|
Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.
Kathy of Portland, CT July 28, 2006
Kathy of Portland CT (07/28/06) I have an 02 Nissan Altima with 98,000 miles. While my son was driving on a highway, the engine blew---Catalytic converter overheated, came apart and a rod from engine went through motor. Fortunately, my son was not involved in a crash as a result of this. The dealership that I have done business with for several years and have had my car serviced with acknowledged the fact that this was not an isolated incident with the 02 engine and was in fact related to the recall.
Unfortunately they could do nothing for me. I contacted corporate Nissan and spoke with the regional manager, Joe Guaraszio. He told me that although similar defects were found in other engines, it was not a big enough problem to warrant good will replacement of engine. Unfortunately I was able to run about 50,000 since the car was recalled......so I was out of luck....the car was past warranty.
Perhaps Nissan will consider it a big enough problem when a life is lost or someone is seriously injured due to an accident from an engine blowing...how reckless is that?
Neil of Erial, NJ July 23, 2006
Neil of Erial NJ (07/23/06) My complaint is in regards to the Nissan Altima's 1998 - 2001 premature failure of the intake manifold gaskets due to heat around the cylinder 4 area. I have a 2000 Altima with 57,000 miles with an intermittent idle fluctuation, I have also read about possible stalling. I am really upset with this as the cost for repair for this is 550 to 950 depending where you go. This is a design flaw and should be covered as a recall or emissions warranty. Reading the forums on the Internet this is happening to all these models. Every 40 -80 thousand miles this happens over and over. I believe this needs to be addressed.
James of Baytown, TX July 17, 2006
James of Baytown TX (07/17/06) My 2004 Nissan Altima was stalling at low speed just as described in the 2003 recall. It cost me 145 to have the crankshaft position sensor replaced. Is this common with 2004 Altima's? Should 2004 Altima's be included in the recall?
Thomas of Mamaroneck, NY June 14, 2006
Thomas of Mamaroneck NY (06/14/06) In August 2005 we leased 2 Nissans, a Murano and an Altima. Both have gone in for service as required. Keep in mind both vehicles have under 6,000 miles at this point of my issue.
During the week of June 1, 2006 (10 months later) the handbrake cable broke on the Altima while at an event. We were stuck with a grinding sound by the rear wheel. We drove the car (no other choice we were not offered roadside assistance) was driven around 5-8 miles to the dealership and the keys were left in the drop box.
A follow up call was made to service as well as to the salesman that sold us the 2 cars. The salesman of course was of no help and said service needed to look at the car. Service stated on a Monday that they could not get to the car until Thursday.
Finally Thursday arrives and we get a call stating that the damage was inconclusive and that we would have to pay 678. Very frustrated, I explained if the cable which may have been a defect didn't break we would not be in this position. As usual I was put off and they stated that they would re-review the matter.
Knowing this was going to be an issue I immediately contacted Nissan directly and opened up a case file, hoping Nissan would want to keep a good customer happy and fix the car under warranty as it should. In a day or so the dealership service department called again stating that the work could not be done under warranty but they would lower the price to 317.
I guess if I rolled over the 1st time I would have been suckered out of 361. This offer actually made me more upset and I stated that I contacted Nissan and wanted the work covered under the warranty.
I waited 3 days for Nissan to call and had to place another call as they refused to respond. Again I got the runaround and was told someone would get back to me, of course no one did and after being without the car for a week the blood was boiling.
On the 7th business day after I put in another call I got a call back and the Nissan rep stated he could not conclude that the work be done under warranty and was asking for payment again in the amount of 317. I told my story again about the possible defect (the car had a recall for a rusting subframe) and stated this may have been a reason why the cable broke and why did only one side (the driver side) break?
The defect apparently caused the pins to break on one side which led to having the brake shoe stay closed. Of course by driving the car the shoe and rotor were damaged. But how can this be our fault, if the cable did not break we would not be in this position.
After laying down a pretty penny for 2 cars, Nissan must be in need of cash and cannot afford 317 to satisfy a good customer. Not a very wise business decision by Nissan Corp, or the dealership.
Yes, I had to pay. Tom of Oconomowoc, WI May 20, 2006
Tom of Oconomowoc WI (05/20/06) I have experienced the same problem with my 03' 3.5L Atima as Peggy. I have problems breathing and have been given an inhaler. I am unable to afford another car at the moment so my wife and I split time driving the car. I've also had braking problems which after 40K miles, I had to completely redo the braking system prematurely. The dealership said that I should have purchased a rather expensive PM brake program every 10K miles (which is unheard of).
I have spent a lot of money, time and have experienced headaches, shortness of breath and breathing problems due to my Altima.
Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
|