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Consumer Affairs


Nissan Air Bags


Consumer Complaints & Reviews

Air bags are estimated to have saved at least 5,000 lives since their introduction. But the downside is that they have also caused thousands of injuries, some of them severe, and several deaths.

Many of the more serious cases involve Nissan. The 1994 and 1995 Nissan Altima has been implicated in at least 23 incidents of air bag injuries caused by bags deploying when the cars hit curbs, went over speed bumps or encountered other minor obstacles. Nissan changed the design in mid-1995 but many owners of the older Altimas are unaware of the danger.

In one case, a Lake Oswego, OR, woman suffered severe eye damage when the passenger-side air bag in her car deployed as a friend drove the car over a curb. The bag hit Norma Swanson at 159 miles per hour, breaking her nose, giving her a concussion and leaving her blind for six weeks. She later regained partial sight in one eye but remains legally blind in the other. Doctors testified she is at high risk of complications, including glaucoma and retinal detachment.

In the 1998 federal district court trial, a former General Motors engineer testified that safer air bag designs were available at the time the woman's Nissan was manufactured. He said most manufacturers at that time were using tethers to catch the airbag, letting the occupant fall into it. Nissan used an old design that delivers a 159-mile-per-hour knockout punch, he said.

The trial ended with an undisclosed settlement.

My wife just had an accident today, 31 Jan 2012. It was a front end collision with her 2003 Nissan Sentra. She rear ended someone when she was driving 50 mph in a 55 mph zone. The braked car moved 75ft before colliding the driver side front end into the truck in front of her. The truck received little damage; however, her Nissan was crushed in the entire driver's side front half. The airbag did not deploy, and she stated the wheels would not turn to avoid the truck in front when she was braking.

I took pictures and a video of the car and the entire scene. The police officer stated it was strange the air bag did not deploy, it should have. We just had her car serviced at the local Nissan dealership a couple months prior. I am wondering why the wheels locked when braking and why the airbag did not deploy. The car is totaled.

August 5, passenger airbag suddenly deployed in 2008 Nissan Sentra. As of August 25, car is till sitting at dealership not repaired. Dealer said manufacturer's defect and needs Nissan's permission to fix it. I called Nissan and as of yet have not had a phone call back. Insurance says because it's manufacturer's defect, they can't do anything. Results: loss of transportation, unable to keep a job interview, undue stress, medical expenses for injury sustained to passenger upon deployment, and making payments on a car that is not drivable.

I have a Nissan Aramada and the air bag light has been reset twice. It came on again and I took it to the dealer and they said it would cost $500.00+ to fix the wiring in the dash. Claimed a front end accident caused the wiring in the dask to fail. The accident caused over $10k in damage and the air bad did not deploy. Is there a mfg defect? I contacted Nissan Corp. no help.

Slid on a patch of black ice. slid through a yard, hit a bank on like a side front hit, and hit so hard it flipped my truck on its roof. I ended up upside down, with a severe gash on my head, and a severe concussion major memeory loss. and through it all, my airbags did not deploy!

My airbag deployed for no reason. I took the car to a local Nissan dealership and Nissan was denying any service could be done because I have aftermarket speakers and a subwoofer in the car as well as a grounding kit. I have a full warranty on the car and Nissan would not cover it under warranty due to the fact that I have those accessories stated above.

i buy a brand new nissan navarra pick up. it met an accident sometime in august 2008, i been informing so many websites of nissan but only one from nissan people response to my complain of not functioning the airbags inspite of severe impact that lost 2lives including my father in law, but these people from nissan just tell me that the said accident did not meet the requirements to trigger the airbags they just based thier conclusion on the pictures i submitted, and nobody came to inspect in actual if its conclusion is correct.my question is, is it fair to just conclude that way with seeing the actual damage of the car, they even just advise me to use my insurance to cover expenses inccur in the accident.

On May 8, 2009, the 2006 Nissan Altima I was driving was in a crash. I was traveling approximately 30 mph when I hit the other car. The front of my car is where the impact happened. My seat belt did not work, nor did my airbag deploy. I had over $ 7770.00 in damages to the car.

As a result I received a concussion,face,chest & abdominal bruising, knee & shoulder & other injuries. I also received a injury to my lower left leg. I learned after the fact that the part of my left leg that was injured was reported in the Insurance Institute crash testing on the same type of Altima as a possible problem. The crash dummy showed injury to the same place from the brake pedal coming back to far. I also learned that the subframe had been recalled on my car. I reported the airbag & seatbelt failure to the NHTS & encourage others to do the same. Sadly, it takes the injury of many & often the loss of life before class actions can occur.

I repoted it to Nissan Customer Service,which was a waste of time & further angered me. I was appalled at the arrogance & condescending attitude they gave. It's my opinion they only care about making profits at all cost & appear to have no conscious regarding injuries. I would discourage anyone I know from buying a Nissan.

i own a 1997 nissan sentra xe i was driving down a dirt road not speeding hit a bump that was not very big and my air bags went off busting my window on the passenger side and hitting me in the face on the drivers side causing my eye to bruise. have to replace the windshield in my car.

I took my car back to the dealer ship where I purchased the car because my passage light air bag keeps coming on and they told me it is because the person sitting in the passenger seat is not heavy enough. I took it back twice and I called them back on May-12-2009 for the same problem and they said they would have the man call me back and I am still waiting and today is Saturday May-16-2009. Please help. Thank You

I was having my Nissan Amarda serviced for a Air bag light flashing, it required a new wiring harness for let front seat- cause DTC B1182- PRE-TEN2 Front LH 7000 General Body & Accessories 694 CP, 106647 Previously checked and found harness update was required, This should have been considered a Goodwill recall service, because this is a safety issue of the Airbags operation in the Nissan vehicle.

My brother-in-law had the exact same situation with his Nissan Armada, with his vehicle being also over the warrenty, his service was authorized under the Goodwill service code. This is a Safety situation that doesn't just effect myself, but all consumers that operate this very same vehicle, and are forced to pay for services that should be consider a Safety Recall.

side & curtain air bags both deployed with no visable signs of impact

I own a 2003 nissan xterra. Airbags did not deploy when being hit head on by a tree due to loss of control on black ice going 30mph

Hitting my head on the steering wheel.

I was traveling at approx. 40 mph when I heard a horrible, metal bang sound in the right front. At that very instant, my 2003 Xterra with 18K miles on it veered immediately to the left and struck a cement girder on a bridge - no air bags went off and I had marginal steering capability. I then ping-ponged to the other side of the road and hit the other cement girder on the other side - finally the airbag went off after the second impact and vehicle came to a stop. Thankfully, no one was driving on the road that morning when it occurred or it would have been fatal.

Vehicle totaled; lost days from work due to chest and knee soreness.

On November 5, 2008, both side air bags deployed when I started my 2008 Nissan Rogue. The dealership replaced the air bag diagnostic control unit, 2 side air bag modules, 2 front seat belt assemblies, headliner, center garnish finishers. They told me the board was bubbled but they did not know why and probably never would know why it happened.

Service history: I purchased my vehicle new from Love Nissan on November 5, 2007. On November 15, 2007, I took my vehicle back to the dealer due to the air bag light. Passenger light would not go off. The dealership ran a diagnostic test. No codes found or stored at this time, test drove, rechecked codes, no problem found at this time. On January 19, 2008, air bag ligt on again. Took back to the dealer. Ran another diagnostic test. Diagnostic: No DTC stored in system. At this time, all working properly. Test drove. OK. On January 22, 2008 (4,083 miles), I returned to the dealership because of the same problem. Dealership ordered and replaced: air bag diagnostic control unit, passenger side air bag sensor, and bottom cushion frame assembly.

I am afraid to drive this vehicle due to not knowing if the air bags will deploy again. If the air bags would deploy while I was driving, I would wreck.

My daughter was involved in a collision while driving my 2008 Murano. She was hit broadside on the drivers side by a Ford F150 pick up truck. The side and curtain airbags deployed directly next to her left ear.

She has consequently lost her hearing in her left ear and suffers from a constant high pitched ringing in her ear as well. She is only 20 years old. When I contacted Nissan Consumer affairs an incident report was taken over the phone (they refused to send me a copy claiming it is for internal purposes only). The airbag coordinator states that this is the first incident ever reported to Nissan regarding hearing loss after an airbag deployment.

She offered no help, no referral to someone else who could help me, but did tell me that she knows what it's like to be at the ENT because she just had her 14 month old daughter there for an ear infection. Are you kidding me? I don't think we are comparing apple to apples here. I am outraged. We have owned 5 Nissan products in past years but will never do business with them again. I hope other people will post if they have had issues with hearing loss after an airbag deployment.

I am hurt, My neck is killing me and both my mother and father are on their way to the hospital. We just got into a car accident driving a 1996 Nissam Maxima. We were hit by an oncoming car which missed a stop sign. My car is GONE. BOTH AIR BAGS DID NOT OPEN. BOTH OF THEM. Forget about my airbag (I was driving), but my father hit his head dead onto the front deck. Both my parents are in the hospital now.

My father is a Dentist, and his hand is now injured. How is he going to work? I am in shock that the air bags and seat belts did not work properly. We were like dummies in a crash test gone wrong.

I am the owner of a Nissan Altima Se 2001, the vehicle has 11,157 miles currently on the odometer. On July 4th, 2001 I was driving home Eastbound from Manhattan over the lower lever of the Queensboro Bridge. It had just started raining outside and the mist of the rain was beginning to cover the lower level of the bridge. The speed limit on the bridge is 30 mph.

I was accompanied by my girlfriend Lauren, who was seated in the front right passenger seat of the car. The passenger and myself were both wearing our harness/lap seat beats. Traffic was moving well over the bridge at the time, I was traveling approximately 30 mph. I was approximately 8 to 10 car lengths behind the car in front of me.

At approximately 11:00pm EST the vehicle in front of my vehicle a 1993 Plymouth Voyager suburban had come to a complete stop in traffic on the bridge. Noticing this ahead I began to apply the brakes to slow my vehicle down and bring it to a complete stop. I applied the brakes and to my surprise they instantly locked causing my vehicle to slide on the wet pavement. I had minimal control of my vehicle only when I would release my foot from the brake. When I was braking and sliding I had no control over my vehicle.

I removed my foot from the brake and once again applied my foot to the brake and tried to slow down my vehicle when the brakes once again instantly locked up causing my vehicle to slide on the wet pavement, I tried once again for a third time and got the same results causing my vehicle to slide at approximately 25 to 30 mph into the rear end of the vehicle in front of me. During the attempts to slow my car down I at no time pumped the brakes or had tire traction between the car tires and the road.

My passenger at the time was sleeping and was awakened by the car sliding, she screamed as we were about to hit, I threw my right arm across my passengers chest as a reaction to help prevent her from flying forward. Upon impact both my passenger and myself were thrown forward towards the windshield. My left arm was still holding onto the steering wheel as my right arm was trying to hold my passenger back.

My passenger was thrown forward and struck her head on the windshield/roof of the car causing her to sustain injuries to her head, neck and back. My passenger's legs also went into the dashboard of the car causing severe bruising and pain to her lower extremities. I myself sustained injuries to my left elbow from holding onto the steering wheel as we crashed. At no time during the impact between vehicles did the harness/lap beats or air bags engage to protect my passenger or me the driver. My vehicle sustained a full frontal impact with the vehicle in front of me.

I am afraid to drive the car even if it ir repairable. I am scared that if I take the car out again after it has been repaired and I get into another accident going even faster than this recent accident on the high way that the air bags will not deploy and someone will be killed. I feel the car is a lemon and I want Nissan to replace the car at no cost to me. The car has had more problems since I bought it than anything else.

I was driving my '96 Nissan D21 regular-cab truck down county road 503 when the air bag deployed spontaneously without any collision. My left arm was forced through the closed driver-side window, breaking some of the glass out. And the air bag hit me in the face, causing me to lose steering control. The truck then went off the road hard -- right into a big ditch.

I called Nissan to report it and was told it was my fault the air bag went off. Nissan told me that the truck was safe and that there were no service bulletins or recalls on the air bag on that year truck.

But I found out that there was a technical service bulletin for the 1996 Nissan D21 truck and some of the other Nissan cars from 1993-1996. I found it on the NHTSA Web page; the TSB number is 96-082a, issued Sept. '96, "SRS control unit failure diagnosis."

I can not see how Nissan can say this was my fault. I was not driving fast and I did not hit a thing until the air bag went off and I lost control of the truck. I had a witness in the truck with me and a witness behind me that saw the air bag go off.

I got a bad burn to the inside of my left arm from the air bag and lost two teeth. I had a hairline fracture to my left elbow and neck and lower back pain. I have cord compression, has post traumatic stress disorder, major depressive disorder and hypertension and anxiety. I have not been able to work in two years. The passenger suffered more minor injuries from whichi he has recovered.

I got five doctors and 12 prescriptions I take every day and Nissan will not help me. It is wrong for Nissan to do people this way.

We think Nick should retain a good personal injury lawyer, who may have better luck in getting Nissan's attention.


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