Match.com Reviews

I signed up and had no luck with anyone, wasn't attracted to anyone, a long time ago they had other countries on there because of MySpace and I met the love of my life, maybe all these people are on for networking jobs because I see NO soulmates here.

Bait and switch tactics. No such thing as a "free" account, although their website states you have the option and gives the exact parameters you "receive". When I contacted them to ask, they just continually said I was wrong and had to buy to get any use of the service. Constantly being taken down with no explanation why. Days lost to get working again. Ignore distance parameters and does not let you put in match preferences, and you get responses from anything under the sun. It just feels dirty after a few times of using it.

I have been using Match now for a while. Here is what I think. There are many scammers on the site. I agree now with other reviews after I have seen for myself. There are absolutely no doubts in my mind it's true. The fake female profiles are used to initiate the scam set up. They want you send them your cell number and then move you off the site for further private communication. Some profiles are real. Most will never answer your interest in them because the list is too long unless you pay more for a Super like!! Upgrade to diamond for better luck?

Everyone is fake. Horrible app. Seriously. Every person who contacted me was a scammer. Total waste of money.

This company is just bad overall. Do not recommend.

This website is a complete scam and joke. 99% are fake account using fake pictures of nice looking people and AI chats. Save your money and go elsewhere. I would like a refund please.

I paid for a one week subscription and all the women I have met were not the same people in the pictures used in their profile and if you don't invest your money in cryptocurrency or gold futures with them, they ghost you. Save your time and money, do not use this site or any dating site, as there is no way they can stop fake profiles from being created and stop these scammers from using people.

My experience on Match has been rather poor. The matches I have chatted with, even via phone, have been scammers or wanting me to get into cryptocurrency. All have thick accents, that should tell you something. Know the red flags, know your worth, protect yourself... Never send money... Block! Block! Block! #scamhatersadvocate

Match only allows scammers and people with fake profiles. That’s all there is, fake profiles. I have submitted numerous reports for fake profiles.

Phony site after your money. Almost everyone they matched me with was eventually removed as fraudulent. They are still sending me notices of fraudulent matches but won't let me access my account. No reason given and unable to contact customer service even though I am paid.

Waste of money. Too many fake profiles and scammers. When I scheduled cancellation I started getting view from all over the country and nothing near my location.

So I decided to try this app. As soon as I had a profile made, I decided to get the three months of premium service. As soon as my payment went through, they instantly banned my account. Flagging it for suspicious activity. I was then, instructed to produce all kinds of identification, and my full card number for reference of payment. Even after submitting all of these forms, they still flagged me, and banned me for suspicious activity. Even though I sent an ID and everything else, they kept me banned. I am now in dispute over the $90. Which they swear up and down, I never paid, even after submitting proof I had indeed paid... complete trash.

Most dating apps require or offer the opportunity to "Verify" yourself. That means that after creating your profile, you then take a selfie scan that proves that you are the same person as in the posted pictures. On Tinder? I only trusted verified profiles. I know that some people don't trust facial scans, so if someone seems interesting, I give them a chance. Match.com doesn't even have the option of facial verification. Just your phone #. This site is almost entirely fake scam profiles. I have been catfished in every possible way. I will get off this app as soon as my 3 month trial runs out.

After less than a month on Match, I went for a long month-long vacation, I thought I hid my profile but I kept getting likes. When I tried to log in from overseas, I got blocked from my own account with no explanation. When I reached out to Match, I was told the decision was final. I'm not told if my credit card will not be charged anymore. Extremely disappointing to say the least! Avoid at all costs.

Absolute Pathetic support department. Cannot call anymore and they could not care one bit. I paid for a 1 year subscription which was supposed to allow me to do anything but I cannot even send a message to a woman. I reached out to the support department and they basically do not care one bit, they did not even read my frustration e-mail but rather send me a return message saying we do not care, we have your money. The worst customer service of all time. I wasted well over $200 on a pathetic site with zero support. Stay away and save your money.

This is a typical garbage dating site with woman completely controlling the site, (Dominating) most never read your profile nor even know where you live, rude, ignorant, you may get a response but it's within the first 24 hours to 48 that the question comes up, where do you live and where are you working, do you own or rent ....

I joined Match on May 7, 2026 after over a week, I was banned. I was not sent notification. I only found out when I tried to login. Requesting forgot password with no such luck. I reached out to customer service which there is no number so you can talk to anyone, so you’re going back-and-forth with emails which I did. Two days later I got an email saying that I needed to request an appeal due to banned, I had no reason to be banned. I responded back letting them know that I did nothing wrong. I didn’t really communicate with anyone, only to be told two days later that someone named Tyrone did some fraudulent and because I said hello, which is all I did I was banned.

I was banned from Match for no apparent reason other than asking for help to get back into my account. I made several attempts for help but no help ever came from Match other than to ban me. I than get an email from customer service saying my account has been reactivated, and still I couldn't get in to it. When Match ask to verify my account, I used my cell number, and still to this day, I'm waiting for a code to be sent to get into the account. My last email to customer service, I advised them I was contacting the BBB and file a complaint, which I did. My advice to anyone is to stay the hell away from Match.

I previously had positive experiences with Match.com but this time the first day of creating a new profile. After being newly single I was blocked for an unknown reason. All I had done so far was upload a few pictures, all of which were perfectly appropriate. Can't get a hold of anyone in customer service. Have tried for 5 days filling out their forms and emailing several times a day. No responses whatsoever.

Awful. Paid for subscription and a few days later, I can't access my account. Retrieve password doesn't send email when trying. Sent several emails to not customer care and still nothing. Started Saturday. We're going on Wednesday. Terrible business practices.