McAfee Reviews

Very good service provider, that's a good customer service and installation, thanks for help.

Waited two hours on the phone, could not get live support.

When I purchased McAfee for my computer I had the illusion that it would help my computer. I now have a serious problems when my computer occasionally blocks me from getting into my usual programs. Suddenly changes my programs while I'm using them. This was a complete waste of money. BUYER BEWARE.

Worst customer service ever. The representative was condescending and talked over me. Evelyn should find another career.

I have had McAfee for years and until today have been very satisfied. That all changed. I had to deal with an automated system about a possible scam concerning billing. It was impossible to communicate so repeatedly asked for live support and was put on hold for almost an hour. A sign to discourage one on one live communication. I can't trust that if I had a serious tech problem that I could get a live tech support person. I am contacting Norton today for a membership. They have excellent ratings as opposed to McAfee who has terrible reviews. I suggest if you are considering McAfee to research them. Horrible ratings and reviews.

The worst!!! They unauthorized charged me double the amount of what I initially purchased the next year, although I never subscribed for renewal and they never returned me my money!!!

Mcafee is basically a virus itself. Overpriced for what it is, uses too many resources on your computer, and difficult to get rid of on purpose! Once in your computer it takes someone who knows what they are doing to root it out like an infection! One of the worst antivirus or security software packages I have ever used!!! Honestly, they should pay me for all the times I've had to help someone root out their crap after an autoinstall with something else, again, acting like a virus itself! Shameful, disgraceful, how they are still in business confuses me!

I switched to McAfee recently, and it has been the worst decision that I have ever made. My old program was Bitdefender, which worked perfectly. McAfee operates like a dumbed-down Bitdefender that barrages you with constant pop-ups asking you to buy add-on services. Bitdefender allowed you to turn off these constant pop-ups, not McAfee. I have spent many wasted hours with their support trying to get these pop-ups turned off, and they have been useless. I bought a program, not a license for McAfee to harass me daily.

I would have loved McAfee, but then they changed my default browser to Yahoo because of one box I forgot to unclick, and I literally watched it happen. Right after I accidentally hit submit!!!! I'M SO MAD!!!! I DO TECH. WATCH WHAT YOU DO!!!! UNCLICK EVERYTHING!!!! YOUR BROWSER WILL DEFALUT TO YAHOO!!!! What an awful experience. For the love of God, just watch what you click. Ads, cookies...Now they take over everything. It takes 3 times to put in a question to Chrome. McAfee, I'm a single parent, trying to build a business, get my doctorate, and just survive. And I am good at this, but I am having to work hard at trying to take back control over my own computer. The average person has no chance. Nice. Nice job. Unfair, McAfee. And not cool.

I did pay cheap plan that never worked. They were forcing me to pay more. I was threatened that I was going to lose my data and other things…. Bad company.