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Consumer Affairs


Jeep - Unintended Acceleration


Consumer Complaints & Reviews

I was stopped at a light in my 2003 Grand Cherokee (114,000 miles) when the engine started racing and I need to "stand" on the brakes to stop it from accelerating. The next day, it did the same thing and one of the passengers noticed that the RPMs went to over 4,500. On the way home, it did it again at a stop sign but only to 2,000 RPMs.

One the way to my Jeep dealer to have it fixed it happened again. Two days and $650 later, they told it me was fixed. On the way home, it happened again. I brought it back and had one of their mechanics ride with me and we got the problem to happen yet again. It is now two days later and they have the car trying to fix a problem they deny happens.

My 2000 Jeep Grand Cherokee accelerated on me twice. Once when I was at a drive up ATM, the engine started revving like crazy while I had my foot on the brake. The tires were screeching and it sounded like I was clearly trying to drive with my foot on the brake. I was terrified. It happened one other time as well when I was stopped, but the car was on. From then on, I was beyond paranoid that it could happen again, and what if I wouldn't be able to stop it? What if the brake didn't work? Very scary. Clearly, there's an issue with these cars and this should be taken seriously because this isn't a joke.

I get about one phone call a month from a Jeep owner citing unintended acceleration that usually involves a serious accident including one today (11/31/11). Sudden Unintended Acceleration (SUA) or Sudden Acceleration Incidents (SAI) involving Jeep Cherokees/Grand Cherokees was reported by Diane ** in a March 1997 ABC News Primetime segment and the "phenomenon" still exists today!

My family has owned and operated automatic car washes for nearly 50 years. Over the past 10 years , we have had half a dozen incidents with Jeep Grand Cherokee's accelerating out of control. Every time it has happened, our employees have maintained that the vehicle took off on them and they could not stop it. The first few times it happened, we assumed it was driver error but not anymore. There is case after case of this happening and nobody at Chrysler will do anything about it.

On Friday Nov 25th 2011, we had a Jeep Grand Cherokee come into one of our full service locations and when my drive off guy, a 25 year veteran, started it up and put it into gear, it took off on him rapidly accelerating. He narrowly missed other employees and customers and plowed into a utility pole. He has cuts and bruises from the air bag and is in a lot of pain but he maintains that he had his foot on the brake and not the gas. This employee's only job is to pull cars off of the conveyor and as I said, he is a 25-year veteran guy. We will only push jeep Grand Cherokees off the conveyor. We will not start them.

On Wednesday November 23, 2011, I was pulling into a parking stall in a shopping mall in my Jeep Grand Cherokee 2005. My engine started revving as I applied my brakes to stop in the parking spot. I slammed on the brakes even harder and my Jeep catapulted through a store front window. Thank God no one was hurt. I am extremely lucky that a 9 month Pregnant Mum and her toddler were just out of the way when this happened. It would have been a catastrophe if I had hit them, or had left the mall and had this happen in rush hour traffic!

My wife went to an automated car wash. When the wash was done, she put the Jeep in drive and the vehicle took off on its own. She could not get the Jeep to slow down at all. Using all her force on the brake, she could not slow the vehicle down. She ended up flipping the Jeep several times, totaling the vehicle. Thank God there were no pedestrians or other vehicles involved. She was lucky that she was not killed. She has several broken ribs and lacerations and was badly bruised. She's never been in such pain. I think that Chrysler needs to look at this situation very closely. It also seems that the government should be stepping in also seeing how many of these incidents have now happened. Could someone please help us with this on whom to contact about this?

On July 2, 2011, I was backing my son's 2006 (limited) Jeep Grand Cherokee (HEMI) into our driveway. We have a wide and long driveway, so we park our vehicles beside each other. His friend parked it on the street, so I went to move it at 10:15 pm into the driveway. All I did was start it up, and I had my foot on the brake. Then, I pulled it forward a bit past our driveway so I could back it in. I never had to take my foot off the brake. I then put the Jeep in reverse and that's when it just peeled out going backwards. I couldn't believe what was happening.

So, I kept trying to stop the Jeep but there was no stopping it. I was practically standing on the brake but nothing helped. I ended up backing into my parked vehicle. My vehicle was hit so hard that it backed into my husband's vehicle. Then, I backed into a 6 ft. stockade fence, knocking 3 sections down, then into my neighbor's parked car when the jeep finally came to a stop.

While driving down the freeway in the left lane, about to pass a tractor/trailer and another vehicle plus a tractor/trailer directly behind me, my '05 Jeep Liberty suddenly fully accelerated. As soon as I passed the T/T, I cut to the right and on to the shoulder of the road while breaking and turned off the key. Once my heart stopped racing, I turned the key to the on position and noticed a new warning light. The "Electronic Throttle Control" according to my owner's manual. After about 5-10 minutes, I tried starting it again but it immediately started revving into the stratosphere, so I shut it off and called a tow truck. The next day, my husband went out and it started up fine but he isn't going to run it until it's fixed.

The vehicle overheats and accelerates or over revs. This occurs even with the vehicle idling in park.

My Limited Jeep Liberty 2004 revs up when at a stop, particularly at stop signs and stop lights. This seems to be a problem with many jeeps after doing some search on the internet. The revving up has been getting worse.

In addition, I just realized that I paid for the replacement of bad ball joints on my car soon after I purchased it from Diamond Dodge Jeep Chrysler in Flagstaff, AZ. Unfortunately, I have no clue about cars and I was told that I needed a replacement which cost close to $1,000 and only later, much later to find out that I had replaced and paid for something that there was a recall for. I took it back to the same dealership for the recall and they never once told me that they were going to refund me for the $1.000.

I know I sound very dumb that I went along with the mechanic when they told me that my car needed two new ball joints and then later took it back in for a recall and only now finding out that they were the same issue. The terrible part is that I got it both done at the same dealership that I bought my car from and they did not tell me that they had the ball joints fixed already and that they would refund me my $1,000, instead, they told me they replaced the ball joints after they already had fixed it. Unfortunately, I can't do anything about it now as I've noticed that that dealership no longer exists, probably because they were up to no good.

Is there anything I can do or anything you would recommend to me to do for both of my issues above?

My 2006 Grand Cherokee has shut off unexpectedly different times since it was new. I didn't pay much attention to it until I saw some of the jeeps were doing the same thing. Seems like if I bump the key fob or possibly dash in that area, the jeep will stall. It has done this on the highway and almost caused a wreck.

Wondering if others are having the same problems with this year jeep? Please note: the igniition remains in the on position, but it stalls out when the key fob is hit with your knee.

Our 2004 Grand Jeep Cherokee has accelerated twice within the last two months when we have entered the Target parking to park. My husband was driving at the time and I was a passenger. He placed the car in neutral and it continued to accelerate at a faster rate, so he shut the car off.

I was planning on giving my daughter this car in March, when she turns 16. I am now scared to do this for fear of her safety.

We have a 2007 Jeep Commander and have had problems with the car accelerating and the check engine light coming on. We took it to the Jeep dealer and they have determined that we need to replace the electronic shift module. I have seen multiple complaints or people with the same issue. This part needs to be recalled and fixed. Any other consumers with this problem should file a complaint with Jeep Chrysler to hopefully initiate a recall notice!!

I bought a new 2011 jeep Grand Cherokee x package on Jan. 18, 2011. Two weeks after I bought the jeep, I was stopped at a light and the car accelerated forward nearly hitting the car in front of me. Electronic throttle light and engine light came on. I brought it to the dealer, they told me they had no answer and they had to wait for Chrysler to call them and tell them what to do as they had no clue.

A couple of days in the shop they told me they repaired it as it was a bad sensor on the gas pedal. A week later same thing happened, only this time I was stopped at a stop sign waiting to make a right turn, it was snowing and the car surged ahead right into the intersection causing the car to skid out onto the sidewalk almost hitting the pole.

So far no damage to anything as to my quick thinking. I bought this car as a first car for my 17-year-old daughter but I will never put her in this car. She is a new driver and I don't think this car is worth her life or anyone else's. Someone needs to investigate this deathtrap of a car. This is very unfair for Chrysler to sit back and let people unknowingly get behind the wheel of a deadly automobile. What does insurance companies think of this, as they will have to pay out millions for the damage that this will incur.

My complaint comes only after reading consumer reports from people who experienced the same thing that I am experiencing. My 2007 Jeep Grand Cherokee stalls and has acceleration problems. After researching this, I find that it is a problem Chrysler is aware of. Complaint after complaint states that people are afraid to drive their vehicle.

My car came to a stop in an intersection with people blowing their horns at me to "step on the gas". Funny thing was that I was stepping on the gas. The car jolts into gear when shifting into drive and fails to accelerate. The problem is the Shift Module which the dealer, where I expressed my concert to, was aware of, and they said that they had replaced many of them at a cost of more than $1,000, which is what I will be charged because my warranty ran out 6,000 miles ago.

I don't want to drive it whether it gets fixed or not, and I am afraid to trade it in as I feel I may be responsible for someone else's death sentence. I also am president and founder of an animal welfare organization (501c3) maddieandfriends.petfinder.com and transport animals to and from the vet and to adoption events on a regular basis. Their safety is also at risk.

I bought a 2007 Jeep Grand Cherokee with 30,140 miles in January 2010. Within a month I noticed one time when I went to accelerate, that it would not take off normally for about 3-5 seconds and then would slowly begin to accelerate and run normal. I assumed at the time that I had my foot incorrectly positioned on the accelerator. It happened about 4-5 more times in 4 months since then, but it always corrected itself after I moved my foot while pumping from panic of someone hitting me because I'm not able to accelerate as expected... Well today, even though it does not have a warranty, has less then 39,000 miles, and I can't afford to put it in the shop, I have no choice...I could have died today.

This time I went to pull out of my parking lot and it accelerated fine until it got to30 mph, and then it would not accerate any further! The speed limit on that stretch of road is 55mph. The truck behind me almost ran into the back of me. He had to swerve into the oncoming lane to avoid hitting me. Luckily there was not a car in the opposing lane at the time. I immediately got ticked off and went online as soon as I could get back to my desk to find out what could cause this and I found many, many postings of people with the same problem and also found out that Chrysler(Jeep) is very aware of the problem and still has not initiated a recall!

I had an unexplained acceleration on my 2007 Jeep Commander, with 6000 miles on it. The car was totaled. I'm alive, but terrified of driving. Multiple calls to Chrysler, denied me release of inspection reports. I was told that I would be provided same only by engaging an attorney or by virtue of my hiring an attorney. Everything I have read for the past number of days about Toyota, makes me convinced that I have been badly misled and hurt by Chrysler. Brand new car totaled. Damage to property. Extreme mental anguish.

A few months ago I began noticing that about once a week while driving the tachometer would suddenly begin revving while driving. Finally the check engine light came on. We had autozone reset it and when we unplugged and replugged the sensor it seemed to work fine. In the past two weeks, while stopped at a red light or stop sign, with my foot securely on the break, the jeep has suddenly accelerated and lurched forward. Each time has been a little worse. I am wondering at what point I should take it into a dealership. If they are going to charge me a fortune and there appears to be no fix, what is the point? I am terrified to drive my jeep.

Since buying our Jeep grand cherokee limited 1 1/2 yrs ago it has been in the shop close to 10 times. Lately 4 out of the last 5 times has been for an issue of when we are driving the vehicle seems to go from 5th gear to 1st and the accelerates quickly back up to speed. It has caused us to almost get in several accidents and 1 of the times almost driving off the side of the road. Each time we take have taken it to the jeep dealership they have a new excuse or they dont know what the problem is. Today the dealership called me(for the jeep is in there again for repairs) and they said that it is throwing a code that says that someone is turning the car off and then back on while driving and that why it is doing that. I said that is a stupid thing to say. I said so your telling me that im driving down the freeway and through the mountains in flaggstaff at 70+ mph and i shut the vehicle off? and they pretty much said yes and that they cant fix the problem. We paid over $40k for this vehicle and a monthly payment of $700 but not anymore they can keep it. a voluntary repo.

August 4, 2009.

I was parking my 2004 Jeep Grand Cherokee Overland at a shopping center when suddenly the jeep accelerated, jumped the curb and wiped out a large concrete planter and knocked down a light pole. The brake would not override the acceleration. Luckily, no one was on the sidewalk in front of me.

This incident was reported to my local jeep dealer - both the service manager and the sales manager and "supposedly" to two Chrysler reps that were at the dealers that day who were going to "look at the jeep" at the auto repair shop next to the dealer.

It has now been two months and I have not heard one word back.

Recently I purchased a 2004 Grand Cherokee Jeep. Had I known about others who have experienced unintended acceleration I would never have purchased this vehicle. On two different occasions while my foot was on the brakes the car lunged forward on its own like it was a rocket. The first time it happened I had parked my car and was about to put it in park when it lunged forward going across the sidewalk and almost hitting a building before I was able to bring it to a stop. Luckily there was no damage although I was definitely shaken up.

The second time it happened I was parking the car in my garage in the same stall I always use. Again I was about to put the car in park when it lunged forward like a rocket. This time I was not so lucky as both my garage and my car sustained damage. I have taken the vehicle to two different mechanics and they cannot find anything wrong with this vehicle. I am absolutely petrified about driving this car. After searching on the web I just cannot believe that the National Highway Traffic Safety Administration will not recall these Jeeps. I found at least 40 complaints describing the same type of unintended acceleration involving Jeeps from 2000 - 2009. Wake up Chrysler. What is wrong with you.

I have a 1998 Jeep Grand Cherokee that I purchased from a used car dealer last year that has had stalling problems from the first month that I owned it. The stalling is very dangerous because it happens unexpectedly and loss of power steering occurs and it could easily happen taking a curve on a freeway. I drive in fear of this, as I am currently unable to afford a new car. I have had the car to several mechanics, including a Chrysler dealership service center to try to have the problem fixed. That time I was told that I needed a new power-train control module and I got it replaced. The problem seemed to be fixed for about a week and then the stalling returned. I have had two other mechanics try their theories but only to experience a similar pattern of going away for a week or two and then returning to stalling. I go to school full time and only have money to work on it a couple times a year, but I have easily spent over $1500 on trying to fix the problem as well as towing and rental car fees. I wish Chrysler would allow me to bring the car in to be fixed once and for all. It seems impossible to fix permanently, but if anybody can fix the problem I think they should have to figure it out. It's only a matter of time before someone has a serious accident due to this problem. I hope this complaint helps raise awareness of the issue to Chrysler.

The other day I was pulling out of the Neptune Post office parking lot. I had put my car in reverse to back out. When I put the car in drive, the engine revved up and it shot forward like a torpedo, broadsiding a parked car and starting to climb an enbankment. The police officer accused me of lying, and issued me a careless driving summons. My airbags never opened. I had scheduled an appointment to have my Jeep's electronic system checked because my power windows and locks were working off and on, and the interior lights would not go off automatically. After looking at all the postings on this sudden acceleration, I am sure that my Jeep had malfunctioned. How can I prove it though????

My husband is a mechanic. He and his employer, Alan Smith, were trying to manuever a Jeep Liberty into the work stall from the parking lot. The Jeep had a broken ball joint and would not steer, so my husband was guiding it with a floor jack while Alan was gently giving the vehicle gas to slowly move it forward and into place so it could be worked on. The Jeep suddenly shot forward under full acceleration on it's own, while Alan literally stood as hard as he could on the brake. The vehicle left a long black skid line behind it where the back tires were trying to brake, but the front tires were continuing to accelerate. My husband was hit and dragged fifteen feet then crushed against an upright support.

My husband is currently hospitalized. He has a broken nose, broken collarbone, four broken ribs, and a broken ankle. We don't know how long he will be hospitalized, and we're looking at a long recovery time during which he will be unable to work. It is a workman's compensation claim, which will cost his employer and which will cost us time and effort to pursue. Meanwhile, I don't know how we will meet our financial obligations, and Alan Smith, who was behind the wheel, is under examination regarding the incident.

My wife pulled our 2004 V8 Jeep grand Cherokee, into the day care to pick up our toddler and put the gear in park after coming to a stop. The Jeep suddely accelerated and shot forward, with her foot tightly on the brake, and went over a concrete block, through a fence and into the yard on the other side. Just missed crashing into the house. She pressed the brake harder to make it stop but it accelerated and hit a tree before it stopped. We have had this jeep for over 5 year and is has been dealer serviced for the last 5 years.

The air bag never deployed and when we called the jeep service center in san jose, the service manager said that in the V8 the sensor is faulty and it sometimes accelerates when changing the gear to stop from neutral. If Chrysler/Jeep knew about this they why did they not recall and fix the sensor. .. What is Jeep waiting for????..

Property damage, Damage to vehicle and physical injury.

My husband and I were hit from behind by an out of control 2004 Jeep Liberty yesterday. The Jeep was 2 cars behind us, swerved around one car at high speed and plowed into the back of our moving car at about 60 miles an hour. We were pushed by this car for 1 1/2 blocks, at which time it veered to the right, taking out a utility pole and only coming to a stop after it hit 3 cars in a used car dealership. The woman driving the Jeep stated that her brakes would not work and the car was clearly accelerating despite her attempts to stop.

My husband's 1999 Honda Civic will no doubt be totaled, as the entire back of the car is now missing. The Jeep looked as though it would be totaled, the utility company had to come out and shut the street and 3 cars in the used lot appeared damaged.

i have a question regarding the complaint from -----Mart of Oakdale PA (05/09/07) Jeep Commander: Stalling - The only reason my engine stalled on a few occasion was because my knee hit the key and turned off the engine.-----can you actually turn these vehicles off while they are still in gear????? my understanding is (and i think i've had this happen to me) - if you attempt to turn the key off without putting the vehicle in park - it won't turn off. am i incorrect?????

just a question.....

My 2001 Jeep excellerates when stopping and has a slow take off when excerlating. I stopped at a traffic light when applying the brakes the Jeep excerlated. I had to again apply the brakes. I never know when it is going to stop. The transmission light has come on and a gas cap was relaplaced when this first happened but now the excellerations have started again. I am afraid to drive the car close to any other car because I don't know if the Jeep will just take off. Also, the Jeep stalls when taking off or excellarating.

I have had my JEEP Commander brand new since 2006-there have been no other drivers beside me. I've had no previous accidents or problems for almost two years with this JEEP. This summer my husband was filing the JEEP with gas and a woman came flying across the parking lot into the back of the JEEP. The JEEP was obviously in park and turned off but the crash sent the car flying 50 feet forward and it was still rolling as my husband jumped in to stop it. My 4 year old daughter and dog were luckily okay and belted in still. The car was repaired and the woman who caused the accident cited. Since I had no other problems to this point I am not sure if what happened next was a result of the recent accident or an original mechanical malfunction of the JEEP. The one thing that is certain is that no one wants to write anything thing down about the JEEP lurching forward without warning. So, the story... Just a few days ago while I was in the bank parking lot I had a crazy accident. My JEEP, after backing up, suddenly surged forward right toward the curb and slammed the curb. It hit so hard and went so fast I thought I was going to crash right into the bank. A bank teller ran out horrified and my daughter was screaming. No one was hurt. Luckily no one was in front of the car or it would have killed them. The teller saw the car excellerate unbelievably fast and couldn't believe we were okay. I have never had anything happen like this and have been driving for 22 years. I am really afraid of the car.

I have a 2004 Jeep Cherokee Special Edition with 50,000 miles. The other day, I was in Drive and stopped at a red light on a small incline. The light turned green, I stepped lightly on the gas pedal and my Jeep suddenly lurched BACKWARDS, I pressed on the brake, it continued to go backwards, I had to put the car in Park (while moving backwards) and turn off the engine. Luckily no one was behind me. Although the Jeep was in Drive it malfunctioned to Reverse and my brakes failed. It was very frightening and Ive since looked online for others who have had similar complaints and clearly, I am not the only one. Thanks everyone for posting, I thought I was losing my mind. Something needs to be done about this!

Jeep Accident as Result of Unintended Acceleration: On June 10, 2008, I drove up my driveway to put my 2004 Jeep Grand Cherokee Overland in the garage (I have been main driver since vehicle was purchased new and have put it in same bay of garage everyday since purchase; this is the seventh Jeep we have owned, so I am very familiar with driving Jeeps). Electricity was out from a storm so the automatic garage door opener did not operate. I parked in front of the bay, put the vehicle in park, turned off the engine and opened the garage door manually. I got back in the vehicle, started the engine, put car in drive and started slowly into the garage.

I wanted to reposition the car, so I applied the brakes and was about to put it in reverse when, suddenly, the engine revved and the car shot forward like a torpedo. I had my foot plastered on the brake but the car would not stop and plowed into a garden tractor at the back of the garage. I tried to put it in park to stop it, but with the engine still revving, the car shot backwards out of the garage, across 37 feet of driveway, climbed over a low stone wall and went another 2 feet before slamming into the fieldstone bay window of our house, finally stopping. All this happened within seconds. The brakes would not stop the car in either direction, and it accelerated at a frightening speed, under its own power.

My husband got in the vehicle to move it away from the house, using the emergency brake to stop it. He said the brakes were very spongy and close to the floor. The next morning, pedal pressure was better and by two days later, the pedal pressure had improved even more.

When the car shot forward, it totally destroyed a John Deere tractor, cracked the back cinder block wall of the garage in several places--both inside block and outside stucco, destroyed other property and caused over $2,000 in damages to another vehicle parked in the garage. When it crashed backwards, it bent the garage door channel, destroyed landscaping, hit the house so hard that it bowed the fieldstone front of the house, split drywall and bent it in, damaged studs, etc. The Jeep has been totaled by the insurance company. Other structural and property damages are still being computed but are well in excess of $20,000.

I had a sore neck and shoulder for about a week but physically am OK now. Emotionally, I was a wreck over the incident because I had no control over the car and did nothing to cause the accident. Repairs are going to cause extensive disruption since the damage is to my home office from which I work. I am concerned that these damages will cause our auto and homeowners premiums to rise when it was vehicle failure that caused the accident and Chrysler is not acknowleding any responsibility.

I have a 2001 Jeep Cherokee that is taking all my money. At 90,000 miles the truck started surging at all speeds. I have replaced the spark plugs 2x, whole a/c system, transmission filter and fluid, fuel pump and filters, had a smoke test done looking for any possible vacuum or emission leak. I just don't understand how this is a common problem with Jeep and there is no recall for this. I read that someone has placed a sign in the window of there Jeep that reads (( lemon )). I get so angry when I keep getting screwed and there is nothing I can do about it. Well, I'm gonna put a lemon sign in my windows too............

I own a 2007 Jeep Liberty. On July 8, 2008 I was stopped at a stop light, when all of a sudden my car accelerated, crashing into the car in front of me, pushing her around the corner. I had both feet planted on the breaks and the car would not stop for about a half a block. I had the vehicle towed into Baxter, because I wa afraid to drive it. They told me that they had to reprogram the electronic throttle control. I have pulled articles off of the internet, where there are numerous stories about this happening. The lst article was December 2007, that states the NHTSA identified no indication of a safety defect trend that could cause unintended acceleration in these vehicles. I have not gone back to pick the car up yet, but I would like to know if if anything at all is being done against Jeep, and if they are looking into the problem. Can they guarantee me that this will not happen again, and maybe kill me or someone else. If someone could just let me know if the NHTSA is going to look into this again or is currently looking into it I would appreciate it.

Today was the last straw. My manager was almost killed by a jeep surge as we call them at the car wash i work at called PDQ. I am 18 years old and almost witnessed the death of a manager. She was pulling a jeep off of our track and because we keep the cars in neutral as they are washed, put it into drive as usual and was suprised by a sudden surge. She avoided cars in our 2nd lane of cars (we have three) and pulled to the 3rd lane surging out of control out the garage door, over a large curb with grass, into a busy road, across the curb across the street ending up in the parking lot (about 150 yards for the building) before getting it to stop. At PDQ we take strong action to make sure we are safe when it comes to jeeps. We must call over the intercom when one is in the building and turn on the hazard lights before driving. Only managers are allowed to drive. This was not the only PDQ incident. In another WI store earlier this winter, a girl pulled the jeep off of the track and quickly shot over to the intended 3rd lane smashing into the car in front of her, totalling it, pushing it through the glass door out to the parking lot totally both cars and nearly NEARLY killing a young woman by a hair. Imagine the number of young teens that must witness near DEATH and INJURY experiances. Horrible. Today was the day i decide i need to do something about this. Jeep and Highway control say nothing is wrong and that is COMPLETELY WRONG. If other models were crashing into walls at local car washes (even though some accidents/driver related do happen) were other than jeeps? i may not question it so heavily. this needs to stop. if anyone can help, please contact me.

I was completely stopped at a 4-way stop sign when my 2003 Jeep Grand Cherokee's engine revved/idled high & it lurched forward. I was practically standing on the brake pedal, but it continued to lurch forward a 2nd time & then a 3rd time until it hit the van in front of me. Since I am certain my foot was firmly and solidly on the brake pedal, I am also certain that I was not pushing the accelerator pedal simultaneously. Now I will have to deal with the ramifications of the accident, including paying for the damages to the van & my insurance premiums rising, even though I was not at fault -- my Jeep was!!! AGGGHHHH!!!

I hit the van in front of me causing damage to its tail gate/lift panel, as well as its bumper. My insurance premiums will rise, even though I did not make a mistake/driver error!

I drove my 2004 Jeep Grand Cherokee Limited to work, where I park in a parking structure. As I pulled into my space, I had my foot on the brake and my hand on the stick to put it in park. Suddenly the jeep accelerated and hit the cement wall in front of me hard enough to have it bounce back and hit again. I hit the brakes repeatedly and hard to no avail. It sounded as if I was in park with my foot on the accelerator. Then it finally stopped. $6200 dollars in damage later. The whole right front end was a smashed up gapping whole. It looked like I was in a head on collision. The kicker, the air bag never went off!!!! Fortunately, I was not injured, and neither was anyone else. I drive this vehichle on a daily basis with my 2 yr old son! I am seriously considering getting rid of this vehichle.

If you are keeping track of Jeep Grand Cherokee Sudden Unintened Acceleration you can add a new one. June 17, 2006. Jeep Grand Cherokee suddenly accelerates out of a Minneapolis Car Wash.

My husband was driving our Jeep Cherokee down and alley when it suddenly accelerated hitting light poles, gas meter, fencing and flying 5 feet over a porch and landing in a persons living room. The airbags never deployed.

Numerous structual damage to poles, fencing gas meter and a persons house the vehicle was totalled out

i put my 2004 jeep grand cherokee loredo into drive and it suddenly accelerated as witness said like a rocket. i was unable to stop it, hitting fences, gas meter and resting in someones living room. major damage. lucky no one was killed. i just bought the car about 2 weeks ago. i was given a ticket but not arrested yet. still under investagation. car has been inpounded state police removed the black box and my insurance agent was refused access to the jeep

jeep totaled, fence totaled, gas meter busted, house major damage. no injurys

I took my 2007 Jeep Grand Cherokee to a carwash. As the employee turned the car on to bring it out of the wash and put it in drive, the car accelerated by itself and he dodged people, cars and cleaning materials for 10 seconds before the brakes would work again. We filed a police incident report and my car is at the dealership right now. I will not be driving it again as it is a danger and obviously a lemon.

I own 3 jeep commanders, one of which my wife drives daily. from the beginning, she complained about the acceleration of this car, it slows down when attempting to accelerate going up even a very small incline or merging onto traffic. I complained to the company very shortly after I made this purchase and your response was that there was nothing wrong with this car. also her brakes lose it tightness when braking and they screech and this car has less than 24,000 miles, the next issue is that the front passenger seatbelt light comes on when it wants to and if she lays any object in that seat the light comes on. my fear is that the airbag is going to come out even when no-one is sitting there and an accident occurs. this is so ridiculous to have such a nice looking car that just may be a death trap.

On May 26th, 2007 my husband was about to borrow our son's 2003 Jeep Grand Cherokee Overland, which incidentally, we had purchased earlier in the year expecting it to be a safe and reliable car for college. He had just hitched the trailer to the vehicle's tow hook as it as faced down our rather steep driveway situated on the side of a mountain. He got behind the driver's wheel, and I climbed into the front passenger's seat. He placed his foot on the brake, intending to put the vehicle in gear, and once the vehicle was placed in drive, it suddenly accelerated violently forward.

He attempted to steer the car to the right where a dirt berm would slow the motion. The vehicle impacted the hillside and rolled onto the top and over onto it's wheels. We were bruised and badly shaken up, but thankfully not seriously hurt. However, had my husband not taken this evasive action, I'm sure our four children would have been orphans by now. Fortunately after the first roll, the trailer got caught in some trees which prevented the car from further rolling further down the driveway and then possibly continuing down the mountain side!

Even though the police supported our case with the evidence found, Daimler Chrysler concluded that it was driver error. My husband is a meticulously careful driver with an excellent driving record. We are immensely aware of the caution required on such a steep slope, especially when in the process of towing a trailer, so why on earth would he suddenly accelerate with full force down such a steep driveway and then decide to turn right into an embankment to stop?

Thankfully it happened to us, and not to our two sons who were later going to drive almost 2,000 miles across country to go back to college together. Imagine how easily driver error would have been labeled at this age group. I have written to the Daimler Chrysler Customer Claims Resolution Group and to the five Directors of the Board of Daimler Chrysler, explaining what had happened.

The only response I received was a brief and rather flippant letter from the Customer Claims Department denying that there was anything wrong with the vehicle but thanked me for raising my concern! I think it is outrageous that such a large organization should be allowed to get away with this at the customer's expense. I wonder how many more people this could have happened to, only they were never able to tell their story?



My parents recently bought a 2006 Jeep Liberty in New Jersey. My father was pulling it into the garage when it suddenly accelerated hitting my mother who was in the garage, and taking out the entire back wall. He put it into reverse where it again accelerated until hitting the house about 50 feet away.


My mother is in the hospital with two broken legs. There is structural damage to the house and garage.

My Car was purchased in Feb 2002 in July 2002 I was picking my up child from a birthday party at a local gymnastic center when my Grand Cherokee accelerated into the side of the building causing thousands of dollars in damages. Luckily it hit the men's bathroom which was unoccupied at the time.

Twice since March my 2007 Jeep Liberty has experienced unintended acceleration. This Jeep is only 3 months old.

The first time the Jeep accelerated on its own I was pulling into my own garage and it accelerated into the wall, pushing the filing cabinet in the garage through the wall. We had to have the sheet rock replaced, but have not bought the hardiplank to replace and repair the outside of the house. Today the Jeep accelerated over a hill on a windy wet back road, but THANK GOD there was no one else on the road at the time and no damage done. Is this a common problem with these new vehicles? Whom do I need to contact to address the problem?

The car has recently accelerated violently on four occasions, without pressing the accelerator; the most recent was yesterday morning. While backing the car slowly, it suddenly accelerated. I pressed the brake pedal as hard as possible to stop. Two wheels spun (4wd) and made black marks on the pavement. Engine then slowed and acted normal. I looked down at my foot on the brake to be sure nothing was touching the accelerator.

The dealer says they have never heard of such a thing, and couldn't replicate it. It is clearly dangerous to drive this vehicle.

I have had two incidences while driving my 2007 Jeep Grand Cherokee, the first time I was coming over a hill approaching a stop sign as I applied the brake the RPMs reached 6000 I was able to stop the Jeep with no problem with the brakes I put it in neutral and the RPMs continued to raise so I shut it off. I restarted and drove away fine.

Just lastnight I was driving to work while going up a very steep hill that has many twists and turns not to mention only small guard rails to keep me from plunging to my death the Jeep started to accelerate on its own and the brakes became hard I kept stomping on them until they finally grabbed and I could slow down enough to pull over put it in neutral and turn it off.

This happened twice and I am now terrified to put my children in that vechicle. Unfortunately it is Easter Sunday so I am unable to contact my local dealership.. This is a lease vehicle with LESS than 2000 miles on it. I really hope something is done with this.

On Tuesday, 3/6/07 my son was driving our 2000 Jeep Grand Cherokee LTD when he pulling into his parking spot at work and the Jeep suddenly accelerated at full throttle. He applied the brakes as hard as he could but flew right into into a concrete wall. We heard from our insurance company yesterday and they did total the vehicle. Thank God no one was injured (and that my grandchildren were not in the vehicle with him).

I think I'm also glad it was a total. There is no way in this world that I would ever feel comfortable with my family being in that car again....and I wouldn't have wanted to try selling it to someone else. I can't believe with all the complaints I'm finding out about Chrysler takes no responsibility. I feel totally screwed by the big corporate world.

We have no GAP insurance on the vehicle. The difference between the insurance payoff (less our deductble)leaves us having to come up with about $2,800 to pay it off. And now we have no family size vehicle.


I was preparing to complete my left-hand turn at an intersection in my 2004 Jeep Grand Cherokee Limited, and before I could straighten out the truck it suddenly accelerated, hitting a vehicle stopped at the red light. Fortunately, the other driver wasn't hurt, just shaken up and I was wondering what just happened. I estimat the damage to be in excess of $2500.00 .

The part about this is that I'm concerned about is that NO AIRBAG(S) were deployed !!!!!


Damage to the drivers-side front quarter panel, headlight array, bumper, fender and other damage not yet discovered.

Michael Red Lion PA (12/13/06)

I purchased a 2005 Jeep Liberty Diesel from Chrysler Jeep in Red Lion, PA in 10/05. Since my purchase, I have had nothing but problems with the engine. The Jeep has been in and out of the dealership at least 12 times. I can provide many of the service papers if needed. PA has a lemon law, but only up to 12,000 miles. Due to my work, I put on 12,000 miles within 3-4 months. I called Chrysler to complain about the problems I've been having and the only solution they gave me was to purchase the extended warranty that would give me coverage for up to 100K miles. The cost of the extended warranty is about $2,500. I went ahead and purchased the extended warranty and am paying that in monthly installments. I would like to pursue the Federal Lemon Law at this point.

The Jeep Diesel has had two recalls, which have been completed on my vehicle. However, the transmission has had numerous problems that have been fixed and replaced various times. I've had the Jeep 1 year and it's been back to the dealership every other month and the problems still persist. The dealership and Chrysler have done nothing to assist me with these problems. I want to consult with an attorney about the Federal Lemon Law.

I was injured and my vehicle was damaged when my jeep went into reverse on its own while idling in park. After the incident I became aware that a recall had been issued for this reason. I was never informed of this recall by the manufacturer or the dealer where I purchased and have my vehicle repaired at.

The jeep knocked me to the ground and dragged me while my hand was slammed in the door. It ran over my leg resulting in injurying my knee. My hand is cut and severly bruised from being slammed in the door and my body is covered in road rash from being dragged. In addition, my jeep is wrecked so I have no transportation to work or school or doctor's appointments.

I have a 2004 JEEP Liberty. Still under warranty. I have had it to two dealers because there is a problem with the transmission not shifting properly. Both dealers told me there was nothing wrong with it. Then I had a local mechanic tell me that my lower ball joints were bad. He took me right under the car and showed me how they were loose. Took it to a dealer and was told there was nothing wrong with it...that it was within their factory specs. I now suspect this is also the case with the transmission...it is probably within their factory specs. Not sure why they bother having a warranty if they are not going to fix anything that is wrong...only things that are totally shot. I now find out that my JEEP is included in a recall for....surprise, surprise...bad ball joints!! Only problem is that I have to continue driving it until they get around to sending me a recall notice. I feel this is unsafe since bad ball joints can wear on your tires.

No damage yet, but there is certainly potential for damage since I have to drive around with bad ball joints.

I bought a new 2006 Jeep wrangle rubicon in Dec. of 2005. I have 11,000 miles on it. Twice in the past week the car has suddenly shut down while driving on the freeway. There is no acceleration, power, etc. Then, the check engine light comes on. I was nearly plowed into on both occasions from the rear. Luckily, I was going slighly downhill, so I could get to the center divide. This car is so dangerous and I could have been seriously hurt if not killed. I brought it to a jeep dealership. They are going to put it on the diagnostic machine to see what the problem might be. I have yet to hear from them. I refuse to drive this car until the problem is taken care of. It is an accident waiting to happen as it stands now.

My wife took her '02 Jeep Cherokee in for service because of overheating. Arriving at the dealer for service, she was informed that the fan had been recalled and would be replaced due to the recall. After the dealer replaced the fan, my wife left the dealer and drove home. At home, I looked at the service report and noticed that service tech noted in comments there is a possibility that the cooling fan relay is also not working properly, if it quits again may have to replace that relay.....The next morning on the work, my wife called to let me know that the cooling light came on and would not go out. I called the service dealer and told him about the light coming on and question the service report. Service tech said it could be the fluid not being filled enough and should have been topped off the day before while serviceing (oil change & recall). He ALSO STATED that the problem with the fan could cause the relay to go out as well but is not covered under the recall and would cost between $180 to $300 because the bumper has to be removed. My concern is, IF SOMETHING IS RECALLED, why would the parts that coincide not be replaced as well. In this case the relay tells the fan when to cut on/off.

I just had an accident last Saturday. I was already at a parking lot when sudden the car acelerated without control and crashed agains the wall. I don't know if the car is totaled yet but the air bag did not open and I had my daugther in the back seat with a seatbelt. I'm waiting for my insurance to see the car and then after I will contact my lawyer to file a formal complaint. This is unaceptable that we pay so much money for a car and at the time of an accident the air bag does not work. Grand Cherokee 2004 Make Jeep. is a lease vehicle.

I was employed as a car hauler. On July 3rd I was to load my truck at a dealership with auction cars. The first unit I was to put on my truck was a 2004 Jeep Grand Cherokee, I put the vehicle in 4 wheel drive to avoid wheel spin while backing onto my truck. As I backed it on the rack above my cab I was just about in the position that the unit needed to be in. As I stepped on the brake the Cherokee lurched backwards crashing to the ground, rolling to the right before finally landing on the right side tires. I was unaware of the sudden acceleration problems until I recently seen a news report on the Cherokee. Needless to say I was fired two days later.

After reading about sudden accelerations in Jeep Grand Cherokees, it took me back a few years ago when I was a valet. On more than a number of occasions, I experienced sudden accelerations when putting Grand Cherokees into reverse.

Luckily, I never had the misfortune of getting into any collisions, as I learned with driving an enormous variety of vehicles, that whenever I was putting a Jeep Grand Cherokee, a Dodge Durango, or even a Chrysler mini-van in reverse, to make sure my foot was firmly on the brake, and gently shift the gear into reverse.

Had I not taken the precaution, I'm convinced that I would have been fired from being a destructive valet. I'm confident that there are plenty of others who deal with parking cars that they have had similar experiences.


On 12/29/03 I purchased a 2004 Jeep Liberty SUV (1 month after a recall notice came out on 2003 libertys, which of course I never received). During January 2004 my jeep spun around on the road (360 degrees) three times, all at slow speeds. I ended up off road on all three occasions - once in a snow bank and the jeep felt like it was going to tip over on the drivers side, but I sat still and it remained standing. I was able to back out of snow bank. Once I went off in a ditch in front of a school bus full of kids. The bus driver had to pull off raod to avoid collision.

Once, I was actually at a dead stop, waiting behind a turning vehicle. The minute I barely touched the gas pedal, it immediately spun in a 360 degree circle. I find it incredible that from a dead stop upon light acceleration, the jeep would not move forward even an eighth of an inch, but start to spin uncontrollably in 360degree circle. Each time it was like the steering was not in my control, like it was doing it's own thing ...

Three weeks after service appointment, April 5, 2004, I was traveling on Hwy 55 from Boise to Cascade, going speed limit of 65 mph. My jeep uncontrollably veered off to rightside ditch, came back on road, then veered off again into ditch, where it catapulted off enbankment of driveway; sending my jeep 20 feet in air, where it hit a power pole head on, caught on fire, rolled in the air, rolled over fence, landed on ground, continued to roll and continued to burn.

An ex-volunteer firefighter was only person on road at the same time. He was driving toward me and saw whole wreck unfold. He called 911 and after 3 tries finally pulled me from the burning jeep. Thirty seconds after he pulled me from jeep it exploded in flames.

I was Life Flighted to nearest trauma center in Boise, Idaho. I have no recollection of any of this because of my brain injury and memory loss. I'm reporting the facts that were reported on a local tv news show, on the front page of two local newspapers, and what the firefighter told me he saw and did. He told me what didn't make sense to him was why the jeep went off the road the second time. He said when the jeep came back on the road it looked like I was getting the vehicle back under control, and then all of a sudden it veered uncontrollably back into the ditch.

He said the amazing thing was that the jeep never lost speed, even after it had gone into ditch twice, it still was coming at a a speed of 65 mph. He said that didn't make sense. The vehicle should have slowed down, once it ran off road. Also the sherriff said they could tell I was not speeding, and he said there were no skid marks, because usually in an accident like this the driver slams on brakes, whether the smart thing to do or not, and even if I had slammed on brakes there were no skid marks left. Basically it was like the steering was out of control and the brakes were not working.

My 2002 Jeep Grand Cherokee Limited takes off (accelerates wildly) without warning. Has happened in both drive and reverse. It takes a mighty effort on the brake to stop it. This has happened on 5 occasions and the dealer's service department says they haven't heard of the problem and beacuse it hasn't happened for them they don't know what to do. This is a major serious accident waiting to happen.

I will not drive this car again but it presents me with a moral dilemma. No one else should drive it either.

As I was braking at a stoplight my 2000 Jeep Grand Cherokee suddenly accelerated and roared forward, causing a 2 car accident. My foot was on the brake the whole time and yet the car zoomed forward like it was possessed.

I am shaken and upset and angry. This is my only car and I am scared to drive it for fear the same thing will happen again. And this will affect my insurance as well!

About 1 1/2 months ago my wife complained to me about our 2000 Jeep Grand Cherokee accelerating forward after the vehicle was place in Park and after my wife took her foot off the brake. I didn't believe her then since I figured she must have had her foot on the accelerator and the car in Drive, not Park. Well, this past weekend, 6-29-01, my wife got home with my kids and mother-in-law after going to the mall and parked the jeep about 1-2ft in front of the garage door. She came to a complete stop, placed the jeep in Park and took her foot off the brakes.

To everyone's surprise in the jeep, the car accelerated forward, crashed through the garage door and then crashed into our other car already parked inside the garage (note: it's a one car garage). Now I'm stuck with three insurance claims, one under each car's policy and one under our homeowners policy. Allstate will pay for the damage and the dealership will fix the jeep, however, we don't want the jeep back. It is NOT SAFE.

I can't imagine what could have happened if we went to Buffalo and Niagara Falls in the jeep as we intended to do that day. Can you imagine being stopped at a scenic overlook and the jeep then catapults you into the gorge?!


On a Friday morning in late January, 2001 I was driving my 2000 Jeep Grand Cherokee (with only 5,000 miles on it!) to work... I came to a complete stop at a STOP sign... let a car go by... started up, going left at a slow pace (narrow back road in Massachusetts) and WHAM... my truck veered to the left, to the right, started to skid sideways and quicker than a wink slammed me forward into a telephone pole... all in an extremely short distance!!

It was as if my truck was possessed ... which was exactly how I described to the local police. I had no control ... there wasn't anything that I could do... the brakes didn't seem to work and the acceleration continued until it hit the utility pole. In addition, my airbags did not deploy!

Thank goodness I didn't hit anyone and no one was hurt... I had bumps, bruises, a large bang on my head, etc.... Needless to say my husband and I immediately contacted Daimler Chrylser that same day (along with the insurance company and the rental car agency!!) and they did send out an investigator (who, based on input from the auto body shop, never even looked under the hood, since it is still jammed shut) ...and they did send me the findings. According to the auto body shop, my damage starts at $7,000 and will increase once they are able to open the hood.


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