FedEx Reviews

Angelo, the FedEx delivery person, met me at the gate to my community because my gate code would not unlock. He went out of his way to meet me there—otherwise I would have missed the delivery of very important medicine I take called Atruby. When I met him, he had a big smile on his face and was genuinely happy to see me. His smile was so bright, I didn’t even need the gate to open—I could’ve followed that glow straight to my door! I have to say that he’s an excellent representation of FedEx and that he should receive some type of commendation.

Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

Thank you to whoever is pictured delivering order # ** on March 27 at 10:52 in Newton NC, for taking the heavy awkward item down and around to the back of our house. Well done sir..above and beyond.

We want to thank M KC B, the delivery man, who, professional, responsible and thoughtful, took an extra care of our items and helped load them on the trailer in the drive way while we were not home. Thank you M KC B and FedEx. Door tag Number **; location **.

I had to return at TV via FedEx today, my packing skills were very poor and I was emotional about the issue of it not going to survive the journey. Three ABSOLUTELY AMAZING WOMEN in the customer service were so kind to me and helped me by repacking the TV. I am a senior and I was distraught. This made my day and restored my faith in humanity. I will never use anyone but them again. Thank you to you beautiful ladies.

If it was a zero, I would give them a zero. They are the laziest postal delivery company that I know. They left a refrigerated item by my gate at the road in the Sun and didn't even walk to the back door or front door to give me the package that was clearly labeled refrigerate immediately on arrival. It was so bold that anybody could have read it. If it was up to me, I would never use FedEx again.

Zero. Every time I use these clowns the package is late. Not just once every single time. I'm sick of paying extra to have my package arrive later. These clowns are worthless. This is definitely the last time I use them. They are completely worthless.

I have received medication from my pharmacy via FedEx every month for years. My regular FedEx driver recently quit and this month the driver lied and said they attempted to deliver it at 10:15am and that I wasn’t available’ to pick it up. This was shipped overnight so I know the cost was $$$$$. This shipment requires my signature so I have to be present to get it. I have to take a day off and sit and wait for it. I called support and complained and they said they would attempt to redeliver it before the end of the day so I waited all evening and never got it. I had even contacted the pharmacy early and they contacted FedEx and told them it needed to be delivered bc it was a medical emergency. Still, I didn’t receive it. SMH. I now have to wait another day to hopefully receive the medication.

My medicine is time sensitive and is shipped overnight priority delivery, the medicine needs to be refrigerated. However, the shipment sit at the facility and delivered two days later which is no good and has to be reordered.

More than a half of my packages arrive late after sitting just one city away in Durham, North Carolina and many of those items or perishable items for my disabled wife. So I have to get a refund and purchase again and then I don’t have what I need on time! What does show up on time gets tossed onto the porch or in the driveway so it’s broken or damaged! Occasionally, if something has to be signed, then they’re polite enough to come to the porch and ring the doorbell, but otherwise all my purchases are mistreated! I am a full-time caregiver for my wife who is on hospice at home and I work full-time for a job also at home. I do not have time or energy to put up with this kind of mess. People need to do their job and be respectful of other people’s purchases and property and deadlines.