Honda Reviews

I have purchased 5 new Hondas since 2019. I have purchased 19 Hondas since 1995. I recently had catastrophic engine failure on my 2021 Honda Passport Elite. I was under the 5-year powertrain time frame for the warranty, but over on the mileage. Honda has no explanation for why my engine failed, but they would only cover 70% of the total charges to replace my engine. My case Manager was supposed to contact me within 24 hours of filing my case with Honda. The case Manager (Antonio) marked in my case that he called my cell and was not able to leave a VM. He either dialed the wrong # or was not honest about reaching out to me.

I purchased a brand-new Honda with the expectation of reliability and safety. Within 4 months, I began experiencing serious issues: check engine lights, rough idling, jerking while driving, delayed acceleration, and overall unsafe drivability. After multiple repair attempts and the car being out of service for more than 60 days, Honda ultimately replaced the engine. You would think that would solve the problem but 3–4 months later, the exact same issues came back. At that point, it was clear this wasn’t a simple fix, but a deeper problem with the vehicle.

We have a 2020 Honda Pilot with approx 49500 miles. Honda has known AC issues in many of its 2018-2022 vehicles which is why it extended the warranty to the AC condenser to 10 years. Our AC just went out, dealer called it black death and it needs to be replaced for $9670. Filed a case with Honda Care. Well... They don't care, not going to help us at all. Honda used to build good cars. I'll never buy a Honda again.

I have a deformed seat cushion on my new 2026 Honda Passport. Honda refused to replace it. The NCDS arbitrator decided on behalf of the car manufacturer. According to AI they do that 80% of the time! That certainly does not indicate an unbiased arbitration process. Not surprising since they are funded by the car manufacturers! There needs to be a better unbiased process that is reflected in NCDS statistics!

I would like to thank Mr. Brandon ** at Stockton Honda for helping me today. He not only listen to my wants knees and concerns. He made them all come true. He is so understanding, with speedy service, along with his ability to help me find and pick the car that best suits me for my needs for my family. I am beyond grateful for the experience that I experienced today with Brandon I have today.

2016 HRV transmission failed at 90K miles!!!!! Honda used to be known last for 200-300k miles!!! They refused to do recall even tho this is safety issue! I asked for help both from Ron Tonkin Honda in Portland, OR and Honda America. Both refused to help! Took a month for Honda America to call me back, only to say “Sorry, we refused to do goodwill and help due to bla bla bla.” I will never purchase a Honda anymore!!!

My Husband and I both own a Honda. His being a 2013 Honda Accord - Red in color, mine being a 2015 Honda Crv -Blue in color. His clear coating started peeling 2 years ago, almost instantly entire hood is peeled and sides. Mine the paint is started peeling. Honda claims only happens on White vehicles, obviously not so!! Also when I bought my Crv, called dealer and told them lights keep dimming when put in drive. Told me normal! Come to find out they put a way less cranking power battery in Vehicle, than what they claimed was suppose to be in it. So brand new vehicle and had to pay for another brand new battery! Salesman would not help me with issue once he sold to me, told me talk to service. Done buying from Honda.

If you are a fan of music when you drive, or using your navigation system you will HATE this car. The USB ports are SO sensitive that the system turns on and off CONSTANTLY. I tried to update, but the simple 9 pages of instructions show a totally different navigation system so it makes 0 sense. Also, the service department will leave swirls in your paint and ruin it. So don't fall for the paint prorection warranty they will try to upsell you.

I would like to thank Ahmet ** Parts Specialist. He was very pleasant and friendly. His customer service was superb. He gave excellent customer service. When I called to find out about parts both time, I immediately smiled and was glad he answered my call. He searched for the parts I was looking for and both time he was able to assist with a smile and willingness to help. Please show him appreciation for the work he does. My name is Donna **. Ahmet assisted me on March 16 and March 18, 2026.

2022 Honda CRV hybrid - the head gasket will fail around 130k miles and cost you about $4000.00 to repair. No warning signs at all, the engine was running hot…not even a loss in power.