eHarmony.com

I cancelled two weeks after joining and eHarmony keeps taking money out of my account. I want my money back. This is a scam. The matches they send were people I'd never be attracted to, both physically and intellectually. I want them to stop taking money out of my account and I want my money back.

My monthly payments are coming via my credit card. At this point, I no longer wish to remain with eHarmony and would like all payments to cease. It is difficult to contact anyone in your organization. I would be grateful for any assistance that you can offer me regarding this issue.

I cancelled, but eHarmony renewed me anyway. I was careful to go online and cancel before the deadline for auto-renewal. I got an email from them, but foolishly did not look at it. I assumed it was verification of my cancellation. Not so. It was verification of my automatic renewal. I didn't notice it until I saw the charge on my credit card statement. So if you want to cancel, be sure you have verification that you did cancel. I would call as well as email. They did give me back $97 out of the $137, but that does not satisfy me. They clearly chose to ignore my cancellation. I will use my remaining month to let members know that they need to be careful when they cancel.

Wanting to be real, I provided eHarmony with my information that was true, real and can be verified. I paid them. They said their system didn't recognize my information and that I'd have to pay them again. Huh? What a scam.

I lived near Princeton, NJ, and when setting up my preferences, I specifically indicated no more than 30 miles from my location. Why in the world would you, eHarmony, continuously send me matches from locations up to 300 miles away? Today, I was matched with someone from Toronto, Canada. I printed that page out for my records. For a single father and a full time job/business, who's got the time to drive all over the states? I also specifically asked for profiles with pictures only. Why do you keep sending me the ones without any pictures or profiles with a total of seven sentences? Do you think I am going to waste my time clicking on 'communicate with her now' button? With whom exactly am I communicating?

But the following takes the prize: I am just about two weeks before my 3-month subscription expires. All of the sudden there's an influx of matches: one from Canada (mentioned above), four from WV, one from VT, three from MA, five from upper NY and four from NJ. But what really annoyed me is the fact that some of the matches that I archived are now back in the 'your matches' list. One match (I have a printed copy of that match) is no longer active and cannot accept any communications yet five weeks later, she reappears again. You hold a patent on match making? What a joke! No, it is more like a well thought-out scam. I see another huge class action lawsuit cloud forming over the horizon. Shame on you!

For those who still want to give this company a try, here are a few pointers: Don't give them your primary email address. Within days of signing up, I started receiving "eHarmony member wants to communicate with you" spam/virus emails. If you must open eHarmony emails, open them from your Blackberry or iPhone. Don't open them on Android phones without an antivirus software installed, same goes for your PC/laptop. Pay with PayPal even if you're not planning on auto-renewal. PayPal is there to protect your interests and has a huge leverage and has an immediate transaction notification, which gives you enough time to file a dispute. Document everything and save a copy. Call them at eHarmony Customer Care tel# 800-263-6133, and then send them an email outlining the nature/subject of your call. That way you'll have a paper trail. It'll also be useful to gauge just how fast our emails are responded to, if at all. For all honest and genuine people out there, we deserve better.

Today, I received yet 125 unwanted spam emails from eHarmony. Since they are coming from multiple individuals that no longer have that email, it is not always caught in my spam folder and eHarmony fraud division/customer service department has been of no help. Please do something.

I complained about the hundreds of emails that I have been receiving everyday for almost a week. I do not have an account with eHarmony nor do I want one. The emails filling the inbox up are from mail undeliverable mail recipient from eHarmony and they just keep coming. I contacted the company on Friday and nothing has stopped or even slowed this down. I am sending it straight to the spam box but it's filling up just the same.

Today is Monday, April 9 and I am still receiving at least 30 daily unsolicited return email messages to my personal email under the cover of eHarmony's VP. I have opened an incident report with eHarmony and followed up with another complaint call today. The above mentioned Eli informed me that he was going to direct this problem to their Accounts Specialists' Dept since there has been no resolution to my problem. I do not think that changing the password to my email account, as I was originally instructed from Jordan, will resolve anything. I understand that these are not originating from eHarmony but since their reputation is on the line, I would think they would assist me and all others experiencing this problem in investigating the source of these messages. I do not have the software capability or IT department resources to do this.

I have been receiving at least 20 emails per day in the past weeks from eHarmony stating the mail to ** was undeliverable. The majority have been Hotmail address being returned. Several were through postmaster@hotmail and others by mail system Ecelerity. I have contacted eHarmony, but cannot get these to stop.

I have been receiving at least 60 emails within the past week from eHarmony stating the mail to ** was undeliverable. The majority have been Hotmail address being returned. Several were through postmaster@hotmail and others by mail system Ecelerity. I have contacted eHarmony but cannot get these to stop.

I have been receiving at least 60 emails within the past two days from eHarmony stating the mail to ** was undeliverable. The majority have been Hotmail address being returned. A few were through postmaster@hotmail and others by mail system Ecelerity. Today was a new one, mail system at host **. My husband emailed noreply@eharmony.com and Postmaster@hotmail.com requesting each to stop these emails since no one has ever enrolled in these services at this email address. These messages ping my phone every time and they started yesterday morning at 4:30AM, and continued through at least 10:30AM. Today, they were sent at a more accommodating 6PM. Regardless, they are annoying, interrupting my workday and causing me to worry someone has stolen my identity. I will be contacting the Postal Inspector's office to see if they can assist me in any way with this issue since I am not getting any response from Hotmail or eHarmony.

eHarmony unwanted emails - I have been getting mail delivery failure notices from eHarmony for several days, sometimes as high as 60 at a time. I have never signed into eHarmony. I want this stopped immediately.

They are obviously not trying very much to match me. There have not been any new matches. I dislike a grown man with hair down to his chest. Please do not show me that again. Since they have an ad which even states if you pay $42 per month, you give it your attention, more than others apparently! I really am surprised at this attitude. I would appreciate they try as hard as "Match" does and as hard as you did in the past for me. Thank you!

Unwanted emails - I have been getting mail delivery failure notices from eHarmony for several days. Sometimes, as high as 60 at a time. I have never signed into eHarmony. I am a very happily married person for the last 51 years. I want this stopped immediately.

Membership renewal: I tried repeatedly to cancel membership and was not only continually billed, but despite five phone calls and reassurances with each call that a manager "at headquarters" would call me to resolve matters, I was never contacted. It may be that I'm still erroneously being billed after not using the service for over three years.

This is the second time this has happened. I keep receiving mail delivery failure from hundreds of email addresses from eHarmony that I did not originate. Why is this happening? I am not a member of eHarmony. I want this to stop. Yesterday I had 125 messages in my inbox that I did not send. I want this to stop.

I want eHarmony to stop sending messages to my computer. Enough is enough! I have been married for 45 years and I don't need this matching **! Is there a class action suit against these people? Why not? Eharmony infringes on my freedom to select what I wish to watch by forcing their ** onto my computer and down my throat! An attorney may call us "as long as there is no payment required!"

I have received over 300 messages returned from people I do not know and the subject is eHarmony thanking me for being a member. I have never been a member nor do I wish to become a member. Please remove my e-mail address from your spam mailings.

My account on eHarmony was charged for the renewal of 6 months. I called and said I'm not interested in using eHarmony for the next 6 months and I want my $140.97 back. Even if they charged me $20 for one day (use), it is extremely high. No credit for my account. I call within 24 hours. I find if their company wanted repeat customers, they would work with their clients. eHarmony is a total rip off!

I want to cancel. Don't charge my credit card again. I have looked at 50 profiles and no one has called me back. I think you are a big rip off.

eHarmony site makes it impossible to change my status. If they want me for a customer, they should call me and show me how.

We have compiled an email with about 1,000 names which we are going to be sending to you this week. This complaint is about your advertisement on the Rush Limbaugh Show. We have written to other sponsors and they have already decided that their affiliation with his show is not worth the damage it will do to their company. You have a massive amount of women using your site for dating and many are furious as women with your affiliation.

We will no longer be using your site if you continue to sponsor a man who clearly hates women and has incited national news and anger. The backlash from a man who would openly malign women with no thought is not worth our using your site. There are many more to choose from. The national outcry on this is going global now. If you choose to continue to advertise on a show that openly chastises women to the point of our president calling her, then you are a site that can no longer be trusted by women. The decision is yours to make. However, be sure that women will ban your site realizing that you, too, do not care.

My checking account was debited after I specifically declined to renew. Refund was said to be given but would take 7-10 days to return to my account. This is completely unacceptable.

I give up. I don't have any luck connecting with someone and then when I do, they are scammers. I am a widow and these guys are breaking my heart all over again. I belong to a few other sites and it's the same thing. I want to cancel my membership and I would also like to see if I could get some of my money back. I feel that I have been ripped off. I really don't know any other way for you to make this right.

I tried eHarmony for a month in early 2009, and like many others on this site, didn't receive many matches. If I were to try to contact someone, I was given a list of questions to answer, and it took a long time to go thru. For that whole month, I only had contact with one man, everyone else I never heard back for. If I wanted to receive more matches, I had to change my search preferences, which I was totally against. At that time, they wanted to charge me $60 a month for this service. To me, it's like paying for love. I don't understand why these sites make you pay to find love? Why can't they offer things like this for free? When we go out into the real world, we find love and it doesn't cost us a penny! I cancelled my account, told them I didn't want to receive anymore matches, and that was that. I actually found the man of my dreams a few months later without the help of a dating website. I can guarantee all of those websites are exactly the same.

Lol my only complaint: I have a three month contract with eharmony and it's only February. When I log in, it doesn't seem to register. Can you please look my record up and see what the problem is? Thank you.

I joined eHarmony for a year and left after 6 months; without actually meeting anyone! To begin with the questionnaire seemed overly long and complicated, concentrating on superficialities while paying little attention to aspects I thought were important.

The result appeared to be 2 contacts on borders of my area, and around the upper limit of my age range, neither of which replied to my icebreakers. Meanwhile, I was sent a marketing survey, which I ignored since I have a low regard for marketing. Later, I was sent the same survey with the message that was due to technical problems, they'd lost the first survey and would I fill it in again? That was when I told them I'd paid them to find me a woman, not to pester me with how well they were presenting themselves, which I couldn't care less about.

By that time, a friend had alerted me to a Methodist lady he'd found on the web who'd joined eHarmony and was told she was suitable for no one! I think computer dating can isolate people rather than bring them together, but it was going to get worse than I'd bargained for. About 5 to 6 months after joining, I found that, due to the complicated nature of the questionnaire, there was another account in my name with another of my emails which I couldn't access and which held 32 contacts! Ah, well, surely then it was just a case of transferring those contacts over to the account which worked. No, it wasn't: I would have to fill all those bloody online forms in again! At that point, I lost patience, closed the accounts and demanded a refund which was flatly refused.

It was after that when I found this website and was staggered by the number of complaints about eHarmony on it. Particularly concerning were those regarding a continuing unauthorized siphoning of money from dissatisfied customers accounts. I'm lucky in that this doesn't appear to have happened to me; but the experience has left a sour taste in my mouth. By now I've found that many people have negative experiences of eHarmony so it's a classic case of being wise after the event, something I was hoping to avoid. Also, it's clear that eHarmony is a disgusting exhibition of the commercial world making the most financially out of dissatisfied vulnerable people and their dreams while offering, well crap frankly. And let's face it, bullshit aside we are all vulnerable to a greater or lesser extent when on our own and hoping not to be.

The charge was to be $29.95, but I'm charged $59.95.

The first week or so I received lots of matches, but after that, for the last month I have been a member, almost nothing. They say they are trying to find more matches. Gees, I thought this was huge site? I also do not like the fact that I have no control over choosing my matches. If they don't send me matches, I have to sit and twiddle my thumbs and wait. I cannot go "shopping" for men like I can on the free site "Plenty of Fish."

I joined eHarmony in December 2011 for three months. I asked for matches within my area only to be sent matches of very old people from every other country. I logged on and spoke to a service rep on their chat line, and told her I wanted to cancel my account. She suggested she adjust my settings and see if that was better. I told her I would give it a week and if they couldn't deliver what they had agreed to I would cancel my account. After waiting a week and receiving no matches at all I cancelled my account through their online cancellation. I sent them three emails, which they "can't find" and logged on and cancelled my account once again; however, I have been billed for two more payments from my credit card.

I would expect to have to honor my side of the agreement if eHarmony had honored theirs. They haven't supplied any matches in this time (even though account was closed) but have charged for a service they didn't provide. I have spoken to them again on their chat line and also rung them, but keep getting fobbed off. Now I am informed they will send my complaint to an account specialists. I want my money back that eHarmony has debited from my account. This is a scam and the company has no interest in being honest or upfront with the people that they are dealing with. They have two business days to contact me, then I am going to Consumer Affairs.