Match.com Reviews

This is the most stupid dating site with the weirdest ugliest members. Save your money. Rating: 1.1/5 of 4000 people.

LESS THAN ONE STAR. THEY BAN YOU FOR NO REASON. I signed up and was banned immediately- before I ever even used the app.

Do not sign up and pay anything to Match. It is the worst website I have ever used and all the other reviews are true. If you happen to find a real person there the ability to communicate with them is slim to non existing. In my account page I did find a way to cancel my auto renewal and end my account. But there is NO customer service there and I called out 4 fakes and they then deleted their profiles. In a month I still have yet to meet a real person. DO NOT SIGN UP FOR MATCH!

This is the second time that I have used this site, the first time may have generated more possibilities, but I can't remember, that being said, I am an active, paid subscriber as of now and it is the absolute worst. I am under the impression that there are many inconsistencies regarding profiles and their legitimacy. I can't wait for the subscription to end and I will turn off auto-renew a day or so prior. I am under the impression that in 2026 and from here on out dating apps are not a viable resource. They once had their time, but with technology being as advanced as it is, they are fruitless and futile.

Absolute trash. Want to see who views your profile? MORE MONEY. Want to narrow your search? MORE MONEY. DO NOT JOIN.

I just created my profile, verified my phone and email, uploaded my several pictures, provided all information, paid for 3 months subscription and just started to receive emails ... but on next day I was banned for no reason and was not able to log in to my account. It says that I got blocked by Match.com. I emailed to customer service and asked them to explain why I just blocked.

Match.com has become a scam. Worse than all these Chinese dating sites. They want to charge for services never requested, without providing the services paid for. It is a fraud... plain and simple. They must have their LLC license revoked. It is a fraudulent organization, harming a lot of vulnerable people.

Match.com suspended my account before I was even done setting it up. They have refused to tell me why. When I sent a second follow up email, they said their decision was final and would no longer respond to me.

Unbelievable! They charge you for every single move. Can’t message anyone without paying for it nor can you search your area. They show you what they want and then suspiciously run out of people in your area. I’ve told them I want a refund but no reply. They are only interested in charging you for everything and it’s not cheap. Online dating has become a business and they are cornering the market.

Well, I guess this is what Match does because I was also banned without cause. I have been in a vicious circle of AI responses that don’t appear to understand my request, telling me over and over to do the same thing that I keep telling them isn’t working. VERY FRUSTRATING, especially when they are still getting my money. It’s been almost a month with no resolution. When I tried to cancel, they stated to log in and cancel however, the issue I have is that I can’t log in. I asked for a refund; they told me they don’t refund. Well, they don’t help either.

Just another money grabbing app. Thousands of profiles, local? That's c***, lots of bots, and no one ever wants to message back. Don't waste your money.

Signed up for Match.com, and by the very next day, I was completely blocked and unable to log in. I have spent the last three days trying to contact their support team, but they are entirely unresponsive. It is a shame that a company claiming to want business treats new customers this way. They will never get another dime or a single second of my business again. Avoid this app.

They charge you fees without advance notice. You won't know you have been charged until you see it on your bill, or on your Apple account. Then when you try and get a refund it is denied. There are more trustworthy dating sites out there - but beware, Match now owns half of them.

My experience with Match.com was extremely disappointing. I spent a significant amount of time creating my profile, putting genuine thought into my answers and hoping to meet someone compatible. In the middle of completing my profile, I was suddenly logged out and asked to verify my login information. I then received a message stating that my account had been blocked. No explanation. No specific reason. No meaningful opportunity to understand what happened. I appealed the decision and simply asked Match.com to explain why my account was blocked. Their response was that the decision was final, but they still provided no reason or explanation.

This is the worse dating site out there! Don’t get a subscription. If you do and try to cancel they lock you out and keep charging your bank account every month!!

I was banned with no explanation. Took several emails before they finally responded.

I had my subscription for 3 months. Unbeknownst to me it was set on auto renew which I absolutely did not want because it feels like 80% of the profiles are fake. I was pretty constantly under attack. The day after it auto renewed I contacted Match with no response. 3 days later I contacted them again with no response. I then contacted my bank, and after that match.com blocked my account. Still no response, still no refund. So the free membership apparently no longer applies to me. It feels like I am in a argument with a Junior high kid. Which is honestly who I think might be running that joint... Buyer beware

I paid for a one month plan that said it included texting with others. Well, I was only able to text one way. One way texting on a dating app??? I have emails that so and so likes me, yet there is no way to communicate with these people, even though the plan was supposed to let me do just that. I was on this site less than 24 hours and am unable to get a refund. There is no way to contact their staff. And the online message only says there are no refunds, unless you die. What the...?? So basically, they have stolen my money. They sold me a plan that does not exist and refused to refund my money after less than 24 hours. That is a ripoff.

The site seems OK, but after paying for a subscription, my account was banned. I emailed the proper department three times, but nothing was done about it. I didn't do anything or go against their rules. It's so unprofessional for a business not to correct the issue or respond or provide an update on it!

Horrible app, get banned for no reason I just opened account, then confirmed through email and phone and got banned. Now I need to go through all this process to reactivate. So now I am thinking why I need to loose my time on it. Customer service rude as well. I hope it will help someone.

Match.com has the largest concentration of cruel insensitive women on this planet. After a year and a half of trying the best I had was 2 dates before being blown off. The is THE place to go if you want to learn to hate women. I get several scammers a week reach out. I try to communicate with Match they just send the same lame AI responses. According to an AI assessor I ran. Less that 18% of the total people on the site actually find someone to date for at least 2 years. The site is all a bunch of lies.

Sad to say that one of the most sought out dating sites has terribly declined. I was trying to change some things about my two profiles (I only should have one). I reached out to rectify after which fraudulent charges were placed on my credit cards and I have since learned that you cannot talk to a customer rep by phone. I reached out again and AI or whatever thinks it's a password issue. I detailed the complications and I'm still waiting on a response. I try to give everything and everyone a fair shake. This is ridiculous. Beware if you use this site.

Warning to honest people. Do not use this site. It's nothing but phone ** scams wanting money. Stealing your profile and fraud. The only way to contact the company is email. They don't respond. My profile was stolen. They don't respond. I can't enter and get a refund. Every morning they email a list of scammers. It's a cesspool of fraud.

Not quite sure I want to find a man who can not exercise. I am going to be the first one to have to push him around in a wheelchair with his money as he gets older.

This is a hoax. There are no real interpersonal correspondence going on here. You can not get customer service. These profiles you see on there are not all real people. I have yet to meet anyone even though I have been notified of several likes. I have sent numerous messages to women with ZERO responses. It is not what it appears to be.

Beyond imagination this company. First, the fake and phony old profiles amaze me how this day and age they even exist. No customer service at all. I was banned out of nowhere one day. This is the biggest shame and I cannot believe they are not banned themselves.

This was my first time trying online dating, and NEVER again will I try it. I was communicating with about 8 people. Within 2 days, 6 accounts had been deactivated for fraud. The remaining 2 clearly were frauds as well. I have reached out to the Customer Care team several times, with no response. I am going to contest the charges on my credit card for this crappy dating site. IT is terrible. I DO NOT RECOMMEND.

Match.com has poor customer service and a frustrating sign up process that often fails during cell phone verification or email verification. No Support & verification errors. I would avoid this service at all cost.

I was charged multiple times on my credit card in the same month. These are extra charges and there is no contact number except email. Several attempts made through email with no resolution. Don’t give them your credit card information!

Match is the worst dating out there. No one reaches out to you. All fake profiles and everyone is from another country. The section of ‘who viewed your profile’ is a joke - it’s all random and irrelevant dates of when someone ‘viewed’ your profile. When I was able to contact the 1 person at Match, they could not care less. Customer service is non existent.

Absolutely atrocious. I have an account under my email and a username. I have had ongoing issues with trying to log in. I continue to receive matches and likes, yet I cannot log in and receive errors but I try to reach out to customer service and nobody will respond to my emails. No matter how many I send. So my picture is out there on their site and they use my images without my permission and without me allowing to delete them. How illegal is this? If I do not have permission to access my account because they will not fix the problem? Match.com is a complete joke.

Horrible website. I joined and I was banned on my first day. They would not tell me why. I filled out 3 appeal forms and sent over 5 emails. I finally had to contact my bank to stop payment. You can't log in to the account to cancel your subscription if they ban you. What a money scam!

I am trying to cancel my subscription and have canceled them numerous times. Can’t get a refund because there is no one available to answer me. This site Is terrible, all so call matches are all fake people. Please shut this disgusting site down, thanks.

I subscribed in error. Within about a minute. I had sent a communication to Match.com telling them this was an error. I thought I was subscribing to a different page. I need my money to pay my mortgage. I asked very nicely for them to please cancel the subscription and refund my money. Again. I did this within about one minute of subscribing. I am not receiving any response back. Human error does exist, and people make mistakes. I would expect that someone would be understanding and take care of this for me as soon as possible.

Terrible Terrible Terrible!! I was given a prompt to change my email. Never received email link to change my password. Spent a month going round and round with customer care which is AI driven with no resolution. I can't even delete my account and reoccurring subscription payments. I had to cancel my credit card and have filed complaints with BBB, FTC and attorney general. I'd advise everyone with issues with this dating scam app to do the same. The more noise the masses can make someone will eventually listen and shut this scam down.

Match.com is nothing but a waste of time and money. I was on the app last year. Did meet some people at first and then the amount of “likes” and “views” started dwindling. I canceled the membership when it ended and immediately had over 50 views and over 15 likes in one day. Of course I couldn’t communicate with anyone because I canceled my membership. I figured it was just a fluke. I got back on the app and renewed my membership 6 months ago. Had very few likes and not a significant number of views. I canceled my membership yesterday and wouldn’t you know, I have over 80 views this morning and 18 likes. It’s not just a fluke. I believe that Match.com boosts your profile after you cancel your membership so that the only way you can view or communicate with anyone is to renew your membership. I’m wondering if anyone else has noticed this.

Awful platform. Started creating a profile. Put in my info, uploaded a picture of myself, instantly got banned for no reason. They declined to indicate why and simply said “we consider the matter closed.”

A total rip-off. They have been charging me double and then added a huge charge. I can't call them, as their number is an automated response to contact them on-line, which I have been able to do. I finally found an email address, but their response was again to direct on-line. In addition, my experience was forgetful. I've had more luck out in the real world. Several match likes were scams (5) and most others were inactive. It's a total rip-off.

This company has horrible customer service, they are only interested in taking your money. I lost access to my account for some unknown reason, just could not sign in, tried the route to reset password and never received an email with a link. Have emailed them everyday multiple times for over a week and only have gotten automated responses that do not solve the problem or tell me to log in to my account and complete a form..... which is the problem, I can't log into my account. Meanwhile they just charged me $150 for renewal, which I had set up as cancel. Beyond frustrated...... DO NOT SIGN UP ON THIS APP. IT IS THE WORST!!!

It is NOT a Good Website when my Phone Number isn't Working With it ☹️.