ConsumerInfo.com and FreeCreditReport.com

Charge on my credit card - I am being billed monthly for a service I did not ask for.

These people are criminals. They need to be prosecuted. They do not verify credit card info. I have had to replace my debit card 6 times, because they have let someone use the numbers. I called and told them the card was used fraudulently, and they said they would block the account but not the number. There were 3 different names associated with my number. According to the post here, I am not the only one. Can't something be done about this? Is this a scam on their part? Legally, there has to be something we can do. We shouldn't have to put up with this!

I noticed an unauthorized charge on my Amex bill. I called the company and they could not find my account by my name. They asked for my card number. I will not give my card number to a scammer in India. I called Amex. They were helpful and reversed the charges. The agent said he had had other complaints about Consumerinfo.com.

On April 25th, my checking account was debited $1 from Experian *CreditRep. I called the number on the transaction and found it to be Consumerinfo.com. They said that was a membership charge. They looked up, by the card number, all the transactions made. They came up with four different names, Deborah **, Maria **, L ** and Cynthia **. They checked to see if any monies had been charged in the past on my card and said there were none. They said they were going to put a complete block on the card so it could never be used again (uh, I took care of that with my bank).

This is the second time this has happened. The last time I called, they only gave me the name of Deborah and obviously did not block the card. I have never been to this website and have not requested any credit information in the last six years, so how did they get my card number? I see that this has been happening to other people. It sounds like they are doing something fishy. If someone was trying to steal from me by using my credit card, why would they do it through Experian?

Today, I received a notice in the mail stating that my account has been opened, that sorry it took so long, and it was from Experian. When I called to say I had never opened an account with them, I found out that someone had opened an account in my name on CreditReport.com with ChildSecure. I have no children, first of all. Second of all, I never opened the account. I don't need to open an account. Then, I found out this is not Experian, it is some company called ConsumerInfo.com. I was very hesitant about answering her questions. Apparently, the account was opened on April 6th, 2012. I was not even on the computer that day, except to check one or two things.

I saw two pre-authorized charges on my bank statement. Luckily, there was a phone number on that line item with the name of "Experian credit report." I called the phone number, and it said, "Thanks for calling consumerinfo.com." When the rep answered my call, he said thanks for calling "Experian consumer information." This dude wanted me to give him my credit card number that's linked to my account. I said no, so he said he couldn't help me then. I hung up on him then googled the company, and a company with Experian logo popped up. There was a phone number under "contact us," so I called. A lady answered saying "Thank you for calling Experian."

I then took a sigh of relief, thinking that "Oh ok, Experian; they're a reputable company." I asked the lady if they're Experian. She said, "We're not the credit bureau. We're a part of them. We're the free credit report membership part." I told her there were charges on my account that were unauthorized, and she too asked for my credit card number.

After about 3 minutes of wrestling with my self, I reluctantly gave it; and she miraculously located my account after not being able to locate it with just my name. She said someone with the name Lupe ** opened an account with my credit card number. She was not argumentative and said she would put my money back on the card and close accounts. We'll see. But I think they did it.

This company has been charging my credit card $19.95 a month for over 2 years. I've been calling the company with no results. I am furious! This has to be illegal. Why is this company charging me? I called them today. Again, the representative on the phone stated that my account was migrated to their company, but he didn't know what company. What? What account? Yet, he would reimburse $239.40? I need all my money back right now. Please help.

This company made a fraudulent charge to my American Express. It's currently being investigated.

This company has checked my credit report 45 times in two years (2/4/10- 1/6/12). And for what reason? I am no longer receiving monthly reports from Equifax or Experian per my credit card and would like these inquiries to stop.

I tried to get the free credit score for $1 from freecreditreport.com but they charged me $29.95 plus the $1 and told me that was because I chose to see all three credit scores. I asked them to show me where it said that I would be charged the $29.95 no one could tell me. They transferred me to a so called supervisor who was extremely rude but gave me back $15 because she said it was a special promotion. I asked can I speak to some one else and she wouldn't let me.

Somebody used my credit card number on this site. Their site security is extremely low. And it is kind of suspicious that the person only used my card on their site, but nowhere else. So, at this point, I am wondering if it was them who charged me and when I complained, made up a fake name to cover their story.

I am receiving multiple charges on my Amex card from this company. Fraud investigation is pending.

I became a victim of ID Theft recently. I believe this company allowed someone to steal my personal information. This company made over 7 inquiries to my credit report in less than 1 year. I signed up for free trial, never logged in to see the report, called to cancel within the 7-day period, was charged for 4 months and they only credited me back for 2 months of service I did not use. I informed the police and the FTC. I will notify BBB soon. Shame on this fraudulent company.

I agreed to pay for a single credit report, which I did receive. However, they have been charging my credit card $14.95 per month, twice during certain months, for a service I did not request, authorize or receive.

My credit card company has reversed all the charges and told me that I should contact the merchant and try to get the monthly charges canceled, good luck! My credit card company decided it was easier to issue me a new number.

This company took my credit card info and charged my account 3 times of $29.95 when it was said it was a dollar. I called them. Their so called supervisor, with nothing professional about her, said that they will only credit my account 15.00 dollars after they stole from me. Then, they turned around and charged my account again. They said that they did not see it. When I called for a supervisor, they would not get on the phone. This company is no good. It's a scam. Do not give them your info.

This company ran my credit report 10 times so far. Other than my intentional orders via American Express who monitors my credit, I've seen at least one unauthorized transaction on my report. We need to change the law that allows these companies to abusively step privacy boundaries!

This company has been billing me for credit reports. I must have been tricked into asking for a free credit report but did not read the fine print.

These people offer at FreeCreditReport.com the instant viewing of your credit report and score for $1. After I gave them my information, they billed my debit card $14.95. I called them and they will not issue a refund. On top of that, they didn't even provide me with my credit score. I'm filing a dispute through my Bank. These "a-holes" need to be put out of business and/or in jail.

I have had a debit on my credit card for this service. I have tried everything to cancel $79.99 charge. I didn't order this service. They charged my credit card $79.99 without any authorization for 1 year. This is the final straw. Please help!

I called for information on my Credit Report and she said she could enroll me in a $1 trial membership that I would need to cancel within 7 days. Immediately, I was charged $14.95 on my Debit card. They said they would refund the entire amount within 10-14 business days. We will see.

I have reported to consumerinfo.com that I have been a victim of identity theft and for them to block and delete any and all info in my good name and sent them all the documents needed to take care of these matters and consumerinfo.com is not honoring my request according to the rules that governed by the fair credit reporting acts. And rules set forth by the federal trade commission as well as the current status set by the presiding legislators congregational amendments on fair credit reporting on consumer privacy , consumerinfo.com is now giving out false information in my good name. Please help to stop id theft in my country now.

I've been a member for years, they auto-renewed my account and charged my credit card, January 9, 2010. They also cancelled my log in and password. I don't know why and cant get an answer, so I can not log in. Finally, in May, I had time to call and they keep running me around in circles, saying they emailed my password but emails never show up. I even gave them another email address and they did not send 2 more times. Finally, the last person told me they are having internal problems and can't give me a log in and password they said they opened a repair ticket and I could call back in a week or two to see if it's fixed. They will not return my money and I'm out $79.95.

I was charged three times on two different credit cards. The free report isn't so free. They charged one rate to join another to see all the other companies. So I was mad about that they said they can't do anything about that. That's the first rip-off. Then I open up my other credit card bill and I see yet another charge (same bill). They said when I joined they reactivated my account again--they never said anything about this. I didn't even know it existed. Shouldn't people tell you this? I'm trying to fix my credit and these nit wits are causing more problems for me than I need.I just got out of the hospital. I just don't need all these problems right now. I would like to at least get the one from my Macy's card removed.

A charge for 29.95 appeared on my credit card for their service. I did not authorize this charge. I have put a dispute on my credit card charge. American Express.

Signed up for a credit monitoring service at FreeCreditReport.com and was sent a private PIN password to access and update my account... That PIN never worked. I would always get an error that said my account had been locked for security reasons and to call Customer Service to unlock the account.

After calling customer service several times with no success at unlocking the account the agent said that she would open a trouble ticket and that I would receive an email in 24 - 48 hours with a resolution. That email never came.

Each time I would call Customer Service a trouble ticket ended up being opened supposedly with no email resolution...

I was being billed 11.95 a month for well over a year and have not been able to access my account because of this supposed lock for security purposes.

Today I reached an agent and got the exact same story/runaround and I stated that I felt that this was fraudulent. Same story, I'll receive an email resolution within 24 - 48 hours. 4 hours after that phone call I get an email stating that ConsumerInfo.com is very sorry to see me leave and that they were confirming my cancellation.

It's been well over a year of 11.95 charges to my credit card and I have NEVER accessed this account or any information about my credit. This is a total scam and I will be looking into ways of recourse.

I had signed up for a free trial months ago and when I tried to get some contact information to cancel it, I couldn't find anything. There was no phone # or address anywhere that I could find to cancel this charge. I finally went to my credit card company this month to dispute the charges. This charge has been hitting my credit card for several months and $12.95 a month may not seem like a lot but do the math...12 months will be $155.40. That's a lot to me.

I signed up for a free credit report on 6/8/09. If you cancelled the service within 7 days, there would be no charge. I cancelled the service after receiving my free reports on 6/10/09. On 6/11/09, my credit card was charged $14.95. On 6/18/09 and 6/23/09, I e-mailed customer membership/billing, requesting a refund and cancellation confirmation. I have received no reply as of today, 6/25/09. My credit card was charged even though I cancelled within the 7-day free trial.

I noticed a $79.95 charge on my credit card from CIC Monitoring CA. I called to get them to cancel as I had cancelled the service last year. They told me they had no record and that once billed, they could not take the charge off. I told them to cancel future billings and was told it was too soon. I would have to call back just before the next billing cycle next year as they had no way to set up an automatic cancel.

We moved to North Carolina June of 2007. I noticed on our credit card there was a charge from this company that we had not given permission to charge anything to our charge card account. So I called and wrote to both the credit card company and the CIC Triple Advantage. The credit card company said they would stop payment to them. Now, it is back on our account again and I don't know how long this has been on our account. They are still charging us for something we had never asked for.

cant get my money back after i cancelled. i have notified my bank and i want cic to refund my 14.95

In regard to my complaint against CIC Triple Advantage, I rec'd a credit of $149.99 on my charge card account but have many other charges not reimbursed for: 12/25/08 $12.00, 9/26/08 $12.00, 10/25/08 $42.00,11/25/08 $12.00. Calls were made to cancel on 1/29/09,12/26/0810/27/08. Finally on 03/04/09 I rec'd the credit for $149.99 and have not had charges since.

This fraud caused me anguish and many phone calls plus the time to finally get it stopped. I have rec'd info on a suit against the Sun-Times, Cptr 11, Case #09-11092-(CSS). Is there any connection between this suit and a suit against CIC Triple Advantage? I know nothing about the Sun-Times case.

I started seeing the charges come up on my credit card. When I called the credit card company they told me to go to my local police station & report fraud. I have never signed up for a credit report in my life! I don't know how they even got my credit card number.

They charged $47.80 in one day! No telling how many other times they charged that I didn't know about. I can't get the money back.

I made the same mistake everybody else did. When I cancelled the membership within the 7 day trial period, I was told that my credit card would not be charged. Of course, I was charged $24.95 and can't get it back. Seems I didn't understand some technical stuff. I'm wondering where the free part comes in.

They sent an answer to my email saying: According to our records, you recently ordered a 3-Bureau report upgrade for $24.95 from our website. [No I didn't. I was offered a free credit report and that's what I thought I was getting.) These reports are a one-time only purchase and are not part of the membership. (WHAT?! I totally missed that statement on the website.) When you order your credit report, you authorize us to obtain your credit file from the one or all of the three national credit bureaus. Upon doing this, the credit bureaus charge us for delivery of that report. (So the $24.95 is like a shipping/handling fee?)

Therefore, because the product was delivered successfully and is accessible for the specified 30 days, we are unable to grant your request for a refund. I'm just recovering from being homeless. I got the credit cards in an attempt to repair my bad credit. I still can't afford an apartment so I live in a rooming house for displaced women. It goes without saying that I can't afford to be tricked by slick technicalities. I guess I'm pretty much screwed, but I've learned my lesson. I won't be signing up for the free credit reports anymore. Fool me once, shame on you...fool me twice, shame on me.

I have highlighted the debit amounts of the monies deducted and the overdrafts that have resulted because of unauthorized access to my account. [They] cannot find anything that shows any debits in the amount of $9.95. The total of this debit of $9.95 for 12 months is $119.40 (I havent included a copy of the bank statement ending February 13th as I have not received the statement yet, but my bank states that the amount of $9.95 was extracted on 1/30/09). Also the overdrafts have a total of $78.00 plus a $10.00 cont. overdraft for a total of $88.00. This brings the total due me at $207.40.

I have sent a copy of this letter to the FTC, FCC, and Consumer Fraud. I expect a speedy refund and expect [them] to no longer access my account. financial loss $207.40. This organization was fined in 2005 but obviously has not changed it's tactics. There are over 7,000 complaints through BBB and the Attorney Generals Office. I'm disabled and have to utilize every penny I have. This organization needs to be responsible.

I got my freecredit report now still getting charged on card but I can't reach them. I have teied to stop but can't !!!!

I had cancelled my trial but got charged $16 something on my bank account.I had to call twice to get this taken care of.Just to be safe I closed on that card & got a new one.Stay away from this site!

Charged for unwanted cancelled service.

I went on their site and once I got to the section that it was a free trial aborted the site and was still charged 14.95 to my card. I of course was with my grandmother on her last days of her life and did not check my account until a week later. I never received an email stating that it was confirmed or anything. So I figured that it was never going to be charged. They did not care and I was still charged. This company is nothing but a rip off..

I don't even know when this is from but I have 12.00 taken out of my account on a regular basis(monthly). And I dont know why.

Charged me for a service I did not request, was not able to find me in their system. I had to give them my Credit card number to find me and then they could not under that number which I do not understand, then they asked for my Social Security number to find and they found me and said I have not ordered anything since 2004. It is very strange to ask for a Credit card number and a Social security number, tow numbers I do not want to give out to who knows who?

I did not authorize a monthly credit monitoring, but requested one free credit report and just discovered that I was getting charged $9.95 per month for an unautorhized sesrvice.

I applied for the Triple Advantage Membership, received the membership but was unable to print my reports, they were in some foreign language or something and they told me that my printer was the problem, wrong, I tried other printers but was unable to print the reports, therefore, I cancelled within one day, received acknowledgement the my order number was cancelled. The next thing I know, I get a charge on my credit card from CIC Credit Report for $24.95 on 12/08/08. I had no idea this charge was going to be charged. I have not been able to get in touch with anyone with CIC. Is there anyway that you can help me as I cancelled my membership within one day of trying to get my credit report, which I still do not have. Thank you for your help.

A charge of $24.95 on my credit card which is unacceptable as I cancelled my membership in plenty of time.

I went to their website FreeCreditReport.com to get my free credit report and clicked on the button that said that I do not want to sign up for their services I just want the free credit report. Then I get my credit card bill and their is a charge for $14.95. I called them to ask why they were charging me for something I did not want, they said that in the wording on their website you get a free 7 day trial and YOU have to call in to cancel.

Once again, since I did not want the service in the first place, I was not aware that I had anything to cancel. Then when I talked to CIC, they tried to tell me that since I was paid up until December 13th, I had to call back on December 13th to cancel! Needless to say I am very frustrated and am making a point to tell everyone and anyone who will listen NOT to go to this website.

Every month I'm charged 11.95 from cic credit report. I did sign up for free trial credit report but I must have forgotten to cancel it and now they are charging me. I want this to end! the money is taken out of my checking account.

Im so upset, i dont have 14.95 let alone continuing charges. I went to freecreditreport and was careful not to sign up for credit watch. It stated to cancell by 11/30/08 and today is the 12th. I see a 14.95 charge and intend on calling them and cancelling. I will also have to cancell my bank account and reopen a new one so that these theives cannot take from me anymore.

Furthermore, i intend to contact someone whith the lawsuit and let them know that if enough of america goes after them, maybe they will be put out of business. They have stolen enough money from us. This just infuriates me that you cant even trust a Credit Beurau.

Fear that they will take more and not cancell, and i dont have any money. I have 60 dollars to my name and thats including them taking money that's not thiers. Im so worried.

I spoke to Chris on Oct. 15th to cancel the membership and refund. It was done. Today, I checked my credit card showing a charge from them again for $14.95. Chris told me that they would not be charging anymore. I told him that I will filed with Consumer Affairs, Better Business Bureau, and the CEO of the company. I am also going dispute the transaction tomorrow with my credit card.

I do not the credit reports anymore or emails from them. I wanted them to stop harrassing me and charging for something I wanted to cancelled in the first place.

Going through ID theft so we checked all of our credit bureau reports. Immediately after, dug into our checking account for $14.95 each or $29.90- refusing to pay monies back although we never ordered the service. Am filing a fraud complaint with FTC for the return of $450.00. I am disabled and didn't check my bank statements until recently after recovering from 2 surgeries.

Stole $450 unauthorized monies from our checking account. On fixed income. Caused overdrafts and they are refusing to answer our emails. Also, have gotten more junk emails since we put fraud & security alerts on our credit reports because of ID Theft. Also had to cancel credit card so they wouldn't charge anymore. Never repair false & disputed info on credit reports either.

I never signed up for this service, never provieded a credit card number, and never authorized any charges. My wife and I didn't catch the charges earlier, because the charges were under Triple Advantage which we thought was our monthly roadside assistance charge (AAA) Today, the charge came across as CIC CE Credit Report - at which point I immediately recognized it as an unaouthorized charge.

I called the company to dispute the charges and cancel the service (despite the fact that I never signed up for it), and the representative indicated that becuase I had clicked on a link in an unsolicited e-mail which took me to my credit report, that I had used their service and, therefore, incurred the charge. I informed them that the link did not take me to a sign up page, a page with any disclaimers, etc. It simply took me to my credit report, and that I had never signed up for such a service, nor had I provided any personal information (especially not a credit card number) and that simply clicking on a link in an unsolicited e-mail that took me to my credit information did not constitute an agreement to any charges.

The original e-mail was under the guise of the free annual credit report guaranteed by law as of 2004 in western states. They offerred to refund one month of the charges, indicating to me acknowledgement of wrongdoing, but that is simply not sufficient.

Lastly, we were in France in January of 2008 when the unauthorized charges began. Cursory internet research indicates that this company has a long history of this type of fraudulent behavior as well as thousands of complaints registered with the Better Business Bureau and FTC.

Fraudulent charges of $149.50 to our credit card.

cic*ce credit kept showing up on my bank statement for 14.95 i did not know what it was then i saw several other complaints about the same thing. this is a ripoff.

Unauthorized charges to my credit card.

It is a deceptive and misleading site, offering free credit report. They advertise 'free' credit report, although they charge a fee to view it, and then charge my credit card 12.95 per month without my consent or knowledge. Also, they do not contact the consumer of the charges.

It was brought to my attention by my credit card company this company was charging my VISA credit card ENDING IN 2371 without my authorization or knowing it. I never received a statement or a bill or a receipt for the charges that were charged to my card from April 2008 to October 2008. Had my credit card company not brought it to my attention i would have been completely unaware of these charges.

This company is misleading, deceptive and uses deception to charge unaware customers for a service that the consumer does not request. I am one of thousands of consumers who have been ripped off by these scam artists. This company is running a scam and needs to be taken down. This company has a reputation of misleading many, many individuals. I demand an immediate refund of all charges to my credit card that were not authorized by me. I plan on contacting the Federal Trade Commission and BBB.

My 84yr old relative attempted to get a free credit report after his checks had been stolen. The ad on line for CIC states 3 times that a 3 Bureau credit report is free, but you have to give a credit card # to get the free ones. My relative claims he did not ok any charges for any reports or other services. CIC charged the credit card 34.95 claiming because he got 3 reports not just one he had to pay for them. When I explained he is 84 & doesn't know the intricacies of purchasing on line they had no consideration so I contacted AMEX & they are disputing the charges & were interested in hearing this group is being investigated by the FTC.

My 84 yr old relative cannot afford to pay 34.95 for something that should have been free.

My account is being deducted for a service I do not want. I cannot make contact.

$11.95 per month.

In May of 2008 I received a credit report from CIC Credit Monitor SVC. In October of 2008 my account was billed for the first payment of $9.95. I was able to reach a representative and despite poor customer service by the representative I was able as far as I know to end my so called membership.

I noticed on my bank statement that a charge for $14.95 had been deducted from my account. I only looked at the statement in detail because I was going for recertification for the apartment complex that I reside in. As I looked further, I noticed that this charge has been coming out of my account on the first of each month for the past year. I called the company and they did cancel the service and gave me back a credit of only $14.95, even though i had been billed for $179.40.

To make matters worse, it's not even my account. It was set up by a male and I'm female. The charges are fraudulent. This isn't the first time this has happened to me, but it happened about 2 years ago after I requested a free credit report from annualcreditreport. They need to be stopped.

This is a disservice to anyone that arranges to get a free credit report, only to realize that it's not free at all. This has caused a financial hardship, and I know you're saying it's only $179.40, but that's my hard earned money and I deserve a refund.

called 09/29/2008 after seeing charge on my bank account for credit monitoring that was never ordered. I had ordered a free credit report? in May, had been careful NOT to check the box for constant credit monitoring, but was subsequently charged every month from July (don't know why they didn't charge me in June?) till when I discovered it in September for $14.95

Was overcharged a total of $44.95. I am really just interested in assisting in a class action suit, because this is easily the 3rd or 4th time it has happened to me over the year, usually for longer! But only since last year have I started documenting when it happens.

I clicked on an email for CIC. I never signed up for their credit reports. Suddenly, I have 14.95 on my bank account two months in a row. I don't know how to reach them to stop this.

During a period between 9/15/08 and 9/19/08 my stolen credit card was used to purchase six different credit reports on freecreditreport.com. The final total these thugs stole was $129.70. I called the company and was harassed and given the run around. Finally after an hour wasted I was granted a courtesy refund of $14.95 for one of the identities who used my number to set up his account. I was then given a fax number and was told that nothing more could be done unless I fax a letter stating what had happened. Fortunately I have a small bank and the bookkeeper knows me.

Despite notifying freecreditreport of my stolen number they still allowed attempts to purchase additional credit reports using my number. These transactions were declined, of course. They did nothing but waste my time and give me the run around - when they were at fault for these transactions. Most sites on the internet not only require that a transaction be done in the name of the individual on the face of the card, but also require you to enter correct billing information. Furthermore, it would be extremely easy for freecreditreport to detect multiple people using the same card number to set up accounts during a short time period. They sell a service while calling it free, a service which you are legally entitled to get for free once a year anyway. This sets the tone of their company.

The fact that they encourage thieves by failing to install proper fraud prevention only exacerbates the magnitude of their corrupt nature. Then they put the onus on the victims. I faxed them a copy of the police report, a statement of the nature of the transactions and a read-out of their illegal transactions on my account. Whether they refund my stolen money or not, this is reprehensible. When five different unrelated people, from completely different geographic regions use a stolen credit card to purchase credit reports within a few minutes - it is a cut and dried issue. It should not require hours of my time to get a refund.

I am writing my attorney general in Missouri and also the attorney general of California. There should be a criminal investigation. As of 9/26/08 they have yet to refund $114.75 of fraudulent transactions. My bank was kind enough to refund all overdraft fees some of these transactions incurred.

AAA Auto Club offers a new membership benefit - Free Credit Monitoring. Fortunately, I did some research before I signed up. In the Oct. '08 issue of WestWays, [AAA] advertised a members free credit check. Consumerinfo/Experian. Evidently, no one at AAA checked them out. Fortunately, I did before I logged on. Evidently they have incurred substantial fines from the FCC, and are currently listed as the #7 of the top 10 frauds of 2008.

Evidently the are billing consumers without consent, refusing refunds for that activity, refusing to cancel, .....unfortunately, the list goes on and on. Having been a member of [AAA] for 28 years, I am extremely disappointed in failure to protect members from a predatory organization such as this. This makes me apprehensive regarding AAA's offers with advertising associates. It should be further noted that in the Upfront Directions section of the publication, CEO Thomas V. McKernan suggests taking advantage of this offer.

Thanks to this website, and a little time spent checking the validity and reputation of Consumerinfo, I avoided becoming their next victim.

The are charging my credit card whcih I did not authorized.

Long story short, as mine is like all the others; My husband and I were signed up for this service unbeknownst to us. It took two phone calls to cancel entirely and a complaint to the Better Business Bureau to get all my money back. I encourage everyone to go through the Better Business Bureau and they are where people go to check on a company's reputation.

I have been in contact with 2 different CIC Credit Monitoring toll-free numbers regarding 2 different unauthorized deductions from my bank every month for over 7 months.. The toll-free number for 1 deduction of $14.95 is 877-4-- and the other deduction of $9.95 is 800-2--. The first number I calledstated that they show 2 different persons listed for the deductions. One is myself and the other is for a Penelope. I do not know [her], and no one besides myself has anything to do with my bank account. I have had the account for over 10 years and nobody has ever had access to my personal bank account.

I then called the 800-2--number. They stated that they do not show any payments of $9.95. At this point I have no idea ,and obviously they dont either, what is going on here. I have called my bank and have requested a charge-back for both deductions for the past 3 months. Why would I pay twice for the same service, and why is someone else on this account? [They] need to put this money back into my account asap,and that means both amounts for the past 7 months. [They] have already paid out fines to the Federal Communication Commission, and are listed as #7 of the top 10 frauds of 2008.

Im sending a copy of this letter to the FTC, FCC, and Consumer Fraud. Please realize that I will take this as far as I need to. Im disabled and can not afford to have unauthorized monies taken from my account. lost $174.30 and overdraft fees of $36.00 & $32.00 for a total of $242.30 due to their debits on my account

I questioned why there were two charges on my MasterCard for CIC Triple Advantage. Vicki informed me that I signed-up for them BY DEFAULT when I requested a free credit report through FreeCreditReport.com. I advised her that I do not wish to be provided any services, to cancel my account and refund the monies already paid. She faltly refused and became argumentative and abusive.

As a result I have been forced to pay for services I did not request nor did I want. The advertising is deceptive and the business practice is nothing shoprt of entrapment.

Found a charge on my credit card for two months in a row and they will not cancel it. It has turned into a yelling match on the phone. This people are rude and I don't know how to get rid of it. Help?

I don't know how they got my credit card number. They will not quit.

For the second time, I had a charge from this company. The last time it happened I was able to easily reverse the charge. Similar to other experiences reported, I entered my credit card number because it said I would not be charged. This time was a bit harder, but they agreed to reverse the charges and cancel my account. It was a charge for $14.95, and they first said I was obligated. I was very direct with the representative that either she reverses the charge or puts somebody else on the phone.

After being on hold for about 5 minutes, she agreed to reverse it. Also, she said they would credit my account for $40.85. I had not noticed previous charges, and I looked at a few previous statements and did not see anything. I might have been charged previously but did not notice, but I doubt it because I typically scrutinize my statements. So, either they are crediting me $40.85 or $14.95. We'll see what happens.

I subscribe to CIC and being charged 11.95 per month for the last few years. How do I get rid of it. I have read most of the bullet but it does not have a solution. Would you now how to stop is the phone to CIC and it is alway busy.

This has been an accuring withdrawal for the last two year I call to cancel and it still has not been stopped. This is pain in the behind. can you help. Please email I am current working overseas.

I ordered a free credit report and I am getting charged 11.95 a month and I don't know what for? Who do I contact to cancel this service? I ordered over the internet. Thank you

The person I spoke to REFUSED to refund my $14.95, but they did cancel my "membership". I have called my credit card company to dispute the charge, I hope that works. These type of SLAMMING charges need to be stopped! I was charged for something I did not order or consent to pay for. Now I have to take my time and energy to get it reversed, and may be out the $14.95.

On July 7, 2008, I ordered a free credit report and was signed up for a monthly service of some kind for $14.95 per month. I never agreed to any such service and do not even know what kind of service it is. Called and asked them to cancel it. She said there was a deadline for canceling it so would have to pay the first month's fee of $14.95 but they would cancel for the rest of the year.

I have disputed the charge through my Chase Visa card but don't know if it will help. This credit report was definitely not free and it was never clear that I was being offered a product or service that would cost me $174 a year.

Charged $14.95 on credit card for a service I did not request. Never saw anything about it and do not want to pay for it.

I got free trial membership and "free" credit reports for my husband and I. I can't get them to stop taking the $14.95 a month out of my credit card. Help! They have no address and the phone number puts you on hold forever and then hangs up.

I was getting charged twice a month by CIC after signing up at freecreditreport.com for a free copy of my credit report. After two years of twice-monthly fees, we cancelled our debit card and ordered a new one. Now CIC no longer has access to our account and the fees have stopped.

If you want to stop the automatic monthly charges, cancel the credit card you used to sign up unknowingly for and order a new card with a new number. Don't bother calling your credit card company or bank to complain and especially don't call CIC or freecreditreport.com. Hope this helps everyone. It worked for us and we have been CIC charge-free for 3 months now....finally...a way to get rid of those fraudulant charges.

I asked for a free credit report and do not signing up for anything but I have been getting charged 14.95 every month since. Granted it isn't to much at a time but I still would like to have that money back. I have no idea how to make them stop either. I would love some help on this.

I've never signed up for anything regarding credit reports, online or otherwise. I have no idea how or why this amount was charged to my card, or how to get it back. I'm told by my bank that the only way to avoid it happening again is to have the card disabled, which I am in the process of doing as I type this now. I want that $12.95 back, and I plan to do that, if it takes me a year to do it. I never asked for a copy of my credit report, never gave my credit card number to any credit agency or otherwise affiliated reporting agency; and in lieu of this, that $12.95 will be reported as a fraudulent charge and possible identity theft.

I will not rest until the company that originated this charge to my account pays it back and is criminally charged for the unauthorized withdrawal of funds from my account! I've had to pay $12.95 for a service I never requested, nor received. I have had to cancel my debit card, order a replacement, and borrow money from friends to cover my expenses until my new card is received. Not to mention, I have wasted a lot of precious working hours on trying to get this charge removed or credited, to no avail.

I am out of $12.95 for a 'free' credit report. How do I cancel this?

I would like the credit report agency stop taking monthly payment from my account because i'm not using it if you could help with this and about this credit report i just used it one time Thank You

I had went to freecreditreport.com to get copies of m credit reports. I didn't realise this was not the goverment site to get an actual credit report. In almost a year and a half since I have been charged every month or so. I have tried contacting the company and am always told it will be cancelled but I keep getting charged.

I have lost aprox. $215 so far. Not a lot to most people but it's sizeable when you consider I only make 5-600 a month.

went online tofreecreditreport.com and now I am being charged $12.00 every month. I don't remember signing up for anything like a monthly report, only the free trial. What gives?

I didn't notice it the first or second time until I was overdrawn at the bank to the total of $64.00!

CIC has been debiting my account $11.95 a few times without my consent. I would like for these transactions to stop.

Because of these debits this caused me to go negative in my account without my knowing. In result I was charged an overdraft fee of $27.50 for a charge made against my negative balance.

After having attempted to contact CIC for months unsuccessfully I actually spoke with someone about an hour ago. They admitted to having a record showing I had cancelled my account in the past but could not explain 17 months worth of charges after that. They relented in giving me 8 months refund but said I had to write a letter or fax them to attempt to get back the other 9 months in addition to any other charges I may have had because of there error of which there are a few.

I am owed a total of close to $200.00 plus some other misc. charges because of inaccurate banking.

I started the free credit report about a year ago and just realized that for the last year every month I have been charged 11.95 from them. I cancelled my membership right before the free membership was done and just now realized I am still getting charged.

I signed up for my free credit report, and I was charged $12.00 a month without my concent after I tried to cancel services they tricked me into signing up for.

I'm out 12 bucks, so far, but I had to freeze my account and change the number, and I hope that the charges will stop despite the fact that they have my information. They refused to send me any confirmation that my account had been requested cancelled, however. I've read several similar accounts, and I'm wondering if something like a class action suit is in the workings.

I applied for a free credit report and since have been charged over and over again. Monthly charges of 9.95 and an initial charge of 79.95 have never been authorized by me. I don't know how to stop it and CANNOT afford it. Please help me! Thanks

i opened a trail membership with them and tried to cancel about 3 times now and ive gotten charged 3 months for $29. i see their are alot of complaints on them and i dont see how their are still running their company. i want my money back

I have been charged for a free credit report. I have tried several times to contact them, but to no avail. They do not answer the phone and do not provide you with an alturnative method of contacting them.

Reacurring payment of 11.95 is being charged to my account.

Charged for Free /Credit Report on 4/24/08 by 2 Credit Reporting companies #1. CIC CC- Credit Reort - $14.95 & Privacy Matter - same date 04/14/08 - $ 29.95 Had cancelled both accounts.. Want charges to stop immediately and return of funds lost $14.95 and 29.95 from each Consumer Reoprting Agency..want a refund immediately and to be taken off the charge list.. This was to be FREE CREDIT REPORTS

I applied for a free credit report through freecreditreport.com (cic)and got my free credit report for myself and my hubby. I canceled within the 1 month they give you. I have had charges on my debit card now for 3 months-totaling at least $60. I called again today and they said my account was closed but not hubbys!

Charged for Free /Credit Report on 4/14/08 by two Credit Reporting companies #1. CIC CC- Credit Reort - $14.95 & Equaifax Consumer - same date 04/14/08 - $ 14.95Had cancelled account in past.. Want charges to stop immediately and return of funds

lost $14.95 from each Consumer Reoprting Agency..want a refund immediately and to be taken off the charge list.. This was to be FREE CREDIT REPORTS

I did not sign up for this credit service and I want this charge to stop immediately and my account credited.

This credit reporting company debited my banking account, somehow using my debit/credit card without my authorization.

As a result of this I believe the company has fraudulenty authorized my banking account, and also has access to it.

I have been debited for 11.95 for so long, even after I cancelled the trial. They have never replied back to me about cancelling.

My account for years now, has been debited and I just want it to stop,especially since I don't even use the service.

I had to get a credit report because Experian completely messed up my report. Unbeknownst to me I signed up for a 30-day free trial and have been charged $15 for the past four months. They claim that they have now canceled it, but they refused to refund the money.

I am planning to sue them in small claims court, but I am an attorney and realize that not everyone has the ability to do this.

CIC*CE CREDIT REPORT 8003888725 CA is what the details of the $12.95 charge to my credit card read. I've never signed up for anything regarding credit reports, online or otherwise. I have no idea how or why this amount was charged to my card, or how to get it back. I'm told by my bank that the only way to avoid it happening again is to have the card disabled, which I am in the process of doing as I type this now. I want that $12.95 back, and I plan to do that, if it takes me a year to do it. I never asked for a copy of my credit report, never gave my credit card number to any credit agency or otherwise affiliated reporting agency; and in lieu of this, that $12.95 will be reported as a fraudulent charge and possible identity theft. I will not rest until the company that originated this charge to my account pays it back and is criminally charged for the unauthorized withdrawal of funds from my account!

I've had to pay $12.95 for a service I never requested, nor received. I have had to cancel my debit card, order a replacement, and borrow money from friends to cover my expenses until my new card is received. Not to mention, I have wasted a lot of precious working hours on trying to get this charge removed or credited, to no avail.

All circuits are busy indefinitely. I have been charged $9.95 every month for nothing. I cannot get hold of anyone, and I want this stopped. Will get a lawyer if necessary.

They caused an overdraft and expenses that are used for a struggling family. I am angry and motivated to pursue legal action.

Several years ago I applied for a 2nd mortgage. I went to this companies web site to get a free credit report. The web site was confusing and said I could cancel on line, but I saw no way to do that. I have been paying $11.95 per month ever since. When I call to cancel, I am placed on hold forever!

This has meant a loss to me of over $200 each year with no end in sight.

They keep charging my bank account without my authorization or knowledge and permission.

I'm starting to get mad. I'm in the military, and every little bit of money I need. I work hard to have money--not for them to take it away.

They won't cancel my account. I called asking for physical address so I could send a letter to show the bank that I had attempted to cancel. CIC told me they couldn't cancel my account due to an IT problem. Yet they continue to take the money.

I am going to have to cancel my bank account and open a new one. This is going to cause me a lot of problems due to automatic payments from legitimate companies.

Like many others that I have read about, I went online to get my credit report, and I keep getting a monthly charge from these people for $9.95 a month. Seems to be no way to cancel.

We applied for credit, and our bank ran a credit report on us. I received a letter from our bank stating that there were a couple discrepancies on our credit report. The letter also stated that I have a right to see my report. I then went online to freecreditreport.com to access my account and was told to give my information. I was never charged for this in the past and was never enrolled in a credit monitor service that charges a monthly fee. However, I am now. A monthly charge of $12.00 appeared on my credit card because they said that I agreed to it when I looked up my report recently. I never remember seeing this come up as I was accessing my report and certainly never agreed to it. I have recently canceled the membership as soon as I got my credit card statement showing the charge, but they still got $12.00 from me as they have from many other people.

Apparently this begins with freecreditreport.com, and somehow CIC Triple Advantage gets a hold of you; and all of a sudden you somehow joined a monthly membership with them to monitor your credit for you at the cost of $12.00 per month. Think about how much money this is if this happens to at least 1,000 people, and they get $12.00 (if not more) out of them because of their dishonest business ethics.

I was taken to the CIC website for a FREE credit report after filing my taxes online through Taxact.com. The site said this service is absolutely free, but they need my credit card information to verify my identity for the credit report. They then charged me $34.95.

About 4 years ago I signed up for a service that was supposedly free and suppose to give me my credit report. I don't recall what I received or if I received something in the mail from CIC. I can't recall the name of the company or the website address. I just remember signing up for a free credit monitoring service and now getting charged ever since.

It has caused me to be charged overdraft fees several times and without warning. I have received charges and had to figure out a way to make up for the lost money whether by simply asking for help from family members, or when I was able to put my own money in the account to maintain a positive balance.

I signed up for a free credit report (CIC Triple Advantage) and didn't use it and forgot about it, and for more than a year (I'm embarrassed to admit) I was being charged $12.00 for a credit monitoring service that I was unaware of. I confused this unwanted service for a free credit report service I was to get for completing my income tax return via the internet. When I finally realized what was going on, I called to cancel the service and the company provided me credit for one month's bill, but that was all. I asked for all of my money back for the unwanted and unused service, but the company refused to do so and was unpleasant about it.

I was hoodwinked out of $240 dollars for this unwanted service. This is simply a scam--a slight of hand if you will--that preys upon the multitudes of distracted citizens. It should be made illegal.

I saw on msn.com that I could check my credit report for free, so I tried it. It worked for a while and then quit. When I tried to cancel it, I couldn't. That was 3 years ago. I am getting charged $9.95 a month for nothing.

I am just throwing $120 a month out the window. I am getting myself into more debt by being charged interest on that $10 every month.

Apparently I went online to check my credit report and gave them information, and since have been charged a couple different amounts for several months. I do not have a credit card or debit at this time. I just called CIC and canceled. We will see what happens. It was to be free--but it was not. I've just started going online to do checking and found these unauthorized charges, called my bank, and they looked up the dates for me. They could only go back 6 months.

I'm not a rich woman at all. And I know that I would not agree to pay for something monthly, for something I do not need. Example: I have not had TV for 3 yrs. No long distance on my phone and canceled my DSL. Because? I don't need it. I've had a great anxiety attack over this.

I signed up for CIC's triple advantage service. It was free for 30 days, then $9.95 per month. I was charged $19.95. I canceled, but they won't refund the $19.95 .

They charged me more money with out my consent. I gave them my credit card # . They scammed me.

I signed up to receive the CIC free credit report. I issued my information because not only did they state that my card would not be charged, but they would not let me continue the process. However, money I didn't have to spare was deducted from my account for the past two months.

I use the freecreditreport and experienced the same fraud as most of people have experienced. 9.95 dollars were taken off every month without any prior notification or email until I cancelled using Support@FreeCreditReport.com email address.

I received my free credit report then canceled my account a week later. Now after canceling I see they are trying to take $19.90 out of my credit card. I did all the right things and they are still taking my money.

Went to get my free credit report and then was charged $12.95 per month for ten months before I realized that it was a scam charge.

I'll pester them until they refund my money.

I asked for a free credit report. They said I would not be charged if I cancelled before the free trial ended. I cancelled after a few days and now a month later I have a 12 dollar charge in my bank account. Oh and I was charged 1.00 right off the bat for some odd reason.

I am one more victim of the fraudulent actions from CIC CREDIT REPORT (Affiliated with EXPERIAN). Usually the method they use to steal is when you request your 'FREE credit report' through them, they will make you a member of their group of 'customers' - I would say victims.

If you have experienced the same situation that I did; contact this fraudulent entity and find out if you have an account with them. This is where you have to call in order to cancel your 'membership' with them and make the payments to stop: call 1-877-481-6826. E-MAIL Support@FreeCreditReport.com. MAIL ConsumerInfo.com Attn: Customer Care PO Box 19729 Irvine, CA 92623-9729.

I used their free credit report once. I filled in my name and credit card number because it said nothing would be charged.

Now I've checked my bank statement and found out that they charged my account for $9.95. I'm a student, and don't have extra money to pay them.

I signed up for a free credit report and was then automatically charged the amount of 12.95 per month. I did find out the phone number to the agency if this is a help to anyone. It is: 1 (800) 220-2626 and they did guarantee that my membership would be cancelled and they would refund the money to my bank account.

Repeated amounts of $12.95 withdrawn each month from my checking account without my consent.

I received a free credit report from a website and now they are taking $9.95 every month from my bank account. I don't remember the website I used, and I don't know how to stop the payments.

They have taken around $100 all together for services that I have not subscribed to.

For the last couple of years I have recieved a charge from CIC credit report on my bank account for the amount of 79.95. I have had to dispute this charge every year. I have no idea who these people are. The bank stated they are charging directly to my account. Meaning it's not from a stolen credit card or anything of that nature.

I have had to pay numerous amounts of overdraft fees due to this charge without my knowledge or consent. I have spent time and lost money on trying to deal with these people and have been advised that the only way I can prevent them from charging this to me once a year is to completely change my bank account. Which is of course going to cost me even further time and money.

I was charged $12.99 from CIC Credit report which turns out to be FreeCreditReport after a deep research because the charges did not give any details. I signed up for a free trial for freecreditreport.com . I guess my free trial had just ended and I was charged $12.99 for a free trial? I know for sure the $12.99 did not give me an extra month or kept my account active. I can log in but can not view the credit report any longer. FreeCreditReport is possibly a scam. The word Free Trial is not an actual free trial. FALSE ADVERTISEMENT. I will be disputing this charges tomorrow. This is the second creditreport that had billed me after. Thanks for taking your time to read my incident.

It did not cause any damage, but I'd say I paid as much as a monthly membership with this company after $12.99 + interest.

I went online to get a free credit report and then found a $12 charge on my credit card for their service. I spent 48 minutes on the phone with Bank of America Credit card personnel and got absolutely no help. I called CIC and cancelled the membership. I only lost $12, but from the number of complaints online, this company is stealing millions of dollars for something that the government set up to be free.

I went on line for a free credit report and now I am being billed for a credit reporting service. How do I stop this service?

Back in July I went on a website called free credit report.com to retrieve my credit report. I was under the impression that this was free, because by law I know that were are allowed one free credit report a year. But clearly that was not the case because a month or so after I started seeing that $12.95 was being taken out of my account each month.

As a result I had to cancel my debit card and get a new one.

I went online to check my bank statements and I found that I had a charge for $12.95 from CIC Credit Report. But the only report I'd gotten was a free one. When did free start costing!!!

I put CIC Credit Report in the Google search engine and found that I was not the only one. I also found that I was too late to get the the refund through the people who file the lawsuit since mine didn't happened between 2001 and 2003.

I am being charged $9.95 a month for a service I have only used once during the free first 30 days. I clicked on the CONTACT button to email this company to cancel and was assured that this charge would be cancelled via e-mail. The furthest back my bank statements online go is March. I'm sure this is not the first charge.

$12.95 has been deducted from my checking account for nearly a year now. I have tried all avenues I can think of to contact this agency. I called the numbers that are on my statement, used the fax numbers I've seen online and information that I've seen on other consumers complaints. I have not been able to access any information that would allow me to use the service when/if I needed it.

I tried it because they offered a free credit report -- next thing you know I'm being charged for a service that doesn't exist? I have yet to receive any credit report or a score. I'm being charged 9.95 twice a month. I now had to go to the lengths of closing my checking account and open a new one. They want to stiff me, I can stiff them too!!!!

I used the website for the free credit report too. I never once signed a membership. But i did give them my reliacard information. They said it was for security purposes. Little did i know that they were taking the money off my card. My card is not a creditcard. It's a card that my childsupport money gets put on. So them bastards were taking the only money i get from the father of my child. The money that helps support my son. I called today and they said that i signed up for the membership. So i told them to cancel and they told me that they have access to my card until September 8th, 2006. I told him to try and take the money and we'll see what happens.

I asked for a free credit report. The site told me that the 3 reports were free, but that they needed some information to verify my membership, and that I would NOT be charged during the trial period. I have not received any credit report thus far, but I HAVE been charged $12.95 to my checking account. What was this charge for???

I have received NOTHING!

I called to get a free credit report. and noticed several months later that I was still paying 12.00 a month. It was being taken out of my checking account. I probably have been paying this for quite some time. I went to my bank to get it stopped and they said I have to contact CIC. I tried but could not find their address. My bank will charge me 22.00 to stop payment, which I am more than happy to pay. But I was thinking, this company must be getting pretty rich off of people like me, who do not check their statements closely enough. I will from now on!!

I signed up for a free credit report, after seeing the link on CNN.com. I thought CNN would have credible websites listed on it. I am an attorney, and thought I could avoid scams like this, I guess I was completely wrong. I got my free credit report, sent an e-mail cancelling within the 30 days, thought I cancelled the membership, and a $12.00 charge showed up on my Credit Card today. I just called (6/21/06) to cancel and they tried to convince me to continue. I asked for an e-mail confirming my cancellation and they said they could not give it to me, so I got the name and ID# of the person who said she cancelled the membership. If they charge my cc again, they have another thing coming!

I signed up for the free trial to see my Free credit report on the website... I did read the fine print and I knew they were going to be charging my account after 30 days if I did not cancel my membership... After I read and printed out my report I emailed the CONTACT on the website and they assured me that my membership would be canceled.... However they did start charging my account. I am still being charged and I can not get in touch with anyone to find out how to stop this charge.

I have been lucky so my bank account has not been overdrawn from this but there have been many times when it could have I told these people to stop charging me and they continue to do so.

I went online to check Free Credit Report online because we had planned on refinancing our home and was just making sure that our report was ok and that there wasn't things there we didn't know about. Well, I signed up for the free credit report and didn't mind continuing after the free trial. I noticed that my bank account had been charged the $12, but I can't get another report.

I just noticed today that I had been charged again. I have been losing $12 a month for who knows how long now.

My wife and I are moving so we wanted to check our credit. Like many others we were duped. I checked out account today and there was a $12.00 charge on there. I am glad we found the charge the first time so maybe we can find out how to stop it.

This company charged my credit card 9.95 after 30 days because I had not cancelled my membership within the given time. I however don't recall signing up for ANY membership that was going to charge after a trial period was up. I actually heard of the company through fastweb.com, a popular scholarship search engine. Mixed in with all the possible scholarships that matched me, was an ad for a free credit report, which I was interested in because I had just applied for a student loan.

This company is conning students out of money as well!!! The website that I signed up at was not creditinfo.com, it was another site that is related but I cannot remember the name right now. The website that I went to did mention the free trial but did not go on to say that I would be charged after the trial period. This lead me to believe that my membership would just be cancelled automatically if I didn't sign up for the full program after the trial period. To sum up the entire story, I never once used the program because I was looking for a credit score (which you also have to pay more for), and I got charged 9.95 for it.

A monthly recurring charge of $9.95 has been hitting my Bank of America credit card, since January, 2006, possibly longer. I finally disputed the charge, having no recollection of signing up for credit monitoring, nor was I actually receiving any credit monitoring service. My bank informed me that it was a phone, internet or mail-order transaction and no copy of a sales slip was available. My bank also provided me with a toll free number (1-800-220-2626) to pursue the merchant directly for more information about the transaction and to ensure that my account did not get billed again. I called the toll-free number and was promptly assured (after begrudgingly giving up my name, mother's maiden name, social security number) that I would no longer be billed for the service (Service, WHAT service?).

CIC*Credit Monitoring apparently provides no service and I'm out $9.95 per month since January, 2006, possibly longer (I'll need to review prior year statements to see how long this has actually been going on.)

Like many of the others dealing with this company I signed up for a credit report online. Several weeks after entering my information and printing the reports I noticed a $12 charge by CIC to my bank account. This will add up to about $144 dollars by tax time next year for services I neither wanted nor requested.

This company charged me for something on my credit card. I don't know how they got the number and I never ordered a credit card or report from them. $12.95 was charged to my debit card.

I am being charged $12.95 for services never received from CIC Credit Report. I can not find contact information for this company to let them know what is going on. This also happened last month. How can they keep charging people and get away with it?

I had to contact my bank via email and explain the situation to them. I then had to submit a statement to my bank disputing these charges. I am in Iraq and my bank is in Texas. It is very inconvenient and extremely time consuming to have to go thru all of this. I was eventually reimbursed by my bank. I checked my account again and saw that CIC charged me again. They must be stopped. This is fraud.

Called to cancel monthly charge of $9.95 that has been ongoing since I got a credit report in June 2005. Customer Rep ignored the request to terminate the monthly charge by continually telling me to use the website to check my credit report since it was paid. When I told her I was going to record our conversation she hung up!!

My credit card statement had a charge, on April 18, 2006, for $79.95 from a company called CIC Credit Monitoring (this apparently is a trade name related to consumeraffairs.com). I did not purchase or request any services from this company.

So far I am out $79.95 ... but who knows the ultimate damage? They somehow got my credit card number.

I talked to a women who told me she was going to take it off but did not. They keep charging me 9.95 each time but wont take it off.

I signed up for a free credit report and apparently did not read the fine print. I realized after about 6 months that my credit card was being charged $12 a month. I called to cancel the service, they said it would be cancelled, although they tried really hard to talk me into staying, even going so far as so tell me, "you haven't even used the service".

So far I am out $84, which isn't much, but it's embarrassing since my job is in risk management and I fell for this scam AND gave them the information they asked for when I called. I'm hanging my head in shame.

I have a $79.95 charge on my credit card from CIC Credit Monitoring. When I called to dispute the charge they asked me for my credit card number or my ssn. The very thing they are "supposedly" "protecting" from is what they are asking me for! How does that make sense?!

They could very well charge me another amount with my credit card number and steal my identity with my ssn. I told them that I would just contact the BBB to report them.

i've finally found out why my card always seems to be over the limit at payment time: I've been charged the mysterious 'cic credit monitoring service' fee of $9.95 per month since about 7 months ago! I haven't received any services from this credit monitoring service, why am i paying for it?! I dont even remember signing up for the "free trial!" I've been trying to argue with my credit card company, Citibank, but they refuse to respond to any e-mails, and tell me to contact the company when i call them. I ask them who to call, and they dont know, so i'm stuck.

My credit card went over the limit twice because of this charge. My interest rate went up each time, and the second time i had to make a late payment, because i couldn't afford the fees and interest when it was due. This whole thing resulted in a lower credit score, so now it's hard to even get a loan to pay off the card, to get rid of this "cic credit monitoring service" charge, since they won't stop charging it to the card. it caused, and continues to cause, a fiasco.

I was charged for 9.95 and did not belong to the company. I called to so call cancel my membership. I never wanted to become a member and didn't know who this company was.

I placed an initial fraud alert by contacting Transunion on April 1 after being told by the Vermont State Colleges that personal information on many faculty, staff and students that was on a laptop had been stolen. I was told that I only needed to contact one company and the other two would be notified. I received a letter of confirmation from Transunion and Experion with information on how to proceed. Both companies emphasized that there was no cost to me and that I was entitled to a free credit report also. I never heard from Equifax but now have a charge on my credit card for "credit monitoring service" from some company called CIC Monitoring Service. I did NOT request credit nonitoring, only my legal right to place a fraud alert and receive a free copy of my credit report. I can only assume that Equifax misinterpreted the FREE fraud alert guaranteed by law when identity theft may be a factor and decided to interpret it as a request for credit monitoring, and charged me $19.90. So now I have been a victim twice.

The economic damage is the $19.90 that was charged to my credit card by Equifax for "credit monitoring" when all I did was pursue my legal right to place a free fraud alert with the three credit report companies...so far. This is not my first bogus charge. I received a free credit report and score offer from Experion with my H.R. Block tax package this year. The software cut me off at one point and I was only issued the report. When I contacted the company for the score, they said to redo the software request for the free score, but $9.95 was debited from my account. So, so far I have had one free credit report through H.R. Block and been charged for the credit score due to a program glitch. Then I'm notified that all my information may have been compromised by a theft and to protect myself by placing a fraud alert free as is my legal right. But I've been charged 19.90 by Equifax for "credit monitoring" instead of a free credit report. So all my "free rights" have cost me around $30. Oh, and I'm retired trying to live on a fixed income.

Wanted to see credit report. Just siged up for one time credit report that was to be free. They said you must cancel before trial date. CIC is taking money from my account and I can not find anyone who can stop them.

I was denied credit and was told I could get a free credit report from Experian. I filled out the forms and now a monthly charge of $12.00 appears on my bank statement. I was under the impression that the only way to get the free report was to sign up for the monitoring service. But I have tried numerous times since then to cancel the service and either cannot get anyone to answer the phone, or if they do they are requiring information I am not willing to give to cancel the service such as mothers maiden name, full ss# and DOB. With the information they have I don't feel I should provide them access to anymore!!! I guess I'm just stuck paying $12.00 each month forever!!?

On 4/5/06 this company took $9.95 from my payroll checking account.A few months ago I signed up for a free credit report and I have also paid up front for a credit report,they never e-mailed or contacted me about any charges.They have access to my pay card and able to deduct from it without any notice -- that's not right.

Third time calling this company to cancel my memebership. After calling them again only this time furious they continued to put me on hold and even hang up on me. Once I had a rep on the phone they went into a 15 minute blab about why I should keep it. Stop them imediately if you don't they won't let you get a word in. Now it's a matter of waiting till next month to see if they attempt to charge me again only this time I'm going to alert my bank not to let them get that money. This company is a big scam for no real service.

Nothing too damaging but if you aren't paying attention to your banking statements you WILL bounce checks or even overdraft on accounts.

A charge of $9.95 has shown up on my bank statement from CIC Credit Reports for "Credit Monitoring Services." I did not order this service and have not talked to anyone at this company yet. How do I stop this?

A charge on my bank statement appeared for something I never even knew I singed up for apparently. Going to try and dispute it, but as of now it hasn't cleared the bank.I may be out $79.95. That is theft if you ask me!

I applied for a "free" credit report for my son thru ConsumerInfo.com. The charge to my credit card is $18.90 per month (2 separate charges) (Ref. # 328WQYQW and G1B04ZQW). I e-mailed them and asked them to cancel my membership. They returned an e-mail saying that it was cancelled in September 2005. But the charges continue. How can I go about getting this charge dropped on my credit card? I have informed by credit card company that this is not a legitimate charge and they haven't done anything about it.

We were in the process of purchasing a home around November 2005. I went on line and for $9.95 this company said they would alert us of any inquiries on us. I cancelled this service and after I called they did credit my account with the 9.95. Now this month it happened again only this time I got my bank involved and they will handle it. If it happens agin next month the only other choice I have is to close the account and open another as the bank is well aware of companies like this.

There was not any damage because I keep a close watch on my accounts. But why give a company $119.40 when I can use this for groceries or a nice dinner out with my husband.

I signed up for my "free" credit report and the site said that if I didn't cancel within 30 days they would automatically sign me up for additional services. I DID cancel within 30 days and they STILL started charging me $12/month. The worst part is that they are charging $12/month for NOTHING - I cannot use any of their online "services". I can't find an address or ph# for these people and emails are completely ignored - I have sent them an email a month for the last 6 mos. How is it that they can get away with this?

So far, I'm out almost $100. I'm on a tight budget and this does actually impact me.

We got suckered too. They pop us $12.00 a month and can't stop it. Tried to cancel. To no avail.

Registered for a free credit report and credit score and they charged to my charge card, 3 different charges for this service. These charges amounted to $34.95, so why did they say they were free.

I have been charged 9.95/month for this service I did not realize I had. After calling I did get to cancel and they said you needed to cancel within the first 30 days for no charges. I wasn't aware of this and would of done so if I had known. They also asked for mothers maiden name which I did not give.

Have been charged the 9.95/month for the past year without benefits as far as I know.

Approximately a year ago I signed up to receive a "free" credit report so that I could monitor my credit. I don't remember agreeing to purchase any type of credit monitoring service but every month for the last year a $9.95 charge has been on my bank statement to CIC. I have called at least 2-3 times a week on the 800 number and never get anyone to answer the phone. It doesn't matter what time of day I call, the line is either busy or just rings continuously. I have paid $120 dollars to these people that I will probably never receive back. I don't have any idea what to do to get these charges to stop coming out of my bank account.

I went to this company's website to obtain a free copy of my and my husband's credit report. I entered basic information as requested noting there was a 30 day free trial. After receiving the reports, I immediately went to the link on their site and cancelled both of our memberships. Approximately one month later, I received 2 separate charges for $12 each from the company for our "memberships" I called the company to dispute and was told they would not refund that month's charges, but would cancel the memberships.

I decided to also go on-line to their link to cancel the memberships again just to ensure I had my bases covered. The next month I again received 2 separate charges for $12 each. This time I called my bank to refute the charges and asked them to reissue my card which was supposed to stop further charges. I called the company to have the charges refunded and they told me there was no record of my call and then that there was no link on their site to cancel memberships! I went to the site with the company representative on the phone and told him I was looking right at it. He said they would not refund the charges, but would cancel the membership.

Surprise, the next month I had two more charges. I called the bank to let them know what was going on and had a conference call with the company regarding charges. They agreed to cancel my membership (no refunds though)but would not cancel my husbands unless he called in person. Never mind I had all his information and had created the account and it is my card they are charging. I am now only receiving one $12 charge per month, but can't get the charges to stop even after my husband has called. I have been putting off cancelling my account, but think it is the only resolution left.

Fortunately, I keep a daily tab on my account via the web and have been aware each time these charges are pending and therefore have not bounced any checks or overdrawn our account. The economic impact is the amount of time it has taken for me to contact the company, my bank, wait for a new card all time which is during regular business hours. I am in sales, every minute spent on this is potential money out of my pocket.

I was charged $19.90 for something that I knew nothing about. Sure don't want to pay for something that I can get for free.

It's the principle of the matter, not the money.