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Consumer Affairs


Mitsubishi Eclipse


Consumer Complaints & Reviews

A few months ago, I bought a 2011 Eclipse Spyder. I was committed to purchase a Nissan 370Z, when I first saw the Spyder. The styling was great, but I test-drove it, only because the Spyder was $8000 less than the 370Z, and it came with an additional $2000 rebate. I agonized over the decision, because I really wanted the Nissan. And I didn't know anything about Mitsubishi cars. In the end, for the $10,000 price difference, I just couldn't pass on the Spyder.

I can now say that I was pleasantly surprised by the quality and performance of this car. It handles like a dream and is fun to drive. Gas mileage around town is 27 MPG or so and 32ish highway. Insurance was $60 per month less than the 370Z (State Farm), because it has a facade of a backseat (pigmies would complain about the leg room). There's a huge amount of room in the front passenger area, so I was fine with the design because the Z had no backseat at all.

Overall, I'm very pleased with the Spyder. You need only to hit a bump in the road or cross a railroad track to feel how well-built this car is. On the negative side, if I was asked to make improvements to this car, I'd suggest higher quality leather seats and an improved turning radius. If I need to make a u-turn, I look for a K-Mart parking lot.

Like many others, I had purchased a 2003 Eclipse about three years ago and now my entire car has the clear coat coming off. As a result of this, my entire car is an embarrassment to drive and something should be done by corporate! Many people pay good money and purchase these vehicles and when there is a defect, nothing is being done.

I bought a 2006 Mitsubishi Raider V8 4x4 Automatic, Pre-Owned on 4/30/2009. Drove truck home and noticed a vibration and bobble feeling at 55-65 mph,And a wiggle in the suspension and a unstable drift of the truck after you hit any type of bump. So I took the truck back to the dealer and had them look at the problem and they rorated the tire's and balanced the wheels, But the issue's still remained. Went to a different dealer Norco Mitsubishi they changed the rear Shocks, But I had to replace the front struts because they refused to replace them under warranty, Problem still there.

Googled 2005-2006 dodge dakota front end Vibration and found numerous complaints about the front end shimmy at Highway speeds of 55-65 mph. So I went to a independent shop to have the front end checked over, and they found the tie rod end outer's and the lower ball joint bad. so back to the dealer I wnet to confront them about there statement earlier that my front suspension was fine. I then called Mitsubishi corprorate explained the problems and they instructed the dealer to replace the items. Ball Joints was on national back order, And tie rods ends as well.

so I went to dodge to check if they had the parts since the Dodge Dakota and the Mitsubishi Raider is the Exact Same Truck Made at the Same time in the same Plant. Dodge had the Tie rods so I bought them. 3 weeks later Ball joints cam in so i went to dealer to have the work done. I eas called three days later that truck was ready but check and found they changed the tie rods and driver side ball joint and not the passenger side. call the head office and told them I would not go back to this dealer again.

So I went to San Bernardino, Riverside, Anahiem, back to Glendale All of them being Mitsubishi dealer and the problem still remains Also factory parts Mgr drove the vehicle and said the problem was not there, went to 2 independent front end shops and they said there Is a Vibration and a very noticable one at the speeds I pointed out. So I wnet to another Mitsubishi dealer that I won't name and he Honestly said that Every visit you make to a dealer for this problem is being logged and there is a case history complaint with the corporate office, So no dealer will want to deal with this problem or get involved. So you can And I qoute, "Live with the problem" or "Take legal action".

So at this piont I feel Im being told the problem does not exist or your truck is Designed that way, But no Dealer will Admit to the problem. I think this is a known problem that Mitsubishi will not take proper action to resolve. My Truck has 27,000 miles and is still under the 5yrs/60,000 mile warranty, But It seems that Im the only party that wants to fix the problem.

Next stop, Find a lemon Law attorney and forensic mechanic to prove the problem in court. Bottom line is I feel there is a Cover up, Denial and Stone wall that I must break throught for this Vibration/ Wobble/ Shimmy And unstable Ride from the front end of my 2006 Mitsubishi Raider 4x4 Duro Cross V8, And I pray for the Right door to open so I can ease my burden and help others with this simular problem. So I remain Steadfast, For God is on the side of those who Thirst For Justice.

I don't drive the truck for fear that a part will fail while driving and cause a accident and hurt someone or myself.my stress level dealing with this is off the chart, the extra monies spent in parts I bought while the truck is under warranty and the Independent shops I've taken the truck to, That charge for the Inspection and alignment checks Has cost me money that could have been used elsewhere's in my household.

purchased a 2003 eclispi and the clear coat is coming off. Spent 6 months dealing with corporation and they refuse to repair the damaged paint. still owe money on car and value has go down

I have an eclipse spider color black. 2003 and the paint is like fading away were the primer is showing thru ..I only have 60,000 miles on it .. i looked into getting it repainted same color and they want over 1000.00 to repaint it....i have seen several now with the same problem...in need of a recall for there paint issue

I bought my black 2003 mitsubishi eclipse GT in 2006 and started noticing that my hood was turning white. It spread from my hood all the way up to my roof and is beginning to travel to the back of the car. Someone at a gas station had the same car and told me it was a defect so I looked it up and sure enough there were hundreds of cases and videos like mine. I then called my dealership about the problem and they told me to call mitsubishi. When I called them they told me that they only did the recall from 03' to 05' and that I was out of luck. I even tried getting my insurace company to fix it and they told me that since it is an obvious defect if I pay them $3000 they will fix it! I should not have to pay for a defect and now my WHOLE CAR IS TURNING WHITE!

I am experiencing the same as hundreds of others with my 2003 Eclipse - paint is fading or oxidizing on the roof and trunk. Has any legal action taken place regarding this? Is there a way to make Mitsubishi pay for a new paint job since this is an obvious defect?

I had Bought a Mitsibishi Eclipse in 2006. I have aproximatley 20,000 Miles on the vehicle. Good Year Tires came with the vehicle. I now have 4 damaged tires which are actually defected by tire seperation. This is not my fault and good year is trying to Prorate me. These tires are high performance tires that are very expensive. I cannot afford new ones nor can I afford a blow up on the freeway. I have not taken my car outside of las vegas. I use to drive to work and home.

There is no reason with only 20,000 miles I should be responsible to pay for this deffect or be pro rated. I could understand if tires were damaged by me but they were not. they came with the car and are deffective. they should be replaced at no charge.

I bought a 2003 eclipse gs 2.4 with a five speed well the car is the bigest piece of crap ive ever owned i compleatly rebuilt the motor at 80 thousand the main bairings went out dew to pore oil system and (crank walk), crank walk is when the crank shaft moves side to side in result the main and rod bairings were out very kwik as that happends u will spin a bearing. any ways i fixed that 1200 dollars later good thing i know engines or it would be more. Well at 100 thousand the tranny went out due to a bad bearing in side so i fixed that another grand later then the other day it fluded out and wont run i changed the plugs and everything it will fire up and run like crap and dies i give up on it i still owe money on it and that sucks .

I am on my second Mitsubishi Eclipse. The first one purchased in new in 1993 was Montego Green and never had a problem. The second purchased new in 2003 was Silver Metallic and the paint looks like the clear coat is breaking down and the paint is fading, I paid extra for the clear coat. That was my last purchase from Mitsubishi!

This was my retirement car that I expected to keep another ten years as with the first one I purchased. Now I am on a fixed income and will either have to pay to get it repainted or try to buy a new car which will not be a Mitsubishi product.


On June 30, 2007 I was involved in a head on collision in my 2006 Mitsubishi Eclipse GS (I was traveling around 15-20 mph and the other vehicle was traveling approximately 45-50 mph) in which the air bags did not deploy and my head hit the steering wheel and side window full force (the seat belt system does not lock unless the airbag deploys). After paramedics and police were called, I declined the ambulance due to my 5 year old son being scared as it was and it would have only made him worse. The car was towed to my house as it was undrivable.

I went to the hospital where they said that I had contusions, a mild concussion, a sprained ankle and wrist, etc. I was sent home with medications and followed up with my doctor. I knew something wasnt right because my airbags didnt deploy yet the airbag light was on.

The car was sent to the body shop to be repaired and they flew in a airbag specialist. They performed the diagnostics and it came back that BOTH the sensors malfunctioned which is why they didnt deploy. A second set of diagnostics were then performed by the Mitsubishi dealership next door where they got the same report that they malfunctioned. I then sent this information to Mitsubishi Motors North America where it was reviewed by the legal department. They took months to review the information and eventually came back with they werent liable. They contradicted themselves in the letter and basically didnt know what they were talking about when it came to the vehicle and kept telling me to refer to my manual which I had already done trying to find answers. I still suffer from headaches (it hasnt gone away for 1 minute since the accident over a year ago), am constantly on heavy narcotics for the pain (vicodin/percocet/etc).

I still have memory issues from time to time and the doctor doesnt know if this will be permanent or not. The doctor is thinking so because it has already been a year but only time will tell. We are now going after Mitsubishi because they need to take responsibility for the products they make and sell. I will NEVER buy another mitsubishi just for the lack of unprofessionalism that we dealt with with them. They dont care about their customers what so ever. I hope that they realize this isnt a minor issue. Airbags were put in cars for a reason and I bet I wouldnt be dealing with these issues now if the airbag would have deployed! FYI my vehicle had never been in an accident either.


Bought a 2003 Mitsubishi Eclipse new off the lot. About 1 year ago, the paint starting fading away above the windshield and on the hood. Thought it was just normal wear and tear but then I started seeing other black eclipses that looked to be about the same year as mine with the same problems. I googled it and turns out MANY other mitsubishi owners have had the same problem with the paint peeling off.

I will not be able to get anything out of this car when we finally decide to trade it in or sell it. Paid 24,000 plus for this car and planned to drive it until the wheels fell off but it looks terrible. Even though it is an older model, I feel like something needs to be done to correct the problem as there is obviously a problem with whatever paint/primer they used.


I have a 2003 black Eclipse. It only has 45,000 miles on it. Not only has it had engine coils replaced already, the paint is wearing off the top of the car. Piece of junk. Mitsubishi had better fix this and make some changes where they cut corners.


My 2004 black Eclipse has spots all over the car where the paint is now coming off.


I am contacting you as a current owner of a Mitsubishi (2000 Eclipse GS, appx. 90,000 mi.). I hope you can assist me in reporting my dilemma through the proper channels in both your organization, as well as any consumer groups (Better Business Bureau, BBB Auto Line, NHTSA Office of Defects Investigation, etc.) that help to alert and educate the public as to unsatisfactory, or unsafe, products and services. My attempts to resolve this issue with Customer Service at Mitsubishi Motors have been unsuccessful.

Currently I own a 2000 Mitsubishi Eclipse, which I purchased slightly used in 2003. Although I originally enjoyed this vehicle, I have since experienced a variety of difficulties. Most recently, I had a shock (passenger side) that popped through its extremely rusted cover/enclosure which dented my hood it is now bent which partially exposes the parts beneath the hood. I have been advised that this is very unsafe, as well as an unusual problem to experience in an automobile that is barely eight years old. Although I am still making payments on this vehicle, I have also been informed that it's trade-in value will be no more than for parts...that it is too unsafe to re-sell, and too expensive to try to repair.

I understand that all vehicles, depending on the condition in which they are kept, will experience normal wear and tear as they age. Although I did buy this vehicle used, it has not experienced any type of collision or substandard care which would produce such damage. My concern is that this problem is some type of manufacturers defect; therefore dangerous to other owners of the same model. Mitsubishi Motors, as well as any relevant consumer reporting agency, should be aware of these issues.

I spoke with Ann (Customer Service) on Monday, April 7, 2008 who was very accommodating by opening a case file on my behalf. My Service Request Number was 1-232512785. Dan was assigned as my case manager and he informed me that Mitsubishi would not be pursuing/investigating my concerns - after less than a week of phone calls and emails, and without even viewing the condition of my vehicle. I offered to provide photos of the damage and am willing to have my vehicle inspected at a licensed Mitsubishi dealership. I was told that this decision was made in response to my non-active warranty.

I was never inquiring about my warranty, but the recalls, as well as the dangerous condition of my vehicle that I would have hoped Mitsubishi would have been interested to evaluate. Or are they going to wait until I'm in a dangerous accident and injure not only myself, but other drivers/passengers on the road? At no time did I ask for, or demand, any type of financial compensation during our conversations. I did, however, attempt to clearly convey the dangerous condition of my vehicle.

I have continued to research my dilemma and have discovered that many of the problems Ive experienced over the past several years (which I assumed were part of normal wear and tear) are related to multiple recalls that were/are in effect for the 2000 Mitsubishi Eclipse. The following list contains items that were included in the recalls, as well as similar problems experienced by other Mitsubishi owners.

To date, I have had to repair/replace the following:
Cracked wheel,
Turn Signal/Light Switch on Steering Column,
Side-View Mirror (Passenger side),
Idle Air Control Valve,

Multiple Car Batteries

I still need the following repairs:
Shock/Hood, related internal damage (mentioned above),
Moon Roof (Sticks),

Air Conditioning

I rely on this vehicle to get myself to work, as well as transporting my family wherever they need to go. I feel very strongly that this damage is not a result of the care and maintenance I give to my car, rather an imperfection in the vehicles construction; therefore the manufacturers responsibility to uphold the integrity of the design as well as its safety. My vehicle is extremely unsafe; unfortunately, I rely on it for transportation to work and am forced to travel in an automobile that may be dangerous to myself as well as other drivers on the road. This is just one of the reasons why I need to address this situation with the utmost urgency. I do not mind being contacted at work if that would help to resolve this matter without delay; my vehicle needs immediate repair.

I originally approached this situation with no intentions of pursuing any type of legal action or for financial gain. My desire is to have my concerns taken seriously, as a valued customer. After a thorough investigation, I would hope that the necessary actions would take place to the satisfaction of both Mitsubishi Motors, as well as myself (loyal customer). At this time, I am also very dissatisfied with the customer service I have received.

I have, and will continue to suffer a great economical loss. I purchased the car for just under $13,000, and still owe just under $2,000. In addition to the expenses I have already incurred for repairs, my car now has no value as a trade-in. It was valued at $4,000 to $5,000 as a trade-in, had this damage not occurred. Now it can only be traded for parts. Also, I can't even drive a car that I'm still paying for. The physical damage is both internal and external to the vehicle. I have yet to be injured, but have been informed that the vehicle is completely unsafe to operate, however it is my only means of transportation.



I bought a 2000 Eclipse GT in Jan. 2007 it was BLACK at the time. Now 15 months later the sunroof, tops of both doors, and the hatch are all turning white! This is a defect with the clearcoat but they won't fix it because it's past the warranty! I am so pissed my local news did a story on it and I am trying to get a class-action lawsuit started!How can HUNDREDS of consumers be wrong or to blame? They need to re-paint the whole car and give a free rental to boot!


I can't trade this thing in looking like this nor can I afford to paint it so I am stuck with it til its paid for! It's straight B.S.!!!!


I had bought a brand new 2006 mitsubishi eclipse GT on 3/9/2006. On 1/7/2008 I was on my way to work when my oil light had come on. I pulled to the side of the road and checked my oil. The oil was full. I then got back into my car started it and went a little piece down the road when it made a noise and shut off. I had to try and restart the car and ride the clutch to try and get to a safe place to pull off to prevent any type of accident.

I called the roadside assisstant that mitsubishi offers and they came and towed my car back to Fiore Mitsubishi in Altoona, Pa where I had purchased the car. They then called to get my authorization to tear motor down to see what the problem was. I told them that it was ok to find out what the problem was. I found out that 3 main bearings went out of it. I then found out that they denied the warranty work due to having an aftermarket part (cold air intake) and a worn clutch and spirited driving.

I did not pay $30,000 for a car to take out and beat it. I only drive it on nice days and I change oil every 3,ooo miles and do all neccessary services on my car when they need done. We had a dispute hearing on them denying the warranty, but it did not go well. They had reps from mitsubishi that has 30 years experience at doing this and I had never had to go through this type of thing before. I have some knowledge of motors but not enough to defend my case. The cold air intake does not change the parameters of the car or the air/fuel calibrations and keeps it within Factory Safe

limits. The main bearings going out is an oil issue not an air intake issue. They also have issues with their clutches that they use.

I drive a 1988 mazda which I had never had to replace a clutch on it with 180,000 miles on it. I searched on the nhtsa site and they had 9 complaints just listed there about clutches going out with less than 33,000 miles on it. Well so much for the warranty being offered it was denied after the dispute hearing also. I went and got the car from the dealer that had also given me no help whatsoever and took it to my repair facility so I could buy another engine and put it back together at my expense. I will never buy another mitsubishi as long as I live. They do not stand behind their warranties that they offer. I feel that the aftermarket part did not cause the main bearings to go out. I thought that they had to prove that the aftermarket part caused the problem. The Magnuson-Moss warranty act apparently does not mean a thing with auto warranties. I will never deal with Fiore dealership again either.



I was in a car accident in a 2003 Mitsu. Eclipse on Aug 31, 2007. We were not at fault. I was the passenger. Our airbags did not go off and the seat belts did not lock up. We were hit at the front head light on the drivers side. We were going 35 mph. I believe the person who hit us was going 25 - 30 mph, he was turning from the opposite direction. He was driving a small mazda truck. Our radiator and battery were pushed up by the dash.


The car was totaled. It couldn't be driven off the scene. The front axle was broken. I was the passenger. My seat belt didn't lock up. My knees hit the dash. I have an injury to my left knee, it's been over 6 months and I still have trouble walking. I also hit the rear view mirror. I had a twisted vertebrae in my upper back and a cracked or bruised rib, my air bag didn't go off. My fianc was driving. His knees also hit the dash. He tore tendons in his right shoulder and neck. He also has a 2.8mm tear in his thoracic spinal chord. His air bag did not go off either.



I purchased a brand new 2003 Mitsubishi Eclipse from the dealership and 4.5 years later the clear coat is fading away on the top of the vehicle.


The appearance of the car is now shot due to the milky white fade on the vehicle. Also, trying to sell the car is near impossible without taking a huge hit on the price. By the way, I am currently still making payments on the car. This situation is not good for Mitsubishi.


my 2003 mitsubishi eclipse has small rust spots that are appearing on my hood.

I purchased a car in October of 96, a 1997 Mitsubishi Eclipse. It was the first model out, and of course has had nothing but problems. At this time, it is once again broken down. The belt tension is out, and when I notified Mitsubishi, they informed me that there is a bulletin informing consumers to replace various parts due to upgraded parts that are in.

My concern is that my car has had more problems than the average car, and I would like to know who to contact to discuss this problem. My power steering pump also went out last year -- it exploded, causing metal fragments to get in the steering column and drive shaft. They replaced it ($1,600 at their cost) but I don't believe a car should have this many bulletins out.


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