eHarmony Reviews

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About eHarmony

Los Angeles-based eharmony launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship.

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eHarmony Reviews

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    Page 1 Reviews 0 - 40
    Sales & MarketingPriceOnline & AppRates

    Reviewed Aug. 8, 2026

    I paid $260 for a subscription hoping for a quality dating pool, but it was a complete waste of money. Within my very first hour of using the app, I completely ran out of potential dates and matches. The platform ran out of men in my area almost immediately. Do not recommend if you want an active, populated dating pool for the price.

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    Staff

    Reviewed Aug. 7, 2026

    Love Love Love Eharmony. ❤️ So much fun and fabulous way to find love. So so happy I gave Eharmony and online dating a chance, I met nice people. The best. Thank you Eharmony for your wonderful help.

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      Customer ServicePriceRefunds & Payouts

      Reviewed Aug. 7, 2026

      Eharmony is corrupt, corrupt, corrupt! I never once went on the site, yet they continued to charge me. There is no customer service to speak with. They’re bought and paid for on the Better Business site. They’ve submitted fraudulent inquiries to a collection agency who’s been calling me. Sickos - do better and they claim to be Christian. Very disturbing 😡

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      Transparency

      Reviewed Aug. 5, 2026

      Big waste of money. They restrict you from updating your profile. Hardly any matches in my area. And they do not provide a search for similarity on political affiliation.

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      Customer ServiceSales & Marketing

      Reviewed July 29, 2026

      The worst experience ever. Tried to cancel and wouldn't let me. No one will take a phone call or talk to you to try to work it out. It's a scam as far as I'm concerned.

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      Customer ServiceOnline & AppStaffTimeliness

      Reviewed July 28, 2026

      Worse dating site ever. They won't help you navigate their website. No response ever from customer service

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      Verified purchase
      Customer ServicePriceRefunds & PayoutsStaff

      Reviewed July 25, 2026

      I tried canceling my subscription within an hour of getting it, and I was not allowed. I stayed on since I was paying for it anyway, It's only been a month and I was matched with a felon who got out of prison within the last 3 years. I had another match that had TCDJ as university and was literally dressed in his prison uniform. There's several matches that are clearly fake. I have experience with helping people with fraud. You get someone from Canada trying to "like" you.... yeah no thanks.

      I clicked like on a few profiles that seemed legitimate and they are not even active. Tons of men the site found compatible with me that are clearly not. I've only had 3 matches that have been worthy of talking to. What a waste of money. Please do yourself a favor and do not sign up. Or maybe do so there's more legitimate people. Either way, be careful!!!! Watch out for love bombing, phone numbers, etc. Take your time before trying to meet someone in person. If you are a kind and genuine individual, know that you have a darn bulls eye on you.

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      Customer ServiceRates

      Reviewed July 25, 2026

      Worthless dating site/app. 0 real matches in 2 months. Only matches I have had turn out to be scammers. Customer service is nonexistent and worthless. Giving a 1-star rating because they don't have an option for negative numbers. DO NOT WASTE your money, like I did. Sign you up for 3 months with no way of canceling service. Complete waste of time.

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      Reviewed July 25, 2026

      Absolutely dreadful service. I would never recommend this to anyone, outside of an enemy. I am currently owing them some 265.00 because I don't want to date someone on the other side of the world. When I explained what was going on, I just got a blurb saying, in essence, "You signed up, now you owe us." It's just this side of fraud.

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      TechSales & Marketing

      Reviewed July 20, 2026

      This company is by definition a scam; I signed up hoping to see if there were other matches but unfortunately there are none to be had; within 12 hours of signing up I expressed that I wanted to cancel due to lack of matches they said they have the right to hold me to the subscription contract. Do yourself a favor and don’t sign up.

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      Verified purchase
      Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsValue

      Reviewed July 20, 2026

      Excited about joining e-Harmony to find a partner, and be disillusioned in less than 3 hours later. I decided to pay for this service based on promotional ads - which later revealed to me that this service is just not worth it with limited profile selection, limited selection of preferences and an abundant amount of profiles "not logged on" 3-5 years past. !! BUYER BEWARE!! In reading the cancellation policy it appears that several other States have a better consumer protection policy than New Jersey. The inability to cancel this subscription after less than 3 hours of perusing the website, is just unbelievable.

      Unfortunately, I'm stuck with this lousy service for the next 12 months - the reason (I believe) that the Cancellation Policy is written the way it is, is to trap the consumer with no way out. Some would call this a predatory practice. I'm guessing that, if a trial period for 3 - 5 days (or even for 24 hours), would be available before a final purchase would take effect, would be detrimental to this business. !! BUYER BEWARE!!

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      PricePunctuality & Speed

      Reviewed July 18, 2026

      It's the worst thing ever, a month later and says I haven't had one profile visit, but if you like big companies constantly asking you for more money and offer nothing in return eHarmony might be for you.

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      Honesty & Transparency

      Reviewed July 13, 2026

      The worst dating site I have ever used and total dishonest, the lies, and deceit runs deep here, they take your money then dictate to you how and who and when you will contact whom they may or may not allow you to contact, yes they make it hard on anyone they do not want you to contact and they make it hard on you for whom you wish to contact then make you pay thru the nose for the service, they discriminate against people for showing them they are wrong or have complained about them also. . Terrible liars, will BS you about claiming things are wrong with your computer when it's them causing the issues, I think they are bias against Christians and jews, republics also, they have a political bias and a religious one also. Rotten to the core this Place. Run away from this place.

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      Staff

      Reviewed July 11, 2026

      At first when I went through profiles, I saw a pattern and soon it was obvious that this was a high end POF. Soon I ran out of profiles, and it asked me to expand my search by changing preferences. I refused. Then suddenly out of nowhere I lost my access and after dozens of requests to reinstate my access I was not given any help at all. This was such a waste of time and effort. I say run and go somewhere else.

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      Verified purchase
      Sales & MarketingOnline & App

      Reviewed July 7, 2026

      This app used to be good. My friend who met his wife on this app recommended it. However, this app is not as good as used to be due to fraudsters using AI technology to victimize the dating app users. Since many online dating fraudsters are **, being an ** using online dating app is in a triple-disadvantage position. 1st, the fraudsters target **. 2nd, app users avoid dating Asian since there’s a risk of encountering a fraudster. 3rd, even the app itself won’t let me post my photos or being extremely picky about what photos I can post. I checked other non-** profiles and found out they could post the photo with similar background and eyewear while I cannot.

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      Staff

      Reviewed June 29, 2026

      I used eHarmony for much of 2025 to find a wife. 90% of the women are fake (catfish). eHarmony puts no effort to confirm if the identities of the people using the site are real. They don't care, they just want your money. I am now happily married from other real solutions, eHarmony was not one of them.

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      Price

      Reviewed June 29, 2026

      Please, please do not use this dating site. There is no one participating on it. And the few men that reached out to me were scammers. It is shocking that there are no serious daters and almost no one participating in this dating site. The cost is way too much and you get next to nothing. Go with something else that people are actually using. Like Match - which isn't exactly a great experience either but there are choices and real people on there. Good luck in your search - don't go use eHarmony!

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      Sales & MarketingPriceRefunds & PayoutsRates

      Reviewed June 21, 2026

      eHarmony. eHarmony supposedly be one of the top sites but it's nothing but a rip off. I was on the site for three weeks and all they sent me was overweight men that looked like former drugs addicts. It was horrible. I asked for a refund for the three months minimum I had to pay for and they refused. Anyone looking to use this dating site I say run! It is not worth $5 of your hard earned money. I had to pay $87 x 3 months and not one like, message or anything. I consider myself attractive where I should have received at least one inbox when their site rated my profile as a top catch but yet crickets and the men they sent me were horrible. This site is horrible and their set up is worse. You can't search the data base unless they send you the profile. Beware of Eharmony Dating Website. It's another scam in my opinion.

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      Refunds & Payouts

      Reviewed June 19, 2026

      eHarmony used to provide SO many profiles to scroll through but recently, I’m only able to see a few before getting the message to expand my search. My search is already plenty wide. Eharmony has absolutely tanked. I’m trying to get my money back! 😠

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      Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

      Reviewed June 12, 2026

      It’s a scam! Pay money for nothing! You get one matching profile at a time. You either go with it or delete it. If deleted it’s gone for good. You won’t see it again. If you don’t get any good matches and delete them you’ll have no profiles to even view for days or weeks! I can’t believe I paid for this crap. Hopefully this helps someone else save their time and money and try something else because eHarmony is a joke! Nothing but a ripoff scam!!!!

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      Reviewed June 12, 2026

      Nothing but overweight people. If your in shape don't use this site. Big waste of money and more important my time!!!

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      Reviewed June 10, 2026

      User support is delayed and sometimes non-existent. There is a high number of frauds. Most are obvious. Unfortunately, the other legitimate online-dating options are minimal (at best).

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      Reviewed June 10, 2026

      Terrible website. There are very few people on this site. They are selling something they do not have. Rip off.

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      Customer ServiceStaff

      Reviewed June 7, 2026

      Eharmony has been the worst dating app I have ever been on. Most of the profiles don’t even have pictures. When I called customer service they were not helpful at all. Don’t join this!

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      Customer ServiceTechSales & MarketingBilling

      Reviewed June 6, 2026

      eHarmony is a scam. During a two month period, the contacts I received turned out to be both scammers. One wanted me to give her $4000 after just one week of correspondence. All the other contacts they sent were incomplete with no picture and very little information about who they are. I had to have my atm card replaced, so the last payment did not go through. After deciding that there were only a few months left on the one year (bogus) contract, I gave them my new card number. Yet they still blocked me and continued to ask for a new card. I responded with "it will be a cold day in hell before I try again". STAY AWAY FROM THIS SCAM.

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      Sales & MarketingBilling

      Reviewed June 4, 2026

      Total scam! I had to cancel my credit card so they would stop stealing money! Run. Don’t walk.

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      Reviewed June 1, 2026

      Perhaps someone more clever than myself can come up with a better name than Scamharmony or Escamarmony, but that is my experience. A never ending stream of scammers.

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      Customer ServiceSales & MarketingRefunds & PayoutsStaffBilling

      Reviewed June 1, 2026

      Even though I stopped the automatic renewal with the eHarmony March of this year, they turned around and turned the renewal back on and now have billed me $406 and shares my membership goes to 2028. I cannot get access to my account to stop the automatic renewal and cancel the membership unless I pay this amount. I don’t understand their practice. I received an email in March confirming the automatic renewal was turned off and all of a sudden this May I get a notification that my account is renewed for another 12 months and I owe $406 but I cannot gain access to my past account unless I pay him this amount of money to turn around and do the same thing I did before. Cancel the account and turn off the automatic renewal. It’s a vicious circle with these people. I find their practice to be deceiving and a scam.

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      Customer ServiceCoverageSales & MarketingStaffBilling

      Reviewed May 26, 2026

      Soon after my 4 months, after having made my last payment for my 12 month subscription, they changed the ‘find members’ function. Now you see only one profile, and before you can go to the next one or see any others, you must decide to either like that person or permanently remove them. Many profiles are terribly incomplete and/or have only pic, so you are forced to search one by one and make a decision before seeing another match. And so now the ‘visitors’ page is truly a list of everyone who has permanently removed your profile just to see if someone better looking pops up, I guess. Oh, and the moment I changed my notifications to exclude only their newsletter and dating advice articles, I stopped getting ALL email notifications and they didn’t care to address this problem let alone fix it.

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      Customer Service

      Reviewed May 24, 2026

      Even though eHarmony has pictures of me, they now changed the signup, so they want another pic. This is foolish. My pics are very seeable as they are. Also be very careful they will start sending you so called "dates on the other side of the country," which is ridiculous. I would tell everyone not to use this so-called service.

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      Reviewed May 16, 2026

      Awful experience. No choices. Same choices over 3 mo. Many profiles with no pictures - NONE.

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      Sales & MarketingPriceOnline & App

      Reviewed May 14, 2026

      By far the most expensive dating app. Very few candidates within my 100 mile radius, with no viable candidates. The app limits my ability to change or add profile pictures for the rest of my subscription unless I renew, which I will never do. Of the 6 different dating apps I have tried, this is the most expensive with the least results.

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      Customer Service

      Reviewed May 11, 2026

      It's a hoax. It's a hoax, wasted all that time. Wish I would have read reviews first. It deserves one. You never get a response. I don't think the profiles are real.

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      Reviewed May 11, 2026

      I met my wife on here in 2007. We’re still happily married. This site gave me my life. I’m 64 now and if you’re looking for a real relationship here it is.

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      Verified purchase
      Sales & MarketingOnline & AppRefunds & Payouts

      Reviewed May 9, 2026

      Wanted to test out the app so I got the cheapest option 3 months of paid subscription $150.00. It's the only way you can see who is near you and what they look like, total scam. 4 people use it close to me and I live in a major city. I asked for a refund on the two months I didn't use. It's against their terms that were never shown to me. They can only put my account on hold for a while. Stay away, they can't compare to other dating apps, so they use this predatory practice to stay in business.

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      Reviewed May 8, 2026

      Useless app and website functionality, identical to Tinder. They removed all profiles search and destroyed the entire point of browsing profiles.

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      Customer ServiceRefunds & PayoutsStaff

      Reviewed May 6, 2026

      Eharmony is awful. Just joined and there is one match within 100 miles. Talked to customer service with no help. They are scammers. No trial period and not willing to give any refunds. The customer service was able to stop the auto renewal. Oh wow, thanks for nothing.

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      Customer ServiceTimeliness

      Reviewed May 5, 2026

      I joined because of high praise on reviews. Matches were from hundreds of miles away, certainly not what I bargained for so I stopped paying. They sent me to collections, I wrote an email to them and received no response. I’ll never join another site like this one again, very unhappy.

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      Verified purchase
      TechSales & MarketingPriceRefunds & Payouts

      Reviewed May 5, 2026

      Like the other posts, this is a total scam! I barely tried the service and decided it wasn't worth the cost, considering the increasing cost of living. I requested a cancellation and was informed I'd still be charged for a 24-month subscription, even though I'd only used the platform for 2 months. I was offered the opportunity to appeal and swiftly declined. I didn't want a refund, just to stop future charges. Eharmony will pick corporate contracts over customers. Don't fall for it. Very disappointed and will continue to get the word out wherever I can.

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      Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenanceStaff

      Reviewed May 4, 2026

      Eharmony was great back when it first started, years and years ago. Now it has become 90% fake ads. On top of that, they sent me some kind of reverification code process, but it does not work. As soon as you enter the code they email to you, it will tell you the code is expired. Any connections I may have had are long gone, as I have not been able to access the system in a month. They refuse to fix the problem. They refuse to refund the several months of membership time I had remaining. Customer service is non-existent and I suspect is mostly A.I. DO NOT WASTE YOUR TIME OR MONEY ON EHARMONY!!! It is frustrating and expensive and will get you nowhere.

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      eharmony author review by Mark Brooks

      eHarmony is the largest dating site geared specifically towards long-term relationships and marriage minded singles. They claim to be responsible for over 500 new marriages every day in the US.

      • In-depth entry questionnaire: eHarmony asks all of its members a little more than 300 multiple choice questions before allowing them to enter into their ranks. This in-depth questionnaire is geared at giving the site enough information to help provide you with qualified potential matches.

      • No Searching: In sharp contrast to other dating sites, eHarmony does not allow members to search directly for matches. Instead, it uses the answers from the questionnaire to provide you with a selection of daily matches that should be compatible with your needs and desires in a partner.

      • Guided Communication: Instead of sending off an email or wink like you would do on most sites, eHarmony takes members through 4 steps of guided communication before allowing you to continue with open communication with a new match. The guided communication is designed to help assure compatibility and that you don't waste energy on bad matches.

      by Mark Brooks Online Dating & Matchmaking Advisor

      Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs OnlinePersonalsWatch.com. He prides himself on being a New Media Futurist and can be reached at LinkedIn.

      eHarmony Company Information

      Company Name:
      eharmony
      Company Type:
      Private
      Year Founded:
      1997
      City:
      Los Angeles
      State/Province:
      CA
      Country:
      United States
      Website:
      www.eharmony.com