Volkswagen Jetta Reviews

I purchased 2019 Jetta SE in June. At about 300 miles I kept hearing the noise that like many others are explaining a rattle/growl noise. I took my car back to the dealer to have it looked at This can not be normal. The manager of the dealer was rude asking me, "Well I don't know if you ever owned a turbo before but it was all normal sound for a turbo and maybe they could look at it at 5,000 miles when it was due for a tire rotation." Seems everyone is having this issue and everyone is getting the same runaround.

Mine was a manual transmission TDI. Great fit and finish, no paint delamination, excellent gas mileage. Fortunately I traded it about 4 months before the VW diesel scandal came out. It was a great little car.

2013 Jetta SE bought brand new for my wife, who barely drives the car far or hard 60800 miles. This car has been maintained like a show car since 2013. I am now writing this review which I don't normally do, but since Volkswagen USA has lied to the American consumers I feel the need to let everyone know not to buy this vehicle. The Jetta SE has ran with no problems until today. My wife and I just paid the car off and the engine light comes on, can't even take it to check the code because the car will not start now.

We purchased a 2012 VW Jetta SE in 2015. IT only had 50,000 miles on it. Right off of the bat horn did not work, and headlight switch was faulty where lights would turn on in middle of the night for no reason. Next, the driver window actuator failed. Window switch on drivers side failed next. At 90,000 miles compressor failed. A/C repair shop said compressor failures in the Jetta are so common he sees them every week. To make matters worse, all of the parts to make these repairs are more expensive than virtually any other of the rival cars. Windshield wiper sizes are hard to find because they are an odd size. About $50 from dealer.

My 2019 Jetta SEL suffers the same noise problem reported by others. It's shame because it's an otherwise nice car. It sounds like a dog growling, so we call it the Growler. It happens at low revs and is extremely annoying. It's getting worse and it doesn't sound safe. The dealership shrugged their shoulders and said they could do nothing because it's down to the design of the car. So it looks like I will have to take this problem directly to VW. For a new car to make this kind of noise is really surprising and completely unacceptable. Until VW acknowledge and address this problem, I would discourage anyone from buying a 2019 Jetta.

Have owned 2019 Jetta for 5 weeks. First week was fine. 2nd week I noticed an audible noise coming from the transmission. (Like a grinding noise) when driving in standard mode. It has gotten worse in the past 2 weeks. I took the car in to local VW dealer. We took it for a test drive and technician said he does hear and feel it. I waited 2 more hours for service mgr to come tell me it's normal??? WTF? I'm sorry, but a brand new car does NOT make strange noises in the 20-30mph range).

So I bought a Jetta 2019 automatic Execline, a lease for 4 years to be exact. After 380 km I started noticing oil spills in my driveway. It ended up being transmission oil because some seals were damaged or something (yes the car is 100% new), they got the new seals and replaced them in few days. Now it has been exactly 27 days that I am waiting for my car. They told me they are waiting for the specific transmission oil. They could not tell me the serial number of the oil or any other details other than *the special oil*. I've also called Volkswagen Canada and they couldn't help me more other than tell me to wait.

2019 Jetta - First VW. I really like the car overall and the MPG is a relief, but like I've seen two other drivers note thus far, it makes a horrible and impossible to ignore sound at around 25 MPH. It sounds like a frog croaking to me, so I've nicknamed it the frog. Dealership says it can't find anything wrong and that other 2019s on the lot make the same noise. I'm the opposite of a car expert, but I've managed to isolate it to driving slow to medium and when in automatic mode. Drive it in manual and you won't get the noise. Do what you want with that. It also makes a much milder version of the noise at around 40 MPH. Add that to a less than pleasurable purchase experience, and a dealership that we had to convince to give us a car to drive (a dang Hertz Versa, people) while they spent a couple of weeks to investigate this noise, and VW should high-five itself for getting a two-star rating out of me.

I have owned a 2019 Volkswagen Jetta SEL for about 2 weeks now. Overall I am very satisfied with everything. The interior is phenomenal and infotainment Center. I have 2 complaints. The plastic interior trim scratches very easily even with a microfiber towel. And most importantly around 30 miles an hour it makes a weird noise. And I've noticed one other review on here about the same problem. I'm wondering if it's a transmission issue or if it's just normal.

I bought a 2019 VW Jetta for my daughter on 7/28/18 at VW Rick Case Honda in Weston Fl; within the first few days of driving, it started making a rattling noise when shifting gears at approximately 26-29 miles per hour when driving softly (I believe it is the 3rd gear). I tried to recreate the same sound in other gears but couldn’t, it just happens around that speed/gear. I took my car to the dealer to get it checked; I drove the car with the technician (Daniel) and I showed them the noise. Daniel took it to the shop and after connecting it to the scanner and calling VW experts he and the service manager (Walter) told me that the car was OK and that the sound was normal; they told me they drove other cars and found the same noise.

This 2014 VW Jetta is a very reliable car. It has taken me on numerous road trips with no problem at all. It is great on gas mileage all around. I love my Volkswagen. Overall, many of the other cars I looked at were way beyond my budget. They were expensive and gas guzzlers. The Volkswagen is great, easy to maintenance. This car is perfect and affordable.

I've had a good experience overall with the VW Jetta, it's pretty reliable and feels really sturdy and solid to drive unlike other cars I've driven before (Toyota Corolla, Honda CIVIC, etc). Good reputation of German engineering, attractive form factor, there was a pretty good price on it at a dealer near me which made it a ridiculously good deal compared to other similar models. It was right before Bluetooth became basically standard, which is okay since I don't use my phone in the car and just used an aux cable instead. However, now that phone manufacturers are removing headphone jacks, this is actually a pretty annoying problem.

Love Volkswagen; there is no better car out there in my opinion. It's a very loyal and reliable brand. High quality vehicles and beautifully engineered. My Volkswagen Jetta rides and drives beautiful. It feels like I'm floating while I drive. That's how smooth it is. The dashboard is sleek and technologically advanced. I love the outside and the interior and the rims as well. As perfect as I think my car is (and I have tried many cars throughout the years), I wish there are more ports or outlets in the car so I can charge more.

Love this car! It is in our price range. It has sleek interior, beautiful exterior, comfortable front and back seats and plenty of room in the front and back. I love the feel of the clutch and shifting as well. I also like the look of the interior and exterior, large trunk, and safety features including airbags on the sides and back seat. However, the back seat can't fit a toddler seat in the middle with enough room for my older children on the window seats.

My VW Jetta has been very reliable and resilient and it works great in all seasons. And when I have had to make repairs, they have been minimal and not too expensive for a foreign car. The car is roomy enough to comfortably drive others considerable distances and it gets great gas mileage. I liked the heated seats and the sun and moonroof. I also like the pickup of the engine and how stylish it is. But the car should come with a more compatible iPod input.

The Volkswagen Jetta is a nice car and I have driven it for around three or four years now. I have had a pretty positive experience with this vehicle. It has seat warmers that work very well when it is cold outside. It is also automatic. I would not have purchased this vehicle if it were not automatic. There are only a couple of car charger plugs available though and they aren't easy to reach. One of the chargers actually died and had to be replaced. Also, the gas pedal is extremely sensitive compared to other similar vehicles. Nice, affordable car with a few quirks.

My overall experience with my Jetta has been amazing and perplexing. Seats grip riders in. Love the interior design of the cabin espically from the drivers vantage point. Have no complaints about the car. Love the ability to hold 5 passengers and the two circle design of the dashboard gauge. Lovely engine that purrs. Price was reasonable and the mileage per gallon is good for a subcompact car. Michelin wheels are great performance package. Passengers also experience a great rider. Wheelbase is average for subcompact cars. Visibility from drivers view is exceptional.

The 2014 Volkswagen Jetta is comfortable for our family. Our kids have plenty of room and we have plenty of leg room up front. We like to drive around at night with the windows down as a family and just listen to music. My husband really like Volkswagens and he loves his sun roof.

It's hard to tell how much of the depreciation (15k plus) we experienced is due to VW brand deterioration or the loss of the of luster from sedan models in general. When we bought our 2015 VW Turbo Sport model it seemed like a good idea, We clearly overpaid and overloaded it with upgrades. We never expected it to depreciate to nearly nothing, and it did! After all, VW German resale... how could we go wrong? It's really odd because we just got back from a cruise that included two stops in Germany...

A good starter car (Volkswagen Jetta), but if these go wrong it's extremely expensive. These cars also overuse soy wiring so parking outside in an area with rodents is an absolutely no no! My car, personally, has been chewed up 4 or 5 times now.

We wanted a manual transmission, and VW Jetta still produces a good amount of them. That being said, the car is not nearly as fun to drive as I had hoped. I like the car, but I'm not in love with it.

VW Jetta is mainly reliable. DMF changed at 120k miles - niggles with door locking/window motors and ignition lock failed at 125k - excellent engine (diesel 2.0L). Great fuel consumption. 50 mpg+.

While being a Volkswagen owner prior to the purchase of my new 2017 Jetta sedan... I specifically was drawn to the Jetta again for reliability, gas mileage and all around seasonal weather ability. Unfortunately Volkswagen has fallen short of the seasonal reliability this winter season by adding the traction control option that is permanent and automatically comes on. There is no way to remove this option which has lead me 9 of 10 times unable to drive up my driveway, while having snow tires and a manual transmission... This has never happen prior to this... I have never felt such frustration with a vehicle. This permanent traction control that automatically engages on it own... Deters me to NEVER purchasing a VW again that has this permanent traction control option. I'm so disappointed as this was never the case with my 2012 Volkswagen Jetta sedan.

So I got my 2014 Jetta on a lease back in Sept 2014 with only 14 miles on the car. Only about 2 years into my lease the check engine light came on and my engine was misfiring. Thankfully I was still covered by the 3/36,000 mile warranty (barely). They had to replace a coil in the engine (and VW was aware of this issue, but no recall that I am aware of).

I'm like this car 2011 VW Jetta SE 2.5 L turbo as Drive... As car is production line vs Quality that bad. First VW mechanic they don't know what problem is. Always charge you 400 buck and still problem need by fix. Buy extra warranty sec, not much information on like how fix little stuff like Fuse. Actually today check engine come out blinking is 16°F at North Jersey. I'm can't find ** online. What I'm can to do. Next car is Lease.

I was the owner of a 2014 VW Jetta TDI, one of the models covered by the emissions scandal, and it was sold in February of 2015. The claim documentation package was prepared and mailed to the group processing the packages in 2016 before the cutoff date. When nothing was heard from them, I checked the online claim portal only to be told no claim was possible because it was after the cutoff date. Nevertheless, their helpline asked me to FAX the documentation and I did. They still denied the claim. I requested an appeal because my hardcopy submission was made prior to the cutoff date. Their answer? Denied. They requested hardcopy be sent prior to a specific date. The package was sent. They deny receiving it. They deny the claim. Their malfeasance saved them a bit of money on the claim but it also cost them a customer and anyone willing to listen to how they treated this one.

The low amount of the warranty is a sign of no belief in the product that you are selling. Any vehicle that is before the 2018 models only have a 3/36000 model warranty. The new 2018 models are offered at a 7 year or 60000 mile warranty. This is my first VW JETTA and probably my last. I don’t like a KIA but they offer a 10 year 100000 mile warranty. That tells me that they will stand behind a product that they are selling and believe it will last. Most of the vehicle manufacturers are going to a longer manufacture warranty because they believe they make a better product then the next one.

I purchase a Volkswagen Jetta Hybrid used from VW in Orland Park Illinois and it was used. Been having nothing but trouble with it. Seems that the dealership does not inspect their vehicle when they come in. Already the tires were bad. Had trouble with transmission. The sunroof its need a tune up and the computer was upgraded and wiped out my digital speedometer and the manual shifter so I don't know what gear I am in when shifting, and the front end alignment need to be done, a lot of other things. I think you get the drift. Went and seen a Manager there and he gave me to a sale man just to get rid of me.

Within a week or so of owning my brand new 2017 Volkswagen Jetta I noticed the rear driver door popping. I took it to the dealer within days where I was told I was to blame. I knew I had done nothing to cause this issue. The damage further caused more damage to the front driver's door. I informed the dealer I would sue if not repaired.

I have a 2013 and am trying to take advantage of the buyback. This is proving to be an extremely difficult task. VW forces me to jump through an inordinate number of hoops. Their system of downloading documents is not compatible with Chromebook users... REALLY??? Give me a break. Just horrible. Never to purchase VW again... so angry I may never ever buy German ever...

I am the second owner of a 2014 Jetta 5-spd with only 18K miles. It’s been a great car, but driven very little. I purchased it from a trusted used car lot in town and when I brought it in for an oil change last week they informed me that there was a power steering leak and they would bring it to the local VW dealer to be repaired under warranty. This is the second 2014 Jetta they have seen in the last month with this problem. The last was covered under warranty, but the VW dealer informed them that mine was not. I called VW customer service, spent an hour on the phone, and finally was informed that my car is not covered as it was purchased in March 2014, so the 3 year/36K mile warranty had expired, by 3 months. At first the VW customer service rep tried to convince me that the warranty wasn't valid because I hadn't purchased the car at a dealer.

Engine suddenly failed at 100k miles - no warning whatsoever. The company won't stand behind the vehicle, despite the fact that the car has been serviced on time and at dealership service centers. The experience with the dealership and corporate has been ridiculous. Will never buy another VW again. I'm not supporting a company that doesn't value its customer and who doesn't put safety/reliability first.

I purchased my car back in May last year (2016). Sad because I was a huge fan of VW. Not anymore. The sticker price on my car was 19,000. I recently tried to find out how much the car was worth trade in value and I was shocked. The car is worth $8,000. I still owe $25,000 on the car because of $3200 negative equity I rolled over from my other car. I've paid on this car for just about a year now and I have absolutely no equity. This is terrifying. All because of the buyback of diesels? I feel horrible for all the customers who purchased one. They better reimburse me for my losses or I'll see them in court! This is the worst business relationship I have ever dealt with. Top it off, my driver's side seat is ripped. They call it wear and tear and I call it poor manufacturers! I'll never in my life buy from VW again!

10/28/2016 dash light came on so I took it to VW for diagnosis and repair. The dealer stated it was a problem with the EGR valve and it needed replacing. Parts and labor cost: $1,560. 3/27/2017 dash light came on and took it to VW dealer/repair center for diagnosis. The dealer stated there is black soot build-up on the EGR Filter Pipe and need a new one along with a Diesel Particulate Filter. The dealer said the repairs would be $7,500! Obviously I declined the repairs this second time. I bought the diesel because the engines are supposed to last a long time and it is a "clean burning" diesel. Hah! I will NEVER buy another Volkswagen again!! What a scam! And yes, I have now decided to do the "buy-back" option. The engines may last a long time but everything else breaks down on it.

I always thought that a Volkswagen was a great vehicle to buy. The people I've known that had them ran for over 200k miles with no problem. I bought my 2009 Jetta Wolfsburg with 50k miles and thought it was great that was until at 58k miles. The rear main seal started leaking. I had it repaired just before my warranty ended thankfully. When it was in the shop for about a week I called the dealer to check in on it and they said it'd be done the next day. So the next day I waited for the call but there wasn't any. I waited two more days then gave them another call. When I gave my name they said "oh yes your vehicle has been done for three days." Great communication in that place.

It seems the TDI models aren't the only ones taking a hit. Our 2016 Jetta has lost almost 50% of its value, customer service sucks. Don't buy a VW. The car has already had to have the rear view mirror reinstalled, door seals replaced, and has been in the shop for a intermittent transmission problem that according to VW is normal for that model, the microphone is placed on top of the driver side air vent so if the a/c is on while you make a call it sounds like your in a air tunnel (WV response was it's because it's the cheapest vehicle, so it's not their problem), if you roll a window down when you're listening to music it sounds like the speakers are blown. Don't buy a VW.

I have been trying since November to get VW to take back my 2010 Jetta Diesel 2.0L TDI. On more than five occasions, I have submitted their required paperwork to the VWGoA Online Claims website. VW keeps inventing one excuse after another to find a problem with my documentation. They dispute that I have the authority to sell the car back to VW. I have also talked on the phone multiple times with their agents, and they are all profusely apologetic, but they nonetheless will not actually just say "yes, we agree to buy back the car." This is UNACCEPTABLE! VW is the one that cheated all of us, and now I am stuck with a car that VW will not take back and that I can't actually sell to another private party. If a lawyer is reading this and can help me, please contact me.

2016 Jetta VW GLI. First week, blown fuse was unable to charge my phone. Check oil light came on the second month I got this problematic car. I purchased this car January 2016. After "pulling teeth" many many many oil consumption tests, they gave me a new engine in November 2016. Fast forward to January 2017, two months after the new engine was put in, the check oil light came on again! Checked the dipstick and oil very low. Went back to the dealership, they added 3/4 of oil to the engine. And told me it was "normal" to burn this much oil.

Our 2015 VW Jetta TDI w/ 15000 km def tank damage and wiring is destroyed also. Same Complaints as many other VW Jetta owners. This is where the conditions of the road come up and destroy the undercarriage that is right behind the right side of the rear tire, exposing wires, our quote was $1600.00 which wasn't covered under warranty. Finding that this is a common thing happening with the Jetta and VW Isn't going to Cover this under warranty. Maybe they should FIX THE PROBLEM!

VW Jetta 2013 TDI - I completed all my paperwork for returning my TDI. I own my vehicle. The automated form stated I was ready to be considered for buyback. The paperwork according to the operator (I finally reached after waiting some 40 mins) was submitted to the auditors just before Thanksgiving! Here we are Mid January 2017 and not a peep from VW. They are supposed to respond in ten days then make an appointment in another 10 days. Nada. This is beyond anyone's patience and falls under the label "unprofessional". VW need to be forced by the legal entity in the US to follow the judgment rulings. What, if anything, can we do to put pressure on this company? Suggestions?