Volkswagen Reviews

August 5, 2026. Still no answer about my buy back. It’s been 80 days since the case was opened. Apparently the same script every one reads is the same because every time I call I’m told the same information that they can only contact the buy back department by email. So I will keep calling all day everyday until someone gives me the information I deserve. Inneka A. Was the last representative I spoke to at 10:53 a.m. Steven Z. who is supposedly over my case didn’t get back to me with a decision by the deadline that they told me which was July 31. James C. And Martha W. Are the supervisors so I’m told. I was told they have been notified every time I call yet nothing has been done. If anyone has any advice on how I should move forward please let me know.

Hi, I would like to share my bad experience with Volkswagen in Singapore. Recently I just bought a ID Buzz Cargo, less than a year I have brake issue. Example like great sound from the rear brake and sudden e brake. To me this is not my main consent, my main consent is the Service advisor Ronald and the Manager Yeo ** that they provide a very bad service. Never let this advisor Ronald attend to your car, he have very lousy knowledge on the vehical and very bad service. There are many point I can quote too, but I will cut it short and give few example that happen to my car.

I have a 2024 Jetta with only 20k miles on it. Due to manufacturer defect it prematurely needs new rear brakes pads and rotors. They will not cover it under warranty and are charging $715 to repair. I went to a different nearby service station (national chain) and was quoted a price of $495 for the same service. So now I not only have a defective car but am being price gouged on top of it.

I’m extremely disappointed with my experience with Volkswagen. My vehicle unexpectedly failed while I was in Branson, MO, leaving me stranded with no warning signs beforehand. I had to pay nearly $1,000 out of pocket for towing and a rental car, and despite the circumstances, Volkswagen declined to assist with any of those costs. To make matters worse, it took 7 days to complete the repair. Being without a vehicle for that long while traveling was incredibly stressful and inconvenient. I expected better support and accountability, especially given the situation. Based on this experience, I would not recommend Volkswagen to others.

I purchased two Volkswagen vehicles in the last 7 years - the first (a 2016 VW Jetta) had an oil leak, and the second, on my current 2022 VW Taos, had a slow coolant leak from the head gasket. This is a known manufacturing defect with my make/model/year (TSB 15-23-01 / Transaction 2071245/1). Volkswagen denied warranty coverage for wrong coolant but refused to provide any technical evidence supporting their claims that this caused the leak. They also refused to engage with me regarding the Magnuson-Moss Warranty Act and if/how it related to my case. Volkswagen's dealership in Austin, Texas had significant trouble diagnosing and repairing my vehicle, costing me thousands of dollars and nearly 4 months while the dealership tried to repair my vehicle.

I purchased a brand-new 2025 Volkswagen ID.4 approximately four months ago. Since taking delivery of the vehicle, I have already had to visit the dealership three times due to various issues. As a new vehicle owner, this has been both frustrating and disappointing. On the morning of July 22, 2026, I started the vehicle and was immediately greeted by multiple warning and error messages on the dashboard. I attempted to drive the vehicle, but I quickly noticed that it had very little acceleration. The vehicle struggled to gain speed and felt as though it was dragging, making it unsafe and concerning to operate. After dropping my wife off, I decided to take the vehicle directly to the dealership to prevent any further damage and to ensure my safety. The dealership arranged an Uber ride to take me to work, which I appreciated.

2022 Volkswagen atlas, certified pre-owned with 22K miles purchased from volkswagen dealer. 1 year later, I've already put $1K into it for new brakes and filters (which is fine), and then the compressor just failed while I was on vacation with my pregnant wife and 18 month old. Less than 40K miles. Took it to a Volkswagen service center where I was on vacation - they charged the refrigerant, invoiced me $400 for it, then returned the car. AC still didn't work, then they told me the compressor went. Called Volkswagen corporate and they said they have no accountability over the dealer that sold me a cruddy car, or their service center that performs bad service. Not sure exactly what volkswagen holds themselves accountable for, but super disappointed in this brand.

Our brand-new 2026 Volkswagen Atlas Cross Sport broke down on the highway near Indianapolis with only 2,870 miles on it while we were driving to visit our parents. The vehicle suddenly lost power, and my family, including our 5-year-old child, was stranded on the shoulder for 3.5 hours waiting for a tow truck. Large trucks were speeding by, and the experience was terrifying. To make matters worse, the SOS Emergency Call system did not work. The vehicle was towed to Speedway Volkswagen around midnight. After repeatedly delaying the repair, the dealership finally told us the entire transmission had failed and needed to be replaced. For a brand-new vehicle, this is unacceptable.

God, l wish I looked at all these 1 star reviews before I purchased me atlas cross sport, it would have saved me a lot of time, stress and money. Never again!!! When is someone gonna step in and start forcing recalls on these horrible cars they are selling for $50,000 or more. The fuel pump control module stopped working while I was driving on a busy road and my car stopped dead, I just barely avoided an accident. I have to get rid of this car now because I don't feel safe driving my family around in it. My car only has $55,000 miles on it and this isn't the only issue I've had, it's just the one that almost caused an accident. Can't wait to get rid of it!!

I bought a new 2025 VW Taos in Dec 2025. The car has had numerous problems including a non-functional Infotainment system. In speaking to a “ regional case manager” for the manufacturer, I am getting unhelpful responses regarding leveraging the Lemon Law. I’ll be getting a lawyer since my car meets the criteria of a lemon. This car was my second Volkswagen, but based on the experience, it will be my last!