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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. John of Reading, MA November 14, 2009 After hearing strange noise from rear with a few people in car, I had it checked at my usual Sunoco service station. Right rear spring was broken, they replaced the whole spring/strut unit, at my cost of almost 500. The fronts were done by Ford several years ago after one broke, at least they did do both then. This is too big a problem to let go, Ford should be held accountable for the rears also,I will gladly send my bill to them when it is made a recall, maybe I should anyway. Nicholas of Cranston , RI September 23, 2009 I own a 2001 Ford Taurus which I purchased new. The rear springs completely rotted out and needed to be replaced. The car has less than 70,000 miles. This appears to be a common issue with Ford. They recalled the front springs which have the same problem. This is definately a safety issue and they should be recalling the rear springs as well. I will never purchase another Ford. Philip of Williamsport, PA July 20, 2009 Own a 2000 Mercury Sable LS... experiencing the same frustration as the 36 PAGES OF OTHER MERCURY SABLE AND FORD TAURUS OWNERS regarding broken coil springs. These springs (front AND rear) were manufactured using inferior steel and/or process. The model year ranges from 1999-2003 from the complaints I have read. The springs WILL fail, perhaps catastrophically if the vehicle is in motion, slicing tires and causing further damage with cost that must be absorbed by the owner. Incredible! Finally, in 2004, Ford issued a recall for certain model years, and for the FRONT springs only-- again, the same problem exists for the REAR springs! Recall ID# 04V332000 - for the Mercury model. I have had the front springs replaced at a dealer at manufacturer's cost. I still have 1 broken rear spring. I feel Ford should be replacing all 4 springs at no cost to the owner, and I will be contacting Ford (1-866-436-7332) and registering a complaint via the Office of Defects Investigation within the National Highway Traffic Safety Administration. Larissa of Salisbury , MD July 10, 2009 I took my car into the dealership service dept for an alignment. The called to tell my my coil spring (drivers front) was broken and needed to be replaced, but good news! It's covered under warranty. It was too late to do the work that night, so I drove it home (somehow I didn't hear the word BROKEN, I heard "Coil springs are recalled"). I took it back this morning to have all repaired. Tom the Service Mgr called me back to say, Oops! Only the 2001 (not 2002 Mercury Sable) are on recall. You gotta pay for your coil springs--and you have to replace both on an axle or the torque from the new one breaks the other--out of pocket. Only good news is that IF it is ever recalled, Ford will reimburse. DArlene of JOhnstown, NY July 8, 2009 Had to replace springs on front of car and two years later did the rear springs. Car has only 75K on it. Deb of Gallitzin, PA June 16, 2009 I had no clue how many people had this problem. I have an 02 Ford Taurus. Early winter '09 I had hit a pot hole covered with snow and thought my car was going to implode. I made it to my driveway and couldn't see any damage. Later that day I began to back out of my drive way and heard a loud clanging noise and what sounded like an explosion. Driver side front tire had exploded. I thought I had to have ran over a nail or glass or some sharp object. Upon further inspection, I found the object that was impaling it was my spring coil. I was thoroughly pissed mainly because it was a brand new tire. I had to have my car towed and after 400-500 repair, plus a new tire, I was really angry to find this is a recurring problem in this 2002 Taurus. Now months later my car is making a horrendous clanging noise when I make a sharp left turn, and it's only coming from that front driver side area. Ford should be held responsible and have to fix this cars throughout the car's life. I'm scared to death to drive this car and can not afford a new one. I only just paid this thing off in late '08 and problems immediately happened after wards. What happens if the spring goes while you are driving down the highway at 65 mph? Rob of Reading, PA June 14, 2009 While my 16 year old daughter was backing our 2002 Ford Taurus down the driveway, the front left coil spring broke and punctured the tire causing an immediate blow out. Upon researching this on the Internet, I found hundreds of other cases where this has occurred. I also became aware that other Ford Taurus models of the years 1999-2001 had recalls on Front and/or Rear coil springs for this same failure. My 2003 windstar also had a recall for this failure where the dealer proactively sleeved the springs. I contacted Ford and they told me there was no recall for the 2002 models and to have it repaired at my expense. Upon taking it to the repair shop, they showed me where one of my rear coil springs was also near failure. I had to have all four coil springs replaced including two new front tires for a total repair bill of 1800. Had this occurred at driving speed it could have resulted in a fatal accident. Anthony of Springfield, OH June 3, 2009 I have a 2002 Mercury mountaineer and the rear springs are broken.MY ABS and airbag light stays on, my door sensor dont work, and i had to repair my transmission 3 times. FORD/ Fix OR Repair Daily. Marie of Kenmore, NY June 1, 2009 I have a 2002 Ford Taurus and the rear springs are broken. This is the first car I ever had that that happened to. Also the air bag light went on. I don't drive the car that much as it only has 36000 miles on it. Also the rear wheel well rusted out and the guy that fixed it said it was the design. I have noticed a lot of other Taurus with the same rust on them even ones that are not in the winter weather as mine is. anne of eden, NY May 12, 2009 backing up in driveway and heard loud bang, pieces of plastic, metal and rubber flew about 10 feet.I got out of car and spring on my 2002 ford taurus broke and exploded tire. when I called to have it repaired service station said that they hear this all the time on that year Ford Advertisement
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