what the TV is worth in value. Why is this company still in business? I want to sue them for the cost of my TV.

I purchased a Mitsubishi WD65737 in November 2009. I am now in the process of ordering my second replacement lamp. For the amount of purchase, the product should not require replacement parts every year. It cost us money to for replace parts of the product, and we are unable to use the product while waiting for the parts.

My 57" TV is 4 yrs. old yesterday. So far, I have replaced the bulb, and now, I have the white dot disease! These repairs will cost more than I paid to buy the set new! I will never spend another cent on any Mitsubishi product.

I purchased a WD57734 Mitsubishi in 2008 as a second TV so it is not used on a daily basis. I replaced the bulb with a factory replacement 2 months ago and now have the white dot problem. I see 4 or 5 more every time I turn on the TV and it is so bad that I can't watch it anymore. I have several Mitsubishi Electronics and even an older big screen from them that have never had problems. I even have a Mitsubishi credit card because I have such a history of purchasing their product. I called their customer care line and they are giving me the run around. I have to pay $150 to get it diagnosed before they will talk to me further and they will not pay for that. I don't need a diagnosis as it is obviously the same problem everyone else is having! I will never buy another Mitsubishi product again.

I bought my Mitsubishi 65" TV about 4 years ago and it just started getting white dots on it. I googled the problem to see what I could find and it's clearly something that needs to be recalled. A TV should not have problems this early. I had first bought this exact TV from Circuit City, and when I got it home, the mother board was out so I had to load it up and take it back to the store. I just ended up returning it and then found it at Nebraska Furniture Mart for a better price. But I don't understand the issues! It's not an old TV!

I have the Mitsubishi 1080p TV. Also, this is my second bulb too and I have white and black spot on my screen. I'm not happy about this. It's just 4 years old.

Our TV has been sitting on the floor waiting for a new panel for over six months. We are on our third panel; the extended warranty expired, but Mitsubishi said that they would honor it. We have made over 30 calls trying to resolve and they called us on October 12th saying that the panel would be in the following week. I followed up today, now it's November 15th and I am so frustrated; I got cut off three times. They say it's expedited and it's been expedited. They need to rectify this.

They offered us another TV for $1300, but stated that we'd still have to pay for the original TV that's sitting on the floor. The cost to fix it is about the same as what we paid for which is $2300. They could just give us another TV and call it a day.

I will never buy another product from them or refer anyone to them. I would like to take them to court, but don't know where to start or if we could gain anything by doing that.

I bought an 65" DLP television and has not met my expectations. It had multiple hardware failures. This model should be recalled.

White dots covered the screen, unable to view TV. MESVA.COM agreed to send part costing approx. $1200. dollars if I pay the labor. I agreed. The first contact was July 26, 2011, I have no part and my phone calls are not returned.

I called a week ago and suggested that if they couldn't get the part, write a check for the $1200.00 since I have to leave for Florida the 1st of November. Got no reply. I am a very unhappy customer.

I have contacted Costco telling them how it has been doing business with the Manufacturer. Just bought a Mitsubishi Outlander, hoping for better service! They requested a copy of receipt and that was provided to them. Yet it has been 4 months and this is still to be resolved. No one ever returns a call.

Bad product. I had three times bulb replaced paying on average $400. The retainer holding the socket for bulb hosing is defective because it pushes back when one tries to install a new bulb. I had to call a technician to open the entire rear chassis to access the housing and repair the retainer, costing me about $400.

The unit already had its chassis replaced for which I paid $500 for installation, Mitsubishi provided a rebuilt chassis.

Mitsubishi should consider recalling this unit for defected worksmanship. I will not recommend this model to anyone. If there is any class action suit, I will be glad to join.

I have a 73" HD DLP TV and white dots are starting to appear! First it was one, now there are three! I've only had this $3,500 TV for 3 years. A TV with that price should last longer than 3 years. Mitsubishi needs to make this right. We've been Mitsubishi customers for over 25 years.

I have called and was sent to a dealer and the dealer hasn't gotten back to me. There is obviously a defective part and Mitsubishi needs to do a recall immediately and take care of this problem ASAP. This is totally unacceptable.

Please contact me, thank you. You have permission to speak to my wife as well.

I purchased a Mitsubishi WD-52825G in 2005 from Frys Electronic for $2,300 plus tax. Since 2005, I purchased 3 bulbs. I gave up and stopped using the TV and have had it in the garage as junk. I decided to try to fix it and was told I need to replace the chassis and it would cost $500.

What a rip-off. What does it take to get a class action law suit and get our money back? After all these complaints, why is it not happening?

I bought two DLP TVs, one is 60" and the other one is 65". The 65" went out 7 months after its purchase. I had sent in warranty card when it was purchased, so when I discovered it was the bulb, I sent the model serial no. and, again, the proof of purchase but I never got a bulb. So I bought a bulb from Amazon for $66.00, shipping and all. It had housing with it. It took about 5 minutes to replace. The warranty is no good. Mitsubishi should be sent back to Japan. Their products are no good and our consumer adv in Washington is not doing its job. I spent over $2,000.00 on these TV's. It is a ripoff of American people.

If I only knew the problems back in 2002, I can tell you now I would never have purchased my 1080 HD, 62". Just like so many others out there, I am just furious about the lamps going out and small white dots appearing. If you can recall your cars, then why don't you recall these crappy expensive TVs. The Better Business Bureau needs to know just how angry we all are. Never again will I purchase a Mitsubishi TV or car from your company.

Do not buy a Mitsubishi DLP TV. I purchased my TV seven months ago and still owe $2500 on the TV. I had to order a new lamp for the TV, and it still won't work. The people I have contacted about this problem have been nothing but rude. They really don't care that I have TV problems. I am not happy with my purchase. Do not buy this TV.

I bought the Mitsubishi WD 65737 in December 2009. A year and a half later, I have gone through 1 light bulb and now have 2 white dots appearing on the right side of the screen. I emailed Mitsubishi Customer Service and they want me to pay for a service technician to come out and diagnose the problem, and then email them back with the estimate. For me, this sounds ridiculous if they already know what the problem is. I firmly believe that a class action lawsuit is in order. How do we get this started? Please advise.

I bought a 65" DLP WD-65731 in 2006 for $3,100. I got nothing but trouble on the third lamp and the TV still won't work and says, "Check to see if air flow is blocked," which explains nothing on how to do it. The set is in the same place; it has been with nothing around it to block the air. I think this brand is disposable, not high end. I have sold the car by them too. I got no help from company. I was told, "There is an issue with heat."

I bought a 60" Mitsubishi Plasma TV less than a year ago. One week ago, I noticed a bright spot on it, and today, I noticed four bright spots. I called Mitsubishi and they want me spend another $500 to have it fixed. I paid $1,600 for that TV. It is less than a year old. I am not going to pay another $500 to have it fixed. Someone needs to file a lawsuit against Mitsubishi so we could recover the money that we spent. This is so wrong. Where are all the lawyers who fight injustices? This is a grave injustice by Mitsubishi to the hard working American people.

Mitsubishi TV is the absolute worst company I have ever dealt with in regard to customer service.

I have been without a television set since March, and although they have promised to replace the television, in five months we still have not received the television set. Currently I am on hold for 34 minutes. You can't speak to a representative to save your life. When you get one, they can't help you and put you back in the queue.

It is absolutely by far the worst customer service department that I have ever dealt with in my life.

I have a Mitsubishi TV WD62525. I have had numerous problems with the TV. The chassis went out 18 months ago and has now gone out again. Customer service has not been satisfactory at all. It has been 2 months now and they are just now getting the receiver back from the TV repair shop. Because it has taken over a month to get Mitsubishi to send out a box to have it shipped back in.

Now, they are telling me 4 to 6 weeks for repair. Not acceptable. It did not take anywhere that long the first time it went out. Also, we recently got DIRECTV and the TV would not show in HD. There was no difference in HD programing compared to regular programing.

I thought Mitsubishi was a good brand. Now that I have had my problems and see all the complaints filed online with their products, this one in particular, Mitsubishi is not for me. The only thing they could offer me is to replace the chassis. I still have to pay $200 to get it installed. That is not good enough. I need help to resolve this issue. Please.

In 2005, I bought a 62" WD-62627 DLP HDTV and the extended warranty. After 2 years, the color wheel went bad and Mitsubishi decided it was not worth fixing and gave me a WD-65734 to replace it. Now, I have the" white dot" problem. Through my research, I have discovered that I am one of tons of people who are experiencing this problem. The DMD chip in the light engine is defective. I and many other people feel this should be investigated for recall just as Samsung finally had to do. I believe these chips were from the same batch. The cost to fix this problem is 1000.00 dollars because Mitsubishi will not sell the DMD chip separately. They will only sell the light engine which is 700.00. I have contacted Mitsubishi and was told to send them an estimate at my cost and they will try to assist me with a couple hundred dollars. If this isn't a serious problem, why are they assisting at all? Why would anyone pay for a repair that cost almost as much as the TV? It is a defective part and this should be investigated. Please help. Lisa **

I bought a 63" DLP Mitsubishi TV (WDC-657) for $1699 (with stand) at Costco in February 2008. In June, 2011, the picture started "flickering" like an old 8 mm movie. A new bulb ($240) fixed the problem.

In mid August, small "pinhole" white dots started appearing on the screen. A few first, and now about 33. It is now like watching the picture through an array of "galaxy stars".

I called Mitsubishi customer service and they knew exactly what the problems was. I then called our local Mitsubishi service center here in West L.A. called "George Meyer" and they knew exactly what the problem was. They told me it was the "optical block" ($1100) that will have to be replaced and the part is now on "back order". Mitsubishi has agreed to supply the part but I have to pay for the labor to install it.

I have been without a decent TV picture for three weeks now and this has also made our "Netflix experience" unenjoyable. George Meyer told me the part I need is on "back order".

Looks like I made a big mistake in purchasing a Mitsubishi TV. Whether it is $1700 or $5000, any TV should last longer than three years. You can be assured I will go back to Sony for my next TV purchase.

I see Mitsubishi DLP TVs are no longer sold at Costco stores. I wonder why. Please include me in any class action suit against Mitsubishi in the future.

Mitsubishi 65" DLP:

I brought this TV for about $1,500. After about a year and a half, it started getting white dots or spots on the screen. At first there were only 2-5. Then within a 2 week period, the whole screen was covered with spots.

I have another rear projection TV, "not a Mitsubishi TV", that we've had over 10-15 years, and we never had any problem. The only thing I've ever done to it was clean the mirror.

The Mitsubishi TV didn't last two years and cost twice as much. I hope others will read this and not buy any Mitsubishi product. They make ** and Mitsubishi will not stand behind what they sell! If anyone knows of any class-action suit against Mitsubishi that has been filed, I would love to join it!

I bought 62" HDTV Mitsubishi WD62927 model in 2005. During this period, I have changed the DLP bulb 3 times, the board panel once and had to pay the technician more than 3 times additional for the setup of the device types, other software and main menu remote control problems. I have spent more money and time on repair and wait for repairs than enjoy the use of this TV for programming. It is a very bad product. I need some action as I invested a lot of money on this model.

I purchased a 60" Mitsubishi projection TV. It required service twice while under contract and now (8/24/11), once again, it is dead. This is the third time that the bulb has gone out. Now, I found out that the wrong bulb was replaced when they last fixed it.

I bought a 73" Mitsubishi DLP 1080p television. Two years ago, white dots started appearing. At the time, the TV was still under warranty so I called them and had it fixed. The problem was due to a faulty part manufactured by Mitsubishi--a common problem as per research.

About six months ago, dots started appearing again but the TV is no longer under warranty. I turned my complaint/inquiry to Mitsubishi and we are now one month into this game that we are playing. They first wanted me to pay to have it "diagnosed." When I refused to dish out any amount of money, they finally agreed to pay for the diagnosis. When the diagnosis confirmed my suspicion, they offered to pay for the part and I should pay for the labor. I declined that offer stating that they needed to pay the whole repair because this was not a normal wear and tear. They came back stating that they would pay for the part and half of the labor. If I did not accept that offer, I should not bother calling them back! Nice customer service. So I placed another phone call but, of course, there were no managers to speak with because they leave early.

I will accept nothing less than the repair of the set at no expense to me. This is a faulty part manufactured by them and as I have read, there are more than 20 people with the same problem. They try to get away with "the set is out of its manufactured warranty." No kidding, but that's not the point. They should have had a recall on this part or set! When I asked for the information on contacting the legal department, I was told that no one had that contact information! What? It sounds like this may have to go further than I had initially hoped!

In 2009, I purchased a 60" DLP model # WD-60C9 on a Black Friday from HSN which was delivered on December 21, 2009. In February of this year, (14 months after purchase) the bulb went out. In July of this month, I noticed a white dot in the lower right corner that didn't go away. There are now several more white dots that won't go away. And this is a TV which is less than two years old.

After searching the Internet, I learned that this is a recurring problem with Mitsubishi's DLP's. I then called Mitsubishi and they offered to send the part, free of charge, but I am responsible for the labor cost. I have personally read over 300 complaints about this problem on various sites via the Internet and I feel that that is more than enough to warrant Mitsubishi to cover all costs associated with this repair.

I have also seen an unofficial recall that states that the 737 series has a bad CMD chip, but I believe that the problem is not limited to this model alone. There should be a recall on all models and a free repair serviced in-home. A $1,200 - $1,500 TV should last more than just over a year under normal use.

I bought a Mitsubishi TV (wd57833;1080p) and I'm going on too light built already and it's only 2.5 years old. It's a 52' TV and I'm hearing that it maybe due to the engine.They only gave me one year for the warranty. I am an unhappy customer. Sorry Mitsubishi!

We bought a 65" Mitsubishi DLP TV in 2008, and we have had several problems with this TV. The lamp has gone out on it two times. Now, we have several white spots on the screen. I hoped that spending $1500 on a TV it would last for years! It's a WD-65734 Model.

Purchased a 73-inch Mitsubishi on May 2008 and paid $4,500. The lamp burned 6months ago so we put a new one because that's what they told us . When we put in a new lamp it blew in 2 weeks, they told us maybe it was a bad lamp so we changed it again, it blew in a week. Two repairmen later and having paid $400 to them just to fix a big 73-inch TV, they are now telling me that the ballast is bad and they no longer make them for a 3 year-old TV! Really now, TVs are suppose to be disposable after 3yrs?!? Thank God its wasn't a Mitsubishi Car! But it does cost about as much as one after you pay for it and all the repair bills that they don't cover. Someone needs to make it right.

We purchased a 65" Mitsubishi DLP HDTV for 3,500.00 in 2007. Since then, we have had to replace 6 bulbs out of our own pockets. They were never warrantied. Black spots are on the TV and now the status light is blinking red and it will not work. You would think a TV should last longer than 4 years and would not have to have so many repairs, so instead of hiring another technician, we are going to buy another TV. Never again will I buy a Mitsubishi. They have very bad service and do not stand behind their top of line equipment.

We bought a Mitsubishi Electric DLP HDTV In Aug.2007,we replaced the light bulb in2009 and now the light engine DLP chip is going out. Its not covered under warrenty. This is 1200.00 replacement cost for a1200.00 TV. I will not purchase any more Mitsubishi products

I have a Mitsubishi 60" projection television. It was purchased in 2008 and since then the projection lamp has been replaced 3 times. After the last replacement, I started to see a few white dots on the screen, then as time went on the white dots kept multiplying and previous white dots turned black. I thought that the lamp was causing the problem, so I ordered another from a different company. The problem persists and now a repairman says that it will cost upwards of $700 to repair a set that costs about $1600 new. Does Mitsubishi have any recalls?? Is Mitsubishi expecting to continue to produce defective material without any consequences?

Unfortunately, this television has not performed well because of continuous engine and lamp burnout. I am extremely disappointed because over the past four years The engine was replaced several times: 11/14/2008, 2/11/2009, 3/27/2009, 4/27/2009 and currently the engine needs to be replaced. The lamp has also been replaced several times 4/24/2009, 9/4/2009, 4/14/2011. In January of 2011 I tried to renew my extended warranty with Mitsubishi and was denied extended warranty coverage, company.

I bought the 65" Mitsubishi 1080p DLP high def about 3 years ago.I have gone through 3 lamps in that time frame.I talked to my neighbor who repairs tv's and asked what he knew about this particular tv, his reply, " I'm sorry to say, but you bought one of the worst tv's on the market ". I ended up buying an aftermarket lamp because it had a 90 day warranty versus the factory lamp ,that has a 30 day warranty and is double the price.I have spoken with Mitsubishi customer service and found out that I basically have to spend around $1000.00 to fix this problem ( I paid $1800.00 for this lemon ).After seeing how many of these tv's have the same identicle problem,looks to me there should be a recall.I don't know if I will ever buy a Mitsubishi product again.

i have mitsubushi model 65733 dlp bought in 08 have receipt.i have white dots all over screen the tv is worthless.2500 dollars on a tv should last longer than 3yrs. they keep calling me trying to sucker me in for a new one.offering 1300 dollars for a new tv that they say is worth 2500.i looked it up online and can get the tv that they are offering me for 1250 what a joke.then they said they would supply the part,which is on backorder,so beware of mitsubishi .do not buy

I bought a Mitsubishi TV WD 65735 and 2 years later, the projection bulb and the balance went out. After 3 bulbs replacements, I still have problems. I read many bad reviews in the net and I realized I am not the only one with the TV problems. I will never buy any products from Mitsubisi ever again. I suspect they make their products faulty for the purpose of replacing and charging extra money for the part. Beware!

I had explained that my 3-year-old Mitsubishi DLP TV model WD-65734 had begun showing white spots on the screen. I went on to explain the number of dots just keeps multiplying. Her response was to give me the name and phone number for local repair companies and that the cost of service and repair was up to me to cover.

Nothing covered by Mitsubishi and not a problem for them to consider any recall for. So, here I am looking for other avenues before replacing the TV or shelling out nearly $1000 to fix my $1800 TV. Am I wrong to think the TV should have lasted a little longer than this? The white dots have spread over the last two months to the 100s and now a couple of black dots have joined them. The TV is obviously getting harder to watch due to the increasing number of dots showing up each time we use it.

I am writing regarding my 52' Mitsubishi LCD television, 6 years old. The picture went out and after my TV repair shop (3-D Electronics, Montgomery, AL) diagnosed the problem, they said it was the E2P Board, #935SD820001-B28, and that part was no longer available through Mitsubishi. They mailed the part to Mitsubishi on March 30, 2011 to be rebuilt/repaired. They sent the part through U.S. Mail and you claim you have not been able to track this part and do not know where the part is. This has been going on for almost 3 months now.

I have now been told that if the part is no longer available, that Mitsubishi would make amends by replacing the TV. I have been highly dissatisfied Mitsubishi since I have owned this particular TV. It cost me over $2500.00 and lasted only 6 years. I have contacted the above consumer relations department at least 3 times per week and have been promised a phone call back going on the past 1 1/2 months. No one is returning my calls or letters, and I am told every time that someone is going to "call me back tomorrow". Please help me with this issue. It is not fair for a company/corporation to be able to treat their consumers this way with no recall to their actions. Been without a TV for 3 months now. Not to mention the distress/mental anguish this has caused me.

I bought a WD52725 5 years ago for $3000. It worked fine until my 5-year warrantee was up. Green light was fixed the first time by BrandSmart but 6 months later I got it again. Repair cost for a new chassis: $740.00. Mitsubishi will gladly sell me another set (WD 60-in) for $700.00 plus $175 delivery and installation. Only issue is Best Buy has them for $768. What are they really offering me? This has resulted to several bulb replacements, $3200.00 investment with known manufacturing faults, and now the set is useless with a repair cost the same as replacement.

I bought a 65 inch Mitsubishi 1080 projector TV in Jan 2010 now May 2011. The TV is not working. When you turn the power on, the green light is blinking at the front and moments later,the screen says Mitsubishi Electric Company, Welcome. A few minutes later, it powers off by itself. I called Comp USA where I bought the TV and told them the problem, and they said they don't do any TV repair plus the warranty is over. "You call a TV tech to come and have it repaired." I called the TV repairman and he checked the TV. He said the bulb burned out, so he replaced it, he turned it on and same problem. He removed the new bulb and said " Oh no, my new bulb burned out too. Oh well, I am going to take it at the shop," he said.

Two days later the tech called and said, "I have bad news for you, the mother board needs to be replaced and it will cost you a total of $785. If you want it we will fix it and it will be good as brand new." I said, "No, just bring it back" and trashed it. I will not buy any more of this junk TV. I hope you readers will follow suit.

I own a 65" WD 65733 which was purchased on 9/2008. I had to replace the bulb one year after purchase and now we have white dots appearing over the right hand side of the screen (the more the TV is used the more the white dots multiply). We contacted Mitsubishi and had to take it in to a local Mitsubishi service center only to find out it is bad light engine $1300.00 to fix. I am now surpassing the purchase price of the TV. Consumer relations told me that it was not economical to fix and offered me a deal for a new TV for $400.00 plus shipping.

I don't think so, why would I put more money into a product that the manufacturer does not back? And has so many problems with! I am so frustrated at this point because it took me a long time to save up for this TV only to get screwed! I have done research about the problems I am having and it seems to me I am not alone, many other consumers are in the same boat which is really sad to say the least. I am now in the process of filing complaints with the attorney General and BBB.

I purchased a 65" Mitsubishi DLP TV (Model: wd65733) in August 2007. Now, the screen has white and black dots all over it. When I called the manufacturer, they just said, "too bad." I paid $1,600.00 for the TV and the part it needs cost $1,050.00--the optical engine. I might as well scrap the TV. Mitsubishi has all kinds of complaints about this on the Web.

Bought the Mitsubishi TV about 4 years ago, rarely put it on and it's not cheap! This is the 4th time I have to change the lamp. Something has to be done for all your customers with the same problem. I used to buy the Mitsubishi brand, not anymore! I have to make sure the people I know are aware of this problem.

Mitsubishi WD-52525 SLP Projection Television Purchased 12/11/2004 $3,299.99. This letter was received via email from Mitsubishi after we replaced our sixth lamp in the six years we have had our television; Plus the circuit board just over a year ago. The television had a new genuine Mitsubishi lamp placed in it. 3 months ago, the lamp light began flicking again and now all the unit does is buzz when plugged in, just as it did last year when the circuit board went out." We do not have an exact lifetime on how long lamps should last. It was depends on the environment, how long the TV is turned off and on, how long you watch the set, its various issues that can affect the life of a lamp. We also suggest that customer do not purchase lamps from other retailers since we do not know if they are genuine Mitsubishi lamps, or how long they have stored those lamps in their storage and collect dust. I am still waiting for repair invoices, you can fax the lamp invoices but they are not repairs like I've mentioned before.

TV model over 5 yrs ago.

Fax: **

My response to Mitsubishi:

Information and the five repair orders were forwarded, as requested, to your email. Please advise as to whether or not the "genuine" Mitsubishi circuit board replaced on July 24, 2009, by the genuine authorized Mitsubishi service center should have gone out in 13 months, along with another (the 6th) "genuine Mitsubishi lamp." In reference to your comments below, how long do you allow your genuine Mitsubishi parts to collect dust? It seems their shelf life is longer than their operating life. At $229.00 per lamp having to replace 1-2 annually, maybe we should have tried a generic?

The lamps are considered a repair when your "genuine Mitsubishi Customer Service Representative" discussed lamp-life of 2+ years with normal usage and replacement prior to our purchasing this celebrated model when I called to ask questions about the lamps, their cost and the expected usage to see if your television was worth our financial investment. The television your celebrated model replaced had incurred less than $500.00 worth of repairs in 1years...that's what I consider a good television.

Your company will not receive superior references or follow-up purchases in the future, no matter the model, from our household; nor from our son and the company he represents when selling televisions. He has "personal" experience with what has happened in his home to base his selling information when speaking to consumers. Unfortunately, he was so taken by this television when he recommended it to us due to how it was "supposed" to perform, we were sold once reassurances were received from your CSR as mentioned above, and made the investment purchase. By using the wording "various issues that can affect the life of a lamp," are you insinuating that we did not operate the television according to the instructions in your "Owner's Guide? " It was read, discussed and sits on the shelf in plain sight below the television. This is a household of mature adults spending 3-5 hours or less watching television daily. Not a bunch of screaming banshees. If Mitsubishi does not plan to cover this repair service and warrant it, then please advise so another unit from a different manufacturer (Sony, Samsung) may be obtained during the holiday sales for electronics values we have been researching. We could have almost purchased a new flat screen by now due to all the repairs on your once celebrated DLP model. It has definitely not stood the quality test of time.

Note for those posting on this forum: If you who have only had to replace 1-2 lamps, think about how we feel after six in less than six years!

Do not ever buy a Mitsubishi TV. They do not honor their contract. My husband and I brought a 65 diagonal size Mitsubishi TV on 5/29/2010. I had the TV for 5 months. The TV stopped working. Consumer relation gave us the run-around. Thanksgiving was around the corner and family and friends are coming over and no TV. We were told it will be 3 weeks.

We purchased a Mitsubishi TV (Model #: WD57732) in Sept. of '06. We have replaced four bulbs and now, a message comes on the screen saying that there is an air flow blockage and then the TV shuts down. I have been in contact with Mitsubishi since 10/25/10. They say that they will pay for the part but we have to pay for service call worth $135.00. Two companies have called saying that they need us to pay $94 more. I am waiting for Mitsubishi to return my call today. We are not only the only ones having this problem; our daughter also bought one in 2004. She had been told by Mitsubishi that her TV is no good. They are trying to sell her a new one at a discount. After reading all the letters on this site, we advised her to not buy it. We would be willing to join in a lawsuit also.

On October 20, 2007, I purchased a Mitsubishi 72" large screen HD TV for $3,274.18 model #73734. At that time, I thought I was buying a high quality TV. Around January 28, 2009, the lamp went out on the TV and I had to purchase a new lamp for $262.24. On October 14, 2010, I had called Mitsubishi and informed them that I had started seeing white dots on the screen. Kay informed me at the time that I would have to get a diagnostic test estimate. I would have to take it to a authorized electronics and gave me two authorized electronics in my area.

I called them and to pick up the TV and diagnostic test would be $175.00. Now, I have spent $537.24 on a TV that is not even 3 years old when I purchased a Mitsubishi TV that cost $3,274.18. I really thought I was purchasing a high quality TV! I hate to say that I am very disappointed in my purchase of a Mitsubishi TV. I had expected to get a lot more years on a TV before I have to start spending money on something I spent a lot of money on.

I faxed over the diagnostic test to Mitsubishi on November 9, 2010 and Mitsubishi called and said they had received the fax and would call back in three business days. Well, here it is the 4th business day and I have been without a TV for 21 days as of today November 16, 2010. I called Mitsubishi today and lucky me talked with James at 3:00 pm. James informed me that they would replace the TV and all I have to pay is $500.00! I told James I had already spent $3,711.42 and that I should receive the TV for free. He told me I would have to talk with an advisor.

I was put on hold and then spoke with Charlie at 3:20pm, Alexis at 3:45 told to hang on then I was disconnected, called back talked with Koby 4:37 then put on hold til 4:43 then he was transferring me to Stephanie and got disconnected again called again and spoke with John at 4:48, on hold again, disconnected again. Called again and spoke with Kathy at 4:54 and was told the system was updating and I would have to call back.

I will never buy another Mitsubishi product! This is just down right wrong! I believe a company should stand behind their product longer than 3 years for something that expensive! I brought a Magnavox 18 years ago and never spent a dime on it!

The lamp of the Mitsubishi TV burnt out after a year and half after it was bought. I replaced it with a new lamp for $300. The picture also went out just a short time after with the new lamp. I was told by a technician that it wasn't worth fixing.

Purchased our 60" TV 3 years ago. We were told the lamp last approximately 3 years, which it did. After the first replacement, the lamp went out again in 13 months. I searched Craigslist.com and noticed people are getting rid of these TVs for the same reason. As a consumer we were not told about the cost to replace the lamp. We should have been informed otherwise we would not have purchased this product.

When I called to have it replaced, was told that it was past the warranty and we'd have to purchase a new one. Ridiculous! $260 every year in this economy? They offered a small discount to $180, I'd rather it was 1/2 price! I too was told of watching too much TV. Again Ridiculous we are 2 people who are never home and only watch approximately 2-3 hours TV every other day. We are just Busy People who don't have that much time to watch TV. These lamps should have a 3-5 year lifetime use. Not 12 months!

I purchased a Mitsubishi WD-73734 73" DLP set in 11/07. I had the cooling fan replaced less than a year after purchase. Now I am getting a loud hum after shutting down. Sears tech diagnosed it as a failing optical engine. The lamp is also in need of replacement. I luckily purchased a third party 3-year warranty. The repairs were estimated at $2300. The warranty company said they will replace the TV rather than repair. I haven't heard yet if they will allow me to change to something other than Mitsubishi DLP, but I have no confidence in any Mitsubishi product. Nobody should have a $2300 repair on a 3-year-old TV.

We purchased a Mitsubishi 62 model WZD62527 television in February of 2006, paying over $3,300 for the television and stand. All went well until March of 2010 when the notice flashed on the screen telling us it was time to replace the projector bulb. Although the television continued to perform well, I ordered the bulb at a cost of $229. The old bulb continued to work after we received the new bulb, so we left the new one in the box until the old one finally stopped working. This occurred on October 26, 2010. I replaced the bulb and it worked well for a very short period of time.

On October 28, 2010 (only 2 days later) when I turned the television on, the solid red light told me that there was a problem with the projector bulb. I followed the instructions in the manual and unplugged the set; waited one minute and again turned it on. When the television did the same thing again, I called Mitsubishi parts, who directed me to the Consumer Relations Department because the warranty on the new bulb had lapsed, even though it had not been installed. I followed the instructions of the Consumer Relations representative and reset the television. I again met with negative results.

After some discussion with the Consumer Relations representative, she agreed to sell me a new bulb for $170. I disagreed that I should have to pay anything because the bulb was ostensibly defective and discontinued operation after less than two days use. Again, following the instructions from the Consumer Relations representative, I removed the bulb to reinstall it and found that the inside edges appeared burnt (blue) in places and there were glass fragments inside the lens. This was not the condition of the bulb when I installed it less than two days earlier, which was another indication that the bulb was defective. I re-contacted the Consumer Relations Department and spoke to a different representative.

My information had already been entered into the system, as this representative was familiar with my situation; so I provided him with the update on the condition of the new bulb upon removal from the television. My pleas fell on deaf ears. At that time I figured they had me over a barrel and accepted their offer, under protest, to purchase another bulb for $170.

I was told I was being transferred to the Parts Department to complete the transaction, but wound up with another Consumer Relations representative, who finally completed the order. I asked to speak with a manager to express my dissatisfaction with the company's declination to stand behind their parts and was told that none were available. She then told me that someone would contact me within 3 to 4 business days prior to shipping the part. I asked her if there was a way to expedite the shipping process (within the organization). She indicated that the order could be hastened for an additional charge. I am not someone who wants something for nothing. I only want what I pay for.

I paid $229 for a projector bulb and I expected it to last more than a couple of days; or at least for Mitsubishi to stand behind their product and replace it when it is readily apparent that it was defective. I have purchased my last Mitsubishi product if this is the way they desire to treat customers. All I want is fairness. We were inconvenienced, we are not able to enjoy a very expensive television that my wife and I worked very hard to earn the money to purchase it.

I purchased a Mitsubishi DLP model# WD_60637 on January 9th,2010. The DM has already gone out on it which is the part that allows the TV to boot up. Two weeks without a TV already and the part is on a 2 months back order.

Called Mitsubishi to see if I could get a return authorization and the best they could do is to try to get the part expedited. Now, they say maybe 7-10 days at best. So, I spent 1200.00 dollars on a TV 10 months ago and now have to go a month without it. I am currently watching TV on my 20-inch HP computer monitor. I thought I had done my homework on purchasing a television, I guess I should have typed in "complaints" followed by the brand name. I will never purchase anything Mitsubishi again and urge others to not waste your time or money.

We bought a 50-inch TV and have had nothing but problems. We had it fixed 3 times under warranty. They took it to the shop and had it for several weeks because a part was on back order. We replaced the lamp 4 times at $200 each and were told they will last years. We bought it in 2005 for $3000. This summer August, we had the sound go out and the technician said it will cost at least $600 to fix. Then the lamp went out 2 weeks later. We bought surround to hear it when sound didn't work so we replaced the lamp at $200. Three days later, the timer light came on blinking. We looked in the book, nothing worked so I called the technician again, another $75. He said it's a major problem and to call Mitsubishi. I did and got the run-around. They insisted I call a technician on their list, cost $95 to get a diagnosis. Then they told me they don't make that part anymore! They offered me a new 60" for $800 plus shipping and $200 for a stand. I asked about the money I just sunk into it and she said they will sell me a new one for $800 final offer. I have 30 days to decide. The TV guy said parts for that set are on back order. I have a 30-year-old Zenith and never put a penny into it. I want justice!

I bought a WD-52525 TV in November 2005. The DCU board fried on August 2007. It fried again around July 2008. Since then, I have replaced the bulb twice. It is now out again and headed to the burial grounds. The worst product I ever purchased.

I purchased a Mitsubishi 65" TV, model WD-65733 less than 2 years ago and the lamp is already out. The TV will turn on, but no picture. Then it shuts down after a couple of minutes. This TV cost us $1300 two years ago, and the lamp should last longer. Mitsubishi's quality has diminished over recent years, and this will be the last purchase I make from them.

I purchased a 65" TV from Best Buy, Model No. 65731. After a short time, the bulb burnt out and when I called, they told me Best Buy should replace it as it was due to poor handling by them. Best Buy told me my warranty was with Mitsubishi and that they do not sell the lamps. I called back and explained this to Mitsubishi and that they should replace the lamp as it was just two weeks over a year. They refused. So I ordered a lamp from them and then they charged back my credit card for the amount after delivery. I shipped them back the broken lamp and told them we were even. They then credited back my card and then complained it was a double credit so I withdrew my complaint and it was settled with me having the new lamp. I find these lamps that they say will last for four years only last about 18 months. But at least the price has finally come down on them.

In 2002 we brought a brand new 65in Mitsubishi from a dealer in Reno NV. Within the first year the DCU board went out so they came out and replaced it under warranty. Well it went out again and now they don't make the part anymore we paid over 5k for this TV and can't find the part to fix it and Mitsubishi is no help they told us to go buy a new TV. We will never buy a Mitsubishi again and if there is a class suit we are in just let us know when and where if they don't make the part they should at least offer some kind of rebate or something.

I purchased a Mitsubishi TV model no. 52725 in November 2004. I had maybe 2000 hours of use. Since I bought it, I have had two lamps burn out and the chassis went bad in September. Mitsubishi says they won't fix it, but I can buy a new model for $490 and 200 shipping. I paid $104 for the technician to come out plus I would have to pay for the disposal of the TV. They claim that the new TV is worth $1500 retail. I asked if I could get a $1000 voucher (the difference in retail versus what I would give them) to take to a local dealer to purchase the TV so they could deliver and remove the old TV. They said no. I think there is a large potential for a class action suit here. Would you buy the same TV that broke down? I think not.

I purchased in November 2004 for $4,000. It is a "downstairs" TV and maybe had 2,000 hours of usage. It went dead on Sept. 3, 2010. The service man said "optical engine" needs replacement. Mitsubishi customer service offered me a WD-60738 for $1,085; which I thought sounded good until I found they sell for $1249 and why would I want another DLP TV let alone a Mitsubishi? It amazes me that a $4,000 consumer product has such a short lifespan and value. My 15-year- old $500 "tube" TV still works fine.

I bought my Mitsubishi 73" TV in 2008 at a local store. After three months, the lamp went out. The store replaced it because it was still under warranty. One year later, the lamp went out again and a service tech came out to repair it. He said that the lamp had gotten so hot that it had shattered. He replaced it for over $200. Yesterday, the lamp went out again and the service tech came out with a new lamp. When he went to put it in, he said that the leads were burned and melted. He had to take it back to his office to replace the leads. It seems to me that this could be a fire hazard. Mitsubishi should be accountable for a poorly made and expensive product.

I purchased a new MIT- WD73835 on 1/26/2009 from a local Authorized Mitsubishi Dealer and I have just recently experienced a groaning and high pitch noise from the set. A local Authorized Mitsubishi Repair Center service technician diagnosed the problem and the results are a faulty optical engine. The WD73835 is being used as a secondary viewing area and at the most, may have 20 hrs of usage per week over the last 18 months, possibly 1600 hrs of usage, if that much. My wife and I are the only residents in the household. This set is marketed as one of their top line DLP TVs. I would expect this product to produce years of service based on information and reviews I have read which was what I based my decision on when purchasing the MIT-WD73835. Obviously the reviewers were expressing their comments on the 1st impression of performance and not dependability. I am currently waiting on a decision from Mitsubishi to honor my request for repair relief.

On Friday Sept 17, 2010, we turned on the TV. It would not stay on after multiple attempts to turn the TV on. I got the manual and followed the so called 'steps to reset' the TV. Nothing worked.

I called the customer service number just to find out it was after hours. This meant I could not speak to a live person until Monday the 20th. Meanwhile, I contacted ShopNBC where we purchased the TV to verify my date of purchase. We bought it September 21, 2009. And so my fight with customer service began. They confirmed it was still under warranty and tried to find a repair person to come out.

This took days of back and forth calling because no one wanted to drive from Baltimore to the Eastern Shore of Maryland without being paid for mileage. Jerry at the second repair place refused to confirm she would have someone come out until I faxed her a copy of my bill of sale! Then she called back to say the company would not pay the $100.00 flat rate for mileage. So I called back again demanding to know who was going to fix our TV.

I could tell that first day I started calling that I better request the extended warranty that we passed on earlier. I was told that would be no problem since I was still within the original one-year warranty period. When I was transferred to the warranty department, I was told it was too late to get the extended warranty. After demanding a supervisor (you never get to speak to one by the way) I was told that an exception would be made and we could purchase our warranty.

I was told it was up to me to return the payment by that Friday, September 24th. I over-nighted it to get there on the 23rd. I now have been contacted by a repair person who lives closer but he was told the part needed was on back order and might not get here until October 18th! I called again today Tuesday, October 5th for status. The first person could not tell me anything other than the part is on back order. I demanded to speak to someone else. That's when you get the upgrade of speaking to an English-is-my-first-language customer service person. Shannon ** in that department insists we've now been put on a priority list to get this part (the main board is the part we need). I let Shannon know that after all of the run around, so far, I don't believe anything they are telling me.

We are not wealthy people by a long shot. We have been with out the use of this TV for 19 days now. My husband is a renal patient who has had to go on Social Security. I am the sole person working in this household. With all of his expenses not covered by medical insurance, it took a lot to decide to get this TV to bring him some kind of enjoyment as he waits on a transplant.

I purchased a Mitsubishi TV model WD-62525 on 4/16/06. In 2009, I had to replace the lamp. Now, Sept 2010, the complete chassis needs to be replaced. And Mitsubishi doesn't make the part anymore. The repair would have cost almost $900.00. Are you kidding me? For a TV that's only 4 years old? I was told I could have a replacement TV (old style, newer model) for $800.00 or pay $1500 for an LED TV. All I wanted was for Mitsubishi to take some responsibility for their crappy product and pay for part of the repair. If I'm going to get a new TV, it won't be a Mitsubishi! Their TVs are lousy! To everyone that commented on this site, I'm totally with you. Class action law suit, yes! I'm not normally the type to sue, but this is ridiculous!

I purchased a 62" Mitsubishi TV (Model# WD-52327) from PC Richards and the lamp kept blowing preventing the TV from working. It still doesn't work. After reading all over the internet that so many people have this problem, I can't imagine there isn't either a recall or class action suit against them.

I purchased Mitsubishi WD-73C9 on June 5th 2010. On September 7th (that's right, only three months later), the optical engine went out on the TV. Mitsubishi Consumer Relations was supposed to expedite my part to my technician. As of September 29th, there is no part and I have no idea which part is and no idea when the back-ordered part will be available. Nobody ever calls back even when supervisor messages are left.

This is the worst electronic purchase my wife and I have ever made. I found this TV at Costco for an unbelievable price. Now, I know why!

In June of 2009, we purchased a 65" Mitsubishi DLP TV (Model #WD-65737). Approximately 9 months later, while watching a movie, the TV stopped recognizing that we had our satellite Dish connected to. At that time, we thought it was a fluke because we turned the TV off and then turned it back on and everything was fine. A few months later, it happened again and we did the same thing to fix it. After that, it began happening more often. We contacted Mitsubishi and they walked us through some steps to "reset" the TV. That worked for about a week and then it started again. It now happens every time we watch the TV. Sometimes, it happens once every 5 minutes. I can no longer reach customer service as it happens in the evening (you know when most people are sitting in front of their television after a long day at the office and their customer service is closed).

I have left my contact information on their service many times so that they could contact me before the close of business the next day, but they never called. I will never buy another Mitsubishi product again. They have the worst customer service ever and based on the amount of complaints I have seen on the site, they make the worst products ever.

We purchase a Mitsubishi 62" model WD62525 on December 31 2004. In September of 2005, we lost the picture completely. A new projection lamp failed to fix the problem. We had three different Mitsubishi recommended repair shops with multiple visits to our home and all were unable to fix the TV. One repair service even took the set to their shop. We lost the use of the set for approximately two months.

Mitsubishi finally replaced the entire chassis and extended the warranty one year. The set recently failed again. Projection lamps were on a two month back order. We finally got the new lamp and the television still had no picture. Another service company recommended by Mitsubishi made three visits to our home before the service technician stated that he could not fix the set because he could not get the replacement part he needed. Mitsubishi was no longer manufacturing the part. Based upon our previous experience, we are not convinced another replacement part would fix the set but now we have a $3,800 piece of junk that is realistically only five years old. Class action, yeah baby.

I purchased a Mitsubishi TV (Model# WD-52327) for roughly $2,200 in 2005. This is by far the worst television I have ever owned. I had heard so much praises about Mitsubishi television products, that I finally buckled down and saved some hard earned money to buy one. This piece of junk has gone through 4 (yes, f-o-u-r). It cost me $220 in replacement lamps, in the 5 years I have owned it. It now simply absorbs space in my living room, mocking me as football season has begun without me. I will never buy anything from Mitsubishi again.

I have a 62-inch DLP TV and I am on my fifth bulb in less than five years. The first one didn't even last for three months. The book says that you are supposed to get 6,000 hours out of them but I haven't watched that much total. The bulbs are expensive--$250 a piece. They know this is a problem with their TV.

We purchased our 2nd Mitsubishi large screen TV in Feb. of 2010. Here we are, 7 months later, and it is already not working, doing the same thing the TV we replaced was doing. We thought we wouldn't have any problems with the new TV. Now, we are waiting on parts to come in. They said it would be at least 3 weeks. Of course, the advisors from Mitsubishi won't return our calls. Luckily, our TV is still under warranty, but it looks like we will be paying to fix this problem annually hereafter. I am disgusted and want to form a class action lawsuit, if it hasn't already been done.

I purchased this TV in 2007. I was told the bulb would last 3 yrs. I was wrong, it only lasted 18 months, so I replaced it. Now for the past few weeks, it flashes a message that air flow ducts are blocked and then the TV shuts down. After numerous dusting and cleaning all air vents I can find and resetting the TV numerous times, it finally comes on and plays fine for several days then the same thing happens and it does it all over again. I've read the manual and it is no where in the booklet. This is so annoying and time consuming. I will never buy a Mitsubishi product again. What a ripoff. A bulb is $300 and what a pain to keep trying to clean whatever air ducts they're referring to.

I have a Mitsubishi WD-52725 DLP that I bought in 2004. I had extensive repairs on this item once under warranty. The Technician said it would have cost me approximately $800.00 if i wouldn't have had the warranty. After one year of this repair and no warranty left, I was getting a flashing timer light when I would turn the T.V. Contacting local Techs I was informed it would cost between $900.00 to $1,100.00 to repair this problem. In other words, the set is dead.

I have read many posts of the same problems and feel that Mitsubishi should stand behind their products, when they do have a problem of such. They won't even acknowledge they have a problem or they would be recalling and fixing the problem. This has been a very expensive product that I received very little pleasure with. Now I will have to go out and buy a new set.

We have a flat screen Mitsubishi with 1080P that we purchased 2 years ago. It's been a great TV, many hours of enjoyment. But 1 year into it, we had to replace the lamp/bulb. Thank God, we had the extended warranty with Best Buy (BB).

Now that the extended warranty expired, we think the lamp went out again. The same replacement shop recommended by BB believes it's the bulb that needs to be replaced again. Cost $350 with installation. When we press the power, the green light blinks then turns off. No Picture and no sound. What the hell is going on? We could buy a $350 TV every year with the cost of replacement bulbs. Is that going to always be the issue? Where do I sign the law suit?

I purchased 65" DLP television and have had nothing but problems. I replaced the bulb twice, ordered the bulb when light came on and replaced it. It is still not working. Like everyone else on this site, I get the run around from the company and the TV is still out. This is a bad economy and we can't afford to run out and buy a new bulb every year or run out and buy a new TV. Obviously Mitsubishi is ** us all. They know about the defects and still keep selling to unsuspecting consumers. If a lawsuit is started, include me, please!

We purchased a big screen TV in June/July, 2005 - model #: WD 62725. Other than having to replace the $300 lamp every year since we purchased the TV, it has worked fairly well until the last of June, 2010. It went on the lamp and didn't work at all, no picture, etc. We replaced the lamp again and still nothing. I called the store where we purchased from and they gave me an authorized dealer to call so I did. The name: The TV Doctor out of Charlotte, NC. He came out around the first week or so of July.

After checking the TV, he informed us he was going to have to take the chassis out and send it back to you and turn around time would be 2 to 3 weeks. Well, after it became 4 weeks, I called and was told it was delivered to you on July 12. Another week passed, I called again and still could not get an answer as to when we might get the chassis back but they was going to call you and see and would call me back but they didn't.

The next week - now week six - I called and was told they did speak with someone at Mitsubishi and it would be the last of August before we would get it back. Well, that day has come and gone and we still have no TV. This is the worst service I have ever had from any company I have ever worked with. Could you please check on this and give me some concrete info as to when we will get our TV repaired? Thank you for your prompt reply.

I had way too many service calls on brand new TV. And every year, I have to pay for a new lamp which costs over $100. It goes out unexpectedly and there's nowhere local to buy it. So, we do with a TV until it comes 6-7 days later! It's the worst TV we've bought (WD-Y57 2006)!

I received my 3D adapter kit 3DA-100 on September 1, 2010. After opening it and hooking it up, it didn't work. after hooking it up several times, it wasn't getting power. I tried the power cord on something else and it worked. i called Mitsubishi the following day. I was told to send it to them. I told them to send me the postage and they did. three days later, I received the postage. I sent the whole kit back. They received it 2 days later. I waited another two days and called them again. I was told someone would be looking at it the next day and they would call.

I waited 2 more days and nothing. I called again and was told the box was bad, and it was being sent to CA to be fixed. I asked why they couldn't send me a new one. I was told that they don't do that. They were going to call me when it was being shipped to me. Today is 9/10 and I just spent 1 hour on the phone trying to find out what's going on. I was given a UPS tracking # and I looked it up, it's being delivered to California again and then sent to me. I asked why! I was told that's the way it's done. Nice customer service, never again will I buy anything made by them.

I bought a 57" Mitsubishi DLP TV model # 57732 in Dec. of 2006. I paid $2300. This has been the worst thing I have ever purchased. I have had so many problems with this piece of junk TV. In the first year, the main board and 1 lamp went out. Since then, I had 3 lamps and a capacitor go out, and now another main board. That averages out to about every 6 months. I have to have someone in my home to work on this TV. I am at my wit's end. I definitely want in on a class action lawsuit. I do not want a replacement TV. I want my money back! Please help!

I have a 50" Mitsubishi TV and the lamp has been gone. I was told that the lamp would last longer than 5 years. It went out on me just after 3 though I hardly use this TV. I have a Sony in my bedroom and I just live by myself. So we can imagine how less the lamp has been used. I have been trying to have it replaced. The retailer told me that I had run out of warranty and the dealers are asking for $140 to evaluate the problem and if indeed it's the lamp, my total bill will then come to $359. Can you imagine? Why doesn't the FCA do a lawsuit against Mitsubishi? They are killing us.

I purchased a 65-inch Mitsubishi DLP TV a few years ago. I was told that the bulb would last 5 years with normal use. After 1-1/2 years, the bulb went out. I purchased an extended warranty and they sent me a new bulb. The new bulb lasted over 1 year. I called Mitsubishi and they said there are no issues with the bulbs; a lie. If I knew that a bulb would only last just under 2 years, I would have not purchased a DLP TV. Mitsubishi told me today that they never give a time for bulb life. That is not correct. Mitsubishi is making a profit on these replacement lamps at $159.00. I paid over $3000 for that TV. A lawsuit needs to start for everyone that has suffered a loss of money on this defective product.

I bought my Mitsubishi flat screen TV back in February 2010. It's only been about 6-1/2 months and it went out on me. I paid with installation $3,900.00. The model no. is MITS 52-inch 1080P LCD flat panel. I called for service and it took about a week for them to show. Only one person arrived who didn't speak very good English and I couldn't understand what he told me. I did understand that he said I needed a part for the TV and that as soon as he had the part, he would come back to fix it. It has been 1 week. I have been without a working TV. I also use my TV as a monitor for my computer for business.

This has been a big inconvenience for me and my family for paying so much for a top notch TV and this happens with terrible service to boot from Mitsubishi. I have called Mitsubishi and I have been given the run-around over and over again. I need help! I wanted a new TV to replace this one but to no avail. They said the part would take 5 to 7 days, now they are telling me 7 to 10 days! I'm really disappointed. I hate that I'm paying for what? I'm frustrated. Is there anything you can do to help me?

I'm paying monthly for a TV that no longer works and also for paying DirecTV, and Internet service that I can't use. This has been going on for 2 weeks now.

TV was repaired in February 2010 for design fault in chassis. Cost $1100.00 to fix. On September 3,2010, same problem again. I called Mitsubishi customer relations and was told to wait for call on Tuesday, 9/7/2010. I called three times that day and was told each time a supervisor would contact me by end of day. End of day came and went and no call, am I getting the Mitsubishi run around or what?

I bought a 65" TV and it has a red lamp light. I'm now unemployed and I bought it through Aaron's Furniture.

I bought a 73" 73835 about 1 1/2 years ago. I hardly used it (99 hours registered). It had a blinking green light. I called a repairman and was charged $600.00 plus to replace the mother board. The TV turned on but after a while, it turned off. I called Mitsubishi. They sent out their repair people. After two different companies, they agreed to replace the TV. But now I'm still waiting for them to give me the shipping date.

I bought the DLP WD52631 52 inch. The warranty company miss diagnose the problem over the phone about my bulb. The Ballast PCB 938P060010 was the problem. The repairman did not precheck this and I am out of my one free bulb. I explained that if the ballast is the problem (it's a discontinued part) then the bulb should be replaced also. No help from the warranty group or the repair service. Now I have a big plastic piece of junk.

We too, purchased a Mitsubishi DLP, HDMI, DD, VP and all the good stuff in Nov. 2005 for over $3,000. And guess what, we just order our third lamp (120W) (V29/V30) for $229.00 + shipping and handling on 8-29-2010. We had no idea of the severity of this problem. I'll continue to monitor this website hopefully we can get some results. "Seriously," my spouse and I have been unemployed since Jan. 2009, and been in college. What do you think?

I purchased a Mitsubishi WD-52825G in 2005 from Fry's Electronic for $4,500.00 + tax. Since 2005, I purchased 5 bulbs and 1 motherboard. The last bulb I purchased was February 2010 and a motherboard in April 2010. Since then, a red solid light stays on. What do I do now? I'm out $4,500.00 + tax, $1,000.00 for 5 bulbs and $450.00 for a replacement motherboard.

I expect $6,310.00O worth of TV, not a worthless piece of Mitsubishi TV seating in my family room. I paid for a product that didn't even last 5 years. To me, this product is faulty and should be recalled. Mitsubishi knows that this product is faulty and should be recalled. How can the company management staff sleep at night? Everyone that has gone through this ordeal should be reimbursed. The stress and strain of thinking of buying another TV is impossible. In today's economy, very few people are buying or replacing TVs unless they have to. In my case, I need to but I can't. I have more days than money. I can't buy anything or get this TV repaired again. I purchased this TV in good faith, thinking that Mitsubishi would stand by their product.

My comment to all of you Mitsubishi owners is for all of us to come together to file a class action suit against Mitsubishi. They cant tell me they didn't know of all the problems they were having with these TV's. There are hundreds of people who have the exact same problems with their Mitsubishi TV's. Send me an email if interested. Mitsubishi needs to make this right!

Failing bulb like clockwork every 9 to10 months at a cost of $250. Now after less than 5 years, that cost is $4500 and then, the TV won't stay on and they tell me I need a new board that they don't manufacture anymore. Wow! I would pay a small amount to Mitsubishi to replace the TV with an LED TV but absolutely no Nautta DLP style TV! I cannot even find a service center.

WD-62725 DLP Mitsubishi TV, started having problems with green blinking light that would never go off and TV would not turn on. I replaced 8 capacitors on FMT board and DM board, replaced power supply and lamp. TV worked for several weeks and failed again only to find that the FMT board was bad. This circuit board is no longer manufactured by the company and is unavailable anywhere. I contacted Mitsubishi Electronics in July 2010 and the only option they gave me was to pay $700 and they would give me a new TV wd-65638.

It has now been four weeks of going back and forth with Mitsubishi to get this TV with promises of having the issues resolved with HH Gregg each day. As of this date, Mitsubishi has my cashiers check and I have a broken TV. This entire episode first with not being able to repair a 4year old $4,500 TV and now Mitsubishi dragging their feet on their offer is ridiculous and this type of customer service needs to be documented. I feel that I am being taken advantage of and don't know where else to get help in order to resolve the problem. To date, I am out $350 for the repair parts of the WD-62725 TV and another $100 for a service call, $700 sent to Mitsubishi per their letter for the purchase of a new replacement "good faith" TV.

We purchased an 82-inch Mitsubishi Big Screen TV model #WL 82913 in Feb. 2004, at a cost of almost $20,000. We were never informed that bulbs had to be changed on a regular basis, almost yearly at a cost of almost $500.00. We recently called to order a bulb and we were told by someone in the Philippines that they were "no longer available". After hearing this we proceeded to get in touch with Mitsubishi directly, which is almost impossible. A gentlemen, Robert returned our call and yes, NO MORE BULBS. After some discussion as to what we were to do to have our TV serviced, we were informed that we could buy a new set and take this one to the dump! To say we are outraged is putting it mildly. I know we are not the only people we have purchased this very expensive TV. Any help would be greatly appreciated.

This is my second post to update you that my warranty company said one day they will consider it a lemon. The next day they said they will fix it; They have been out 4 times with bulbs. The longest bulb lasted a week. It is still not fixed. Anyone who buys a Mitsubishi is an idiot and I am top on the list. I have had one of the other Mitsubishi and never had a problem with it. They know they built junk and won't stand behind the problems we are having. All of us need to go get signs go to the store you bought it at stand outside. Give people copies of consumer affairs reports on Mitsubishi. I like my other term and take ours to where they have to make money the selling of there junk. At least others won't get screwed . What about a suit? We have enough names on here, don't we?

We bought a Mitsubishi WD-65831 in Dec of 07. In Jan of 09 the ** bulb went out. We were out a of a TV for 8days, waiting for the thing to be fixed under warranty. It's now Aug 7th and again we are out of a TV due to the ** bulb. I called a customer support number, gave them the model number and serial number of the TV and was given a new bulb and offered overnight shipping to get it here in what will be 5 days. It's Saturday and the order won't go in until Monday. They ship on Tuesday to get here on Wednesday; I did buy the extended warranty but 35 bucks is better than $249.00 for the bulb and $75 for the installation. fee.

I purchased a Mitsubishi TV 57 inch in 2006. Every 9 month like a pregnant woman, I have to replace the bulb which cost 200.00 dollars on an average. I purchased this TV as my husband is a disabled veteran and needed something he could enjoy, but there is no enjoyment in living on disability, having to put out $200.00 a year on a bulb which also means having to do without the TV for a few days waiting for the bulb. And none of this counts what it cost for the extended warranties. This is truly a financial burden and I cannot afford to replace the TV right now.

I purchased a Mitubishi DLP 60-inch TV from Hhgregg in Indianpolis, and I am having the same issue bulb replacement. I didn't have the TV for a week and the bulb burnt out right out of the box. I refused a floor model, so after a year and a few months, the bulb is out again. I called the warranty people and they have put 2 OEM bulbs they call it and one generic, and it still doesn't work. Now they are asking for a factory bulb . I am glad I purchased the warranty but the tech told me that this happens all the time and most Mitsubishi TV will only except the factory bulb . The warranty companies trying to save money will throw anything cheap in there if they can. I know that I paid $1,499.00 and now these are down on Hhgregg website to $800.00, no wonder.

So those who don't get the factory bulbs most likely won't last long. Don't buy generic or any other type according to my tech. They should be responsible to fix this situation, Mitsubishi that is. We need to write on all web sites everyone about the trouble and don't buy this product. If I only knew now what I know, I wouldn't have purchased a Mitsubishi DLP. Warranty companies that Hhgregg deal with are trying to cut cost and corners, and with this comes more trouble and additional cost and time for them and me. If Mitsubishi cuts cost and sells to us at cost, and shipping it would do them a great deal of good promotional wise. But they won't and we need to tell everyone to don't buy these products. It hurts our pocket, they need to help us consumers

I purchased my Mitsubishi TV in March of 2007 and have had to replace the lamp 3 times, or every year, so far. This is model no. WD-65731 Mitsubishi DLP HD TV which cost me roughly $2000.00. The first year the lamp went out 1 week before the warranty ran out. This should have been a sign for things to come. Mitsubishi replaced this lamp at no charge. The new bulb was sent with a 90-day warranty. I then called and complained that the warranty for the new bulb should be for at least for a year. They assured me that I shouldn't have a problem with the new lamp, but I did.

The second lamp went out about the same time 1 year later. After spending hours on the phone, they replaced this bulb. Now I have the same problem again, the third lamp has gone bad after about 1year 4 months. Consumer Relations has not helped at all. It has been a constant battle all the way to Vigil White who informed me that the lamps are designed to fail and that I should expect to replace the lamp roughly every year. I believe that Mitsubishi has put out a poorly designed lamp and that it is defective and should recall the parts. Mitsubishi has just lost one more customer.

We had used our tax return to buy this TV and it looks like we will have to buy a different more dependable TV next tax return year.

We ordered a replacement lamp for our Mitsubishi TV from Mitsubishi. We were told the price would be $170 and that is what they show on their records. Mitsubishi deducted $255 from our bank account. So far, it has been nearly two weeks, and still counting, and we have not received the difference.

What we have had is a series of outsourced calls, probably India, and were told the matter is under review, and then only after we had to fax the invoice from the shipping box to them, which, incidentally said the price was $229. The whole thing smell of bait-and-switch or gross incompetence. Our only advice is to use a credit card, not a debit card, if you have to buy from Mitsubishi so you can stop payment.

I purchased a DLP WDY65 TV from Circuit City in Hattiesburg, MS shortly before they went out of business. After 2 months of having the TV, the heat sensor went out and they contacted someone to replace it. Six months after that, my lamp went out. After spending over $150.00, I finally got it fixed. Then 8 months later, my lamp went out again.

After contacting the lamp manufacturer, they told me that the lamps only last for about a year or two and they have to keep being replaced. If I had known this from the beginning, I would never have a TV that I have to spend hundreds of dollars to keep up. This is insane. I have spent over $300.00 since buying this TV. I think that I should be reimbursed by Mitsubishi. If anyone knows of a class action lawsuit, I want to be included in it because this is just ridiculous for people to be scammed like this.

In 2005 I bought a Mitsubishi 62" DLP model# WD62725 TV from Fry's. No problems till now, the blinking light of death. I paid over $3,400.00 for this TV and only got 5.5 years of use out of it. I tried to repair it myself by replacing the 4 capacitors that one report said could be the problem, but no luck, the light is still blinking. I had no idea that the problem was this bad, but something does need to be done about it. Please anyone help us. Thanks!

In May of 2009, I purchased a Mitsubishi 65" projection TV (model # WD-60735). I live off of $675 a month to support 3 of us. We saved for 3 years to buy this TV. It lasted 1 year. Now it has what is known as the blinking light of death. I fixed it myself last month when it happened for the first time. I am not having that good of luck this time. So, my 2 kids and I gave up Christmas and birthdays and every other thing else for a little over 3 years for a piece of garbage. We have no way to pay hundreds of dollars to have the piece of trash fixed or even to have it looked at to see what is wrong. I just want to know how to find an attorney who is willing to start a class action suit against Mitsubishi. They are obviously aware that their product is defective. Just look at all the complaints against them.

We purchased a WD-Y65 DLP 65" TV a few years ago for too much money! We have replaced the bulb 3 times already, and now, the TV light blinks and turns on. But the screen is black, and then, the TV shuts off after a minute!

Now, we are by no means rich, and we have no money to get it repaired! When you work hard to save money for something, you expect to get your money's worth out of it, not have to keep putting more into it! A bulb is $200-$250 a pop! Paying thousands of dollars for a TV that needs a bulb at least once a year is ridiculous!

Mitsubishi is an awful company, and it has terrible costumer service! Wow, are they taking all of us for our hard-earned money?! I will be looking into something to get these problems noticed! No more talking. Now, it's time to do! Do not buy a Mitsubishi TV!

I purchased the Mitsubishi DLP TV new several years back, Model WD-62727. I had it for about 3 years and the TV is now dead with the blink light of death. I replaced the lamp twice in the 3 years span. I can not afford a new TV so my house has no TV. I am stuck with the 1-year cable service deal and no TV to watch it on. I did a search online and found that thousands of people are having the same problem with this model of TV. Mitsubishi should be held fully responsible for this defect and should replace the TV with a new one. I can't believe they have this much complaints and have not come forward with some kind of solution. I have no TV for the last year and stuck with a 1-year cable contract with no TV to watch cable or any other DVD programs.

We finally saved enough money to buy the big TV. We searched for months and thought we found the "Best Buy." That's when the nightmare began. We spent over $3500.00 on the TV, then another several hundred buying all the protection stuff that goes along with it, thankfully including the protection plan that Best Buy offered. The first year it spent over a month in repair for lamp work.

The second year, we sent it back for the same repairs. The third year, we bought the extended plan for repairs and had to send it back for repairs. This time it was gone for over 2.5 months. We have asked and asked about lemon law type of stuff with no success. They said it was bad enough. Best Buy, by the way, was a fight to get any of this work done. I feel like I was trying to get a law degree. Now it is not covered and hasn't worked on over a year. It just sits in a living room that we now don't use. This has been such a sore spot in our home we finally just took the sofas out of the room and put them in the other living room with the $800.00 Visio TV that has been one of the best purchases of all time. I will never buy another Mitsubishi again. Can you believe this company does work for the defense of our nation?! If anyone out there knows how to get them to take this TV back and give us a refund please let me know.

We have an export company and in one of our departments in Nicaragua, in small town, we fix TV. A year ago, one of our best clients wanted to fix a Mitsubishi and we open an account with Mitsubishi which was very difficult (worst than buying an atomic bomb! for saying). We fixed that TV. This year, another customer with the same problem wanted a big TV to be fixed and we ordered a part that took 3 months to arrive. By mistake, the company didn't send a second part needed for this same TV and now we wanted to order it, but they say that they could no longer send us another part because we fixed the TV in Nicaragua! After almost 1 year 1/2 of having an account with them, our client , you may imagine is so upset with us, ready to sue us.

Mitsubishi says that we didn't tell them we fix TVs in Nicaragua, but I have proof they knew. Now, the part they sold us recently can't fix our client's TV because we need the other part they don't want to sell us anymore. They were very unprofessional, rude and with no manners whatsoever. Losing a client, probably they will sue us and we lost money. They gave us 30 days to return the part we have there now but it will probably take us longer to have the TV back in the USA. I will recommend never to buy these TVs again.

My husband and I purchased a Mitsubishi wd-52525 in early 2005, paid over $2500 for it. Within the first year, we had to take it to a repair shop with problems with lines in the picture. We got it fixed then, wham! Not even 6 months later, it wouldn't come on; green light was blinking. I was told we needed a lamp. We bought the lamp; that was not the problem. A circuit was bad. $200 later, it's fixed again.

Then 6 months ago, we went on vacation, unplugged the TV, came home and plugged it in and boom. It wouldn't come on at all. We just took it to repair shop. The man said the optical board was bad, $1000 to fix it. We paid $75 for that diagnostics and decided to get a second opinion. We took it to another repair shop, $40 to diagnose. We come to find out that the main module is bad and it will cost $650 to repair. Ouch. We can buy a new LCD for less than that so it's 5 years later and $3000 wasted. The TV is **!! We will never buy from Mitsubishi ever again.

Purchased a 73' TV for 5000.00. About 5 years ago. Repeated bulb replacements and light engine. It's out again and can't afford to fix it again. Same as all the other complaints on this board.

I purchased a 52 inch TV from Best Buy on 06-2006 for $2,000.00. 6 months later the light engine went out. It was still under warranty. The lamp has been replaced twice. It hasn't had a good picture since. The E2P circuit board has been replaced 3 times. (This is the short term memory board). Mitsubishi sends faulty parts and they have to be replaced or reprogrammed and now for the fourth time, the E2P board is causing the timer light to blink and the TV won't come on.

A television that costs over $2,000.00 should last more than 4 years without having so many problems. It is a piece of junk and when I have called or written Mitsubishi, I have to get very stern with them for them to do anything. Sometimes, they don't have an answer for anything. I thought I was buying a good product. I could have gone to Wal-Mart and bought a plasma TV for less and probably would have been a better TV. I won't ever buy another Mitsubishi product again. They need to be sued now.

I purchased a $20,000 big screen TV in 2005. I need to replace the lamp every year or so. Now Mitsubishi has stopped making this lamp! I am left with a perfect TV and custom built cabinet but it doesn't work because the company stopped making normal maintenance parts! I have a useless 82-inch television in a custom built cabinet. $25,000 investment that is useless because I cannot locate a simple TV bulb replacement part. No warning from the company that I should stock up because they would stop making this part!

I've had the same problems listed by most of the people above. I spent nearly $4000 for my TV and have to replace the lamp in an ever decreasing amount of time. They are now down to lasting about 4 months or so. The current one is till working but the TV will shut down costantly on me. It's very irritating to say the least. I will never buy another Mitsubishi product again. I feel ripped off.

My $4000 TV was a rip-off and is a total lemon. I have already spent over $500 on lamps and they are now lasting me only 4 months apiece - and even when the lamp works, the TV will shut down on me. I don't want to pay money to attempt to fix it because it's a black hole!

I have owned several Mitsubishi devices over the years. The latest, now 5 years old is a WD-73927 TV. Mitsubishi advertised this as a true 1080p TV. It was found out after 1080p devices came to market that this was a hoax. The only input is FireWire and this TV does not work with any of my 4 firewall devices (hard drive, 2 laptops, and camera). Mitsubishi is a very deceptive company and will not correct these issues and make good with their customers. I would never ever purchase another Mitsubishi product ever again. They have the worst customer service on the planet and have very deceptive marketing. The best part is that this TV cost over $6,000.00 new, and yes you read that correctly.

I purchased Mitsubishi model WD-62525 Projection TV in Dec. 2004. In about Nov. 2005 (11 months after purchase) we had to have the bulb replaced and since then it's been multiple bulb replacements. Then, the lines were going through the entire picture on the screen. Then, the green timer light started flashing. We couldn't get the TV to work even after several attempts to "reset" it as suggested in the manual.

Finally after several months of the lines and the bulb replacements, we called Mitsubishi Tech Support. I was told I would have to call a local "approved" TV repair shop for a service call which would cost about $200 just to get someone to come out to look at it! There was no guarantee they could diagnose the problem or fix or repair it! This $200 was only a diagnostic fee and did not include parts or labor. It's simply ridiculous! Needless to say, the TV is still sitting (useless) in my home and hasn't worked since last year! I can't afford to fork out that kind of money on a "chance" that the repairman may find the problem!

After reading this page, a resolution doesn't look promising either! I have held out on taking it to the dump in the hopes that someone out there may be able to help our unfortunate circumstances! I paid about $4500 for this TV through Best Buy and loved it for the first year or so! After that, it's been problem after problem. Mitsubishi should stand by their products and do the right thing by either repairing the TV or replacing it! How can so many complaints be made regarding so many of the same issues with their products, and nothing be done by Mitsubishi to rectify them? In the future, I will never buy or recommend another Mitsubishi product to anyone.

On March 29, 2006, we purchased a 73" Mitsubishi TV, model Wd-73727 and paid $5,000. Within 1 and 1/2 years, we had to have the light engine replaced, which Mitsubishi did replace as it was defective, along with so many other people we had to wait for over 3 months for the part to arrive. We also had to replace a light bulb. We have had to replace a second light bulb and now a third. Now the light engine is again going out. We have been told it will cost $3,000 to replace the light engine. The repair company has advised us to junk the TV and get a new TV as the repair cost is higher than a new TV.

My first projection TV, a Hitachi, lasted 25 years with one minor repair. What has happened? I feel cheated and will never purchase a Mitsubishi product again. I also intend to ask Best Buy to stop carrying their products. I will be a willing participant in any class action law suit. We are out our initial purchase cost of over $5,000, plus the recent light bulb purchase of $400 with tax and shipping. I have no idea of how much a replacement TV costs, but I assume that it will be several thousand dollars.

I purchased the Mitsubishi WD-62725 in 2006. During the first 2 years, I did not experience any problems. However, now over the past 2 years I have had to replace multiple bulbs. In addition (and what's worse) the TV shuts off while viewing continually! It is embarrassing and frustrating to say the least. If I could afford to, I would take it to the dump now, but having paid $3,000 for this set, I can't warrant giving up just yet. Please, someone out there who has the means and ability, help us file a lawsuit. There needs to be some responsibility taken by Mitsubishi to help remedy this situation.

Five years ago, we purchased a Mitsubishi WD52725 television. About a year after the purchase, we started noticing lines running through the picture. When we questioned Mitsubishi, they informed us that they no longer make the parts we need to fix the TV. And, although they promised to get back to us, they never did. They are very difficult to get a hold of and very unhelpful. So we have been watching a poor picture for three years. Now, we have the dreaded blinking green light. At the very least, it would be nice if Mitsubishi would pay for the disposal of this thirty five hundred dollar piece of garbage. It looks like they have stolen a lot of money from a lot of people. I would suggest no one ever purchase anything associated with this company. I have already talked one person out of buying a Mitsubishi automobile and have warned several people to steer clear of any electronic products.

I purchased a Mitsubishi wd-62525 through Rent-A-Center (thank goodness!) in 2006. I have had to replace the bulb every year since. The only fortunate thing was that I bought it through Rent-A-Center so I didn't have to go without my TV until now. I will make sure to read this site before I buy again!

I've had my 57" WD 57733 for 2.5 years and I haven't had to change the lamp once yet, nor have I had any problems with it and we use this TV constantly. It runs sometimes 12+ hours each day or more on most days. With a large purchase such as these TVs, consumers really need to do research regarding things like equipment maintenance before they buy. Every DLP requires lamp replacement and I was aware I would need to change the lamp every 1-2 years before I purchased it. If you failed to research that before you spend thousands on a DLP, then you really have no one else to blame but yourself.

I purchased a Mitsubishi HD TV in 2006. Its lamp has been replaced 4 times, each time the lamp life decreases. The last lamp lasted 4 months. It's amazing to see so many others who are/have experienced similar problems. Now the TV's red light comes on and shut down. It stays on for about 1 minute or less, shut down and the red returns. I wait 2 minutes, and turn it on, the cycle repeats itself. We should all file a class action suit against this company.

I am on a fixed income and my wife was laid off due to lay offs at GM. Our budget does not allow for additional expenses, such as TV repairs. Therefore, the $2000.00 that we used to purchase the TV with is a perfect example of throwing away our hard-earned money.

My husband and I have had the same experiences with our WD52725. We paid way too much for this TV 5 years ago to spend over and over again for new bulbs, service calls, and repairs. We thought there was already a lawsuit in place, but I guess everyone's just blowing smoke and making threats. Please post your complaint with the national BBB. As of today, Mitsubishi is still in good standing with them!

My son purchased this TV for us. We loved it until six months later when the bulb went out. Then about once a year or less, we've had to buy the last two bulbs for $230.00. The last bulb lasted two weeks. Now, it's making a loud noise. I think it's the cooling fan. It's a piece of junk bought on 6/2006--repaired 6 times and still without a TV. I am now a widow living on fixed income, and I can't put more money into it. Something should be done by Mitsubishi to fix or replace everyone's set.

We bought Mitsubishi 52527 for $2,000 three and a half years ago. The bulb went out a year later. It was still under warranty so it was replaced, but now the bulb has gone out again just yesterday and the TV is of course no longer under warranty. What can we do? With as many complaints as there are, Mitsubishi should really consider their consumer base and there diminished reputation and deal honestly with us customers who are now out of a lot of money.

I bought a Mitsubishi 52725 television in December of 2004. I paid over 44,000 plus another $900+ for the five year extended warranty. The first bulb went out less than a year of ownership. The second bulb went out after 8 months. I replaced the third bulb a little over a year after that. I had a "T.V. that will shut down in one minute, please check the air flow". The message comes up many times. I constantly cleaned filter and vacuumed television almost weekly.

I had a repair man fix problem (luckily was still under warranty) and everything was fine. About a year after repair, the blue screen was the only thing on the television and the sound was on. I had it repaired (again still under warranty).

Now the stupid set had lines going through as if it was static. Sometimes the lines would evade but other times the screen would jump so bad that I would get headaches. Not the television has the blinking red light and won't turn on. (Now no warranty) God only knows how much it's going to cost to get this piece of junk fixed. I can't sell it as people know that this television is a money pit.

We work hard for our money and yet we have to throw it away on repairs and bulbs that never last. What a shame! Hopefully my story and others will deter would be buyers to avoid entirely all Mitsubishi Televisions! You want to own a reliable television? Go to Wal-Mart and spend $400 instead of over $5,000.

Purchased our Mitsubishi 57" TV from Best Buy along with the extended warranty. After less than one year, the lamp went out. 6 months later, the lamp went out again. 8 months later, you guessed it again. I called when the third one went out and was told that I had already had the lamp replaced twice. But we have a 5 year warranty. Yea, but you can only have each item repaired once they had already given us an extra. Although our warranty doesn't state any such thing. When I spoke with the repairman, he said that they have had lots of problems that's why they changed the policy at the request of Mitsubishi. Something should be done. Mitsubishi knows there is a problem and they should be made to fix the problem or replace the TVs no matter how long you have had them. It is a design problem. Fix it and take care of the people that have purchased your product. What can be done?

I bought a Mitsubishi WD-52525 in 2004. It's been a great TV until now. The set will not turn on and the timer light is blinking green. I've tried resetting the TV as described in the manual to no avail. I've found many references to the BGLOD (Blinking Green Light of Death) with this and other models of Mitsubishi TVs. So, this is not an uncommon issue with Mitsubishi TVs. And it stinks to spend so much money on a TV only to have it fail like this. Mitsubishi Support is a joke.

We purchased a WD-73732 for $3800.00. In less than a year the light engine went out. Thanks to my wife doing some research, we found out there was a recall on it. Mitsubishi did not give us this information and we talked to them on numerous occasions. They replaced the light engine and now we are on our 4th bulb in 2 1/2 years. This is ridiculous.

I bought my 60" theater 3D TV about a month ago and for the last two weeks, the image on TV freezes and then it goes off by itself. I paid a little over $1200 and I'm really upset. I feel like I was robbed without a gun. Not from where I got it, but from Mitsubishi. I'm really upset because I'm a hard single working mom, and it's not right for this manufacturer to steal money like that when they know their TVs are just a piece of **.

Bought a WD-52725 in Nov. 2004. Have replaced lamp twice. Green light flashes fast and cannot reset. In the past, I have been able to reset multiple times over a couple of days and the TV finally comes back on, but this time may be dead for good. Had a friend that bought at same time and he died 2 years ago, so I guess I am lucky it has lasted 5+. Will never buy a Mitsubishi again.

I purchased on October 3, 2004 a WD-62725 which cost $4500. The other complaints, as well as own experience says, if it has the name "Mitsubishi" on it, it is a piece of crap. I freely share that view with anyone who will listen. This company has no business doing business anywhere in the world. I guess we are back to the old days. If it's made in Japan it is cheap and unreliable.

I purchased my television from Tweeter Electronics in early 08. I paid 599 for the warranty plus the warranty offered by Mitsubishi. During the first year, the light engine was replaced three times. After the fourth, the company located in California sent me a new 73 WD TV. 20 days it went out...blinking green light and no picture but sound. They informed me it needed a software update. They sent me a 4 GB USB stick. I think it's shady that they don't tell customers that the DLP chip from it was defective and they had extended the warranty on the TV from the manufacturer to five years. Had I not know this I would be stuck with a five thousand dollar TV. The company did replace the TV after many ugly threatening phone calls and sent me the UP grade which fixed the TV. Why couldn't they have just informed us of the upgrade before the TV was out 9 days?

I purchased a new 60-inch Mitsubishi WD60735 television from Circuit City in Feb. 09 for $1100.00. The bulb blew in March 2010 ($210). April 2010 the light engine went out. They want $900 to replace it. Both of these parts are manufactured by Mitsubishi only. I'm thinking does this dishonorable shameful company make TVs with the selling price so low that you buy only to make their profits from the parts they should have put in it the first time? This is low down.

My Mitsubishi WD 52725 continuously produces a blinking green light. The TV shuts off from a local outage and the green light will not stop--should be reset. It was a $3,000 unit which I bought in 2005. In 2010, I may be looking for a new unit and that sucks.

We bought our 52" WD 52525 TV from Best Buy in late 2005. It cost us $3,500.00! We have never spent that much before on a TV and have had our TVs for a long time. We went with this one as the clerk said it was the top of the line for upcoming technology. Within a year, we had to replace the lamp. It was very expensive!

Plus, we have to pay for pick-up and delivery for the TV because it is so big. The bulb has had to be replaced almost every year. I contacted Mitsubishi and was told it may go out yearly. We could have bought a TV from Walmart for all the money we have invested in this TV. I think Mitsubishi needs to stand behind their products better than they are. I'm still fighting with them to get some kind of compensation. I'd really like for them to buy it back from us. Something needs to be done!

We bought a Mitsubishi 52" DLP TV in June 2006 for $3000, and we're undergoing our second lamp replacement last week when the technician discovered that replacing the lamp was not going to fix the TV. We have other problems that he couldn't even diagnose! Now we have to wait for a factory rep to look at the set! We have $1000 in maintenance in this set in less than 4 years, a total of $4000 invested, and a TV that does not work. And we have no idea of how much more money we will have to pour into this lemon to get it to operate until the next breakdown! If there is a class action lawsuit out there, count me in!

We received a WD 52525 as a wedding gift four years ago. The first lamp burned out before the 1 year warranty expired. We thought it was odd but then again the factory lamp may have been bad we thought. About a year after, the second lamp went and cost us about 400.00 dollars to replace. That is what we have been dealing with year after year. We recently installed our fifth lamp (in a 4 year old TV) after having the fourth work only for a few months. We have now come to find out that we have bad capacitors on the power supply PC board. The cost of repairs and parts for this is over $1,000. The TV cost $3,000 new and it has cost us almost that much to watch it for four years.

We spent over $3000 on a Mitsubishi TV less than 4 years ago. The lamp burned out within the first year. Now the TV keeps shutting off, getting a message saying the airflow is blocked - which is not. And just this morning, the TV shut off 3 times, the lamp light was on! Again? Are you kidding me? Is somebody going to help the hundreds of consumers with this same issue? What a ripoff! The consequences I'm facing from buying this TV are financially-related! I spent over $3000 on a TV only to replace parts in less than a year. And we're talking parts that cost hundreds! What a joke!

I have a WD62827, which I was told by the salesperson was the best on the market in 2006. After 4 years use, I have been told it will cost $1,200 to replace the light engine, mirror came unglued and the main electrical panel. I would advise anyone considering a Mitsubishi TV to not purchase one. Their quality and customer relations is terrible.

I spent almost $3000 on a Mitsubishi 52" DLP TV. Before the first year was up, I had to have the light engine replaced shortly after lamp was replaced which should have lasted a lot longer. It worked fine for a year and a half, then another lamp replacement was needed. Now the TV started getting colored lines then the green light stays on and won't turn on.

While researching the problems, I found out that a lot of other people are having the same issues with Mitsubishi TVs. Should there not be a product recall? Or a class action suit? The company should stand behind the product they sell. Most people cannot afford to spend $3000 on a TV and need to replace it within a few years. Something needs to be done about this issue!

I have owned my 62" DLP Mitsubishi TV since July of 2005. Since then, I have bought 3 lamps and had the chasis replaced by a Mitsubishi technician and the TV still doesn't work. Now I'm told the driver could be out on it. If these TVs only last 4.5 years, that is a joke for the $3,000 I spent. Someone please hold these jokers accountable. There must be a class action lawsuit by now.

We purchase our WD-52628 in January 2006, we have replaced the lamp 4 times and now the TV does not turn on the sound comes on but the picture does not after a few minutes the red light comes on and we reset it and try again, sometimes it takes 3 hours for the picture to come on, we wished we never purchase a Mitsubishi, we never had any problems with other brands.

On 10/5/05, I purchased a Mitsubishi WD-52527 for $2,499. On 10/18/07 (three years later), I had to replace the light box and lamp. Having worked for RCA, I knew that if I complained about it, Mitsubishi would do something. They cut the price on the new assembly $100. Now, the lamp warning light has come on and I will have to purchase a new assembly again sometime soon. The second one now has lasted me two and a half years. That means that since the set was delivered to my house in 10/05, I will now be on my 3rd light box in 4/10!

I purchased my Mitsubishi TV about three years ago. My husband and I deliberately choose Mitsubishi since we had such great luck with our old console Mitsubishi. After only a couple of weeks, the lamp went out. We were told that it had probably been damaged in the store and they graciously sent another lamp at no cost to us.

After about 6 months, the new lamp also goes. We had been told by the representative in the store and the Mitsubishi representative on the phone that the lamps should last for about five years. My husband and I packed up the TV and brought it back to the store. They replaced the entire TV and we again went with Mitsubishi.

After getting this new TV home, the lamp has gone three times and we are today looking to replace a fourth lamp. Customer service for Mitsubishi could not have been any more pleasant any time I have spoken to them but they have no solutions and they certainly are of no help. I was told last time that I had to replace the lamp and then wait to see how long it lasted in order for them to entertain the thought of maybe reimbursing me.

What? I had a tech come to the house that replaced the lamp for me one time and he informed me that the bulb does not last that long and that I must watch too much TV. I have three kids that are all in school full time and play two sports so there is very little time during the week and even less time on the weekends to watch. My husband and I work very hard and to have to pay 250.00 annually to keep up a TV is absolutely absurd.

I bought a 73" Mitsubishi TV, 734 Series, Dec. 2009 for my husband. He is disabled and watches a lot of TV and the big screen was perfect, or so we thought. Less than a year later, white and black specks started showing up on the screen. It started off just a few then they became numerous, to the point we could no longer watch the picture. It is now sitting in my dining room on the floor. We had a repairman come out and he said it needed an optical light engine. He said the cost was over $1,000 plus labor. After paying over $2,000 for the TV, this is unacceptable. When we called Mitsubishi, we were told we were no longer under warranty. So what do we do now? If someone will file a class action suit, please add my name.

I bought a 72-inch Mitsubishi 2 years ago and before the warranty was up, I had to order a lamp. I watch TV only in the evening for a couple of hours. I was told the lamp would last for at least 3 years. This is absurd. My other TV was a Panasonic 32-inch, the old heavy kind of TV that I bought new 10 years ago just this year went out. I have never had any trouble with it and it lasted 10 years. I never replaced one part on it or had any service calls at all. I would like to know why Mitsubishi does not make a part that lasts longer. I wished I would have researched Mitsubishi before I bought my TV

The stories are nightmares. I am on a fixed income and the TV although watched sparingly, is my only source of entertainment. I am sad that Mitsubishi is trying to scam people. They could make a part that lasts 10 years but they choose to rip people off by putting in inferior parts so that the people will be forced to buy new ones. My friend is a frail older man that bought a 65-inch TV only 3 years ago and only watches the news at lunch and in the evenings. His lamp lasted only 3 years but was off the warranty and now he has to buy a new lamp. No telling what will go bad even after that. He may choose not to buy one as it is so expensive.

What ever happened to TVs that lasted for 10 years without a problem. I am ashamed of the greed these companies enforce. Yes, they enforce greed and we are the ones having to pay through the nose for their greed. I thought Mitsubishi was a reputable company, but I will never buy a product from them again. I am so sad. If my lamp or any other repairs occur again, I will simply have to live without. It is a shame that Mitsubishi is doing this, a real shame and I hope they realize that they cannot keep treating their customers like this.

This has caused me much stress and I am not looking forward to replacing other parts because I can't. I will simply have to forget about TV altogether and just look forward to reading. I cannot afford to buy books but I can certainly check books out at the local library. I just thank God that I love to read. I cannot afford to go to a lawyer about this, but I do want something to be done. I am praying that if Mitsubishi gets enough complaints, they will start making TVs to last at least 10 years without any kind of breakdown.

For people like myself, that would mean the world. For everyone that has had trouble with Mitsubishi, they should replace their TV with one that lasts a decent amount of time like my 32-inch Panasonic that lasted for 10 years without one thing going wrong. Mitsubishi produces quantity, not quality. It is a shame, a low down shame. I am sad in my heart that they have no qualms about cheating people.

I've had my Mitsubishi 57" for less than three years and the third lamp is out. Is this the way you make TVs? I bought a piece of garbage for it to need a lamp a year. I can't afford $250.00 per year. I want a decent TV, I paid a decent price!

My Mitsubishi 62525 has had a lamp fail in one year, maybe 300 hours. Now, I have the green light blinking, has anyone looked into a class action suit against this issue, apparently the TV is junk, as I and many others have written in about.

We've had the TV bulb replaced as well as the fan, and these cost $1,000 of repairs. The TV was on warranty, but the warranty ran out in August; and we now have the blinking green light. This TV is a piece of junk. We paid $7,000 for it seven years ago. To add, I called Mitsubishi and was told that it's not their problem and to call the place we bought it from.

Three weeks after the light engine was replaced, it went out again. We went about another year and a half, then the lamp goes out again. We bought another lamp, and two weeks later, the TV showed signs that light engine is going out.

We bought this TV, because we had had a 60" Mitsubishi for about 10 years with no problem. We will most certainly never buy another Mitsubishi product again. In addition, when I e-mailed Mitsubishi, they said the maximum lamp life is 2 years and that they're sorry about the light engine. Nice.

We bought a Mitsubishi 62-inch TV (model wd62525). We had problems from the beginning. Shortly after getting the TV in March of 05 the whole inside had to be replaced. We've replaced the bulb 3-4 times which was covered under warranty ($500) and had to have someone come to clean is 4-5 times ($100/time). Our warranty ran out on March 8th and our TV started having trouble on the 14th.

What luck! After the TV has been on for a few minutes (about 10-15) it starts flashing brightly and the color goes out. I was told that Mitsubishi was a good brand, but now I'm not so sure from what I've been reading about reviews. I wish we would have known this earlier. We are now trying to get a hold of them to see how to get this problem fixed. We were once told by a tech that there was a recall on this TV. I haven't found anything online yet, but I'm searching.