H&R Block Reviews

First timer with H&R Block and I was impressed and thankful for the great services provided to me. My stress started to quickly diminish with the kind and helpful reception I received. I met my tax pro and she proceeded to get right at my paperwork and tax returns. Shelby was quick enough, thorough and professional. Her skill level was high and her assurance put me at ease. I couldn’t be happier that I got this out of the way and although I had to pay out, it couldn’t have gone any better. Thank you for the excellent tax service you provided me!

Hi. l Am interested in this content because how to report a abuse case from outside inside work places meaning trying to figure out how to do your taxes and my issues. I'm being attacked by my outside 😔 and identity platforms on devices and Content and people family holds postal. I deserve to have my taxes done but being removed from banks caused a lot of issues with my life and identity. How to get help with turning it, throwing away important things. I get late information and bad advice that never goes through emergency. 🦺 Things are needed or should I write a will to specify my concerns.

Mr. Richard L. **, Senior Tax Analyst, H&R Block, Port Charlotte, Florida, is a highly skilled, tax analyst who presents in a highly professional manner, providing expert advice, in my case saving a lot of money. He has excellent communication skills, communicates with confidence, is helpful and very nice to his clients. I will be using Mr. ** for all future tax preparation and recommending him to others. Thank you, Mr. **, for the kindness of your professional advice and the money you saved me.

I have used H&R Block for the past 8 years and most years have received satisfactory service. This year though, it was quite different. This year, the Tax Analyst really dug into my returns (federal and state) and suggested many things and deductions that were never mentioned or thought of in the past. Her work was superior and if I could, I would rate her a 6 on a scale of 1 to 5, 5 being excellent.

Harry is our "Go-to" Person for our personal taxes for the past 15+ years. He has an advised us well on numerous occasions; Looking out for the well-being of us and OUR FAMILY FIRST. In fact, Harry is more like an Uncle to us because in fact, he has taught our children in school and watched them grow up. Harry was a teacher for our children in grade school; And now with our children out of college and professionals, we still continue to trust his ability for us and our taxes. If you need a person of trust, accountability, and accuracy, Harry is the person you need. He is highly recommended by all of our family members, And will continue to do so!

Spent 15 minutes explaining why I wanted a refund. The lady was nice but surprisingly said she didn't know how to help me! She transferred me to "DIY" and they disconnected the call, so I started all over again. Ended up with Ryan at "DIY" who was pompous and unhelpful. He told me they couldn't issue refunds for my issue, they "don't" escalate refund requests. I finally asked for a supervisor, which he could not locate, so he finally gave me a refund and lied about the reason for the refund, stating in the official record that I was dissatisfied with my agent. He refused to change it, and then when he thought I had hung up, he announced to his co-worker that he "didn't want to give me a refund, but it is what it is".

One word: Enshittifaction. The explanations in the software are either so vague as to be unhelpful, contradict themselves, or are so technical that I need to pay a pro to fill out the interviews anyway. I was guessing. The help buttons did not function. I called customer service multiple times and no one was empowered to help. No one is an expert and therefore no one can be blamed, but no one can actually fix anything. Software UI leaves users at dead-ends without recourse at the VERY END right before e-filing. Customer Service reps only are given small slivers of information, yet are pressured to speak confidently, even if they're giving the wrong information.

I used H&R Block online tax services on April 7, 2026. A week later the credit card I used to pay for the services has been hacked. I “so called person” in California (I have the name and address they used) has charged over $3000.00 to my card. When the person hit it for a &2500.00 charge, the card company called for. The account has been suspended and right now it looks as if all the charges will be removed. I should GT my money back I paid to have my taxes done!!

This is my 2nd year with HR Block. The first year went well, but it was a little pricey $450. This year it has been disastrous. My tax pro filed an amended return but didn't inform me that it would take weeks before the IRS and the State Treasury received it. The amended return was a result of her error, and I brought it to her attention with 4 days of the original being filed. Now my bank account is in the negative numbers due to erroneous withdrawals made by the IRS and State. I purchased the Peace of Mind protection, but it seems to be of little value.

I've used H&R Block to file my taxes several different years, but 2026 is the LAST time I will ever use them. First of all, they forced me to upgrade to their "Premium" tier just based on what types of tax documents I had. If I wanted to proceed with using their site, I had to upgrade. Fine. Then, I see that their system was completely inept at handling 1099 forms, especially my 1099-B. It took me over 3 hours to file my taxes (both federal and state), AND even despite the time suck and terrible handling of the 1099 forms, I still had to pay a $154 fee for their "Premium" tier that was FORCED upon me. Never, ever, ever using H&R Block again!