USPS - Lost Mail

Ann of Kearny, NJ July 2, 2009

US Department of State mail out my sons Passport on the 24th of June by USPS Priority Mail. I have called the passport agency, called the postmaster in Arkansas and in New Jersey and no one seems to no where this package is.

Harris of San Rafael,, CA July 2, 2009

On 6/15/09 I mailed from said postoffice (into their slot) 4 bills to be paid. One bill was not rec'd by Bank of America P.O. Box 851001 Dallas, Tx 75285-1001

This occurred on a day I had purchased stamps at the counter after complaining to the one girl there that with the crowd present more help should be afforted to your customers. Your employees are not helpful,at time surly and just don't seem to give a hoot. Not good for your image. Where is the bill that I sent? The once-confident feeling I had for the USPS is no longer there........HFS

Kamil of Brooklyn, NY June 30, 2009

I am FURIOUS! I shipped out a phone for repair on June 23rd, 2009. It was sent out priority certified, which should have arrived within 2-3 days MAX. It was going out to the same coast, nowhere far. As of today, it still has not left Brooklyn, (where I shipped it from). I called them, and of course, the package is nowhere to be found!!!! What kind of service is that! How do you LOSE a package?!? I tried making a complaint and nobody wanted to listen, and they kept saying I cant file an official complaint until 15 days after the fact.

I am never using USPS again. Ive always had nothing but problems with them. The facility itself is beyond horrible. Always packed, line through the door, because everyone is in the back laughing and not working. The two Chinese and African American ladies working at the mere TWO windows are slow as slugs. Horrible service. Talk about government services.

Gillian of Custer, SD June 29, 2009

My mother mailed a large bankers draft from UK by Registered Mail on June 3rd 2009. It arrived in USA, NEW ISC on June 5th complete with Royal Mail tracking number. It has never been delivered. My mother contacted Royal Mail, who told her as it is in USA it is now responibility of USPS. I have spoken to Post Master at local post office, to reps at Tracking Center, even had local Senators office try to get an answer where this is, but just get the answer "Registered Mail is slow, it should have been sent Express and we cannot track it" No one wants to try to look for it. We've been told it would be signed for by every individual who handles it, but no one will look at this record to find out where it is. My mother is elderly in her 80s and is becoming ill with worry where it is as it's been taken from her bank account and cannot be replaced.

Wayne of Jacksonville, FL June 28, 2009

Package sent to Jacksonville, FL 32218. Package had a tracking number for delivery confirmation. Sent June 12, 2009. "Delivered" June 15, 2009. I am currently deployed at sea and had the package sent to my roommate's house for his wife to receive while I am out at sea. She regularly checks her mail, and had not received the package, nor a notification that package was awaiting pick up at a local post office. I am very distraught as I cannot currently go to the post office to direct my attention to this matter. The package contains legal documents, including power of attorney, photo copy of my license, a license plate, vehicle registration, and priveleged military documents.

Kendell of Bronx, NY June 11, 2009

My Aunt mailed me and my brother each a Certified Letter containing a letter and a check. The mail for both items are supposed to be routed to the Baychester Post Office in The Bronx and I'm sure of this because 1) This is where I rented the P.O. Box. 2) This is where my grandmother's mail comes from according to her address and I know my carrier personally. My brother received his letter on Wednesday, June 3, 2009 from the Baychester Station and my letter was never scanned and therefore is actually lost in the mail system. The Letter was mailed from Andrews Air Force Base in Maryland 20762 on May 29, 2009. My brother has already received his letter and sent back the Certified Return Form that was Attached to the letter. When I contacted the Baychester Station they said that they never received the letter and that it was never scanned in at their location but when the Postal Worker looked into the computer he said it asked if P.O. Box xxxx is a P.O. box and someone checked NO when in fact it is. My Aunt has checked with her Post Office where the item was mailed from and they have not received it back as of yet. I have a tracking number to the item and no further information is coming up except for when it was mailed and where it was mailed from. This is totally unacceptable and I can't understand how two items that are supposed to get routed to the same Post Office and one of the letters suddenly becomes missing and no one in the Postal System cannot seem to trace it. I'm about to be evicted because I was waiting for this money to clear my rent situation as well as other bills that need to be taken care of. I want this mail FOUND IMMEDIATELY!

anne of moorpark, CA June 6, 2009

This is the second piece of mail that has not made it to it's destination. both have cashiers checks in them and one of the me were very important papers on my properties and I AM OUTRAGED OVER THE TOTAL INCOMPATENCE OF THE US MAIL. I have lost over a hunderd dollars and important legal papers on my properties just floating around somewhere for someone to open.

adam of las cruces, NM June 25, 2009

i ordered a package. the package was shipped from the store usps said there was a delivery confermation but no body signed for it. how do i know if the post man did'nt just confirm delivery and keep the package for him self. there really should be more rules about how the post office handles packages and there delivery confermation system.

Deontae of Kansas City, MO June 24, 2009

I've had a check mail on 06-19-09 by Proiority mail, and I still have'nt received it yet. I've contacted the sender which is (Xilbris) serval times in regards to my check, however they had'nt sent it yet. I filed a complaint with the BBB, and I received a e-mail assuring me that my check was sent out on 06-19-09. It only takes 3-5 business days to receive priority mail. Its past due, and I need an explanation.

xochilt of los angeles, CA June 23, 2009

i had ordered a really expensive handbag on 6-11-09. i payed express mail so i can have that order delivered right to my door. Well 12 days go by and nothing i received. i went online to track my order and check the status and it happens to be that my item was delivered on 6-15-09 at 9:15 and was signed by xochilt godinez who is me. so what happened was that i wasnt the person that signed this order received. At that time and on that day i wuz at work. Overall they falsificated my signature wich looks really fake and that person took my order.

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