NEWS    RECALLS    COMPLAINT FORM    SCAM ALERTS   RESOURCES  
Small Claims Guide   Class Actions   Lemon Laws   FAQ   Newsletters  
Share


Complain about a product or service

Automotive    Education    Employment    Electronics    Family    Finance    Health    Homeowners    Insurance    Pets    Shopping    Travel     Print This     Email This    



AUTOMOTIVE   Dealers |  Manufacturers |  Service |  Warranties |  Lemon Laws |  Recalls |  Accessories |  Tires |  Transporters |  Racing

Inside Sears Automotive




Advertisement

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Sears Auto
Tires
Wheels
Batteries
Brakes
Oil Change
Safety Inspection
Everything Else
----
Sears Settles NJ Fraud Case
Suit Charges Fraud
Insider's Report
Other Sears Complaints

A former Sears Automotive employee in Salt Lake City writes: I was an employee working at Sears Automotive and we were aware that the person in charge was not qualified for the job. One day I noticed her helping a customer who needed shocks on his '94 Ford Explorer. She insisted on not letting the customer get his shocks replaced unless he got the alignment done, even though he had just gotten it done. She was determined to make him think that replacing the shocks was going to affect the adjustments on the alignment which is indeed not true.

We were told that if we did not try to sell alignments to all customers that there would be diciplinary action. We were also told that there would be consiquences for certain types of returns.

Even some of the jobs we were told to do were unreasonable. Such as stocking batteries and battery acid without any sort of protection such as rubber gloves, aprons, or face protection. Acid burns are not a fun thing.

I was aware of car lifts that would drop with the cars still on them. Many of the employees were not trained to use the equipment properly. Many of them without safety glasses, back belts, or steel toed shoes. There was even a time when we had a 16-year-old boy stocking the batteries and tires which included using heavy machinery such as pallet jacks and freight elevators.

Sears was responsible for not properly handling an employee's on-the-job accident, just because the employee did not read english easily. One of our mechanics acquired some inner ear damage from someone using an air gun next to his ear. I feel that it is wrong to hire somebody and not give equal treatment. That guy ended up paying bills he could never afford and now he can't hear as well as he once could. It also leaves him more open to infection.

The list goes on and on but I thought I would just give you an idea of what it was like to be on the inside IN an entry-level position. So much for a compeling place to work, shop, and invest. I quit!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share

Follow us on Twitter.

FREE CONSUMER NEWSLETTERS

The Daily Consumer
Afternoons M-F

Sign up now!


Consumer News & Alerts
Every Sunday

Sign up now!





CONSUMER NEWS

SAFETY RECALLS



Back to the top | Automotive Section

Advertisement


Custom Search
AUTOMOTIVE
• Dealers
• Manufacturers
• Service
• Extended Warranties
• Lemon Laws
• Recalls
• Tires
• Transporters

FAMILY
• Aging
• Children, Parenting
• Recalls
• Dating
• Education
• Entertainment
• Pets
• Weddings
FINANCE
• Annuities
• Banks
• Credit Cards
• Debt Collection
• Debt Counseling
• Insurance
• Investing
• Loans
• Mortgages
• Payday Loans
• Student Loans
• Tax Prep

HEALTH
• Doctors
• Drugs, Pharmacies
• Health Clubs
• Hearing Care
• Hospitals
• Nursing Homes
• Nutrition, Diets
• Vision Care
• Weight Loss
HOUSE & HOME
• Appliances
• Cookware
• Furniture
• Home Improvements
• Lawn & Garden
• Movers
• Pools & Spas
• Realtors, Rental Agents
• Recalls
• Utilities

ELECTRONICS
• Cable TV/DBS
• Cameras
• Cell Phones
• Computers
• Home Electronics
• Internet Access
• Local Phone Service
• Long Distance
• VoIP
SHOPPING
• In-Home
• Online
• Retail Stores
• Sporting Goods
• Supermarkets
• Telemarketers

TRAVEL
• Airlines
• Bus Lines
• Car Rental
• Cruises
• Hotels
• Travel Agents
• Trains

RESOURCES
• Class Actions
• Complaint Form
• Small Claims Guide
• Lemon Laws
CONSUMER NEWS
• Latest News
• Automotive
• Telecom
• Financial
• Health
• Homeowners
• Scams
• Seniors
• Travel
• More ...

RECALLS
• Automotive
• Children's Products
• Drugs
• Food
• Household Products
• Sporting Goods

ABOUT US
• FAQ
• Privacy Policy
• Advertise With Us
• Newsroom
• Syndication
• Terms of Use

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.