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Andrea of West Allis WI (02/02/08)
I drove my 2004 Jeep Grand Cherokee Limited to work, where I park in a parking structure. As I pulled into my space, I had my foot on the brake and my hand on the stick to put it in park. Suddenly the jeep accelerated and hit the cement wall in front of me hard enough to have it bounce back and hit again. I hit the brakes repeatedly and hard to no avail. It sounded as if I was in park with my foot on the accelerator. Then it finally stopped. $6200 dollars in damage later. The whole right front end was a smashed up gapping whole. It looked like I was in a head on collision. The kicker, the air bag never went off!!!! Fortunately, I was not injured, and neither was anyone else. I drive this vehichle on a daily basis with my 2 yr old son! I am seriously considering getting rid of this vehichle.
Neil of Minneapolis MN (12/02/07)
If you are keeping track of Jeep Grand Cherokee Sudden Unintened Acceleration you can add a new one. June 17, 2006. Jeep Grand Cherokee suddenly accelerates out of a Minneapolis Car Wash.
Carol of La Junta CO (10/20/07)
My husband was driving our Jeep Cherokee down and alley when it suddenly accelerated hitting light poles, gas meter, fencing and flying 5 feet over a porch and landing in a persons living room. The airbags never deployed.
Numerous structual damage to poles, fencing gas meter and a persons house the vehicle was totalled out
James of La Junta CO (10/14/07)
i put my 2004 jeep grand cherokee loredo into drive and it suddenly accelerated as witness said like a rocket. i was unable to stop it, hitting fences, gas meter and resting in someones living room. major damage. lucky no one was killed. i just bought the car about 2 weeks ago. i was given a ticket but not arrested yet. still under investagation. car has been inpounded state police removed the black box and my insurance agent was refused access to the jeep
jeep totaled, fence totaled, gas meter busted, house major damage. no injurys
Anna of Denver CO (10/10/07)
I took my 2007 Jeep Grand Cherokee to a carwash. As the employee turned the car on to bring it out of the wash and put it in drive, the car accelerated by itself and he dodged people, cars and cleaning materials for 10 seconds before the brakes would work again. We filed a police incident report and my car is at the dealership right now. I will not be driving it again as it is a danger and obviously a lemon.
Carlton of Charlotte NC (10/03/07)
I own 3 jeep commanders, one of which my wife drives daily. from the beginning, she complained about the acceleration of this car, it slows down when attempting to accelerate going up even a very small incline or merging onto traffic. I complained to the company very shortly after I made this purchase and your response was that there was nothing wrong with this car. also her brakes lose it tightness when braking and they screech and this car has less than 24,000 miles, the next issue is that the front passenger seatbelt light comes on when it wants to and if she lays any object in that seat the light comes on. my fear is that the airbag is going to come out even when no-one is sitting there and an accident occurs. this is so ridiculous to have such a nice looking car that just may be a death trap.
Georgina of Park City UT (09/12/07)
On May 26th, 2007 my husband was about to borrow our son's 2003 Jeep Grand Cherokee Overland, which incidentally, we had purchased earlier in the year expecting it to be a safe and reliable car for college. He had just hitched the trailer to the vehicle's tow hook as it as faced down our rather steep driveway situated on the side of a mountain. He got behind the driver's wheel, and I climbed into the front passenger's seat. He placed his foot on the brake, intending to put the vehicle in gear, and once the vehicle was placed in drive, it suddenly accelerated violently forward.
He attempted to steer the car to the right where a dirt berm would slow the motion. The vehicle impacted the hillside and rolled onto the top and over onto it's wheels. We were bruised and badly shaken up, but thankfully not seriously hurt. However, had my husband not taken this evasive action, I'm sure our four children would have been orphans by now. Fortunately after the first roll, the trailer got caught in some trees which prevented the car from further rolling further down the driveway and then possibly continuing down the mountain side!
Even though the police supported our case with the evidence found, Daimler Chrysler concluded that it was driver error. My husband is a meticulously careful driver with an excellent driving record. We are immensely aware of the caution required on such a steep slope, especially when in the process of towing a trailer, so why on earth would he suddenly accelerate with full force down such a steep driveway and then decide to turn right into an embankment to stop?
Thankfully it happened to us, and not to our two sons who were later going to drive almost 2,000 miles across country to go back to college together. Imagine how easily driver error would have been labeled at this age group. I have written to the Daimler Chrysler Customer Claims Resolution Group and to the five Directors of the Board of Daimler Chrysler, explaining what had happened.
The only response I received was a brief and rather flippant letter from the Customer Claims Department denying that there was anything wrong with the vehicle but thanked me for raising my concern! I think it is outrageous that such a large organization should be allowed to get away with this at the customer's expense. I wonder how many more people this could have happened to, only they were never able to tell their story?
Carol of Toronto, Canada (07/25/07)
My parents recently bought a 2006 Jeep Liberty in New Jersey. My father was pulling it into the garage when it suddenly accelerated hitting my mother who was in the garage, and taking out the entire back wall. He put it into reverse where it again accelerated until hitting the house about 50 feet away.
My mother is in the hospital with two broken legs. There is structural damage to the house and garage.
Gaynell of Covington LA (07/14/07)
My Car was purchased in Feb 2002 in July 2002 I was picking my up child from a birthday party at a local gymnastic center when my Grand Cherokee accelerated into the side of the building causing thousands of dollars in damages. Luckily it hit the men's bathroom which was unoccupied at the time.
Gail of Hockley TX (06/26/07)
Twice since March my 2007 Jeep Liberty has experienced unintended acceleration. This Jeep is only 3 months old.
The first time the Jeep accelerated on its own I was pulling into my own garage and it accelerated into the wall, pushing the filing cabinet in the garage through the wall. We had to have the sheet rock replaced, but have not bought the hardiplank to replace and repair the outside of the house. Today the Jeep accelerated over a hill on a windy wet back road, but THANK GOD there was no one else on the road at the time and no damage done. Is this a common problem with these new vehicles? Whom do I need to contact to address the problem?
Brian of Chesterfield MI (04/25/07)
The car has recently accelerated violently on four occasions, without pressing the accelerator; the most recent was yesterday morning. While backing the car slowly, it suddenly accelerated. I pressed the brake pedal as hard as possible to stop. Two wheels spun (4wd) and made black marks on the pavement. Engine then slowed and acted normal. I looked down at my foot on the brake to be sure nothing was touching the accelerator.
The dealer says they have never heard of such a thing, and couldn't replicate it. It is clearly dangerous to drive this vehicle.
Kim of Olean NY (04/08/07)
I have had two incidences while driving my 2007 Jeep Grand Cherokee, the first time I was coming over a hill approaching a stop sign as I applied the brake the RPMs reached 6000 I was able to stop the Jeep with no problem with the brakes I put it in neutral and the RPMs continued to raise so I shut it off. I restarted and drove away fine.
Just lastnight I was driving to work while going up a very steep hill that has many twists and turns not to mention only small guard rails to keep me from plunging to my death the Jeep started to accelerate on its own and the brakes became hard I kept stomping on them until they finally grabbed and I could slow down enough to pull over put it in neutral and turn it off.
This happened twice and I am now terrified to put my children in that vechicle. Unfortunately it is Easter Sunday so I am unable to contact my local dealership.. This is a lease vehicle with LESS than 2000 miles on it. I really hope something is done with this.
Jayne of Englewood CO (03/08/07)
On Tuesday, 3/6/07 my son was driving our 2000 Jeep Grand Cherokee LTD when he pulling into his parking spot at work and the Jeep suddenly accelerated at full throttle. He applied the brakes as hard as he could but flew right into into a concrete wall. We heard from our insurance company yesterday and they did total the vehicle. Thank God no one was injured (and that my grandchildren were not in the vehicle with him).
I think I'm also glad it was a total. There is no way in this world that I would ever feel comfortable with my family being in that car again....and I wouldn't have wanted to try selling it to someone else. I can't believe with all the complaints I'm finding out about Chrysler takes no responsibility. I feel totally screwed by the big corporate world.
We have no GAP insurance on the vehicle. The difference between the insurance payoff (less our deductble)leaves us having to come up with about $2,800 to pay it off. And now we have no family size vehicle.
Marshall of Milwaukee WI (02/17/07)
I was preparing to complete my left-hand turn at an intersection in my 2004 Jeep Grand Cherokee Limited, and before I could straighten out the truck it suddenly accelerated, hitting a vehicle stopped at the red light. Fortunately, the other driver wasn't hurt, just shaken up and I was wondering what just happened. I estimat the damage to be in excess of $2500.00 .
The part about this is that I'm concerned about is that NO AIRBAG(S) were deployed !!!!!
Damage to the drivers-side front quarter panel, headlight array, bumper, fender and other damage not yet discovered.
Michael Red Lion PA (12/13/06)
I purchased a 2005 Jeep Liberty Diesel from Chrysler Jeep in Red Lion, PA in 10/05. Since my purchase, I have had nothing but problems with the engine. The Jeep has been in and out of the dealership at least 12 times. I can provide many of the service papers if needed. PA has a lemon law, but only up to 12,000 miles. Due to my work, I put on 12,000 miles within 3-4 months. I called Chrysler to complain about the problems I've been having and the only solution they gave me was to purchase the extended warranty that would give me coverage for up to 100K miles. The cost of the extended warranty is about $2,500. I went ahead and purchased the extended warranty and am paying that in monthly installments. I would like to pursue the Federal Lemon Law at this point.
The Jeep Diesel has had two recalls, which have been completed on my vehicle. However, the transmission has had numerous problems that have been fixed and replaced various times. I've had the Jeep 1 year and it's been back to the dealership every other month and the problems still persist. The dealership and Chrysler have done nothing to assist me with these problems. I want to consult with an attorney about the Federal Lemon Law.
Mark of Tucson AZ (11/28/06)
I was injured and my vehicle was damaged when my jeep went into reverse on its own while idling in park. After the incident I became aware that a recall had been issued for this reason. I was never informed of this recall by the manufacturer or the dealer where I purchased and have my vehicle repaired at.
The jeep knocked me to the ground and dragged me while my hand was slammed in the door. It ran over my leg resulting in injurying my knee. My hand is cut and severly bruised from being slammed in the door and my body is covered in road rash from being dragged. In addition, my jeep is wrecked so I have no transportation to work or school or doctor's appointments.
Charlene of Fort Atkinson WI (11/24/06)
I have a 2004 JEEP Liberty. Still under warranty. I have had it to two dealers because there is a problem with the transmission not shifting properly. Both dealers told me there was nothing wrong with it. Then I had a local mechanic tell me that my lower ball joints were bad. He took me right under the car and showed me how they were loose. Took it to a dealer and was told there was nothing wrong with it...that it was within their factory specs. I now suspect this is also the case with the transmission...it is probably within their factory specs. Not sure why they bother having a warranty if they are not going to fix anything that is wrong...only things that are totally shot. I now find out that my JEEP is included in a recall for....surprise, surprise...bad ball joints!! Only problem is that I have to continue driving it until they get around to sending me a recall notice. I feel this is unsafe since bad ball joints can wear on your tires.
No damage yet, but there is certainly potential for damage since I have to drive around with bad ball joints.
Andrew of Brisbane CA (11/07/06)
I bought a new 2006 Jeep wrangle rubicon in Dec. of 2005. I have 11,000 miles on it. Twice in the past week the car has suddenly shut down while driving on the freeway. There is no acceleration, power, etc. Then, the check engine light comes on. I was nearly plowed into on both occasions from the rear. Luckily, I was going slighly downhill, so I could get to the center divide. This car is so dangerous and I could have been seriously hurt if not killed. I brought it to a jeep dealership. They are going to put it on the diagnostic machine to see what the problem might be. I have yet to hear from them. I refuse to drive this car until the problem is taken care of. It is an accident waiting to happen as it stands now.
Bryan of Greenville NC (10/02/06)
My wife took her '02 Jeep Cherokee in for service because of overheating. Arriving at the dealer for service, she was informed that the fan had been recalled and would be replaced due to the recall. After the dealer replaced the fan, my wife left the dealer and drove home. At home, I looked at the service report and noticed that service tech noted in comments there is a possibility that the cooling fan relay is also not working properly, if it quits again may have to replace that relay.....The next morning on the work, my wife called to let me know that the cooling light came on and would not go out. I called the service dealer and told him about the light coming on and question the service report. Service tech said it could be the fluid not being filled enough and should have been topped off the day before while serviceing (oil change & recall). He ALSO STATED that the problem with the fan could cause the relay to go out as well but is not covered under the recall and would cost between $180 to $300 because the bumper has to be removed. My concern is, IF SOMETHING IS RECALLED, why would the parts that coincide not be replaced as well. In this case the relay tells the fan when to cut on/off.
Carmen of North Bergen NJ (09/05/06)
I just had an accident last Saturday. I was already at a parking lot when sudden the car acelerated without control and crashed agains the wall. I don't know if the car is totaled yet but the air bag did not open and I had my daugther in the back seat with a seatbelt. I'm waiting for my insurance to see the car and then after I will contact my lawyer to file a formal complaint. This is unaceptable that we pay so much money for a car and at the time of an accident the air bag does not work. Grand Cherokee 2004 Make Jeep. is a lease vehicle.
Jim of N. Ridgeville OH (08/09/06)
I was employed as a car hauler. On July 3rd I was to load my truck at a dealership with auction cars. The first unit I was to put on my truck was a 2004 Jeep Grand Cherokee, I put the vehicle in 4 wheel drive to avoid wheel spin while backing onto my truck. As I backed it on the rack above my cab I was just about in the position that the unit needed to be in. As I stepped on the brake the Cherokee lurched backwards crashing to the ground, rolling to the right before finally landing on the right side tires. I was unaware of the sudden acceleration problems until I recently seen a news report on the Cherokee. Needless to say I was fired two days later.
Adam of Holladay UT (06/15/06)
After reading about sudden accelerations in Jeep Grand Cherokees, it took me back a few years ago when I was a valet. On more than a number of occasions, I experienced sudden accelerations when putting Grand Cherokees into reverse.
Luckily, I never had the misfortune of getting into any collisions, as I learned with driving an enormous variety of vehicles, that whenever I was putting a Jeep Grand Cherokee, a Dodge Durango, or even a Chrysler mini-van in reverse, to make sure my foot was firmly on the brake, and gently shift the gear into reverse.
Had I not taken the precaution, I'm convinced that I would have been fired from being a destructive valet. I'm confident that there are plenty of others who deal with parking cars that they have had similar experiences.
Michelle of Gooding ID (02/11/06)
On 12/29/03 I purchased a 2004 Jeep Liberty SUV (1 month after a recall notice came out on 2003 libertys, which of course I never received). During January 2004 my jeep spun around on the road (360 degrees) three times, all at slow speeds. I ended up off road on all three occasions - once in a snow bank and the jeep felt like it was going to tip over on the drivers side, but I sat still and it remained standing. I was able to back out of snow bank. Once I went off in a ditch in front of a school bus full of kids. The bus driver had to pull off raod to avoid collision. Once, I was actually at a dead stop, waiting behind a turning vehicle. The minute I barely touched the gas pedal, it immediately spun in a 360 degree circle. I find it incredible that from a dead stop upon light acceleration, the jeep would not move forward even an eighth of an inch, but start to spin uncontrollably in 360degree circle. Each time it was like the steering was not in my control, like it was doing it's own thing ...
Three weeks after service appointment, April 5, 2004, I was traveling on Hwy 55 from Boise to Cascade, going speed limit of 65 mph. My jeep uncontrollably veered off to rightside ditch, came back on road, then veered off again into ditch, where it catapulted off enbankment of driveway; sending my jeep 20 feet in air, where it hit a power pole head on, caught on fire, rolled in the air, rolled over fence, landed on ground, continued to roll and continued to burn. An ex-volunteer firefighter was only person on road at the same time. He was driving toward me and saw whole wreck unfold. He called 911 and after 3 tries finally pulled me from the burning jeep. Thirty seconds after he pulled me from jeep it exploded in flames. I was Life Flighted to nearest trauma center in Boise, Idaho. I have no recollection of any of this because of my brain injury and memory loss. I'm reporting the facts that were reported on a local tv news show, on the front page of two local newspapers, and what the firefighter told me he saw and did. He told me what didn't make sense to him was why the jeep went off the road the second time. He said when the jeep came back on the road it looked like I was getting the vehicle back under control, and then all of a sudden it veered uncontrollably back into the ditch. He said the amazing thing was that the jeep never lost speed, even after it had gone into ditch twice, it still was coming at a a speed of 65 mph. He said that didn't make sense. The vehicle should have slowed down, once it ran off road. Also the sherriff said they could tell I was not speeding, and he said there were no skid marks, because usually in an accident like this the driver slams on brakes, whether the smart thing to do or not, and even if I had slammed on brakes there were no skid marks left. Basically it was like the steering was out of control and the brakes were not working.
Jacob of Middleton MA (08/03/04)
My 2002 Jeep Grand Cherokee Limited takes off (accelerates wildly) without warning. Has happened in both drive and reverse. It takes a mighty effort on the brake to stop it. This has happened on 5 occasions and the dealer's service department says they haven't heard of the problem and beacuse it hasn't happened for them they don't know what to do. This is a major serious accident waiting to happen.
I will not drive this car again but it presents me with a moral dilemma. No one else should drive it either.
Yaffa of Issaquah WA (02/13/02)
As I was braking at a stoplight my 2000 Jeep Grand Cherokee suddenly accelerated and roared forward, causing a 2 car accident. My foot was on the brake the whole time and yet the car zoomed forward like it was possessed.
I am shaken and upset and angry. This is my only car and I am scared to drive it for fear the same thing will happen again. And this will affect my insurance as well!
Raymond of Rochester NY (07/02/01)
About 1 1/2 months ago my wife complained to me about our 2000 Jeep Grand Cherokee accelerating forward after the vehicle was place in Park and after my wife took her foot off the brake. I didn't believe her then since I figured she must have had her foot on the accelerator and the car in Drive, not Park. Well, this past weekend, 6-29-01, my wife got home with my kids and mother-in-law after going to the mall and parked the jeep about 1-2ft in front of the garage door. She came to a complete stop, placed the jeep in Park and took her foot off the brakes.
To everyone's surprise in the jeep, the car accelerated forward, crashed through the garage door and then crashed into our other car already parked inside the garage (note: it's a one car garage). Now I'm stuck with three insurance claims, one under each car's policy and one under our homeowners policy. Allstate will pay for the damage and the dealership will fix the jeep, however, we don't want the jeep back. It is NOT SAFE.
I can't imagine what could have happened if we went to Buffalo and Niagara Falls in the jeep as we intended to do that day. Can you imagine being stopped at a scenic overlook and the jeep then catapults you into the gorge?!
Janet of Marlboro MA (02/13/01)
On a Friday morning in late January, 2001 I was driving my 2000 Jeep Grand Cherokee (with only 5,000 miles on it!) to work... I came to a complete stop at a STOP sign... let a car go by... started up, going left at a slow pace (narrow back road in Massachusetts) and WHAM... my truck veered to the left, to the right, started to skid sideways and quicker than a wink slammed me forward into a telephone pole... all in an extremely short distance!! It was as if my truck was possessed ... which was exactly how I described to the local police. I had no control ... there wasn't anything that I could do... the brakes didn't seem to work and the acceleration continued until it hit the utility pole. In addition, my airbags did not deploy! Thank goodness I didn't hit anyone and no one was hurt... I had bumps, bruises, a large bang on my head, etc.... Needless to say my husband and I immediately contacted Daimler Chrylser that same day (along with the insurance company and the rental car agency!!) and they did send out an investigator (who, based on input from the auto body shop, never even looked under the hood, since it is still jammed shut) ...and they did send me the findings. According to the auto body shop, my damage starts at $7,000 and will increase once they are able to open the hood.
Beth of LaCrosse WI (10/9/03):
We have a 96 Jeep Grand Cheroke. Today my mom was pulling into her driveway, applied the brake to stop. Instead of the car stopping it accelarated and the brakes didn't stop her, she crashed through the yard, over patio furniture through a table and into a large maple tree.
The car is compleatly wrecked, the air bags came out and lucky for my mom she was trying to get the car stopped and had her head to the right side, so there was no damage to her face. She has a few cuts on her arm from the air bag and a large bump on her head, and a brused nose.
Annette of Holdsville, NY, writes:
My sister went to back my car our of her driveway. She had her foot on the brake, put car in reverse and it took off out of control smashing into a house and causing major damage.
Tthere are 62 other complaints about the same exact thing happening with the same exact car. Yet when I called Jeep they feel there is not enough cause yet for a recall. I guess that means there was not enought blood or death yet.
I am furious about this. I want the car recalled. I feel 63 problems regarding the same thing should warrant enough concern for a recall.
I am a basket case. In just ten more minutes instead of my sister, it would have been me and and my 4 year old in the car. Part of their house was in his car seat so that should speak for my emotional aspect of it. The house my car hit was damaged pretty good but thank goodness no one inside was injured.
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