Honda Reviews

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About Honda

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Honda is a Japanese auto maker that makes cars, SUVs, crossovers, minivans and trucks. Read reviews for their models:

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Honda Reviews

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    Page 2 Reviews 10 - 40

    Reviewed Jan. 22, 2025

    I am giving American Honda corporation the lowest possible review based on my direct experience. The tires on my relatively new Honda developed cupping after about 11,000 in less than two years. (The tires are warrantied for 70,000, but cupping is not warrantied.) I sought relief from both the local dealership and American Honda corporation. No help from either.

    They play this game of back and forth, "passing the buck" between the dealership and American Honda corporation, with neither taking responsibility. This was despite a recall on a steering defect that most likely was the cause of the uneven tire wear. I was told that it was totally safe to continue to drive on cupped tires. (This is contrary to what the major tire brands and the NHTSA recommends.) I ended having to replace all four tires at an expense of around $1000. Based on my experience, I can't recommend this car company and dealership to anyone. They do not stand by their product.

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    PriceReliability

    Reviewed Jan. 22, 2025

    I always been a fan of Honda. I literally had over 10 Hondas since 2009, I am 34 years old. I had 1998 Accord v6 2010, Accord EXL 2017, Civic Ex 2019, CRV EXL 2020, Passport ExL 2007, Accord SE 2008, Pilot Exl 2004, CRV Ex 2011, Odyssey touring 2022 MDX, Aspec 2008, Civic Ex and I loved each and every one of those cars like I have had other brands and no other brands come close to the reliability of Honda vehicles. But now I have a 2024 Prologue Elite and BOOM!!! By far the worst car I have ever owned. I am going through the worst problem with the Mileage Range on the car. I have been through sales service, Corporate and Finance and not one person is looking to Help.

    I have spent over a month trying to get a solution to my complaint and all I’m getting are run around. Beware of even thinking of a Prologue. But now my COMPLAINT is more towards Honda Corporate because they are just giving me a straight RUN around while Ian paying 718.50 a month for a car I have to literally charge Every day. I have sev1.7 mile drives and the car is draining 32 miles of battery. That’s a 7 min drive, it’s horrible. But Honda has yet to do anything for me. Please I’m promising you all out there Prologue equals Problem. Contact me **.

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    Punctuality & SpeedReliability

    Reviewed Jan. 10, 2025

    I leased a new 2024 Honda Prologue from Howdy Honda in Austin Texas on Sept 26, 2024 trusting in Honda's reputation for reliability and customer satisfaction. However, my experience has been far from satisfactory. Within few weeks after I drove my new vehicle, I encountered issue with the air condition. I reported this problem to the dealership and was advised to bring the vehicle back to the dealership for a diagnostic. Unfortunately, the service process has been frustratingly slow and poorly managed.

    Despite multiple follow-ups, the repair appointments were delayed, the loaner vehicle were switched three times, no proper timeliness for resolution, and I am driving a loaner vehicle that is not comparable. This has caused significant inconvenience, especially since I rely on the vehicle daily. As someone who trusted Honda for its quality and service, this experience has been deeply disappointing. I hope Honda takes these concerns seriously and improve its service process to ensure other customer don't face similar issues.

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    Customer Service

    Reviewed Jan. 8, 2025

    I am writing to express my deep disappointment and frustration with my recent purchase of a 2024 Honda HRV EXL, which I bought in December 2023 from Wilde Honda in Wisconsin. This was my very first vehicle purchase after graduation, and I trusted the Honda brand. However, this decision has proven to be one of my worst, and I want to make sure no one ever makes the same mistake. When the mileage hit 567 on February 28, 2024, the vehicle began displaying multiple alerts and warnings, which I have clearly documented in a video that I can share if needed. I reached out to the dealership, but they were completely unhelpful, dismissing the issue by attributing it to weather conditions. This happened several times and even in summer which cannot be attributed to weather.

    Now, after moving to a new state, I am facing an even more concerning problem. As of January 7, 2024, with the mileage at just 2,831 miles, the vehicle failed to start and displayed a "brake system issue" message. To make matters worse, when the roadside assistance arrived, they immediately diagnosed the issue as a battery problem—again, with fewer than 3,000 miles on the vehicle, and after a recent service at a Honda dealership. The roadside technician jump-started the vehicle and assured me it was safe to drive, despite the brake issue warning. I no longer feel safe driving this vehicle. The repeated failures before even reaching 3,000 miles are completely unacceptable. I am frustrated by the lack of accountability and the poor customer service I've received. My trust in Honda has been severely damaged, and I hope this issue is handled with the seriousness it deserves.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 4, 2025

    I tell you now never buy Honda Prologue. Don't make that mistake, better off with a hybrid. They tell you you get 99MPGe city, 84 MPGe highway and 92 combined on paper. The car never gives you this, I travel less 60 miles to work but I have to charge the car every other day. The HondaLink app doesn't connect, the car makes noise when you put in park, the gear lever sometimes Don't engage in drive or reverse. The car is not worthy it. They will trick you into a lease and then when you come back telling them the car is not reaching the expectation. They will tell you. "We not taking that back. You have to buy it out." But the lease they had you sign was based on the wrong info they gave you.

    Took the car for service less than 10 days of having it and they said we could not look at the car because we Don't have system to see what's wrong with the prologues. Now you have people moving on the road with these cars and you can't diagnose what's wrong with the car? You putting everybody at risk, this is a safety issue. Now you wanna bribe me with a charger to silence me.... I'm not going to stop telling people not to get this car, I'm not recommending anyone to Honda at this point because this is unprofessionalism at its best, the manager takes everything personal and don't take time to listen. He'll just be stuck on, "We are not taking the car back..." For the record I didn't want to put a star at all, but my review wasn't going to post without a star. Planet Honda, Union NJ is the worst!!!!

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    Reviewed Jan. 2, 2025

    I am extremely disappointed with Honda Corporate’s lack of support regarding a serious issue I experienced with Indy Honda, an independent dealership in your network. In December 2023, I had my oil changed at Indy Honda, and by July 2024, my engine failed due to a loose drain plug and washer, causing oil to leak and resulting in catastrophic engine damage. Despite having clear evidence from a Fidelity Warranty inspection that the drain plug was not tightened to specification, Indy Honda has refused to acknowledge their fault. I’ve reached out multiple times to Indy Honda, filed complaints with both the BBB and the Attorney General’s office, and attempted mediation, all of which have been unsuccessful.

    I am deeply frustrated by Honda Corporate’s refusal to get involved in this matter simply because Indy Honda is an independent dealership. As a loyal Honda customer, I expected better support, especially given the significant financial burden this has placed on me. I am asking Honda Corporate to take accountability and ensure that their dealerships uphold the standards that Honda promises. This situation reflects poorly not only on Indy Honda but also on Honda as a brand.

    Danielle

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    Customer Service

    Reviewed Dec. 29, 2024

    I purchased my Honda Pilot in 2021 in Marion Illinois at Ike Honda. Since the purchase the issues that I have had with my vehicle when taking her into their dealership to be repaired they have lied and said they have fixed the issues only for me to have to bring my vehicle back with the issues still occurring or with the issue worse than what it was prior to them looking at it. I have now been back and forth on the phone with Honda corporate and this dealership. I do not feel the dealership cares about its customers.

    I feel they look for ways to bring the vehicle in any way they can to keep you coming back to keep charging customers. And at this point I am feeling that Honda corporate is not wanting to take accountability or responsibility for the way this dealership is behaving and treating their customers or honoring the warranties. And what I fear is that they will take their sweet time to try to help me and then my extended warranty will expire and I will have to find a personal Certified mechanic to try to fix this issue because Honda corporate and Honda dealership are not insuring that my vehicle is getting fixed. I have enough mind to take this to the local news channel and write reviews across the board until somebody higher up at Honda corporate sees it hears it and handles it.

    This experience has led me to never want to purchase another vehicle from Ike Honda in Marion again and quite possibly ever deal with Honda again. I reached out to a mechanic that used to work at the dealership and he informed me that he would be happy to write a statement if I needed to take this to the courts because he said one of the reasons he left that dealership was because they were having their mechanics do things to customers vehicles that would force customers to have to bring their vehicles back for either the same issue or other issues somebody really needs to do an audit and an investigation with this dealership.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 25, 2024

    My daughter made a appointment for today at the Williamsburg VA Honda and made a profile with a very rude person a week ago. They got all of her personal information and all the information on the vehicle and gave her a appointment for 10:45 the next Monday, we arrived at 10:40 and drove two vehicles to drop it off just to find out there is no appointment but we could leave it there and they might have time to get to it in the next couple of days. This is unacceptable. How can they screw up so bad and all you get from them is "Oh well we might be able to get it in the next few days". Absolutely terrible, incompetent and rude!

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    Reviewed Nov. 22, 2024

    My 2020 Honda Passports plastic melted on the rear and front passenger side doors. Honda dealer told me that will happen from reflecting sun and it’s not Honda's responsibility. I live in NH and it’s not very warm here so I don’t believe the sun is the issue. I believe the plastic parts is cheap material. I have also researched this and it has happened to CRV’s, Pilots and other models. I feel that Honda should be responsible for fixing this issue at their cost. I have owned numerous cars over the last 40 years and this has NEVER happened! If Honda does not take responsibility for their cheap product, I will never buy another Honda and I will also tell everyone I know not to buy from Honda. This is so very frustrating and I shouldn’t have to pay to make my Honda vehicle look nice again!

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    Reliability

    Reviewed Nov. 18, 2024

    I have had 2 Hondas. No problems with my 2011 CRV. Problems and recalls with my 2016 Pilot. The start/stop button is the new one. They made the mistake with building the vehicle and extended the warranty to 9 years/125,000 miles. I drive more than the typical 15,000 miles a year. Guess what I am out of the mileage and had to pay out of pocket for a problem that has nothing to do with the mileage on the car. The electrical portion of the button can be degraded by the silicone used in the vehicle. I had to pay out of pocket because of the over mileage. It isn’t fair to people that drive more than the average. It should be based on year for something like that. They only care about money and if they did something wrong they won’t fix it and hide under the warranty. They have also become less reliable. Don’t bother buying a Honda.

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    Installation & SetupPrice

    Reviewed Nov. 11, 2024

    I am actually disappointed with I assume Honda. Our family purchased 3 Prologues and from day one all the paperwork was wrong. 2- How can one vehicle charge up to 389, while the other two only charge up to 286. This is a large amount. Number three we were all promised a EVgo Card and still waiting for Honda to do their work. I am surprised at the service. Also think very diligent about getting an EV charging is brutal. I had to install a charger in my homes.

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    Customer ServiceCoverageReliability

    Reviewed Oct. 31, 2024

    I am the owner of a 2019 Honda CRV. Until recently, I have been pleased with the car. I hit a deer 5 months ago and my car has been sitting at the collision center since then waiting on a seatbelt. Insurance requires new original seatbelt. Apparently seatbelts are one of the parts that are back ordered from Honda. I have reached out to the Honda Corporation and it accomplished nothing except for weekly emails with a possible ETA that has come and gone without a seatbelt. Honda continues to sell cars to unsuspecting customers while existing customers are left hanging in the wind without transportation. They are not disclosing to their new customers that they may end up paying for a car they can’t drive due to Honda’s incompetence.

    Apparently their parts problem has been going on for sometime but I was unaware. Their customer service is terrible. Just a “sorry for the inconvenience” but no plan to fix things. I bought my Honda based on their reputation and before my collision, I was considering getting another Honda. I would never buy a Honda again and would not recommend getting one. It doesn’t matter how nice or reliable a car is if it’s going to sit in the shop indefinitely when something does go wrong.

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    Reliability

    Reviewed Oct. 28, 2024

    Honda used to be a reliable vehicle provider. With 5 new vehicles in 37 years, the most recent experience of poor provision of recall parts in a timely manner is unacceptable. With 10 months of waiting on an impeller, one past vehicle with catastrophic engine failure on a highway and one potential impending catastrophic failure, this is unacceptable. I am aware of prior recalls which have also been neglected, and new arising ones which will back up Service Centers for quite a long time. I have lost all confidence in Honda.

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    Staff

    Reviewed Oct. 8, 2024

    In a nutshell it has a problem with the TPMS (tire pressure monitoring system). Apparently, it has a weak battery of the tire pressure monitor installed in the rear tire, so in the summer of 2023 took to a dealership for repair. They ordered the part, it never came in. Later we found the tire pressure monitor part had been superseded but there was no part to obtain as it was superseded with nothing. Took Honda Canada 1 yr 6 months to deal with it. Hardest part was actually getting to talk to a person.

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    Reviewed Oct. 4, 2024

    I am a loyal Honda customer, purchased six new Honda vehicles in the last 20 years and all were/are serviced at its dealership. The AC on my 2-year old Ridgeline (under warranty) stopped working on May 24 right after regular maintenance at Garcia Honda. It took me 3 trips to its dealer, Garcia Honda, to find out it was a leaking compressor. But the part was backordered. Honda did not want to do anything to help me through the hot summer desert climate, nor would they keep me updated on the part availability. Both American Honda and Garcia Honda even lied to me about the services they would provide.

    Honda dealers, Garcia Honda and Perfection Honda, had the compressor for weeks and did not contact me for the warranty repair. It took me 4 months of summer time to have the compressor replaced on September 19. Do NOT buy Honda vehicles!

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    Customer ServiceCoverage

    Reviewed Oct. 1, 2024

    I own a 2020 Honda Ridgeline, bought used. 36900 miles. Many recalls and parts not available. It recently developed a transmission leak, I finally had to take it to the dealer. They told me the repair was not covered under warranty. The warranty document clearly says: "Case and all internal parts, torque converter, transfer case, all internal part, transmission/powertrain control module, seals and gaskets". There was a pinched o-ring on an fluid feed pipe. Clearly a factory defect. I worked in the aerospace industry for many years and have never spent a nickel at any dealer in all my years. $700+ to repair and American Honda customer service is simply atrocious.

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    Customer Service

    Reviewed Sept. 27, 2024

    I bought a brand new Honda CRV Sport Hybrid in April 2023. Immediately noticed the wireless phone charger didn’t work. I called the dealership and they said Honda is aware of the issue and they will replace it when the new chargers are available. 1 1/2 years later the issue is still in pending, ridiculous. To buy a new vehicle and have an extra accessory not work is unacceptable. Don’t go to Gary Yeomans Honda!! The service advisor doesn’t care about warranties and or customer service. FYI I don’t normally waste my time with writing reviews but Honda needs to fix the small things before building new models!

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    Reviewed Sept. 27, 2024

    We have a Honda Fit 2015 with a Pearl white paint finish. The paint is faulty, and has started to peal off in chucks. Even painter's tape pulls the paint off. Honda refused to fix the problem. Very disappointed since I have loved Honda until this point.

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    Reviewed Sept. 24, 2024

    We have an HRV that had a recall on it and never received the notice about it and now the issue that the recall was sent out to avoid has happened. We have been in touch with HONDA Canada for over 4 weeks about this and keep getting the run around about getting the issue fixed. The car is currently undrivable. I'd give it zero stars if that was an option.

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    Installation & SetupCoverageReliability

    Reviewed Aug. 27, 2024

    I will never purchase a Honda product again. Honda has issued many transmission recalls over the years for faulty systems, software updates, and CVT issues. I purchased my 2016 Honda new and I have been the sole user of the vehicle. The transmission broke out of nowhere in 2024 with 79,000 highway miles on it (I don't commute for work or tow anything). Over the years I performed every required maintenance service on-time with a dealer service center. Honda North America refused to honor the extended transmission warranty I purchased and only offered to cover 40% of the cost to replace the transmission. If Honda was an honorable brand, they would pay more than that or even the entire amount as good faith for installing a faulty transmission in my vehicle to begin with. There was no reason for it to fail at such low mileage but Honda North America doesn't care about the quality of their products.

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    Customer Service

    Reviewed Aug. 12, 2024

    Poor customer service. Informed at purchase of 2 year or 24 month service. After vehicle was 11 months old, we were denied service due to mileage minder not being low enough. Oil deteriorates with age as well as miles. No more Honda!

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    Reviewed July 18, 2024

    The extended warranty for failed AC on Honda civic and other models was determined in a class action lawsuit - for vehicles 2016-2019 extended to 10 years. Replacement of condenser - BUT when the dealer service does diagnostic the evaporator has a "possible small or pin hole leak" and will have to be replaced them will do condenser at the same time....evaporator is cost $1800 or more but condenser is free!!

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    Installation & Setup

    Reviewed July 11, 2024

    The truck I recently purchased came with accessories that were not installed and I didn’t know. I asked them to install the equipment since I don’t know how to do it and they told me to go somewhere else and hire someone to do it because they won’t service it in here. I just couldn’t believe they would give me a car without its accessories installed and make me go somewhere else for me to pay for installation because they wouldn’t do it in here!!! They also told me I could bring the truck for car wash and today I asked them to do it and they said it’s been 4 years they don’t wash cars for anyone.

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    Reviewed June 20, 2024

    I have a 2008 Ridgeline that has lost the piece on the cab for the 3rd brake light. I replaced the piece already & it’s coming off again. Honda will do absolutely nothing to rectify this known problem.

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    Customer ServicePrice

    Reviewed June 10, 2024

    Honda issued a recall bulletin for their 2016 HRV transmission in 2021, 2 years after I purchased a rebuilt car. The transmission failed in 2023 and they refused to honor their extended warranty, in fact they would never return any calls to discuss this matter. I took them to small claims court and they lost based on information they provided (the warranty information in owner's manual excludes warranty being voided for salvage vehicles for bulletins and campaigns). Unfortunately I received $2,500 of the cost of $7,700 new transmission (court limit for small claims). If Honda had a heart or souls they would bay the entire amount. I’m very disappointed.

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    Staff

    Reviewed May 15, 2024

    I was looking to purchase 2 vehicles at this location 1 year ago, after 3 times trying to get assistance, I went somewhere else and purchased 2 vehicles, at $120,000 dollars, in total. I recently had some work completed on a used Honda that I purchased somewhere else, even after being told they did not do service work, laughable, Kerry ** the service manager was outstanding, great person to deal with. I spoke with Sean ** in sales about a trade in, as I wanted to purchase a new Honda. He asked me if I had been to this location before, so I told him my horror story, THE FIRST COMMENT FROM HIS MOUTH WAS, AND I QUOTE, "WHY DID YOU COME BACK, WHAT AN IDIOT!!!!" Other than Kerry, this place hasn't changed a bit, complete idiots, other than Kerry **.

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    Verified purchase
    Customer ServiceContract & TermsPrice

    Reviewed April 14, 2024

    Repeated problems with windows and multiple repair attempts- over 24 hours of driving back and forth with no resolution- lemon vehicle- please call Hilary ** at Middlekauff Honda in Twin falls -208-737-0185. This vehicle has been nothing but headaches and broken items from DAY ONE. I’ve had two Hondas before this and both were excellent vehicles. This one, with various broken items, cheap front glass and seemingly non-existent quality or customer service is likely the last one I will ever own as you are apparently looking only for short-term profit and not maintaining customers given the quality of your product. If I could go back I wouldn’t have bought it.

    Each time I bring it up a new attempt to find a way to dance around the bush of truth/gymnastically explain how something that clearly didn’t work properly from the factory is related to a license plate holder/window tint or which side of the bed I got up on as the culprit. It truly amazes me how once a contract is signed/money changed hands the customer (the basis of your continued business) is put through the motions of how to get screwed/lied to and milked for just a little bit more. The service manager at Middlekauff attempted this- thankfully he isn’t the only employee there.

    Honda used to stand for quality…I’ve had two that made it cumulatively over 800k miles and had fewer problems combined that this BRAND NEW vehicle has incurred in 3 months. The problem that currently exists has been duplicated numerous times, is on video and was duplicated by the mechanic today yet still was not fixed- I was told that I had to go this route as they can’t pinpoint what the problem is but that indeed a problem does exist… the dealer is worried that they won’t be reimbursed so meanwhile I, the customer, still continue to get screwed because of corporate policy, profits and shareholder value at the next quarterly meeting. A new car, a Honda that is well below my expectations at this price point or any other. I was supposed to get a printout of the mechanic's notes but they were not sent today despite being promised.

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    Punctuality & Speed

    Reviewed Feb. 6, 2024

    On December 18th, 2023 I received a notification via HondaLink that my vehicle was a part of RECALL – 2017-20 Pilot Fuel Pump Mtr Saf Recall Exp2, NHTSA Recall number 23V-858. Per Honda, I contacted my local Honda Dealership, to schedule service. Schomp Honda was not able to complete the repair at that time due to parts availability. I contacted Schomp Honda, again, on 2/6/2024 to schedule the repair and was told that they “had parts” but they no longer had them on hand. I was told by the Schomp service representative to contact Honda Recall to determine parts availability. Once I contacted Honda Recall on 2/6/2024, I spoke with Jessica where I was informed that I needed to pay the diagnostic fee to the dealership to determine if the Fuel Pump was exhibiting issues warranting, a critical back-order request.

    If Honda has admitted the fuel pump for recall, why would I need to pay a diagnostic fee for the dealership to validate, to get me on a list? So as a consumer I must pay the diagnostic fee out of pocket, for the dealership to validate that nothing else is wrong with the vehicle? We all know how trustworthy dealerships are! Knowing that when the vehicle when idling, sometime fluctuates RPM’s and when the accelerator is engaged the feeling of rocking in the vehicle is evident, yet the MPH stays consistent.

    What parameters are used by the dealership to determine whether one recall customer gets their vehicle on the critical back-order list or not? Is it due to their relationship with the customer or is this a way to grease the service teams in dealerships to find other issues, which I’m not currently experiencing, with the vehicle to rule it out for the critical back-order request, and to generate other revenue service opportunities? With parts not being available until “early spring” per Honda Recall Supervisor, Christina how does Honda guarantee the safety of my family while in the vehicle and it won’t just stall out in the Colorado mountains?

    As mentioned above, I was told by Honda Recall Supervisor, Christina that Honda would not guarantee a reimbursement of the diagnostic fee if not related to the Fuel Pump recall. If the Original Equipment Manufacturer (OEM) openly states that there is a recall for my vehicle and is not prepared to back their customer for the diagnostic fee reimbursement, what guarantees do I have for Honda to provide me with a reliable and safe vehicle to operate until “early spring”?

    This is a ridiculous charade of corporate thought! The customer pays a dealership to get on a list to get a part that is on recall? This unacceptable and Honda should be held accountable for this severe oversight in parts availability for a critical function of the vehicle, therefore putting thousands of drivers and passengers at risk.

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    Customer ServiceCoveragePunctuality & SpeedReliability

    Reviewed Feb. 2, 2024

    I purchased a retitled Honda HRV in 2018 that was retitled solely for bumper and radiator damage after a collision with a deer. I believed in the brand's reputation for reliability and quality back then, but little did I know that behind the sleek facade lay a nightmare of corporate irresponsibility and negligence. Shortly after acquiring the vehicle, I received a notice from Honda corporate regarding a necessary software update for the CVT transmission. I followed their instructions, assuming that they had my best interests in mind. After all, my VIN was specifically listed on the notice, leaving me no reason to doubt its relevance. I went to my local dealer at the time, and they performed the update for free. I also received a letter from Honda stating that if the transmission needed replacement, it would be fully covered by Honda as the CVT transmission is a known issue and a faulty part in these cars.

    Fast forward to just last month, and the dreaded moment arrived. The transmission failed, leaving me stranded at the Denver Airport cell phone lot and facing a hefty towing bill 85 miles back home. Remembering Honda's previous letter promising a full reimbursement for faulty transmissions in my model year, I had the car towed to a dealership, only to be met with a cold shoulder of corporate apathy.

    Despite clear documentation linking my VIN to the transmission issue, Honda conveniently backtracked, citing the retitling of my vehicle as grounds for denying coverage, even though there is no mention anywhere in the letter of the retiling disqualifying me from services. If the car was deemed worthy of receiving recall notices and updates, why suddenly disown it when the inevitable breakdown occurs? Honda stated they have no responsibility in the matter despite the fact that they placed faulty transmission in many cars between 2016 and 2020, including my car.

    My attempts to reason with Honda corporate fell on deaf ears, their customer service providing little more than scripted apologies. The dealerships, too, washed their hands of any responsibility, leaving me to bear the burden of their shoddy craftsmanship alone. So my car is just sitting at a dealership until I can figure out the best way forward.

    This ordeal has shattered my faith in Honda and its purported commitment to customer satisfaction. What use are recalls, inspections and quality assurance when the company refuses to honor it when it matters most? I find it unconscionable that I, a loyal customer, am now left to foot the bill for Honda's blatant disregard for quality control.

    To anyone considering purchasing a Honda vehicle, heed my warning: you're not just buying a car but gambling with your hard-earned money and sanity. Honda's cavalier attitude towards product defects and customer grievances is a betrayal of trust that I will not soon forget. Save yourself the heartache and look elsewhere for a reliable automotive partner. Honda, you've lost a customer for life.

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    Customer ServiceInstallation & Setup

    Reviewed Jan. 31, 2024

    Honda HRV 2023 back windshield glass exploded after defroster was used. Dealer convinced Honda to replace under "Good Will" and ordered aftermarket windshield. Then before dealer could install Honda stopped dealer from installation saying there will be recall and to order OEM from Honda. We've been waiting a month and still no glass. Constant updates of back order from dealer. Honda customer service is useless and can only offer apologies. Case# **.

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    Honda Company Information

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