FedEx Reviews

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About FedEx

FedEx provides multinational delivery services and logistics solutions. Its services include overnight shipping, freight forwarding and supply chain management. Founded in 1971, FedEx delivers services in more than 220 countries, offering businesses and consumers specialized express transport and integrated logistics.

Pros
  • Timely package arrivals
  • Careful handling of packages
Cons
  • Frequent delivery issues
  • Poor communication from support

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FedEx Reviews

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    How do I know I can trust these reviews about Fedex?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
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    Customer ServiceStaff

    Reviewed May 30, 2026

    Angelo, the FedEx delivery person, met me at the gate to my community because my gate code would not unlock. He went out of his way to meet me there—otherwise I would have missed the delivery of very important medicine I take called Atruby. When I met him, he had a big smile on his face and was genuinely happy to see me. His smile was so bright, I didn’t even need the gate to open—I could’ve followed that glow straight to my door! I have to say that he’s an excellent representation of FedEx and that he should receive some type of commendation.

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    Staff

    Reviewed May 17, 2026

    Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

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      Customer ServiceCoverage

      Reviewed May 13, 2026

      Exhibited perfect customer service skills ....Pkg was dropped, broke valuable small statue (Mother's Day gift)...but boxes were not insured ...Otherwise, a great deliverer....

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      Reviewed March 27, 2026

      Thank you to whoever is pictured delivering order # ** on March 27 at 10:52 in Newton NC, for taking the heavy awkward item down and around to the back of our house. Well done sir..above and beyond.

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      Staff

      Reviewed March 22, 2026

      We want to thank M KC B, the delivery man, who, professional, responsible and thoughtful, took an extra care of our items and helped load them on the trailer in the drive way while we were not home. Thank you M KC B and FedEx. Door tag Number **; location **.

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      Price

      Reviewed June 17, 2026

      So why do businesses still use FedEx when they have such bad service. A long term simple fix COST! BOYCOTT ANY BUSINESSES USING FEDEX! Please do this now!

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      Customer ServiceStaff

      Reviewed June 16, 2026

      Worst shipping company I have ever dealt with. I spent two months trying to receive my packages while FedEx kept delivering at random times and ignored promises made by their own representatives. Instead of helping, they sent my packages back and blamed everyone else. Customer support was completely useless and provided no real solutions. Complete lack of customer service and accountability. I will never use FedEx again. It's unfortunate that giving less than one star is not possible.

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      Sales & MarketingStaff

      Reviewed June 16, 2026

      FedEx actively promotes scams. Drivers are lazy and don't wanna deliver.

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      Punctuality & Speed

      Reviewed June 16, 2026

      Frustrated with service tracking and timely delivery. Scheduled for 7 days from original delivery date but the package has not moved.

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      Customer ServicePriceStaff

      Reviewed June 15, 2026

      This is the worst shipping company around. I have never had so many issues with any other shipping service in my life. Between lost packages, delays, and an overall lack of caring about helping you, I couldn't recommend using any other service more. I would avoid using them at all costs. I am trying to track down a lost package right now and had to try 50 different ways to try and reach a live person over the phone to discuss only to have them tell me there's nothing they can do and they can't help me.

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      Fedex author review by ConsumerAffairs Research Team

      Since it’s official opening in 1973, FedEx has been focused on delivering products for consumers and businesses efficiently and quickly, utilizing air transport for express shipping. It has evolved since then to include international shipping, ground shipping, FedEx Freight and FedEx Office, which is a physical location where consumers and businesses can pack, ship, print, copy and perform other important tasks.

      • Fast shipping: The whole point of FedEx is to get packages to their destination fast. Choose between ground or air shipping, depending on where your package needs to go and when it needs to get there.

      • FedEx Freight: FedEx Freight is for businesses that need to ship heavier and larger cargo and freight. Generate your bill of lading and set up your shipping preferences online for maximum convenience.

      • Air/ocean freight forwarding: Businesses who need to ship freight overseas can easily utilize FedEx’s Air/ocean freight forwarding service. Download all the forms you need, including customs forms, from the website, then pass them on to your carrier.

      • Temperature control: Businesses that are shipping freight with temperature sensitivities can utilize FedEx’s temperature control options. Temp-assure ground and air keep  your cargo cool by placing it in a temperature controlled container.

      • FedEx Delivery Manager: Take control of when your shipments arrive by signing up for FedEx Delivery Manager. This free service allows residents to customize their delivery time, choose to have their package left at a FedEx delivery location instead of at their home, receive delivery notification or request a vacation hold.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      FedEx Company Information

      Company Name:
      Fedex
      Year Founded:
      1971
      City:
      Memphis
      State/Province:
      TN
      Country:
      United States
      Website:
      www.fedex.com