
Mitsubishi TVs and Electronics Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Mitsubishi TVs and Electronics
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
MITSUBISHI ELECTRIC manufactures a range of consumer electronics, including televisions, projectors and home theater systems. The company’s products cater to both residential and commercial markets and aim to enhance visual and audio performance.
Visit www.mitsubishicorp.com/jp/en/index.html- Affordable price for features
- Responsive customer support
- Frequent bulb replacements needed
- Common issues with white spots
Mitsubishi TVs and Electronics Reviews
Filter by Rating
- (32)
- (9)
- (18)
- (95)
- (361)
Popular Mentions
- 4,944,696 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,944,696 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 28, 2015
I do not know the model but the make is above. It's a wide screen TV but a very old one but has continued to work just fine. My brother had it for 8 years and I have had it for going on 9 years and neither one of us have had a single problem with it. The color is great, etc. Just keeps on ticking!!!
Reviewed Dec. 28, 2015
Purchased from specialty dealership store. Set was a bit pricey but features were top notch and this has been reliable for eight years. Every place projection three times, which seems par for the course.
Reviewed Dec. 28, 2015
An Older Mitsu. 734 series WD-73734 year 2007, A DLP. Original lamp still holding strong, great blacks, knows what inputs are active. Should buy a lamp before these are not made anymore.
Reviewed Dec. 18, 2015
DLP chip defect was recalled. I have a WD-73C10 Mitsubishi TV that was not used for a few years but a couple of times because it was in the spare room. We moved in April and began using it more but in August we noticed strange white dots. By researching I have found there was a recall but Mitsubishi will not help the consumer. I must replace this part myself for $250.
Reviewed Dec. 1, 2015
Hello. I got my 60" Mitsubishi TV as a gift. I've had it 5 yrs & it's It has white spots ALL OVER screen!! Volume don't work anymore either. I called Mitsubishi they said it was a lamp issue so I purchased one. NO! It's NOT. I DON'T know what's wrong with this TV. Very poor quality of a big expensive product! Can they be made to replace my TV? It was a gift.
Reviewed Nov. 25, 2015
I bought a 73" Mitsubishi tv and have had nothing but issues with it. Have had to replace the bulb numerous times and had to pay for it ourselves and now there are white spots popping up everywhere all over the screen. Mitsubishi is saying you have to pay someone $200.00 to come out and replace the DLP Chip . EVERYWHERE I READ EVERYONE IS REPLACING THEIR'S IN EVERY TV THEY HAVE BOUGHT FROM THEM. Why is there not a recall on them and the company not paying all of it to fix these tv's? This is bull. We paid a lot of money for these tv's to get ripped off and have them break every few months. DO NOT BUY FROM THIS COMPANY.
Reviewed Oct. 26, 2015
This is a 2006 MITSUBISHI WD-65731 65" rear projection I bought used for $80.00. Needed a new projection bulb which cost $20.00 and it's superb. Excellent picture with better than average sound.
Reviewed Oct. 20, 2015
We first received the infamous "blinking green light of death" and the TV would not start. After a huge hassle, Mitsubishi finally let us replace the chassis. Now we get a buzzing and the TV never turns on. I have had it. I send $3800 for a mess of wires and lousy engineering. Never again. These companies that think they can manufacture 27 products and made them all work well. Sheesh! What a pile of junk.
Reviewed Oct. 19, 2015
Since we have gotten this 73 inch Mitsubishi, we have had to replace the lamp 3 times. Which are not very cheap and have to be ordered online. Now we have to replace the chip inside because there are white and black dots all over the screen. That's a $300 part and a very tricky job.
Reviewed Oct. 11, 2015
I purchased a 70 inch Mitsubishi TV in November 2009. The TV started getting these black and white spots. The white, they start to blink in. Next thing you know, you have a million white spots. Now I don't think that is fair, that I have to pay $200 or more to have someone come out and repair this TV. Mitsubishi should be totally responsible for repairing my TV at no cost to me. The TV is just 6 years. I will never recommend anyone to purchase a TV from Mitsubishi. I used to think that Mitsubishi was one of the top brand televisions, but not anymore. I am so disappointed in Mitsubishi. They need to be sued. Put me on the list. Let's sue them.
Reviewed Oct. 2, 2015
I bought my tv from Aarons in 2009 and took a lot of hard earned money to pay it off. I was sitting in my living room watching tv and I heard a very loud pop and I lost the picture. I shut it off and when I turned it on, it no longer had picture. However, had sound that would go out and the tv would just shut off by itself. This happens every time I try to turn it on. The company is no longer in business and I was on the internet trying to find out how to fix it and came across this site. If there is a law suit, I would be happy to be involved.
Reviewed Sept. 22, 2015
As many of the other customer experiencing the white and black dots on my 65 in. Mitsubishi television I also contacted customer service to hear the same story everybody else has been writing about. Their staff has been well trained to say "no" to their consumers. When I asked for a manager I was told "they don't speak to customers." WOW! What are they hired for? Oh yeah to train their agents to say "no we can't help you."
I have been on the phone two days trying to deal with this issue. I'm willing to pay the $200 for the service fee, but I was told they only do this for some customers, apparently I wasn't one of the chosen ones. I'm appalled that such a big corporation has such poor customer service and doesn't care at all about their customers. I work at a company with over 500 people and trust me I will make sure everybody knows not to buy a Mitsubishi TV, and I will make sure everybody I come in contact with also know about my experience with this company. I haven't given up and I will send a letter to the CEO. Even if he doesn't read it, I will feel better.
Reviewed Sept. 16, 2015
Deceitful response to widespread manufacturing defect. So, if you've looked around at all, you know that Mitsubishi Electronics used a defective chip in their big screen televisions for many years. The defect causes televisions with this chip to develop white dots all over the screen - so many that eventually there is little picture left. Mitsubishi is well aware of the problem, and has reacted by offering a free replacement chip. *BUT IT'S NOT SO FREE.* In fact, Mitsubishi insists that you must have their technician install the new chip - for which they charge a flat $200 fee no matter where you are. Gosh... that just happens to be the approximate retail cost of the chip, though it can be found for much less if you do some shopping.
So *minimally*, why can't Mitsubishi be HONEST about their charges for repair? And, one MIGHT hope that a manufacturer of products selling for $2000-$4000 would stand behind their product when a defect like this is found - instead of continuing to sell them and then charging a fee to replace the defective part when it invariably fails.
Reviewed Sept. 4, 2015
Ok, I have read lots of reviews of griping people regarding the 60" & up DLP TV's. I have had my 60" since 2008 and replaced the bulb twice only because I bought a knock off brand the first time and am needing a chip now. The chips are $185 all over the internet and my name brand bulb cost me $80. So in 7 yrs it's cost me $265. That's cheap maintenance compared to what you spend on your car in 7 years that you spent more on. So really people? Maybe you need to look at things that cause those lamps to go out prematurely considering I got more than 5 years out of mine, like keeping the back of the tv clean, cooling fan clean, and not turning the tv on and off frequently especially like off and back on 5 minutes later type stuff.
Reviewed Sept. 3, 2015
First and last Mitsubishi TV set I will purchase. 60" DLP, after 5 years now getting white and black dots due to DMD chip failure. Seeing it's a known issue. Mitsubishi has done nothing to rectify it.
Reviewed Aug. 26, 2015
I made an appointment to have my Mitsubishi TV fixed. They were a no show. When I asked what happened, they said there were no service people in my area. They did not have the courtesy to tell me they were not coming. I had to fix it myself.
Reviewed Aug. 12, 2015
I purchased a 73-in. tv off a home shopping network about 4yrs ago. After its 1yr warranty expired so did tv! I have replaced expensive parts over and over and tv still fails to work properly. Mitsubishi is no help and said to take it to one of their expensive licensed repair shops. I don't think they should be selling items they know are garbage. They had a lawsuit against them. It is a known defect which I should be forced to fix. I think not! When I spend close to $2000 for a tv I expect it to work more than 4yrs without having to sink half that into it. Mitsubishi owes everyone free parts and repair or a new tv. They knew it was going to happen. Shame on you Mitsubishi for stealing people's money for your garbage products.
Reviewed Aug. 11, 2015
I have a Mitsubishi 60" DLP 3D paperweight. Besides overpaying for it in 2009, I have purchased 3 replacement lamps and now need a chip to stop the spread of black and white spots all over the screen. The thought of paying $400.00 for the chip required to fix the problem is just too much. Based on all the complaints I see others have had too, Mitsubishi should NOT manufacture televisions. I am thoroughly disgusted and will never purchased any product manufactured by Mitsubishi ever again.
Reviewed July 30, 2015
I have been putting money into the TV a year after I got it. I have bought a total of 5 lamps at a hundred dollars a pop and now I have snow. I call Mitsubishi and they said it's too old for them to give me the chip for free. It was defective and it's their fault. I would never do business with them ever again. I paid almost a thousand dollars for the TV plus 500 on lamps and now a DMD chip will cost 200 and labor. Mitsubishi sucks. Never again.
Reviewed July 7, 2015
You call to ask for the chip and you pay for the repair, they say ok... After being put on hold you then are told you no longer can get it. WTF!!! We have had to buy a lamp for the TV, now a chip and this company needs to take ownership for the error in making a poor quality TV.
Reviewed July 2, 2015
I purchased my Mitsubishi TV in 2009 for my husband. It is a 65 inch 3D HDTV. Last year we had to replace the lamp in it. A few months ago, we started seeing white dots pop up in multiples each time we turned it on. The lamp cost us $200 to fix. And, it looks as if it will cost another $200 to fix the white spots. The chip to fix the white spots costs about $200. After reading several reviews on issues I have with tv are the same as others. Why isn't Mitsubishi doing anything to correct this?
Reviewed June 23, 2015
I have a 65-inch DLP which I bought new in 2008. I have replaced the bulb in it 4 times and that's been all until March of this yr. I started noticing a white dot on the screen which I thought was a piece of dust or something on the screen. I didn't think too much of it until I saw several of those white specs about a week later. I called Mitsubishi support and they informed me that it was a chip issue and it would be covered but I would have to pay for the cost of repair. I called the authorized repair guy and he told me how much it would cost to repair it and that this is common with these TV's. I didn't have 250 to have him come fix it right away so I waited until about 15 minutes ago to call Mitsubishi to have them send him the chip.
They then told me that I was told it was not covered due to the age of the TV. They said it's in their notes from the last time we spoke. I asked for a supervisor and was told that the person I spoke to the first time WAS a supervisor, so they are confident that those noted are correct. I told her over and over that I was told initially that the chip was covered but she kept telling me I misheard them and that I was wrong. I'd have to pay 225.00 for the chip and then 250.00 to have it replaced. I've already paid for 4 bulbs and on top of the 1,700 I paid for the TV itself. This is the worst customer service I've ever dealt with! They take no pride in helping the customer and do not stand by their products or take responsibility when their products fail. I guess I'll be getting new TV and taking this one to the gun range. Thanks for nothing Mitsubishi!
Reviewed June 22, 2015
WD-65733 65inch tv - After owning eight Mitsubishi TVs and now a 60 inch and 65 inch models, I contacted their main office (supervisor **) about a white dot problem on the screen. I was referred to a local repair shop only to learn that I needed a DMD Chip #276P595010 that was out of warranty by one month! They suggested I return to the company and share the date for assistance. Upon doing so, I was advised that I needed the original receipt (by Supervisor **) to verify the purchase (even though they had the purchase information on file). Thus a 120 mile trip was necessary to obtain the receipts from storage!
When contacting them again, I was informed by another supervisor (**) that there was nothing they could do and was not interested in the receipts! A complete run around, total lack of interest in the consumer and a joke as a company. Stay away from this brand at all costs. They have lost a a good twenty year customer over a stupid DMD Chip! BUYER BEWARE WHEN DEALING WITH MITSUBISHI.
Reviewed June 9, 2015
Every time I turn around I have to replace the TV lamp bulb & it gets expensive. I am SOOO pissed off at Mitsubishi for even making that TV!!! That's all I've got except I'm pissed off at Mitsubishi TVs.
Reviewed June 9, 2015
Ever since I bought this television in Jan of 2010, I have been replacing the bulb in it 4 times. I like the television but it has issues of constant bulb replacement: which is costly. I paid a large amount for it thinking because of the reputation of Mitsubishi I had a better quality of television, "I am very displeased in the performance in the television."
Is there a way that Mitsubishi can replace the bulbs for free because of the issue of the television. I am pretty sure there is some kind of resolution to this matter: you try to call and zero getting thru or receiving any kind of recall info or feedback where to get bulbs for free. I know that I may sound harsh but this is an on going matter that needs attention ASAP. My television is 60 in 1080p DLP model # WD60C9.
Reviewed June 2, 2015
I am getting an increasing number of white dots on my television and it is very annoying. Looks like this was a known issue and I feel like the company should be responsible.
Reviewed June 2, 2015
Don't ever buy one of these TVs. I have put so much money into this TV that it's ridiculous. I paid around $1500 for my TV and is the worst one I've had by far. If you have any common sense do not buy this TV. It constantly needs new lamps, updates (and updates you have to plug in to the computer then plug it into your TV and it might not even work). My TV never works for me and it sucks so don't buy one. On top of that it has the worst customer service I've ever had in my life. Once again I'm going to have people come out to come view my TV because it is stuck on the same page.
Reviewed June 1, 2015
mitsubishi 733 series- 2008-2009 - purchased 72" tv for over 7k. Two years later lamps began to fail, one after other, then last year began year of the dots. 1st one then thousands. I've spoken to Mitsubishi. They say tv is too old to warrant. I would like to warn any prospective buyer, beware!!
Reviewed May 8, 2015
Mitsubishi TV MODEL WD-73735. I have had to replace the lamp several times. It seemed they started to burn out faster and faster. The last one I put in smelled like burning plastic and melted, now tv is ruined.
Reviewed April 29, 2015
In 2007 I bought in Miami FL at a BrandsMart store, a Mitsubishi LT-46131 46 inches 1080 p LCD HD TV. After 3 months of use, the TV started to give me problems. First the image go in and out. Also the image go as a kind of negative colors, you can hear the scene but in negative and in color. Also a lot of color points appeared in the screen. I fixed but that didn't help. Now in 2015 after 5 years in my living room without using due to that the TV did not turn on again. I call a TV repair to see if I can fix it. He said it was the capacitor. But the problems with the color came back.
I want to know if The Mitsubishi company is respectable enough to replace this defective product that have one of the worst review during years 200-2009. This was a very expensive product by that time. I hope I receive any answer. My address and the name of the store is the only reference I have.
Reviewed April 21, 2015
Mitsubishi 65" WD65737. White/black dots. Bad chip. Their customer service works like this - read the script, wear them down, they will give up. They will not stand behind their product and I will not ever purchase anything made by this company again and I will encourage others to do the same. May the sun continue to shine on their customer relations dept in the Philippines.
Reviewed April 13, 2015
So I have a 6 year old tv that we paid a lot for also. Last year it just quit working, wouldn't turn on at all. Paid over 200 to have that fixed then not even a year later I start with white spots. So I call this time cause I'm a little upset and well guess what, I have to pay 200 again. And this is an issue they know is a problem with their tvs. Definitely won't buy 1 again.
Reviewed April 8, 2015
I have a Mitsubishi WD-73735 DLP High-Definition TV purchased around 2009/10. As with so many others, their DMD chip (part #276P595010) failed, leaving white pinprick dots on the screen. I spoke to their so-called customer service (1-800-332-2119) only to be met with an emotionless robot of a woman who said they will replace the part but won't cover the cost of the repair. I asked to speak to a supervisor, and she said none were available, but they'd call back.
Three days later, I got a call back from a supposed supervisor who said my "case was reviewed" by the managers who determined that they would only replace the part and not pay for the cost of repairs because the TV was out of warranty. I explained that it's commonly known that this was DMD chip was defective when they installed it, and that they did, in fact, pay for the part AND repair for several customers out of warranty.
There's a forum online with the names of individuals and their stories. Initially Mitsubishi paid half the price of repairs and threw in a free bulb. Then they paid for the full repair. Lately, however, nothing, not even the free bulb was offered! The "supervisor" said he was powerless to do anything, so I asked to speak to a manager, but he said they don't take calls! I warned them that if I didn't hear back from them that not only would they lose a customer (and this is my SECOND Mitsubishi TV), I would be sure to let others know how they treated me. I have never encountered a company with such terrible customer service. Shame because I really like their products (when they work). No more. I'll find another company who stands behind their products, and if there is a class-action lawsuit against Mitsubishi, count me in!
Reviewed April 7, 2015
DON'T BUY MITSUBISHI PRODUCTS! This is the same TV that has the white dot issue with the DMD chip. I was on the phone with them for over 30 minutes and the first guy hung up on me! Talked to two different reps and asked for a supervisor. Both of them told me they were supervisors. I said then let me talk to your boss and was told "they aren't taking calls." Only thing they would offer is me to pay $200 for a repair man to do a 15 minute job for a chip that is available for under $150! Mitsubishi knows of this problem and refuses to step up and resolve it. I will never buy a Mitsubishi product again and will campaign to everyone I know (and don't know) to make sure they don't either.
Reviewed April 2, 2015
82in mitsubishi 3d dlp - I owned it for 2 years before I had to replace the bulb and it turned on then less than a minute later it got colorful and shut off. It does that every time. If there's anyone out there with some information on what I can do to fix this myself thank you in advance.
Reviewed March 30, 2015
I have white spots on my TV and it's been that way since 2008. I do like my TV and do not want to get a flat screen. I've been fighting with you people for a while and would like to get the defective chip replaced.
Reviewed March 24, 2015
60" TV model # WD-60735 - We have put a lamp in a year after bought, bought in 2010. Got through Aaron's. Won't do that again. DLP chip went out second year, can't get fixed so it is sitting in spare room on dresser because it has white dots due to DLP chip. Want to know what should I do. Put lamp in 2011, and about 3 or 4 months later the dots showed up. Mitsubishi TV is a big headache.
Reviewed March 21, 2015
I purchased this TV in 2008. In less than a year the lamp had to be replaced and the motherboard. The repair guy (it was still under warranty) said the lamp only lasted half of the hours it was suppose to. I've only had to replace the lamp one other time, out of pocket. The lamp cost me $150 and I replaced it myself. Last year (2014) I started getting white and black dots all over the screen. I called a TV repair place and they told me it was the DLP chip. I shopped around and ended up buying a brand new chip for $175 and then went on YouTube and watched a video on how to replace myself. It's not super easy to replace the DLP chip because you pretty much have to take the entire guts of the TV out but I'm a girl and did it by myself and it works just fine.
So if I can do it with absolutely no experience with electronic repairs then anyone can do it. Now, literally 20 minutes ago, there's a yellowish triangle and a black line on the screen. Looks like I'm going to have to replace something else. What I thought was a great deal on a TV ended up being a nightmare! Mitsubishi is a crock!!
Reviewed March 17, 2015
I purchased a Mitsubishi Electric 65" TV. I have had to replace the bulb at least 6 times within a 2-year time frame. I could hear the bulbs when they burst in the TV. I now have white spots that cover the entire left side and middle of my TV screen. Watching TV on it is a damper on the eyes. Mitsubishi charges $200 to fix this known issue. After doing some research, it seems as though frequently having to repair the lamp and white spots are a common issue in almost all Mitsubishi TVs. I'm wondering why this has been allowed to go on for so long without any recourse from such a highly publicized and well-known company. Mitsubishi has been making these same TVs with the same known flaws for many years now with many complaints made to Consumer Affairs. This is sad.
Reviewed March 17, 2015
I bought a Mitsubishi WD 65-837 in 2009. I didn't have the bulb problem. I only had to replace one bulb and I used a Youtube video to install it. However, my DLP chip has failed and now I have a bunch of white and black dots across the screen! I spent way too much money and never expected this short of a life! What a waste! Never again! Mitsubishi cars are poorly made, their electronics as well.
Mitsubishi TVs and Electronics Company Information
- Company Name:
- Mitsubishi
- Website:
- www.mitsubishicorp.com