FedEx Reviews

Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

Exhibited perfect customer service skills ....Pkg was dropped, broke valuable small statue (Mother's Day gift)...but boxes were not insured ...Otherwise, a great deliverer....

Thank you to whoever is pictured delivering order # ** on March 27 at 10:52 in Newton NC, for taking the heavy awkward item down and around to the back of our house. Well done sir..above and beyond.

We want to thank M KC B, the delivery man, who, professional, responsible and thoughtful, took an extra care of our items and helped load them on the trailer in the drive way while we were not home. Thank you M KC B and FedEx. Door tag Number **; location **.

I had to return at TV via FedEx today, my packing skills were very poor and I was emotional about the issue of it not going to survive the journey. Three ABSOLUTELY AMAZING WOMEN in the customer service were so kind to me and helped me by repacking the TV. I am a senior and I was distraught. This made my day and restored my faith in humanity. I will never use anyone but them again. Thank you to you beautiful ladies.

A 32 pound package fell off a truck on my street. Over one week later and multiple requests for Fed Ex to pick up they refuse to. I've escalated the issue and they keep closing the ticket. I've complained about the time and aggravation of having this large heavy item on my porch and I get nowhere. You keep closing the ticket. You have abandoned this item. I'm am so disgusted with your company and how the item was abandoned here at my home. I'm not driving it around. I want corporate to deal with this local delivery failure in 21212 zip code. Tracking number **. I have made multiple calls and want it off my porch now. I want you to stop closing tickets and actually correct this abhorrent customer service. I'm calling the shipper. I couldn't reach the recipient and again, not delivering this heavy package. Your company is just unbelievably unprofessional.

I wouldn’t give even one star …My husband being home SAVED US…This ignorant FedEx worker was going to give us the wrong package and my husband told him, "That’s not ours. We ordered a table"…His excuse was", I’m having a BAD DAY"…Well “YOUR BAD DAY” almost screwed us …DO BETTER!!

Would give zero if able. My company shipped my work iPad via FedEx. They gave me a delivery time. I stayed home and waited. No Fed Ex. Although someone was home all day, I found a door tag pasted to my house. The delivery man never rang a doorbell or knocked. The number listed was only automated. I still have a rotary phone so the number Fed Ex provided continually hung up on me and refused to connect me with a live person. I called a local Fed-Ex/UPS store. They gave me a live person number. The live person gave me a case number, but could not provide me with a number to contact the local office since everything is automated. I could not arrange to pick up package or arrange a new delivery time. I hate this company and will never use them.

I paid extra for 2 day delivery, it has been a week, still no delivery. I was notified by FedEx, my shipment would arrive between 10 a.m. and 2:00 p.m. I waited all day, still no delivery. I looked at the website and it is being held in Oregon, I live in Washington. I called customer service and was told my shipment will arrive before 8 p.m. tomorrow, so I guess I have to wait all day again tomorrow. I must not have a life???

Bad actors useless run around customer service. No result. If your package don’t show they don’t really care. They got their money already. And online chat is a circle of no answers as well as calling customer service if you can get through. I am opting to boycott them and unfortunately any company that won’t ship with someone else. I will never order something that is traveling with Fedex ever again.