McAfee Reviews

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About McAfee

McAfee creates cybersecurity and antivirus software for both personal and enterprise systems. Founded in 1987, the company offers protection solutions, including antivirus, identity theft protection and secure browsing tools.

Visit www.mcafee.com
Pros
  • User-friendly and easy to navigate
  • Effective virus protection and security
  • Affordable pricing for good value
Cons
  • Frustrating customer service experience
  • Issues with auto-renewal charges
  • Technical support can be unhelpful

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McAfee Reviews

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    How do I know I can trust these reviews about McAfee?
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    Page 1 Reviews 0 - 10
    Customer ServicePrice

    Reviewed Aug. 4, 2026

    I am being bombarded with hundreds of unwanted pop-up messages from McAfee every time when I turn on my computer to check my email on Firefox browser. They invite me to subscribe or they warn me that I have one Trojan in my computer or that I need scan using McAfee system, meaning to subscribe to them. I called them, I emailed them and did chat with them and these idiots and incompetent people from McAfee only told me to close their pop-up messages using the X option on their upper right corner of their messages. Basically, they told me that they can't prevent me from receiving pop-up messages from them.

    The authorities should shut down the McAfee company or prosecute and charge them for Internet crimes. McAfee doesn't have any right to disturb my peace and well being for no reason whatsoever. Absolutely not recommended even for free and for any service. They are simply stupid and incompetent. Emil ** - email address **

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    Customer ServicePricePunctuality & SpeedBilling

    Reviewed July 31, 2026

    This company is awful. Do not use them. I called and cancelled twice, still being charged. The only way to stop it is to dispute on your credit card. They are rude. The wait time is over 12 minutes.

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      Reviewed July 30, 2026

      Horrible experience deleting them and then having pop ups, after deleting. Horrific. This was so exhausting and took a good 2 hours out of my day. I have health issues and severe anxiety, and I will never buy, recommend or use McAfee EVER!!! I do not give it a 1 star, I had to, to complete review.

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      Customer ServiceTechStaff

      Reviewed July 26, 2026

      Very good service provider, that's a good customer service and installation, thanks for help.

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      Customer ServicePunctuality & Speed

      Reviewed July 24, 2026

      Waited two hours on the phone, could not get live support.

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      Staff

      Reviewed July 15, 2026

      When I purchased McAfee for my computer I had the illusion that it would help my computer. I now have a serious problems when my computer occasionally blocks me from getting into my usual programs. Suddenly changes my programs while I'm using them. This was a complete waste of money. BUYER BEWARE.

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      Customer ServiceStaff

      Reviewed July 14, 2026

      Worst customer service ever. The representative was condescending and talked over me. Evelyn should find another career.

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      Customer ServiceSales & MarketingStaffBillingRates

      Reviewed July 10, 2026

      I have had McAfee for years and until today have been very satisfied. That all changed. I had to deal with an automated system about a possible scam concerning billing. It was impossible to communicate so repeatedly asked for live support and was put on hold for almost an hour. A sign to discourage one on one live communication. I can't trust that if I had a serious tech problem that I could get a live tech support person. I am contacting Norton today for a membership. They have excellent ratings as opposed to McAfee who has terrible reviews. I suggest if you are considering McAfee to research them. Horrible ratings and reviews.

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      Price

      Reviewed July 6, 2026

      The worst!!! They unauthorized charged me double the amount of what I initially purchased the next year, although I never subscribed for renewal and they never returned me my money!!!

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      PriceStaffHonesty & Transparency

      Reviewed June 15, 2026

      Mcafee is basically a virus itself. Overpriced for what it is, uses too many resources on your computer, and difficult to get rid of on purpose! Once in your computer it takes someone who knows what they are doing to root it out like an infection! One of the worst antivirus or security software packages I have ever used!!! Honestly, they should pay me for all the times I've had to help someone root out their crap after an autoinstall with something else, again, acting like a virus itself! Shameful, disgraceful, how they are still in business confuses me!

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      McAfee author review by Shelley Elmblad

      Founded in 1987, McAfee is a longstanding and trusted name in antivirus software for consumers and business because of how the company has continued to advance products to keep up with a changing industry over the years. Now a part of Intel Security Group, the brand will be eventually be renamed.

      • Global threat intelligence: McAfee uses this process, which collects data from millions of sources from around the globe, to offer real-time protection against viruses and other malicious threats.

      • Protection for all devices: One McAfee subscription with a 30-day money back guarantee includes antivirus protection for all PCs, Macs, iOS and Android phones and tablets and Android watches. Anti-theft features for mobile devices lock down the device and can locate it when lost or stolen.

      • Parental controls: This feature offers filtering and monitoring of what children can access and see when they are online. You’ll have to upgrade to McAfee Total Protection at $89.99 to get parental controls. Two other options cost $79.99 and $59.99, and discounts may be offered for the first year.

      • True Key Identity Manager: This is a secure software password vault that is used to log into mobile apps, websites and devices using a combination of facial recognition, fingerprint or devices.

      • Home network scanning: McAfee can scan a home Wi-Fi network to detect unprotected devices.

      by Shelley Elmblad Financial Software Advisor

      Shelley Elmblad is a writer with years of experience covering small business, mobile apps, personal finance and tax software. Shelley’s goal is to help others choose the best software to run a small business, track personal finances and save money.

      McAfee Company Information

      Company Name:
      McAfee
      Year Founded:
      1987
      Address:
      2821 Mission College Blvd.
      City:
      Santa Clara
      State/Province:
      CA
      Postal Code:
      95054
      Country:
      United States
      Website:
      www.mcafee.com