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Volkswagen Jetta

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Mariano of Staten Island, NY January 28, 2010

I am in lease with a 2009 Volkswagen Jetta Wolfsburg Edition. I have had the car for 14 months and since I've had the car I spent 250 to do the alignment after only having the car for less then 6 months. VW told me it was my fault! I have also had 4 blowouts with the factory installed rims that are 17inches and use Michelin tires of 225/45/17s in size. The biggest gripe I have about this car is that as a consumer I was very mislead about this car. I live in New York City and it is full of potholes. This car can not and will not handle a pothole! If you hit it you will blow a tire and it will cost you over 200 plus instillation to repair and odds are is that you will be in need of an alignment after a blowout.

Also this car makes a front end noise that squeaks! I have taken it to VW twice for this matter and have hit walls with them. They oiled something and a day later the sound was back. I think that this body frame of the car is unable to handle the dynamics put out by the turbo engine and the largess of the rims...its just not what its supposed to be ,so it just ends up having problems. At this point I have given up putting new tires on this car and have resorted to just putting a mismatched tire on the back end because sooner or later its going to blow out again and I’ll have to replace it but at least this time it will be 90 instead of 250!

The worse thing is leaving home for work in the morning only to find a flat tire on your car then having to call work and add stress to my life over something so stupid. This car has put me in the poor house! I give up I simply drive with fear avoiding every single pot hole, I pay the lease each month and count down the day when I can turn it back to VW and go buy a car that doesn’t blow...literally. If anyone can help please let me know! I HAVE RECORDS OF ALL SUCH INCIDENTS THAT HAVE OCCURED. VW has refused to help me all they want to do is charge. I fear that when I am on the expressway I'll have a blow-out and lose control...maybe crash.

Maria of Long Beach, CA January 21, 2010

This is the 2nd time I checked my dip stick and my engine is out of oil again!!! The service advisor advised me to make sure that if I wait to take my car in on the next "manufacturer's recommended service date" that I check the engine oil level. Twice I have checked in between periods and my dip stick says I have no oil! WTF! I only have 24K miles and bought it in June 2008 and these problems are not only concerning but frustrating as hell! I have never had this problem with my Japanese cars, is it because my Jetta requires Synthetic oil and its a 2.0T???

Cecilie of Durham, NC January 15, 2010

I have a 2004 Jetta GLI. Before buying this car new, we looked very closely at consumer reports on this model and were "assured" that the electronic problems on this year's model were fixed--previous years were horrible. Well....I have had nothing but engine lights coming on; having trouble getting this car registered and/or inspected each year because a new light comes on every few months that needs to be fixed; if it is a 10 part, the engine needs to be disassembled to be fixed; if it is an easy fix (O2 sensor--not yet fixed), it is a 250-300 part. Cannot afford this constant stuff; it actually costs like 500-1000 a year to get it registered. Lousy gas mileage now, headlights are "out" that aren't really out; taillights? Another light on the dash, but give them a good whack and they come on....will never buy another VW again.

Nikkie of Vancouver, BC January 14, 2010

My car seemed like it wanted to stall when I stopped at the red light. I took it in to the dealership thinking it would be the best place to go. I asked them to tell me what the problem was and when they did to go ahead and fix it. They did and it cost me 1700. CDN. Six months later the EXACT same thing happened. I took it back since they 'guarantee' their work for one year.

They said something else was causing the same exact issue and I needed to spend more money to have the original problem refixed because something 'else' could be making my car have the exact same reaction and they refused to help me any further only to offer me 10% off any future work. My car is a Volkswagen Jetta 1.8 turbo 2000.

To pay 1700 for a ten year old car to have nothing fixed on it blew me away and I am still upset I would never never deal with the company or recommend anyone buy a Volkswagen. Not only do they refuse to recall something as in their door clips being plastic and breaking on everyone but they refuse to help you when they made a mistake I would like to go to the press with this it bothers me so.

marissa of lynbrook , NY January 1, 2010

I have a 2009 volkswagen jetta wolfsburg edition I leased it in feburary of 2009. Now the first of Jan 2010 I have had approximately 20 flat tires. My car still has the stock rims so there has been no alteration to the car since it was leased. I have also had to replace the brakes and the brake calipers in the rear ..my transmission is slippin it does not go into reverse.

I have called ten to 20 times about the flat tire issue and I always get the same answer "we are not responsible for tires" my tire actually once completely fell off on the highway because the wheel bearing broke and I had to pay 600 out of pocket to fix it and 200 to tow it because roadside assistance would not pick up my car on the jersey turnpike.

I absolutely hate this car and want to do anything to get out of this lease! I spend more money a month on tires then I do my car insurance and my payment! Please help. My fender is bent from when the tire fell off on the highway and have spent over 5000 in tires and countless amounts of hours fixing the problems and a sever amount of stress and fear of driving!

Puneet of Bhatinda, India December 31, 2009

I have VW Jetta 2009. I have facing so many problems in the car. I already complaint so much time but no response form company end till date.last step we could do is to write a mail here after that only legal steps can be taken by us. however we fully hope that we are going to get a feedback in two days this time and no need of legal steps to be taken.

Geoffrey of Pelham, AL December 31, 2009

We purchased the 2005 Volkswagen Jetta new from Quality Mazda/Volkswagen in Tuscaloosa, AL in 2005. This was our third Jetta, but it will be our last VW period. This car has the 2.5 liter five cylinder engine. It is not turbocharged, although the sales staff thought it was (?). To start with the air filter is a major undertaking to change and parts for this engine in general are scarce and expensive. The tires are the 16" low profile (255/55?) and have had to be replaced all around four times in the 75,000 miles the car has, wear, bad rims, you name it. But really bizarre, at about 40k miles, the tumbler turned inside the cylinder of the ignition lock, resulting in a 600 repair, which VW split 50/50.

The service manager agreed he had seen only one very old Jetta do that before. The electrical system is possessed; it burns out the halogen headlamps on the right side about every four months, only one on the left. The dash warning lights, flashers, and other electrical accessories come on and off without any notice or reason-this car has never been under water, go figure. Recently the catalytic converter internals separated from the cartridge. One can expect to spend as much on maintenance as payments! The dealer and VW America could care less. This car was assembled in Mexico from German (and other source) components. I have owned many cars and have had great service from some and misery from others, but never the truly weird problems as with this vehicle.

Barbara of Kamulea, HI December 30, 2009

My '06 VW Jetta's headliner is almost completely coming down partially blocking my rear window. This began with small pulling apart at the seams about a year ago and I neglected to tell the auto service in April '09 - it wasn't a huge noticeable issue and I simply forgot. My mileage was 51,000 in April of '09 at that time. They refuse to pay to fix it because now, my mileage is 67,800. This is the first opportunity I've had as a single working mother to begin addressing it as it is now absolutely dangerous.

During the last several months it has completely separated from the seams at the light fixtures on the ceiling and sides and is hanging completely down. This problem began at the start of the year right about the 50,000 mileage (the car was only 2 1/2 yrs. old). The 4 year warranty time is May 1s 2010. Due to my rural location I put on about 1500 miles a month average. This problem has nothing to do with mileage but a fault with the interior design. I had a VW Rabbit years ago with this same problem.

The VW Case manager (Ryan) acknowledged that this is a typical problem in warm humid areas. However, nothing was mentioned about it at the time of purchase. There is also no dealer on this island - there is only one authorized service center which I only found out about earlier this year. It will cost about 800 plus tax to fix and I cannot afford it and it's a safety hazard. All I want is for them to pay to have it fixed. I believe that since this started when the car was not even 3 years old and is intolerable at 3 1/2 years old, VW is responsible for paying for it to be fixed.

PUNEET of BATHINDA, India December 25, 2009

alloy wheels of car are in bad shape no hearing after many complaints. engine oil consumption is very much. however no car have such a problem. no satisfactory reply from dealer or service centre end.

H of Douglassville, PA December 23, 2009

Sinve I have had my 2001 VW Jetta 1.8T, I have replaced the mass airflow sensor, thermostat and gasket, ignition coil packs 3 times, Catalytic converter, throttle body, oil dipstick, vaccuum hose, o2 sensors twice.

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